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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

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Cannot redownload the App

I deleted the app to make room for pictures but now I cannot redownload it? Every time I try it fails to and I have plenty of storage and good internet connection?

Newbie

I deleted the app to make room for pictures but now I cannot redownload it? Every time I try it fails to and I have plenty of storage and good internet connection?

345 Views

0 replies

0 likes

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Lista de reprodução

Prezados,Um dos meus interesses é poder incluir uma música para ser reproduzida à seguir (função que o Deezer não tem por exemplo), mas falta uma função que é administrar a lista a ser reprimida.Uso IPhone e IPad para ouvir música, muito mais o IPad,...

Casual Listener

Prezados, Um dos meus interesses é poder incluir uma música para ser reproduzida à seguir (função que o Deezer não tem por exemplo), mas falta uma função que é administrar a lista a ser reprimida. ...

288 Views

0 replies

0 likes

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[iOS][Music] Lost shuffle on iPad and other options COMPLAINT

When playing music regardless of position of IPad the view of the album cover restricts the options at the bottom that I used to have IE play next, shuffle Only option I have is to add to a playlist... This happened all of a sudden and really frustra...

Newbie

When playing music regardless of position of IPad the view of the album cover restricts the options at the bottom that I used to have IE play next, shuffle   Only option I have is to add to a ...

305 Views

0 replies

0 likes

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Loosing my tracks !!!

Ok so I love this app but Seem to constantly have this issue ! I travel a lot and use the offline mode whilst I travel! I keep losing my saved tracks , some 3000 keep UN DOWNLOADING ! Iv saved my entire library over and over but as I sit in the airpo...

Newbie

Ok so I love this app but Seem to constantly have this issue ! I travel a lot and use the offline mode whilst I travel! I keep losing my saved tracks , some 3000 keep UN DOWNLOADING ! Iv saved my ent...

328 Views

0 replies

0 likes

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Solved!! [IOS10PublicBeta3] Song preview crashes application

Hi, I found out the spotify application crashes on IOS10 Public Beta 3 when i try to do a "song preview" (hold finger on song). The problem is not present in the latest IOS9 release. Not sure if this should be fixed on the Apple end of things or on s...

Regular

Hi,   I found out the spotify application crashes on IOS10 Public Beta 3 when i try to do a "song preview" (hold finger on song). The problem is not present in the latest IOS9 release. Not sur...

Marcomarini1

Newbie

1349 Views

3 replies

1 likes

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Payment

I wanted to do the free trial. Didn't like the difference since I don't use it and I cancelled it and it charged me anyway... I just need some one to help me. I would like my refund since I had to cancel it again. There was no sense in paying them ca...

Newbie

I wanted to do the free trial. Didn't like the difference since I don't use it and I cancelled it and it charged me anyway... I just need some one to help me. I would like my refund since I had to ca...

366 Views

0 replies

0 likes

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Solved!! How to play songs on individual devices??

Hi! May I know if its possible to play songs on individual devices like if lets say me and my girlfriend share the same spotify account but she wants to listen to her song and I want to listen to mine at the same time. Currently what I'm experiencing...

Visitor

Hi!    May I know if its possible to play songs on individual devices like if lets say me and my girlfriend share the same spotify account but she wants to listen to her song and I want...

staijw

Newbie

1578 Views

4 replies

0 likes

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iOS 10 - iPad Pro display bug in Landscape

Hello Spotify Community, I came across this bug today while using Spotify on the iOS 10 GM seed, which will be the release version of iOS 10 being released to the public next week. While using the latest version of Spotify, I came across the bug that...

Newbie

Hello Spotify Community,   I came across this bug today while using Spotify on the iOS 10 GM seed, which will be the release version of iOS 10 being released to the public next week. While usi...

578 Views

0 replies

0 likes

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Spotify is lagging like crazy

HelloI have Spotify premium and it's been lagging like crazy the past couple of days. I have read so many of your comments and it seems like am not the only one with this issue. I NEED an effective solution ASAP please. If anyone knows a way to solv ...

Newbie

Hello I have Spotify premium and it's been lagging like crazy the past couple of days. I have read so many of your comments and it seems like am not the only one with this issue. I NEED an effective...

osornios

Spotify Star

617 Views

1 replies

0 likes

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The interface of playing song is cutting off the bottom edge

With this screen shot you can see that part of the interface got cut off somehow. It was not like this before. No matter I rotate it to other or not I won't be able to switch between shuffle or pause the song manually. Screen shot from the iPad Pro

Casual Listener

With this screen shot you can see that part of the interface got cut off somehow. It was not like this before. No matter I rotate it to other or not I won't be able to switch between shuffle or pause...

osornios

Spotify Star

1207 Views

3 replies

0 likes

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How to search for songs

Hi!I have updated to spotify 2.0.0.Since then I cannot find the search bar anymore.Where is it now?(I have got an iPhone 5s with iOS8)

Newbie

Hi! I have updated to spotify 2.0.0. Since then I cannot find the search bar anymore. Where is it now? (I have got an iPhone 5s with iOS8)

Temi20

Newbie

5647 Views

9 replies

0 likes

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I upgraded to Premium through Itunes but it still says I'm using Free

I pay for premium through spotify and it had worked before but I accidently forgot to renew my subscription so they put my account back to free. I put money in my account and paid for premium and it took the money out but it still says I'm using free...

