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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241966 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124803 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2971 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307672 Views

62 replies

16 likes

  • 307672 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131964 Views

19 replies

38 likes

  • 131964 Views
  • 19 replies
  • 38 likes

App Reloads after short amount of time

Sorry if there's another thread...Have been noticing this for the past month or so...tried getting help via Twitter...but it is usually the same old advice (uninstall/reinstall)Hoping to get more info here... The app keeps reloading randomly after I ...

Regular

Sorry if there's another thread... Have been noticing this for the past month or so...tried getting help via Twitter...but it is usually the same old advice (uninstall/reinstall) Hoping to get more...

daveraleigh

Regular

653 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Removing artists from "My Library"

I am unable to remove artists from "My Library". These artists are not "saved" and I am not following them... I have been able to remove the artist by deleting every individual song listed under the artist, however this is far too much work... Please...

Newbie

I am unable to remove artists from "My Library". These artists are not "saved" and I am not following them... I have been able to remove the artist by deleting every individual song listed under the ...

339 Views

0 replies

0 likes

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  • 0 replies
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Help connecting to Facebook or with friends in general

Hi! I've had Spotify for a while now, but haven't ventured into all of the features. I have tried to connect to Facebook before and didn't have luck, but didn't see a reason to have it. I'm now having trouble accessing music that a friend has sent to...

Newbie

Hi! I've had Spotify for a while now, but haven't ventured into all of the features. I have tried to connect to Facebook before and didn't have luck, but didn't see a reason to have it. I'm now havin...

282 Views

0 replies

0 likes

  • 282 Views
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Profile Name (help)

How can i change my profile name (my account is not premium) please help

Newbie

How can i change my profile name (my account is not premium) please help

ItsJamesJ

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Spotify iOS App doesn't work properly

So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every time I go back into Spotify the app will be frozen...

Casual Listener

So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every...

osornios

Spotify Star

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics

Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.

Newbie

Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.

aidaenamorado

Newbie

936 Views

3 replies

1 likes

  • 936 Views
  • 3 replies
  • 1 likes

Lyrics

I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotify playlist. All I want to do is: Listen to a Spotif...

Newbie

I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotif...

Athenry

Newbie

853 Views

1 replies

0 likes

lyrics
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Friend activity isn't showing on iPhone

For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to look for someone's spotify account? other than them having to l...

Casual Listener

For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem?   btw what is the best way to loo...

thagoverment

Casual Listener

512 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Stops playing after few seconds

When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Steps to reproduce the issue:Open the app (close it before if you had it...

Newbie

  When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again.   Step...

773 Views

0 replies

0 likes

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Cannot upgrade To the premium version

After I paid trough iTunes Store the 12.99€, and after the iTunes Store show me the bill, my Spotify doesn't pass to the premium version, already deleted the app and downloaded again, tired everything, so since I spent those money and I can't use Spo...

Casual Listener

After I paid trough iTunes Store the 12.99€, and after the iTunes Store show me the bill, my Spotify doesn't pass to the premium version, already deleted the app and downloaded again, tired everythin...

MatteoBellora

Casual Listener

648 Views

4 replies

0 likes

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  • 4 replies
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I can't login on ipad via facebook

I installed spotify on ipad, but when i try to login with facebook, i type the facebook user and password, and the screen stays white (see atached picture), and thats it. I cannot login without facebook, because i created my account via facebook.than...

Newbie

I installed spotify on ipad, but when i try to login with facebook, i type the facebook user and password, and the screen stays white (see atached picture), and thats it. I cannot login without faceb...

316 Views

0 replies

0 likes

  • 316 Views
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  • 0 likes

algunas canciones no se reproducen

Hola, tengo el plan family premium, pero algunas canciones de mi playlists no se reproducen y otras si. Cual puede ser el problema? Mi telefono es un iphone SE.

Casual Listener

Hola, tengo el plan family premium, pero algunas canciones de mi playlists no se reproducen y otras si. Cual puede ser el problema? Mi telefono es un iphone SE.  

osornios

Spotify Star

514 Views

3 replies

0 likes

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  • 3 replies
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Songs turned to censored?

