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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

  • 37124 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

  • 299135 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

  • 125826 Views
  • 19 replies
  • 38 likes

Spotify Premium not working on my iPhone

Hello, Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logged back in several times today. Frustrated!

Newbie

Hello,   Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logge...

user-removed

Not applicable

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Refund of my $10

Hello I need help with something

Newbie

Hello I need help with something

Maxim

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Spotify not playing on iPad

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

Regular

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

Nico

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

iPod touch 2g keeps trying to load Spotify after I log-in

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that after I log-in successfully I get a screen saying ...

Newbie

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that...

kerstimon

Newbie

1576 Views

5 replies

0 likes

  • 1576 Views
  • 5 replies
  • 0 likes

I CAN`T LOG IN IN IOS DEVICE

HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??

Newbie

HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??

alan_m110

Newbie

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

Mobile Local Files to Desktop

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a large number of songs from my old desktop to spoti...

Newbie

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a...

773 Views

0 replies

0 likes

Help me!
Help Spotify!
local files
Local files for Spotify Mobile
local files on iphone
  • 773 Views
  • 0 replies
  • 0 likes

Bought premium on PlayStation, doesn't work on phone

I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me.My account on my phone will says free member. Same email. I've logged in and out and was harvest for the service

Newbie

I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me. My account on my phone will says free member. Same email. I've logged in and out and was harvest for ...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Error message when sharing to Facebook

Every time I go to share a song a window pops up giving me an error message. Press share than select the Facebook icon, press Post. After you press post the error window pops up saying "There was an error posting to Spotify " Please try again. I have...

Newbie

Every time I go to share a song a window pops up giving me an error message. Press share than select the Facebook icon, press Post. After you press post the error window pops up saying "There was an ...

edovega

Newbie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Spotify wont update

I have a little problem with the app. I dont have the menubar on the bottom of the app, even though I have the latest update.Instead to get to the menu I have to press the "3 lines" in the upper left corner and have the menu from there. Many of my fr...

Casual Listener

I have a little problem with the app.   I dont have the menubar on the bottom of the app, even though I have the latest update. Instead to get to the menu I have to press the "3 lines" in the...

timmieschaap

Composer

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Iphone Spotify app

I have a little problem with the app. I dont have the menubar on the bottom of the app, even though I have the latest update.Instead to get to the menu I have to press the "3 lines" in the upper left corner. Many of my friends have the same iPhone an...

Newbie

I have a little problem with the app.   I dont have the menubar on the bottom of the app, even though I have the latest update. Instead to get to the menu I have to press the "3 lines" in the...

Hubo

Community Legend

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes

Problems with Sonos and Regular Spotify on Family Account

So I have a family account set up on our iPhones, which is great. Unfortunately, when the wife tries to use her Spotify account (linked via the family plan) on the Sonos app, it pauses my account on the regular Spotify account on my iPhone. This only...

Regular

So I have a family account set up on our iPhones, which is great. Unfortunately, when the wife tries to use her Spotify account (linked via the family plan) on the Sonos app, it pauses my a...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Local Files Issue

SO ANNOYED. I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone. I have trying to ressolve this isssue the past few days now but nothing will work. I tried the fire wall thing, the typical sync playlist thing, uninstallin...

Music Fan

SO ANNOYED.  I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone.  I have trying to ressolve this isssue the past few days now but nothing will work.  I tr...

carmengoose

Newbie

990 Views

2 replies

0 likes

  • 990 Views
  • 2 replies
  • 0 likes

changing my password

I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.

Newbie

I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.

kbrooksc

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Can't open radio pages from radio search

Hi all,I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5. When I tap the new station button, the search comes up. Search works fine, but when I tap the artist, album, or song to go to the radio page...

Newbie

Hi all, I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5.   When I tap the new station button, the search comes up. Search works...

ElectricTwanger

Regular

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Ipod Nano 6th generation Sync

Hello, I have the ¨th generation nano ipod with the 30 pin cable and I can't connect to spotify, is there a way to do it?Thanks.

Casual Listener

Hello, I have the ¨th generation nano ipod with the 30 pin cable and I can't connect to spotify, is there a way to do it? Thanks.

user-removed

Not applicable

1130 Views

2 replies

0 likes

  • 1130 Views
  • 2 replies
  • 0 likes

Can't click on or select search results. (iPad)

When searching for stuff on the iPad-app, i do get back results, I just can't do anything with them i.e. playing them, holding down to get the options or even scrolling down further. Every other function seems to work, it' just the search function th...

Newbie

When searching for stuff on the iPad-app, i do get back results, I just can't do anything with them i.e. playing them, holding down to get the options or even scrolling down further. Every other func...

Franck

Casual Listener

1715 Views

2 replies

3 likes

Mac
  • 1715 Views
  • 2 replies
  • 3 likes