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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246451 Views

27 replies

5 likes

  • 246451 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131609 Views

119 replies

13 likes

Other
  • 131609 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3334 Views

0 replies

0 likes

iOS
  • 3334 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309916 Views

62 replies

16 likes

  • 309916 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133576 Views

19 replies

38 likes

  • 133576 Views
  • 19 replies
  • 38 likes

Solved!! How much memory does Premium need?

Hi, I'm interested in upgrading to Premium because I like the idea of not having adverts, but I can't find out anywhere how much memory it uses on your phone. My phone is pretty much full up so before I pay the extra, I want to make sure I'll have sp...

Newbie

Hi, I'm interested in upgrading to Premium because I like the idea of not having adverts, but I can't find out anywhere how much memory it uses on your phone.  My phone is pretty much full up so...

kbrooksc

Community Legend

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Can't login - Reinstalling Spotify and Playlists

Spotify would not connect to other devices and continued to say connecting at the bottom of the screen. I had full working wifi internet connection.So I closed the app and re-opened and nothing. I then did the latest update and nothing. I then closed...

Casual Listener

Spotify would not connect to other devices and continued to say connecting at the bottom of the screen. I had full working wifi internet connection. So I closed the app and re-opened and nothing. I ...

lucille27

Casual Listener

1871 Views

2 replies

0 likes

  • 1871 Views
  • 2 replies
  • 0 likes

Solved!! Subscription gone wrong (via iTunes)

Hi!It's the second time in a week that when I update my Spotify account to the Premium version, paying it with my iTunes credit, when I open the app it shows I still have the free version.The first time it happened I asked Apple for a refund and they...

Casual Listener

Hi! It's the second time in a week that when I update my Spotify account to the Premium version, paying it with my iTunes credit, when I open the app it shows I still have the free version...

LordRollin

Community Legend

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

Spotify offline device list is incorrect

I have an iphone, a macbook and an ipad on my spotify account. I need to delete the ipad because I got a new one I want to use with my spotify account. But when I go to my list of offline devices it lists "macbook, default device, macbook." So how do...

Newbie

I have an iphone, a macbook and an ipad on my spotify account. I need to delete the ipad because I got a new one I want to use with my spotify account. But when I go to my list of offline devices it ...

johnka

Gig Goer

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

iPhone freezes with Spotify.

After downloding another playlist (offline), my iPhone becase unresponsive. It froze many times and I had to hard reset it, since I would not control it anymore. I realized I had 13Gb on downloaded music on the app. Once I deleted the app, the iphone...

Casual Listener

After downloding another playlist (offline), my iPhone becase unresponsive. It froze many times and I had to hard reset it, since I would not control it anymore.   I realized I had 13Gb on dow...

feelikeastrangr

Community Legend

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution major problems

One, this community thing is annoying when i just want to report a problem to Spoitfy not the users! I pay 9.99 and tax for basically the offline option and i've downloaded it on my iphone and an ipod. I have the offline option clicked and the playli...

Newbie

One, this community thing is annoying when i just want to report a problem to Spoitfy not the users!  I pay 9.99 and tax for basically the offline option and i've downloaded it on my iphone and...

Melody

Spotify

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I update subscribed playlists???

I can't work out how to update the playlists I subscribe to. New ones are supposed to be released weekly but the list never changes. Only use iPhone ap, don't have the desktop version.

Casual Listener

I can't work out how to update the playlists I subscribe to. New ones are supposed to be released weekly but the list never changes. Only use iPhone ap, don't have the desktop version.

MaryS

Roadie

2543 Views

3 replies

0 likes

  • 2543 Views
  • 3 replies
  • 0 likes

Latest update messed up playlist functions...

With the latest update, which changed Spotify's interface on iOs, listening to music has become slightly annoying. Here are a list of the problems I've experienced: I cannot just hit "play" when I open the app or when I've left it alone for a bit. I ...

Newbie

With the latest update, which changed Spotify's interface on iOs, listening to music has become slightly annoying. Here are a list of the problems I've experienced:   I cannot just hit "play"...

valleyescent

Newbie

1016 Views

1 replies

1 likes

  • 1016 Views
  • 1 replies
  • 1 likes

PLAYBACK QUEUE STOP

Hello, I do not have enough space on my Iphone to download all my albums, so I only make available offline the ones I want to listen at this moment. Then I want to listen offline all these albums tracks downloaded in a random way. Since few days, the...

