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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43308 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108894 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1634 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301825 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127771 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

App won't let me get premium

How do I get premium with iTunes as it's not showing the option on the app

Newbie

How do I get premium with iTunes as it's not showing the option on the app

Hubo

Community Legend

654 Views

3 replies

0 likes

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  • 3 replies
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Podcasts missing on iPod Touch

I am running Spotify (5.7.0.1055) on my iPod Touch (Late 2013, iOS 9.3.2) and can’t see any Podcast. I have tried to clean install Spotify already. On my Android device the podcasts are availabe. Is this a known issue or aren’t podcasts supported on ...

Newbie

I am running Spotify (5.7.0.1055) on my iPod Touch (Late 2013, iOS 9.3.2) and can’t see any Podcast. I have tried to clean install Spotify already. On my Android device the podcasts are availabe...

djstini

Casual Listener

1365 Views

2 replies

1 likes

  • 1365 Views
  • 2 replies
  • 1 likes

Delete my account

Hey , I just want to delete my account .. is that possible ?

Newbie

Hey , I just want to delete my account .. is that possible ?

Hubo

Community Legend

497 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Difference between IOS and Android

Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read)I found Spotify on my Sony Xperia E4 Dual got slightly more features than on iPad mini 2,which is not fair. I found Spotify on my Sony Xperia E4 Dual got slightly more f...

Regular

I found Spotify on my Sony Xperia E4 Dual got slightly more features than on iPad mini 2,which is not fair.

Brendan_Wang

Regular

4400 Views

4 replies

0 likes

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Music only downloading by wi -fi? / Músicas baixam apenas por wi-fi?

Hello. The application is not downloading the music mode " mobile data use." Marker "off -line listening " the application states that awaits wi -fi signal and does not download the songs , the mobile data usage . Furthermore , some of which were dow...

Visitor

Hello. The application is not downloading the music mode " mobile data use." Marker "off -line listening " the application states that awaits wi -fi signal and does not download the songs , the mobil...

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes

Traveling abroad

If I create a playlist with premium can I access it while overseas in the philippines

Newbie

If I create a playlist with premium can I access it while overseas in the philippines

juanpablofraveg

Newbie

625 Views

2 replies

0 likes

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No premium

I paid for premium through my apple account but i havent recieved it yet and i am very upset

Casual Listener

I paid for premium through my apple account but i havent recieved it yet and i am very upset

Speedrac17

Casual Listener

770 Views

2 replies

0 likes

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Superuser Contribution Offline playlist not available

I dont get Spotify Offline. I have repeatily experinced playlist set to Saved and Available Offline. But as soon as I am in the air certain list arent accesible. Check out the screen shots I took.In the plain the playlist I'd set to offline the day b...

Music Fan

I dont get Spotify Offline. I have repeatily experinced playlist set to Saved and Available Offline. But as soon as I am in the air certain list arent accesible. Check out the screen shots I took. I...

jayrocket75

Music Fan

791 Views

4 replies

0 likes

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Superuser Contribution Your Music is not able to go offline...

Your Music (Dutch: Nummers) is not able to go offline... If I turn on 'Offline beschikbaar', the download won't start. The only thing I can do is look for a playlist and turn it offline. I'm on iOS 9.3.3, latest Spotify version downloaded. Thanks for...

Casual Listener

Your Music (Dutch: Nummers) is not able to go offline... If I turn on 'Offline beschikbaar', the download won't start. The only thing I can do is look for a playlist and turn it offline.   I'm...

meahtenoha

Spotify

496 Views

1 replies

0 likes

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Superuser Contribution Can't go Online

My Spotify app won't go online even through it is offline. It won't let me look up something if I'm online saying I need to connect online when I am.

Casual Listener

My Spotify app won't go online even through it is offline. It won't let me look up something if I'm online saying I need to connect online when I am.

meahtenoha

Spotify

603 Views

1 replies

0 likes

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  • 1 replies
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Your Daily Mix playlist

My girlfriend has it on her account that I pay for. I do not. Why? In fact she has two? I'm not happy.

Newbie

My girlfriend has it on her account that I pay for. I do not. Why? In fact she has two? I'm not happy.

Hubo

Community Legend

789 Views

1 replies

0 likes

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  • 1 replies
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Acconunt Spotify Problem

I have an account in the premium Spotify, but the application is appearing to have a free account, and it is preventing me from hearing my offline music, already I checked the site and my account is regular premium, do not understand why the applicat...

Newbie

I have an account in the premium Spotify, but the application is appearing to have a free account, and it is preventing me from hearing my offline music, already I checked the site and my account is ...

user-removed

Not applicable

653 Views

1 replies

0 likes

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  • 1 replies
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Why won't my playlist of local files download to my iPhone?

I have made a playlist of 6 songs from my local files on my laptop in Spotify and am not trying to get them to play on my iPhone. The phone is connected to the same wifi as my laptop. I have launched Spotify on both devices. I have pressed the Availa...

Casual Listener

I have made a playlist of 6 songs from my local files on my laptop in Spotify and am not trying to get them to play on my iPhone.     The phone is connected to the same wifi as my laptop...

665 Views

0 replies

0 likes

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A brief overview of History

Can someone point me to a source of information and help me understand History on Spotify. 1. If I use a Spotify Running playlist, using my iOS device, at the end of the run how can I view the history of the songs played? 2. If I used an existing pla...

Regular

Can someone point me to a source of information and help me understand History on Spotify.   1. If I use a Spotify Running playlist, using my iOS device, at the end of the run how can I view t...

Fairorth

Regular

1263 Views

2 replies

0 likes

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My music won't play

When I have full internet connection Spotify won't let me play my music, and it blocks my music off, and ALWAYS says that I'm offline

Casual Listener

When I have full internet connection Spotify won't let me play my music, and it blocks my music off, and ALWAYS says that I'm offline

luckyduck115

Casual Listener

685 Views

3 replies

0 likes

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Songs are deleded from my device

I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any songs at all anymore. My playlists were still there ...

Newbie

I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any s...

mzwagemakers

Roadie

632 Views

1 replies

0 likes

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Update account

Hi!My account seems to have lost most of the songs i had, it is like the one i had 2 years ago!! Anyone can help?Thanks!!Xx

Newbie

Hi! My account seems to have lost most of the songs i had, it is like the one i had 2 years ago!! Anyone can help? Thanks!! Xx

osornios

Spotify Star

506 Views

1 replies

0 likes

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  • 1 replies
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Downloaded songs don't appear in library

I paid to use this app and to listen to downloaded songs offline... Recently my library becomes empty. Sometimes they randomly come back but for the most part everything is gone.. Anyone else have this problem??? Pretty frustrating.

Newbie

I paid to use this app and to listen to downloaded songs offline... Recently my library becomes empty. Sometimes they randomly come back but for the most part everything is gone.. Anyone else have th...

osornios

Spotify Star

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Solved!! Bottom menu bar

Hi,When can we in Norway expect a bottom menu bar instead of hamburger bar on our iPhone`s. Best regardsDraagen

Visitor

Hi, When can we in Norway expect a bottom menu bar instead of hamburger bar on our iPhone`s.   Best regards Draagen

oscitare

Composer

4426 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes