iOS (iPhone, iPad)

Being charged for premium but not getting service

IPHONE SE

when i try and open the app on my iphone. the app will not launch. the icon fills my screen likeit is launching. Then im back to my home screen. i just down loaded it for the first time today.reinstalling/changing the language and country don't work ...

Spotify Connect - Yamaha w/iPod, Windows and Mac clients.

Okay, I want to know how I can shut down Spotify Connect from connecting to my reciever when I'm not on the local network. I can put my iPhone on LTE, and i'm still able to stream music to it. I unplugged my cable modem, and it stopped. This is a big...

Spotify unresponsive on both iPhone and iPad

Hi, I am using the latest version of spotify for iOS and I am having an issue with the app becoming unresponsive after launch. Past the splash screen when I see the "browse" section I tap on my library and then the app stops responding. I tried delet...

Premium button under shuffle changed to Download from Offline after trial when purchased

I have Spotify Premium an iPhone 6sPlus. Initially I had a free premium trial & under shuffle button the toggle above the songs said: Offline. I could swear. Then, trial ended, I buy it from free & suddenly I see it saying "Downloading..." & a Downlo...

Add to Up Next Playlist keeps erasing itself iPhone 6splus

I have Spotify Premium & an iPhone 6sPlus Version 9.3.3. Every time regardless of version, & after taking troubleshooting steps, after making an "Add to Up Next Playlist" of my songs on a playlist, Spotify will erase the songs that were added to play...

Abroad error.. But not abroad

Hello! Please help me. My spotify won't log on saying I can't use it abroad for more than 14 days, however I am not abroad and I'm a premium user. Any advice will be much appreciated!!! Thanks, Jess

Se me cierra repentinamente

Cuando quiero hacer la vista previa de la canción se me cierra, supongo que es un error de la última actualización o una incooatibilidad con ios10, si alguien tiene una solución desde ya muchas gracias

Lost Music.

Lost my Spotify icon on iPhone. Downloaded the app. Entered a new password because I forgot my old one. Reset password. Went to log in but all my music was gone? Any suggestions? Thanks

Superuser Contribution Locate and/or update

I can't find the Spotify app on my daughters iPad. When I go to App Store I can't open it, update it or download it. Advice?

problama para pagar a travez de itunes

no puedo pagar atravez de itunes me marca que no se puede conectar a la tirenda itunes que intente mas tarde pero ya tiene dias diciendo eswo y me urge tener mi cuneta que puedo hacer

Deleting songs off playlists

How do i delete old songs off my playlists? Everytime i try to it (swipe song) it says removed but its still there even after i close app.

iPhone 4 Spotify unusable with BMW iDrive - iPhone unresponsive

Steps to reproduce the issue:Power on carPlug iPhone into car using USB cableSee Spotify automatically start on iPhoneWait for Spotify option to appear in multimedia section on iDrive (10 second pause before it appears)Select Spotify on iDrive and st...

Syncing across iOS devices and OS X

This seems obvious-but I'm new here: if I create a playlist on my iPad, doesn't it sync to my other devices with Spotify (iMac and iPhone)--at least when there's wi-fi around, or via cell signal? I spent a lot of time adding songs to a playlist on th...

premium account

Hi, if i log in via my laptop spotify says that i have a premium account but if i log in via the app it says that i have a Free account.. While i have a premium account. When I used my account the first week there weren't any problems but after a wee...

Suscripción desde iphone

Hace unos meses, era usuario premium, y la tarjeta venció, hace unos días, trate de ingresar otra tarjeta para poder volver a ser premium, con la intención de probar el plan familiar (incluso probé otras cuentas con la misma tarjeta), y solo aparece ...