I have a free account and I've always been able to listen to explicit songs in my playlists. Today I went to play an explicit song and it suddenly doesn't say it's explicit by the name. I went back to the album where the song came from and it says it...

Newbie

I have a free account and I've always been able to listen to explicit songs in my playlists. Today I went to play an explicit song and it suddenly doesn't say it's explicit by the name. I went back t...

user-removed

Not applicable

406 Views

1 replies

1 likes

  • 406 Views
  • 1 replies
  • 1 likes

Shazam create new list everytime

Everytime when i try to find a song with shazam, shazam creates a new "My Shazam Tracks" list on my spotify. I try to connect shazam about this issue ten days ago but there is no answer yet. Is there any suggestino to fix it? Screenshot_30.png

Newbie

Everytime when i try to find a song with shazam, shazam creates a new "My Shazam Tracks" list on my spotify. I try to connect shazam about this issue ten days ago but there is no answer yet. Is ...

434 Views

0 replies

3 likes

  • 434 Views
  • 0 replies
  • 3 likes

Available Offline vs Saved

Hi, I'm a premium subscriber and wondering what the difference between “Save” and ”Available Offline” is: When I save an album, i.e. in the Spotfiy App on my mac, it will be instantly downloaded and made available offline on my iPhone, although I hav...

Newbie

Hi,   I'm a premium subscriber and wondering what the difference between “Save” and ”Available Offline” is: When I save an album, i.e. in the Spotfiy App on my mac, it will be instantly downlo...

logan_samuelson

Newbie

5226 Views

2 replies

0 likes

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  • 2 replies
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Weird constant ringing while playing

Hello, I'm having an issue I can't figure out. I'm playing Spotify thru my iPad mini and during every single song, about every 30 seconds, I hear a telephone ringing. All of my notifications are turned off, and it's a ring my iPad has never made on i...

Newbie

Hello, I'm having an issue I can't figure out.  I'm playing Spotify thru my iPad mini and during every single song, about every 30 seconds, I hear a telephone ringing. All of my notifications ar...

candacewhite_

Newbie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Can't sync local files to iPhone

Hey.So I just added local files to my desktop Spotify and they work just perfectly, but my iPhone wont find them? It just says my local files playlist is empty. Im logged in with same account to both devices and using same wifi connection.

Casual Listener

Hey. So I just added local files to my desktop Spotify and they work just perfectly, but my iPhone wont find them? It just says my local files playlist is empty. Im logged in with same account to bo...

enkeria1992

Newbie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

While driving in airplane mode

Why when I cross the border or travel on plane can I not listen to Spotify? I have paid for premium and downloaded songs??? What's going on?

Casual Listener

Why when I cross the border or travel on plane can I not listen to Spotify? I have paid for premium and downloaded songs??? What's going on?

Ryesor

Casual Listener

789 Views

5 replies

0 likes

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  • 5 replies
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[iOS 10 Public Beta 7] Spotify crashed when try to preview music

Just like the title said. Whenever I try to preview song/album/playlist by long press, Spotify suddenly crashed and closed. I repeat this and get the same result.I dont know if it's iOS 10 beta fault or just Spotify hasnt maximized to iOS 10

Casual Listener

Just like the title said. Whenever I try to preview song/album/playlist by long press, Spotify suddenly crashed and closed. I repeat this and get the same result. I dont know if it's iOS 10 beta fau...

Hubo

Community Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
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spotify offline mode

I'm looking for a device that has no camera and can run spotify in offline mode. cant have any devices with a camera at my work, so i can no longer use my phone. a bit of research showed i could do that with ipod touch gen3, if i run an older version...

Casual Listener

I'm looking for a device that has no camera and can run spotify in offline mode. cant have any devices with a camera at my work, so i can no longer use my phone. a bit of research showed i could do t...

Lowke

Casual Listener

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes