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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227771 Views

53 replies

13 likes

  • 227771 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152310 Views

507 replies

108 likes

  • 152310 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106506 Views

19 replies

38 likes

  • 106506 Views
  • 19 replies
  • 38 likes

NO NOTIFICATION when a playlist I follow has songs added to it.

My friends and I follow eachothers playlists. We add songs to it multiple times a week. We used to receive a notification whenever a song was added e.g. [song] by [artist] was added to [playlist] but I, and many of my friends, haven't received these ...

Newbie

My friends and I follow eachothers playlists. We add songs to it multiple times a week. We used to receive a notification whenever a song was added e.g. [song] by [artist] was added to [playlist] but...

osornios

Spotify Star

1703 Views

1 replies

0 likes

  • 1703 Views
  • 1 replies
  • 0 likes

Spotify keeps restarting the song every second

Every time I try to play a song, Spotify keeps restarting the song over and over again nonstop or it keeps switching to the next song every second. I am unable to listen to any music because it restarts/switches every second. I have tried deleting th...

Newbie

Every time I try to play a song, Spotify keeps restarting the song over and over again nonstop or it keeps switching to the next song every second. I am unable to listen to any music because it resta...

1168 Views

0 replies

0 likes

  • 1168 Views
  • 0 replies
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My iPhone has 106gb free and Spotify won't sync the mp3s from my desktop

Hi, Please help. I have 106gb free on my iphone. I have many mp3 songs in my playlist. But spotify won't sync them. When I click on that missing mp3 file on my phone, the song plays on my computer! Why won't it download and sync on my phone? Thanks! ...

Newbie

  Hi, Please help.    I have 106gb free on my iphone.  I have many mp3 songs in my playlist.  But spotify won't sync them.    When I click on that missing mp3 ...

osornios

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Cannot go premium

Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any PIN so that i can go premium.please help thanx

Newbie

Hi there i'm janmarc from philippines. Im wondering why can't i go premium i am a globe sim user and i'm planning to pay via load balance, i already filled the form then spotify did not send me any P...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

HELP

my Spotify account isn't on premium even though when I check my apple account it say that I am. I paid the fee for this month already but it would not activate my Spotify

Newbie

my Spotify account isn't on premium even though when I check my apple account it say that I am. I paid the fee for this month already but it would not activate my Spotify

MattSuda

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Reset my songs and Spotify to be like new

I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new

Newbie

I would like to know if there is a way I can delete all my songs and saved data on my Spotify for IOS. I would like it to be like new

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Premium isn't working

I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account

Casual Listener

I have Spotify premium about two months ago but this morning I open the app and my account wasn't premium anymore. I can't even try to make another premium account

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Share current playing with another user

Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time.I will give an example to clarify. I have a family account with my girlfriend, I would like to 'hook' to what she is lis...

Newbie

Hi, I was wondering if it is possible to listen the same let's say queue as another user. On two or more devices at the same time. I will give an example to clarify. I have a family account with my ...

555 Views

0 replies

1 likes

current playlist
share music
synchronize
  • 555 Views
  • 0 replies
  • 1 likes

Songs that have multiple artists no longer display all names

For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking at a song, like this: But when you actually play a s...

Casual Listener

For the last week, maybe more, when a song has multiple artists, Spotify has started to only display the first artist that appears in the list. It acknowledges different artists when simply looking a...

865 Views

0 replies

0 likes

artist names
multiple artists
  • 865 Views
  • 0 replies
  • 0 likes

Mushroomhead album problem

I'm requesting albums from an artist called Mushroomhead I would like if you had a couple more albums from this artist please ad Beautiful Stories for Ugly Children and savior sorrow and last but not least XX I would appreciate if these albums from t...

Newbie

I'm requesting albums from an artist called Mushroomhead I would like if you had a couple more albums from this artist please ad Beautiful Stories for Ugly Children and savior sorrow and last but not...

mike_vengeance

Roadie

1185 Views

1 replies

1 likes

  • 1185 Views
  • 1 replies
  • 1 likes

cannot get my iPod 3rd generation to sync with spotify web player

Hello everyone,i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not allowed to have them at work. when i bought it i was...

Newbie

Hello everyone, i recently purchased an ipod 3rd generation online becuase i wanted an ipod new enough to allow me to use spotify but old enough so that it didnt have a camera on it because i am not...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
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local files

I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases

Newbie

I have a problem with my iphone which is that when I add songs from my pc to my playlist spotify these are not downloaded to my device cases

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

How to sync for non premium

I use to be able to save my favorites for offline now I cannot (PC)

Regular

I use to be able to save my favorites for offline now I cannot (PC)

DOGBONE

Regular

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

No Push Notifications!

Hi all, Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone. What steps you’ve tried already: I have tried disabling and re-enabling all push notifications in settings, logging out and re-logging in, ...

Casual Listener

Hi all,   Brief description of the issue: I am not receiving any notifications on iOS for either iPad or iPhone.    What steps you’ve tried already: I have tried disabling and re-e...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Cannot play any music after change country

To start off, I'm a free user. I just moved to Taiwan from the US. After 14 days, I get locked out with a "Wrong Country" error, so I changed the country settings in my profile.Now, I cannot play any songs at all on my iPhone. Every time I press "Shu...

Newbie

To start off, I'm a free user. I just moved to Taiwan from the US. After 14 days, I get locked out with a "Wrong Country" error, so I changed the country settings in my profile. Now, I cannot play...

449 Views

0 replies

0 likes

  • 449 Views
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  • 0 likes

Cannot access playlists on Ipad

I am a premium subscriber. I cannot access my playlists on my I pad but I have no problem seeing my playlists on my linked IPhone.. The format is different on both devices. Also on the IPad I see under the "Recently played" section albums I never lis...

Newbie

I am a premium subscriber. I cannot access my playlists on my I pad but I have no problem seeing my playlists on my linked IPhone.. The format is different on both devices. Also on the IPad I see und...

337 Views

0 replies

0 likes

  • 337 Views
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Superuser Contribution Premium

I´m trying to buy Spotify Premium, but every time that I finalize the card error, but I know that´s everything okay with my card. What I need to do?

Newbie

I´m trying to buy Spotify Premium, but every time that I finalize the card error, but I know that´s everything okay with my card. What I need to do?

meahtenoha

Spotify

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

TRIED EVERYTHING playlists still missing

I went into the app and it was clear, none of okay play lists were there. I went online and checked around, they recommended deleting it and logging in again. That made it worse. Now there's just recently played rather than my playlists. I can only g...

Newbie

I went into the app and it was clear, none of okay play lists were there. I went online and checked around, they recommended deleting it and logging in again. That made it worse. Now there's just rec...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Playlist changed from being available offline by itself. Bug or something else?

I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listened to in offline mode by sliding the bar to green ne...

Casual Listener

I logged into my account via a freshly installed iPhone app on a freshly restored iPhone running iOS 9.3.2 (the latest). After I logged in, I ensured that all my playlists would be able to be listene...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes