Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30784 Views

40 replies

9 likes

  • 30784 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95508 Views

115 replies

12 likes

Other
  • 95508 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
  • 1038 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293915 Views

60 replies

15 likes

  • 293915 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123841 Views

19 replies

38 likes

  • 123841 Views
  • 19 replies
  • 38 likes

All my music has disappeared

Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.

Newbie

Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Switched carrier, can't find my music

I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.

Newbie

I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

App download is not working for iPhone

I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?

Newbie

I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Local Files Won't Download to iPhone

(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue)I am trying to download some songs that I have under Local Files. They are mp3, I'm trying to download them over the same wi-fi my laptop i...

Casual Listener

(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue) I am trying to download some songs that I have under Local Files. They are mp3, I'm tr...

627 Views

0 replies

2 likes

  • 627 Views
  • 0 replies
  • 2 likes

Can't login with Spotify credentials

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login!Premium accountSpotify accountPlease advise!

Newbie

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login! Premium account Spotify account Please advise!

osornios

Spotify Star

1059 Views

1 replies

0 likes

  • 1059 Views
  • 1 replies
  • 0 likes

Sound stops

When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.

Newbie

When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Solved!! How to change language

Hey all spotify usersI have a problem concerning languages on my newly bought Iphone 5. When i first started using spotify i lived in france, therefore my computerversion of spotify was in French to begin with, even when i returned to Denmark (my nat...

Casual Listener

Hey all spotify users I have a problem concerning languages on my newly bought Iphone 5. When i first started using spotify i lived in france, therefore my computerversion of spotify was in French t...

baastardo

Newbie

104417 Views

8 replies

1 likes

  • 104417 Views
  • 8 replies
  • 1 likes

IPHONE SE

when i try and open the app on my iphone. the app will not launch. the icon fills my screen likeit is launching. Then im back to my home screen. i just down loaded it for the first time today.reinstalling/changing the language and country don't work ...

Newbie

when i try and open the app on my iphone. the app will not launch. the icon fills my screen likeit is launching. Then im back to my home screen. i just down loaded it for the first time today.reinsta...

733 Views

0 replies

1 likes

  • 733 Views
  • 0 replies
  • 1 likes

Spotify Connect - Yamaha w/iPod, Windows and Mac clients.

Okay, I want to know how I can shut down Spotify Connect from connecting to my reciever when I'm not on the local network. I can put my iPhone on LTE, and i'm still able to stream music to it. I unplugged my cable modem, and it stopped. This is a big...

Newbie

Okay, I want to know how I can shut down Spotify Connect from connecting to my reciever when I'm not on the local network.  I can put my iPhone on LTE, and i'm still able to stream music to it. ...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Spotify unresponsive on both iPhone and iPad

Hi, I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch. Past the splash screen when I see the "browse" section I tap on my library and then the app stops responding. I tried delet...

Newbie

Hi,   I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch.   Past the splash screen when I see the "browse" section...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
  • 0 likes

Solved!! Can't login on app

I can login on my computer, but I can not login on my app. I don't know how I got logged out, but when I open spotify the login screen is my only option. I try logging in through facebook as usual, and I get a pop up message that "this app may post o...

Casual Listener

I can login on my computer, but I can not login on my app. I don't know how I got logged out, but when I open spotify the login screen is my only option. I try logging in through facebook as usual, a...

greciamho

Newbie

8431 Views

14 replies

0 likes

  • 8431 Views
  • 14 replies
  • 0 likes

Solved!! Sound goes super loud in middle of songs or between songs

When I'm playing music sound will be where I want it and then all of a sudden it goes super loud, like super super loud, this happens when I'm playing music on my ipad or ipod, and also when the song changes it will be a different volume as well, mor...

Newbie

When I'm playing music sound will be where I want it and then all of a sudden it goes super loud, like super super loud, this happens when I'm playing music on my ipad or ipod, and also when the song...

RYMR

Music Fan

2724 Views

1 replies

0 likes

  • 2724 Views
  • 1 replies
  • 0 likes

Premium button under shuffle changed to Download from Offline after trial when purchased

I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free & suddenly I see it saying "Downloading..." & a Downlo...

Casual Listener

I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free...

805 Views

0 replies

0 likes

  • 805 Views
  • 0 replies
  • 0 likes

Add to Up Next Playlist keeps erasing itself iPhone 6splus

I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a playlist, Spotify will erase the songs that were added to play...

Casual Listener

I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a pla...

Joaquiiin

Newbie

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Abroad error.. But not abroad

Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess

Newbie

Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess

kierannikus

Newbie

3017 Views

6 replies

0 likes

  • 3017 Views
  • 6 replies
  • 0 likes

Se me cierra repentinamente

Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas gracias

Newbie

Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas graci...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Lost Music.

Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks

Casual Listener

Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks

Hubo

Community Legend

723 Views

4 replies

0 likes

  • 723 Views
  • 4 replies
  • 0 likes

Superuser Contribution Locate and/or update

I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?

Casual Listener

I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?

MaryS

Roadie

686 Views

4 replies

0 likes

  • 686 Views
  • 4 replies
  • 0 likes

problama para pagar a travez de itunes

no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer

Newbie

no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer 

Rudyarreola

Newbie

1298 Views

1 replies

2 likes

  • 1298 Views
  • 1 replies
  • 2 likes