Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43263 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108761 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437520 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301787 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline I pay for it, what can i do?!
Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline 😳 I pay for it, what can i do?!
Music Fan
596 Views
2 replies
1 likes
So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. I haven't got replay on and I want it to stop becau...
So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. ...
Newbie
1507 Views
4 replies
1 likes
Why were the party lists removed and why were the fit the moods slide bar removed. Is is a documented feature and had a good selection of moods.https://support.spotify.com/us/using_spotify/search_play/party/ Better question, why remove a working feat...
Why were the party lists removed and why were the fit the moods slide bar removed. Is is a documented feature and had a good selection of moods. https://support.spotify.com/us/using_spotify...
Regular
655 Views
2 replies
0 likes
Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium y solo me dice que la cuenta está en gratis. Busqué...
Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium ...
Spotify
1144 Views
1 replies
0 likes
Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous ones are visible, but when I select a song it won'...
Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous...
Spotify
466 Views
1 replies
0 likes
Hey all, Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to the app like it is about to log in and just wont. Same deal with ...
Hey all, Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to...
Spotify
436 Views
1 replies
0 likes
A few months ago we were able to rearrange our playlists. I am now unable to do that. I can't figure out how to do it anymore. Is this unavailable now?
A few months ago we were able to rearrange our playlists. I am now unable to do that. I can't figure out how to do it anymore. Is this unavailable now?
Spotify
413 Views
1 replies
0 likes
I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there and then selected reactivate Spotify. I've tried l...
I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there...
Spotify
384 Views
1 replies
0 likes
Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...
Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...
Spotify
582 Views
1 replies
0 likes
Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...
Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...
Spotify
2508 Views
1 replies
0 likes
Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.
Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.
Spotify
479 Views
1 replies
0 likes
I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old account. I just purchased premium and would like to ...
I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old a...
Spotify
639 Views
1 replies
0 likes
My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist
My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist
Spotify Star
446 Views
1 replies
0 likes
I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actually let you **bleep**ing contact them
I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actuall...
Spotify
469 Views
1 replies
0 likes
My Premium Renewed itself as usualy, but this time instead of going to my usualy account it hasnt done anything at all and my account is still saying "FREE" on my iPhone, where as on my iTunes it says im on Premium and have been charged and will next...
My Premium Renewed itself as usualy, but this time instead of going to my usualy account it hasnt done anything at all and my account is still saying "FREE" on my iPhone, where as on my iTunes it say...
Spotify
546 Views
1 replies
0 likes
My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip them and then it uses up all of my skips. It's annoyin...
My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip the...
Spotify
630 Views
1 replies
0 likes
I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super annoying.. Help me please
I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super ann...
Spotify
451 Views
1 replies
0 likes
Hi! I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album is finished i am not even able to play next one without usi...
Hi! I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album...
510 Views
0 replies
0 likes
How can I upgrade to a college account when I already have premium?
How can I upgrade to a college account when I already have premium?
Composer
512 Views
1 replies
0 likes
