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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232444 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113994 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442880 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303895 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that information again. The credit card is not under my name. I...
I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that informa...
Regular
421 Views
1 replies
0 likes
I have a Premium account I cannot listen to my "downloaded songs offline" They all have the green arrow beside but as soon as im offline, non of my music will play. Error will say " This is not downloaded. Do you want to go back online" this is super...
I have a Premium account I cannot listen to my "downloaded songs offline" They all have the green arrow beside but as soon as im offline, non of my music will play. E...
Regular
467 Views
1 replies
0 likes
Hello! I pay monthly for my current Spotify account which was always accessed from an Android phone. That Android phone has now broken and I purchased an iPhone SE. How do I download the Spotify app to my iPhone SE with my same account. The iPhone do...
Hello! I pay monthly for my current Spotify account which was always accessed from an Android phone. That Android phone has now broken and I purchased an iPhone SE. How do I down...
Community Legend
1351 Views
1 replies
0 likes
WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta.At the moment I am at 6.5.0
WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta. At the m...
1445 Views
0 replies
0 likes
My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on LTE. Always reboots the phone.
My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on ...
Casual Listener
1736 Views
6 replies
0 likes
When using the touch preivew feature on iOS 10 on an iPhone 6S,the app loads the default grid view of songs & crashes right before it would normally preview a song. To recreate,Open Spotify on iPhone 6S, iOS 10Navigate to a grid view of albums or pla...
When using the touch preivew feature on iOS 10 on an iPhone 6S, the app loads the default grid view of songs & crashes right before it would normally preview a song. To recreate, Open...
857 Views
0 replies
4 likes
Hi there, trying to download some of the new release albums today; taking back Sunday, AlunaGeorge & Against me! .. I can save them to my library but as soon as I click to download to make the available offline nothing happens?
Hi there, trying to download some of the new release albums today; taking back Sunday, AlunaGeorge & Against me! .. I can save them to my library but as soon as I click to download to make the av...
Regular
870 Views
5 replies
1 likes
Ik heb een premium account. Voorheen gingen de betalingen goed, via de Rabobank. Maar dit bleek niet meer te lukken, nou heb ik via de ING betaalt, voor premium 10 euro. Maar ik kan op mijn Spotify alleen maar de shuffle functie hanteren. Hoe kan ik ...
Ik heb een premium account. Voorheen gingen de betalingen goed, via de Rabobank. Maar dit bleek niet meer te lukken, nou heb ik via de ING betaalt, voor premium 10 euro. Maar ik kan op mijn Spotify a...
Community Legend
502 Views
1 replies
0 likes
Hi everyone, I am having trouble syncing some files from my Desktop (Windows 7) to my Iphone 6s. It works for some mp3 files, such as the ones in the Windows sample library. However, I downloaded an mp3 from a random page on the internet and this one...
Hi everyone, I am having trouble syncing some files from my Desktop (Windows 7) to my Iphone 6s. It works for some mp3 files, such as the ones in the Windows sample library. However, I downl...
370 Views
0 replies
0 likes
Hey I pay 10 bucks a month and the service is great no better music app then Spotify but one question I recently download the new Travis Scott album and the explicit version only plays 12 second of the song and then it just cuts but when I save the e...
Hey I pay 10 bucks a month and the service is great no better music app then Spotify but one question I recently download the new Travis Scott album and the explicit version only plays 12 second of t...
365 Views
0 replies
0 likes
G'day,I'm trying to use spotify to stream the new releases today but each song will only get 8 seconds in before stopping.It's only happening on the new albums released today, everything else is fine.Any ideas?
G'day, I'm trying to use spotify to stream the new releases today but each song will only get 8 seconds in before stopping. It's only happening on the new albums released today, everything else is ...
Regular
679 Views
2 replies
0 likes
First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me that with all the money people spend on this app th...
First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me ...
438 Views
0 replies
0 likes
With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airplay mirroring. Is this a problem others have? The v...
With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airp...
629 Views
0 replies
1 likes
How do I make local files show their artwork when on iOS? It shows fine on the PC version, but there's no album art on iOS. Thanks!
How do I make local files show their artwork when on iOS? It shows fine on the PC version, but there's no album art on iOS. Thanks!
378 Views
0 replies
0 likes
When I try to use touch preview it closes down Spotify. Tried reinstalling and all that shenanigans. Any suggestions?
When I try to use touch preview it closes down Spotify. Tried reinstalling and all that shenanigans. Any suggestions?
Casual Listener
962 Views
5 replies
0 likes
Hi When I am trying to enter in my IPAD and IPHONE spotify account I can't' reach itI receiveid a message saying that spotify cannot be used in an another country for more than 15 days. I am not out of Brazil!!!! I am in Brazil!! . What I do?
Hi When I am trying to enter in my IPAD and IPHONE spotify account I can't' reach it I receiveid a message saying that spotify cannot be used in an another country for more than 15 da...
Spotify Star
480 Views
1 replies
0 likes
I have an iPhone 6s and a Pioneer AVH-X3800BHS in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on the phone that "Spotify wanst to commun...
I have an iPhone 6s and a Pioneer AVH-X3800BHS in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I ...
625 Views
0 replies
0 likes
I updated my iphone to ios 10 & now spotify opens by itself when I unlock my phone! I have a premium account & often listen to spotify in my car. I have tried uninstalling & reinstalling- didn't help. I tried turning Bluetooth off- didn't help.
I updated my iphone to ios 10 & now spotify opens by itself when I unlock my phone! I have a premium account & often listen to spotify in my car. I have tried uninstalling & rein...
494 Views
0 replies
0 likes
When trying to preview a track the app crashes and goes to home screen. I'm on iOS 10. iPhone SE.
When trying to preview a track the app crashes and goes to home screen. I'm on iOS 10. iPhone SE.
Spotify Legend
5210 Views
2 replies
1 likes
