Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30432 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94996 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424535 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293763 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I didnt have playlists just songs i downloaded in the option "songs" o "canciones". Im using same account and they are all gone. Cant recover them cause it says i havent deleted the playlist but i didnt have song there. I ve the free account. WHAT CA...
I didnt have playlists just songs i downloaded in the option "songs" o "canciones". Im using same account and they are all gone. Cant recover them cause it says i havent deleted the playlist but i di...
332 Views
0 replies
0 likes
so i have a really old version of spotify that i cant update and i have a newer version on my computer and it tells me to sync it and i don't know how? help????
so i have a really old version of spotify that i cant update and i have a newer version on my computer and it tells me to sync it and i don't know how? help????
Composer
522 Views
1 replies
0 likes
I can log onto my premium account on my mac but not on my iPhone. When I try it reloads the log in with facebook page again and again. I recently updated my facebook password and this issue started. Haven't yet found a solution on here. Any ideas? Th...
I can log onto my premium account on my mac but not on my iPhone. When I try it reloads the log in with facebook page again and again. I recently updated my facebook password and this issue started. ...
Newbie
462 Views
2 replies
0 likes
Hey y'all I am trying to move all the music from the old Ipod to a spotify playlist which i can then listen to on my new Iphone. So far its working fine but I've hit a hitch. I moved all the music from my old ipod onto a folder on my computer which w...
Hey y'all I am trying to move all the music from the old Ipod to a spotify playlist which i can then listen to on my new Iphone. So far its working fine but I've hit a hitch. I...
7803 Views
0 replies
1 likes
After I got the new iPhone 6 the Facebook app decreses Spotifys volume, It happens when I use the Facebook app and when it lays in the background. I have to kill the app, and the sound goes up again. This is very annoying, does anyone have a solution...
After I got the new iPhone 6 the Facebook app decreses Spotifys volume, It happens when I use the Facebook app and when it lays in the background. I have to kill the app, and the sound goes up again....
Newbie
4477 Views
9 replies
2 likes
Hallo Ich habe seit einigen Wochen spotify für meine Familie abonniert. Mein Mann hat ein iPhone 5, ich ein iPhone 5s, die beiden Kinder ein iPhone 6. Wir nutzen spotify vorwiegend zu Hause im WLAN. Auf dem iPhone meines Mannes und auf meinem iPhone ...
Hallo Ich habe seit einigen Wochen spotify für meine Familie abonniert. Mein Mann hat ein iPhone 5, ich ein iPhone 5s, die beiden Kinder ein iPhone 6. Wir nutzen spotify vorwiegend zu Hause im...
Casual Listener
658 Views
2 replies
0 likes
Hi everone,I have an Iphone SE and a Windows computer, and both have the spotify app installed and updated. I have added some musics to my local files (on the computer), but those musics doesn't appear on my device local files. Please, can some one h...
Hi everone, I have an Iphone SE and a Windows computer, and both have the spotify app installed and updated. I have added some musics to my local files (on the computer), but those musics doesn't ap...
Newbie
686 Views
2 replies
0 likes
Spoiler (Highlight to read)So my problem is that i have paid for spotify premium from my iphone and i am still stuck on my free feature. I was wondering if anyone else has experienced this problem, not only that now the payment option wont even appea...
So my problem is that i have paid for spotify premium from my iphone and i am still stuck on my free feature. I was wondering if anyone else has experienced this problem, not only that ...
Casual Listener
591 Views
2 replies
0 likes
I have premium account and I can't access my songs well offline! I can open playlist and play those songs but not my songs! It worked yesterday and every other day, it has done this in the past but all I had to do was restart my IPod. YES I HAVE ALL ...
I have premium account and I can't access my songs well offline! I can open playlist and play those songs but not my songs! It worked yesterday and every other day, it has done this in the past but a...
395 Views
0 replies
0 likes
POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR
POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR
Spotify Star
526 Views
1 replies
0 likes
Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?
Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?
Spotify Star
656 Views
1 replies
0 likes
Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't delete the app and download again because this iPad is ...
Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't dele...
499 Views
0 replies
0 likes
Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew. I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have not been able to get it back. Maddening. Plus I've been ...
Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew. I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have...
Casual Listener
1159 Views
2 replies
0 likes
When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shazam?
When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shaza...
653 Views
0 replies
0 likes
I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spotify tracks and my own music tracks on the mac. The same...
I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spo...
Newbie
460 Views
1 replies
0 likes
Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline I pay for it, what can i do?!
Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline 😳 I pay for it, what can i do?!
Music Fan
559 Views
2 replies
1 likes
So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. I haven't got replay on and I want it to stop becau...
So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. ...
Newbie
1447 Views
4 replies
1 likes
Why were the party lists removed and why were the fit the moods slide bar removed. Is is a documented feature and had a good selection of moods.https://support.spotify.com/us/using_spotify/search_play/party/ Better question, why remove a working feat...
Why were the party lists removed and why were the fit the moods slide bar removed. Is is a documented feature and had a good selection of moods. https://support.spotify.com/us/using_spotify...
Regular
619 Views
2 replies
0 likes
Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium y solo me dice que la cuenta está en gratis. Busqué...
Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium ...
Spotify
1102 Views
1 replies
0 likes
