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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246269 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131384 Views

119 replies

13 likes

Other
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  • 119 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3314 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309844 Views

62 replies

16 likes

  • 309844 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133527 Views

19 replies

38 likes

  • 133527 Views
  • 19 replies
  • 38 likes

Solved!! Stops after one song

Hello everyone! Since yesterday I've got this problem with Spotify; at the end of every song played, music stops 2-3 seconds before the end of the track, and in order to hear the next song I need to skip the current one. I've logged out, logged in, u...

Casual Listener

Hello everyone! Since yesterday I've got this problem with Spotify; at the end of every song played, music stops 2-3 seconds before the end of the track, and in order to hear the next song ...

aldolerario

Casual Listener

1299 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Wasted blank screen space in context menu

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad UX design and a pain in everyday usage. Thats happen...

Regular

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad&n...

Atikalz

Regular

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

Spotify crashes when playing video

I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to any other device. Any help would be appreciated!

Newbie

I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to...

frequentlycrash

Newbie

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Spotify Premium not working on my iPhone

Hello, Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logged back in several times today. Frustrated!

Newbie

Hello,   Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logge...

user-removed

Not applicable

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Refund of my $10

Hello I need help with something

Newbie

Hello I need help with something

Maxim

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Spotify not playing on iPad

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

Regular

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

Nico

Community Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

iPod touch 2g keeps trying to load Spotify after I log-in

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that after I log-in successfully I get a screen saying ...

Newbie

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that...

kerstimon

Newbie

1648 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

I CAN`T LOG IN IN IOS DEVICE

HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??

Newbie

HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??

alan_m110

Newbie

575 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Mobile Local Files to Desktop

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a large number of songs from my old desktop to spoti...

Newbie

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a...

843 Views

0 replies

0 likes

Help me!
Help Spotify!
local files
Local files for Spotify Mobile
local files on iphone
  • 843 Views
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Bought premium on PlayStation, doesn't work on phone

I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me.My account on my phone will says free member. Same email. I've logged in and out and was harvest for the service

Newbie

I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me. My account on my phone will says free member. Same email. I've logged in and out and was harvest for ...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Error message when sharing to Facebook

Every time I go to share a song a window pops up giving me an error message. Press share than select the Facebook icon, press Post. After you press post the error window pops up saying "There was an error posting to Spotify " Please try again. I have...

Newbie

Every time I go to share a song a window pops up giving me an error message. Press share than select the Facebook icon, press Post. After you press post the error window pops up saying "There was an ...

edovega

Newbie

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Spotify wont update

I have a little problem with the app. I dont have the menubar on the bottom of the app, even though I have the latest update.Instead to get to the menu I have to press the "3 lines" in the upper left corner and have the menu from there. Many of my fr...

Casual Listener

I have a little problem with the app.   I dont have the menubar on the bottom of the app, even though I have the latest update. Instead to get to the menu I have to press the "3 lines" in the...

timmieschaap

Composer

519 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Iphone Spotify app

I have a little problem with the app. I dont have the menubar on the bottom of the app, even though I have the latest update.Instead to get to the menu I have to press the "3 lines" in the upper left corner. Many of my friends have the same iPhone an...

Newbie

I have a little problem with the app.   I dont have the menubar on the bottom of the app, even though I have the latest update. Instead to get to the menu I have to press the "3 lines" in the...

Hubo

Community Legend

817 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Problems with Sonos and Regular Spotify on Family Account

So I have a family account set up on our iPhones, which is great. Unfortunately, when the wife tries to use her Spotify account (linked via the family plan) on the Sonos app, it pauses my account on the regular Spotify account on my iPhone. This only...

Regular

So I have a family account set up on our iPhones, which is great. Unfortunately, when the wife tries to use her Spotify account (linked via the family plan) on the Sonos app, it pauses my a...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
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Local Files Issue

SO ANNOYED. I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone. I have trying to ressolve this isssue the past few days now but nothing will work. I tried the fire wall thing, the typical sync playlist thing, uninstallin...

Music Fan

SO ANNOYED.  I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone.  I have trying to ressolve this isssue the past few days now but nothing will work.  I tr...

carmengoose

Newbie

1039 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

changing my password

I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.

Newbie

I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.

kbrooksc

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Can't open radio pages from radio search

Hi all,I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5. When I tap the new station button, the search comes up. Search works fine, but when I tap the artist, album, or song to go to the radio page...

Newbie

Hi all, I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5.   When I tap the new station button, the search comes up. Search works...

ElectricTwanger

Regular

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes