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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

  • 299114 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

New tabbed-style interface still not activated

Hello, All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doesn't show it, even after clearing all data and reinstalling....

Newbie

Hello,   All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doe...

user-removed

Not applicable

633 Views

1 replies

0 likes

Interface
Tabbed
  • 633 Views
  • 1 replies
  • 0 likes

Can't log in to my premium account

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong password but im 100% sure thats my password. And i tried ...

Casual Listener

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong passwo...

osornios

Spotify Star

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Chromecast Audio - casting to groups from spotify on my iPhone only works once.

It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If I make a new group (same speakers), it will work ag...

Casual Listener

It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If ...

Spotifyplease

Newbie

4349 Views

5 replies

1 likes

  • 4349 Views
  • 5 replies
  • 1 likes

Can't sign in

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

Newbie

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

feelikeastrangr

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

How do I cancel my download list?

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!

Newbie

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that?   Any help would be greatly appreciated!

feelikeastrangr

Community Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Solved!! Why spotify is not showing any more an album that it used to?.

Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.

Newbie

Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.

KristenOBrien

Music Fan

1562 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Major log in problems

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on but it want let me create an a account because it ...

Casual Listener

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on...

gothiccat1

Casual Listener

641 Views

3 replies

0 likes

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  • 3 replies
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Offline Content Being Deleted Randomly

Hi all, New to the community but I have had spotify for a long time and never had this issue until recently. Now my issue is that today and a couple other times within the past month or two all of my offline content has been deleted. The content is s...

Casual Listener

Hi all,   New to the community but I have had spotify for a long time and never had this issue until recently.    Now my issue is that today and a couple other times within the pas...

t0rr3nt

Casual Listener

955 Views

6 replies

1 likes

  • 955 Views
  • 6 replies
  • 1 likes

change user ipad

hello, i use the family account with an ipad. i want to change the user. the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write my user name every time again. this isn´t very comfortable. are ther...

Casual Listener

hello,   i use the family account with an ipad. i want to change the user.   the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write...

mzwagemakers

Roadie

5375 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Paid for premium but premium not working

So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as playing music offline I the iphone app. (note that th...

Newbie

So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as pl...

Seanbowlin

Newbie

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Download One artist on iPhone

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone. thanks

Visitor

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone.   thanks

Kripps

Newbie

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Local Files Won't Download When Using College's Wifi - Need Help!

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song, so I figure that is the issue. Only problem is th...

Newbie

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song...

502 Views

0 replies

2 likes

  • 502 Views
  • 0 replies
  • 2 likes

Spotify won't open, it freezes>crashes on loading,but it's on the list of opened apps (7.1.2)

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again...So, now, 90% (no kidding, actually it could be even mor...

Music Fan

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again.....

Steve8888

Newbie

1325 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Bad iOS App performance

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in under a minute of waiting for the application to res...

Casual Listener

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in u...

user-removed

Not applicable

1165 Views

3 replies

1 likes

  • 1165 Views
  • 3 replies
  • 1 likes

Playing through one device and stops even though other isn't playing

Hi guys, I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing and says that another device is playing therefore I have to ...

Newbie

Hi guys,   I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing ...

user-removed

Not applicable

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Help, app went BACK to old layout

Hello everyone. I had the new layout with the bar at the bottom (a great improvement) for a while, but the app switched back to the old layout on its own. I know the new layout rolls out gradually, but how come I had it and thenit reverted?Any ideas ...

Casual Listener

Hello everyone. I had the new layout with the bar at the bottom (a great improvement) for a while, but the app switched back to the old layout on its own. I know the new layout rolls out gradually, b...

g1veway

Casual Listener

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

Solved!! Listening device flashing and stopping play

This started about 30 minutes ago. I was at my house getting ready to leave, I turn on Spotify on my phone and it asks if I want to continue listening on my computer or play on this device. I pressed this device. Now when I start Spotify playing a so...

Newbie

This started about 30 minutes ago. I was at my house getting ready to leave, I turn on Spotify on my phone and it asks if I want to continue listening on my computer or play on this device. I pressed...

thomas_music

Regular

1583 Views

1 replies

0 likes

  • 1583 Views
  • 1 replies
  • 0 likes

Solved!! Stops after one song

Hello everyone! Since yesterday I've got this problem with Spotify; at the end of every song played, music stops 2-3 seconds before the end of the track, and in order to hear the next song I need to skip the current one. I've logged out, logged in, u...

Casual Listener

Hello everyone! Since yesterday I've got this problem with Spotify; at the end of every song played, music stops 2-3 seconds before the end of the track, and in order to hear the next song ...

aldolerario

Casual Listener

1242 Views

3 replies

0 likes

  • 1242 Views
  • 3 replies
  • 0 likes

Wasted blank screen space in context menu

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad UX design and a pain in everyday usage. Thats happen...

Regular

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad&n...

Atikalz

Regular

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Spotify crashes when playing video

I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to any other device. Any help would be appreciated!

Newbie

I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to...

frequentlycrash

Newbie

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes