Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242086 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124907 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451609 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307709 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello! I have two issues with Spotify, one with the iOS app and one with the desktop app. 1) iOS app: I cannot send or receive songs from friends. I am a facebook user and have my facebook account linked to my spotify premium account, I am friends wi...
Hello! I have two issues with Spotify, one with the iOS app and one with the desktop app. 1) iOS app: I cannot send or receive songs from friends. I am a facebook user and have my facebook a...
466 Views
0 replies
0 likes
I paid for premium since sept. 9 and i am still on free
I paid for premium since sept. 9 and i am still on free
Community Legend
366 Views
1 replies
0 likes
When I login using Facebook, I am redirected to Facebook authentication page, stating that I already autherized Spotify. When I press OK, it shows me an error page: This page contains the following errors: error on line 1 at column 438: EntityRef: ex...
When I login using Facebook, I am redirected to Facebook authentication page, stating that I already autherized Spotify. When I press OK, it shows me an error page: This page contains the fo...
Casual Listener
577 Views
2 replies
0 likes
Hi, I've a problem... Today incorrectly accepted the 7 days free trial of my spotify free account! I know that at the end of my free week, my account will become automatically a premium account and I'll pay for that...Please, What should I do to canc...
Hi, I've a problem... Today incorrectly accepted the 7 days free trial of my spotify free account! I know that at the end of my free week, my account will become automatically a premium account and I...
Casual Listener
868 Views
3 replies
0 likes
£9.99 has been taken out my bank account after I canceled supsricption!! I want my money back!!!
£9.99 has been taken out my bank account after I canceled supsricption!! I want my money back!!!
Roadie
380 Views
1 replies
0 likes
- Spotify is now iOS 10 compatible.- New: To all our friends who speak Czech, now Spotify speaks your language. - New: Spotify welcomes Jaguar Land Rover integration. - 'Available Offline' is now called 'Download'. Tap to save tracks for offline list...
- Spotify is now iOS 10 compatible. - New: To all our friends who speak Czech, now Spotify speaks your language. - New: Spotify welcomes Jaguar Land Rover integration. - 'Available Offline' is n...
1410 Views
0 replies
5 likes
I cancel my suscription on itunes.... Now how can i do to get in a faMily suscription whith my iPad ?
I cancel my suscription on itunes.... Now how can i do to get in a faMily suscription whith my iPad ?
Community Legend
659 Views
1 replies
0 likes
Now come on Spotify. This just isn't right. I have to pay you if I want to listen to an album in order? Now the adds though that'd make me subscribe if I had the money to spare. But are you seriously going to keep it like that?
Now come on Spotify. This just isn't right. I have to pay you if I want to listen to an album in order? Now the adds though that'd make me subscribe if I had the money to spare. But are you seriously...
Casual Listener
1370 Views
2 replies
2 likes
I have an Iphone 6, which I've had for 2 years now, but this isn't a new problem. Also worth pointing out is, I used Spotify every single day. About a year ago I noticed my battery was running low really quickly, and just thought my phone must have b...
I have an Iphone 6, which I've had for 2 years now, but this isn't a new problem. Also worth pointing out is, I used Spotify every single day. About a year ago I noticed my ...
Regular
738 Views
3 replies
1 likes
If I hold down a song, album or playlist to hear a preview the app crashes.iPhone 7iOS 10.0.1.
If I hold down a song, album or playlist to hear a preview the app crashes. iPhone 7 iOS 10.0.1.
Casual Listener
832 Views
3 replies
1 likes
I'm using a premium account on iPhone SE I've made a playlist.I've downloaded the entire playlist.- All tracks got a green download-icon.I took my spotify offline.I played the downloaded playlist.It works for a while (couple of songs)Than it says the...
I'm using a premium account on iPhone SE I've made a playlist. I've downloaded the entire playlist. - All tracks got a green download-icon. I took my spotify offline. I played ...
701 Views
0 replies
1 likes
Yesterday I did the same thing with previous Sportify app and it worked well. The issue happens using latest iOS app (updated today) . If the network changes, in my case from Wifi to 4G, when listening to any song on Spotify audio stops and "no inter...
Yesterday I did the same thing with previous Sportify app and it worked well. The issue happens using latest iOS app (updated today) . If the network changes, in my case from Wifi to 4G...
Casual Listener
468 Views
1 replies
0 likes
My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this problem. Is this normal? Any ideas on how to resolv...
My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this ...
Newbie
913 Views
2 replies
0 likes
And I would like to return back to Spotify but it woulden't let me switch to Premium nor can I log in at all please help me?
And I would like to return back to Spotify but it woulden't let me switch to Premium nor can I log in at all please help me?
343 Views
0 replies
0 likes
Hello all! I am posting this because I can't figure it out at all; I've searched everywhere. So I have spotify premium and I have the desktop and the iOS version of the app, and I have local files on my PC that I have in a playlist that plays fine on...
Hello all! I am posting this because I can't figure it out at all; I've searched everywhere. So I have spotify premium and I have the desktop and the iOS version of the app, and I have local files on...
Casual Listener
909 Views
3 replies
1 likes
¿Como puedo pagar por medio de iTunes spotify premium?
¿Como puedo pagar por medio de iTunes spotify premium?
517 Views
0 replies
0 likes
I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?
I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?
Newbie
1285 Views
5 replies
0 likes
Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi. Spotify randomly either stops playing or quits altogether. I can get through a few dozen tracks, but I've never yet made it straight from A-Z, let alon...
Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi. Spotify randomly either stops playing or quits altogether. I can get through a few dozen...
Regular
692 Views
1 replies
0 likes
Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premiumAnyone? What do I do
Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premium Anyone? What do I do
594 Views
0 replies
1 likes
