Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232316 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113838 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442731 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303807 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I have a family account set up on our iPhones, which is great. Unfortunately, when the wife tries to use her Spotify account (linked via the family plan) on the Sonos app, it pauses my account on the regular Spotify account on my iPhone. This only...
So I have a family account set up on our iPhones, which is great. Unfortunately, when the wife tries to use her Spotify account (linked via the family plan) on the Sonos app, it pauses my a...
436 Views
0 replies
0 likes
SO ANNOYED. I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone. I have trying to ressolve this isssue the past few days now but nothing will work. I tried the fire wall thing, the typical sync playlist thing, uninstallin...
SO ANNOYED. I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone. I have trying to ressolve this isssue the past few days now but nothing will work. I tr...
Newbie
1015 Views
2 replies
0 likes
I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.
I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.
Community Legend
531 Views
1 replies
0 likes
Hi all,I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5. When I tap the new station button, the search comes up. Search works fine, but when I tap the artist, album, or song to go to the radio page...
Hi all, I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5. When I tap the new station button, the search comes up. Search works...
Regular
394 Views
1 replies
0 likes
Salve, per sbaglio ho attivato il periodo di prova di spotify premium, come faccio a disattivarlo?
Salve, per sbaglio ho attivato il periodo di prova di spotify premium, come faccio a disattivarlo?
557 Views
0 replies
0 likes
Hello, I have the ¨th generation nano ipod with the 30 pin cable and I can't connect to spotify, is there a way to do it?Thanks.
Hello, I have the ¨th generation nano ipod with the 30 pin cable and I can't connect to spotify, is there a way to do it? Thanks.
Not applicable
1157 Views
2 replies
0 likes
When searching for stuff on the iPad-app, i do get back results, I just can't do anything with them i.e. playing them, holding down to get the options or even scrolling down further. Every other function seems to work, it' just the search function th...
When searching for stuff on the iPad-app, i do get back results, I just can't do anything with them i.e. playing them, holding down to get the options or even scrolling down further. Every other func...
Casual Listener
1732 Views
2 replies
3 likes
A while ago, when the podcasts and videos update came out, I tried tapping on a video and it crashes the app. I thought it was a bug that would be fixed in the next update and forgot about it. Today, I wanted to try out a podcast and it crashed the a...
A while ago, when the podcasts and videos update came out, I tried tapping on a video and it crashes the app. I thought it was a bug that would be fixed in the next update and forgot about it. Today,...
Newbie
1890 Views
1 replies
1 likes
I'm unable to get past the login screen due to a lost connection with Spotify; when I enter the username & password to get in the 3 dots move indicating it's working but nothing happens. If I leave the app and go back to it then I get lost connection...
I'm unable to get past the login screen due to a lost connection with Spotify; when I enter the username & password to get in the 3 dots move indicating it's working but nothing happens. If I lea...
607 Views
0 replies
0 likes
I have an Apple 4s (yes it's really old and that might be part of the problem...) and I just started paying for Premium so I could listen to music while I go biking. It worked once. But now when I try to play my music, there's no sound. I can see the...
I have an Apple 4s (yes it's really old and that might be part of the problem...) and I just started paying for Premium so I could listen to music while I go biking. It worked once. But now when I tr...
Casual Listener
816 Views
3 replies
0 likes
i have an audiobook and on my desktop, the duration is 66 minutes for a track, and on mobile it only shows 33 minutes, so i couldn't fast foward past 33 minutes of the audio, if i needed to go anywhere from 34-66 minutes. Any idea how to fix this? ED...
i have an audiobook and on my desktop, the duration is 66 minutes for a track, and on mobile it only shows 33 minutes, so i couldn't fast foward past 33 minutes of the audio, if i needed to go anywhe...
Newbie
1310 Views
2 replies
2 likes
Sorry if there's another thread...Have been noticing this for the past month or so...tried getting help via Twitter...but it is usually the same old advice (uninstall/reinstall)Hoping to get more info here... The app keeps reloading randomly after I ...
Sorry if there's another thread... Have been noticing this for the past month or so...tried getting help via Twitter...but it is usually the same old advice (uninstall/reinstall) Hoping to get more...
Regular
648 Views
1 replies
1 likes
I am unable to remove artists from "My Library". These artists are not "saved" and I am not following them... I have been able to remove the artist by deleting every individual song listed under the artist, however this is far too much work... Please...
I am unable to remove artists from "My Library". These artists are not "saved" and I am not following them... I have been able to remove the artist by deleting every individual song listed under the ...
336 Views
0 replies
0 likes
Hi! I've had Spotify for a while now, but haven't ventured into all of the features. I have tried to connect to Facebook before and didn't have luck, but didn't see a reason to have it. I'm now having trouble accessing music that a friend has sent to...
Hi! I've had Spotify for a while now, but haven't ventured into all of the features. I have tried to connect to Facebook before and didn't have luck, but didn't see a reason to have it. I'm now havin...
275 Views
0 replies
0 likes
How can i change my profile name (my account is not premium) please help
How can i change my profile name (my account is not premium) please help
Community Legend
360 Views
1 replies
0 likes
So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every time I go back into Spotify the app will be frozen...
So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every...
Spotify Star
568 Views
1 replies
0 likes
Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.
Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.
Newbie
907 Views
3 replies
1 likes
I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotify playlist. All I want to do is: Listen to a Spotif...
I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotif...
Newbie
835 Views
1 replies
0 likes
For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to look for someone's spotify account? other than them having to l...
For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to loo...
Casual Listener
508 Views
1 replies
0 likes
When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Steps to reproduce the issue:Open the app (close it before if you had it...
When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Step...
766 Views
0 replies
0 likes
