Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246236 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131308 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
455964 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309828 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I use Spotify offline with headphones, sometimes (read: often), it starts skipping ten second bits in the songs I want to listen to. It plays one second, skips ten, plays one, skips ten. It doesn't help turning Spotify off and on a again, turnin...
When I use Spotify offline with headphones, sometimes (read: often), it starts skipping ten second bits in the songs I want to listen to. It plays one second, skips ten, plays one, skips ten. It does...
1347 Views
0 replies
0 likes
desde hace unos dias, cada vez que intento abrir la aplicacion de spotify, me sale un mensaje de que se ha cerrado de forma inesperada. La unica manera de abrirla es desinstalndo la aplicacion y volviendo a instalar. Tengo un mac 10.5.8 y cuenta prem...
desde hace unos dias, cada vez que intento abrir la aplicacion de spotify, me sale un mensaje de que se ha cerrado de forma inesperada. La unica manera de abrirla es desinstalndo la aplicacion y volv...
Newbie
33855 Views
20 replies
8 likes
Hi, Spotify iOS App in Carplay does not list "Podcast & Videos Shows" - it only shows PlaylistSongsAlbumArtistsWhen I start a Podcast inside Spotify app it is also shown in carplay and can be heard.Is it maybe a Premium feature? btw. I'm new here is ...
Hi, Spotify iOS App in Carplay does not list "Podcast & Videos Shows" - it only shows Playlist Songs Album Artists When I start a Podcast inside Spotify app it is also sh...
Newbie
950 Views
1 replies
1 likes
I have four receivers denon installed on my local network. Everything worked perfectly, I could send my music to any of my four teams. Now I can only see one of them, the others have disappeared. The strange thing is that everyone has internet access...
I have four receivers denon installed on my local network. Everything worked perfectly, I could send my music to any of my four teams. Now I can only see one of them, the others have disappeared. The...
500 Views
0 replies
0 likes
So I tried to send my friend a song through my spotify app, but when I searched for his name, there weren't any returned results. I then went on my MacBook, tried the same thing, and his named popped up and I was able to send him the song. I then tri...
So I tried to send my friend a song through my spotify app, but when I searched for his name, there weren't any returned results. I then went on my MacBook, tried the same thing, and his named popped...
384 Views
0 replies
0 likes
Boa noite!Me tornei premium um/dois meses atrás, o primeiro era pra ter sido gratuito, mas tive que pagar para usar. Paguei no boleto. Queria saber como faço pra ter meu primeiro mês de graca...
Boa noite! Me tornei premium um/dois meses atrás, o primeiro era pra ter sido gratuito, mas tive que pagar para usar. Paguei no boleto. Queria saber como faço pra ter meu primeiro mês de graca...
362 Views
0 replies
0 likes
I've noticed this has happened a few times: I'll get home and with the phone connect to wifi, Spotify will show that it is downloading a ton of files. Looking through my library, I see that it is downloading music that had already been downloading. T...
I've noticed this has happened a few times: I'll get home and with the phone connect to wifi, Spotify will show that it is downloading a ton of files. Looking through my library, I see that it is dow...
Music Fan
7033 Views
3 replies
0 likes
I have premium and using the desktop app with my local files in it, but it wont sync to my iphone 6. It just shows "local files" with 0 songs even though i have 19. I clicked the available offline buttion and the green arrow button but it still isn't...
I have premium and using the desktop app with my local files in it, but it wont sync to my iphone 6. It just shows "local files" with 0 songs even though i have 19. I clicked the available offline bu...
Music Fan
883 Views
2 replies
0 likes
So my main playlist is downloaded to my phone. It is the same one I have been using for years. When I remove a song from the playlist, does it get "undownloaded" from my phone, or are all those songs I grew out of taking up space???
So my main playlist is downloaded to my phone. It is the same one I have been using for years. When I remove a song from the playlist, does it get "undownloaded" from my phone, or are all those songs...
