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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30765 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95489 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293906 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123833 Views

19 replies

38 likes

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Solved!! Barely scrobbles to LastFM. Why?

The iphone app NEVER scrobbles to LastFM. That feature is enabled, and will SOMETIMES scrobble to LastFM if I am extremely lucky. Why is this? Also, why are some albums available on the desktop client but not the mobile app?

Newbie

The iphone app NEVER scrobbles to LastFM. That feature is enabled, and will SOMETIMES scrobble to LastFM if I am extremely lucky. Why is this?   Also, why are some albums available on the desk...

andreas_wotte

Gig Goer

22826 Views

98 replies

6 likes

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  • 98 replies
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iPhone 4 Spotify unusable with BMW iDrive - iPhone unresponsive

Steps to reproduce the issue:Power on carPlug iPhone into car using USB cableSee Spotify automatically start on iPhoneWait for Spotify option to appear in multimedia section on iDrive (10 second pause before it appears)Select Spotify on iDrive and st...

Casual Listener

Steps to reproduce the issue: Power on car Plug iPhone into car using USB cable See Spotify automatically start on iPhone Wait for Spotify option to appear in multimedia section on iDrive (10 se...

spotty23

Casual Listener

1861 Views

1 replies

0 likes

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Syncing across iOS devices and OS X

This seems obvious-but I'm new here: if I create a playlist on my iPad, doesn't it sync to my other devices with Spotify (iMac and iPhone)--at least when there's wi-fi around, or via cell signal? I spent a lot of time adding songs to a playlist on th...

Newbie

This seems obvious-but I'm new here: if I create a playlist on my iPad, doesn't it sync to my other devices with Spotify (iMac and iPhone)--at least when there's wi-fi around, or via cell signal? I s...

355 Views

0 replies

0 likes

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premium account

Hi, if i log in via my laptop spotify says that i have a premium account but if i log in via the app it says that i have a Free account.. While i have a premium account. When I used my account the first week there weren't any problems but after a wee...

Casual Listener

Hi, if i log in via my laptop spotify says that i have a premium account but if i log in via the app it says that i have a Free account.. While i have a premium account. When I used my account the fi...

Lblb

Casual Listener

695 Views

4 replies

0 likes

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Suscripción desde iphone

Hace unos meses, era usuario premium, y la tarjeta venció, hace unos días, trate de ingresar otra tarjeta para poder volver a ser premium, con la intención de probar el plan familiar (incluso probé otras cuentas con la misma tarjeta), y solo aparece ...

Newbie

Hace unos meses, era usuario premium, y la tarjeta venció, hace unos días, trate de ingresar otra tarjeta para poder volver a ser premium, con la intención de probar el plan familiar (incluso probé o...

337 Views

0 replies

0 likes

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No sound via Spotify on headphones (sound works with other apps - just not Spotify)

Out of the blue, sound is no longer coming through the headphones when using Spotify. This is only happening on one of my iPhones (I switch back-and-forth between two). Spotify music does come out of the iPhone speaker, but the moment you plug in hea...

Casual Listener

Out of the blue, sound is no longer coming through the headphones when using Spotify. This is only happening on one of my iPhones (I switch back-and-forth between two). Spotify music does come o...

magichappens

Casual Listener

3734 Views

2 replies

3 likes

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Downloaded songs on mac not appearing on iPhone as downloaded

Hello, I follow and downloaded playlists on my desktop through Spotify and then when I go into my spotify app the playlist appears, but it doesn't appear as downloaded. I've tried deleting and reinstalling the app but this doesnt fix the issue. I am ...

Newbie

Hello,   I follow and downloaded playlists on my desktop through Spotify and then when I go into my spotify app the playlist appears, but it doesn't appear as downloaded. I've tried deleting a...

AryamanWest

Newbie

482 Views

1 replies

0 likes

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  • 1 replies
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Premium on a Kenwood 5160Dab.

Hi All. I'm using the premium service on an ipod touch through a Kenwood 5160Dab.Is it posible to search through my music via the screen on the 5160?It's possible through itunes but not with Spotify?Is this just how it is?

Regular

Hi All.    I'm using the premium service on an ipod touch through a Kenwood 5160Dab. Is it posible to search through my music via the screen on the 5160? It's possible through itunes bu...

336 Views

0 replies

0 likes

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Messages Error / Facebook Friends Not Appearing (iOS/OS X & PC)

Hi all,I'm new to Spotify and love many features, however I am not happy with the Social aspect. For some reason on my iPhone, Macbook and PC, and with my FB properly linked to my Spotify account, none of my FB friends show up in Spotify, and I know ...

