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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241987 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124834 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2973 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307686 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131971 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Why is Spotify downloading all my downloaded music AGAIN???

I've noticed this has happened a few times: I'll get home and with the phone connect to wifi, Spotify will show that it is downloading a ton of files. Looking through my library, I see that it is downloading music that had already been downloading. T...

Casual Listener

I've noticed this has happened a few times: I'll get home and with the phone connect to wifi, Spotify will show that it is downloading a ton of files. Looking through my library, I see that it is dow...

sdimacu

Music Fan

7026 Views

3 replies

0 likes

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Solved!! Local files not syncing

I have premium and using the desktop app with my local files in it, but it wont sync to my iphone 6. It just shows "local files" with 0 songs even though i have 19. I clicked the available offline buttion and the green arrow button but it still isn't...

Casual Listener

I have premium and using the desktop app with my local files in it, but it wont sync to my iphone 6. It just shows "local files" with 0 songs even though i have 19. I clicked the available offline bu...

sdimacu

Music Fan

873 Views

2 replies

0 likes

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  • 2 replies
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Does downloaded music undownload if you remove it from a playlist?

So my main playlist is downloaded to my phone. It is the same one I have been using for years. When I remove a song from the playlist, does it get "undownloaded" from my phone, or are all those songs I grew out of taking up space???

Newbie

So my main playlist is downloaded to my phone. It is the same one I have been using for years. When I remove a song from the playlist, does it get "undownloaded" from my phone, or are all those songs...

sdimacu

Music Fan

1957 Views

2 replies

0 likes

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  • 2 replies
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7 day free trial

Will I be charged on my iPhone 6 Plus after the trial period? Worried I am, I only want the trial period

Newbie

Will I be charged on my iPhone 6 Plus after the trial period? Worried I am, I only want the trial period

osornios

Spotify Star

583 Views

2 replies

0 likes

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  • 2 replies
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Spotify account gone?

Earlier today i was listening to one of my playlist on Spotify (iOS) only to find out 3 minutes later that i was logged out of spotify and couldn't log back in. When i want to log in again using my facebook account (i always used to log in with faceb...

Newbie

Earlier today i was listening to one of my playlist on Spotify (iOS) only to find out 3 minutes later that i was logged out of spotify and couldn't log back in. When i want to log in again using my f...

osornios

Spotify Star

413 Views

1 replies

0 likes

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  • 1 replies
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Mala reproducción

Hola. No sé qué le pasa a la aplicación. Pongo para reproducir una playlist, reproduce una canción y después reproduce cualquier cosa y no sigue con la lista.Ya probé de desinstalarlo y volverlo a instalar y me sigue pasando.Espero alguien me pueda a...

Newbie

Hola. No sé qué le pasa a la aplicación. Pongo para reproducir una playlist, reproduce una canción y después reproduce cualquier cosa y no sigue con la lista. Ya probé de desinstalarlo y volverlo a ...

SHEKAIVAN

Newbie

412 Views

1 replies

0 likes

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  • 1 replies
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A conection problem

When I open the app it says "connecting" but I have internet and never connect so I can't listen music, please help to fix this or what can I do for fix it

Newbie

When I open the app it says "connecting" but I have internet and never connect so I can't listen music, please help to fix this or what can I do for fix it

581 Views

0 replies

0 likes

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Lost music

Hi I was searching songs and my phone glitched out. I had over 1500 songs and they were all deleted. I can't get them back please help.

Newbie

Hi I was searching songs and my phone glitched out. I had over 1500 songs and they were all deleted. I can't get them back please help.

360 Views

0 replies

0 likes

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Facebook/ history

I was trying to find a song I heard back in july and I cannot remember the sname of the artist nor the name of the song. I tried to go back to my all time facebook history and it stops at june 21, 2016. Is ther any way I can find my history from that...

Newbie

I was trying to find a song I heard back in july and I cannot remember the sname of the artist nor the name of the song. I tried to go back to my all time facebook history and it stops at june 21, 20...

630 Views

0 replies

0 likes

history
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Can't hear Frank oceans new album

All songs from "Blonde" got deleted from my playlist. When i search for them, it says that The song is unavailable but i can listen to some other radio **bleep**.. What the **bleep** is this?

