Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29894 Views

40 replies

9 likes

  • 29894 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94462 Views

115 replies

12 likes

Other
  • 94462 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

973 Views

0 replies

0 likes

iOS
  • 973 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293596 Views

60 replies

15 likes

  • 293596 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123620 Views

19 replies

38 likes

  • 123620 Views
  • 19 replies
  • 38 likes

Logging In

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spotify for more than 14 days abroad? In my settings m...

Newbie

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spo...

Maxim

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

behind the lyrics

My spotify account is fully updated and I do not get behind the lyrics. I have an iphone 6 plus, premium subscription and I do not get the same behind the lyrics option as my friends. Do you know why this is? Thanks

Casual Listener

My spotify account is fully updated and I do not get behind the lyrics.  I have an iphone 6 plus, premium subscription and I do not get the same behind the lyrics option as my friends.  Do ...

jeffreypaz11

Casual Listener

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Solved!! Help song does not show up or play

I've been trying to play a new song that's just been released and it doesn't play. When I try to download it, my app crashes. The name doesn't even pop up when I tap it on my iPhone. It's like it's not loading.My Spotify version is 5.7.0.1055

Casual Listener

I've been trying to play a new song that's just been released and it doesn't play. When I try to download it, my app crashes. The name doesn't even pop up when I tap it on my iPhone. It's like it's n...

Hubo

Community Legend

926 Views

4 replies

0 likes

  • 926 Views
  • 4 replies
  • 0 likes

Problems loading Spotify app on iPhone 6s

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

Casual Listener

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

Spaceboy88

Roadie

988 Views

3 replies

0 likes

  • 988 Views
  • 3 replies
  • 0 likes

Solved!! No art work with Saved albums

Hello, I have problem with spotify on my iphone 6, When I save music I lose the art work in full screen. I'm not even in offline mode just when I download album the artwork is gone.. any ideas ? thx

Casual Listener

Hello,   I have problem with spotify on my iphone 6, When I save music I lose the art work in full screen. I'm not even in offline mode just when I download album the artwork is gone.. ...

edwardansell

Casual Listener

3516 Views

8 replies

3 likes

  • 3516 Views
  • 8 replies
  • 3 likes

Problems loading Spotify app on iPhone 6s

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

Casual Listener

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

margaret-kraus

Gig Goer

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Solved!! Spotify acting strange when in my pocket

I have begun to have this strange thing happening with my Spotify, when I have spotify running on my iPhone 6 while it is in locked mode and I'm out walking, it keeps either pausing / skipping or jump in songs and it's really annoying, I have tried f...

Casual Listener

I have begun to have this strange thing happening with my Spotify, when I have spotify running on my iPhone 6 while it is in locked mode and I'm out walking, it keeps either pausing / skipping or jum...

sprjunior

Regular

17400 Views

7 replies

0 likes

  • 17400 Views
  • 7 replies
  • 0 likes

Blacked Out Songs From iTunes Playlist

Hey guys, I'm having a little trouble with my iTunes playlists. I have an iPhone 5 and i just got Spotify. I have the premium trial by the way. But when I imported all of my playlists onto my iPhone, some songs i can play and download, but some songs...

Newbie

Hey guys, I'm having a little trouble with my iTunes playlists. I have an iPhone 5 and i just got Spotify. I have the premium trial by the way. But when I imported all of my playlists onto my iPhone,...

mzwagemakers

Roadie

1019 Views

1 replies

0 likes

  • 1019 Views
  • 1 replies
  • 0 likes

Removing a stereo receiver with Spotify from my devices

I was recently over at my older sister's house and she has a Pioneer or Denon Stereo receiver with built in Spotify. Her equipment keeps showing up on my devices. I want to completely remove it. How do I remove her receiver from my devices. I actuall...

Newbie

I was recently over at my older sister's house and she has a Pioneer or Denon Stereo receiver with built in Spotify. Her equipment keeps showing up on my devices. I want to completely remove it. How ...

osornios

Spotify Star

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Quick way to remove downloaded songs

Is there a quick way to see what songs/albums are saved offline so you can quickly make then un-offline to take them off your phone? Thanks

Casual Listener

Is there a quick way to see what songs/albums are saved offline so you can quickly make then un-offline to take them off your phone? Thanks

osornios

Spotify Star

1661 Views

3 replies

0 likes

  • 1661 Views
  • 3 replies
  • 0 likes

Cant login on my Iphone

Hi i could log into my account online however when i try to login on the app on my phone it gives me the login failed message. What to do?

Newbie

Hi i could log into my account online however when i try to login on the app on my phone it gives me the login failed message.      What to do?  

osornios

Spotify Star

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Discover weekly doesn't play

For the last 2 days I can always only play one song on my discover weekly before it switches to another playlist again. I tried the following:1 shuffle my discover weekly - didn't work2 try to forward all songs that seem to be in my waiting list to g...

Newbie

For the last 2 days I can always only play one song on my discover weekly before it switches to another playlist again. I tried the following: 1 shuffle my discover weekly - didn't work 2 try to fo...

Spaceboy88

Roadie

1296 Views

1 replies

0 likes

  • 1296 Views
  • 1 replies
  • 0 likes

random play

I changed from free to premium thinking that automatic random play would go away.It hasn't. When I listen to an album it only does random play. How do I stop random play ?

Newbie

I changed from free to premium thinking that automatic random play would go away. It hasn't. When I listen to an album it only does random play. How do I stop random play ?

DylanDakota

Roadie

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Songs don't show up in albums

No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue?Note: this has happened before, but deleting the app and reinstalling worked, unlik...

Newbie

No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue? Note: this has happened before...

mzwagemakers

Roadie

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Listening offline

First of all, I know this isn't really the right sub-forum but no one answered the post on the off-topic sub-forum.At the end of the year, when Spotify tells you how many hours of music you have streamed in the year, does listening to music offline c...

Roadie

First of all, I know this isn't really the right sub-forum but no one answered the post on the off-topic sub-forum. At the end of the year, when Spotify tells you how many hours of music you have st...

AdLadz

Roadie

1052 Views

3 replies

0 likes

  • 1052 Views
  • 3 replies
  • 0 likes

Solved!! Top artists aren't there

Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything.Please could someone check my profile to see if it's there for you?Checking on phone and comp...

Roadie

Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything. Please could someone check my profile to...

AdLadz

Roadie

856 Views

2 replies

0 likes

  • 856 Views
  • 2 replies
  • 0 likes

Solved!! Forgetting Facebook account on iOS device

How do I get my iPhone to completely forget about a Facebook account for Spotify. I have logged out of Facebook. I have logged out of Spotify and deleted the app. I have disconnected from Facebook in settings. When I go to login for the Spotify app, ...

Casual Listener

How do I get my iPhone to completely forget about a Facebook account for Spotify.  I have logged out of Facebook.  I have logged out of Spotify and deleted the app.  I have disconnecte...

nandgate

Casual Listener

1089 Views

2 replies

0 likes

  • 1089 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Spotify Connect using iphone app

Hi, so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartphone works fine with spotify connect and the yamaha CRX. Howe...

Newbie

Hi,   so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartph...

meahtenoha

Spotify

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Apple Carplay not working + Error Code

I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration. The app seems to freeze as soon as it connects/opens up. Spotify will s...

Casual Listener

I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration.   T...

mayor079

Newbie

1894 Views

1 replies

1 likes

  • 1894 Views
  • 1 replies
  • 1 likes