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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

244258 Views

56 replies

13 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160844 Views

507 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109059 Views

19 replies

38 likes

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iPod Nano - Offline Playlists

Hi there, New Spotify Premium Subscriber - enjoying the service.Quick question though, see'ing a lot of conflicting information so best to go straight to source. I own an iPod Nano 7th Gen. Is there a way you can Sync Offline playlists to be playable...

Newbie

Hi there,   New Spotify Premium Subscriber - enjoying the service. Quick question though, see'ing a lot of conflicting information so best to go straight to source.   I own an iPod Nan...

1218 Views

0 replies

5 likes

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How to remove shuffle??

Shuffle function turned on by itself and now I cannot remove it ei. Everything plays shuffle and I hate the feature....how can I remove that function?? And yes I have tried every obvious trick....

Newbie

Shuffle function turned on by itself and now I cannot remove it ei. Everything plays shuffle and I hate the feature.... how can I remove that function?? And yes I have tried every obvious trick.... ...

dylan_grey

Roadie

366 Views

1 replies

0 likes

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Error 404 unable to log in-help!

Hi I just updated my apps and software to try rectify this. When i try to log in it tells me I already have account but I've got one and trying to log in! Then it says error 404. Please help!

Newbie

Hi I just updated my apps and software to try rectify this. When i try to log in it tells me I already have account but I've got one and trying to log in! Then it says error 404. Please help!

261 Views

0 replies

0 likes

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Can´t play all the songs I search for

Hey! I have had this problem for a long time. I hear songs I really like from my friends, on their spotify list, but when i try to search for it, I can´t find it or it is not playable. Whats wrong? Like i go and search for one song on my app on my ip...

Newbie

Hey!  I have had this problem for a long time. I hear songs I really like from my friends, on their spotify list, but when i try to search for it, I can´t find it or it is not playable. Whats w...

ItsJimmyCross

Music Fan

369 Views

1 replies

0 likes

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Spotify on more than one device - add't sub' paid

Hi, I'm new to the community, on my phone and haven't really searched for an answer. So apologies if this has been covered before...Anyway, well over a month ago I upgraded my premium package so that I could hear on an additional device. I share Spot...

Newbie

Hi, I'm new to the community, on my phone and haven't really searched for an answer. So apologies if this has been covered before... Anyway, well over a month ago I upgraded my premium package so ...

dylan_grey

Roadie

585 Views

1 replies

0 likes

Help required please
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Impossible to purge queue on IOS

Hello, Spotify is supposed to purge the queue when we quit the App... Well, it is not the case for me and if I want to delete completely the whole list, I need to go one by one.... Which is not an option for very long playlist. Any clue there?

Casual Listener

Hello,   Spotify is supposed to purge the queue when we quit the App... Well, it is not the case for me and if I want to delete completely the whole list, I need to go one by one.... Which is ...

339 Views

0 replies

0 likes

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IPhone app unusable. Freezes every 2 min

I have a premium Spotify account. It is unusable on my iPhone. It freezes every 2 min or so. Unable to complete a download or finish a single song. Navigation frozen. I have uninstalled and reinstalled twice as well as restarting my phone. Nothing he...

Visitor

I have a premium Spotify account. It is unusable on my iPhone. It freezes every 2 min or so. Unable to complete a download or finish a single song. Navigation frozen. I have uninstalled and reinstall...

338 Views

0 replies

0 likes

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Please help

I had premium previously that I payed using iTunes card and it ran out. I went to listening to music for free and now I want to go back to premium paying with iTunes card. I've tried everything but I can't figure how to make the payment

Newbie

I had premium previously that I payed using iTunes card and it ran out. I went to listening to music for free and now I want to go back to premium paying with iTunes card. I've tried everything but I...

231 Views

0 replies

0 likes

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My iPhone app doesn't recognize my Premium account anymore

Hi, I have never before had problems with Spotify app for iPhone (well except app crashing every now and then, but that has improved). I started having problems with my Premium account. I upgraded to Premium account some time ago, and I have been usi...

