Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232351 Views

27 replies

5 likes

  • 232351 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113868 Views

116 replies

13 likes

Other
  • 113868 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2276 Views

0 replies

0 likes

iOS
  • 2276 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303829 Views

61 replies

16 likes

  • 303829 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129596 Views

19 replies

38 likes

  • 129596 Views
  • 19 replies
  • 38 likes

I want to stream my downloaded playlist at a higher quality

Hi all, Download Quality - Normal, 96kbpsStream Quality - Extreme, 320 kbps I set my download quality low to save space on my phone, so when I play my playlist offline, it plays at 96 kbps. However, when I am online/connected to the internet, I would...

Newbie

Hi all,   Download Quality - Normal, 96kbps Stream Quality - Extreme, 320 kbps   I set my download quality low to save space on my phone, so when I play my playlist offline, it plays a...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Post to Spotify not working

Anyone have an error pop up when wanting to share songs on Spotify using iOS? I always get it. It still posts to twitter, fb, and Tumblr fine.

Newbie

Anyone have an error pop up when wanting to share songs on Spotify using iOS? I always get it. It still posts to twitter, fb, and Tumblr fine.

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

BMW - Spotify - New Update - Crash Connected Drive

The new update is crashing the Connected Drive. This is on the CIC Connected Drive, not NBT. How does one roll-back to an older version?

Newbie

The new update is crashing the Connected Drive. This is on the CIC Connected Drive, not NBT.    How does one roll-back to an older version?

525 Views

0 replies

1 likes

  • 525 Views
  • 0 replies
  • 1 likes

Old Mix of the week

So I had this one songe in my mix of the week. but it refreshed and now I'm not able to listen to the song anymore. because i didnt save it. is there a way to get it back ?

Newbie

So I had this one songe in my mix of the week. but it refreshed and now I'm not able to listen to the song anymore. because i didnt save it. is there a way to get it back ?

felipepelaquim

Music Fan

748 Views

1 replies

1 likes

  • 748 Views
  • 1 replies
  • 1 likes

Works, but only sometimes

Ok, just wondering if anyone else is experiencing this problem with spotify on mobile. I have an Iphone 6s with the newest operating system and certain songs just refuse to play beyond 5-10 seconds after which they freeze and I'm forced to skip. Has ...

Casual Listener

Ok, just wondering if anyone else is experiencing this problem with spotify on mobile. I have an Iphone 6s with the newest operating system and certain songs just refuse to play beyond 5-10 seconds a...

Imalica

Casual Listener

868 Views

3 replies

1 likes

  • 868 Views
  • 3 replies
  • 1 likes

Can't get free trial?

Ok so I'm on my phone and I was trying to get your free trial but every time I click "free 7 days" or whatever when the offer pops up, the thing just goes away and doesn't do anything. How do I fix it?

Newbie

Ok so I'm on my phone and I was trying to get your free trial but every time I click "free 7 days" or whatever when the offer pops up, the thing just goes away and doesn't do anything. How do I fix i...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Cannot redownload the App

I deleted the app to make room for pictures but now I cannot redownload it? Every time I try it fails to and I have plenty of storage and good internet connection?

Newbie

I deleted the app to make room for pictures but now I cannot redownload it? Every time I try it fails to and I have plenty of storage and good internet connection?

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Lista de reprodução

Prezados,Um dos meus interesses é poder incluir uma música para ser reproduzida à seguir (função que o Deezer não tem por exemplo), mas falta uma função que é administrar a lista a ser reprimida.Uso IPhone e IPad para ouvir música, muito mais o IPad,...

Casual Listener

Prezados, Um dos meus interesses é poder incluir uma música para ser reproduzida à seguir (função que o Deezer não tem por exemplo), mas falta uma função que é administrar a lista a ser reprimida. ...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

[iOS][Music] Lost shuffle on iPad and other options COMPLAINT

When playing music regardless of position of IPad the view of the album cover restricts the options at the bottom that I used to have IE play next, shuffle Only option I have is to add to a playlist... This happened all of a sudden and really frustra...

Newbie

When playing music regardless of position of IPad the view of the album cover restricts the options at the bottom that I used to have IE play next, shuffle   Only option I have is to add to a ...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Loosing my tracks !!!

Ok so I love this app but Seem to constantly have this issue ! I travel a lot and use the offline mode whilst I travel! I keep losing my saved tracks , some 3000 keep UN DOWNLOADING ! Iv saved my entire library over and over but as I sit in the airpo...

