Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237684 Views

27 replies

5 likes

  • 237684 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118888 Views

116 replies

13 likes

Other
  • 118888 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2701 Views

0 replies

0 likes

iOS
  • 2701 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305534 Views

62 replies

16 likes

  • 305534 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130861 Views

19 replies

38 likes

  • 130861 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't go Online

My Spotify app won't go online even through it is offline. It won't let me look up something if I'm online saying I need to connect online when I am.

Casual Listener

My Spotify app won't go online even through it is offline. It won't let me look up something if I'm online saying I need to connect online when I am.

meahtenoha

Spotify

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Your Daily Mix playlist

My girlfriend has it on her account that I pay for. I do not. Why? In fact she has two? I'm not happy.

Newbie

My girlfriend has it on her account that I pay for. I do not. Why? In fact she has two? I'm not happy.

Hubo

Community Legend

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

Acconunt Spotify Problem

I have an account in the premium Spotify, but the application is appearing to have a free account, and it is preventing me from hearing my offline music, already I checked the site and my account is regular premium, do not understand why the applicat...

Newbie

I have an account in the premium Spotify, but the application is appearing to have a free account, and it is preventing me from hearing my offline music, already I checked the site and my account is ...

user-removed

Not applicable

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Why won't my playlist of local files download to my iPhone?

I have made a playlist of 6 songs from my local files on my laptop in Spotify and am not trying to get them to play on my iPhone. The phone is connected to the same wifi as my laptop. I have launched Spotify on both devices. I have pressed the Availa...

Casual Listener

I have made a playlist of 6 songs from my local files on my laptop in Spotify and am not trying to get them to play on my iPhone.     The phone is connected to the same wifi as my laptop...

674 Views

0 replies

0 likes

  • 674 Views
  • 0 replies
  • 0 likes

A brief overview of History

Can someone point me to a source of information and help me understand History on Spotify. 1. If I use a Spotify Running playlist, using my iOS device, at the end of the run how can I view the history of the songs played? 2. If I used an existing pla...

Regular

Can someone point me to a source of information and help me understand History on Spotify.   1. If I use a Spotify Running playlist, using my iOS device, at the end of the run how can I view t...

Fairorth

Regular

1295 Views

2 replies

0 likes

  • 1295 Views
  • 2 replies
  • 0 likes

My music won't play

When I have full internet connection Spotify won't let me play my music, and it blocks my music off, and ALWAYS says that I'm offline

Casual Listener

When I have full internet connection Spotify won't let me play my music, and it blocks my music off, and ALWAYS says that I'm offline

luckyduck115

Casual Listener

711 Views

3 replies

0 likes

  • 711 Views
  • 3 replies
  • 0 likes

Songs are deleded from my device

I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any songs at all anymore. My playlists were still there ...

Newbie

I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any s...

mzwagemakers

Roadie

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Update account

Hi!My account seems to have lost most of the songs i had, it is like the one i had 2 years ago!! Anyone can help?Thanks!!Xx

Newbie

Hi! My account seems to have lost most of the songs i had, it is like the one i had 2 years ago!! Anyone can help? Thanks!! Xx

osornios

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Downloaded songs don't appear in library

I paid to use this app and to listen to downloaded songs offline... Recently my library becomes empty. Sometimes they randomly come back but for the most part everything is gone.. Anyone else have this problem??? Pretty frustrating.

Newbie

I paid to use this app and to listen to downloaded songs offline... Recently my library becomes empty. Sometimes they randomly come back but for the most part everything is gone.. Anyone else have th...

osornios

Spotify Star

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Solved!! Bottom menu bar

Hi,When can we in Norway expect a bottom menu bar instead of hamburger bar on our iPhone`s. Best regardsDraagen

Visitor

Hi, When can we in Norway expect a bottom menu bar instead of hamburger bar on our iPhone`s.   Best regards Draagen

oscitare

Composer

4461 Views

4 replies

0 likes

  • 4461 Views
  • 4 replies
  • 0 likes

Spotify iOS 4(I Read up.)

Hey all, So I've read up on this problem I'm having, I have seen that Spotify for iOS4 as an app had been removed and the normal Spotify app should recognize your iOS version and download the compatible version of spotify. Sadly this does not seem to...

Casual Listener

Hey all,   So I've read up on this problem I'm having, I have seen that Spotify for iOS4 as an app had been removed and the normal Spotify app should recognize your iOS version and download ...

fred_phil

Newbie

4131 Views

8 replies

0 likes

  • 4131 Views
  • 8 replies
  • 0 likes

Bought premium not getting premium

I bought premium on my Apple iTunes app, like I always do and it's not connecting to my Spotify. I always log in the same- through Facebook but it's not working this time and on the Spotify app it says I have free. But in iTunes I have premium

Casual Listener

I bought premium on my Apple iTunes app, like I always do and it's not connecting to my Spotify. I always log in the same- through Facebook but it's not working this time and on the Spotify app it sa...

oscitare

Composer

993 Views

3 replies

0 likes

  • 993 Views
  • 3 replies
  • 0 likes

Offline music

I just updated to Spotify premium and my playlists should be able for me even if I don't have internet connection. Spotify on my Iphone keep asking me to log in whenever I don't have internet connection. is there anybody here know how to deal with it...

Newbie

I just updated to Spotify premium and my playlists should be able for me even if I don't have internet connection. Spotify on my Iphone keep asking me to log in whenever I don't have internet connect...

jcddavid

Newbie

741 Views

3 replies

0 likes

  • 741 Views
  • 3 replies
  • 0 likes

Can't go Online

My app won't let me go online even though it is not offline. It won't let me look up artists when in online saying I am offline, in which I am not. I need help

Casual Listener

My app won't let me go online even though it is not offline. It won't let me look up artists when in online saying I am offline, in which I am not. I need help

pinen83

Music Fan

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

7 day free trial ad

I tried my 7 day trial on premium and After that, After each song there is an ad. This really sucks.

Newbie

I tried my 7 day trial on premium and After that, After each song there is an ad. This really sucks.

osornios

Spotify Star

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

iPad App Queue Management

Can the function to view and edit the up next queue be added to the iPad app? It seems a lot of users would like this feature and it already exists on the iPhone version so should surely be quite straightforward? Many thanks and look forward to seein...

Casual Listener

Can the function to view and edit the up next queue be added to the iPad app?   It seems a lot of users would like this feature and it already exists on the iPhone version so should surely be ...

noz84

Casual Listener

917 Views

4 replies

0 likes

  • 917 Views
  • 4 replies
  • 0 likes

Ajudaaa

Paguei o Boleto no dia 29 e ainda não liberaram o premium.Obs: o Boleto foi aprovado no dia 30

Casual Listener

Paguei o Boleto no dia 29 e ainda não liberaram o premium. Obs: o Boleto foi aprovado no dia 30

Bittencourt

Spotify Star

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Logging In

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spotify for more than 14 days abroad? In my settings m...

Newbie

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spo...

Maxim

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes