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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232306 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113823 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2253 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303802 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129578 Views

19 replies

38 likes

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Songs are playing but no sound is coming out.

I'm an instuctor at a fitness studio and I use Spotify Premium to create & play playlists for my classes. Over the last 2 weeks I've had a repeat issue where the song appears to be playing (seconds ticking by, etc) but no sound is coming out. This ty...

Regular

I'm an instuctor at a fitness studio and I use Spotify Premium to create & play playlists for my classes.  Over the last 2 weeks I've had a repeat issue where the song appears to be playing ...

meganelise634

Regular

1110 Views

6 replies

0 likes

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I changed my iphone for a new one and all my songs are gone

I didnt have playlists just songs i downloaded in the option "songs" o "canciones". Im using same account and they are all gone. Cant recover them cause it says i havent deleted the playlist but i didnt have song there. I ve the free account. WHAT CA...

Newbie

I didnt have playlists just songs i downloaded in the option "songs" o "canciones". Im using same account and they are all gone. Cant recover them cause it says i havent deleted the playlist but i di...

362 Views

0 replies

0 likes

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iPod syncing

so i have a really old version of spotify that i cant update and i have a newer version on my computer and it tells me to sync it and i don't know how? help????

Newbie

so i have a really old version of spotify that i cant update and i have a newer version on my computer and it tells me to sync it and i don't know how? help????

oscitare

Composer

561 Views

1 replies

0 likes

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  • 1 replies
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Can't log in through iPhone but can on laptop

I can log onto my premium account on my mac but not on my iPhone. When I try it reloads the log in with facebook page again and again. I recently updated my facebook password and this issue started. Haven't yet found a solution on here. Any ideas? Th...

Visitor

I can log onto my premium account on my mac but not on my iPhone. When I try it reloads the log in with facebook page again and again. I recently updated my facebook password and this issue started. ...

RemiNL83

Newbie

508 Views

2 replies

0 likes

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Moving music from an old Ipod to spotify

Hey y'all I am trying to move all the music from the old Ipod to a spotify playlist which i can then listen to on my new Iphone. So far its working fine but I've hit a hitch. I moved all the music from my old ipod onto a folder on my computer which w...

Newbie

Hey y'all   I am trying to move all the music from the old Ipod to a spotify playlist which i can then listen to on my new Iphone. So far its working fine but I've hit a hitch.   I...

8018 Views

0 replies

1 likes

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Facebook application decreses Spotify volume on iPhone 6

After I got the new iPhone 6 the Facebook app decreses Spotifys volume, It happens when I use the Facebook app and when it lays in the background. I have to kill the app, and the sound goes up again. This is very annoying, does anyone have a solution...

Newbie

After I got the new iPhone 6 the Facebook app decreses Spotifys volume, It happens when I use the Facebook app and when it lays in the background. I have to kill the app, and the sound goes up again....

dekoedoemoe

Newbie

4577 Views

9 replies

2 likes

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Superuser Contribution Spotify ist offline

Hallo Ich habe seit einigen Wochen spotify für meine Familie abonniert. Mein Mann hat ein iPhone 5, ich ein iPhone 5s, die beiden Kinder ein iPhone 6. Wir nutzen spotify vorwiegend zu Hause im WLAN. Auf dem iPhone meines Mannes und auf meinem iPhone ...

Casual Listener

Hallo  Ich habe seit einigen Wochen spotify für meine Familie abonniert. Mein Mann hat ein iPhone 5, ich ein iPhone 5s, die beiden Kinder ein iPhone 6. Wir nutzen spotify vorwiegend zu Hause im...

ndneidind

Casual Listener

714 Views

2 replies

0 likes

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Solved!! Local files from my computer doesn't appear on my iphone

Hi everone,I have an Iphone SE and a Windows computer, and both have the spotify app installed and updated. I have added some musics to my local files (on the computer), but those musics doesn't appear on my device local files. Please, can some one h...

Newbie

Hi everone, I have an Iphone SE and a Windows computer, and both have the spotify app installed and updated. I have added some musics to my local files (on the computer), but those musics doesn't ap...

doors54

Newbie

740 Views

2 replies

0 likes

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Add support for Google ChromeCast

Spoiler (Highlight to read)So my problem is that i have paid for spotify premium from my iphone and i am still stuck on my free feature. I was wondering if anyone else has experienced this problem, not only that now the payment option wont even appea...

Casual Listener

  So my problem is that i have paid for spotify premium from my iphone and i am still stuck on my free feature. I was wondering if anyone else has experienced this problem, not only that ...

daniellarosa

Casual Listener

639 Views

2 replies

0 likes

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[IPOD 5] I can't play my songs well offline when I have Premium!

I have premium account and I can't access my songs well offline! I can open playlist and play those songs but not my songs! It worked yesterday and every other day, it has done this in the past but all I had to do was restart my IPod. YES I HAVE ALL ...

Casual Listener

I have premium account and I can't access my songs well offline! I can open playlist and play those songs but not my songs! It worked yesterday and every other day, it has done this in the past but a...

417 Views

0 replies

0 likes

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PAGUE POR ITUNES Y MI CUENTA SIGUE EN MODO GRATIS

POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR

Newbie

POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR

osornios

Spotify Star

554 Views

1 replies

0 likes

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Can play the new ablum on laptop but when i using the iphone it say the song is unavailable

Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?

Newbie

Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?

osornios

Spotify Star

689 Views

1 replies

0 likes

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  • 1 replies
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I can't open the app (on ipad)

Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't delete the app and download again because this iPad is ...

Newbie

Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't dele...

521 Views

0 replies

0 likes

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Superuser Contribution Spotify won't download on iphone

Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew. I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have not been able to get it back. Maddening. Plus I've been ...

Casual Listener

Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew.  I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have...

kingabigail

Casual Listener

1200 Views

2 replies

0 likes

Spotify will not download
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Saving music from Shazam to a shared playlist in Spotify

When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shazam?

Casual Listener

When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shaza...

672 Views

0 replies

0 likes

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Same itunes playlists on computer and iphone - spotify plays computer local file but not iphone loca

I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spotify tracks and my own music tracks on the mac. The same...

Newbie

I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spo...

Leonsmad

Newbie

487 Views

1 replies

0 likes

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Superuser Contribution Help

Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline I pay for it, what can i do?!

Newbie

Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline 😳 I pay for it, what can i do?!

pinen83

Music Fan

606 Views

2 replies

1 likes

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Songs randomly replaying??

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. I haven't got replay on and I want it to stop becau...

Newbie

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. ...

Curtnos

Newbie

1521 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes