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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52802 Views
  • 16 replies
  • 36 likes
  • 52802 Views
  • 16 replies
  • 36 likes

"You have already authorised Spotify" login issue

Just bought a new iPhone and downloaded Spotify. Tried to login through Facebook (as usual) and it came up saying "you have already authorised Spotify" so I tap okay. I then get a message saying "could not connect to Facebook". I managed to log in ju...

  • Casual Listener
  • Just bought a new iPhone and downloaded Spotify. Tried to login through Facebook (as usual) and it came up saying "you have already authorised Spotify" so I tap okay. I then get a message saying "cou...
  • osornios
  • Spotify Star
  • 2056 Views
  • 1 replies
  • 0 likes
  • 2056 Views
  • 1 replies
  • 0 likes

Can't log in with iOS app via facebook

I've been using the Spotify app with my fb acc, but now can't log in. Whenever I click log in with fb, it will show "you have already authorized Spotify" and bring me back to the log in page again.Desktop and web works fine, it's just the app that re...

  • Casual Listener
  • I've been using the Spotify app with my fb acc, but now can't log in. Whenever I click log in with fb, it will show "you have already authorized Spotify" and bring me back to the log in page again. ...
  • osornios
  • Spotify Star
  • 928 Views
  • 5 replies
  • 0 likes
  • 928 Views
  • 5 replies
  • 0 likes

Offline mode - your music missing all tracks

In the past week or two, I've noticed that every time I open the spotify app fresh (wasn't running in the background) while on the subway underground, with no service, I'll see all my Offline albums listed with the green "downloaded" arrow icon, but ...

  • Regular
  • In the past week or two, I've noticed that every time I open the spotify app fresh (wasn't running in the background) while on the subway underground, with no service, I'll see all my Offline albums ...
  • Vaxis
  • Newbie
  • 976 Views
  • 6 replies
  • 0 likes
  • Offline listening
    offline mode
  • 976 Views
  • 6 replies
  • 0 likes

Synching songs to an ipod Shuffle (Newest, 4th Gen)

Hi folks, I've recently signed up with a Spotify Premium acccount. I have an iPod Shuffle (4th Gen) which is their newest model of Shuffles. I've tried plugging it in via USB but my Spotify won't recognize it under devices. I want to sync my Spotify ...

  • Newbie
  • Hi folks,   I've recently signed up with a Spotify Premium acccount. I have an iPod Shuffle (4th Gen) which is their newest model of Shuffles.   I've tried plugging it in via USB but my...
  • jgraham-
  • Newbie
  • 2729 Views
  • 2 replies
  • 2 likes
  • 2729 Views
  • 2 replies
  • 2 likes

Can't play local files on iPhone, stuck on Waiting to download

So yea, I'm posting this (yet another) topic because I can't play my local files on my iPhone. I used a mac as the computer and an iPhone 5s as the mobile.I've tried doing everything. It just stays at waiting to download-Deleting stuff to get more st...

  • Newbie
  • So yea, I'm posting this (yet another) topic because I can't play my local files on my iPhone. I used a mac as the computer and an iPhone 5s as the mobile. I've tried doing everything. It just stays...
  • 397 Views
  • 0 replies
  • 0 likes
  • 397 Views
  • 0 replies
  • 0 likes

Unable to play/view Savage Garden Songs/Albums

I'm unable to play various songs from the artist Savage Garden on iOS. It redirects to another artist. Moreover, their "Affirmation" album only contains 1 song, despite the album Cleary stating it has 12 songs.This is a bug in Spotify and needs to be...

  • Casual Listener
  • I'm unable to play various songs from the artist Savage Garden on iOS. It redirects to another artist. Moreover, their "Affirmation" album only contains 1 song, despite the album Cleary stating it ha...
  • andrewknightau
  • Casual Listener
  • 1659 Views
  • 2 replies
  • 0 likes
  • 1659 Views
  • 2 replies
  • 0 likes

App Store

Accidentally deleted the app and can't re-download because it says that it's only for iPad?

  • Newbie
  • Accidentally deleted the app and can't re-download because it says that it's only for iPad?
  • mapuya19
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Spotify premium not working

Hi,I've recently upgraded my phone and though I can log into Spotify through Facebook, it doesn't recognise that I have Spotify premium. I'm still paying for this through iTunes but when I log in nothing shows up.Thanks

  • Visitor
  • Hi, I've recently upgraded my phone and though I can log into Spotify through Facebook, it doesn't recognise that I have Spotify premium. I'm still paying for this through iTunes but when I log in...
  • blerch
  • Gig Goer
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Party Feature NOT WORKING!

