Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

249346 Views

56 replies

13 likes

  • 249346 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

161971 Views

507 replies

108 likes

  • 161971 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109834 Views

19 replies

38 likes

  • 109834 Views
  • 19 replies
  • 38 likes

Can't log in account

I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?

Newbie

I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?

DasPeter

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

how do you renew spotify premium on iphone 6?

The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an itunes card?

Newbie

The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an it...

DasPeter

Community Legend

2019 Views

1 replies

0 likes

  • 2019 Views
  • 1 replies
  • 0 likes

Solved!! Family plan in Canada? Google has it?

I am paying $14.99/mo to Google for the family plan, why am I paying $9.99 per account on Spotify? Should I cancel and just use Google Play exclusively or are you offering a family plan in Canada? Why would you NOT be offering this just because we li...

Casual Listener

I am paying $14.99/mo to Google for the family plan, why am I paying $9.99 per account on Spotify?  Should I cancel and just use Google Play exclusively or are you offering a family plan in Cana...

mor5735

Roadie

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Cant upgrade to premium on the spotify app!

I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. It use to work but idk what happened.

Newbie

I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. I...

MattSuda

Spotify Star

7287 Views

2 replies

0 likes

  • 7287 Views
  • 2 replies
  • 0 likes

Car bluetooth issues

Hi All, This is my first ever post on this forum and I really hope someone can help. I have very recently started using Spotify Premium and it plays through my TV soundbar and on iphone and laptop with no issues whatsoever. However, when I try to pla...

Regular

Hi All,   This is my first ever post on this forum and I really hope someone can help. I have very recently started using Spotify Premium and it plays through my TV soundbar and on iphone and ...

Astame

Community Legend

1540 Views

8 replies

0 likes

  • 1540 Views
  • 8 replies
  • 0 likes

Running playlist generates same songs every time

Hi, recently I stated using the Running feature. I run at the same pace every time (160 bpm) and when I choose "Recommended for you" playlist it always (and I mean always) starts playing a set of about 7-10 same songs (in the same order actually) aft...

Regular

Hi, recently I stated using the Running feature. I run at the same pace every time (160 bpm) and when I choose "Recommended for you" playlist it always (and I mean always) starts playing a set of abo...

yonar

Newbie

2244 Views

7 replies

2 likes

bug
  • 2244 Views
  • 7 replies
  • 2 likes

Can't login - can't use abroad.. I'm not abroad

I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad for more than 14 days" how do I fix this?

Newbie

I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad...

Bittencourt

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Can't login after changing phone.

I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking payments though. Not happy

Newbie

I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking ...

osornios

Spotify Star

378 Views

2 replies

0 likes

  • 378 Views
  • 2 replies
  • 0 likes

Shuffle Play won't play anything

Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas?I've seen this thread before but the only replies I'...

Casual Listener

Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas? ...

Chris_Thomson

Casual Listener

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Can't play itunes playlist on my iphone

Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play. What can i do? Could you help me?

Casual Listener

Hi, I just import my itunes playlists on Spotify, but when i want to listen to them on my iphone, the songs are impossible to play.  What can i do? Could you help me?

Astame

Community Legend

1586 Views

7 replies

0 likes

  • 1586 Views
  • 7 replies
  • 0 likes

Solved!! Any way to get "now available" email in the App?

This might be more appropriate for the "Ideas" section, but is there a way to get the "now available" email information in the app? Would be great to be able to get a list in reverse chronological order of all albums release by the bands I follow to ...

Casual Listener

This might be more appropriate for the "Ideas" section, but is there a way to get the "now available" email information in the app? Would be great to be able to get a list in reverse chronological or...

mor5735

Roadie

810 Views

1 replies

1 likes

  • 810 Views
  • 1 replies
  • 1 likes

Error message when trying to share to facebook

Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works

Newbie

Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works

osornios

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Regular

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

DasPeter

Community Legend

415 Views

3 replies

0 likes

  • 415 Views
  • 3 replies
  • 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Regular

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

Pmelasec

Regular

1202 Views

8 replies

0 likes

  • 1202 Views
  • 8 replies
  • 0 likes

Can't turn off 'avaiaible offline'

HelloI have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline.I have therfore tried to remove some of my downloaded songs by turning off the avaiaible offline setting (swipe) on for individual artisits/...

Newbie

Hello I have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline. I have therfore tried to remove some of my downloaded songs by tu...

Bittencourt

Spotify Star

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Solved!! new uxui

I heard Spotify had a new UXUI, with a navigation bar at the bottom of the scree. Screenshots are available on the iTunes Store.I upgraded / deleted / redownladed / reinstalled the latest version of the app (5.7.0) for iOS but I cannot get this new v...

Casual Listener

I heard Spotify had a new UXUI, with a navigation bar at the bottom of the scree. Screenshots are available on the iTunes Store. I upgraded / deleted / redownladed / reinstalled the latest version o...

Nicolas75

Casual Listener

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes

PLAYLIST IS UNAVAILABLE OFFLINE BUT IS DOWNLOAD

Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when onlineThanks For The Help

Newbie

Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when online Thanks For The Help

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Help

I need help! I don't remember my password or email for my account. I tried changing the email but it wants to know the old one and o don't know it. Please help! Spotify means a lot to me because, my music really helps me.

Newbie

I need help! I don't remember my password or email for my account. I tried changing the email but it wants to know the old one and o don't know it. Please help! Spotify means a lot to me because, my ...

vvvvvvnnnnn

Newbie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Issue with Mercedes Media / ios connection

I have a Mercedes C class (2016). I am able to use spotify via bluetooth however the DAC in the mercedes bluetooth reciever is pretty terrible so at high volume you get a lot of distortion. The other method which seems much better is to use the USB c...

Music Fan

I have a Mercedes C class (2016). I am able to use spotify via bluetooth however the DAC in the mercedes bluetooth reciever is pretty terrible so at high volume you get a lot of distortion.   ...

Assailantsky

Newbie

3684 Views

2 replies

0 likes

  • 3684 Views
  • 2 replies
  • 0 likes