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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43326 Views

43 replies

10 likes

  • 43326 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108938 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301839 Views

62 replies

16 likes

  • 301839 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127782 Views

19 replies

38 likes

  • 127782 Views
  • 19 replies
  • 38 likes

Discover weekly doesn't play

For the last 2 days I can always only play one song on my discover weekly before it switches to another playlist again. I tried the following:1 shuffle my discover weekly - didn't work2 try to forward all songs that seem to be in my waiting list to g...

Newbie

For the last 2 days I can always only play one song on my discover weekly before it switches to another playlist again. I tried the following: 1 shuffle my discover weekly - didn't work 2 try to fo...

Spaceboy88

Roadie

1317 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

random play

I changed from free to premium thinking that automatic random play would go away.It hasn't. When I listen to an album it only does random play. How do I stop random play ?

Newbie

I changed from free to premium thinking that automatic random play would go away. It hasn't. When I listen to an album it only does random play. How do I stop random play ?

DylanDakota

Roadie

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Songs don't show up in albums

No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue?Note: this has happened before, but deleting the app and reinstalling worked, unlik...

Newbie

No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue? Note: this has happened before...

mzwagemakers

Roadie

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Listening offline

First of all, I know this isn't really the right sub-forum but no one answered the post on the off-topic sub-forum.At the end of the year, when Spotify tells you how many hours of music you have streamed in the year, does listening to music offline c...

Roadie

First of all, I know this isn't really the right sub-forum but no one answered the post on the off-topic sub-forum. At the end of the year, when Spotify tells you how many hours of music you have st...

AdLadz

Roadie

1088 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Top artists aren't there

Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything.Please could someone check my profile to see if it's there for you?Checking on phone and comp...

Roadie

Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything. Please could someone check my profile to...

AdLadz

Roadie

890 Views

2 replies

0 likes

  • 890 Views
  • 2 replies
  • 0 likes

Solved!! Forgetting Facebook account on iOS device

How do I get my iPhone to completely forget about a Facebook account for Spotify. I have logged out of Facebook. I have logged out of Spotify and deleted the app. I have disconnected from Facebook in settings. When I go to login for the Spotify app, ...

Casual Listener

How do I get my iPhone to completely forget about a Facebook account for Spotify.  I have logged out of Facebook.  I have logged out of Spotify and deleted the app.  I have disconnecte...

nandgate

Casual Listener

1129 Views

2 replies

0 likes

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Superuser Contribution No Spotify Connect using iphone app

Hi, so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartphone works fine with spotify connect and the yamaha CRX. Howe...

Newbie

Hi,   so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartph...

meahtenoha

Spotify

670 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Apple Carplay not working + Error Code

I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration. The app seems to freeze as soon as it connects/opens up. Spotify will s...

Casual Listener

I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration.   T...

mayor079

Newbie

1967 Views

1 replies

1 likes

  • 1967 Views
  • 1 replies
  • 1 likes

Errore di connessione

Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente tramite safari, su youtube riesco a vedere i video e rie...

Casual Listener

Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente ...

pinen83

Music Fan

4635 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify track preview doesn't work

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident.running latest release version of Spotify.Using iOS 10, beta 3.

Music Fan

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident. running latest release version of Sp...

Hubo

Community Legend

1053 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Offline on mobile device

Hello,I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got internet connection and enough space on my device.Any ad...

Newbie

Hello, I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got int...

meahtenoha

Spotify

516 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Premium not working

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

Newbie

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

osornios

Spotify Star

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Spotify shuffle is atrocious!

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

Newbie

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

osornios

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Elapsed time in songs

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

Casual Listener

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

dihamilton-US

Newbie

13923 Views

11 replies

3 likes

  • 13923 Views
  • 11 replies
  • 3 likes

Constantly being logged off

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

Newbie

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

osornios

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

When will see the Queue list on iPad?

Why the queue list is still missing on iPad?it's very annoying to not see, edit or remove song in queue.

Newbie

Why the queue list is still missing on iPad? it's very annoying to not see, edit or remove song in queue. 

Jordi

Community Legend

1417 Views

1 replies

2 likes

  • 1417 Views
  • 1 replies
  • 2 likes

App Store says it's installed but really isn't

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen. But when I go to the app store and search it, the store tells me that it's installed. Instead of having an install option, it just says open, but ...

Newbie

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen.  But when I go to the app store and search it, the store tells me that it's installed. &nb...

JonMc

Newbie

44121 Views

7 replies

3 likes

  • 44121 Views
  • 7 replies
  • 3 likes

Songs won't download for offline use

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for all of my music.

Casual Listener

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for ...

cboard124

Casual Listener

774 Views

3 replies

0 likes

  • 774 Views
  • 3 replies
  • 0 likes

Local file

Hi, I can't put local files on my Spotify though I followed the guide. help me please

Casual Listener

Hi, I can't put local files on my Spotify though I followed the guide. help me please

maiellod

Casual Listener

955 Views

4 replies

0 likes

  • 955 Views
  • 4 replies
  • 0 likes

Sreaming or offline

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

Casual Listener

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

Grym78

Casual Listener

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes