Announcements

Help Wizard

Step 1

NEXT STEP

iOS ALL Songs Unplayable

iOS ALL Songs Unplayable

Been having this issue for about 4 days now and haven't been able to find the same problem on these forums.

I'm a free user using iOS. On my desktop everything is fine. On mobile every song is grayed out as if they are unplayable. Every song, every playlist, even the Spotify created playlists.

If I press shuffle, a song will queue up but will not play. If I press play on the bottom play bar the song title and controls blank out.

If I go to the screen with the album art and hit play the play button turns to pause but nothing happens. I can see album art but no time counter information.

No error messages are ever displayed as I believe would normally happen if a song is "unavailable".

I've tried:
- Logging out/in
- Reinstalling
- Login using username/password and Facebook
- Using VPN to change location (I'm American living in Taiwan)

Nothing is working!

Thanks in advance for any advice.
IMG_1390.PNG
IMG_1395.PNG
IMG_1393.PNG
Reply
1 Reply

I am having the same problem too! I am a Singaporean currently on exchange in Taiwan!

Everything was fine until I was prompted to change my current location in the settings to Taiwan.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random