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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241969 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124807 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2971 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307672 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131965 Views

19 replies

38 likes

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How to purchase Premium as In App with AppStore credit?

Hello all I want to move from Apple Music to Spotify and have some credits left on the apple AppStore. Want to spend them on Spotify premium but currently can't. So as Long as there are no inapp purchase for premium I will have to stay with Apple Mus...

Visitor

Hello all   I want to move from Apple Music to Spotify and have some credits left on the apple AppStore. Want to spend them on Spotify premium but currently can't. So as Long as there are no i...

Maxim

Spotify Star

443 Views

1 replies

0 likes

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Disappearing Playlist

I am on Spotify premium. Just yesterday my account was working fine. I opened spotify today to find all my playlists had disappeared. And when i try to play a song, they stop playing midway. I've read some posts suggesting that it could possibly be b...

Newbie

I am on Spotify premium. Just yesterday my account was working fine. I opened spotify today to find all my playlists had disappeared. And when i try to play a song, they stop playing midway. I've rea...

448 Views

0 replies

0 likes

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remove offline music I Phone

does anyone now how I can remove offline music from my I Phone? My memory is getting full...

Casual Listener

does anyone now how I can remove offline music from my I Phone? My memory is getting full...

eefkevonk

Casual Listener

822 Views

4 replies

0 likes

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[iOS][Social] Some messaging issues on both PC and iOS

I realize that these have probably already been requested at some point, but they are really pretty big issues that should be corrected. PC: When contributing to an ongoing message conversation / music sharing within Spotify that I have with a follow...

Regular

I realize that these have probably already been requested at some point, but they are really pretty big issues that should be corrected.   PC: When contributing to an ongoing message conversat...

605 Views

0 replies

0 likes

iOS
Social
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Unsubscribed but still charged

Hi, i unsubscribed from my iphone via my appleID, spotify does not appear there anymore but i still get charged the price of the upgrade from Free to Premium. I want my money back, can someone help? Yves-dk

Newbie

Hi, i unsubscribed from my iphone via my appleID, spotify does not appear there anymore but i still get charged the price of the upgrade from Free to Premium. I want my money back, can someone help? ...

kbrooksc

Community Legend

413 Views

1 replies

0 likes

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  • 1 replies
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Login

Hello everyone, 2 months ago I was in Colombia and I had trouble logging get in, but I followed the instructions, and edited my profile and I was able to login again. But then I came back from my trip, and I had the same problem, I repeated the instr...

Newbie

Hello everyone,    2 months ago I was in Colombia and I had trouble logging get in, but I followed the instructions, and edited my profile and I was able to login again. But then I came b...

316 Views

0 replies

0 likes

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Trouble with premium account

I have a premium account and I payed for the month of august. When I log in, it says that I didn't pay and it only give me the option to go back to the regular account.

Casual Listener

I have a premium account and I payed for the month of august. When I log in, it says that I didn't pay and it only give me the option to go back to the regular account.

kbrooksc

Community Legend

558 Views

3 replies

0 likes

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Spotify stuck on Splash screen on IPad

a new Spotify opens to login screen, I have logged in with Facebook, app opens to main screen for a period of time but is unresponsive, eventually crashes to splash screen.(logo) Close app reopen sits on splash screen and nothing else. Reinstall same...

Newbie

a new Spotify opens to login screen, I have logged in with Facebook, app opens to main screen for a period of time but is unresponsive, eventually crashes to splash screen.(logo) Close app reopen sit...

608 Views

0 replies

0 likes

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Trouble connecting iPhone 6plus to my car

When I plug in my iPhone to my vehicle using my sub port the audio screen says "no song". Others have plugged in their iPhones and Spotify works great. Is there a setting that has to be adjusted to make Spotify work?

Casual Listener

When I plug in my iPhone to my vehicle using my sub port the audio screen says "no song". Others have plugged in their iPhones and Spotify works great. Is there a setting that has to be adjusted to m...

358 Views

0 replies

0 likes

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Can't log in anymore

Hey everyone!I just got a new iPhone today and I'm not able to log in on the app anymore. (account is connected to facebook)I already uninstalled the app an installed it again. But still everytime I try to log in it says that I already authorized Spo...

Newbie

Hey everyone! I just got a new iPhone today and I'm not able to log in on the app anymore. (account is connected to facebook) I already uninstalled the app an installed it again. But still everytim...

gustuser11

Newbie

655 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify iOS App for iPhone 4 - So slow!

