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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36634 Views

40 replies

10 likes

  • 36634 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101927 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1275 Views

0 replies

0 likes

iOS
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  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298738 Views

61 replies

16 likes

  • 298738 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125616 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Freezes when logging in from Facebook

I started my free premium trial today and first I was having issues with connectivity. It said I was offline when I was connected to wifi. I deleted and then reinstalled the app (on my iPhone 6) and now every time I try logging in with Facebook it sa...

Newbie

I started my free premium trial today and first I was having issues with connectivity. It said I was offline when I was connected to wifi. I deleted and then reinstalled the app (on my iPhone 6) and ...

Alejandar

Spotify

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Problem with a online mode

I have a big problem with spotify. It doesn't want to changes to online mode. Songs are changing and i can't listen any of them. My internet connection is fine and im sure of this. Reinstal didn't help. I didn't have to problem like this before. Hope...

Newbie

      I have a big problem with spotify. It doesn't want to changes to online mode. Songs are changing and i can't listen any of them. My internet connection is fine and im sure o...

greggyf

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

After Iphone recovery can not download files

The subject is clear i con not download files after iphone recovery because of the limit how can I fix it?

Casual Listener

The subject is clear i con not download files after iphone recovery because of the limit how can I fix it?

osornios

Spotify Star

492 Views

3 replies

0 likes

  • 492 Views
  • 3 replies
  • 0 likes

Debit

Why can't I use my debit card to pay for premium?

Newbie

Why can't I use my debit card to pay for premium?

osornios

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

created my spotify in Hungary but now moving to a country that doesn't have spotify what do i do?

So i created my spotify in a country that has spotify but now i am moving to country where spotify is unavailable, can my account still work in the country that doesnt have spotify if i have a premium account?

Newbie

So i created my spotify in a country that has spotify but now i am moving to country where spotify is unavailable, can my account still work in the country that doesnt have spotify if i have a premiu...

greggyf

Roadie

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

New iPhone

Hey i Got a new iPhone and downloaded Spotify. I Got Spotify premium om the old phone. Though that i just could Down load and all ny playlist World ve there. But i only have Spotify free now. I have logged out and logged in With ny password and user ...

Newbie

Hey i Got a new iPhone and downloaded Spotify. I Got Spotify premium om the old phone. Though that i just could Down load and all ny playlist World ve there. But i only have Spotify free now. I have ...

blerch

Gig Goer

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Cover art not appearing for Through the Wire-Kanye West

So this is very specific, but I've noticed that the cover art for the single version of Through the Wire by Kanye West loads correctly in the thumbnail on his artist page, but doesn't load when playing the song, or on the song's page, or in your pers...

Newbie

So this is very specific, but I've noticed that the cover art for the single version of Through the Wire by Kanye West loads correctly in the thumbnail on his artist page, but doesn't load when playi...

HanYoloing

Newbie

806 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Behind the Lyrics

i am a spotify premium user and have been for over a year now. i saw one of my friends with the behind the lyrics option one day and i had never seen it before, i went through some of my songs and none of them had this option so i searched the song t...

Newbie

i am a spotify premium user and have been for over a year now. i saw one of my friends with the behind the lyrics option one day and i had never seen it before, i went through some of my songs and no...

greggyf

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

App won't let me get premium

How do I get premium with iTunes as it's not showing the option on the app

Newbie

How do I get premium with iTunes as it's not showing the option on the app

Hubo

Community Legend

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

Podcasts missing on iPod Touch

I am running Spotify (5.7.0.1055) on my iPod Touch (Late 2013, iOS 9.3.2) and can’t see any Podcast. I have tried to clean install Spotify already. On my Android device the podcasts are availabe. Is this a known issue or aren’t podcasts supported on ...

Newbie

I am running Spotify (5.7.0.1055) on my iPod Touch (Late 2013, iOS 9.3.2) and can’t see any Podcast. I have tried to clean install Spotify already. On my Android device the podcasts are availabe...

djstini

Casual Listener

1349 Views

2 replies

1 likes

  • 1349 Views
  • 2 replies
  • 1 likes

Delete my account

Hey , I just want to delete my account .. is that possible ?

Newbie

Hey , I just want to delete my account .. is that possible ?

Hubo

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Difference between IOS and Android

Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read)I found Spotify on my Sony Xperia E4 Dual got slightly more features than on iPad mini 2,which is not fair. I found Spotify on my Sony Xperia E4 Dual got slightly more f...

Regular

I found Spotify on my Sony Xperia E4 Dual got slightly more features than on iPad mini 2,which is not fair.

Brendan_Wang

Regular

4371 Views

4 replies

0 likes

  • 4371 Views
  • 4 replies
  • 0 likes

Music only downloading by wi -fi? / Músicas baixam apenas por wi-fi?

Hello. The application is not downloading the music mode " mobile data use." Marker "off -line listening " the application states that awaits wi -fi signal and does not download the songs , the mobile data usage . Furthermore , some of which were dow...

Visitor

Hello. The application is not downloading the music mode " mobile data use." Marker "off -line listening " the application states that awaits wi -fi signal and does not download the songs , the mobil...

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

Traveling abroad

If I create a playlist with premium can I access it while overseas in the philippines

Newbie

If I create a playlist with premium can I access it while overseas in the philippines

juanpablofraveg

Newbie

589 Views

2 replies

0 likes

  • 589 Views
  • 2 replies
  • 0 likes

No premium

I paid for premium through my apple account but i havent recieved it yet and i am very upset

Casual Listener

I paid for premium through my apple account but i havent recieved it yet and i am very upset

Speedrac17

Casual Listener

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline playlist not available

I dont get Spotify Offline. I have repeatily experinced playlist set to Saved and Available Offline. But as soon as I am in the air certain list arent accesible. Check out the screen shots I took.In the plain the playlist I'd set to offline the day b...

Music Fan

I dont get Spotify Offline. I have repeatily experinced playlist set to Saved and Available Offline. But as soon as I am in the air certain list arent accesible. Check out the screen shots I took. I...

jayrocket75

Music Fan

776 Views

4 replies

0 likes

  • 776 Views
  • 4 replies
  • 0 likes

Superuser Contribution Your Music is not able to go offline...

Your Music (Dutch: Nummers) is not able to go offline... If I turn on 'Offline beschikbaar', the download won't start. The only thing I can do is look for a playlist and turn it offline. I'm on iOS 9.3.3, latest Spotify version downloaded. Thanks for...

Casual Listener

Your Music (Dutch: Nummers) is not able to go offline... If I turn on 'Offline beschikbaar', the download won't start. The only thing I can do is look for a playlist and turn it offline.   I'm...

meahtenoha

Spotify

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't go Online

My Spotify app won't go online even through it is offline. It won't let me look up something if I'm online saying I need to connect online when I am.

Casual Listener

My Spotify app won't go online even through it is offline. It won't let me look up something if I'm online saying I need to connect online when I am.

meahtenoha

Spotify

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Your Daily Mix playlist

My girlfriend has it on her account that I pay for. I do not. Why? In fact she has two? I'm not happy.

Newbie

My girlfriend has it on her account that I pay for. I do not. Why? In fact she has two? I'm not happy.

Hubo

Community Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Acconunt Spotify Problem

I have an account in the premium Spotify, but the application is appearing to have a free account, and it is preventing me from hearing my offline music, already I checked the site and my account is regular premium, do not understand why the applicat...

Newbie

I have an account in the premium Spotify, but the application is appearing to have a free account, and it is preventing me from hearing my offline music, already I checked the site and my account is ...

user-removed

Not applicable

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes