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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 49937 Views
  • 15 replies
  • 36 likes
  • 49937 Views
  • 15 replies
  • 36 likes

Solved!! Payment

I just downloaded the Spotify app and I wanted to know if I could be on the app and not pay anything. I'm on Spotify Free but I don't know if it is totally free. I read on a website that Spotify Free still makes you pay and I wanted to know if that i...

  • Newbie
  • I just downloaded the Spotify app and I wanted to know if I could be on the app and not pay anything. I'm on Spotify Free but I don't know if it is totally free. I read on a website that Spotify Free...
  • oscitare
  • Composer
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing on my iPhone 6

The app will inevitably crash within a minute whenever I go into online mode (there are no issues when offline)

  • Newbie
  • The app will inevitably crash within a minute whenever I go into online mode (there are no issues when offline)
  • osornios
  • Spotify Star
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

Playing offline

I have to go online first so I can just view my list of saved music. Everytime! Ugh! Sometimes I have to close my spotify and open it again just to see my list. Help!

  • Newbie
  • I have to go online first so I can just view my list of saved music. Everytime! Ugh! Sometimes I have to close my spotify and open it again just to see my list. Help!
  • osornios
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

App Update

My spotify app has not updates in the app store. Yet I can see my spotify is behind the current version.

  • Visitor
  • My spotify app has not updates in the app store. Yet I can see my spotify is behind the current version.  
  • champster13
  • Newbie
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes

Offline album with some musics with echo/noise problem

I've downloaded an album called "Nação Serrana" from "Os Serranos", but from the music "Loucos por Serrano" starts and echo and a background noise preventing to hear the music properly. I've already turned off Offline availability and incrise the dow...

  • Visitor
  • I've downloaded an album called "Nação Serrana" from "Os Serranos", but from the music "Loucos por Serrano" starts and echo and a background noise preventing to hear the music properly.   ...
  • annasteen
  • Newbie
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Radio Error

m on iPhone 5; brand new to Spotify. When I'm playing a song, and I click the Radio option in the sub-menu, I get an Error Message (no number). Help? What's going on? I thought I could initiate a radio function around any song...

  • Newbie
  • m on iPhone 5; brand new to Spotify.  When I'm playing a song, and I click the Radio option in the sub-menu, I get an Error Message (no number).  Help?  What's going on?  I t...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Spotify don't download the musics

My Spotify has a bug, when I click on "available offline" the download don't start and I don't have any message after that, this just doesn't work, I have sufficient memory, I need help. ThanksiPhone 6s 64gb

  • Casual Listener
  • My Spotify has a bug, when I click on "available offline" the download don't start and I don't have any message after that, this just doesn't work, I have sufficient memory, I need help. Thanks iP...
  • Didiap
  • Newbie
  • 501 Views
  • 1 replies
  • 1 likes
  • 501 Views
  • 1 replies
  • 1 likes

Iphone keeps stopping Spotify

I am trying to use Spotify as a continuous music player for music at a restaurant. It plays for about 24 hours but then kicks the app off and stops the music. Is there a way to continuously play the music without having the keep hitting repeat and pl...

  • Newbie
  • I am trying to use Spotify as a continuous music player for music at a restaurant. It plays for about 24 hours but then kicks the app off and stops the music. Is there a way to continuously play the ...
  • margaret-kraus
  • Gig Goer
  • 644 Views
  • 1 replies
  • 0 likes
  • 644 Views
  • 1 replies
  • 0 likes

Spotify app on iPhone won't let me log in

I have been at this several times for the last few weeks and I'm begining to become very frustrated. I cannot log into Spotify through the app on my iPhone; however, if I long in through a web browser, it's fine. Through the iPhone app I will click "...

  • Newbie
  • I have been at this several times for the last few weeks and I'm begining to become very frustrated. I cannot log into Spotify through the app on my iPhone; however, if I long in through a web browse...
  • 570 Views
  • 0 replies
  • 1 likes
  • 570 Views
  • 0 replies
  • 1 likes

Facebook Log in on IOS

I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify account and use Spotify on my iPhone, any solutions?...

  • Newbie
  • I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify a...
  • 316 Views
  • 0 replies
  • 0 likes
  • iphone
    Log-in
  • 316 Views
  • 0 replies
  • 0 likes

Remove from library not working

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What is with that?!?

  • Visitor
  • I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What ...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

My Spotify won't show album covers

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

  • Newbie
  • Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers
  • 585 Views
  • 0 replies
  • 0 likes
  • 585 Views
  • 0 replies
  • 0 likes

Music won't download to offline mode

Why won't my music download to offline mode !?

  • Regular
  • Why won't my music download to offline mode !?
  • Victorhugobarba
  • Newbie
  • 17275 Views
  • 18 replies
  • 1 likes
  • 17275 Views
  • 18 replies
  • 1 likes

Huge delay after clicking play song or adding songs to playlists (iPad Mini)

I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a song to a playlist. I thought it was my internet con...

  • Newbie
  • I've been using Spotify happily for probably around 2-3 years on my iPad Mini without problems until recently. I frequently get these huge pauses of nothingness when I try to stream a song or add a s...
  • silentpilgrim
  • Regular
  • 878 Views
  • 1 replies
  • 0 likes
  • 878 Views
  • 1 replies
  • 0 likes

Locked out of my account

Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home country to France because I can't even access my accou...

  • Newbie
  • Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home cou...
  • osornios
  • Spotify Star
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

iPhone 6 app won't download

Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?

  • Casual Listener
  • Hey, I couldn't get into my app yesterday so deleted it to redownload and now it won't install. All my other apps are fine and I've been able to update them, I'm using the latest iOS too. Any ideas?
  • Cara30
  • Casual Listener
  • 772 Views
  • 5 replies
  • 0 likes
  • 772 Views
  • 5 replies
  • 0 likes

Solved!! Liked from radio

Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that have deleted it? Can u guys help?

  • Casual Listener
  • Hi. I can't find the playlist called liked from radio. Just started using the radio. Might be a possibility that  have deleted it? Can u guys help?
  • musicbrenda
  • Newbie
  • 11792 Views
  • 131 replies
  • 1 likes
  • 11792 Views
  • 131 replies
  • 1 likes

Spotify offline when on 4G

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

  • Newbie
  • Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.
  • Bittencourt
  • Spotify Star
  • 9655 Views
  • 1 replies
  • 0 likes
  • 9655 Views
  • 1 replies
  • 0 likes

Can't login through app after changing Facebook Password.

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have already authorized Spotify". I then hit OK and I'm tak...

  • Casual Listener
  • I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have alr...
  • petruspjs
  • Newbie
  • 780 Views
  • 5 replies
  • 0 likes
  • 780 Views
  • 5 replies
  • 0 likes