Casual Listener

Hi all, I'm new to Spotify and love many features, however I am not happy with the Social aspect.  For some reason on my iPhone, Macbook and PC, and with my FB properly linked to my Spotify a...

cwray

Casual Listener

560 Views

1 replies

0 likes

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  • 1 replies
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no album art on lockscreen

when i listen to my music offline, the album art on the lockscreen is the generic music note, however when i unlock my device and open spotify, the album art is there. i would like my album art to display on my lockscreen, any help?

Newbie

when i listen to my music offline, the album art on the lockscreen is the generic music note, however when i unlock my device and open spotify, the album art is there. i would like my album art to di...

524 Views

0 replies

0 likes

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Country settings

I have been having some issues. I live in Portugal, and I didn't change country nor go on holidays. But for about a week I haven't been able to log in my account as it says that I was only aloud to use Spotify for 14 days abroad. I looked on how to f...

Newbie

I have been having some issues. I live in Portugal, and I didn't change country nor go on holidays. But for about a week I haven't been able to log in my account as it says that I was only aloud to u...

osornios

Spotify Star

720 Views

3 replies

0 likes

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Can't upgrade to premium (no upgrade button on phone app)

As the title says I can't upgrade to premium because the upgrade button won't appear. Very frustrated because I bought an iTunes card but can't do what I'm wanting to do with it.

Newbie

As the title says I can't upgrade to premium because the upgrade button won't appear. Very frustrated because I bought an iTunes card but can't do what I'm wanting to do with it.

Maxim

Spotify Star

1103 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Lost my music

I first lost my icon and couldn't find it then went to the App Store and started to login to my account realized I don't know my password so had them send me a new password when I checked in with the new password there was no music in my library or p...

Casual Listener

I first lost my icon and couldn't find it then went to the App Store and started to login to my account realized I don't know my password so had them send me a new password when I checked in with the...

315 Views

0 replies

0 likes

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local file wont download to my iphone

Hi, on my computer (using mac osx 10.9.5) only 3 of my local files sync to my phone. When I try to remotecontrol spotify on my phone form the computer a i get a message on my phone if I try to play any song for my local files (except the 3. songs tha...

Newbie

Hi, on my computer (using mac osx 10.9.5) only 3 of my local files sync to my phone. When I try to remotecontrol spotify on my phone form the computer a i get a message on my phone if I try to play a...

377 Views

0 replies

0 likes

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Spotify app killing my battery on iOS 9.3.3

Within the last month or so I have noticed that the Spotify app is having a serious impact on battery life. I am using an iPhone 6S running iOS 9.3.3. The app uses 3x more battery than any other app on my phone. Over the last 24 hours it has accounte...

Gig Goer

Within the last month or so I have noticed that the Spotify app is having a serious impact on battery life. I am using an iPhone 6S running iOS 9.3.3. The app uses 3x more battery than any other app ...

bw2

Regular

1284 Views

2 replies

2 likes

  • 1284 Views
  • 2 replies
  • 2 likes

Solved!! Rename playlist on phone.Added tracks on top?

Hi I mostly use Spotify on my iphone5, and I have 2 questions I hope someone can help me with. Is there any way I can rename a playlist w/o using a pc?Is it possible to get the recent added tracks on top of the playlist? -Caroline

Newbie

Hi 😃 I mostly use Spotify on my iphone5, and I have 2 questions I hope someone can help me with. Is there any way I can rename a playlist w/o using a pc? Is it possible to get the recent adde...

Tomo2112

Newbie

8897 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

jorge betancourt

I have trouble logging. I have configured my account with facebook but when I try to log on to the MAC does not advance ... what should I do?

Newbie

I have trouble logging. I have configured my account with facebook but when I try to log on to the MAC does not advance ... what should I do?

494 Views

0 replies

0 likes

  • 494 Views
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Solved!! unable to log in with Facebook account

User's Spotify app is showing connected with Facebook account but the profile does not link with Spotify account.

Casual Listener

User's Spotify app is showing connected with Facebook account but the profile does not link with Spotify account.

lymichal

Casual Listener

936 Views

2 replies

0 likes

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  • 2 replies
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I want to stream my downloaded playlist at a higher quality

Hi all, Download Quality - Normal, 96kbpsStream Quality - Extreme, 320 kbps I set my download quality low to save space on my phone, so when I play my playlist offline, it plays at 96 kbps. However, when I am online/connected to the internet, I would...

Newbie

Hi all,   Download Quality - Normal, 96kbps Stream Quality - Extreme, 320 kbps   I set my download quality low to save space on my phone, so when I play my playlist offline, it plays a...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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