Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43301 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108873 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
437609 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
301825 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
It just weird...
It just weird...
Regular
815 Views
3 replies
0 likes
I have had this problem for awhile where I select a song to play and nothing happens. It only occurs with a couple different tracks, most recently "Second Chance" by Shinedown. I have tried online, offline, in a playlist, from the album, etc. The tra...
I have had this problem for awhile where I select a song to play and nothing happens. It only occurs with a couple different tracks, most recently "Second Chance" by Shinedown. I have tried online, o...
Spotify Star
541 Views
1 replies
0 likes
I am using spotify premium on my iPhone SE but have had the same issue with my last iPhone 5. There are green arrows next to all of my saved playlists and songs. I've tried reinstalling the app, and I've tried manualling turning offline mode on in th...
I am using spotify premium on my iPhone SE but have had the same issue with my last iPhone 5. There are green arrows next to all of my saved playlists and songs. I've tried reinstalling the app, and ...
Newbie
871 Views
5 replies
0 likes
Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?
Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?
Spotify
535 Views
1 replies
0 likes
The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. does anyone know the reason for this?ThanksDom
The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. doe...
Spotify
437 Views
1 replies
0 likes
I can't login to mobile ios. I reset my password and uninstalled/ reinstalled spotify and restarted my phone. My subscription is good and working on my laptop...HELP
I can't login to mobile ios. I reset my password and uninstalled/ reinstalled spotify and restarted my phone. My subscription is good and working on my laptop...HELP
Spotify
528 Views
1 replies
0 likes
HiI were just in Italy on holliday, and one day my Spotify turned Italian!!! And I am from Norway and my language is Norwegian.I have deleted the app, logged out and back in. Turned my phone off... What to do???illalis
Hi I were just in Italy on holliday, and one day my Spotify turned Italian!!! And I am from Norway and my language is Norwegian. I have deleted the app, logged out and back in. Turned my phone off....
Spotify Star
651 Views
3 replies
0 likes
Yesterday I could lissen offline on my music but not today. Why? I have premium och a iphone.
Yesterday I could lissen offline on my music but not today. Why? I have premium och a iphone.
Community Legend
477 Views
1 replies
0 likes
So I downloaded a mp3 file and it shows up in my local files, so I put it in the playlist I wanted it in and made sure I had the offline sync ticked. The songs will play perfectly fine on my computer, but on my phone only three of the songs I downloa...
So I downloaded a mp3 file and it shows up in my local files, so I put it in the playlist I wanted it in and made sure I had the offline sync ticked. The songs will play perfectly fine on my computer...
374 Views
0 replies
0 likes
I've just upgraded to premium version of spotify but i realized that i can stream only in shuffle mode on my iphone 5s. Is it the only way for a mobile device? If so premium version is not so interesting for me. Thank you
I've just upgraded to premium version of spotify but i realized that i can stream only in shuffle mode on my iphone 5s. Is it the only way for a mobile device? If so premium version is not so interes...
Roadie
1213 Views
9 replies
0 likes
I have a mp3 file on my computer, and it will play when it is on a spotify playlist on my computer. When I make this playlist available offline, both on my computer and my phone, the song will not sync to my computer. I have both devices connected to...
I have a mp3 file on my computer, and it will play when it is on a spotify playlist on my computer. When I make this playlist available offline, both on my computer and my phone, the song will not sy...
Newbie
491 Views
1 replies
0 likes
Gostaria de me desvincular do facebook, mas não consegui cadastrar um novo e-mail na minha conta do Spotify. Como faço, não quero perder minhas pastas e minha conta premium!AttValeria Araújo
Gostaria de me desvincular do facebook, mas não consegui cadastrar um novo e-mail na minha conta do Spotify. Como faço, não quero perder minhas pastas e minha conta premium! Att Valeria Araújo
Spotify
513 Views
1 replies
0 likes
I started my free premium trial today and first I was having issues with connectivity. It said I was offline when I was connected to wifi. I deleted and then reinstalled the app (on my iPhone 6) and now every time I try logging in with Facebook it sa...
I started my free premium trial today and first I was having issues with connectivity. It said I was offline when I was connected to wifi. I deleted and then reinstalled the app (on my iPhone 6) and ...
Spotify
514 Views
1 replies
0 likes
I have a big problem with spotify. It doesn't want to changes to online mode. Songs are changing and i can't listen any of them. My internet connection is fine and im sure of this. Reinstal didn't help. I didn't have to problem like this before. Hope...
I have a big problem with spotify. It doesn't want to changes to online mode. Songs are changing and i can't listen any of them. My internet connection is fine and im sure o...
Roadie
453 Views
1 replies
0 likes
The subject is clear i con not download files after iphone recovery because of the limit how can I fix it?
The subject is clear i con not download files after iphone recovery because of the limit how can I fix it?
Spotify Star
503 Views
3 replies
0 likes
Why can't I use my debit card to pay for premium?
Why can't I use my debit card to pay for premium?
Spotify Star
414 Views
1 replies
0 likes
So i created my spotify in a country that has spotify but now i am moving to country where spotify is unavailable, can my account still work in the country that doesnt have spotify if i have a premium account?
So i created my spotify in a country that has spotify but now i am moving to country where spotify is unavailable, can my account still work in the country that doesnt have spotify if i have a premiu...
Roadie
517 Views
1 replies
0 likes
Hey i Got a new iPhone and downloaded Spotify. I Got Spotify premium om the old phone. Though that i just could Down load and all ny playlist World ve there. But i only have Spotify free now. I have logged out and logged in With ny password and user ...
Hey i Got a new iPhone and downloaded Spotify. I Got Spotify premium om the old phone. Though that i just could Down load and all ny playlist World ve there. But i only have Spotify free now. I have ...
Gig Goer
687 Views
1 replies
0 likes
So this is very specific, but I've noticed that the cover art for the single version of Through the Wire by Kanye West loads correctly in the thumbnail on his artist page, but doesn't load when playing the song, or on the song's page, or in your pers...
So this is very specific, but I've noticed that the cover art for the single version of Through the Wire by Kanye West loads correctly in the thumbnail on his artist page, but doesn't load when playi...
Newbie
816 Views
2 replies
0 likes
i am a spotify premium user and have been for over a year now. i saw one of my friends with the behind the lyrics option one day and i had never seen it before, i went through some of my songs and none of them had this option so i searched the song t...
i am a spotify premium user and have been for over a year now. i saw one of my friends with the behind the lyrics option one day and i had never seen it before, i went through some of my songs and no...
Roadie
511 Views
1 replies
0 likes
