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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242092 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124912 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307709 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify uses mobile data even if I just listen to offline music

Hey guys!Well, there's nothing more to say than I just wrote. Last month it used about 400 mbytes by literally being online. Do you think it's because I'm sharing my activity on Spotify?Cheers

Newbie

Hey guys! Well, there's nothing more to say than I just wrote. Last month it used about 400 mbytes by literally being online. Do you think it's because I'm sharing my activity on Spotify? Cheers

358 Views

0 replies

0 likes

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Can't play song through iphone

Help, since i moved to Taiwan and change my place from Indonesia to Taiwan I can't play the songs through iPhone but it can be played in my macbook. HELP

Regular

Help, since i moved to Taiwan and change my place from Indonesia to Taiwan I can't play the songs through iPhone but it can be played in my macbook. HELP 😞

joanikaj

Regular

1445 Views

7 replies

0 likes

can't play
Shuffle in songs
songs
  • 1445 Views
  • 7 replies
  • 0 likes

Spotify discover weekly music corrupted by random playlist

A random playlist ended up in my spotify which was full of pop music. I've now changed my password in case someone somehow started using my spotify and have deleted this playlist. However my discover weekly playlist has been totally changed to now in...

Newbie

A random playlist ended up in my spotify which was full of pop music. I've now changed my password in case someone somehow started using my spotify and have deleted this playlist. However my discover...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
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ERROR OCCURRED: Discover not working on iOS10

Anyone having an issue with the "Discover" portion of Spotify on iOS 10? When I select it I get a "Error Occurred - Try Again" message. I've reinstalled it to see if I could fix it but the issue still occurs.

Newbie

Anyone having an issue with the "Discover" portion of Spotify on iOS 10? When I select it I get a "Error Occurred - Try Again" message. I've reinstalled it to see if I could fix it but the issue stil...

Joe

Community Legend

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Discover error.

Starting yesterday Discover section states an error has occurred. Tried removing and re downloading app. No luckiOS 10.0.1Spotify 6.5.0.1665

Casual Listener

Starting yesterday Discover section states an error has occurred. Tried removing and re downloading app. No luck iOS 10.0.1 Spotify 6.5.0.1665

Joe

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

My offline songs are only available online, and my online songs are available offline??

So something happened with my Spotify, but I listen a lot offline at work, so I don't use data. All my downloaded or saved songs to listen to offline are now not available offline. The weird thing is, a bunch of songs I got recently that I didn't dow...

Casual Listener

So something happened with my Spotify, but I listen a lot offline at work, so I don't use data. All my downloaded or saved songs to listen to offline are now not available offline. The weird thing is...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

How do I pay for Spotify premium through my iTunes account

I used to pay for Spotify premium through itunes all the time. I had a load and go card so I decided to use that on Spotify from then on, I ran out of money on the load and go card and I went back to the free subscription. now I want to go back to pa...

Newbie

I used to pay for Spotify premium through itunes all the time. I had a load and go card so I decided to use that on Spotify from then on, I ran out of money on the load and go card and I went back to...

484 Views

0 replies

0 likes

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Missing Track's on playlist

Hi please help me a lot of my tracks have gone missing on my star'd playlist and they are all the ones I listen to and like I have tried reinstalling and restarting my phone but that doesn't help please help ahhh

Regular

Hi please help me a lot of my tracks have gone missing on my star'd playlist and they are all the ones I listen to and like I have tried reinstalling and restarting my phone but that doesn't help ple...

musiccornercv

Roadie

982 Views

9 replies

0 likes

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  • 9 replies
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Play queue automatically cleared

Hi, It seems that many users use the play queue in different ways. Here's how I use it:Fire up Discover Weekly every Monday (the best Spotify feature and the one that makes this service better than any other);Add it to my play queue;As I play through...

Newbie

Hi,   It seems that many users use the play queue in different ways. Here's how I use it: Fire up Discover Weekly every Monday (the best Spotify feature and the one that makes this service b...

662 Views

0 replies

0 likes

  • 662 Views
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Solved!! Can't do anything with Spotify

When I open the app and try to do anything i get an error saying: "Something went wrong" (no error code or anyting) with a "try again" button below it. pressing the try again button does not help, restarting phone does not help. can't do anything now...

Casual Listener

When I open the app and try to do anything i get an error saying:   "Something went wrong"  (no error code or anyting) with a "try again" button below it.   pressing the try again ...

Cowamundo

Casual Listener

2462 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

So I'm from the Uk and I'm traveling Asia..

And I've got the 'you can only use Spotify abroad for 14 days' message. I've tried to change the country on my profile and United Kingdom is the only option? Any help would be great as music is life.

Newbie

And I've got the 'you can only use Spotify abroad for 14 days' message. I've tried to change the country on my profile and United Kingdom is the only option? Any help would be great as music is life.

Maxim

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Wont download to offline

Hey can anyone help I have a premium subscription when I go to try to download my playlist to off line it comes up that it's a premium feature and won't let me download

Newbie

Hey can anyone help I have a premium subscription when I go to try to download my playlist to off line it comes up that it's a premium feature and won't let me download

iamleek

Community Legend

408 Views

1 replies

1 likes

  • 408 Views
  • 1 replies
  • 1 likes

Vanishing songs

About 20 songs disappeared from one of my playlists. I definitely did not delete them. Not sure how this happened or how to get them back?

Newbie

About 20 songs disappeared from one of my playlists. I definitely did not delete them. Not sure how this happened or how to get them back?

iamleek

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

In app hidden updates and fixes ???

I have a feeling some fixes are being done hidden inside the actual revision; let say you are running 6.5.0 Then the next day SPOT pushes fixes without sending an update through AppStore is that what's happening ?* I had the menus on the side like in...

Music Fan

I have a feeling some fixes are being done hidden inside the actual revision; let say you are running 6.5.0 Then the next day SPOT pushes fixes without sending an update through AppStore is that what...

iamleek

Community Legend

647 Views

1 replies

1 likes

In app update
  • 647 Views
  • 1 replies
  • 1 likes

Every time I turn my iPhone off, I am logged out and lose all offline music

I have to turn my phone off every day. I lost all of my music almost every single time this happens. It is an iPhone 6 with 64GB of storage. I have tried deleting and reinstalling the app. I made sure it is not connected with Facebook. This is really...

Visitor

I have to turn my phone off every day. I lost all of my music almost every single time this happens. It is an iPhone 6 with 64GB of storage. I have tried deleting and reinstalling the app. I made sur...

user-removed

Not applicable

864 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify recovers data

Hi, I have Spotify Premium latest version of app running on iPhone 6S with iOS 9.3.5. (no jailbreak) Last couple of days, everytime I turn off and turn on my iPhone, Spotify deletes my music for offline listening. So everytime i turn on my iphone, i ...

Visitor

Hi, I have Spotify Premium latest version of app running on iPhone 6S with iOS 9.3.5. (no jailbreak) Last couple of days, everytime I turn off and turn on my iPhone, Spotify deletes my music for offl...

osornios

Spotify Star

602 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Upgraded but could not use the Premium

Hi,I'm Annie.I bought the Premium student discount last Friday (06/16/16) but it did not work. I am a student in High school and I did not know that this process is just for the student in college so I pay it by my credit card.Although i have already...

Casual Listener

Hi, I'm Annie.I bought the Premium student discount last Friday (06/16/16) but it did not work. I am a student in High school and I did not know that this process is just for the student in coll...

osornios

Spotify Star

842 Views

6 replies

0 likes

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  • 6 replies
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Impossible integration with Shazam on IOS 10 and Ipad Pro

I have a spotify premiun suscription and allways I had sincronized my shazam with my spotify account in an ipad 2nd generation but now I have an Ipad pro with IOS 10 and is impossible to symcronize, the options that gives is only to connect with appl...

Casual Listener

I have a spotify premiun suscription and allways I had sincronized my shazam with my spotify account in an ipad 2nd generation but  now I have an Ipad pro with IOS 10 and  is impossible to ...

felixsdr

Casual Listener

997 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Downloaded songs NOT staying.

I've tried multiple times to download my playlist on my iPhone, with my Spotify Premuium. Every time I go to offline mode after downloading all my songs, NONE are downloaded. I've wasted a ton of time waiting for them to download multiple times.If th...

Casual Listener

I've tried multiple times to download my playlist on my iPhone, with my Spotify Premuium. Every time I go to offline mode after downloading all my songs, NONE are downloaded. I've wasted a ton of tim...

musiccornercv

Roadie

847 Views

4 replies

0 likes

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  • 4 replies
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Ignored my wifi settings

Even though I configured the Spotify app both in the iPhone settings and in the app Playback settings to only download or stream while on wifi and not use cellular data all my data plan was consumed in one day. I'm really upset.

Newbie

Even though I configured the Spotify app both in the iPhone settings and in the app Playback settings to only download or stream while on wifi and not use cellular data all my data plan was consumed ...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes