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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43279 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108810 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1628 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301812 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127752 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! music stops when sending messages via viber

Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue.

Newbie

Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue. 

meetchguzman

Casual Listener

8589 Views

5 replies

1 likes

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Error 404 when logging in

Just upgraded to student premium and it logged me out of the app, I've reset my password several times and it says error 404. When I try sign in with Facebook it does the same thing. I tryed deleting the app and reinstalling it, same results

Newbie

Just upgraded to student premium and it logged me out of the app, I've reset my password several times and it says error 404. When I try sign in with Facebook it does the same thing. I tryed deleting...

409 Views

0 replies

0 likes

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Solved!! Can't login to Spotify on iPhone

I mistakenly logged out of Spotify on my iPhone 5 and now I can't get back in again. It gives me two options - to login by FB and to login by Spotify. I try logging in by FB, but when I select the link in the SPotify login it doesn't go anywhere. SO ...

Music Fan

I mistakenly logged out of Spotify on my iPhone 5 and now I can't get back in again.  It gives me two options - to login by FB and to login by Spotify.  I try logging in by FB, but when I s...

fishon77

Casual Listener

17372 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Local Files

There are some songs I have on my computer that won't download onto Spotify on my phone. I added these to local files and some worked but others would only play on my computer. I can see the songs on my phone but it says that the songs aren't downloa...

Newbie

There are some songs I have on my computer that won't download onto Spotify on my phone. I added these to local files and some worked but others would only play on my computer. I can see the songs on...

justinbelloli

Newbie

496 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to delete queue??

How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music (I don't know what it's called in the english version, maybe "queue" or "as next"). Now it keeps playing this list! Every new song I wan...

Casual Listener

How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music  (I don't know what it's called in the english version, maybe "queue" or "as nex...

aroneinars

Newbie

1352 Views

1 replies

0 likes

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  • 1 replies
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Error accessing app (iPhone/ipad)

I can't access the app on iphone / ipad, however am able to access spotify through internet. Have reset passwords, reinstalled app, etc but nothing working. Anyone help?

Newbie

I can't access the app on iphone / ipad, however am able to access spotify through internet.  Have reset passwords, reinstalled app, etc but nothing working.  Anyone help?

383 Views

0 replies

0 likes

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Menu bar

I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by now it was standard in the US.Using an iPhone 7+ on V...

Casual Listener

I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by no...

Wexon2

Casual Listener

654 Views

3 replies

0 likes

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Glitch when searching on radio mode ios 10

So I recently updated my iPad to iOS 10 and whenever I try to search in radio the search pops up and then off and continues to glitch like that until I exit app and reopen. But when I reopen and try to search again. The cycle repeats. I've ended and ...

Newbie

So I recently updated my iPad to iOS 10 and whenever I try to search in radio the search pops up and then off and continues to glitch like that until I exit app and reopen. But when I reopen and try ...

408 Views

0 replies

0 likes

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Can't share music with followers!

Hi,I've been a premium user for a few months and didn't think it was possible to share music within the app because a key feature isn't working for me.When I go to 'Share', 'Send to' and then 'Select people', the resulting window is blank. When k typ...

Casual Listener

Hi, I've been a premium user for a few months and didn't think it was possible to share music within the app because a key feature isn't working for me. When I go to 'Share', 'Send to' and then...

nogoodmonkey

Newbie

1635 Views

4 replies

0 likes

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Spotify blocking Sting and Taylor Swift and ...?

Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but welcome someone to test?). Other music, sourced the exact s...

Newbie

Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but wel...

Broncobill

Newbie

1450 Views

2 replies

0 likes

apple
sting
taylor swift
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Spotify app crash when I try to preview a song in iOS 10

Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.

Newbie

Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.

Destinytronman

Newbie

1067 Views

1 replies

13 likes

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  • 1 replies
  • 13 likes

App crashes whenever I 3D Touch

Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm beginning to think I'm just unlucky. Any help?

Newbie

Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm...

Hubo

Community Legend

835 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Helppp!!

So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?

Newbie

So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?

Bearfootrecords

Community Legend

533 Views

2 replies

0 likes

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Siri + Spotify = Fail

I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. Unfortunatly I drive an old car. It has a dock connector f...

Casual Listener

I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. &nbsp...

Frankshottunes4

Newbie

3863 Views

4 replies

0 likes

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Resubscription music lost

Hello,I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded music which clearly is still downloaded (spotify app siz...

Newbie

Hello, I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded mus...

310 Views

0 replies

0 likes

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Solved!! Bug - iOS 9 music stops playing when switching to camera

Hi All, I am using an iPhone 6s, running iOS 9.0.1 and Spotify 4.0.0. When I am playing music and I switch to the camera App to take a picture (photo mode, not video mode) the music will stop playing. Has this been experienced by other users? Thanks

Newbie

Hi All,   I am using an iPhone 6s, running iOS 9.0.1 and Spotify 4.0.0. When I am playing music and I switch to the camera App to take a picture (photo mode, not video mode) the music will sto...

erico_perico

Casual Listener

20614 Views

4 replies

1 likes

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  • 4 replies
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iOS 10

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to the internet. I have had Spotify for a whole year a...

Casual Listener

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to ...

Doughtydoc

Newbie

5030 Views

10 replies

0 likes

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Save on iphone play on ipad

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music off of my iphone. I did see I can connect them and ...

Casual Listener

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music ...

manoots

Casual Listener

996 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes