Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

245233 Views

56 replies

13 likes

  • 245233 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

161176 Views

507 replies

108 likes

  • 161176 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109274 Views

19 replies

38 likes

  • 109274 Views
  • 19 replies
  • 38 likes

free trial not working

so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,

Visitor

so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Spotify Stopped Playing Music On My iPhone

Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- didn''t work. Sometimes it WILL play a song but if I ta...

Newbie

Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- ...

Bittencourt

Spotify Star

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Radio Tab Stations

At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application. Currently all that is displayed there are recently played, recommended stations and genre stations. What am I missing...

Newbie

At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application.  Currently all that is displayed there are recently played, r...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Upgrade to Premium??

Hey guys!Today I just bought a gift card from iTunes and I wanted to use it for getting spotify premium. Usually I could pay it anytime with those gift cards from iTunes, but today it doesn't work... Can anybody please help me? I'm so confused..

Casual Listener

Hey guys! Today I just bought a gift card from iTunes and I wanted to use it for getting spotify premium. Usually I could pay it anytime with those gift cards from iTunes, but today it doesn't work....

celineptrs86

Casual Listener

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

Song starts cutting after pausing

So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again. And it continues after I close spotify too. Can so...

Newbie

So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again....

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes

Family Plan Problems with iPhone

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my account - however, whenever we are using Spotify at...

Casual Listener

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my ...

ptburg

Casual Listener

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Missing Blues and Funk genres under browse (iphone)

The Blues and Funk genres (the only two I really use!) have disappeared from my mobile app. I thought it was just a glitch on my old iPhone 4s but I recently installed Spotify into an iPhone SE (iOS 9.3.2), logged into my account and found that those...

Newbie

The Blues and Funk genres (the only two I really use!) have disappeared from my mobile app. I thought it was just a glitch on my old iPhone 4s but I recently installed Spotify into an iPhone SE (iOS ...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

Missing Songs

Yesterday all the songs in my library dissapeared from my iphone. When i use my ipad and computer the acccount is fine but nothing on my iphone.Please help?

Newbie

Yesterday all the songs in my library dissapeared from my iphone. When i use my ipad and computer the acccount is fine but nothing on my iphone. Please help?

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Spotify Issues

Hello, I'm having several issues with Spotify, and was wondering if anyone is experiencing the same thing and could help me out? Please read below. 1. On the bottom of my "home" screen, it says "Spotify is currently set to offline". I've tried config...

Casual Listener

Hello, I'm having several issues with Spotify, and was wondering if anyone is experiencing the same thing and could help me out? Please read below.   1. On the bottom of my "home" screen, it s...

Bittencourt

Spotify Star

885 Views

5 replies

0 likes

  • 885 Views
  • 5 replies
  • 0 likes

Solved!! Local files (synced from desktop) won´t play

Hey there, since a few weeks my iPhone-App (iPhone SE) doesn´t play my synced local files (mp3). They show up as usual, but i cannot start them playing, either using iPhone-speaker, bluethooth or headphone. btw - all these songs simply played before....

Casual Listener

Hey there,   since a few weeks my iPhone-App (iPhone SE) doesn´t play my synced local files (mp3). They show up as usual, but i cannot start them playing, either using iPhone-speaker, bluethoo...

Bittencourt

Spotify Star

1078 Views

7 replies

0 likes

  • 1078 Views
  • 7 replies
  • 0 likes

This song plays for a few seconds then skips

The song mansae by seventeen will play for a few seconds and auto skips to the next song I have re downloaded it but it doesn't work PLEASE HELP

Casual Listener

The song mansae by seventeen will play for a few seconds and auto skips to the next song I have re downloaded it but it doesn't work PLEASE HELP

Bittencourt

Spotify Star

524 Views

1 replies

0 likes

Help Spotify!
this is my favorite song and I can't hear it
  • 524 Views
  • 1 replies
  • 0 likes

Premium Family

Hi, I had Premium but my card changed and my account expired. I just signed up for Premium family, I only have access on my computer, not omy phone. Suggestions?

Newbie

Hi, I had Premium but my card changed and my account expired. I just signed up for Premium family, I only have access on my computer, not omy phone. Suggestions?

Bittencourt

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Got fixed playlists and lost my all previous songs

Hello there. I've been using Spotify premium more than a year without any problem. Last week when i open app from my phone(as always) all my songs and lists are gone and some artists songs came to my lists but I am pretty sure that I didn't get them....

Newbie

Hello there. I've been using Spotify premium more than a year without any problem. Last week when i open app from my phone(as always) all my songs and lists are gone and some artists songs came to my...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Premium

Hello, I forgot to put more money in my iTunes account for Spotify, so it downgraded from premium to free subscription. I put more money in my iTunes account to re subscribe to premium, but there is no option in the settings anymore for premium.

Newbie

Hello, I forgot to put more money in my iTunes account for Spotify, so it downgraded from premium to free subscription. I put more money in my iTunes account to re subscribe to premium, but there is ...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Spotify premium

Hi my premium account lapsed and upon trying to re activate my account all I see is my account is free I try to use the download option looked in the store for premium nothing is popping up an option to re activate premium

Newbie

Hi my premium account lapsed and upon trying to re activate my account all I see is my account is free I try to use the download option looked in the store for premium nothing is popping up an option...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Premium

I paid for premium through iTunes but my subscription still says free. I used the verification link and it also says free there too. How do I change it?!?!! It's already paid for through July I checked in settings on my iPhone6s plus.

Casual Listener

I paid for premium through iTunes but my subscription still says free. I used the verification link and it also says free there too. How do I change it?!?!! It's already paid for through July I check...

Jayciekodama

Casual Listener

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Glitch when trying to play song.

Hello.So Ik trying to listen to Illmatic XX, and on disc 2 there are 2 removed songs. When I try to play the ones that aren't removed, tapping on (for example) the third song plays the first, tapping the fifth plays the 3rd, etc, because of the remov...

Newbie

Hello. So Ik trying to listen to Illmatic XX, and on disc 2 there are 2 removed songs. When I try to play the ones that aren't removed, tapping on (for example) the third song plays the first, t...

Bittencourt

Spotify Star

423 Views

1 replies

0 likes

bug
  • 423 Views
  • 1 replies
  • 0 likes

Solved!! Help with Spotify on my phone

I am able to Spotify on my laptop prefectly. Recently I go to use it on my phone and it'll be loading for about 5sec and then it kicks me out of the app. Not sure why..

Casual Listener

I am able to Spotify on my laptop prefectly. Recently I go to use it on my phone and it'll be loading for about 5sec and then it kicks me out of the app. Not sure why.. 

Bittencourt

Spotify Star

883 Views

7 replies

0 likes

  • 883 Views
  • 7 replies
  • 0 likes

Help

I've ungraded to premium, but am unable to log in the app as says incorrect password. However when I try to get a link sent to my email it won't let me type my email address in. So frustrating. I've paid but can't use it!! I've undated my password no...

Newbie

I've ungraded to premium, but am unable to log in the app as says incorrect password. However when I try to get a link sent to my email it won't let me type my email address in. So frustrating. I've ...

Bittencourt

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Downloading music

Please help.Spotify won't return my emails. My downloaded music doesn't stay that way when I go back online. As soon as I go offline I have to redownload my music every time. I've tried to reinstall and that hasn't worked.

Casual Listener

Please help.Spotify won't return my emails. My downloaded music doesn't stay that way when I go back online. As soon as I go offline I have to redownload my music every time. I've tried to reinstall ...

OviiiOne

Community Legend

707 Views

7 replies

0 likes

  • 707 Views
  • 7 replies
  • 0 likes