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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237467 Views

27 replies

5 likes

  • 237467 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118668 Views

116 replies

13 likes

Other
  • 118668 Views
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2693 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305467 Views

62 replies

16 likes

  • 305467 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130808 Views

19 replies

38 likes

  • 130808 Views
  • 19 replies
  • 38 likes

Saved Music Randomly Disappears off of iPhone

Hello EveryoneFor the last two months I have had playlists that I have downloaded to my iPhone randomly disappear. This is how it goes: 1. Open Spotify2. See that it requests I re-login3. Login4. All playlists are still saved, but all downloaded cont...

Regular

Hello Everyone For the last two months I have had playlists that I have downloaded to my iPhone randomly disappear. This is how it goes:    1. Open Spotify 2. See that it requests ...

wayrachaki

Regular

1147 Views

7 replies

0 likes

  • 1147 Views
  • 7 replies
  • 0 likes

Optimized iPad Pro App

Hello, Is Spotify iOS app optimized for iPad Pro's native resolution? Thank you.

Casual Listener

Hello,   Is Spotify iOS app optimized for iPad Pro's native resolution?   Thank you.

330 Views

0 replies

0 likes

  • 330 Views
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record a WhatsApp áudio without stopping spotify áudio

Its possible to spotify ignore others após and keep playing your audio without stopping when i start one voice recorder in WhatsApp for exemple?

Casual Listener

Its possible to spotify ignore others após and keep playing your audio without stopping when i start one voice recorder in WhatsApp for exemple?

mzwagemakers

Roadie

4850 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

ios 10 doesn't show artist title or album when connected to my car's bluetooth

With the recent ios update, I'm now not able to see the artist, title or album information when connecting to my car's bluetooth (this was previously working and available). I'm currently have Spotify verison 5.7.0.1055. Does anyone know when this wi...

Newbie

With the recent ios update, I'm now not able to see the artist, title or album information when connecting to my car's bluetooth (this was previously working and available). I'm currently have Spotif...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
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iPhone "allow" default

I have an iPhone 6s and a Pioneer in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on the phone that "Spotify wanst to communicate with th...

Regular

I have an iPhone 6s and a Pioneer in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on t...

501 Views

0 replies

0 likes

  • 501 Views
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Behind the Lyrics wont work

I can't see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person.. Have been googling this for over a month now!The black little screen that was supposed to peek out behind the artwork is simply not there. I am on the Iphone 6, h...

Visitor

I can't see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person.. Have been googling this for over a month now! The black little screen that was supposed to peek out behin...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

No app update since May

So is the Apple vs Spotify saga still going? We haven't seen an app update since May and now since iOS 10 has been released there a few bugs in Spotify that need fixing. Spotify is still pumping out updates for the other platforms. When are we going ...

Regular

So is the Apple vs Spotify saga still going? We haven't seen an app update since May and now since iOS 10 has been released there a few bugs in Spotify that need fixing. Spotify is still pumping out ...

timmieschaap

Composer

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Downloaded Music not available offline

I keep seeing issues with offline play and I'm still sticking with you Spotify, but you're really starting to get on my nerves. Anytime I start up the app fresh while I'm offline (underground, subway, or even just airplane mode), I either don't see a...

Regular

I keep seeing issues with offline play and I'm still sticking with you Spotify, but you're really starting to get on my nerves.   Anytime I start up the app fresh while I'm offline (undergroun...

Gozer1

Newbie

3037 Views

6 replies

1 likes

Your Music
  • 3037 Views
  • 6 replies
  • 1 likes

unwanted playlist starts playing

When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, please help.

Casual Listener

When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, ple...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
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Spotify is out of date

FIX as simple as this :-When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts! -Have a report bug into the mobile app, come on real...

Music Fan

FIX as simple as this : -When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts!...

593 Views

0 replies

0 likes

bug
enhance
IOS10
  • 593 Views
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sin conexión a internet

No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , precedere a cancelar el servicio, pues a mi esposo le pas...

Newbie

No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , preced...

529 Views

0 replies

0 likes

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Why am I seeing the Shuffle Play button as premium subscriber?

Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albums or playlists unless I choose to do so. What happ...

Casual Listener

Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albu...

travis_s

Casual Listener

2071 Views

4 replies

0 likes

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  • 4 replies
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Music

Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!

Newbie

Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!

timmieschaap

Composer

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Playing out of app

My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.

Newbie

My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.

timmieschaap

Composer

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Force touch crashes app

Force touching a song in the iOS application crashes the app.iPhone 7, iOS 10Spotify ver. 5.7.0.1055

Newbie

Force touching a song in the iOS application crashes the app. iPhone 7, iOS 10 Spotify ver. 5.7.0.1055

Hubo

Community Legend

480 Views

1 replies

0 likes

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  • 1 replies
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Syncing music

I have followed all the directions to sync my music from my asus laptop to my iphone 6. However i'm stuck on my music saying 'waiting to download' yet it never downloads. Any advice would be helpful!Thank you

Casual Listener

I have followed all the directions to sync my music from my asus laptop to my iphone 6. However i'm stuck on my music saying 'waiting to download' yet it never downloads. Any advice would b...

ca6

Casual Listener

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

problem after the last update

hi, yesterday I installed the last update but from that moment it crush when I open it ; I see that if I install again spotify and I open it whit another account it works but with my premium account it doesn't work and crush down. I hope that someone...

Newbie

hi, yesterday I installed the last update but from that moment it crush when I open it ;  I see that if I install again spotify and I open it whit another account it works but with my premium ...

19791979

Newbie

1342 Views

7 replies

0 likes

  • 1342 Views
  • 7 replies
  • 0 likes

After buying premium and using it on my laptop, there is no more audio on iPhone!

Here are the facts:I used free Spotify on my iPhone for several weeks. Decided to purchase premium because I liked it. Using my laptop (not iPhone) I made the purchase through the Spotify website.Downloaded the app or whatever onto my laptop. Enjoyed...

Newbie

Here are the facts: I used free Spotify on my iPhone for several weeks.  Decided to purchase premium because I liked it.  Using my laptop (not iPhone) I made the purchase through the Spo...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
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App iPhone

Why can't I get the latest update on iPhone? I have updated, but have the old look.

Casual Listener

Why can't I get the latest update on iPhone? I have updated, but have the old look.

Edvin98

Casual Listener

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes