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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279087 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178654 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118820 Views

19 replies

38 likes

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  • 19 replies
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Songs randomly replaying??

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. I haven't got replay on and I want it to stop becau...

Newbie

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. ...

Curtnos

Newbie

1396 Views

4 replies

1 likes

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Superuser Contribution Fit the mood - Missing

Why were the party lists removed and why were the fit the moods slide bar removed. Is is a documented feature and had a good selection of moods.https://support.spotify.com/us/using_spotify/search_play/party/ Better question, why remove a working feat...

Regular

Why were the party lists removed and why were the fit the moods slide bar removed.   Is is a documented feature and had a good selection of moods. https://support.spotify.com/us/using_spotify...

Dennis27

Regular

588 Views

2 replies

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Solved!!Superuser Contribution Pague premium estoy en gratis y no me aparece la opción de cambiarlo

Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium y solo me dice que la cuenta está en gratis. Busqué...

Newbie

Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium ...

Alejandar

Spotify

1062 Views

1 replies

0 likes

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Superuser Contribution Music won't play

Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous ones are visible, but when I select a song it won'...

Newbie

Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous...

Alejandar

Spotify

417 Views

1 replies

0 likes

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Superuser Contribution Spotify Will NOT Let Me Log In.

Hey all, Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to the app like it is about to log in and just wont. Same deal with ...

Newbie

Hey all,    Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to...

Alejandar

Spotify

368 Views

1 replies

0 likes

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Superuser Contribution Rearrange Playlists in Mobile App

A few months ago we were able to rearrange our playlists. I am now unable to do that. I can't figure out how to do it anymore. Is this unavailable now?

Newbie

A few months ago we were able to rearrange our playlists. I am now unable to do that.  I can't figure out how to do it anymore. Is this unavailable now?  

Alejandar

Spotify

368 Views

1 replies

0 likes

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Superuser Contribution Premium won't work through iTunes

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there and then selected reactivate Spotify. I've tried l...

Newbie

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there...

Alejandar

Spotify

353 Views

1 replies

0 likes

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Superuser Contribution Två konton???? Hjälp

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

Casual Listener

Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...

Alejandar

Spotify

541 Views

1 replies

0 likes

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Superuser Contribution Två konton men en mailadress

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

Casual Listener

Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...

Alejandar

Spotify

2426 Views

1 replies

0 likes

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Superuser Contribution My available offline disappeared

Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.

Newbie

Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.

Alejandar

Spotify

448 Views

1 replies

0 likes

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Superuser Contribution wrong facebook account on iphone

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old account. I just purchased premium and would like to ...

Newbie

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old a...

Alejandar

Spotify

602 Views

1 replies

0 likes

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Need help transferring playlist

My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist

Newbie

My Spotify account logged me out and as I try to log back in it says I cannot so if I. Need to make another account I would like to transfer my playlist

osornios

Spotify Star

395 Views

1 replies

0 likes

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Superuser Contribution Downloading

I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actually let you **bleep**ing contact them

Newbie

I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actuall...

Alejandar

Spotify

431 Views

1 replies

0 likes

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Superuser Contribution Upgraded to premium and Paid But still says im free on my iPhone but not on my iTunes?

My Premium Renewed itself as usualy, but this time instead of going to my usualy account it hasnt done anything at all and my account is still saying "FREE" on my iPhone, where as on my iTunes it says im on Premium and have been charged and will next...

Newbie

My Premium Renewed itself as usualy, but this time instead of going to my usualy account it hasnt done anything at all and my account is still saying "FREE" on my iPhone, where as on my iTunes it say...

Alejandar

Spotify

506 Views

1 replies

0 likes

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Superuser Contribution Playlists

My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip them and then it uses up all of my skips. It's annoyin...

Visitor

My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip the...

Alejandar

Spotify

598 Views

1 replies

0 likes

Random unsaved songs playing
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Superuser Contribution HELP! Premium Customer: My saved songs now don't pop up when I'm offline

I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super annoying.. Help me please

Newbie

I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super ann...

Alejandar

Spotify

404 Views

1 replies

0 likes

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spotify connect problem

Hi! I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album is finished i am not even able to play next one without usi...

Newbie

Hi!   I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album...

480 Views

0 replies

0 likes

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College Account Upgrade

How can I upgrade to a college account when I already have premium?

Newbie

How can I upgrade to a college account when I already have premium?

timmieschaap

Composer

467 Views

1 replies

0 likes

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How do I download music for offline play on an iPhone?

Using app version 5.7.0.1055I have read the offline music tutorial which speaks of a "Make Available Offline" slider that if used will show download progress and an icon when songs are downloaded locally. Maybe I'm blind but I can't find that anywher...

Newbie

Using app version 5.7.0.1055 I have read the offline music tutorial which speaks of a "Make Available Offline" slider that if used will show download progress and an icon when songs are downloaded...

peakplaylists

Roadie

755 Views

1 replies

0 likes

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Please improve album art presentation (4x tiles for local files)

Hi,A lot of my local files are just albums or mixtapes. But in the album art cover, it shows as 4x tiles of the same album cover rather than just one. Would really appreciate having a bit more control / smartness about how album art is treated. On th...

Casual Listener

Hi, A lot of my local files are just albums or mixtapes. But in the album art cover, it shows as 4x tiles of the same album cover rather than just one. Would really appreciate having a bit more cont...

985 Views

0 replies

0 likes

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