Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232332 Views

27 replies

5 likes

  • 232332 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113855 Views

116 replies

13 likes

Other
  • 113855 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2273 Views

0 replies

0 likes

iOS
  • 2273 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303820 Views

61 replies

16 likes

  • 303820 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129583 Views

19 replies

38 likes

  • 129583 Views
  • 19 replies
  • 38 likes

Superuser Contribution Discovery Weekly Playlist Recovery feature

Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, someone already posted it, and it's on a "not right now" statu...

Casual Listener

Hellow, lads.   So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, so...

missietat

Casual Listener

855 Views

3 replies

0 likes

  • 855 Views
  • 3 replies
  • 0 likes

Solved!! Album art takes forever to load despite connection quality

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...

Music Fan

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now.   I've been using Spotify for a few years just fine. But I had a free account. A month ago ...

power_max_9000

Music Fan

8502 Views

4 replies

0 likes

albumart
connection
slow
  • 8502 Views
  • 4 replies
  • 0 likes

Adding music to library by playing songs

Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I don't create playlists or add music general library. I was ...

Newbie

Hello,   I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Casual Listener

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

ebourlon

Casual Listener

1372 Views

3 replies

4 likes

  • 1372 Views
  • 3 replies
  • 4 likes

COMPRAR SPOTIFY PREMIUM

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C¿Alguna solución?

Newbie

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C ¿Alguna solución?

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Solved!! Songs Stop In Offline Mode

Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in the playlist (although I didn't think that mattered...

Newbie

Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in ...

superlegodj

Casual Listener

1459 Views

2 replies

0 likes

  • 1459 Views
  • 2 replies
  • 0 likes

New tabbed-style interface still not activated

Hello, All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doesn't show it, even after clearing all data and reinstalling....

Newbie

Hello,   All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doe...

user-removed

Not applicable

649 Views

1 replies

0 likes

Interface
Tabbed
  • 649 Views
  • 1 replies
  • 0 likes

Can't log in to my premium account

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong password but im 100% sure thats my password. And i tried ...

Casual Listener

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong passwo...

osornios

Spotify Star

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Chromecast Audio - casting to groups from spotify on my iPhone only works once.

It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If I make a new group (same speakers), it will work ag...

Casual Listener

It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If ...

Spotifyplease

Newbie

4414 Views

5 replies

1 likes

  • 4414 Views
  • 5 replies
  • 1 likes

Can't sign in

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

Newbie

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

feelikeastrangr

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

How do I cancel my download list?

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!

Newbie

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that?   Any help would be greatly appreciated!

feelikeastrangr

Community Legend

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Solved!! Why spotify is not showing any more an album that it used to?.

Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.

Newbie

Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.

KristenOBrien

Music Fan

1589 Views

2 replies

2 likes

  • 1589 Views
  • 2 replies
  • 2 likes

Major log in problems

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on but it want let me create an a account because it ...

Casual Listener

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on...

gothiccat1

Casual Listener

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes

Offline Content Being Deleted Randomly

Hi all, New to the community but I have had spotify for a long time and never had this issue until recently. Now my issue is that today and a couple other times within the past month or two all of my offline content has been deleted. The content is s...

Casual Listener

Hi all,   New to the community but I have had spotify for a long time and never had this issue until recently.    Now my issue is that today and a couple other times within the pas...

t0rr3nt

Casual Listener

1055 Views

6 replies

1 likes

  • 1055 Views
  • 6 replies
  • 1 likes

change user ipad

hello, i use the family account with an ipad. i want to change the user. the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write my user name every time again. this isn´t very comfortable. are ther...

Casual Listener

hello,   i use the family account with an ipad. i want to change the user.   the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write...

mzwagemakers

Roadie

5470 Views

5 replies

0 likes

  • 5470 Views
  • 5 replies
  • 0 likes

Paid for premium but premium not working

So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as playing music offline I the iphone app. (note that th...

Newbie

So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as pl...

Seanbowlin

Newbie

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Download One artist on iPhone

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone. thanks

Visitor

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone.   thanks

Kripps

Newbie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Local Files Won't Download When Using College's Wifi - Need Help!

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song, so I figure that is the issue. Only problem is th...

Newbie

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song...

515 Views

0 replies

2 likes

  • 515 Views
  • 0 replies
  • 2 likes

Spotify won't open, it freezes>crashes on loading,but it's on the list of opened apps (7.1.2)

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again...So, now, 90% (no kidding, actually it could be even mor...

Music Fan

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again.....

Steve8888

Newbie

1343 Views

2 replies

0 likes

  • 1343 Views
  • 2 replies
  • 0 likes

Solved!! Bad iOS App performance

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in under a minute of waiting for the application to res...

Casual Listener

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in u...

user-removed

Not applicable

1220 Views

3 replies

1 likes

  • 1220 Views
  • 3 replies
  • 1 likes