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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227307 Views

53 replies

13 likes

  • 227307 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152058 Views

507 replies

108 likes

  • 152058 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106398 Views

19 replies

38 likes

  • 106398 Views
  • 19 replies
  • 38 likes

Songs won't download

Okay so basically, in short i go into the songs part, and i slide the download button and then all the green symbols appear next to the songs after a short wait with the loading symbol, when the green thing is done i slide off the download bar, but t...

Casual Listener

Okay so basically, in short i go into the songs part, and i slide the download button and then all the green symbols appear next to the songs after a short wait with the loading symbol, when the gree...

osornios

Spotify Star

909 Views

3 replies

1 likes

  • 909 Views
  • 3 replies
  • 1 likes

App Crashing?

So my Spotify app will crash after playing about 3-4 songs. It'll crash after 2 songs during offline mode and if I leave the app open to play music, it'll crash again. I don't know if it's just with me, but it's starting to get irritating, especially...

Newbie

So my Spotify app will crash after playing about 3-4 songs. It'll crash after 2 songs during offline mode and if I leave the app open to play music, it'll crash again. I don't know if it's just with ...

osornios

Spotify Star

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Solved!! Quick Scroll Bar for Playlist on (iOS)

This is a super basic feature and it's so frustrating for people with long playlists to scroll down. Please add it asap pretty please!

Newbie

This is a super basic feature and it's so frustrating for people with long playlists to scroll down. Please add it asap pretty please!

Hubo

Community Legend

2413 Views

1 replies

0 likes

  • 2413 Views
  • 1 replies
  • 0 likes

apple iphone 4S

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

Casual Listener

My spotify app is giving problems since it updated ,I want to revert to an older version to see if this will solve the problem ,how do I do that ?..

mono118

Casual Listener

1381 Views

5 replies

0 likes

  • 1381 Views
  • 5 replies
  • 0 likes

Solved!! iPad Mini problem - intermittently music stops

Hi, I have an iPad mini running iOS 8.3 and spotify plays for a short while on it but then it stops and unable to stream any music. Until I quit the app and restart it. Then the problem repeats, plays for a short while and then the problem is back. I...

Casual Listener

Hi, I have an iPad mini running iOS 8.3 and spotify plays for a short while on it but then it stops and unable to stream any music. Until I quit the app and restart it. Then the problem repeats, play...

treedeegraphics

Casual Listener

1181 Views

1 replies

0 likes

iPad mini
music interruption
music stops
  • 1181 Views
  • 1 replies
  • 0 likes

Music just stops

I wanted to use playlists during my yoga class. However, the two times I have tried, it just shuts off about 20-30 minutes into the class. Not exactly sure why. I am downloading the playlists and connecting to a stero with bluetooth using my iphone. ...

Newbie

I wanted to use playlists during my yoga class.  However, the two times I have tried, it just shuts off about 20-30 minutes into the class.  Not exactly sure why.  I am downloadin...

378 Views

0 replies

0 likes

PBR&B
  • 378 Views
  • 0 replies
  • 0 likes

Spotify will not allow me to log in on my apple phone.

Ive tried re-installing it and logging out on all my other deivices. It just shows that "You've already created an account with this email adress". But im not trying to creat a new account im just trying to sing in.

Newbie

Ive tried re-installing it and logging out on all my other deivices. It just shows that "You've already created an account with this email adress". But im not trying to creat a new account im just tr...

Ayb1

Newbie

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Starred playlist not showing up

Hey, so I've got ~80 songs in my "Starred" playlist in my spotify web app, but on iOS it doesn't show up. Whats the matter?

Newbie

Hey, so I've got ~80 songs in my "Starred" playlist in my spotify web app, but on iOS it doesn't show up. Whats the matter?

517 Views

0 replies

1 likes

  • 517 Views
  • 0 replies
  • 1 likes

No puedo conectar la cuenta desde mi iphone

Hola, buenos dias, tengo una cuenta premium que acabo de hacer y no puedo enlazarla con mi telefono, ya la he enlazado tambien con un ordenador y con orto movil. Si os pasa pls. echadme un cable Mi numero es el *********

Casual Listener

Hola, buenos dias, tengo una cuenta premium que acabo de hacer y no puedo enlazarla con mi telefono, ya la he enlazado tambien con un  ordenador y con orto movil.   Si os pasa pls. echadm...

osornios

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Suggested music

My playlist stopped for suggested music, but it won't go back to my playlist

Newbie

My playlist stopped for suggested music, but it won't go back to my playlist

Bittencourt

Spotify Star

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Music pausing in the middle of a song

I have Spotify Premium. Music is pausing in the middle of every song on my iPhone but not on my computer. What is wrong?

Casual Listener

I have Spotify Premium. Music is pausing in the middle of every song on my iPhone but not on my computer. What is wrong?

lovisaaltsater

Casual Listener

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Pago a premium y sigo siendo free (Y)

Hola! Ayer pagué mi suscripcion de 3 meses por 0'99 eur... En la pagina de spotify meto mi correo y me sale que tengo la cuenta premium..en la app me sale que tengo la Free(inclusive con anuncios) he hecho todo lo que me ofreceis en la pagina para in...

Newbie

Hola! Ayer pagué mi suscripcion de 3 meses por 0'99 eur... En la pagina de spotify meto mi correo y me sale que tengo la cuenta premium..en la app me sale que tengo la Free(inclusive con anuncios) he...

aflenco

Newbie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Spotify playing songs out of my playlists

When I play some of my playlists, between some songs the Spotify (free version) plays songs that I didn't add in my playlist, songs that aren't even from the same artist/band or genre.I'd like to know if this is a bug, something I can fix or maybe so...

Casual Listener

When I play some of my playlists, between some songs the Spotify (free version) plays songs that I didn't add in my playlist, songs that aren't even from the same artist/band or genre. I'd like to k...

Kbmelo

Casual Listener

1312 Views

2 replies

0 likes

  • 1312 Views
  • 2 replies
  • 0 likes

Premium Subscription

I bought the premium feature for HK $4.90 and it said I got the premium feature. I got the receipts and stuff and it was alright. But when I went back to the Spotify app, when I tried using one of the premium features, it says 'you need to unlock the...

Newbie

I bought the premium feature for HK $4.90 and it said I got the premium feature. I got the receipts and stuff and it was alright. But when I went back to the Spotify app, when I tried using one of th...

user-removed

Not applicable

384 Views

2 replies

0 likes

  • 384 Views
  • 2 replies
  • 0 likes

Premium doesn't work

I bought the offer for 0.99 for 3 months, but it doesn't work. I logged out and deleted the app a few times, but nothing helped. I bought it with PayPal if that helps.I hpoe somebody can help me.

Newbie

I bought the offer for 0.99 for 3 months, but it doesn't work. I logged out and deleted the app a few times, but nothing helped. I bought it with PayPal if that helps. I hpoe somebody can help me.

user-removed

Not applicable

433 Views

3 replies

0 likes

  • 433 Views
  • 3 replies
  • 0 likes

Premium doesn't work on iPhone

I upgraded my Spotify to Premium, but on the Computer. I closed and opened the app again on the iPhone, logged in and out, tried to delete and install new, but on the app it still says Abonnement "free"

Newbie

I upgraded my Spotify to Premium, but on the Computer. I closed and opened the app again on the iPhone, logged in and out, tried to delete and install new, but on the app it still says Abonnement "fr...

user-removed

Not applicable

387 Views

2 replies

1 likes

  • 387 Views
  • 2 replies
  • 1 likes

Solved!! Login on two devices

I use spotify only on my iPad up till nowI have now downloaded in my iphone but wont let me login thereSays invalid username or password. But they are correctDo i need to create new account on iphone with different email as i tried and say that my em...

Casual Listener

I use spotify only on my iPad up till now I have now downloaded in my iphone but wont let me login there Says invalid username or password. But they are correct Do i need to create new account on ...

Bittencourt

Spotify Star

792 Views

5 replies

0 likes

  • 792 Views
  • 5 replies
  • 0 likes

Spotify wurde angehaltenn, da es an einem anderen Ort benuzt wird.

Hallo ZusammenMeine Wiedergabe stoppt regelmässig aufgrund der obenen beschriebenen Meldung. Ich habe mein App neu installiert, alle Geräte gelöscht und mich überall abgemeldet. Ich weiss nicht, was ich noch tun soll, damit dies nicht mehr passiert.I...

Newbie

Hallo Zusammen Meine Wiedergabe stoppt regelmässig aufgrund der obenen beschriebenen Meldung. Ich habe mein App neu installiert, alle Geräte gelöscht und mich überall abgemeldet. Ich weiss nicht, ...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Why dont spotify work in Australia?

Why dont spotify work in australia after 14 days? Nevr had this isue anywhere before.someone help.

Regular

Why dont spotify work in australia after 14 days? Nevr had this isue anywhere before. someone help.

Ava666

Regular

2248 Views

4 replies

0 likes

  • 2248 Views
  • 4 replies
  • 0 likes