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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43249 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108714 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1625 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301778 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127729 Views

19 replies

38 likes

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Login

Hello everyone, 2 months ago I was in Colombia and I had trouble logging get in, but I followed the instructions, and edited my profile and I was able to login again. But then I came back from my trip, and I had the same problem, I repeated the instr...

Newbie

Hello everyone,    2 months ago I was in Colombia and I had trouble logging get in, but I followed the instructions, and edited my profile and I was able to login again. But then I came b...

307 Views

0 replies

0 likes

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Trouble with premium account

I have a premium account and I payed for the month of august. When I log in, it says that I didn't pay and it only give me the option to go back to the regular account.

Casual Listener

I have a premium account and I payed for the month of august. When I log in, it says that I didn't pay and it only give me the option to go back to the regular account.

kbrooksc

Community Legend

538 Views

3 replies

0 likes

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Spotify stuck on Splash screen on IPad

a new Spotify opens to login screen, I have logged in with Facebook, app opens to main screen for a period of time but is unresponsive, eventually crashes to splash screen.(logo) Close app reopen sits on splash screen and nothing else. Reinstall same...

Newbie

a new Spotify opens to login screen, I have logged in with Facebook, app opens to main screen for a period of time but is unresponsive, eventually crashes to splash screen.(logo) Close app reopen sit...

598 Views

0 replies

0 likes

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Trouble connecting iPhone 6plus to my car

When I plug in my iPhone to my vehicle using my sub port the audio screen says "no song". Others have plugged in their iPhones and Spotify works great. Is there a setting that has to be adjusted to make Spotify work?

Casual Listener

When I plug in my iPhone to my vehicle using my sub port the audio screen says "no song". Others have plugged in their iPhones and Spotify works great. Is there a setting that has to be adjusted to m...

349 Views

0 replies

0 likes

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Can't log in anymore

Hey everyone!I just got a new iPhone today and I'm not able to log in on the app anymore. (account is connected to facebook)I already uninstalled the app an installed it again. But still everytime I try to log in it says that I already authorized Spo...

Newbie

Hey everyone! I just got a new iPhone today and I'm not able to log in on the app anymore. (account is connected to facebook) I already uninstalled the app an installed it again. But still everytim...

gustuser11

Newbie

645 Views

1 replies

0 likes

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Spotify iOS App for iPhone 4 - So slow!

Hi.. Since I've installed the latest update for my iPhone 4 my experience with Spotify has been terrible. The app is so laggy everywhere, pretty much unusable and frustrating. I'm a recent premium user. I'm happy with the service itself on my Mac for...

Regular

Hi.. Since I've installed the latest update for my iPhone 4 my experience with Spotify has been terrible. The app is so laggy everywhere, pretty much unusable and frustrating. I'm a recent premium us...

mathuijs

Newbie

13008 Views

15 replies

11 likes

4
iOS
iphone
iphone4
laggy
slow
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Missing playlists

Hi! Lately my Spotify account on my iPhone isn't working as it should. The songs won't start when I press play, and all my playlists have suddenly disappeared. Spotify works just as normal on my laptop and iPad, so it's only on my iPhone it is behavi...

Newbie

Hi!   Lately my Spotify account on my iPhone isn't working as it should. The songs won't start when I press play, and all my playlists have suddenly disappeared. Spotify works just as normal o...

429 Views

0 replies

0 likes

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Other listening devices other than iPod

Hi all I love my music but I am running out of room on my iPhone so I am looking to purchase another music player. Do any of you know if there is another type of non iPod device that works with Spotify? I already have an iPod which I want to keep sep...

Newbie

Hi all   I love my music but I am running out of room on my iPhone so I am looking to purchase another music player.  Do any of you know if there is another type of non iPod device t...

gemgem06

Casual Listener

484 Views

1 replies

0 likes

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Solved!! Is Spotify bugged on iPhone?

Recently tryout Spotify on my PC,and I feel great with using it.So I download to my iPhone, but it doesn't work.No matter what I try or relogin, it shows a dialogue says "You find a premium feature bla bla bla".NONE of these artists,songs or radio wo...

Visitor

Recently tryout Spotify on my PC,and I feel great with using it. So I download to my iPhone, but it doesn't work. No matter what I try or relogin, it shows a dialogue says "You find a premium featu...

user-removed

Not applicable

744 Views

3 replies

0 likes

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Won't play at all on iPhone free account

When I choose an album or playlist and press Shuffle Play, no audio plays.The artist & title appears at the bottom (above menu bar) but no audio comes.I have deleted and reinstalled Spotify, and updated iOS.Account: freeiOS: 9.3.5Spotify: 3.0.0.256

Newbie

When I choose an album or playlist and press Shuffle Play, no audio plays. The artist & title appears at the bottom (above menu bar) but no audio comes. I have deleted and reinstalled Spotify, ...

285 Views

0 replies

0 likes

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Is there a way to see what playlists are download while using Carplay

Just after a way to see if there is a setting, or something im missing, to show what playlists are downloaded while using apple carplay?

Regular

Just after a way to see if there is a setting, or something im missing, to show what playlists are downloaded while using apple carplay?

Tacocatracecar

Regular

467 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify does not find chromecast

Today I bought the Chromecast 2 in the presumption that I could cast my Spotify music to my TV. The thing is that the Spotify app on my iPhone 6 and my iPad Mini 4 just cant find/see the chromecast device. I did everything I could find online to conf...

Casual Listener

Today I bought the Chromecast 2 in the presumption that I could cast my Spotify music to my TV. The thing is that the Spotify app on my iPhone 6 and my iPad Mini 4 just cant find/see the chromecast d...

martijnvanham

Casual Listener

1300 Views

2 replies

0 likes

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Solved!! Shuffle Play Button still present when Premium ?

Hi folks, I'm very new on Spotify so sorry if it's a stupid question... I was using Spotify Free on my iPhone, I had then a huge button on almost every screen "Shuffle Play".I just upgraded Premium (family) and The huge Shuffle button is still there....

Casual Listener

Hi folks,   I'm very new on Spotify so sorry if it's a stupid question...   I was using Spotify Free on my iPhone, I had then a huge button on almost every screen "Shuffle Play". I jus...

BrunoSbille

Casual Listener

2845 Views

2 replies

1 likes

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Waiting to download

I have an iPhone 6 with the most current version of iOS and an up to date version of Spotify. I can easily download individual songs or albums, but a Playlist I created keeps saying "Waiting to Download." I have to go through every song in the Playli...

Casual Listener

I have an iPhone 6 with the most current version of iOS and an up to date version of Spotify. I can easily download individual songs or albums, but a Playlist I created keeps saying "Waiting to Downl...

390 Views

0 replies

0 likes

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Volume is lowering on songs via car bluetooth

Hello I recently got a car which allows me to do play music via bluetooth and decided to start using spotify to listen to music in the car. I like to listen to a lot of bass heavy house and I've noticed that the volume during tracks will suddenly go ...

Newbie

Hello   I recently got a car which allows me to do play music via bluetooth and decided to start using spotify to listen to music in the car.   I like to listen to a lot of bass heavy h...

561 Views

0 replies

0 likes

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Offline mode sometimes not working

This keep happens to me. I have premium Spotify yet occasionally my 'saved' or 'downloaded' albums do not work offline and it says that I need to go online. Very annoying considering I'm paying for this. See photos, it happens so often but not all th...

Newbie

This keep happens to me. I have premium Spotify yet occasionally my 'saved' or 'downloaded' albums do not work offline and it says that I need to go online. Very annoying considering I'm paying for t...

dplusl

Casual Listener

717 Views

3 replies

0 likes

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Can't find all songs despite premium account

HiI can't find the songs I wish too find even though I have a premium account and have had it for soon three years.My friends and family who have premium accounts can find a lot of songs which I can't find so its not just about a song or two.Does any...

Newbie

Hi I can't find the songs I wish too find even though I have a premium account and have had it for soon three years. My friends and family who have premium accounts can find a lot of songs which I ...

445 Views

0 replies

0 likes

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iPhone interface

All my friends Spotify have a different interface layout to mine and mine won't update? they're all iPhones but mine is still the old layout.. how can I fix this

Casual Listener

All my friends Spotify have a different interface layout to mine and mine won't update? they're all iPhones but mine is still the old layout.. how can I fix this

momozkat

Newbie

805 Views

3 replies

0 likes

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Playlist doesn't actualice in all my devices

I use Spotify in several devices and up to now, when I add a song into a playlist, it apears in The same playlist in all my devices with The same account but now, when I add a song in a playlist in one Of my devices, The song only apears in this iPho...

Casual Listener

I use Spotify in several devices and up to now, when I add a song into a playlist, it apears in The same playlist in all my devices with The same account but now, when I add a song in a playlist in o...

Anabcn3

Casual Listener

775 Views

2 replies

0 likes

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Spotify IOS Preview Error

hello guys, newbie here, i got an issue on my spotify's preview feature, you know when you are in a playlist and you can hold down a song to preview it, mine is error. if i hold a song the spotify will crash and close automatically. i'm using ios 10 ...

Casual Listener

hello guys, newbie here, i got an issue on my spotify's preview feature, you know when you are in a playlist and you can hold down a song to preview it, mine is error. if i hold a song the spotify wi...

stevenbenly

Casual Listener

1209 Views

2 replies

0 likes

asap
Fix
problem
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