Newbie

Hello,    I do not have enough space on my Iphone to download all my albums, so I only make available offline the ones I want to listen at this moment. Then I want to listen offline all t...

508 Views

0 replies

0 likes

PLAYBACK QUEUE STOP
  • 508 Views
  • 0 replies
  • 0 likes

Error displaying 'now playing' screen content in iPad app

in the newest app for my iPad 4, when I go to the now playing screen, the app makes an error in displaying the content. When horizontal, the app seems to want to show the content for a vertical screen and vice versa. Please see attached screenshot. T...

Music Fan

in the newest app for my iPad 4, when I go to the now playing screen, the app makes an error in displaying the content. When horizontal, the app seems to want to show the content for a vertical scree...

osornios

Spotify Star

754 Views

1 replies

0 likes

horizontal
screen orientation incorrect
vertical
  • 754 Views
  • 1 replies
  • 0 likes

IOS 10 beta problem

In Spotify every time I click on a song to listen to a previous of the song the app just crashes

Newbie

In Spotify every time I click on a song to listen to a previous of the song the app just crashes

Toadtoad

Roadie

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
  • 0 likes

Solved!! My Account won't let me upgrade

I had the free 7 day premium trial and it now expired and it won't let me upgrade and when I go to my account it just says I have a free subscription and nothing else

Newbie

I had the free 7 day premium trial and it now expired and it won't let me upgrade and when I go to my account it just says I have a free subscription and nothing else

Toadtoad

Roadie

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Uiopen

Anyone have shell command list or Uiopen commands for Spotify for iOS ?

Casual Listener

Anyone have shell command list or Uiopen commands for Spotify for iOS ?

mccarthy__

Newbie

1235 Views

4 replies

0 likes

  • 1235 Views
  • 4 replies
  • 0 likes

Why cant I buy premium on the iOS app?

When I click the subscription thing it doesn't do anything, tried to find any other way, can't, help?Swear to God if I wasted my money on an apple card I'm done

Newbie

When I click the subscription thing it doesn't do anything, tried to find any other way, can't, help? Swear to God if I wasted my money on an apple card I'm done

Toadtoad

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Fido Spotify premium

I keep getting billed for my spotify subscription when my fido plan includes the 2 years premium subscription free. On my bill displays that my spotify is coming from Rogers. Prior to porting over to Fido I had one number phone number that i was payi...

Newbie

I keep getting billed for my spotify subscription when my fido plan includes the 2 years premium subscription free. On my bill displays that my spotify is coming from Rogers.   Prior to portin...

osornios

Spotify Star

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Listening history

Hello, i really need to find this one song i listened to, can't remember the name or artist, can't find it by lyrics either, is it possible to see my listening history from 16.08 about 10 am -1 pm.

Newbie

Hello, i really need to find this one song i listened to, can't remember the name or artist, can't find it by lyrics either, is it possible to see my listening history from 16.08 about 10 am -1 pm.

osornios

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Play offline after Premium trial ends

Hi. I ve just started using Spotify, and I m using my 7days free premium trial. I ve choosen to listen some playlists offline and the songs have been downloaded to my iphone 4. When free trial ends l will be able to listen these playlists offline, or...

Newbie

Hi. I ve just started using Spotify, and I m using my 7days free premium trial. I ve choosen to listen some playlists offline and the songs have been downloaded to my iphone 4. When free trial ends l...

osornios

Spotify Star

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

video crash

I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.

Casual Listener

I have Spotify premium on iphone5 with all the latest updates on the OS and Spotify and everytime I go to play a video of any kind the app instantly shuts down and goes back to my home screen.

osornios

Spotify Star

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Solved!! Dowloading problem

Dear All, I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ever...My internet is working, I have no idea what could possi...

Newbie

Dear All,   I'm facing a problem on my iPhone 6: since yesterday I cannot download music (I'm a premium member of course), there's no error message or anything, the Downloading is 0/250 for ev...

osornios

Spotify Star

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes