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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74521 Views
  • 16 replies
  • 37 likes
  • 74521 Views
  • 16 replies
  • 37 likes

Superuser Contribution Playlists

My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip them and then it uses up all of my skips. It's annoyin...

  • Visitor
  • My Spotify is playing songs that aren't in my playlists or even saved to my account. It will be playing a normal song I have saved and then switch to one I have never heard before, I have to skip the...
  • Alejandar
  • Spotify
  • 439 Views
  • 1 replies
  • 0 likes
  • Random unsaved songs playing
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP! Premium Customer: My saved songs now don't pop up when I'm offline

I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super annoying.. Help me please

  • Newbie
  • I've been a premium customer for years and since the new update I have to be in range of wifi or data to listen to all my saved songs.. My songs don't even pop up when I'm offline.. This is super ann...
  • Alejandar
  • Spotify
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

spotify connect problem

Hi! I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album is finished i am not even able to play next one without usi...

  • Newbie
  • Hi!   I'm having really annoying problem concerning spotify connect. My Ipad is connected to speakers. I am not able to control volume via my iphone or macbook. It is greyed out. When an album...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

College Account Upgrade

How can I upgrade to a college account when I already have premium?

  • Newbie
  • How can I upgrade to a college account when I already have premium?
  • timmieschaap
  • Composer
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

How do I download music for offline play on an iPhone?

Using app version 5.7.0.1055I have read the offline music tutorial which speaks of a "Make Available Offline" slider that if used will show download progress and an icon when songs are downloaded locally. Maybe I'm blind but I can't find that anywher...

  • Newbie
  • Using app version 5.7.0.1055 I have read the offline music tutorial which speaks of a "Make Available Offline" slider that if used will show download progress and an icon when songs are downloaded...
  • peakplaylists
  • Roadie
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Please improve album art presentation (4x tiles for local files)

Hi,A lot of my local files are just albums or mixtapes. But in the album art cover, it shows as 4x tiles of the same album cover rather than just one. Would really appreciate having a bit more control / smartness about how album art is treated. On th...

  • Casual Listener
  • Hi, A lot of my local files are just albums or mixtapes. But in the album art cover, it shows as 4x tiles of the same album cover rather than just one. Would really appreciate having a bit more cont...
  • 801 Views
  • 0 replies
  • 0 likes
  • 801 Views
  • 0 replies
  • 0 likes

Solved!! Spotify for iOs 4 no longer in the app store

I had to format my old ipod touch 2g, where I had spotify installed on it. However, now I understand the new version requires ios5, which the ipod touch 2g can't run. I've visited the site and there's a link to a legacy version for iOs4, however when...

  • Newbie
  • I had to format my old ipod touch 2g, where I had spotify installed on it. However, now I understand the new version requires ios5, which the ipod touch 2g can't run. I've visited the site and there'...
  • user-removed
  • Not applicable
  • 30204 Views
  • 123 replies
  • 2 likes
  • 30204 Views
  • 123 replies
  • 2 likes

My iphone no longer shows available offline? Instead it's now showing download instead.

I turned my iphone on this morning and the app would have appear to have change from available offline to download. I have a spotify family account and am the holder. My phone has 45GB storage left so i have no idea really why this has happened? I ha...

  • Newbie
  • I turned my iphone on this morning and the app would have appear to have change from available offline to download. I have a spotify family account and am the holder. My phone has 45GB storage left s...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Spotify stopped working on Denon Heos 7 from MacBook Air, Apple Air 2 and iPhone at the same time

Hi there I have Heos 7 since last year and it was working just fine. Yesterday Spotify stopped working at the same time from all my Apple devices Ipad Air 2 - iOS 9.3.4Iphone - iOS 9.3.4MacBook Air - OS X 10.11.6 (15G31) Any update? Patch? Thanks a l...

  • Casual Listener
  • Hi there   I have Heos 7 since last year and it was working just fine.   Yesterday Spotify stopped working at the same time from all my Apple devices    Ipad Air 2 - iOS 9.3...
  • 506 Views
  • 0 replies
  • 0 likes
  • 506 Views
  • 0 replies
  • 0 likes

HEOS /SPOTIFY CONNECT/ IOS Issue

I recently installed a HEOS3 speaker which I control via SPOTIFY CONNECT on an IPAD2. This works fine but when I try to play music back on the IPAD there are problems. I switched back to the local IPAD device but it won't play, consistently anyway, t...

  • Newbie
  • I recently installed a HEOS3 speaker which I control via SPOTIFY CONNECT on an IPAD2.   This works fine but when I try to play music back on the IPAD there are problems. I switched back to t...
  • Camilo76
  • Casual Listener
  • 1791 Views
  • 6 replies
  • 1 likes
  • 1791 Views
  • 6 replies
  • 1 likes

Solved!! I can no longer sync local files

I used to be able to sync local files, can't do that any longer. I connected my iPhone to the same wifi network as my computer. I put the local files in a playlist, toggled the switch to make the song available offline on the iPhone and computer. I d...

  • Roadie
  • I used to be able to sync local files, can't do that any longer.  I connected my iPhone to the same wifi network as my computer.  I put the local files in a playlist, toggled the switch to ...
  • DanielGD5
  • Regular
  • 904 Views
  • 6 replies
  • 0 likes
  • 904 Views
  • 6 replies
  • 0 likes

local songs not syncing

my phone is on the same wifi as my computer, but when i offline sync on my phone, local songs will not sync. this has not been a problem in the past but is now. i see that it is waiting to download, and it has been waiting for 2 hours to download. My...

  • Newbie
  • my phone is on the same wifi as my computer, but when i offline sync on my phone, local songs will not sync. this has not been a problem in the past but is now. i see that it is waiting to download, ...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Stuttering, skipping playback when streaming

I keep experiencing stuttered playback when trying to stream music on Spotify Premium. It will work fine for 5-10 songs, and then it will start skipping (playing the same one second of audio over and over) like a badly scratched record. The only way ...

  • Newbie
  • I keep experiencing stuttered playback when trying to stream music on Spotify Premium. It will work fine for 5-10 songs, and then it will start skipping (playing the same one second of audio over and...
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Solved!! OFF LINE ACCESS

I am really dissapointed in this off line acces that spotify has i was recently up at my cottage and i had downloaded hundreds of songs to my phone and when i went out on the boat i was not able to access the songs i don't have data on my phone so im...

  • Newbie
  • I am really dissapointed in this off line acces that spotify has i was recently up at my cottage and i had downloaded hundreds of songs to my phone and when i went out on the boat i was not able to a...
  • Bearfootrecords
  • Community Legend
  • 607 Views
  • 2 replies
  • 0 likes
  • 607 Views
  • 2 replies
  • 0 likes

Solved!! Spotify abroad

Hi, I'm about to travel abroad for a year. Many of the countries I will be in do not have Spotify yet. I have a Spotify premium membership and will mostly be listening to Spotify offline. I know that you must go "Online" once every 30 days to verify ...

  • Newbie
  • Hi, I'm about to travel abroad for a year. Many of the countries I will be in do not have Spotify yet. I have a Spotify premium membership and will mostly be listening to Spotify offline.   ...
  • ECT1
  • Newbie
  • 2359 Views
  • 5 replies
  • 0 likes
  • 2359 Views
  • 5 replies
  • 0 likes

priority to spotify vs apple music connecting to my audio car system and ...

Hello,I am testing both apple music and spotify premium on my range rover sport my2016With meridian 825 W system and find spotify sound quality better..Anyway I am getting "crazy" because when I browse music I find what I have in apple music only,So ...

  • Casual Listener
  • Hello, I am testing both apple music and spotify premium on my range rover sport my2016 With meridian 825 W system and find spotify sound quality better.. Anyway I am getting "crazy" because when ...
  • 1334 Views
  • 0 replies
  • 0 likes
  • 1334 Views
  • 0 replies
  • 0 likes

Notifications do not work

I use Spotify Premium on iOS 9.3.4 on iPhone 6. Spotify notifications are turned on in Settings and I have both email and push notifications selected in Spotify. I don't get any notifications, neither by push nor email.

  • Newbie
  • I use Spotify Premium on iOS 9.3.4 on iPhone 6. Spotify notifications are turned on in Settings and I have both email and push notifications selected in Spotify. I don't get any notifications, neithe...
  • 328 Views
  • 0 replies
  • 1 likes
  • 328 Views
  • 0 replies
  • 1 likes

Bug encounter whatsapp callingg

Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song and playing it again. Sometimes, if that doesn't work...

  • Casual Listener
  • Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song an...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Syncing Ipod with spotify

I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.

  • Newbie
  • I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.
  • Maxim
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Artwork not displaying when streaming on Mobile Data

I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone. Running version 5.7.0.1055 on an iPhone 6s. Is this a known bug? I've attached what the app constantly looks like

  • Newbie
  • I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone.   Running version 5.7.0.1055 on an iPhone 6s.   Is ...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes