iOS (iPhone, iPad)

Music Not working

Most of my music will not play when I am away from wifi and when I have my data off. This has been happening for a month now. I have no idea what's wrong. They all will work with wifi. But with out only a few will.

Spotify in car - USB

Hello, I have a 2011 Nissan Maxima and I was using a USB cable to listen to Spotify on my iPhone. Been with this service for at least 2 years, never had any issues. Suddenly, since last week... I cannot listen in my car anymore... "There is no song" ...

Latest update messed up playlist functions...

With the latest update, which changed Spotify's interface on iOs, listening to music has become slightly annoying. Here are a list of the problems I've experienced: I cannot just hit "play" when I open the app or when I've left it alone for a bit. I ...

i cant play any song in this playlist

i cant play any of this song but 3months ago i can play all of this song inside this playlist. but how can it is unplayable by today? can someone solve this problem. i tried to find the way to solve the problem everywhere inside this but still cant s...

I have Spotify premium on my iPad but not on my Iphone

I have been using Spotify on my iPad for a while now and I decide to have premium so, I have been using premium for a few months now. But, then I got anew iPhone and got Spotify but I cannot use Spotify premium on it but it still works on my iPad. H ...

Odd Download vs Streaming Issue

I've noticed some odd behaviour where streaming an offline playlist, that has not yet downloaded, will result in streaming settings being ignored. I have the following settings for streaming quality.Stream Quality : NormalDownload Quality: ExtremeDow...

playlists are not syncing, and local files stops playing 1:34 min into the song

Hi,I have bought a new iphone, the 6s, and after connecting it to my mac all the playlists vanished from the phone, (they are still on the mac). I have tryed to download the playlists again, but nothing happens. I can still see the songs that I have ...

No ad-free period

On multiple occassions a day Spotify will play an ad, explaining that by watching the ad you will be given 30 mins of ad free listening. Every time I watch these ads I find myself listening to yet another ad 10 mins later. Could this issue please be ...

When is New Navigation Bar Rolling Out for Everyone?

It seems like everyone I know who uses Spotify has the new navigation bar located at the bottom (instead of the dreaded hamburger menu) except for me. Any word on when the newest feature is going to be rolled out to everyone as an official feature?

Network stack freezes app when on very slow connections

When using iOS app on a very slow but still continuous internet connection with high roundtrip delay such as VSAT/Iridium/Inmarsat (and also possibly rural GPRS/Edge or CDMA450 and similar) the app will sense that it has network availability but the ...

Streaming problems. Spotify closes itself

My spotify streams 5 songs and closes itself!!! It happens all the time. I delete and reinstall it. I was a very happy user and now I am thinking of leave spotify.

No "Podcasts & Videos" on iPod

Hi, funny thing: I can't find the "Podcasts & Videos" section on my iPod. On my Android Tablet it's available. Is there an explanation? Greetings (ipod 5G with Spotify 5.5.1 and iOS 9.3.1 Location: Germany)

Can't download all local files onto iPhone 6s from mac

I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download. I've attached screenshots of what it tells me when I try to...

Cannot connect to Marantz SR7010 since latest update

Customer service number or email ? for direct and live help or support ?

I am trying to sync that playlist on my laptop to my iphone 6s but it always gets stuck at download waiting. i have tried the whole delete app re install and sign in and try again many times. i have also uninstalled from desktop too? how do i play th...

iPhone - Spotify continuously deleting my downloaded tracks

I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs.Every day it continuously crashes and every so often deletes all my downloaded music.I have ample free memory for these songs and have deleted and reinstalled the appl...

Spotify keeps changing from the playlist I'm on to random music?!

Why is this happening? It's like a version of torture. It'll go from playing one of my playlist or a Spotify playlist to playing Wiz Khalifia. What would be causing this?

Payment

It said that I had one free month of Spotify premium but when I've checked my bank it's taken nearly £15 from my account?