Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232694 Views

27 replies

5 likes

  • 232694 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114271 Views

116 replies

13 likes

Other
  • 114271 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2316 Views

0 replies

0 likes

iOS
  • 2316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303986 Views

61 replies

16 likes

  • 303986 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129682 Views

19 replies

38 likes

  • 129682 Views
  • 19 replies
  • 38 likes

Superuser Contribution Problema

Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?

Casual Listener

Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?

Alejandar

Spotify

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps crashing

The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. does anyone know the reason for this?ThanksDom

Newbie

The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. doe...

Alejandar

Spotify

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile Login Failed

I can't login to mobile ios. I reset my password and uninstalled/ reinstalled spotify and restarted my phone. My subscription is good and working on my laptop...HELP

Newbie

I can't login to mobile ios. I reset my password and uninstalled/ reinstalled  spotify and restarted my phone. My subscription is good and working on my laptop...HELP

Alejandar

Spotify

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Language

HiI were just in Italy on holliday, and one day my Spotify turned Italian!!! And I am from Norway and my language is Norwegian.I have deleted the app, logged out and back in. Turned my phone off... What to do???illalis

Casual Listener

Hi I were just in Italy on holliday, and one day my Spotify turned Italian!!! And I am from Norway and my language is Norwegian. I have deleted the app, logged out and back in. Turned my phone off....

Bittencourt

Spotify Star

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Offline

Yesterday I could lissen offline on my music but not today. Why? I have premium och a iphone.

Newbie

Yesterday I could lissen offline on my music but not today. Why? I have premium och a iphone.

Swanny

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Local Files Not Syncing To Phone?

So I downloaded a mp3 file and it shows up in my local files, so I put it in the playlist I wanted it in and made sure I had the offline sync ticked. The songs will play perfectly fine on my computer, but on my phone only three of the songs I downloa...

Newbie

So I downloaded a mp3 file and it shows up in my local files, so I put it in the playlist I wanted it in and made sure I had the offline sync ticked. The songs will play perfectly fine on my computer...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Only "shuffle mode" in ios!

I've just upgraded to premium version of spotify but i realized that i can stream only in shuffle mode on my iphone 5s. Is it the only way for a mobile device? If so premium version is not so interesting for me. Thank you

Casual Listener

I've just upgraded to premium version of spotify but i realized that i can stream only in shuffle mode on my iphone 5s. Is it the only way for a mobile device? If so premium version is not so interes...

mzwagemakers

Roadie

1232 Views

9 replies

0 likes

  • 1232 Views
  • 9 replies
  • 0 likes

Offline syncing

I have a mp3 file on my computer, and it will play when it is on a spotify playlist on my computer. When I make this playlist available offline, both on my computer and my phone, the song will not sync to my computer. I have both devices connected to...

Newbie

I have a mp3 file on my computer, and it will play when it is on a spotify playlist on my computer. When I make this playlist available offline, both on my computer and my phone, the song will not sy...

Grexion

Newbie

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email

Gostaria de me desvincular do facebook, mas não consegui cadastrar um novo e-mail na minha conta do Spotify. Como faço, não quero perder minhas pastas e minha conta premium!AttValeria Araújo

Newbie

Gostaria de me desvincular do facebook, mas não consegui cadastrar um novo e-mail na minha conta do Spotify. Como faço, não quero perder minhas pastas e minha conta premium! Att Valeria Araújo

Alejandar

Spotify

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezes when logging in from Facebook

I started my free premium trial today and first I was having issues with connectivity. It said I was offline when I was connected to wifi. I deleted and then reinstalled the app (on my iPhone 6) and now every time I try logging in with Facebook it sa...

Newbie

I started my free premium trial today and first I was having issues with connectivity. It said I was offline when I was connected to wifi. I deleted and then reinstalled the app (on my iPhone 6) and ...

Alejandar

Spotify

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Problem with a online mode

I have a big problem with spotify. It doesn't want to changes to online mode. Songs are changing and i can't listen any of them. My internet connection is fine and im sure of this. Reinstal didn't help. I didn't have to problem like this before. Hope...

Newbie

      I have a big problem with spotify. It doesn't want to changes to online mode. Songs are changing and i can't listen any of them. My internet connection is fine and im sure o...

greggyf

Roadie

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

After Iphone recovery can not download files

The subject is clear i con not download files after iphone recovery because of the limit how can I fix it?

Casual Listener

The subject is clear i con not download files after iphone recovery because of the limit how can I fix it?

osornios

Spotify Star

507 Views

3 replies

0 likes

  • 507 Views
  • 3 replies
  • 0 likes

Debit

Why can't I use my debit card to pay for premium?

Newbie

Why can't I use my debit card to pay for premium?

osornios

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

created my spotify in Hungary but now moving to a country that doesn't have spotify what do i do?

So i created my spotify in a country that has spotify but now i am moving to country where spotify is unavailable, can my account still work in the country that doesnt have spotify if i have a premium account?

Newbie

So i created my spotify in a country that has spotify but now i am moving to country where spotify is unavailable, can my account still work in the country that doesnt have spotify if i have a premiu...

greggyf

Roadie

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

New iPhone

Hey i Got a new iPhone and downloaded Spotify. I Got Spotify premium om the old phone. Though that i just could Down load and all ny playlist World ve there. But i only have Spotify free now. I have logged out and logged in With ny password and user ...

Newbie

Hey i Got a new iPhone and downloaded Spotify. I Got Spotify premium om the old phone. Though that i just could Down load and all ny playlist World ve there. But i only have Spotify free now. I have ...

blerch

Gig Goer

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Cover art not appearing for Through the Wire-Kanye West

So this is very specific, but I've noticed that the cover art for the single version of Through the Wire by Kanye West loads correctly in the thumbnail on his artist page, but doesn't load when playing the song, or on the song's page, or in your pers...

Newbie

So this is very specific, but I've noticed that the cover art for the single version of Through the Wire by Kanye West loads correctly in the thumbnail on his artist page, but doesn't load when playi...

HanYoloing

Newbie

828 Views

2 replies

0 likes

  • 828 Views
  • 2 replies
  • 0 likes

Behind the Lyrics

i am a spotify premium user and have been for over a year now. i saw one of my friends with the behind the lyrics option one day and i had never seen it before, i went through some of my songs and none of them had this option so i searched the song t...

Newbie

i am a spotify premium user and have been for over a year now. i saw one of my friends with the behind the lyrics option one day and i had never seen it before, i went through some of my songs and no...

greggyf

Roadie

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

App won't let me get premium

How do I get premium with iTunes as it's not showing the option on the app

Newbie

How do I get premium with iTunes as it's not showing the option on the app

Hubo

Community Legend

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Podcasts missing on iPod Touch

I am running Spotify (5.7.0.1055) on my iPod Touch (Late 2013, iOS 9.3.2) and can’t see any Podcast. I have tried to clean install Spotify already. On my Android device the podcasts are availabe. Is this a known issue or aren’t podcasts supported on ...

Newbie

I am running Spotify (5.7.0.1055) on my iPod Touch (Late 2013, iOS 9.3.2) and can’t see any Podcast. I have tried to clean install Spotify already. On my Android device the podcasts are availabe...

djstini

Casual Listener

1379 Views

2 replies

1 likes

  • 1379 Views
  • 2 replies
  • 1 likes

Delete my account

Hey , I just want to delete my account .. is that possible ?

Newbie

Hey , I just want to delete my account .. is that possible ?

Hubo

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes