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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29974 Views

40 replies

9 likes

  • 29974 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94523 Views

115 replies

12 likes

Other
  • 94523 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
  • 975 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293638 Views

60 replies

15 likes

  • 293638 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123637 Views

19 replies

38 likes

  • 123637 Views
  • 19 replies
  • 38 likes

Errore di connessione

Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente tramite safari, su youtube riesco a vedere i video e rie...

Casual Listener

Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente ...

pinen83

Music Fan

4530 Views

3 replies

0 likes

  • 4530 Views
  • 3 replies
  • 0 likes

Spotify track preview doesn't work

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident.running latest release version of Spotify.Using iOS 10, beta 3.

Music Fan

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident. running latest release version of Sp...

Hubo

Community Legend

1025 Views

1 replies

0 likes

  • 1025 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline on mobile device

Hello,I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got internet connection and enough space on my device.Any ad...

Newbie

Hello, I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got int...

meahtenoha

Spotify

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

Newbie

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

osornios

Spotify Star

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Spotify shuffle is atrocious!

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

Newbie

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

osornios

Spotify Star

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Elapsed time in songs

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

Casual Listener

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

dihamilton-US

Newbie

13673 Views

11 replies

3 likes

  • 13673 Views
  • 11 replies
  • 3 likes

Constantly being logged off

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

Newbie

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

osornios

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

When will see the Queue list on iPad?

Why the queue list is still missing on iPad?it's very annoying to not see, edit or remove song in queue.

Newbie

Why the queue list is still missing on iPad? it's very annoying to not see, edit or remove song in queue. 

Jordi

Community Legend

1391 Views

1 replies

2 likes

  • 1391 Views
  • 1 replies
  • 2 likes

App Store says it's installed but really isn't

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen. But when I go to the app store and search it, the store tells me that it's installed. Instead of having an install option, it just says open, but ...

Newbie

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen.  But when I go to the app store and search it, the store tells me that it's installed. &nb...

JonMc

Newbie

43581 Views

7 replies

3 likes

  • 43581 Views
  • 7 replies
  • 3 likes

Songs won't download for offline use

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for all of my music.

Casual Listener

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for ...

cboard124

Casual Listener

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
  • 0 likes

Local file

Hi, I can't put local files on my Spotify though I followed the guide. help me please

Casual Listener

Hi, I can't put local files on my Spotify though I followed the guide. help me please

maiellod

Casual Listener

885 Views

4 replies

0 likes

  • 885 Views
  • 4 replies
  • 0 likes

Sreaming or offline

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

Casual Listener

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

Grym78

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Party 'in the mix' playlists are not visible on iPad

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I browse to playlist -> party, they are right there on iPh...

Casual Listener

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I brows...

672 Views

0 replies

0 likes

inthemix
iOS
iphone
  • 672 Views
  • 0 replies
  • 0 likes

7 day premium trial

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

Newbie

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

Maxim

Spotify Star

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Radio not working over 4G/LTE...Fine when connected to wifi.

Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple months. I had been waiting for an update to address this iss...

Newbie

Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple mont...

cruzin

Casual Listener

2392 Views

6 replies

0 likes

  • 2392 Views
  • 6 replies
  • 0 likes

Musik stopps

My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline.

Newbie

My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline. 😞

Hagi

Newbie

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
  • 0 likes

Music cover

Hello,I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it possible to compare drake to the master. Please fix t...

Newbie

Hello, I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it ...

osornios

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Premium

I paid to get premium and my account doesn't change to premium it just stays on free and it already chargedmy bank account the $5 and some odd changehelp please!!!

Newbie

I paid to get premium and my account doesn't change to premium it just stays on free and it already charged my bank account the $5 and some odd change help please!!!

osornios

Spotify Star

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Spotify premium

If Spotify can please check my account , I purchased premium and it still says free , I tried re installing the app , logging out and back in and also restarting the phone help please

Newbie

If Spotify can please check my account , I purchased premium and it still says free , I tried re installing the app , logging out and back in and also restarting the phone help please

osornios

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Premium Seems to Have Broken Spotify on my iPhone

So I had premium a while back, which worked perfectly fine, and today decided to re-subscribe. So I do that on my PC. My account is through Facebook. So on my phone, I noticed premium had not kicked in. I logged out of Spotify, but when I tried to lo...

Newbie

So I had premium a while back, which worked perfectly fine, and today decided to re-subscribe. So I do that on my PC. My account is through Facebook. So on my phone, I noticed premium had not kicked ...

Bittencourt

Spotify Star

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes