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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408153 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279401 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178836 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to look for someone's spotify account? other than them having to l...
For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to loo...
Casual Listener
468 Views
1 replies
0 likes
When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Steps to reproduce the issue:Open the app (close it before if you had it...
When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Step...
708 Views
0 replies
0 likes
After I paid trough iTunes Store the 12.99€, and after the iTunes Store show me the bill, my Spotify doesn't pass to the premium version, already deleted the app and downloaded again, tired everything, so since I spent those money and I can't use Spo...
After I paid trough iTunes Store the 12.99€, and after the iTunes Store show me the bill, my Spotify doesn't pass to the premium version, already deleted the app and downloaded again, tired everythin...
Casual Listener
542 Views
4 replies
0 likes
I installed spotify on ipad, but when i try to login with facebook, i type the facebook user and password, and the screen stays white (see atached picture), and thats it. I cannot login without facebook, because i created my account via facebook.than...
I installed spotify on ipad, but when i try to login with facebook, i type the facebook user and password, and the screen stays white (see atached picture), and thats it. I cannot login without faceb...
274 Views
0 replies
0 likes
Hola, tengo el plan family premium, pero algunas canciones de mi playlists no se reproducen y otras si. Cual puede ser el problema? Mi telefono es un iphone SE.
Hola, tengo el plan family premium, pero algunas canciones de mi playlists no se reproducen y otras si. Cual puede ser el problema? Mi telefono es un iphone SE.
Spotify Star
418 Views
3 replies
0 likes
I have a free account and I've always been able to listen to explicit songs in my playlists. Today I went to play an explicit song and it suddenly doesn't say it's explicit by the name. I went back to the album where the song came from and it says it...
I have a free account and I've always been able to listen to explicit songs in my playlists. Today I went to play an explicit song and it suddenly doesn't say it's explicit by the name. I went back t...
Not applicable
330 Views
1 replies
1 likes
Everytime when i try to find a song with shazam, shazam creates a new "My Shazam Tracks" list on my spotify. I try to connect shazam about this issue ten days ago but there is no answer yet. Is there any suggestino to fix it?
Everytime when i try to find a song with shazam, shazam creates a new "My Shazam Tracks" list on my spotify. I try to connect shazam about this issue ten days ago but there is no answer yet. Is ...
376 Views
0 replies
3 likes
Hi, I'm a premium subscriber and wondering what the difference between “Save” and ”Available Offline” is: When I save an album, i.e. in the Spotfiy App on my mac, it will be instantly downloaded and made available offline on my iPhone, although I hav...
Hi, I'm a premium subscriber and wondering what the difference between “Save” and ”Available Offline” is: When I save an album, i.e. in the Spotfiy App on my mac, it will be instantly downlo...
Newbie
5076 Views
2 replies
0 likes
Hello, I'm having an issue I can't figure out. I'm playing Spotify thru my iPad mini and during every single song, about every 30 seconds, I hear a telephone ringing. All of my notifications are turned off, and it's a ring my iPad has never made on i...
Hello, I'm having an issue I can't figure out. I'm playing Spotify thru my iPad mini and during every single song, about every 30 seconds, I hear a telephone ringing. All of my notifications ar...
Newbie
474 Views
1 replies
0 likes
Hey.So I just added local files to my desktop Spotify and they work just perfectly, but my iPhone wont find them? It just says my local files playlist is empty. Im logged in with same account to both devices and using same wifi connection.
Hey. So I just added local files to my desktop Spotify and they work just perfectly, but my iPhone wont find them? It just says my local files playlist is empty. Im logged in with same account to bo...
Newbie
353 Views
1 replies
0 likes
Why when I cross the border or travel on plane can I not listen to Spotify? I have paid for premium and downloaded songs??? What's going on?
Why when I cross the border or travel on plane can I not listen to Spotify? I have paid for premium and downloaded songs??? What's going on?
Casual Listener
650 Views
5 replies
0 likes
Just like the title said. Whenever I try to preview song/album/playlist by long press, Spotify suddenly crashed and closed. I repeat this and get the same result.I dont know if it's iOS 10 beta fault or just Spotify hasnt maximized to iOS 10
Just like the title said. Whenever I try to preview song/album/playlist by long press, Spotify suddenly crashed and closed. I repeat this and get the same result. I dont know if it's iOS 10 beta fau...
Community Legend
797 Views
1 replies
0 likes
I'm looking for a device that has no camera and can run spotify in offline mode. cant have any devices with a camera at my work, so i can no longer use my phone. a bit of research showed i could do that with ipod touch gen3, if i run an older version...
I'm looking for a device that has no camera and can run spotify in offline mode. cant have any devices with a camera at my work, so i can no longer use my phone. a bit of research showed i could do t...
Casual Listener
433 Views
2 replies
0 likes
Hello all I want to move from Apple Music to Spotify and have some credits left on the apple AppStore. Want to spend them on Spotify premium but currently can't. So as Long as there are no inapp purchase for premium I will have to stay with Apple Mus...
Hello all I want to move from Apple Music to Spotify and have some credits left on the apple AppStore. Want to spend them on Spotify premium but currently can't. So as Long as there are no i...
Spotify Star
380 Views
1 replies
0 likes
I am on Spotify premium. Just yesterday my account was working fine. I opened spotify today to find all my playlists had disappeared. And when i try to play a song, they stop playing midway. I've read some posts suggesting that it could possibly be b...
I am on Spotify premium. Just yesterday my account was working fine. I opened spotify today to find all my playlists had disappeared. And when i try to play a song, they stop playing midway. I've rea...
412 Views
0 replies
0 likes
does anyone now how I can remove offline music from my I Phone? My memory is getting full...
does anyone now how I can remove offline music from my I Phone? My memory is getting full...
Casual Listener
694 Views
4 replies
0 likes
I realize that these have probably already been requested at some point, but they are really pretty big issues that should be corrected. PC: When contributing to an ongoing message conversation / music sharing within Spotify that I have with a follow...
I realize that these have probably already been requested at some point, but they are really pretty big issues that should be corrected. PC: When contributing to an ongoing message conversat...
522 Views
0 replies
0 likes
I am unable to log into my account via IOS app, it does work on a computer.
I am unable to log into my account via IOS app, it does work on a computer.
Newbie
565 Views
2 replies
0 likes
Hi, i unsubscribed from my iphone via my appleID, spotify does not appear there anymore but i still get charged the price of the upgrade from Free to Premium. I want my money back, can someone help? Yves-dk
Hi, i unsubscribed from my iphone via my appleID, spotify does not appear there anymore but i still get charged the price of the upgrade from Free to Premium. I want my money back, can someone help? ...
Community Legend
342 Views
1 replies
0 likes
Hello everyone, 2 months ago I was in Colombia and I had trouble logging get in, but I followed the instructions, and edited my profile and I was able to login again. But then I came back from my trip, and I had the same problem, I repeated the instr...
Hello everyone, 2 months ago I was in Colombia and I had trouble logging get in, but I followed the instructions, and edited my profile and I was able to login again. But then I came b...
290 Views
0 replies
0 likes
