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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36484 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101745 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1271 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298587 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125581 Views

19 replies

38 likes

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Superuser Contribution wrong facebook account on iphone

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old account. I just purchased premium and would like to ...

Newbie

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old a...

Alejandar

Spotify

622 Views

1 replies

0 likes

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Need help transferring playlist

My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist

Newbie

My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist

osornios

Spotify Star

432 Views

1 replies

0 likes

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Superuser Contribution Downloading

I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actually let you **bleep**ing contact them

Newbie

I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actuall...

Alejandar

Spotify

453 Views

1 replies

0 likes

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Superuser Contribution Upgraded to premium and Paid But still says im free on my iPhone but not on my iTunes?

My Premium Renewed itself as usualy, but this time instead of going to my usualy account it hasnt done anything at all and my account is still saying "FREE" on my iPhone, where as on my iTunes it says im on Premium and have been charged and will next...

Newbie

My Premium Renewed itself as usualy, but this time instead of going to my usualy account it hasnt done anything at all and my account is still saying "FREE" on my iPhone, where as on my iTunes it say...

Alejandar

Spotify

532 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlists

My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip them and then it uses up all of my skips. It's annoyin...

Visitor

My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip the...

Alejandar

Spotify

621 Views

1 replies

0 likes

Random unsaved songs playing
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Superuser Contribution HELP! Premium Customer: My saved songs now don't pop up when I'm offline

I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super annoying.. Help me please

Newbie

I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super ann...

Alejandar

Spotify

436 Views

1 replies

0 likes

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  • 1 replies
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spotify connect problem

Hi! I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album is finished i am not even able to play next one without usi...

Newbie

Hi!   I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album...

502 Views

0 replies

0 likes

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College Account Upgrade

How can I upgrade to a college account when I already have premium?

Newbie

How can I upgrade to a college account when I already have premium?

timmieschaap

Composer

506 Views

1 replies

0 likes

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How do I download music for offline play on an iPhone?

Using app version 5.7.0.1055I have read the offline music tutorial which speaks of a "Make Available Offline" slider that if used will show download progress and an icon when songs are downloaded locally. Maybe I'm blind but I can't find that anywher...

Newbie

Using app version 5.7.0.1055 I have read the offline music tutorial which speaks of a "Make Available Offline" slider that if used will show download progress and an icon when songs are downloaded...

peakplaylists

Roadie

996 Views

1 replies

0 likes

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Please improve album art presentation (4x tiles for local files)

Hi,A lot of my local files are just albums or mixtapes. But in the album art cover, it shows as 4x tiles of the same album cover rather than just one. Would really appreciate having a bit more control / smartness about how album art is treated. On th...

Casual Listener

Hi, A lot of my local files are just albums or mixtapes. But in the album art cover, it shows as 4x tiles of the same album cover rather than just one. Would really appreciate having a bit more cont...

1029 Views

0 replies

0 likes

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Solved!! Spotify for iOs 4 no longer in the app store

I had to format my old ipod touch 2g, where I had spotify installed on it. However, now I understand the new version requires ios5, which the ipod touch 2g can't run. I've visited the site and there's a link to a legacy version for iOs4, however when...

Newbie

I had to format my old ipod touch 2g, where I had spotify installed on it. However, now I understand the new version requires ios5, which the ipod touch 2g can't run. I've visited the site and there'...

user-removed

Not applicable

39677 Views

123 replies

2 likes

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  • 123 replies
  • 2 likes

My iphone no longer shows available offline? Instead it's now showing download instead.

I turned my iphone on this morning and the app would have appear to have change from available offline to download. I have a spotify family account and am the holder. My phone has 45GB storage left so i have no idea really why this has happened? I ha...

Newbie

I turned my iphone on this morning and the app would have appear to have change from available offline to download. I have a spotify family account and am the holder. My phone has 45GB storage left s...

533 Views

0 replies

0 likes

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Spotify stopped working on Denon Heos 7 from MacBook Air, Apple Air 2 and iPhone at the same time

Hi there I have Heos 7 since last year and it was working just fine. Yesterday Spotify stopped working at the same time from all my Apple devices Ipad Air 2 - iOS 9.3.4Iphone - iOS 9.3.4MacBook Air - OS X 10.11.6 (15G31) Any update? Patch? Thanks a l...

Casual Listener

Hi there   I have Heos 7 since last year and it was working just fine.   Yesterday Spotify stopped working at the same time from all my Apple devices    Ipad Air 2 - iOS 9.3...

658 Views

0 replies

0 likes

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HEOS /SPOTIFY CONNECT/ IOS Issue

I recently installed a HEOS3 speaker which I control via SPOTIFY CONNECT on an IPAD2. This works fine but when I try to play music back on the IPAD there are problems. I switched back to the local IPAD device but it won't play, consistently anyway, t...

Newbie

I recently installed a HEOS3 speaker which I control via SPOTIFY CONNECT on an IPAD2.   This works fine but when I try to play music back on the IPAD there are problems. I switched back to t...

Camilo76

Casual Listener

2302 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Solved!! I can no longer sync local files

I used to be able to sync local files, can't do that any longer. I connected my iPhone to the same wifi network as my computer. I put the local files in a playlist, toggled the switch to make the song available offline on the iPhone and computer. I d...

Roadie

I used to be able to sync local files, can't do that any longer.  I connected my iPhone to the same wifi network as my computer.  I put the local files in a playlist, toggled the switch to ...

DanielGD5

Regular

1409 Views

6 replies

0 likes

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local songs not syncing

my phone is on the same wifi as my computer, but when i offline sync on my phone, local songs will not sync. this has not been a problem in the past but is now. i see that it is waiting to download, and it has been waiting for 2 hours to download. My...

Newbie

my phone is on the same wifi as my computer, but when i offline sync on my phone, local songs will not sync. this has not been a problem in the past but is now. i see that it is waiting to download, ...

466 Views

0 replies

0 likes

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Stuttering, skipping playback when streaming

I keep experiencing stuttered playback when trying to stream music on Spotify Premium. It will work fine for 5-10 songs, and then it will start skipping (playing the same one second of audio over and over) like a badly scratched record. The only way ...

Newbie

I keep experiencing stuttered playback when trying to stream music on Spotify Premium. It will work fine for 5-10 songs, and then it will start skipping (playing the same one second of audio over and...

550 Views

0 replies

0 likes

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Solved!! OFF LINE ACCESS

I am really dissapointed in this off line acces that spotify has i was recently up at my cottage and i had downloaded hundreds of songs to my phone and when i went out on the boat i was not able to access the songs i don't have data on my phone so im...

Newbie

I am really dissapointed in this off line acces that spotify has i was recently up at my cottage and i had downloaded hundreds of songs to my phone and when i went out on the boat i was not able to a...

Bearfootrecords

Community Legend

910 Views

2 replies

0 likes

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Solved!! Spotify abroad

Hi, I'm about to travel abroad for a year. Many of the countries I will be in do not have Spotify yet. I have a Spotify premium membership and will mostly be listening to Spotify offline. I know that you must go "Online" once every 30 days to verify ...

Newbie

Hi, I'm about to travel abroad for a year. Many of the countries I will be in do not have Spotify yet. I have a Spotify premium membership and will mostly be listening to Spotify offline.   ...

ECT1

Newbie

3287 Views

5 replies

0 likes

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priority to spotify vs apple music connecting to my audio car system and ...

Hello,I am testing both apple music and spotify premium on my range rover sport my2016With meridian 825 W system and find spotify sound quality better..Anyway I am getting "crazy" because when I browse music I find what I have in apple music only,So ...

Casual Listener

Hello, I am testing both apple music and spotify premium on my range rover sport my2016 With meridian 825 W system and find spotify sound quality better.. Anyway I am getting "crazy" because when ...

1658 Views

0 replies

0 likes

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