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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232377 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113894 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2278 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303838 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129603 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

All my music has disappeared

Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.

Newbie

Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.

411 Views

0 replies

0 likes

  • 411 Views
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Switched carrier, can't find my music

I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.

Newbie

I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.

366 Views

0 replies

0 likes

  • 366 Views
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App download is not working for iPhone

I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?

Newbie

I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?

322 Views

0 replies

0 likes

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Local Files Won't Download to iPhone

(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue)I am trying to download some songs that I have under Local Files. They are mp3, I'm trying to download them over the same wi-fi my laptop i...

Casual Listener

(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue) I am trying to download some songs that I have under Local Files. They are mp3, I'm tr...

656 Views

0 replies

2 likes

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  • 2 likes

Can't login with Spotify credentials

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login!Premium accountSpotify accountPlease advise!

Newbie

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login! Premium account Spotify account Please advise!

osornios

Spotify Star

1093 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sound stops

When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.

Newbie

When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.

444 Views

0 replies

0 likes

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Solved!! How to change language

Hey all spotify usersI have a problem concerning languages on my newly bought Iphone 5. When i first started using spotify i lived in france, therefore my computerversion of spotify was in French to begin with, even when i returned to Denmark (my nat...

Casual Listener

Hey all spotify users I have a problem concerning languages on my newly bought Iphone 5. When i first started using spotify i lived in france, therefore my computerversion of spotify was in French t...

baastardo

Newbie

104610 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

IPHONE SE

when i try and open the app on my iphone. the app will not launch. the icon fills my screen likeit is launching. Then im back to my home screen. i just down loaded it for the first time today.reinstalling/changing the language and country don't work ...

Newbie

when i try and open the app on my iphone. the app will not launch. the icon fills my screen likeit is launching. Then im back to my home screen. i just down loaded it for the first time today.reinsta...

761 Views

0 replies

1 likes

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Spotify Connect - Yamaha w/iPod, Windows and Mac clients.

Okay, I want to know how I can shut down Spotify Connect from connecting to my reciever when I'm not on the local network. I can put my iPhone on LTE, and i'm still able to stream music to it. I unplugged my cable modem, and it stopped. This is a big...

Newbie

Okay, I want to know how I can shut down Spotify Connect from connecting to my reciever when I'm not on the local network.  I can put my iPhone on LTE, and i'm still able to stream music to it. ...

461 Views

0 replies

0 likes

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Spotify unresponsive on both iPhone and iPad

Hi, I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch. Past the splash screen when I see the "browse" section I tap on my library and then the app stops responding. I tried delet...

Newbie

Hi,   I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch.   Past the splash screen when I see the "browse" section...

598 Views

0 replies

0 likes

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Solved!! Can't login on app

I can login on my computer, but I can not login on my app. I don't know how I got logged out, but when I open spotify the login screen is my only option. I try logging in through facebook as usual, and I get a pop up message that "this app may post o...

Casual Listener

I can login on my computer, but I can not login on my app. I don't know how I got logged out, but when I open spotify the login screen is my only option. I try logging in through facebook as usual, a...

greciamho

Newbie

8594 Views

14 replies

0 likes

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  • 14 replies
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Solved!! Sound goes super loud in middle of songs or between songs

When I'm playing music sound will be where I want it and then all of a sudden it goes super loud, like super super loud, this happens when I'm playing music on my ipad or ipod, and also when the song changes it will be a different volume as well, mor...

Newbie

When I'm playing music sound will be where I want it and then all of a sudden it goes super loud, like super super loud, this happens when I'm playing music on my ipad or ipod, and also when the song...

RYMR

Music Fan

2763 Views

1 replies

0 likes

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  • 1 replies
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Premium button under shuffle changed to Download from Offline after trial when purchased

I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free & suddenly I see it saying "Downloading..." & a Downlo...

Casual Listener

I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free...

866 Views

0 replies

0 likes

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Add to Up Next Playlist keeps erasing itself iPhone 6splus

I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a playlist, Spotify will erase the songs that were added to play...

Casual Listener

I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a pla...

Joaquiiin

Newbie

596 Views

1 replies

0 likes

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  • 1 replies
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Abroad error.. But not abroad

Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess

Newbie

Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess

kierannikus

Newbie

3173 Views

6 replies

0 likes

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Se me cierra repentinamente

Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas gracias

Newbie

Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas graci...

467 Views

0 replies

0 likes

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Lost Music.

Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks

Casual Listener

Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks

Hubo

Community Legend

772 Views

4 replies

0 likes

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Superuser Contribution Locate and/or update

I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?

Casual Listener

I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?

MaryS

Roadie

740 Views

4 replies

0 likes

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  • 4 replies
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problama para pagar a travez de itunes

no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer

Newbie

no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer 

Rudyarreola

Newbie

1338 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes