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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43331 Views

43 replies

10 likes

  • 43331 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108961 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301842 Views

62 replies

16 likes

  • 301842 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127783 Views

19 replies

38 likes

  • 127783 Views
  • 19 replies
  • 38 likes

Party 'in the mix' playlists are not visible on iPad

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I browse to playlist -> party, they are right there on iPh...

Casual Listener

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I brows...

685 Views

0 replies

0 likes

inthemix
iOS
iphone
  • 685 Views
  • 0 replies
  • 0 likes

7 day premium trial

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

Newbie

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

Maxim

Spotify Star

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
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Radio not working over 4G/LTE...Fine when connected to wifi.

Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple months. I had been waiting for an update to address this iss...

Newbie

Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple mont...

cruzin

Casual Listener

2454 Views

6 replies

0 likes

  • 2454 Views
  • 6 replies
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Musik stopps

My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline.

Newbie

My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline. 😞

Hagi

Newbie

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Music cover

Hello,I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it possible to compare drake to the master. Please fix t...

Newbie

Hello, I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it ...

osornios

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Premium

I paid to get premium and my account doesn't change to premium it just stays on free and it already chargedmy bank account the $5 and some odd changehelp please!!!

Newbie

I paid to get premium and my account doesn't change to premium it just stays on free and it already charged my bank account the $5 and some odd change help please!!!

osornios

Spotify Star

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
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Spotify premium

If Spotify can please check my account , I purchased premium and it still says free , I tried re installing the app , logging out and back in and also restarting the phone help please

Newbie

If Spotify can please check my account , I purchased premium and it still says free , I tried re installing the app , logging out and back in and also restarting the phone help please

osornios

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
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Premium Seems to Have Broken Spotify on my iPhone

So I had premium a while back, which worked perfectly fine, and today decided to re-subscribe. So I do that on my PC. My account is through Facebook. So on my phone, I noticed premium had not kicked in. I logged out of Spotify, but when I tried to lo...

Newbie

So I had premium a while back, which worked perfectly fine, and today decided to re-subscribe. So I do that on my PC. My account is through Facebook. So on my phone, I noticed premium had not kicked ...

Bittencourt

Spotify Star

536 Views

1 replies

0 likes

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  • 1 replies
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After I while, iOS forgets Spotify last played song

Scenario:Open SpotifyListen to a song on Spotify on my iPhoneStop songPress iPhone button and switch to another appSwipe up iOS Control Center which will show the song info and the playback controlsWhen I then go back to Spotify, it will remember wha...

Newbie

Scenario: Open Spotify Listen to a song on Spotify on my iPhone Stop song Press iPhone button and switch to another app Swipe up iOS Control Center which will show the song info and the playbac...

Dan00ne

Casual Listener

1220 Views

2 replies

3 likes

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  • 2 replies
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Why the Iphone App sucks big time regarding playlists and favorites!

Besides all the other known problems regarding stops during track-changes and missing buffer clearing i think that the whole playlist and starring-concept is totally screwed up as it is now. First of all you can not star artists, then all starred ite...

Music Fan

Besides all the other known problems regarding stops during track-changes and missing buffer clearing i think that the whole playlist and starring-concept is totally screwed up as it is now.  ...

Phoenix3437

Newbie

6782 Views

7 replies

3 likes

  • 6782 Views
  • 7 replies
  • 3 likes

Paying with iTunes card?

Paid for premium with an iTunes account for as long as I've had the app, now it won't work. When did this change???

Newbie

Paid for premium with an iTunes account for as long as I've had the app, now it won't work. When did this change???

Hubo

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
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Deleted account

I deleted my facebook account which was linked to my spotify account, I then made both new facebook and spotify accounts thinking they were both fully removed. I signed up my mew spotify and was good to go but noticed i was still being charged each m...

Newbie

I deleted my facebook account which was linked to my spotify account, I then made both new facebook and spotify accounts thinking they were both fully removed. I signed up my mew spotify and was good...

Hubo

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

The EQ of the app isn't working

Hi everyone, when I open the Spotify app on my iPhone 6 the EQs just begins to work when I go there and switch off and on, at my device this is always on, but after the last update it isn't working correctly. Hope a solution, tank you!

Newbie

Hi everyone, when I open the Spotify app on my iPhone 6 the EQs just begins to work when I go there and switch off and on, at my device this is always on, but after the last update it isn't working c...

525 Views

0 replies

0 likes

  • 525 Views
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Premium won't work on iPhone app

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

Newbie

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...

osornios

Spotify Star

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Help me please :(

i just payed through Itunes, And every single time I try to open the app it tells me to click the downgrade, why?

Newbie

i just payed through Itunes,  And every single time I try to open the app it tells me to click the downgrade, why? 

osornios

Spotify Star

2683 Views

1 replies

0 likes

  • 2683 Views
  • 1 replies
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Playlist not showing up

Playlists are not showing up on my main device but on my other devices they are showing up but my main device is the one I use most offline

Newbie

Playlists are not showing up on my main device but on my other devices they are showing up but my main device is the one I use most offline

osornios

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
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Solved!! I want to pay with I tunes help!

Hi well I really don't know how I can subscribe again to premium but using my App Store money for paying can someone help me please thank you ...

Newbie

Hi well I really don't know how I can subscribe again to premium but using my App Store money  for paying  can someone help me please thank you ...

osornios

Spotify Star

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Premium user - can't seem to log in abroad

I've been a premium user for a while. Since March I've been abroad, but just recently I was kicked out of my account and now I can't log back in because I "can only use Spotify abroad for 14 days". I am without wifi for the majority of the time but w...

Newbie

I've been a premium user for a while. Since March I've been abroad, but just recently I was kicked out of my account and now I can't log back in because I "can only use Spotify abroad for 14 days". I...

oscitare

Composer

1250 Views

1 replies

0 likes

  • 1250 Views
  • 1 replies
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Can I see what's playing on another device from my iPhone?

I recently got a Roku and have been using it to stream Spotify. However, I don't want to leave the TV on all day to see what music is playing. Is there a way to use the iPhone app to see what's playing on the Roku (same account)? I haven't been able ...

Casual Listener

I recently got a Roku and have been using it to stream Spotify.  However, I don't want to leave the TV on all day to see what music is playing.  Is there a way to use the iPhone app to see ...

maxicon

Casual Listener

682 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Payment

I just downloaded the Spotify app and I wanted to know if I could be on the app and not pay anything. I'm on Spotify Free but I don't know if it is totally free. I read on a website that Spotify Free still makes you pay and I wanted to know if that i...

Newbie

I just downloaded the Spotify app and I wanted to know if I could be on the app and not pay anything. I'm on Spotify Free but I don't know if it is totally free. I read on a website that Spotify Free...

oscitare

Composer

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes