Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
36988 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102486 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431138 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299082 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Just after a way to see if there is a setting, or something im missing, to show what playlists are downloaded while using apple carplay?
Just after a way to see if there is a setting, or something im missing, to show what playlists are downloaded while using apple carplay?
Regular
458 Views
1 replies
0 likes
Today I bought the Chromecast 2 in the presumption that I could cast my Spotify music to my TV. The thing is that the Spotify app on my iPhone 6 and my iPad Mini 4 just cant find/see the chromecast device. I did everything I could find online to conf...
Today I bought the Chromecast 2 in the presumption that I could cast my Spotify music to my TV. The thing is that the Spotify app on my iPhone 6 and my iPad Mini 4 just cant find/see the chromecast d...
Casual Listener
1286 Views
2 replies
0 likes
Hi folks, I'm very new on Spotify so sorry if it's a stupid question... I was using Spotify Free on my iPhone, I had then a huge button on almost every screen "Shuffle Play".I just upgraded Premium (family) and The huge Shuffle button is still there....
Hi folks, I'm very new on Spotify so sorry if it's a stupid question... I was using Spotify Free on my iPhone, I had then a huge button on almost every screen "Shuffle Play". I jus...
Casual Listener
2835 Views
2 replies
1 likes
I have an iPhone 6 with the most current version of iOS and an up to date version of Spotify. I can easily download individual songs or albums, but a Playlist I created keeps saying "Waiting to Download." I have to go through every song in the Playli...
I have an iPhone 6 with the most current version of iOS and an up to date version of Spotify. I can easily download individual songs or albums, but a Playlist I created keeps saying "Waiting to Downl...
384 Views
0 replies
0 likes
Hello I recently got a car which allows me to do play music via bluetooth and decided to start using spotify to listen to music in the car. I like to listen to a lot of bass heavy house and I've noticed that the volume during tracks will suddenly go ...
Hello I recently got a car which allows me to do play music via bluetooth and decided to start using spotify to listen to music in the car. I like to listen to a lot of bass heavy h...
554 Views
0 replies
0 likes
This keep happens to me. I have premium Spotify yet occasionally my 'saved' or 'downloaded' albums do not work offline and it says that I need to go online. Very annoying considering I'm paying for this. See photos, it happens so often but not all th...
This keep happens to me. I have premium Spotify yet occasionally my 'saved' or 'downloaded' albums do not work offline and it says that I need to go online. Very annoying considering I'm paying for t...
Casual Listener
660 Views
3 replies
0 likes
HiI can't find the songs I wish too find even though I have a premium account and have had it for soon three years.My friends and family who have premium accounts can find a lot of songs which I can't find so its not just about a song or two.Does any...
Hi I can't find the songs I wish too find even though I have a premium account and have had it for soon three years. My friends and family who have premium accounts can find a lot of songs which I ...
436 Views
0 replies
0 likes
All my friends Spotify have a different interface layout to mine and mine won't update? they're all iPhones but mine is still the old layout.. how can I fix this
All my friends Spotify have a different interface layout to mine and mine won't update? they're all iPhones but mine is still the old layout.. how can I fix this
Newbie
794 Views
3 replies
0 likes
I use Spotify in several devices and up to now, when I add a song into a playlist, it apears in The same playlist in all my devices with The same account but now, when I add a song in a playlist in one Of my devices, The song only apears in this iPho...
I use Spotify in several devices and up to now, when I add a song into a playlist, it apears in The same playlist in all my devices with The same account but now, when I add a song in a playlist in o...
Casual Listener
765 Views
2 replies
0 likes
hello guys, newbie here, i got an issue on my spotify's preview feature, you know when you are in a playlist and you can hold down a song to preview it, mine is error. if i hold a song the spotify will crash and close automatically. i'm using ios 10 ...
hello guys, newbie here, i got an issue on my spotify's preview feature, you know when you are in a playlist and you can hold down a song to preview it, mine is error. if i hold a song the spotify wi...
Casual Listener
1200 Views
2 replies
0 likes
Hello, I would like to edit Spotify playlists (not my own).Tried to save or follow them but cannot edit them or add new songs to it. Isn't there an option to do so? thanks, tobias
Hello, I would like to edit Spotify playlists (not my own). Tried to save or follow them but cannot edit them or add new songs to it. Isn't there an option to do so? thank...
Community Legend
1014 Views
1 replies
0 likes
Thanks you for reading my question. I am new to Spotify and just love it. I listen all day at work in offline mode.I listen on my I-phone 3G via the Spotify iOS 4 mobile App. Sometimes I would like to listen to the songs in a playlist in order, but i...
Thanks you for reading my question. I am new to Spotify and just love it. I listen all day at work in offline mode. I listen on my I-phone 3G via the Spotify iOS 4 mobile App. Sometimes...
Newbie
26983 Views
10 replies
3 likes
just got a new Bose wave sound system. Randomly in a playlist or album, a song will stop at some point in the song and start again at the beginning.
just got a new Bose wave sound system. Randomly in a playlist or album, a song will stop at some point in the song and start again at the beginning.
354 Views
0 replies
0 likes
I'm an instuctor at a fitness studio and I use Spotify Premium to create & play playlists for my classes. Over the last 2 weeks I've had a repeat issue where the song appears to be playing (seconds ticking by, etc) but no sound is coming out. This ty...
I'm an instuctor at a fitness studio and I use Spotify Premium to create & play playlists for my classes. Over the last 2 weeks I've had a repeat issue where the song appears to be playing ...
Regular
1077 Views
6 replies
0 likes
I didnt have playlists just songs i downloaded in the option "songs" o "canciones". Im using same account and they are all gone. Cant recover them cause it says i havent deleted the playlist but i didnt have song there. I ve the free account. WHAT CA...
I didnt have playlists just songs i downloaded in the option "songs" o "canciones". Im using same account and they are all gone. Cant recover them cause it says i havent deleted the playlist but i di...
348 Views
0 replies
0 likes
so i have a really old version of spotify that i cant update and i have a newer version on my computer and it tells me to sync it and i don't know how? help????
so i have a really old version of spotify that i cant update and i have a newer version on my computer and it tells me to sync it and i don't know how? help????
Composer
546 Views
1 replies
0 likes
I can log onto my premium account on my mac but not on my iPhone. When I try it reloads the log in with facebook page again and again. I recently updated my facebook password and this issue started. Haven't yet found a solution on here. Any ideas? Th...
I can log onto my premium account on my mac but not on my iPhone. When I try it reloads the log in with facebook page again and again. I recently updated my facebook password and this issue started. ...
Newbie
492 Views
2 replies
0 likes
Hey y'all I am trying to move all the music from the old Ipod to a spotify playlist which i can then listen to on my new Iphone. So far its working fine but I've hit a hitch. I moved all the music from my old ipod onto a folder on my computer which w...
Hey y'all I am trying to move all the music from the old Ipod to a spotify playlist which i can then listen to on my new Iphone. So far its working fine but I've hit a hitch. I...
7886 Views
0 replies
1 likes
After I got the new iPhone 6 the Facebook app decreses Spotifys volume, It happens when I use the Facebook app and when it lays in the background. I have to kill the app, and the sound goes up again. This is very annoying, does anyone have a solution...
After I got the new iPhone 6 the Facebook app decreses Spotifys volume, It happens when I use the Facebook app and when it lays in the background. I have to kill the app, and the sound goes up again....
Newbie
4557 Views
9 replies
2 likes
