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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241994 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124839 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2973 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307686 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131973 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Help me

Hey I pay 10 bucks a month and the service is great no better music app then Spotify but one question I recently download the new Travis Scott album and the explicit version only plays 12 second of the song and then it just cuts but when I save the e...

Newbie

Hey I pay 10 bucks a month and the service is great no better music app then Spotify but one question I recently download the new Travis Scott album and the explicit version only plays 12 second of t...

373 Views

0 replies

0 likes

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Streaming problems

G'day,I'm trying to use spotify to stream the new releases today but each song will only get 8 seconds in before stopping.It's only happening on the new albums released today, everything else is fine.Any ideas?

Newbie

G'day, I'm trying to use spotify to stream the new releases today but each song will only get 8 seconds in before stopping. It's only happening on the new albums released today, everything else is ...

thomask1230

Regular

694 Views

2 replies

0 likes

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  • 2 replies
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Music and subscrption

First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me that with all the money people spend on this app th...

Casual Listener

First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me ...

449 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

No longer able to select Apple TV

With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airplay mirroring. Is this a problem others have? The v...

Music Fan

With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airp...

639 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

No album art on local songs synced from Spotify even though they show on PC

How do I make local files show their artwork when on iOS? It shows fine on the PC version, but there's no album art on iOS. Thanks!

Casual Listener

How do I make local files show their artwork when on iOS? It shows fine on the PC version, but there's no album art on iOS. Thanks!

387 Views

0 replies

0 likes

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Touch Preview Closing Spotify

When I try to use touch preview it closes down Spotify. Tried reinstalling and all that shenanigans. Any suggestions?

Casual Listener

When I try to use touch preview it closes down Spotify. Tried reinstalling and all that shenanigans. Any suggestions?

LindsayGreen32

Casual Listener

990 Views

5 replies

0 likes

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Spotify not works

Hi When I am trying to enter in my IPAD and IPHONE spotify account I can't' reach itI receiveid a message saying that spotify cannot be used in an another country for more than 15 days. I am not out of Brazil!!!! I am in Brazil!! . What I do?

Newbie

Hi   When I am trying to enter in my IPAD and IPHONE spotify account I can't' reach it I receiveid a message saying  that spotify cannot be used in an another country for more than 15 da...

osornios

Spotify Star

497 Views

1 replies

0 likes

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  • 1 replies
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Auto connect to car audio issues

I have an iPhone 6s and a Pioneer AVH-X3800BHS in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on the phone that "Spotify wanst to commun...

Regular

I have an iPhone 6s and a Pioneer AVH-X3800BHS in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I ...

630 Views

0 replies

0 likes

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Spotify Opens by itself

I updated my iphone to ios 10 & now spotify opens by itself when I unlock my phone! I have a premium account & often listen to spotify in my car. I have tried uninstalling & reinstalling- didn't help. I tried turning Bluetooth off- didn't help.

Newbie

I updated my iphone to ios 10 & now spotify opens by itself when I unlock my phone! I have a premium account & often listen to spotify in my car.   I have tried uninstalling & rein...

500 Views

0 replies

0 likes

  • 500 Views
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Solved!!Superuser Contribution Track preview crashes Spotify

When trying to preview a track the app crashes and goes to home screen. I'm on iOS 10. iPhone SE.

Newbie

When trying to preview a track the app crashes and goes to home screen. I'm on iOS 10. iPhone SE.

Goodman

Spotify Legend

5226 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! No puedo accesar a Spotify en mi Ipod exclusivamente con un cuenta

Tengo un Ipod en donde descargue Spotify, inicio sesión con mi cuenta y entro sin problema pero intento iniciar sesion con otra cuenta y no puedo, aparece mensaje de Facebook

Casual Listener

Tengo un Ipod en donde descargue Spotify, inicio sesión con mi cuenta y entro sin problema pero intento iniciar sesion con otra cuenta y no puedo, aparece mensaje de Facebook

danielr_pacheco

Casual Listener

6650 Views

5 replies

0 likes

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  • 5 replies
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Spotify and BMW Problems

Hi guys, I was using Spotify with my BMW flawlesly (connected via cable). But lately (since the latest ios update maybe?) Spotify wont connect and after launching the app I get the attached error screen. Allready restarted phone and updated BMW softw...

Newbie

Hi guys,   I was using Spotify with my BMW flawlesly (connected via cable). But lately (since the latest ios update maybe?) Spotify wont connect and after launching the app I get the attached ...

benday

Casual Listener

3962 Views

11 replies

3 likes

BMW
iOS
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  • 11 replies
  • 3 likes

Connected my spotify account to Sonos on my iphone, now the spotify app itself doesn't work anymore.

Hey everybody.As explained, i'm using an iphone 6+, so i've got the Sonos app and the Spotify app. Yesterday i connected (in my Sonos app) my Spotify account to Sonos to be able to stream music over my system. But now i can't connect to mySpotify app...

Newbie

Hey everybody. As explained, i'm using an iphone 6+, so i've got the Sonos app and the Spotify app. Yesterday i connected (in my Sonos app) my Spotify account to Sonos to be able to stream music o...

535 Views

0 replies

0 likes

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Doubts, Doubts... lots of doubts

Hello... yesterday i have signed a spotify family account and, for the first time, i experiment do download tracks to listen offline from my iphone. I have some doubts about this: a) To download lots of tracks, i create a single playlist called "My i...

Casual Listener

Hello... yesterday i have signed a spotify family account and, for the first time, i experiment do download tracks to listen offline from my iphone. I have some doubts about this:   a) To down...

528 Views

0 replies

0 likes

Albums don't saved on my music
playlists userplaylists
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Skips 10 seconds

When I use Spotify offline with headphones, sometimes (read: often), it starts skipping ten second bits in the songs I want to listen to. It plays one second, skips ten, plays one, skips ten. It doesn't help turning Spotify off and on a again, turnin...

Visitor

When I use Spotify offline with headphones, sometimes (read: often), it starts skipping ten second bits in the songs I want to listen to. It plays one second, skips ten, plays one, skips ten. It does...

1342 Views

0 replies

0 likes

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spotify se cierra de manera inseperada

desde hace unos dias, cada vez que intento abrir la aplicacion de spotify, me sale un mensaje de que se ha cerrado de forma inesperada. La unica manera de abrirla es desinstalndo la aplicacion y volviendo a instalar. Tengo un mac 10.5.8 y cuenta prem...

Newbie

desde hace unos dias, cada vez que intento abrir la aplicacion de spotify, me sale un mensaje de que se ha cerrado de forma inesperada. La unica manera de abrirla es desinstalndo la aplicacion y volv...

Pamela1992

Newbie

33797 Views

20 replies

8 likes

  • 33797 Views
  • 20 replies
  • 8 likes

Carplay does not list "Podcast & Videos Shows"

Hi, Spotify iOS App in Carplay does not list "Podcast & Videos Shows" - it only shows PlaylistSongsAlbumArtistsWhen I start a Podcast inside Spotify app it is also shown in carplay and can be heard.Is it maybe a Premium feature? btw. I'm new here is ...

Newbie

Hi,   Spotify iOS App in Carplay does not list "Podcast & Videos Shows" - it only shows  Playlist Songs Album Artists When I start a Podcast inside Spotify app it is also sh...

unsub23452

Newbie

948 Views

1 replies

1 likes

  • 948 Views
  • 1 replies
  • 1 likes

Airplay Problems Receivers Denon

I have four receivers denon installed on my local network. Everything worked perfectly, I could send my music to any of my four teams. Now I can only see one of them, the others have disappeared. The strange thing is that everyone has internet access...

Newbie

I have four receivers denon installed on my local network. Everything worked perfectly, I could send my music to any of my four teams. Now I can only see one of them, the others have disappeared. The...

490 Views

0 replies

0 likes

  • 490 Views
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Can't share music from iPhone app, but can through my computer app.

So I tried to send my friend a song through my spotify app, but when I searched for his name, there weren't any returned results. I then went on my MacBook, tried the same thing, and his named popped up and I was able to send him the song. I then tri...

Newbie

So I tried to send my friend a song through my spotify app, but when I searched for his name, there weren't any returned results. I then went on my MacBook, tried the same thing, and his named popped...

378 Views

0 replies

0 likes

  • 378 Views
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  • 0 likes