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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43232 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108660 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1624 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301756 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127718 Views

19 replies

38 likes

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  • 19 replies
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Download One artist on iPhone

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone. thanks

Visitor

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone.   thanks

Kripps

Newbie

382 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local Files Won't Download When Using College's Wifi - Need Help!

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song, so I figure that is the issue. Only problem is th...

Newbie

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song...

511 Views

0 replies

2 likes

  • 511 Views
  • 0 replies
  • 2 likes

Spotify won't open, it freezes>crashes on loading,but it's on the list of opened apps (7.1.2)

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again...So, now, 90% (no kidding, actually it could be even mor...

Music Fan

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again.....

Steve8888

Newbie

1340 Views

2 replies

0 likes

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Solved!! Bad iOS App performance

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in under a minute of waiting for the application to res...

Casual Listener

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in u...

user-removed

Not applicable

1194 Views

3 replies

1 likes

  • 1194 Views
  • 3 replies
  • 1 likes

Playing through one device and stops even though other isn't playing

Hi guys, I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing and says that another device is playing therefore I have to ...

Newbie

Hi guys,   I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing ...

user-removed

Not applicable

461 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Help, app went BACK to old layout

Hello everyone. I had the new layout with the bar at the bottom (a great improvement) for a while, but the app switched back to the old layout on its own. I know the new layout rolls out gradually, but how come I had it and thenit reverted?Any ideas ...

Casual Listener

Hello everyone. I had the new layout with the bar at the bottom (a great improvement) for a while, but the app switched back to the old layout on its own. I know the new layout rolls out gradually, b...

g1veway

Casual Listener

632 Views

2 replies

0 likes

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Solved!! Listening device flashing and stopping play

This started about 30 minutes ago. I was at my house getting ready to leave, I turn on Spotify on my phone and it asks if I want to continue listening on my computer or play on this device. I pressed this device. Now when I start Spotify playing a so...

Newbie

This started about 30 minutes ago. I was at my house getting ready to leave, I turn on Spotify on my phone and it asks if I want to continue listening on my computer or play on this device. I pressed...

thomas_music

Regular

1612 Views

1 replies

0 likes

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Solved!! Stops after one song

Hello everyone! Since yesterday I've got this problem with Spotify; at the end of every song played, music stops 2-3 seconds before the end of the track, and in order to hear the next song I need to skip the current one. I've logged out, logged in, u...

Casual Listener

Hello everyone! Since yesterday I've got this problem with Spotify; at the end of every song played, music stops 2-3 seconds before the end of the track, and in order to hear the next song ...

aldolerario

Casual Listener

1269 Views

3 replies

0 likes

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Wasted blank screen space in context menu

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad UX design and a pain in everyday usage. Thats happen...

Regular

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad&n...

Atikalz

Regular

594 Views

2 replies

0 likes

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Spotify crashes when playing video

I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to any other device. Any help would be appreciated!

Newbie

I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to...

frequentlycrash

Newbie

634 Views

2 replies

0 likes

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Spotify Premium not working on my iPhone

Hello, Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logged back in several times today. Frustrated!

Newbie

Hello,   Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logge...

user-removed

Not applicable

389 Views

1 replies

0 likes

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  • 1 replies
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Refund of my $10

Hello I need help with something

Newbie

Hello I need help with something

Maxim

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
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Spotify not playing on iPad

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

Regular

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

Nico

Community Legend

595 Views

1 replies

0 likes

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  • 1 replies
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iPod touch 2g keeps trying to load Spotify after I log-in

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that after I log-in successfully I get a screen saying ...

Newbie

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that...

kerstimon

Newbie

1600 Views

5 replies

0 likes

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  • 5 replies
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I CAN`T LOG IN IN IOS DEVICE

HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??

Newbie

HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??

alan_m110

Newbie

557 Views

3 replies

0 likes

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  • 3 replies
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Mobile Local Files to Desktop

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a large number of songs from my old desktop to spoti...

Newbie

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a...

790 Views

0 replies

0 likes

Help me!
Help Spotify!
local files
Local files for Spotify Mobile
local files on iphone
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Bought premium on PlayStation, doesn't work on phone

I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me.My account on my phone will says free member. Same email. I've logged in and out and was harvest for the service

Newbie

I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me. My account on my phone will says free member. Same email. I've logged in and out and was harvest for ...

464 Views

0 replies

0 likes

  • 464 Views
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  • 0 likes