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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68335 Views
  • 16 replies
  • 37 likes
  • 68335 Views
  • 16 replies
  • 37 likes

Offline download

Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offline our playlist her iPhone downloads the songs very ...

  • Visitor
  • Hi everyone... I'm having an issue and don't know why is it happening. My sister and I both have iPhone 6s Plus. We recently became Spotify premium users. The thing is when we want to download offlin...
  • user-removed
  • Not applicable
  • 656 Views
  • 2 replies
  • 1 likes
  • slow
  • 656 Views
  • 2 replies
  • 1 likes

Iphone 5

No me deja iniciar sesion me dice error de clave o nombre lo e cambiado 20 veces y desde la web perfecto pero la aplicacion da error

  • Newbie
  • No me deja iniciar sesion me dice error de clave o nombre lo e cambiado 20 veces y desde la web perfecto pero la aplicacion da error
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Playlists disappearing and playing interrupted in Spotify Premium for Family on iPhone

I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administrator.So, yesterday my wife created a Spotify accou...

  • Newbie
  • I have had a Premium account for long (without any problems), and now I have changed it to a Premium for Family, to allow my wife and children to get Premium accounts as well, with me as the administ...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps1. I sync all my favorite playlists to my iPod Touch;2. I set the app to offline mode before lea...

  • Roadie
  • Description Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly. A more detailed description, using numbered steps 1. I sync all my favorite playlists t...
  • xxlipe
  • Newbie
  • 4824 Views
  • 9 replies
  • 7 likes
  • 4824 Views
  • 9 replies
  • 7 likes

iOS App crashes when trying to open

So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days.I tried reinstalling the app and whenever I try to login through my...

  • Newbie
  • So each time I try to open the app, the opening logo screen is stuck and eventually crashes, so I am unable to access any music or anything at all. It's been like this for a few days. I tried reinst...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Delete everything and start again

Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible? I'm told I can't download anything else, though I've unfollowed a lot of stuff. Would appreciate any feedback....

  • Newbie
  • Hi, I have a lot of playlists I don't listen to anymore and I'm hoping I can delete everything and start all over again...is that possible?   I'm told I can't download anything else, though I've...
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

Music saved

I cancelled my subscription and Spotify said it would be saved in the browse area, it is not

  • Casual Listener
  • I cancelled my subscription and Spotify said it would be saved in the browse area, it is not
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Ipad login fails saying I've already created an account??

Hi there, Suddenly booted from the app now it won't let me log back in. Steps taken:reset passwordrestartedreinstalled Thanks in advance

  • Casual Listener
  • Hi there,   Suddenly booted from the app now it won't let me log back in.   Steps taken: reset password restarted reinstalled   Thanks in advance  
  • woofur
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Playlists missing

Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!

  • Newbie
  • Hi my app on iPhone 6s asked for log in details today for no reason that I know of but I did , but none of our playlists are there. Please help !!
  • Astame
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Trying to understand difference between streaming and syncing

Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when you press the 'available offline' switch and it actually d...

  • Music Fan
  • Can someone please explain the difference between streaming and syncing? Am I right in thinking streaming is when you are playing something with an Internet connection and syncing is for when yo...
  • KOOLV
  • Newbie
  • 3974 Views
  • 2 replies
  • 0 likes
  • 3974 Views
  • 2 replies
  • 0 likes

Solved!! iPhone Can't Login

Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.

  • Regular
  • Web version login is working fine, but iPhone app login suddenly doesn't work at all even after 3 password changes.
  • tcuhail
  • Casual Listener
  • 722 Views
  • 6 replies
  • 1 likes
  • 722 Views
  • 6 replies
  • 1 likes

Premium gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

  • Casual Listener
  • I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Pay for premium now it's gone

I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium any suggestions as to why this happened

  • Casual Listener
  • I pay for premium and have been for about a year and I was listening to Spotify this morning then I kicked me off and told me to log in when I did all my music was gone and I no longer had premium an...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Spotify Crashes on iPhone

Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing happens. I have deleted and redownloaded the app a...

  • Newbie
  • Hello! So this past weekend spotify started crashing oh my iphone 6s plus. I dunno what the problem is, as it will play a minute or two of a song and then crash. Ill start it again and the same thing...
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes

Spotify offline doesn't work

Hi !I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u

  • Newbie
  • Hi ! I don't know Why but on my iPhone when I put spotify offline it remains online so I use internet for listening music (sorry for my english) thank u
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

can't login on my iphone but can on the computer

I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with the same password and username I tried for my iphon...

  • Casual Listener
  • I woke up this morning and tried to use my spotify on my iphone and it had logged me out. I went to login and it says the password is incorrect. I went and tried to login on the web version and with ...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Not working

Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an account . I have reset my password twice and it's ...

  • Newbie
  • Hi ... I was juts listening to Spotify and it kicked me out and will not allow me log back in ... I pay for premium . It's telling me that my username or password is Incorrect or that I don't have an...
  • jennamarguerite
  • Casual Listener
  • 495 Views
  • 3 replies
  • 3 likes
  • 495 Views
  • 3 replies
  • 3 likes

Songs stop with 1-3 seconds left on track...will not continue

Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer. every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't start it up again, only thing that works is fast forward to ...

  • Newbie
  • Just started happening to me in the past week or so. Only on my phone not on my ps4 or computer.   every song gets to within 1-3 seconds left on track and then it pauses. Hitting play doesn't ...
  • 361 Views
  • 0 replies
  • 0 likes
  • 361 Views
  • 0 replies
  • 0 likes

Solved!! Iphone Problems

Hey.I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows.I just got A Premium account through the family deal. now I downloaded the app on my Iphone and wanted to listen to music and dow...

  • Casual Listener
  • Hey. I don't really get, where I can contact the people working for Spotify so I hope this post reaches someone who knows. I just got A Premium account through the family deal. now I downloaded the...
  • brunomusic
  • Casual Listener
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Creating a playlist

Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!

  • Newbie
  • Every time I try to add songs to a playlist it says "these tracks are currently unavailable" please help!
  • ItsJamesJ
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes