Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30721 Views

40 replies

9 likes

  • 30721 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95445 Views

115 replies

12 likes

Other
  • 95445 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293867 Views

60 replies

15 likes

  • 293867 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123781 Views

19 replies

38 likes

  • 123781 Views
  • 19 replies
  • 38 likes

Suggested songs

I would really like to know how to turn off suggested song play because I don't like every song by the bands I am listening to. I made a playlist of 2 albums by the band AFI and it keeps playing suggested tracks from all there other albums, albums wh...

Newbie

I would really like to know how to turn off suggested song play because I don't like every song by the bands I am listening to. I made a playlist of 2 albums by the band AFI and it keeps playing sugg...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
  • 0 likes

somebody help me w this :(

I CANT DOWNLOAD SPOTIFY ON APP STORE :((( I ALREADY RESET MY PHONE.... HOPING THAT I CAN DOWNLOAD IT, BUT IT FAILED... STILL I CANT DOWNLOAD IT :(( HELP ITS BEEN HOW MANY DAYS SINCE IM NOT LISTENING TO MUSIC LOL

Newbie

I CANT DOWNLOAD  SPOTIFY ON APP STORE :(((  I ALREADY RESET MY PHONE.... HOPING THAT I CAN DOWNLOAD IT, BUT IT FAILED... STILL I CANT DOWNLOAD IT :(( HELP ITS BEEN HOW MANY DAYS SINCE IM N...

_isac_

Newbie

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

Crash crash crash crash!

For the past 4 weeks I've not been able to open spotify. I press my icon. I get the green symbol aaaaaaaand it crashes. Every time! Without fail. It never gets past that screen. I pay $12.99 a month for an app that just crashes. I've deleted it. Rein...

Newbie

For the past 4 weeks I've not been able to open spotify. I press my icon. I get the green symbol aaaaaaaand it crashes. Every time! Without fail. It never gets past that screen. I pay $12.99 a month ...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Opting in to iOS tab bar interface

I've noticed that my friends who use Spotify on their iOS devices have an interface with a tab bar at the bottom, while my Spotify app uses a left drawer menu. Same versions. The tab bar interface is much, much more usable and I am rather upset I can...

Visitor

I've noticed that my friends who use Spotify on their iOS devices have an interface with a tab bar at the bottom, while my Spotify app uses a left drawer menu. Same versions. The tab bar interface is...

user-removed

Not applicable

1596 Views

6 replies

2 likes

  • 1596 Views
  • 6 replies
  • 2 likes

Solved!! Spotify will not work on ipod touch 2g

I am trying to install spotify. On my iPod touch 2nd gen running IOS 4.2.1. When I try to download / install it. I get message saying you need to upgrade to IOS 5. But, 4.2.1 is the latest IOS for that device.

Newbie

I am trying to install spotify. On my iPod touch 2nd gen running IOS 4.2.1. When I try to download / install it. I get message saying you need to upgrade to IOS 5. But, 4.2.1 is the latest IOS for t...

Hilltop_Manor

Newbie

41735 Views

25 replies

0 likes

  • 41735 Views
  • 25 replies
  • 0 likes

Merging

Any idea why my playlists are merging, for instance i am playing one of my playlists and songs from another playlist is also coming on! Ive done a lovely wedding playlist and can't have fast songs coming on randomly! please help pl

Casual Listener

Any idea why my playlists are merging, for instance i am playing one of my playlists and songs from another playlist is also coming on!    Ive done a lovely wedding playlist and can't hav...

Denise40

Casual Listener

423 Views

2 replies

0 likes

  • 423 Views
  • 2 replies
  • 0 likes

Saved songs get erased

So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs from there, but then the songs appear as if I had nev...

Casual Listener

So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs fr...

pravusjif

Regular

802 Views

4 replies

0 likes

  • 802 Views
  • 4 replies
  • 0 likes

Spotify Party Mode Offline Mode

Hi, how can i use Spotify Party Mode in offline mode????????

Newbie

Hi, how can i use Spotify Party Mode in offline mode????????

FriekoRieko

Gig Goer

942 Views

1 replies

2 likes

  • 942 Views
  • 1 replies
  • 2 likes

It just keep crashing. I tried everything but still

Hi, I've been strugling with this for the past 9 months and serously I'm thinking to switch to another service. Everytime I stream music or download/remove any song from my Iphone 6s Plus the app just crashes. I tried deleting the app and removing it...

Newbie

Hi,   I've been strugling with this for the past 9 months and serously I'm thinking to switch to another service. Everytime I stream music or download/remove any song from my Iphone 6s Plus&nb...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

Solved!! spotify premium but unable to stream on my iphone

I am not able to stream Spotify on my phone. I get this message " Only Premium Users can stream on demand". I have a premium account. I reinstalled spotify on my phone, logged out of the spotify on mac and reinstalled it on mac too. Its still not wor...

Regular

I am not able to stream Spotify on my phone. I get this message " Only Premium Users can stream on demand". I have a premium account. I reinstalled spotify on my phone, logged out of the spotify on m...

ck121

Newbie

3081 Views

15 replies

0 likes

  • 3081 Views
  • 15 replies
  • 0 likes

Local files replaced

Hey Guys, I'd have the following problem where i would need some good advice. I've purchased a RHCP concert album in mp3. The files are on the local files directory on the Desktop app. I've created a playlist and dragged the files to that playlist fr...

Newbie

Hey Guys,   I'd have the following problem where i would need some good advice. I've purchased a RHCP concert album in mp3. The files are on the local files directory on the Desktop app. I've ...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

online songs won't go offline

trying to get my downloaded songs not avalible offline. Some albums are still downloaded after i unmark avalible online so i cant add new music avalible offline since i don have space on my phone.

Newbie

trying to get my downloaded songs not avalible offline. Some albums are still downloaded after i unmark avalible online so i cant add new music avalible offline since i don have space on my phone.&nb...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Local files are greyed out on iPhone

Hello, I have some local files on my laptop and added them to a playlist. When syncing to my iPhone SE running iOS 9.3.2, these local songs are greyed out, all other songs sync correctly.I did already logged in/out, reinstalled spotify and created a ...

Newbie

Hello,   I have some local files on my laptop and added them to a playlist. When syncing to my iPhone SE running iOS 9.3.2, these local songs are greyed out, all other songs sync correctly. I...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Manage subscriptions purchase

So I'm trying to help out a coworker before her wedding. She purchased Spotify premium through her Apple ID under manage supsriptions.The problem is that her Spotify account still says free, not sure what account it paid for the subscription at this ...

Newbie

So I'm trying to help out a coworker before her wedding. She purchased Spotify premium through her Apple ID under manage supsriptions. The problem is that her Spotify account still says free, not su...

694 Views

0 replies

0 likes

  • 694 Views
  • 0 replies
  • 0 likes

Please... how can I get rid of this big, green »Shuffle«-Button?

I'm pay for aPremium Account and I'm happy with your service.Just one thing... there is this big, green Shuffle-Button. This is very irritating, becaus, if I want to skip a song or jump to the next song, I want to have this skip Button instead of a s...

Casual Listener

I'm pay for aPremium Account and I'm happy with your service. Just one thing... there is this big, green Shuffle-Button. This is very irritating, becaus, if I want to skip a song or jump to the next...

angusbutcher

Regular

1433 Views

3 replies

1 likes

  • 1433 Views
  • 3 replies
  • 1 likes

Problemas con premium

Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app store. No puedo pagarlo por otro lado por que mi tarje...

Newbie

Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app sto...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Destiny Soundtrack Issue

So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'd hit a wall of halo, doom, etc... I then waste all...

Newbie

So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Deleting music on Spotify

Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. However I see the music I have downloaded to listen to o...

Newbie

Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. Howev...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Can't log in using the app

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

Newbie

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discovery Weekly Playlist Recovery feature

Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, someone already posted it, and it's on a "not right now" statu...

Casual Listener

Hellow, lads.   So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, so...

missietat

Casual Listener

818 Views

3 replies

0 likes

  • 818 Views
  • 3 replies
  • 0 likes