Newbie

All songs from "Blonde" got deleted from my playlist. When i search for them, it says that The song is unavailable but i can listen to some other radio **bleep**.. What the **bleep** is this?

585 Views

0 replies

0 likes

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Downloaded an album but all of the songs say 'unavailable'

I recently downloaded Frank Ocean's new album and have managed to listen to it a few times already using my iphone with a premium subscription, and so had my partner (who is on the same subscription). However, for some reason today when we both attem...

Newbie

I recently downloaded Frank Ocean's new album and have managed to listen to it a few times already using my iphone with a premium subscription, and so had my partner (who is on the same subscription)...

497 Views

0 replies

0 likes

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All of my songs show up as ads.

I was listening to spotify on my iPhone 5s with it connected to my PS4. An ad came on for constant contact. The ad was cutting in and out, and all of a sudden another ad started playing in the middle of it. I brushed it off as a glitch, but now on my...

Newbie

I was listening to spotify on my iPhone 5s with it connected to my PS4. An ad came on for constant contact. The ad was cutting in and out, and all of a sudden another ad started playing in the middle...

410 Views

0 replies

0 likes

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Moving songs in a playlist

Hello. New to Spotify, when i I try and move the song order in a custom playlist, the app crashes. Running IOS10 and just installed Spotify after update. thanks for your help

Newbie

Hello.  New to Spotify,   when i I try and move the song order in a custom playlist, the app crashes.  Running IOS10 and just installed Spotify after update.   thanks for your...

966 Views

0 replies

0 likes

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playlist vanishing from iphone 6+ but not computer

I have been having this issue for a week. My iphone 6+ is losing my playlist everytime that I close the app.The next time that I open spotify on the iphone, and go to the playlist section all playlist are missing. I can retrieve them temporarly by ad...

Casual Listener

I have been having this issue for a week. My iphone 6+ is losing my playlist everytime that I close the app. The next time that I open spotify on the iphone, and go to the playlist section all ...

390 Views

0 replies

0 likes

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Solved!! Songs stuttering when using "device available" on ps4

Hello, Today i got home from work and tried to use my iphone to connect to my ps4 as i ussally do and the music was skipping and or stuttering. i tried different songs and even updated everything possible. I then tried a differnt device to connnect w...

Newbie

Hello, Today i got home from work and tried to use my iphone to connect to my ps4 as i ussally do and the music was skipping and or stuttering. i tried different songs and even updated everything pos...

aranyatara

Casual Listener

1047 Views

1 replies

0 likes

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  • 1 replies
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Can't log into app on Iphone or Ipad

I cant seem to log into my account on my iphone or ipad. I happened to be logged into my PC... go figure! Messaging I receive is Unabe to login, either username or password is incorrect. Have you signed up for a spotify account? Yes I have. Password ...

Newbie

I cant seem to log into my account on my iphone or ipad. I happened to be logged into my PC... go figure!   Messaging I receive is Unabe to login, either username or password is incorrect....

376 Views

0 replies

0 likes

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Premium doesn't apply.

I'm part of a family premium plan and I was logged out of my account somehow and suddenly I'm just on the free version and can't find a way back on. How do I fix this or is it a problem with my billing?

Newbie

I'm part of a family premium plan and I was logged out of my account somehow and suddenly I'm just on the free version and can't find a way back on. How do I fix this or is it a problem with my billi...

325 Views

0 replies

0 likes

  • 325 Views
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Can't open Spotify

Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...

Newbie

Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...

tomfalconer

Newbie

345 Views

1 replies

0 likes

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  • 1 replies
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No premium even though i've payed

So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting authorized by spotify.

Casual Listener

So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting auth...

osornios

Spotify Star

569 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution iOS 9.3.4 excessive battery drain

Spotify gives me less than 6 hours of listening on my iPhone SE. I just opened Spotify to play a saved playlist in offline mode for 2 hours and saw my battery dropping from 100 to 75%, the display was on for literally 1 minute. Dear Spotify team, wha...

Music Fan

Spotify gives me less than 6 hours of listening on my iPhone SE. I just opened Spotify to play a saved playlist in offline mode for 2 hours and saw my battery dropping from 100 to 75%,...

user-removed

Not applicable

975 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes