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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232677 Views

27 replies

5 likes

  • 232677 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114252 Views

116 replies

13 likes

Other
  • 114252 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303982 Views

61 replies

16 likes

  • 303982 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129679 Views

19 replies

38 likes

  • 129679 Views
  • 19 replies
  • 38 likes

Can't go Online

My app won't let me go online even though it is not offline. It won't let me look up artists when in online saying I am offline, in which I am not. I need help

Casual Listener

My app won't let me go online even though it is not offline. It won't let me look up artists when in online saying I am offline, in which I am not. I need help

pinen83

Music Fan

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

7 day free trial ad

I tried my 7 day trial on premium and After that, After each song there is an ad. This really sucks.

Newbie

I tried my 7 day trial on premium and After that, After each song there is an ad. This really sucks.

osornios

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

iPad App Queue Management

Can the function to view and edit the up next queue be added to the iPad app? It seems a lot of users would like this feature and it already exists on the iPhone version so should surely be quite straightforward? Many thanks and look forward to seein...

Casual Listener

Can the function to view and edit the up next queue be added to the iPad app?   It seems a lot of users would like this feature and it already exists on the iPhone version so should surely be ...

noz84

Casual Listener

899 Views

4 replies

0 likes

  • 899 Views
  • 4 replies
  • 0 likes

Ajudaaa

Paguei o Boleto no dia 29 e ainda não liberaram o premium.Obs: o Boleto foi aprovado no dia 30

Casual Listener

Paguei o Boleto no dia 29 e ainda não liberaram o premium. Obs: o Boleto foi aprovado no dia 30

Bittencourt

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Logging In

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spotify for more than 14 days abroad? In my settings m...

Newbie

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spo...

Maxim

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

behind the lyrics

My spotify account is fully updated and I do not get behind the lyrics. I have an iphone 6 plus, premium subscription and I do not get the same behind the lyrics option as my friends. Do you know why this is? Thanks

Casual Listener

My spotify account is fully updated and I do not get behind the lyrics.  I have an iphone 6 plus, premium subscription and I do not get the same behind the lyrics option as my friends.  Do ...

jeffreypaz11

Casual Listener

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes

Solved!! Help song does not show up or play

I've been trying to play a new song that's just been released and it doesn't play. When I try to download it, my app crashes. The name doesn't even pop up when I tap it on my iPhone. It's like it's not loading.My Spotify version is 5.7.0.1055

Casual Listener

I've been trying to play a new song that's just been released and it doesn't play. When I try to download it, my app crashes. The name doesn't even pop up when I tap it on my iPhone. It's like it's n...

Hubo

Community Legend

974 Views

4 replies

0 likes

  • 974 Views
  • 4 replies
  • 0 likes

Problems loading Spotify app on iPhone 6s

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

Casual Listener

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

Spaceboy88

Roadie

1019 Views

3 replies

0 likes

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  • 3 replies
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Solved!! No art work with Saved albums

Hello, I have problem with spotify on my iphone 6, When I save music I lose the art work in full screen. I'm not even in offline mode just when I download album the artwork is gone.. any ideas ? thx

Casual Listener

Hello,   I have problem with spotify on my iphone 6, When I save music I lose the art work in full screen. I'm not even in offline mode just when I download album the artwork is gone.. ...

edwardansell

Casual Listener

3646 Views

8 replies

3 likes

  • 3646 Views
  • 8 replies
  • 3 likes

Problems loading Spotify app on iPhone 6s

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

Casual Listener

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

margaret-kraus

Gig Goer

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Solved!! Spotify acting strange when in my pocket

I have begun to have this strange thing happening with my Spotify, when I have spotify running on my iPhone 6 while it is in locked mode and I'm out walking, it keeps either pausing / skipping or jump in songs and it's really annoying, I have tried f...

Casual Listener

I have begun to have this strange thing happening with my Spotify, when I have spotify running on my iPhone 6 while it is in locked mode and I'm out walking, it keeps either pausing / skipping or jum...

sprjunior

Regular

18169 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Blacked Out Songs From iTunes Playlist

Hey guys, I'm having a little trouble with my iTunes playlists. I have an iPhone 5 and i just got Spotify. I have the premium trial by the way. But when I imported all of my playlists onto my iPhone, some songs i can play and download, but some songs...

Newbie

Hey guys, I'm having a little trouble with my iTunes playlists. I have an iPhone 5 and i just got Spotify. I have the premium trial by the way. But when I imported all of my playlists onto my iPhone,...

mzwagemakers

Roadie

1049 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Removing a stereo receiver with Spotify from my devices

I was recently over at my older sister's house and she has a Pioneer or Denon Stereo receiver with built in Spotify. Her equipment keeps showing up on my devices. I want to completely remove it. How do I remove her receiver from my devices. I actuall...

Newbie

I was recently over at my older sister's house and she has a Pioneer or Denon Stereo receiver with built in Spotify. Her equipment keeps showing up on my devices. I want to completely remove it. How ...

osornios

Spotify Star

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Quick way to remove downloaded songs

Is there a quick way to see what songs/albums are saved offline so you can quickly make then un-offline to take them off your phone? Thanks

Casual Listener

Is there a quick way to see what songs/albums are saved offline so you can quickly make then un-offline to take them off your phone? Thanks

osornios

Spotify Star

1703 Views

3 replies

0 likes

  • 1703 Views
  • 3 replies
  • 0 likes

Cant login on my Iphone

Hi i could log into my account online however when i try to login on the app on my phone it gives me the login failed message. What to do?

Newbie

Hi i could log into my account online however when i try to login on the app on my phone it gives me the login failed message.      What to do?  

osornios

Spotify Star

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Discover weekly doesn't play

For the last 2 days I can always only play one song on my discover weekly before it switches to another playlist again. I tried the following:1 shuffle my discover weekly - didn't work2 try to forward all songs that seem to be in my waiting list to g...

Newbie

For the last 2 days I can always only play one song on my discover weekly before it switches to another playlist again. I tried the following: 1 shuffle my discover weekly - didn't work 2 try to fo...

Spaceboy88

Roadie

1320 Views

1 replies

0 likes

  • 1320 Views
  • 1 replies
  • 0 likes

random play

I changed from free to premium thinking that automatic random play would go away.It hasn't. When I listen to an album it only does random play. How do I stop random play ?

Newbie

I changed from free to premium thinking that automatic random play would go away. It hasn't. When I listen to an album it only does random play. How do I stop random play ?

DylanDakota

Roadie

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Songs don't show up in albums

No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue?Note: this has happened before, but deleting the app and reinstalling worked, unlik...

Newbie

No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue? Note: this has happened before...

mzwagemakers

Roadie

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes