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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30307 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94894 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

983 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293723 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123693 Views

19 replies

38 likes

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Superuser Contribution Spotify Will NOT Let Me Log In.

Hey all, Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to the app like it is about to log in and just wont. Same deal with ...

Newbie

Hey all,    Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to...

Alejandar

Spotify

395 Views

1 replies

0 likes

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Superuser Contribution Rearrange Playlists in Mobile App

A few months ago we were able to rearrange our playlists. I am now unable to do that. I can't figure out how to do it anymore. Is this unavailable now?

Newbie

A few months ago we were able to rearrange our playlists. I am now unable to do that.  I can't figure out how to do it anymore. Is this unavailable now?  

Alejandar

Spotify

385 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Premium won't work through iTunes

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there and then selected reactivate Spotify. I've tried l...

Newbie

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there...

Alejandar

Spotify

366 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Två konton???? Hjälp

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

Casual Listener

Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...

Alejandar

Spotify

556 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Två konton men en mailadress

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

Casual Listener

Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...

Alejandar

Spotify

2459 Views

1 replies

0 likes

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Superuser Contribution My available offline disappeared

Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.

Newbie

Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.

Alejandar

Spotify

463 Views

1 replies

0 likes

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Superuser Contribution wrong facebook account on iphone

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old account. I just purchased premium and would like to ...

Newbie

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old a...

Alejandar

Spotify

616 Views

1 replies

0 likes

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Need help transferring playlist

My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist

Newbie

My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist

osornios

Spotify Star

417 Views

1 replies

0 likes

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Superuser Contribution Downloading

I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actually let you **bleep**ing contact them

Newbie

I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actuall...

Alejandar

Spotify

447 Views

1 replies

0 likes

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Superuser Contribution Upgraded to premium and Paid But still says im free on my iPhone but not on my iTunes?

My Premium Renewed itself as usualy, but this time instead of going to my usualy account it hasnt done anything at all and my account is still saying "FREE" on my iPhone, where as on my iTunes it says im on Premium and have been charged and will next...

Newbie

My Premium Renewed itself as usualy, but this time instead of going to my usualy account it hasnt done anything at all and my account is still saying "FREE" on my iPhone, where as on my iTunes it say...

Alejandar

Spotify

530 Views

1 replies

0 likes

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Superuser Contribution Playlists

My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip them and then it uses up all of my skips. It's annoyin...

Visitor

My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip the...

Alejandar

Spotify

612 Views

1 replies

0 likes

Random unsaved songs playing
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Superuser Contribution HELP! Premium Customer: My saved songs now don't pop up when I'm offline

I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super annoying.. Help me please

Newbie

I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super ann...

Alejandar

Spotify

422 Views

1 replies

0 likes

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  • 1 replies
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spotify connect problem

Hi! I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album is finished i am not even able to play next one without usi...

Newbie

Hi!   I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
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College Account Upgrade

How can I upgrade to a college account when I already have premium?

Newbie

How can I upgrade to a college account when I already have premium?

timmieschaap

Composer

496 Views

1 replies

0 likes

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  • 1 replies
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How do I download music for offline play on an iPhone?

Using app version 5.7.0.1055I have read the offline music tutorial which speaks of a "Make Available Offline" slider that if used will show download progress and an icon when songs are downloaded locally. Maybe I'm blind but I can't find that anywher...

Newbie

Using app version 5.7.0.1055 I have read the offline music tutorial which speaks of a "Make Available Offline" slider that if used will show download progress and an icon when songs are downloaded...

peakplaylists

Roadie

912 Views

1 replies

0 likes

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Please improve album art presentation (4x tiles for local files)

Hi,A lot of my local files are just albums or mixtapes. But in the album art cover, it shows as 4x tiles of the same album cover rather than just one. Would really appreciate having a bit more control / smartness about how album art is treated. On th...

Casual Listener

Hi, A lot of my local files are just albums or mixtapes. But in the album art cover, it shows as 4x tiles of the same album cover rather than just one. Would really appreciate having a bit more cont...

1015 Views

0 replies

0 likes

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Solved!! Spotify for iOs 4 no longer in the app store

I had to format my old ipod touch 2g, where I had spotify installed on it. However, now I understand the new version requires ios5, which the ipod touch 2g can't run. I've visited the site and there's a link to a legacy version for iOs4, however when...

Newbie

I had to format my old ipod touch 2g, where I had spotify installed on it. However, now I understand the new version requires ios5, which the ipod touch 2g can't run. I've visited the site and there'...

user-removed

Not applicable

39057 Views

123 replies

2 likes

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  • 123 replies
  • 2 likes

My iphone no longer shows available offline? Instead it's now showing download instead.

I turned my iphone on this morning and the app would have appear to have change from available offline to download. I have a spotify family account and am the holder. My phone has 45GB storage left so i have no idea really why this has happened? I ha...

Newbie

I turned my iphone on this morning and the app would have appear to have change from available offline to download. I have a spotify family account and am the holder. My phone has 45GB storage left s...

521 Views

0 replies

0 likes

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Spotify stopped working on Denon Heos 7 from MacBook Air, Apple Air 2 and iPhone at the same time

Hi there I have Heos 7 since last year and it was working just fine. Yesterday Spotify stopped working at the same time from all my Apple devices Ipad Air 2 - iOS 9.3.4Iphone - iOS 9.3.4MacBook Air - OS X 10.11.6 (15G31) Any update? Patch? Thanks a l...

Casual Listener

Hi there   I have Heos 7 since last year and it was working just fine.   Yesterday Spotify stopped working at the same time from all my Apple devices    Ipad Air 2 - iOS 9.3...

645 Views

0 replies

0 likes

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HEOS /SPOTIFY CONNECT/ IOS Issue

I recently installed a HEOS3 speaker which I control via SPOTIFY CONNECT on an IPAD2. This works fine but when I try to play music back on the IPAD there are problems. I switched back to the local IPAD device but it won't play, consistently anyway, t...

Newbie

I recently installed a HEOS3 speaker which I control via SPOTIFY CONNECT on an IPAD2.   This works fine but when I try to play music back on the IPAD there are problems. I switched back to t...

Camilo76

Casual Listener

2273 Views

6 replies

1 likes

  • 2273 Views
  • 6 replies
  • 1 likes