I've uninstalled this piece of **bleep** 13 times, have the most up to date iOS and Spotify version why isn't this working?

  • Newbie
  • I've uninstalled this piece of **bleep** 13 times, have the most up to date iOS and Spotify version why isn't this working?
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs stops playing in the middle

Started having the issue the day before yesterday, when the songs I played stopped after 20-30 seconds.Tried switching to offlined playlists, offline mode, repeat/shuffle, restart app, sign out, but nothing seems to work...Have been a premium user fo...

  • Casual Listener
  • Started having the issue the day before yesterday, when the songs I played stopped after 20-30 seconds. Tried switching to offlined playlists, offline mode, repeat/shuffle, restart app, sign out, bu...
  • B260175
  • Casual Listener
  • 814 Views
  • 3 replies
  • 1 likes
  • 814 Views
  • 3 replies
  • 1 likes

Its useless

Premium is rubbish I was very happy with Spotify till now.Ive just paid for premium and it is rubbish and doesnt work. I cant list the faults. why do I get adverts, why cant I play my playlist why cant I get online, keeps telling me Im offline,can I ...

  • Casual Listener
  • Premium is rubbish I was very happy with Spotify till now.Ive just paid for premium and it is rubbish and doesnt work. I cant list the faults. why do I get adverts, why cant I play my playlist why ca...
  • pinen83
  • Music Fan
  • 901 Views
  • 6 replies
  • 0 likes
  • 901 Views
  • 6 replies
  • 0 likes

why can't I play music on two devices at once

my dad has recently signed us up for Spotify family premium. but whenever I go to play a song at the same time that he is playing one, it then swaps devices and begins to play my music on his phone. I have the option of clicking continue or listen on...

  • Casual Listener
  • my dad has recently signed us up for Spotify family premium. but whenever I go to play a song at the same time that he is playing one, it then swaps devices and begins to play my music on his phone. ...
  • Hubo
  • Community Legend
  • 898 Views
  • 5 replies
  • 1 likes
  • 898 Views
  • 5 replies
  • 1 likes

How do I deactivate Shuffle?

Hello! I can't deactivate the Shuffle function since my test premium subscription ended!I deinstalled the app but it didn't work! The problem is just on my phone...I don't have the problem on my iPad! Please help me...I want to deactivate Shuffle...I...

  • Casual Listener
  • Hello!   I can't deactivate the Shuffle function since my test premium subscription ended! I deinstalled the app but it didn't work!   The problem is just on my phone...I don't have th...
  • Playstein
  • Casual Listener
  • 633 Views
  • 2 replies
  • 0 likes
  • 633 Views
  • 2 replies
  • 0 likes

Specific Tracks Not Playing

I have had this problem for awhile where I select a song to play and nothing happens. It only occurs with a couple different tracks, most recently "Second Chance" by Shinedown. I have tried online, offline, in a playlist, from the album, etc. The tra...

  • Newbie
  • I have had this problem for awhile where I select a song to play and nothing happens. It only occurs with a couple different tracks, most recently "Second Chance" by Shinedown. I have tried online, o...
  • osornios
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Opt Out of Spotify BETA

Is there a way to opt out of the iOS Spotify Beta? I keep getting emails and it's getting annoying.

  • Regular
  • Is there a way to opt out of the iOS Spotify Beta? I keep getting emails and it's getting annoying.
  • 389 Views
  • 0 replies
  • 1 likes
  • 389 Views
  • 0 replies
  • 1 likes

Saved offline music will not play when offline.

I am using spotify premium on my iPhone SE but have had the same issue with my last iPhone 5. There are green arrows next to all of my saved playlists and songs. I've tried reinstalling the app, and I've tried manualling turning offline mode on in th...

  • Casual Listener
  • I am using spotify premium on my iPhone SE but have had the same issue with my last iPhone 5. There are green arrows next to all of my saved playlists and songs. I've tried reinstalling the app, and ...
  • snewman81
  • Newbie
  • 460 Views
  • 5 replies
  • 0 likes
  • 460 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problema

Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?

  • Casual Listener
  • Hola ya se cargo mi pago mensual en premium a mi tarjeta & aparece que tengo el plan gratis? Qué hago ?
  • Alejandar
  • Spotify
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes