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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242075 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124902 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2978 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307704 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132009 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Behind the Lyrics wont work

I can't see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person.. Have been googling this for over a month now!The black little screen that was supposed to peek out behind the artwork is simply not there. I am on the Iphone 6, h...

Visitor

I can't see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person.. Have been googling this for over a month now! The black little screen that was supposed to peek out behin...

403 Views

0 replies

0 likes

  • 403 Views
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No app update since May

So is the Apple vs Spotify saga still going? We haven't seen an app update since May and now since iOS 10 has been released there a few bugs in Spotify that need fixing. Spotify is still pumping out updates for the other platforms. When are we going ...

Regular

So is the Apple vs Spotify saga still going? We haven't seen an app update since May and now since iOS 10 has been released there a few bugs in Spotify that need fixing. Spotify is still pumping out ...

timmieschaap

Composer

439 Views

1 replies

0 likes

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  • 1 replies
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Downloaded Music not available offline

I keep seeing issues with offline play and I'm still sticking with you Spotify, but you're really starting to get on my nerves. Anytime I start up the app fresh while I'm offline (underground, subway, or even just airplane mode), I either don't see a...

Regular

I keep seeing issues with offline play and I'm still sticking with you Spotify, but you're really starting to get on my nerves.   Anytime I start up the app fresh while I'm offline (undergroun...

Gozer1

Newbie

3045 Views

6 replies

1 likes

Your Music
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  • 6 replies
  • 1 likes

unwanted playlist starts playing

When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, please help.

Casual Listener

When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, ple...

431 Views

0 replies

0 likes

  • 431 Views
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Spotify is out of date

FIX as simple as this :-When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts! -Have a report bug into the mobile app, come on real...

Music Fan

FIX as simple as this : -When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts!...

602 Views

0 replies

0 likes

bug
enhance
IOS10
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sin conexión a internet

No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , precedere a cancelar el servicio, pues a mi esposo le pas...

Newbie

No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , preced...

531 Views

0 replies

0 likes

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Why am I seeing the Shuffle Play button as premium subscriber?

Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albums or playlists unless I choose to do so. What happ...

Casual Listener

Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albu...

travis_s

Casual Listener

2073 Views

4 replies

0 likes

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Music

Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!

Newbie

Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!

timmieschaap

Composer

375 Views

1 replies

0 likes

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  • 1 replies
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Playing out of app

My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.

Newbie

My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.

timmieschaap

Composer

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Force touch crashes app

Force touching a song in the iOS application crashes the app.iPhone 7, iOS 10Spotify ver. 5.7.0.1055

Newbie

Force touching a song in the iOS application crashes the app. iPhone 7, iOS 10 Spotify ver. 5.7.0.1055

Hubo

Community Legend

487 Views

1 replies

0 likes

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  • 1 replies
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Syncing music

I have followed all the directions to sync my music from my asus laptop to my iphone 6. However i'm stuck on my music saying 'waiting to download' yet it never downloads. Any advice would be helpful!Thank you

Casual Listener

I have followed all the directions to sync my music from my asus laptop to my iphone 6. However i'm stuck on my music saying 'waiting to download' yet it never downloads. Any advice would b...

ca6

Casual Listener

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
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problem after the last update

hi, yesterday I installed the last update but from that moment it crush when I open it ; I see that if I install again spotify and I open it whit another account it works but with my premium account it doesn't work and crush down. I hope that someone...

Newbie

hi, yesterday I installed the last update but from that moment it crush when I open it ;  I see that if I install again spotify and I open it whit another account it works but with my premium ...

19791979

Newbie

1352 Views

7 replies

0 likes

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  • 7 replies
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After buying premium and using it on my laptop, there is no more audio on iPhone!

Here are the facts:I used free Spotify on my iPhone for several weeks. Decided to purchase premium because I liked it. Using my laptop (not iPhone) I made the purchase through the Spotify website.Downloaded the app or whatever onto my laptop. Enjoyed...

Newbie

Here are the facts: I used free Spotify on my iPhone for several weeks.  Decided to purchase premium because I liked it.  Using my laptop (not iPhone) I made the purchase through the Spo...

434 Views

0 replies

0 likes

  • 434 Views
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App iPhone

Why can't I get the latest update on iPhone? I have updated, but have the old look.

Casual Listener

Why can't I get the latest update on iPhone? I have updated, but have the old look.

Edvin98

Casual Listener

815 Views

2 replies

0 likes

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  • 2 replies
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When is New Navigation Bar Rolling Out for Everyone?

It seems like everyone I know who uses Spotify has the new navigation bar located at the bottom (instead of the dreaded hamburger menu) except for me. Any word on when the newest feature is going to be rolled out to everyone as an official feature?

Casual Listener

It seems like everyone I know who uses Spotify has the new navigation bar located at the bottom (instead of the dreaded hamburger menu) except for me. Any word on when the newest feature is going to ...

gormy

Casual Listener

4072 Views

7 replies

3 likes

  • 4072 Views
  • 7 replies
  • 3 likes

A very simple question about Spotify in South Korea

Hello everybody! I'm looking for an answer to a simple question.Is this possible to download, use and buy a Premium account (on iPhone 5s) for Spotify while staying in Republic of Korea (just in case: it's South Korea) ?Thank you very much in advance

Newbie

Hello everybody!   I'm looking for an answer to a simple question. Is this possible to download, use and buy a Premium account (on iPhone 5s) for Spotify while staying in Republic of Korea (j...

474 Views

0 replies

0 likes

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2 accounts influence each other

Goodday, my english isn't very good so excuse me for that... Me and my brother have got a problem. We've got a family premium account, and use both our own account. But, when he listens with a Sonos system, I can't play music on my Macbook. It says, ...

Newbie

Goodday, my english isn't very good so excuse me for that... Me and my brother have got a problem. We've got a family premium account, and use both our own account. But, when he listens with a Sonos ...

399 Views

0 replies

0 likes

  • 399 Views
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IPhone 6s: 3D Touch

So I updated to IOS 10 when it came out. I didn't know I had a problem until I tried to use 3D Touch the day after I installed it. Whenever I used 3D Touch on a song or anything the app would crash. I think it's a IOS 10 thing or the app has an issue...

Newbie

So I updated to IOS 10 when it came out. I didn't know I had a problem until I tried to use 3D Touch the day after I installed it. Whenever I used 3D Touch on a song or anything the app would crash. ...

446 Views

0 replies

0 likes

  • 446 Views
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Can't share music with friends on Spotify on iPhone 5s and I'm not on facebook!

When I go to share music directly with my iPhone, it goes to the search menu - but when I type any name in, it just says 'no results'. Any suggestions?

Newbie

When I go to share music directly with my iPhone, it goes to the search menu - but when I type any name in, it just says 'no results'. Any suggestions?

331 Views

0 replies

0 likes

  • 331 Views
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