Hi.. Since I've installed the latest update for my iPhone 4 my experience with Spotify has been terrible. The app is so laggy everywhere, pretty much unusable and frustrating. I'm a recent premium user. I'm happy with the service itself on my Mac for...

Regular

Hi.. Since I've installed the latest update for my iPhone 4 my experience with Spotify has been terrible. The app is so laggy everywhere, pretty much unusable and frustrating. I'm a recent premium us...

mathuijs

Newbie

13069 Views

15 replies

11 likes

4
iOS
iphone
iphone4
laggy
slow
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  • 15 replies
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Missing playlists

Hi! Lately my Spotify account on my iPhone isn't working as it should. The songs won't start when I press play, and all my playlists have suddenly disappeared. Spotify works just as normal on my laptop and iPad, so it's only on my iPhone it is behavi...

Newbie

Hi!   Lately my Spotify account on my iPhone isn't working as it should. The songs won't start when I press play, and all my playlists have suddenly disappeared. Spotify works just as normal o...

438 Views

0 replies

0 likes

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Other listening devices other than iPod

Hi all I love my music but I am running out of room on my iPhone so I am looking to purchase another music player. Do any of you know if there is another type of non iPod device that works with Spotify? I already have an iPod which I want to keep sep...

Newbie

Hi all   I love my music but I am running out of room on my iPhone so I am looking to purchase another music player.  Do any of you know if there is another type of non iPod device t...

gemgem06

Casual Listener

497 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Is Spotify bugged on iPhone?

Recently tryout Spotify on my PC,and I feel great with using it.So I download to my iPhone, but it doesn't work.No matter what I try or relogin, it shows a dialogue says "You find a premium feature bla bla bla".NONE of these artists,songs or radio wo...

Visitor

Recently tryout Spotify on my PC,and I feel great with using it. So I download to my iPhone, but it doesn't work. No matter what I try or relogin, it shows a dialogue says "You find a premium featu...

user-removed

Not applicable

762 Views

3 replies

0 likes

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  • 3 replies
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Won't play at all on iPhone free account

When I choose an album or playlist and press Shuffle Play, no audio plays.The artist & title appears at the bottom (above menu bar) but no audio comes.I have deleted and reinstalled Spotify, and updated iOS.Account: freeiOS: 9.3.5Spotify: 3.0.0.256

Newbie

When I choose an album or playlist and press Shuffle Play, no audio plays. The artist & title appears at the bottom (above menu bar) but no audio comes. I have deleted and reinstalled Spotify, ...

293 Views

0 replies

0 likes

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Is there a way to see what playlists are download while using Carplay

Just after a way to see if there is a setting, or something im missing, to show what playlists are downloaded while using apple carplay?

Regular

Just after a way to see if there is a setting, or something im missing, to show what playlists are downloaded while using apple carplay?

Tacocatracecar

Regular

488 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify does not find chromecast

Today I bought the Chromecast 2 in the presumption that I could cast my Spotify music to my TV. The thing is that the Spotify app on my iPhone 6 and my iPad Mini 4 just cant find/see the chromecast device. I did everything I could find online to conf...

Casual Listener

Today I bought the Chromecast 2 in the presumption that I could cast my Spotify music to my TV. The thing is that the Spotify app on my iPhone 6 and my iPad Mini 4 just cant find/see the chromecast d...

martijnvanham

Casual Listener

1324 Views

2 replies

0 likes

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Solved!! Shuffle Play Button still present when Premium ?

Hi folks, I'm very new on Spotify so sorry if it's a stupid question... I was using Spotify Free on my iPhone, I had then a huge button on almost every screen "Shuffle Play".I just upgraded Premium (family) and The huge Shuffle button is still there....

Casual Listener

Hi folks,   I'm very new on Spotify so sorry if it's a stupid question...   I was using Spotify Free on my iPhone, I had then a huge button on almost every screen "Shuffle Play". I jus...

BrunoSbille

Casual Listener

2864 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Waiting to download

I have an iPhone 6 with the most current version of iOS and an up to date version of Spotify. I can easily download individual songs or albums, but a Playlist I created keeps saying "Waiting to Download." I have to go through every song in the Playli...

Casual Listener

I have an iPhone 6 with the most current version of iOS and an up to date version of Spotify. I can easily download individual songs or albums, but a Playlist I created keeps saying "Waiting to Downl...

402 Views

0 replies

0 likes

  • 402 Views
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  • 0 likes