Newbie

Ok so I love this app but Seem to constantly have this issue ! I travel a lot and use the offline mode whilst I travel! I keep losing my saved tracks , some 3000 keep UN DOWNLOADING ! Iv saved my ent...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Solved!! [IOS10PublicBeta3] Song preview crashes application

Hi, I found out the spotify application crashes on IOS10 Public Beta 3 when i try to do a "song preview" (hold finger on song). The problem is not present in the latest IOS9 release. Not sure if this should be fixed on the Apple end of things or on s...

Regular

Hi,   I found out the spotify application crashes on IOS10 Public Beta 3 when i try to do a "song preview" (hold finger on song). The problem is not present in the latest IOS9 release. Not sur...

Marcomarini1

Newbie

1380 Views

3 replies

1 likes

  • 1380 Views
  • 3 replies
  • 1 likes

Payment

I wanted to do the free trial. Didn't like the difference since I don't use it and I cancelled it and it charged me anyway... I just need some one to help me. I would like my refund since I had to cancel it again. There was no sense in paying them ca...

Newbie

I wanted to do the free trial. Didn't like the difference since I don't use it and I cancelled it and it charged me anyway... I just need some one to help me. I would like my refund since I had to ca...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Solved!! How to play songs on individual devices??

Hi! May I know if its possible to play songs on individual devices like if lets say me and my girlfriend share the same spotify account but she wants to listen to her song and I want to listen to mine at the same time. Currently what I'm experiencing...

Visitor

Hi!    May I know if its possible to play songs on individual devices like if lets say me and my girlfriend share the same spotify account but she wants to listen to her song and I want...

staijw

Newbie

1625 Views

4 replies

0 likes

  • 1625 Views
  • 4 replies
  • 0 likes

iOS 10 - iPad Pro display bug in Landscape

Hello Spotify Community, I came across this bug today while using Spotify on the iOS 10 GM seed, which will be the release version of iOS 10 being released to the public next week. While using the latest version of Spotify, I came across the bug that...

Newbie

Hello Spotify Community,   I came across this bug today while using Spotify on the iOS 10 GM seed, which will be the release version of iOS 10 being released to the public next week. While usi...

584 Views

0 replies

0 likes

  • 584 Views
  • 0 replies
  • 0 likes

Spotify is lagging like crazy

HelloI have Spotify premium and it's been lagging like crazy the past couple of days. I have read so many of your comments and it seems like am not the only one with this issue. I NEED an effective solution ASAP please. If anyone knows a way to solv ...

Newbie

Hello I have Spotify premium and it's been lagging like crazy the past couple of days. I have read so many of your comments and it seems like am not the only one with this issue. I NEED an effective...

osornios

Spotify Star

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

The interface of playing song is cutting off the bottom edge

With this screen shot you can see that part of the interface got cut off somehow. It was not like this before. No matter I rotate it to other or not I won't be able to switch between shuffle or pause the song manually. Screen shot from the iPad Pro

Casual Listener

With this screen shot you can see that part of the interface got cut off somehow. It was not like this before. No matter I rotate it to other or not I won't be able to switch between shuffle or pause...

osornios

Spotify Star

1228 Views

3 replies

0 likes

  • 1228 Views
  • 3 replies
  • 0 likes

How to search for songs

Hi!I have updated to spotify 2.0.0.Since then I cannot find the search bar anymore.Where is it now?(I have got an iPhone 5s with iOS8)

Newbie

Hi! I have updated to spotify 2.0.0. Since then I cannot find the search bar anymore. Where is it now? (I have got an iPhone 5s with iOS8)

Temi20

Newbie

5739 Views

9 replies

0 likes

  • 5739 Views
  • 9 replies
  • 0 likes

I upgraded to Premium through Itunes but it still says I'm using Free

I pay for premium through spotify and it had worked before but I accidently forgot to renew my subscription so they put my account back to free. I put money in my account and paid for premium and it took the money out but it still says I'm using free...

Newbie

I pay for premium through spotify and it had worked before but I accidently forgot to renew my subscription so they put my account back to free. I put money in my account and paid for premium and it ...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Adding albums - all songs favourited

Hi all, On iOS, when I add an album to my library, all of the tracks on it automatically go into my songs library. Is it possible to stop this, as it makes finding individual tracks I have saved in the Songs folder difficult? Thanks in advance.

Casual Listener

Hi all,   On iOS, when I add an album to my library, all of the tracks on it automatically go into my songs library. Is it possible to stop this, as it makes finding individual tracks I have s...

ligerblubber

Newbie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Please help!

Is there a hack or something that allows people to add songs to playlist or add songs to my library without having to leave home screen? I mean like you'd turn on your phone and instead of logging in to your phone you could just press a button and it...

Newbie

Is there a hack or something that allows people to add songs to playlist or add songs to my library without having to leave home screen? I mean like you'd turn on your phone and instead of logging in...

rtu96

Music Fan

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes