Touch screen issue with certain albums

[mwhatmough]

So I have an issue when playing certain albums on both mine & my partners 5c's, when you select a song in an album it plays the song two or three above, select onother album its fine go back to thins one its the same....... deleted the app, re-install still the same on both phones, its fine on the mac under the same account, when compaired to my bro's iphone same album same song hes is fine......... the other touch screen options like search are fine its just the songs.

Any Ideas

[MaryS]

Hey,

This doesn't sound cool.

Just to clarify, is this is happening when streaming or offline? Also, how much free storage space do you have on your device?

Thanks!

[mwhatmough]

Streaming, I have about 20gb free....

Regards

[MaryS]

Hi mwhatmough,

Thanks for coming back with the info.

Can you set your albums/playlist to be available in offline mode? Can you then switch the app to offline mode and play some songs afterwards?

Are you experiencing the same behavior when offline?

We'll look out for your reply!