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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237435 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118654 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305458 Views

62 replies

16 likes

  • 305458 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130803 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify blocking Sting and Taylor Swift and ...?

Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but welcome someone to test?). Other music, sourced the exact s...

Newbie

Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but wel...

Broncobill

Newbie

1489 Views

2 replies

0 likes

apple
sting
taylor swift
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Spotify app crash when I try to preview a song in iOS 10

Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.

Newbie

Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.

Destinytronman

Newbie

1082 Views

1 replies

13 likes

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  • 1 replies
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App crashes whenever I 3D Touch

Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm beginning to think I'm just unlucky. Any help?

Newbie

Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm...

Hubo

Community Legend

849 Views

1 replies

3 likes

  • 849 Views
  • 1 replies
  • 3 likes

Helppp!!

So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?

Newbie

So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?

Bearfootrecords

Community Legend

551 Views

2 replies

0 likes

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  • 2 replies
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Siri + Spotify = Fail

I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. Unfortunatly I drive an old car. It has a dock connector f...

Casual Listener

I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. &nbsp...

Frankshottunes4

Newbie

3875 Views

4 replies

0 likes

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Resubscription music lost

Hello,I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded music which clearly is still downloaded (spotify app siz...

Newbie

Hello, I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded mus...

319 Views

0 replies

0 likes

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Solved!! Bug - iOS 9 music stops playing when switching to camera

Hi All, I am using an iPhone 6s, running iOS 9.0.1 and Spotify 4.0.0. When I am playing music and I switch to the camera App to take a picture (photo mode, not video mode) the music will stop playing. Has this been experienced by other users? Thanks

Newbie

Hi All,   I am using an iPhone 6s, running iOS 9.0.1 and Spotify 4.0.0. When I am playing music and I switch to the camera App to take a picture (photo mode, not video mode) the music will sto...

erico_perico

Casual Listener

20732 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

iOS 10

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to the internet. I have had Spotify for a whole year a...

Casual Listener

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to ...

Doughtydoc

Newbie

5132 Views

10 replies

0 likes

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  • 10 replies
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Save on iphone play on ipad

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music off of my iphone. I did see I can connect them and ...

Casual Listener

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music ...

manoots

Casual Listener

1030 Views

6 replies

0 likes

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  • 6 replies
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IOS 10 - crash when listening to snippets

Just installed ios 10.0.1 and can crash spotify if album is long pressed to listen to track snippets. Consistent everywhere.Have rebooted iphone & reinstalled spotify 5.7.0.1055Otherwise spotify seems to run much snappier.

Gig Goer

Just installed ios 10.0.1 and can crash spotify if album is long pressed to listen to track snippets. Consistent everywhere. Have rebooted iphone & reinstalled spotify 5.7.0.1055 Otherwise sp...

user-removed

Not applicable

1866 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

My Daily mix not working ?! (On premium)

Showing an "error occurred" try again.Have tried fresh install but no luck.

Newbie

Showing an "error occurred" try again. Have tried fresh install but no luck.

599 Views

0 replies

0 likes

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undo upnext

last night I wanted to add just one song to "up next" and ended up adding an entire playlist. No when I want to listen to another playlist, one song will play and then it reverts back to the playlist I accendently added. How can I undo that? Help Ple...

Newbie

last night I wanted to add just one song to "up next" and ended up adding an entire playlist.  No when I want to listen to another playlist, one song will play and then it reverts back to the pl...

583 Views

0 replies

0 likes

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Won't play songs

Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?

Newbie

Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
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music

I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that information again. The credit card is not under my name. I...

Casual Listener

I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that informa...

tristanschuler

Regular

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

WHY CAN'T I LISTEN TO SPOTIFY ON ios OFFLINE WITH PREMIUM ACCOUNT

I have a Premium account I cannot listen to my "downloaded songs offline" They all have the green arrow beside but as soon as im offline, non of my music will play. Error will say " This is not downloaded. Do you want to go back online" this is super...

Newbie

I have a Premium account   I cannot listen to my "downloaded songs offline"    They all have the green arrow beside but as soon as im offline, non of my music will play.   E...

tristanschuler

Regular

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
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Switched from Androit to iPhone. How do I download my existing premium acct??

Hello! I pay monthly for my current Spotify account which was always accessed from an Android phone. That Android phone has now broken and I purchased an iPhone SE. How do I download the Spotify app to my iPhone SE with my same account. The iPhone do...

Newbie

Hello!   I pay monthly for my current Spotify account which was always accessed from an Android phone.  That Android phone has now broken and I purchased an iPhone SE.  How do I down...

Hubo

Community Legend

1353 Views

1 replies

0 likes

  • 1353 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify Beta. WHERE?!

WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta.At the moment I am at 6.5.0

Music Fan

WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta. At the m...

1456 Views

0 replies

0 likes

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iOS 10 crashes after several songs on iPhone 6 plus

My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on LTE. Always reboots the phone.

Casual Listener

My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on ...

kmontomery94

Casual Listener

1740 Views

6 replies

0 likes

  • 1740 Views
  • 6 replies
  • 0 likes