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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36642 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101946 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1275 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298742 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125619 Views

19 replies

38 likes

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  • 19 replies
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Why won't my playlist of local files download to my iPhone?

I have made a playlist of 6 songs from my local files on my laptop in Spotify and am not trying to get them to play on my iPhone. The phone is connected to the same wifi as my laptop. I have launched Spotify on both devices. I have pressed the Availa...

Casual Listener

I have made a playlist of 6 songs from my local files on my laptop in Spotify and am not trying to get them to play on my iPhone.     The phone is connected to the same wifi as my laptop...

655 Views

0 replies

0 likes

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A brief overview of History

Can someone point me to a source of information and help me understand History on Spotify. 1. If I use a Spotify Running playlist, using my iOS device, at the end of the run how can I view the history of the songs played? 2. If I used an existing pla...

Regular

Can someone point me to a source of information and help me understand History on Spotify.   1. If I use a Spotify Running playlist, using my iOS device, at the end of the run how can I view t...

Fairorth

Regular

1248 Views

2 replies

0 likes

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  • 2 replies
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My music won't play

When I have full internet connection Spotify won't let me play my music, and it blocks my music off, and ALWAYS says that I'm offline

Casual Listener

When I have full internet connection Spotify won't let me play my music, and it blocks my music off, and ALWAYS says that I'm offline

luckyduck115

Casual Listener

671 Views

3 replies

0 likes

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Songs are deleded from my device

I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any songs at all anymore. My playlists were still there ...

Newbie

I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any s...

mzwagemakers

Roadie

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
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Update account

Hi!My account seems to have lost most of the songs i had, it is like the one i had 2 years ago!! Anyone can help?Thanks!!Xx

Newbie

Hi! My account seems to have lost most of the songs i had, it is like the one i had 2 years ago!! Anyone can help? Thanks!! Xx

osornios

Spotify Star

494 Views

1 replies

0 likes

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  • 1 replies
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Downloaded songs don't appear in library

I paid to use this app and to listen to downloaded songs offline... Recently my library becomes empty. Sometimes they randomly come back but for the most part everything is gone.. Anyone else have this problem??? Pretty frustrating.

Newbie

I paid to use this app and to listen to downloaded songs offline... Recently my library becomes empty. Sometimes they randomly come back but for the most part everything is gone.. Anyone else have th...

osornios

Spotify Star

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Solved!! Bottom menu bar

Hi,When can we in Norway expect a bottom menu bar instead of hamburger bar on our iPhone`s. Best regardsDraagen

Visitor

Hi, When can we in Norway expect a bottom menu bar instead of hamburger bar on our iPhone`s.   Best regards Draagen

oscitare

Composer

4397 Views

4 replies

0 likes

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Spotify iOS 4(I Read up.)

Hey all, So I've read up on this problem I'm having, I have seen that Spotify for iOS4 as an app had been removed and the normal Spotify app should recognize your iOS version and download the compatible version of spotify. Sadly this does not seem to...

Casual Listener

Hey all,   So I've read up on this problem I'm having, I have seen that Spotify for iOS4 as an app had been removed and the normal Spotify app should recognize your iOS version and download ...

fred_phil

Newbie

4043 Views

8 replies

0 likes

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  • 8 replies
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Bought premium not getting premium

I bought premium on my Apple iTunes app, like I always do and it's not connecting to my Spotify. I always log in the same- through Facebook but it's not working this time and on the Spotify app it says I have free. But in iTunes I have premium

Casual Listener

I bought premium on my Apple iTunes app, like I always do and it's not connecting to my Spotify. I always log in the same- through Facebook but it's not working this time and on the Spotify app it sa...

oscitare

Composer

959 Views

3 replies

0 likes

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  • 3 replies
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Offline music

I just updated to Spotify premium and my playlists should be able for me even if I don't have internet connection. Spotify on my Iphone keep asking me to log in whenever I don't have internet connection. is there anybody here know how to deal with it...

Newbie

I just updated to Spotify premium and my playlists should be able for me even if I don't have internet connection. Spotify on my Iphone keep asking me to log in whenever I don't have internet connect...

jcddavid

Newbie

707 Views

3 replies

0 likes

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  • 3 replies
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Can't go Online

My app won't let me go online even though it is not offline. It won't let me look up artists when in online saying I am offline, in which I am not. I need help

Casual Listener

My app won't let me go online even though it is not offline. It won't let me look up artists when in online saying I am offline, in which I am not. I need help

pinen83

Music Fan

583 Views

2 replies

0 likes

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7 day free trial ad

I tried my 7 day trial on premium and After that, After each song there is an ad. This really sucks.

Newbie

I tried my 7 day trial on premium and After that, After each song there is an ad. This really sucks.

osornios

Spotify Star

547 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPad App Queue Management

Can the function to view and edit the up next queue be added to the iPad app? It seems a lot of users would like this feature and it already exists on the iPhone version so should surely be quite straightforward? Many thanks and look forward to seein...

Casual Listener

Can the function to view and edit the up next queue be added to the iPad app?   It seems a lot of users would like this feature and it already exists on the iPhone version so should surely be ...

noz84

Casual Listener

869 Views

4 replies

0 likes

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Ajudaaa

Paguei o Boleto no dia 29 e ainda não liberaram o premium.Obs: o Boleto foi aprovado no dia 30

Casual Listener

Paguei o Boleto no dia 29 e ainda não liberaram o premium. Obs: o Boleto foi aprovado no dia 30

Bittencourt

Spotify Star

507 Views

1 replies

0 likes

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  • 1 replies
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Logging In

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spotify for more than 14 days abroad? In my settings m...

Newbie

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spo...

Maxim

Spotify Star

501 Views

1 replies

0 likes

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behind the lyrics

My spotify account is fully updated and I do not get behind the lyrics. I have an iphone 6 plus, premium subscription and I do not get the same behind the lyrics option as my friends. Do you know why this is? Thanks

Casual Listener

My spotify account is fully updated and I do not get behind the lyrics.  I have an iphone 6 plus, premium subscription and I do not get the same behind the lyrics option as my friends.  Do ...

jeffreypaz11

Casual Listener

747 Views

2 replies

0 likes

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Solved!! Help song does not show up or play

I've been trying to play a new song that's just been released and it doesn't play. When I try to download it, my app crashes. The name doesn't even pop up when I tap it on my iPhone. It's like it's not loading.My Spotify version is 5.7.0.1055

Casual Listener

I've been trying to play a new song that's just been released and it doesn't play. When I try to download it, my app crashes. The name doesn't even pop up when I tap it on my iPhone. It's like it's n...

Hubo

Community Legend

952 Views

4 replies

0 likes

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Problems loading Spotify app on iPhone 6s

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

Casual Listener

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

Spaceboy88

Roadie

998 Views

3 replies

0 likes

  • 998 Views
  • 3 replies
  • 0 likes