Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37298 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102900 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431581 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299242 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm part of a family premium plan and I was logged out of my account somehow and suddenly I'm just on the free version and can't find a way back on. How do I fix this or is it a problem with my billing?
I'm part of a family premium plan and I was logged out of my account somehow and suddenly I'm just on the free version and can't find a way back on. How do I fix this or is it a problem with my billi...
305 Views
0 replies
0 likes
Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...
Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...
Newbie
315 Views
1 replies
0 likes
So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting authorized by spotify.
So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting auth...
Spotify Star
542 Views
3 replies
0 likes
Spotify gives me less than 6 hours of listening on my iPhone SE. I just opened Spotify to play a saved playlist in offline mode for 2 hours and saw my battery dropping from 100 to 75%, the display was on for literally 1 minute. Dear Spotify team, wha...
Spotify gives me less than 6 hours of listening on my iPhone SE. I just opened Spotify to play a saved playlist in offline mode for 2 hours and saw my battery dropping from 100 to 75%,...
Not applicable
917 Views
3 replies
0 likes
I am having a problem with the Spotify app crashing in offline mode. I am using iOS 9.3.1 and Spotify version 5501023. I have of course tried resetting my device, to no effect. I have an iPad Air and there are 26.6 GB available unused space.
I am having a problem with the Spotify app crashing in offline mode. I am using iOS 9.3.1 and Spotify version 5501023. I have of course tried resetting my device, to no effect. I have an iPad Ai...
Newbie
1929 Views
2 replies
0 likes
Hi, I just wanted to report a bug I noticed with the Spotify iOS app. Whenever I'm using it in Offline Mode or my iPhone doesn't have a signal, swiping on a song to add it to the Queue/Up Next playlist doesn't work (or only works occasionally/is extr...
Hi, I just wanted to report a bug I noticed with the Spotify iOS app. Whenever I'm using it in Offline Mode or my iPhone doesn't have a signal, swiping on a song to add it to the Queue/Up Next...
542 Views
0 replies
0 likes
No puedo quitar los comerciales
No puedo quitar los comerciales
317 Views
0 replies
0 likes
When listening to my own playlists (and in general), the next song isn't playing. I have to manually klick "next" in order to listen to more music. This just happened a week ago and it still doens't work even if I have delited and downloaded Spotify ...
When listening to my own playlists (and in general), the next song isn't playing. I have to manually klick "next" in order to listen to more music. This just happened a week ago and it still doens't ...
372 Views
0 replies
0 likes
Playlists that I had on my iPod before a few days ago seem to be working perfectly fine but anything created after that won't load. It creates a new section on the playlists tab so I know that the app is acknowledging there are new playlists to sync ...
Playlists that I had on my iPod before a few days ago seem to be working perfectly fine but anything created after that won't load. It creates a new section on the playlists tab so I know that the ap...
Newbie
7314 Views
12 replies
0 likes
Hi! I downloaded the latest episode of the german podcast 'Fest und Flauschig' and also the playlist that accompanies the show called 'Fidi und Bumsi' Today on the way to work I wanted to play this episode, but although it was already downloaded, spo...
Hi! I downloaded the latest episode of the german podcast 'Fest und Flauschig' and also the playlist that accompanies the show called 'Fidi und Bumsi' 😉 Today on the way to work I ...
511 Views
0 replies
0 likes
I have a premium account, but every radio station that I play stops after about a dozen songs and I have to restart the station. Anyone know why this might be happening?
I have a premium account, but every radio station that I play stops after about a dozen songs and I have to restart the station. Anyone know why this might be happening?
Regular
504 Views
1 replies
2 likes
Firstly, Apologies got asking, i did try to find rhe answer online.on my ipad, i click 'available offline' on the desired playlist and the music does not download. I have tried several solutions.one thread states that a similae problem due to lack of...
Firstly, Apologies got asking, i did try to find rhe answer online. on my ipad, i click 'available offline' on the desired playlist and the music does not download. I have tried several solutions....
Newbie
1265 Views
7 replies
0 likes
To change your cover art you have to becom a rockstar at
To change your cover art you have to becom a rockstar at
Not applicable
1512 Views
3 replies
0 likes
Okay, so i've read a few forums and still not finding answers to my issue. I have an iPhone, have no memory issues and have not maxed 3,333 songs on my phone. The playlists or albums I download to the phone when I go offline still doesn't play. When ...
Okay, so i've read a few forums and still not finding answers to my issue. I have an iPhone, have no memory issues and have not maxed 3,333 songs on my phone. The playlists or albums I download to th...
Spotify Star
448 Views
1 replies
0 likes
Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.
Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.
398 Views
0 replies
0 likes
I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.
I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.
356 Views
0 replies
0 likes
I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?
I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?
311 Views
0 replies
0 likes
(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue)I am trying to download some songs that I have under Local Files. They are mp3, I'm trying to download them over the same wi-fi my laptop i...
(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue) I am trying to download some songs that I have under Local Files. They are mp3, I'm tr...
636 Views
0 replies
2 likes
Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login!Premium accountSpotify accountPlease advise!
Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login! Premium account Spotify account Please advise!
Spotify Star
1074 Views
1 replies
0 likes
When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.
When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.
431 Views
0 replies
0 likes