Newbie

I pay for premium through spotify and it had worked before but I accidently forgot to renew my subscription so they put my account back to free. I put money in my account and paid for premium and it ...

403 Views

0 replies

0 likes

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Adding albums - all songs favourited

Hi all, On iOS, when I add an album to my library, all of the tracks on it automatically go into my songs library. Is it possible to stop this, as it makes finding individual tracks I have saved in the Songs folder difficult? Thanks in advance.

Casual Listener

Hi all,   On iOS, when I add an album to my library, all of the tracks on it automatically go into my songs library. Is it possible to stop this, as it makes finding individual tracks I have s...

ligerblubber

Newbie

416 Views

1 replies

0 likes

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Please help!

Is there a hack or something that allows people to add songs to playlist or add songs to my library without having to leave home screen? I mean like you'd turn on your phone and instead of logging in to your phone you could just press a button and it...

Newbie

Is there a hack or something that allows people to add songs to playlist or add songs to my library without having to leave home screen? I mean like you'd turn on your phone and instead of logging in...

rtu96

Music Fan

403 Views

1 replies

0 likes

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Connect with Fitbit Alta

Can I connect Spotify with my Fitbit Alta to listen to music?

Newbie

Can I connect Spotify with my Fitbit Alta to listen to music?

1177 Views

0 replies

1 likes

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Suggested songs

I would really like to know how to turn off suggested song play because I don't like every song by the bands I am listening to. I made a playlist of 2 albums by the band AFI and it keeps playing suggested tracks from all there other albums, albums wh...

Newbie

I would really like to know how to turn off suggested song play because I don't like every song by the bands I am listening to. I made a playlist of 2 albums by the band AFI and it keeps playing sugg...

619 Views

0 replies

0 likes

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somebody help me w this :(

I CANT DOWNLOAD SPOTIFY ON APP STORE :((( I ALREADY RESET MY PHONE.... HOPING THAT I CAN DOWNLOAD IT, BUT IT FAILED... STILL I CANT DOWNLOAD IT :(( HELP ITS BEEN HOW MANY DAYS SINCE IM NOT LISTENING TO MUSIC LOL

Newbie

I CANT DOWNLOAD  SPOTIFY ON APP STORE :(((  I ALREADY RESET MY PHONE.... HOPING THAT I CAN DOWNLOAD IT, BUT IT FAILED... STILL I CANT DOWNLOAD IT :(( HELP ITS BEEN HOW MANY DAYS SINCE IM N...

_isac_

Newbie

441 Views

2 replies

0 likes

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Crash crash crash crash!

For the past 4 weeks I've not been able to open spotify. I press my icon. I get the green symbol aaaaaaaand it crashes. Every time! Without fail. It never gets past that screen. I pay $12.99 a month for an app that just crashes. I've deleted it. Rein...

Newbie

For the past 4 weeks I've not been able to open spotify. I press my icon. I get the green symbol aaaaaaaand it crashes. Every time! Without fail. It never gets past that screen. I pay $12.99 a month ...

349 Views

0 replies

0 likes

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Opting in to iOS tab bar interface

I've noticed that my friends who use Spotify on their iOS devices have an interface with a tab bar at the bottom, while my Spotify app uses a left drawer menu. Same versions. The tab bar interface is much, much more usable and I am rather upset I can...

Visitor

I've noticed that my friends who use Spotify on their iOS devices have an interface with a tab bar at the bottom, while my Spotify app uses a left drawer menu. Same versions. The tab bar interface is...

user-removed

Not applicable

1633 Views

6 replies

2 likes

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Solved!! Spotify will not work on ipod touch 2g

I am trying to install spotify. On my iPod touch 2nd gen running IOS 4.2.1. When I try to download / install it. I get message saying you need to upgrade to IOS 5. But, 4.2.1 is the latest IOS for that device.

Newbie

I am trying to install spotify. On my iPod touch 2nd gen running IOS 4.2.1. When I try to download / install it. I get message saying you need to upgrade to IOS 5. But, 4.2.1 is the latest IOS for t...

Hilltop_Manor

Newbie

41968 Views

25 replies

0 likes

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