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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241973 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124820 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2971 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307676 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131967 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify unresponsive on both iPhone and iPad

Hi, I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch. Past the splash screen when I see the "browse" section I tap on my library and then the app stops responding. I tried delet...

Newbie

Hi,   I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch.   Past the splash screen when I see the "browse" section...

601 Views

0 replies

0 likes

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Solved!! Can't login on app

I can login on my computer, but I can not login on my app. I don't know how I got logged out, but when I open spotify the login screen is my only option. I try logging in through facebook as usual, and I get a pop up message that "this app may post o...

Casual Listener

I can login on my computer, but I can not login on my app. I don't know how I got logged out, but when I open spotify the login screen is my only option. I try logging in through facebook as usual, a...

greciamho

Newbie

8670 Views

14 replies

0 likes

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  • 14 replies
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Solved!! Sound goes super loud in middle of songs or between songs

When I'm playing music sound will be where I want it and then all of a sudden it goes super loud, like super super loud, this happens when I'm playing music on my ipad or ipod, and also when the song changes it will be a different volume as well, mor...

Newbie

When I'm playing music sound will be where I want it and then all of a sudden it goes super loud, like super super loud, this happens when I'm playing music on my ipad or ipod, and also when the song...

RYMR

Music Fan

2781 Views

1 replies

0 likes

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  • 1 replies
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Premium button under shuffle changed to Download from Offline after trial when purchased

I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free & suddenly I see it saying "Downloading..." & a Downlo...

Casual Listener

I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free...

871 Views

0 replies

0 likes

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  • 0 likes

Add to Up Next Playlist keeps erasing itself iPhone 6splus

I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a playlist, Spotify will erase the songs that were added to play...

Casual Listener

I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a pla...

Joaquiiin

Newbie

601 Views

1 replies

0 likes

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  • 1 replies
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Abroad error.. But not abroad

Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess

Newbie

Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess

kierannikus

Newbie

3203 Views

6 replies

0 likes

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  • 0 likes

Se me cierra repentinamente

Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas gracias

Newbie

Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas graci...

470 Views

0 replies

0 likes

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Lost Music.

Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks

Casual Listener

Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks

Hubo

Community Legend

790 Views

4 replies

0 likes

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Superuser Contribution Locate and/or update

I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?

Casual Listener

I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?

MaryS

Roadie

750 Views

4 replies

0 likes

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  • 4 replies
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problama para pagar a travez de itunes

no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer

Newbie

no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer 

Rudyarreola

Newbie

1344 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Deleting songs off playlists

How do i delete old songs off my playlists? Everytime i try to it (swipe song) it says removed but its still there even after i close app.

Casual Listener

How do i delete old songs off my playlists? Everytime i try to it (swipe song) it says removed but its still there even after i close app.

Meesh68

Casual Listener

790 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Barely scrobbles to LastFM. Why?

The iphone app NEVER scrobbles to LastFM. That feature is enabled, and will SOMETIMES scrobble to LastFM if I am extremely lucky. Why is this? Also, why are some albums available on the desktop client but not the mobile app?

Newbie

The iphone app NEVER scrobbles to LastFM. That feature is enabled, and will SOMETIMES scrobble to LastFM if I am extremely lucky. Why is this?   Also, why are some albums available on the desk...

andreas_wotte

Gig Goer

24367 Views

98 replies

6 likes

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  • 98 replies
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iPhone 4 Spotify unusable with BMW iDrive - iPhone unresponsive

Steps to reproduce the issue:Power on carPlug iPhone into car using USB cableSee Spotify automatically start on iPhoneWait for Spotify option to appear in multimedia section on iDrive (10 second pause before it appears)Select Spotify on iDrive and st...

Casual Listener

Steps to reproduce the issue: Power on car Plug iPhone into car using USB cable See Spotify automatically start on iPhone Wait for Spotify option to appear in multimedia section on iDrive (10 se...

spotty23

Casual Listener

1918 Views

1 replies

0 likes

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Syncing across iOS devices and OS X

This seems obvious-but I'm new here: if I create a playlist on my iPad, doesn't it sync to my other devices with Spotify (iMac and iPhone)--at least when there's wi-fi around, or via cell signal? I spent a lot of time adding songs to a playlist on th...

Newbie

This seems obvious-but I'm new here: if I create a playlist on my iPad, doesn't it sync to my other devices with Spotify (iMac and iPhone)--at least when there's wi-fi around, or via cell signal? I s...

383 Views

0 replies

0 likes

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premium account

Hi, if i log in via my laptop spotify says that i have a premium account but if i log in via the app it says that i have a Free account.. While i have a premium account. When I used my account the first week there weren't any problems but after a wee...

Casual Listener

Hi, if i log in via my laptop spotify says that i have a premium account but if i log in via the app it says that i have a Free account.. While i have a premium account. When I used my account the fi...

Lblb

Casual Listener

774 Views

4 replies

0 likes

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  • 4 replies
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Suscripción desde iphone

Hace unos meses, era usuario premium, y la tarjeta venció, hace unos días, trate de ingresar otra tarjeta para poder volver a ser premium, con la intención de probar el plan familiar (incluso probé otras cuentas con la misma tarjeta), y solo aparece ...

Newbie

Hace unos meses, era usuario premium, y la tarjeta venció, hace unos días, trate de ingresar otra tarjeta para poder volver a ser premium, con la intención de probar el plan familiar (incluso probé o...

370 Views

0 replies

0 likes

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No sound via Spotify on headphones (sound works with other apps - just not Spotify)

Out of the blue, sound is no longer coming through the headphones when using Spotify. This is only happening on one of my iPhones (I switch back-and-forth between two). Spotify music does come out of the iPhone speaker, but the moment you plug in hea...

Casual Listener

Out of the blue, sound is no longer coming through the headphones when using Spotify. This is only happening on one of my iPhones (I switch back-and-forth between two). Spotify music does come o...

magichappens

Casual Listener

3850 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Downloaded songs on mac not appearing on iPhone as downloaded

Hello, I follow and downloaded playlists on my desktop through Spotify and then when I go into my spotify app the playlist appears, but it doesn't appear as downloaded. I've tried deleting and reinstalling the app but this doesnt fix the issue. I am ...

Newbie

Hello,   I follow and downloaded playlists on my desktop through Spotify and then when I go into my spotify app the playlist appears, but it doesn't appear as downloaded. I've tried deleting a...

AryamanWest

Newbie

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Premium on a Kenwood 5160Dab.

Hi All. I'm using the premium service on an ipod touch through a Kenwood 5160Dab.Is it posible to search through my music via the screen on the 5160?It's possible through itunes but not with Spotify?Is this just how it is?

Regular

Hi All.    I'm using the premium service on an ipod touch through a Kenwood 5160Dab. Is it posible to search through my music via the screen on the 5160? It's possible through itunes bu...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes