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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27190 Views
  • 13 replies
  • 33 likes
  • 27190 Views
  • 13 replies
  • 33 likes

Paid for premium

I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.

  • Newbie
  • I paid for premium but it still has my thing as free everyone says I might have updated the wrong account but I only have one. It took the money off my iTunes account. Very angry.
  • Maxim
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Pay Spotify Premium with Itunes Card

How do i pay for spotify premium on my phone using an itunes card instead of credit

  • Newbie
  • How do i pay for spotify premium on my phone using an itunes card instead of credit
  • Hubo
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Album suddenly not available offline any more

Hi All,My albums are saved offline and were available offline until yesterday. Synced 5 days ago.Now when trying to hear them, Spotify says "Du hast noch nichts aus (Albumname) gespeichert. Speichere dieses Album, um es in 'Bibliothek' anzuzeigen. Tr...

  • Regular
  • Hi All, My albums are saved offline and were available offline until yesterday. Synced 5 days ago. Now when trying to hear them, Spotify says "Du hast noch nichts aus (Albumname) gespeichert. Speic...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

disable multiple devices

Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want to listen to Spotify from someone else's device. At ...

  • Newbie
  • Whenever im listening to Spotify on my iPhone my music is interrupted b/c a few other devices are available for me to listen from (i.e, another iPhone or laptop! how do i "DISABLE" that i dont want t...
  • dylan_grey
  • Roadie
  • 6416 Views
  • 1 replies
  • 0 likes
  • 6416 Views
  • 1 replies
  • 0 likes

Solved!! Offline syncing pauses because Spotify goes idle

Have this problem every time I sync a long playlist. An error message occurs: "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing." Now I can't really sit and wait and be inside the app if I sy...

  • Newbie
  • Have this problem every time I sync a long playlist. An error message occurs:   "Spotify has paused syncing your offline playlists since it's currently idle. Open Spotify to resume syncing."...
  • Mnyb
  • Roadie
  • 17208 Views
  • 2 replies
  • 0 likes
  • 17208 Views
  • 2 replies
  • 0 likes

problems with my Premium signature

My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to listen to music. Besides several other reasons I like...

  • Newbie
  • My premium subscription was canceled, but the bill was paid, and I'm not understanding why she didn't return to work. I really need my account back, because I have to make my travels and I want to li...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Push notifications (lack of)

Hello I have all the push notifications settings turned on (in iOS settings and in the app itself) but I they don't seem to be showing up. For instance when someone adds a track to a collaborative playlist, I get nothing. Whereas everyone else in the...

  • Regular
  • Hello   I have all the push notifications settings turned on (in iOS settings and in the app itself) but I they don't seem to be showing up. For instance when someone adds a track to a colla...
  • Fddc99
  • Newbie
  • 814 Views
  • 4 replies
  • 0 likes
  • 814 Views
  • 4 replies
  • 0 likes

download song with wifi connection but my cell data was bust

I have Iphone 6 and was connected to a wifi and dowloading many playlist.I receive a texto from my compagny of cell and in 1hours or 2 hours I take 3 go on the 3g instead of the wifi... and yes wifi assistance is off.Any Idea?

  • Newbie
  • I have Iphone 6 and was connected to a wifi and dowloading many playlist. I receive a texto from my compagny of cell and in 1hours or 2 hours I take 3 go on the 3g instead of the wifi... and yes wif...
  • timmieschaap
  • Composer
  • 477 Views
  • 1 replies
  • 0 likes
  • data bust
  • 477 Views
  • 1 replies
  • 0 likes

Problems with the payment

I try for three times to get de pay for the premium service but it doesn't change my account, only say free and I don't understand why!!! Please help me! I try with all the methods but It doesn't works

  • Newbie
  • I try for three times to get de pay for the premium service but it doesn't change my account, only say free and I don't understand why!!! Please help me! I try with all the methods but It doesn't wor...
  • osornios
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Offline Tracks Gone Unsynched

I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn't an issue I had over 30GB with synced music on my...

  • Roadie
  • I opened my Spotify the other day to see all my songs I had synched were suddenly unsynched and it was trying to resync them all. Why would this happen? Most recent iOS iPhone 6S Plus and storage isn...
  • JamesGB
  • Gig Goer
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Yamaha RX A550 not visible in devices

Hi there, I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is not visible as a device although it is on the network as is able to ...

