Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237233 Views

27 replies

5 likes

  • 237233 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118487 Views

116 replies

13 likes

Other
  • 118487 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2691 Views

0 replies

0 likes

iOS
  • 2691 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305409 Views

62 replies

16 likes

  • 305409 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130751 Views

19 replies

38 likes

  • 130751 Views
  • 19 replies
  • 38 likes

Can't log into app on Iphone or Ipad

I cant seem to log into my account on my iphone or ipad. I happened to be logged into my PC... go figure! Messaging I receive is Unabe to login, either username or password is incorrect. Have you signed up for a spotify account? Yes I have. Password ...

Newbie

I cant seem to log into my account on my iphone or ipad. I happened to be logged into my PC... go figure!   Messaging I receive is Unabe to login, either username or password is incorrect....

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Premium doesn't apply.

I'm part of a family premium plan and I was logged out of my account somehow and suddenly I'm just on the free version and can't find a way back on. How do I fix this or is it a problem with my billing?

Newbie

I'm part of a family premium plan and I was logged out of my account somehow and suddenly I'm just on the free version and can't find a way back on. How do I fix this or is it a problem with my billi...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Can't open Spotify

Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...

Newbie

Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...

tomfalconer

Newbie

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

No premium even though i've payed

So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting authorized by spotify.

Casual Listener

So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting auth...

osornios

Spotify Star

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
  • 0 likes

Superuser Contribution iOS 9.3.4 excessive battery drain

Spotify gives me less than 6 hours of listening on my iPhone SE. I just opened Spotify to play a saved playlist in offline mode for 2 hours and saw my battery dropping from 100 to 75%, the display was on for literally 1 minute. Dear Spotify team, wha...

Music Fan

Spotify gives me less than 6 hours of listening on my iPhone SE. I just opened Spotify to play a saved playlist in offline mode for 2 hours and saw my battery dropping from 100 to 75%,...

user-removed

Not applicable

973 Views

3 replies

0 likes

  • 973 Views
  • 3 replies
  • 0 likes

Spotify app crashes iOS 9.

I am having a problem with the Spotify app crashing in offline mode. I am using iOS 9.3.1 and Spotify version 5501023. I have of course tried resetting my device, to no effect. I have an iPad Air and there are 26.6 GB available unused space.

Visitor

I am having a problem with the Spotify app crashing in offline mode. I am using iOS 9.3.1 and Spotify version 5501023. I have of course tried resetting my device, to no effect. I have an iPad Ai...

Drilling4mana

Newbie

1956 Views

2 replies

0 likes

  • 1956 Views
  • 2 replies
  • 0 likes

Bug: Swiping to "Add to Up Next" doesn't work in Offline Mode

Hi, I just wanted to report a bug I noticed with the Spotify iOS app. Whenever I'm using it in Offline Mode or my iPhone doesn't have a signal, swiping on a song to add it to the Queue/Up Next playlist doesn't work (or only works occasionally/is extr...

Regular

Hi,  I just wanted to report a bug I noticed with the Spotify iOS app. Whenever I'm using it in Offline Mode or my iPhone doesn't have a signal, swiping on a song to add it to the Queue/Up Next...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes

Plan familiar

No puedo quitar los comerciales

Newbie

No puedo quitar los comerciales

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Doesn't play next song on my Iphone

When listening to my own playlists (and in general), the next song isn't playing. I have to manually klick "next" in order to listen to more music. This just happened a week ago and it still doens't work even if I have delited and downloaded Spotify ...

Newbie

When listening to my own playlists (and in general), the next song isn't playing. I have to manually klick "next" in order to listen to more music. This just happened a week ago and it still doens't ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

New playlists won't sync/load

Playlists that I had on my iPod before a few days ago seem to be working perfectly fine but anything created after that won't load. It creates a new section on the playlists tab so I know that the app is acknowledging there are new playlists to sync ...

Casual Listener

Playlists that I had on my iPod before a few days ago seem to be working perfectly fine but anything created after that won't load. It creates a new section on the playlists tab so I know that the ap...

typlbridge

Newbie

7419 Views

12 replies

0 likes

  • 7419 Views
  • 12 replies
  • 0 likes

Podcasts cause a lot of traffic, even when they are downloaded

Hi! I downloaded the latest episode of the german podcast 'Fest und Flauschig' and also the playlist that accompanies the show called 'Fidi und Bumsi' Today on the way to work I wanted to play this episode, but although it was already downloaded, spo...

Newbie

Hi!   I downloaded the latest episode of the german podcast 'Fest und Flauschig' and also the playlist that accompanies the show called 'Fidi und Bumsi' 😉   Today on the way to work I ...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

Spotify radio stops after 12 songs

I have a premium account, but every radio station that I play stops after about a dozen songs and I have to restart the station. Anyone know why this might be happening?

Newbie

I have a premium account, but every radio station that I play stops after about a dozen songs and I have to restart the station.  Anyone know why this might be happening?

nyarlathotep108

Regular

537 Views

1 replies

2 likes

  • 537 Views
  • 1 replies
  • 2 likes

Offline music not downloading

Firstly, Apologies got asking, i did try to find rhe answer online.on my ipad, i click 'available offline' on the desired playlist and the music does not download. I have tried several solutions.one thread states that a similae problem due to lack of...

Visitor

Firstly, Apologies got asking, i did try to find rhe answer online. on my ipad, i click 'available offline' on the desired playlist and the music does not download. I have tried several solutions....

12121281880

Newbie

1324 Views

7 replies

0 likes

  • 1324 Views
  • 7 replies
  • 0 likes

How to change cover art

To change your cover art you have to becom a rockstar at 

Newbie

To change your cover art you have to becom a rockstar at 

user-removed

Not applicable

1557 Views

3 replies

0 likes

  • 1557 Views
  • 3 replies
  • 0 likes

Premium account random songs not playing offline

Okay, so i've read a few forums and still not finding answers to my issue. I have an iPhone, have no memory issues and have not maxed 3,333 songs on my phone. The playlists or albums I download to the phone when I go offline still doesn't play. When ...

Newbie

Okay, so i've read a few forums and still not finding answers to my issue. I have an iPhone, have no memory issues and have not maxed 3,333 songs on my phone. The playlists or albums I download to th...

osornios

Spotify Star

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

All my music has disappeared

Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.

Newbie

Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Switched carrier, can't find my music

I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.

Newbie

I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

App download is not working for iPhone

I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?

Newbie

I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Local Files Won't Download to iPhone

(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue)I am trying to download some songs that I have under Local Files. They are mp3, I'm trying to download them over the same wi-fi my laptop i...

Casual Listener

(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue) I am trying to download some songs that I have under Local Files. They are mp3, I'm tr...

666 Views

0 replies

2 likes

  • 666 Views
  • 0 replies
  • 2 likes

Can't login with Spotify credentials

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login!Premium accountSpotify accountPlease advise!

Newbie

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login! Premium account Spotify account Please advise!

osornios

Spotify Star

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes