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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30812 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95537 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424828 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293935 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?
Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?
306 Views
0 replies
0 likes
I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that information again. The credit card is not under my name. I...
I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that informa...
Regular
382 Views
1 replies
0 likes
I have a Premium account I cannot listen to my "downloaded songs offline" They all have the green arrow beside but as soon as im offline, non of my music will play. Error will say " This is not downloaded. Do you want to go back online" this is super...
I have a Premium account I cannot listen to my "downloaded songs offline" They all have the green arrow beside but as soon as im offline, non of my music will play. E...
Regular
425 Views
1 replies
0 likes
Hello! I pay monthly for my current Spotify account which was always accessed from an Android phone. That Android phone has now broken and I purchased an iPhone SE. How do I download the Spotify app to my iPhone SE with my same account. The iPhone do...
Hello! I pay monthly for my current Spotify account which was always accessed from an Android phone. That Android phone has now broken and I purchased an iPhone SE. How do I down...
Community Legend
1321 Views
1 replies
0 likes
WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta.At the moment I am at 6.5.0
WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta. At the m...
1416 Views
0 replies
0 likes
My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on LTE. Always reboots the phone.
My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on ...
Casual Listener
1634 Views
6 replies
0 likes
When using the touch preivew feature on iOS 10 on an iPhone 6S,the app loads the default grid view of songs & crashes right before it would normally preview a song. To recreate,Open Spotify on iPhone 6S, iOS 10Navigate to a grid view of albums or pla...
When using the touch preivew feature on iOS 10 on an iPhone 6S, the app loads the default grid view of songs & crashes right before it would normally preview a song. To recreate, Open...
829 Views
0 replies
4 likes
Hi there, trying to download some of the new release albums today; taking back Sunday, AlunaGeorge & Against me! .. I can save them to my library but as soon as I click to download to make the available offline nothing happens?
Hi there, trying to download some of the new release albums today; taking back Sunday, AlunaGeorge & Against me! .. I can save them to my library but as soon as I click to download to make the av...
Regular
737 Views
5 replies
1 likes
Ik heb een premium account. Voorheen gingen de betalingen goed, via de Rabobank. Maar dit bleek niet meer te lukken, nou heb ik via de ING betaalt, voor premium 10 euro. Maar ik kan op mijn Spotify alleen maar de shuffle functie hanteren. Hoe kan ik ...
Ik heb een premium account. Voorheen gingen de betalingen goed, via de Rabobank. Maar dit bleek niet meer te lukken, nou heb ik via de ING betaalt, voor premium 10 euro. Maar ik kan op mijn Spotify a...
Community Legend
448 Views
1 replies
0 likes
Hi everyone, I am having trouble syncing some files from my Desktop (Windows 7) to my Iphone 6s. It works for some mp3 files, such as the ones in the Windows sample library. However, I downloaded an mp3 from a random page on the internet and this one...
Hi everyone, I am having trouble syncing some files from my Desktop (Windows 7) to my Iphone 6s. It works for some mp3 files, such as the ones in the Windows sample library. However, I downl...
342 Views
0 replies
0 likes
Hey I pay 10 bucks a month and the service is great no better music app then Spotify but one question I recently download the new Travis Scott album and the explicit version only plays 12 second of the song and then it just cuts but when I save the e...
Hey I pay 10 bucks a month and the service is great no better music app then Spotify but one question I recently download the new Travis Scott album and the explicit version only plays 12 second of t...
326 Views
0 replies
0 likes
G'day,I'm trying to use spotify to stream the new releases today but each song will only get 8 seconds in before stopping.It's only happening on the new albums released today, everything else is fine.Any ideas?
G'day, I'm trying to use spotify to stream the new releases today but each song will only get 8 seconds in before stopping. It's only happening on the new albums released today, everything else is ...
Regular
605 Views
2 replies
0 likes
First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me that with all the money people spend on this app th...
First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me ...
414 Views
0 replies
0 likes
With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airplay mirroring. Is this a problem others have? The v...
With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airp...
602 Views
0 replies
1 likes
How do I make local files show their artwork when on iOS? It shows fine on the PC version, but there's no album art on iOS. Thanks!
How do I make local files show their artwork when on iOS? It shows fine on the PC version, but there's no album art on iOS. Thanks!
359 Views
0 replies
0 likes
When I try to use touch preview it closes down Spotify. Tried reinstalling and all that shenanigans. Any suggestions?
When I try to use touch preview it closes down Spotify. Tried reinstalling and all that shenanigans. Any suggestions?
Casual Listener
910 Views
5 replies
0 likes
Hi When I am trying to enter in my IPAD and IPHONE spotify account I can't' reach itI receiveid a message saying that spotify cannot be used in an another country for more than 15 days. I am not out of Brazil!!!! I am in Brazil!! . What I do?
Hi When I am trying to enter in my IPAD and IPHONE spotify account I can't' reach it I receiveid a message saying that spotify cannot be used in an another country for more than 15 da...
Spotify Star
441 Views
1 replies
0 likes
I have an iPhone 6s and a Pioneer AVH-X3800BHS in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on the phone that "Spotify wanst to commun...
I have an iPhone 6s and a Pioneer AVH-X3800BHS in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I ...
602 Views
0 replies
0 likes
I updated my iphone to ios 10 & now spotify opens by itself when I unlock my phone! I have a premium account & often listen to spotify in my car. I have tried uninstalling & reinstalling- didn't help. I tried turning Bluetooth off- didn't help.
I updated my iphone to ios 10 & now spotify opens by itself when I unlock my phone! I have a premium account & often listen to spotify in my car. I have tried uninstalling & rein...
479 Views
0 replies
0 likes