  • Newbie
  • Hi there,    I purchased my amp in March and never had an issue with connecting to Spotify via wifi at home via MacBook Pro, or 2 different iPhone 6s. Since about 2 weeks the Yamaha is no...
  • 345 Views
  • 0 replies
  • 1 likes
  • 345 Views
  • 0 replies
  • 1 likes

"Next up"

Why does Spotify add songs to "up next" without me telling it too????

  • Casual Listener
  • Why does Spotify add songs to "up next" without me telling it too????
  • Hubo
  • Community Legend
  • 434 Views
  • 3 replies
  • 1 likes
  • 434 Views
  • 3 replies
  • 1 likes

Spotify constantly pauses when listening through headphones on iPhone

I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / face the phone down in my hand. Sometimes the track w...

  • Newbie
  • I use Pioneer headphones with my iPhone 6 and when listening to music from the Spotify app, it will constantly pause and then start playing again - mostly this happens when I put it in my pocket / fa...
  • 295 Views
  • 0 replies
  • 1 likes
  • 295 Views
  • 0 replies
  • 1 likes

Solved!! Managing Folders on iPad

Hi I use my ipad and phone for Spotify and want to be able to have several main folders with subfolders containing different album/artist within them.Is this possible?Thanks!

  • Casual Listener
  • Hi I use my ipad and phone for Spotify and want to be able to have several main folders with subfolders containing different album/artist within them. Is this possible? Thanks!
  • Solista73
  • Casual Listener
  • 7759 Views
  • 4 replies
  • 1 likes
  • 7759 Views
  • 4 replies
  • 1 likes

Solved!! Being charged in wrong currency

I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as stated on my account details.This means Spotify has been ch...

  • Casual Listener
  • I have been a Premium subscriber for quite some time now, but just found out on my credit card statement that Spotify has been charging me USD14.90 per month instead of MYR14.90 per month as sta...
  • KevinMY
  • Casual Listener
  • 567 Views
  • 2 replies
  • 0 likes
  • 567 Views
  • 2 replies
  • 0 likes

Premium

I am paying for premium but will not recieve on other devices in the home.

  • Casual Listener
  • I am paying for premium but will not recieve on other devices in the home.
  • tomasrex
  • Roadie
  • 2982 Views
  • 1 replies
  • 0 likes
  • 2982 Views
  • 1 replies
  • 0 likes

My playlists have disappeared?

Hi,About half of my playlists have completely vanished, some that I had just been listening to earlier in the day. I've logged in and out of my account, stopped running the app, and checked other devices with no luck. Is there a way to recover my mis...

  • Newbie
  • Hi, About half of my playlists have completely vanished, some that I had just been listening to earlier in the day. I've logged in and out of my account, stopped running the app, and checked other...
  • Alejandar
  • Spotify
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Deleted songs help?

I know it's happened to me in the past but is there anyway to recover songs from just my general saved songs list? I just looked on my iPhone and saw song deleted and have no idea what it was. Any solution?

  • Casual Listener
  • I know it's happened to me in the past but is there anyway to recover songs from just my general saved songs list? I just looked on my iPhone and saw song deleted and have no idea what it was. Any so...
  • anjieeeeeeeeee
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Unable to download songs to offline

I have an iPhone 6 iOS 9.3.2 and the Spotify app will not let me download any songs. I have 4 gigs available to me and I have tried to delete the app and redownload it but nothing works.

  • Casual Listener
  • I have an iPhone 6 iOS 9.3.2 and the Spotify app will not let me download any songs. I have 4 gigs available to me and I have tried to delete the app and redownload it but nothing works.
  • Astame
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

I want to change the songs that are available offline, how do I "undownload" them?

I would like to change the songs that are available to me whilst offline. I have toggled the "Available offline" button but the green arrow is still next to all of the songs in the album/playlist. I don't seem to be able to get rid of it - can you pl...

  • Newbie
  • I would like to change the songs that are available to me whilst offline.  I have toggled the "Available offline" button but the green arrow is still next to all of the songs in the album/playli...
  • tomasrex
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes