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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299106 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125794 Views

19 replies

38 likes

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Merging

Any idea why my playlists are merging, for instance i am playing one of my playlists and songs from another playlist is also coming on! Ive done a lovely wedding playlist and can't have fast songs coming on randomly! please help pl

Casual Listener

Any idea why my playlists are merging, for instance i am playing one of my playlists and songs from another playlist is also coming on!    Ive done a lovely wedding playlist and can't hav...

Denise40

Casual Listener

468 Views

2 replies

0 likes

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Saved songs get erased

So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs from there, but then the songs appear as if I had nev...

Casual Listener

So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs fr...

pravusjif

Regular

862 Views

4 replies

0 likes

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Spotify Party Mode Offline Mode

Hi, how can i use Spotify Party Mode in offline mode????????

Newbie

Hi, how can i use Spotify Party Mode in offline mode????????

FriekoRieko

Gig Goer

963 Views

1 replies

2 likes

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It just keep crashing. I tried everything but still

Hi, I've been strugling with this for the past 9 months and serously I'm thinking to switch to another service. Everytime I stream music or download/remove any song from my Iphone 6s Plus the app just crashes. I tried deleting the app and removing it...

Newbie

Hi,   I've been strugling with this for the past 9 months and serously I'm thinking to switch to another service. Everytime I stream music or download/remove any song from my Iphone 6s Plus&nb...

557 Views

0 replies

0 likes

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Solved!! spotify premium but unable to stream on my iphone

I am not able to stream Spotify on my phone. I get this message " Only Premium Users can stream on demand". I have a premium account. I reinstalled spotify on my phone, logged out of the spotify on mac and reinstalled it on mac too. Its still not wor...

Regular

I am not able to stream Spotify on my phone. I get this message " Only Premium Users can stream on demand". I have a premium account. I reinstalled spotify on my phone, logged out of the spotify on m...

ck121

Newbie

3163 Views

15 replies

0 likes

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Local files replaced

Hey Guys, I'd have the following problem where i would need some good advice. I've purchased a RHCP concert album in mp3. The files are on the local files directory on the Desktop app. I've created a playlist and dragged the files to that playlist fr...

Newbie

Hey Guys,   I'd have the following problem where i would need some good advice. I've purchased a RHCP concert album in mp3. The files are on the local files directory on the Desktop app. I've ...

443 Views

0 replies

0 likes

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online songs won't go offline

trying to get my downloaded songs not avalible offline. Some albums are still downloaded after i unmark avalible online so i cant add new music avalible offline since i don have space on my phone.

Newbie

trying to get my downloaded songs not avalible offline. Some albums are still downloaded after i unmark avalible online so i cant add new music avalible offline since i don have space on my phone.&nb...

422 Views

0 replies

0 likes

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Local files are greyed out on iPhone

Hello, I have some local files on my laptop and added them to a playlist. When syncing to my iPhone SE running iOS 9.3.2, these local songs are greyed out, all other songs sync correctly.I did already logged in/out, reinstalled spotify and created a ...

Newbie

Hello,   I have some local files on my laptop and added them to a playlist. When syncing to my iPhone SE running iOS 9.3.2, these local songs are greyed out, all other songs sync correctly. I...

467 Views

0 replies

0 likes

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Manage subscriptions purchase

So I'm trying to help out a coworker before her wedding. She purchased Spotify premium through her Apple ID under manage supsriptions.The problem is that her Spotify account still says free, not sure what account it paid for the subscription at this ...

Newbie

So I'm trying to help out a coworker before her wedding. She purchased Spotify premium through her Apple ID under manage supsriptions. The problem is that her Spotify account still says free, not su...

718 Views

0 replies

0 likes

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Please... how can I get rid of this big, green »Shuffle«-Button?

I'm pay for aPremium Account and I'm happy with your service.Just one thing... there is this big, green Shuffle-Button. This is very irritating, becaus, if I want to skip a song or jump to the next song, I want to have this skip Button instead of a s...

Casual Listener

I'm pay for aPremium Account and I'm happy with your service. Just one thing... there is this big, green Shuffle-Button. This is very irritating, becaus, if I want to skip a song or jump to the next...

angusbutcher

Regular

1470 Views

3 replies

1 likes

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Problemas con premium

Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app store. No puedo pagarlo por otro lado por que mi tarje...

Newbie

Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app sto...

393 Views

0 replies

0 likes

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Destiny Soundtrack Issue

So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'd hit a wall of halo, doom, etc... I then waste all...

Newbie

So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'...

344 Views

0 replies

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Deleting music on Spotify

Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. However I see the music I have downloaded to listen to o...

Newbie

Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. Howev...

423 Views

0 replies

0 likes

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Can't log in using the app

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

Newbie

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

337 Views

0 replies

0 likes

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Superuser Contribution Discovery Weekly Playlist Recovery feature

Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, someone already posted it, and it's on a "not right now" statu...

Casual Listener

Hellow, lads.   So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, so...

missietat

Casual Listener

839 Views

3 replies

0 likes

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Solved!! Album art takes forever to load despite connection quality

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...

Music Fan

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now.   I've been using Spotify for a few years just fine. But I had a free account. A month ago ...

power_max_9000

Music Fan

8325 Views

4 replies

0 likes

albumart
connection
slow
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Adding music to library by playing songs

Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I don't create playlists or add music general library. I was ...

Newbie

Hello,   I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I...

496 Views

0 replies

0 likes

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Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Casual Listener

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

ebourlon

Casual Listener

1344 Views

3 replies

4 likes

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COMPRAR SPOTIFY PREMIUM

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C¿Alguna solución?

Newbie

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C ¿Alguna solución?

425 Views

0 replies

0 likes

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Solved!! Songs Stop In Offline Mode

Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in the playlist (although I didn't think that mattered...

Newbie

Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in ...

superlegodj

Casual Listener

1434 Views

2 replies

0 likes

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  • 2 replies
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