Music Fan
2006 Views
2 replies
0 likes
Will I be charged on my iPhone 6 Plus after the trial period? Worried I am, I only want the trial period
Will I be charged on my iPhone 6 Plus after the trial period? Worried I am, I only want the trial period
Spotify Star
589 Views
2 replies
0 likes
Earlier today i was listening to one of my playlist on Spotify (iOS) only to find out 3 minutes later that i was logged out of spotify and couldn't log back in. When i want to log in again using my facebook account (i always used to log in with faceb...
Earlier today i was listening to one of my playlist on Spotify (iOS) only to find out 3 minutes later that i was logged out of spotify and couldn't log back in. When i want to log in again using my f...
Spotify Star
418 Views
1 replies
0 likes
Hola. No sé qué le pasa a la aplicación. Pongo para reproducir una playlist, reproduce una canción y después reproduce cualquier cosa y no sigue con la lista.Ya probé de desinstalarlo y volverlo a instalar y me sigue pasando.Espero alguien me pueda a...
Hola. No sé qué le pasa a la aplicación. Pongo para reproducir una playlist, reproduce una canción y después reproduce cualquier cosa y no sigue con la lista. Ya probé de desinstalarlo y volverlo a ...
Newbie
415 Views
1 replies
0 likes
When I open the app it says "connecting" but I have internet and never connect so I can't listen music, please help to fix this or what can I do for fix it
When I open the app it says "connecting" but I have internet and never connect so I can't listen music, please help to fix this or what can I do for fix it
589 Views
0 replies
0 likes
Hi I was searching songs and my phone glitched out. I had over 1500 songs and they were all deleted. I can't get them back please help.
Hi I was searching songs and my phone glitched out. I had over 1500 songs and they were all deleted. I can't get them back please help.
367 Views
0 replies
0 likes
I was trying to find a song I heard back in july and I cannot remember the sname of the artist nor the name of the song. I tried to go back to my all time facebook history and it stops at june 21, 2016. Is ther any way I can find my history from that...
I was trying to find a song I heard back in july and I cannot remember the sname of the artist nor the name of the song. I tried to go back to my all time facebook history and it stops at june 21, 20...
636 Views
0 replies
0 likes
All songs from "Blonde" got deleted from my playlist. When i search for them, it says that The song is unavailable but i can listen to some other radio **bleep**.. What the **bleep** is this?
All songs from "Blonde" got deleted from my playlist. When i search for them, it says that The song is unavailable but i can listen to some other radio **bleep**.. What the **bleep** is this?
592 Views
0 replies
0 likes
I recently downloaded Frank Ocean's new album and have managed to listen to it a few times already using my iphone with a premium subscription, and so had my partner (who is on the same subscription). However, for some reason today when we both attem...
I recently downloaded Frank Ocean's new album and have managed to listen to it a few times already using my iphone with a premium subscription, and so had my partner (who is on the same subscription)...
501 Views
0 replies
0 likes
I was listening to spotify on my iPhone 5s with it connected to my PS4. An ad came on for constant contact. The ad was cutting in and out, and all of a sudden another ad started playing in the middle of it. I brushed it off as a glitch, but now on my...
I was listening to spotify on my iPhone 5s with it connected to my PS4. An ad came on for constant contact. The ad was cutting in and out, and all of a sudden another ad started playing in the middle...
413 Views
0 replies
0 likes
Hello. New to Spotify, when i I try and move the song order in a custom playlist, the app crashes. Running IOS10 and just installed Spotify after update. thanks for your help
Hello. New to Spotify, when i I try and move the song order in a custom playlist, the app crashes. Running IOS10 and just installed Spotify after update. thanks for your...
976 Views
0 replies
0 likes
I have been having this issue for a week. My iphone 6+ is losing my playlist everytime that I close the app.The next time that I open spotify on the iphone, and go to the playlist section all playlist are missing. I can retrieve them temporarly by ad...
I have been having this issue for a week. My iphone 6+ is losing my playlist everytime that I close the app. The next time that I open spotify on the iphone, and go to the playlist section all ...
398 Views
0 replies
0 likes