Casual Listener

Hi,   I have never before had problems with Spotify app for iPhone (well except app crashing every now and then, but that has improved). I started having problems with my Premium account. I up...

kriznikb

Casual Listener

479 Views

1 replies

0 likes

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Can't log in after upgrading to premium

I've had Spotify installed on my iPhone for ages. I just saw an offer for a premium discount which I signed up for. I had to uninstall Spotify and install a new version. Now, when I try to log in using the same credentials I've always used, I get an ...

Newbie

I've had Spotify installed on my iPhone for ages. I just saw an offer for a premium discount which I signed up for. I had to uninstall Spotify and install a new version.   Now, when I try to l...

278 Views

0 replies

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iPad app

I cannot even remove the shuffle function on my iPad in portrait or landscape since the update. The icons are too low and are out of the screen. I am basically paying premium for the bog standard Spotify. Fix it before I take my money to Apple Music ...

Newbie

I cannot even remove the shuffle function on my iPad in portrait or landscape since the update. The icons are too low and are out of the screen. I am basically paying premium for the bog standard Spo...

354 Views

0 replies

0 likes

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Help please

Hi I use Spotify on my phone I logged out now I can't log back in keeps saying password or email are wrong but Thay are not I can log in on line just not on app I restored app to see if that helps but still can't log in

Newbie

Hi I use Spotify on my phone I logged out now I can't log back in keeps saying password or email are wrong but Thay are not I can log in on line just not on app I restored app to see if that helps bu...

osornios

Spotify Star

275 Views

1 replies

0 likes

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"Songs" List Disappeared on iOS

My entire list of saved songs has disapeared on my iPhone Spotify app. Playlists are unaffected (although the songs within are not recognized as saved). My desktop app still has all the songs saved. Anyone run into this before?

Newbie

My entire list of saved songs has disapeared on my iPhone Spotify app. Playlists are unaffected (although the songs within are not recognized as saved). My desktop app still has all the songs sa...

340 Views

0 replies

0 likes

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All "My music" downloaded with "Available Offline" disappeared - iPhone 6S

Hi all, in last 6 month I have "downloaded" music in Spotify on my iPhone 6S iOS 9.3.2 - about 6 GB of music, because I am on project in West Africa, internet connection is here only as prepaid data and 6GB - just for your info - is about 30$. This w...

Newbie

Hi all, in last 6 month I have "downloaded" music in Spotify on my iPhone 6S iOS 9.3.2 - about 6 GB of music, because I am on project in West Africa, internet connection is here only as prepaid data ...

636 Views

0 replies

0 likes

disappeared
Offline Content
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Solved!! Cannot renew Spotify premium with iTunes money

I have been trying to figure out how to get premium renewed for about two weeks and cannot figure out how to renew with the iTunes money like I've been able to do previously… Can anyone help me?

Casual Listener

I have been trying to figure out how to get premium renewed for about two weeks and cannot figure out how to renew with the iTunes money like I've been able to do previously… Can anyone help me?

glitter4ever002

Newbie

25262 Views

5 replies

0 likes

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Haven't saved anything offline?

Hi there, For some time now, I keep getting the following message when using the offline feature/listening to saved albums: "You haven't saved anything from . Save this album to keep it in Your Library." Really really annoying! A solution would be gr...

Visitor

Hi there,   For some time now, I keep getting the following message when using the offline feature/listening to saved albums: "You haven't saved anything from <Album Name>.  Sa...

322 Views

0 replies

0 likes

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Locked out of account

Hello! I appear to be locked out of my account. I can't log in on the IOS app, and have tried reinstalling it, but to no avail.I'm unable to log in to my account online either- I've tried from a few different computers and IP addresses, but it keeps ...

Newbie

Hello!  I appear to be locked out of my account. I can't log in on the IOS app, and have tried reinstalling it, but to no avail. I'm unable to log in to my account online either- I've tried fr...

osornios

Spotify Star

7128 Views

1 replies

1 likes

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Premium family

Can anyone share with me how to the people on the premium family plan create their own playlist?

Newbie

Can anyone share with me how to the people on the premium family plan create their own playlist?

Bittencourt

Spotify Star

279 Views

1 replies

0 likes

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  • 1 replies
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Daily mix

I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))

Casual Listener

I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))

osornios

Spotify Star

700 Views

1 replies

1 likes

  • 700 Views
  • 1 replies
  • 1 likes