Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37308 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102927 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431606 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299258 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello EveryoneFor the last two months I have had playlists that I have downloaded to my iPhone randomly disappear. This is how it goes: 1. Open Spotify2. See that it requests I re-login3. Login4. All playlists are still saved, but all downloaded cont...
Hello Everyone For the last two months I have had playlists that I have downloaded to my iPhone randomly disappear. This is how it goes: 1. Open Spotify 2. See that it requests ...
Regular
1087 Views
7 replies
0 likes
Hello, Is Spotify iOS app optimized for iPad Pro's native resolution? Thank you.
Hello, Is Spotify iOS app optimized for iPad Pro's native resolution? Thank you.
312 Views
0 replies
0 likes
Its possible to spotify ignore others após and keep playing your audio without stopping when i start one voice recorder in WhatsApp for exemple?
Its possible to spotify ignore others após and keep playing your audio without stopping when i start one voice recorder in WhatsApp for exemple?
Roadie
4706 Views
2 replies
0 likes
With the recent ios update, I'm now not able to see the artist, title or album information when connecting to my car's bluetooth (this was previously working and available). I'm currently have Spotify verison 5.7.0.1055. Does anyone know when this wi...
With the recent ios update, I'm now not able to see the artist, title or album information when connecting to my car's bluetooth (this was previously working and available). I'm currently have Spotif...
481 Views
0 replies
0 likes
I have an iPhone 6s and a Pioneer in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on the phone that "Spotify wanst to communicate with th...
I have an iPhone 6s and a Pioneer in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on t...
491 Views
0 replies
0 likes
I can't see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person.. Have been googling this for over a month now!The black little screen that was supposed to peek out behind the artwork is simply not there. I am on the Iphone 6, h...
I can't see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person.. Have been googling this for over a month now! The black little screen that was supposed to peek out behin...
387 Views
0 replies
0 likes
So is the Apple vs Spotify saga still going? We haven't seen an app update since May and now since iOS 10 has been released there a few bugs in Spotify that need fixing. Spotify is still pumping out updates for the other platforms. When are we going ...
So is the Apple vs Spotify saga still going? We haven't seen an app update since May and now since iOS 10 has been released there a few bugs in Spotify that need fixing. Spotify is still pumping out ...
Composer
414 Views
1 replies
0 likes
I keep seeing issues with offline play and I'm still sticking with you Spotify, but you're really starting to get on my nerves. Anytime I start up the app fresh while I'm offline (underground, subway, or even just airplane mode), I either don't see a...
I keep seeing issues with offline play and I'm still sticking with you Spotify, but you're really starting to get on my nerves. Anytime I start up the app fresh while I'm offline (undergroun...
Newbie
2987 Views
6 replies
1 likes
When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, please help.
When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, ple...
420 Views
0 replies
0 likes
FIX as simple as this :-When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts! -Have a report bug into the mobile app, come on real...
FIX as simple as this : -When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts!...
581 Views
0 replies
0 likes
No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , precedere a cancelar el servicio, pues a mi esposo le pas...
No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , preced...
512 Views
0 replies
0 likes
Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albums or playlists unless I choose to do so. What happ...
Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albu...
Casual Listener
2022 Views
4 replies
0 likes
Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!
Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!
Composer
354 Views
1 replies
0 likes
My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.
My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.
Composer
402 Views
1 replies
0 likes
Force touching a song in the iOS application crashes the app.iPhone 7, iOS 10Spotify ver. 5.7.0.1055
Force touching a song in the iOS application crashes the app. iPhone 7, iOS 10 Spotify ver. 5.7.0.1055
Community Legend
462 Views
1 replies
0 likes
I have followed all the directions to sync my music from my asus laptop to my iphone 6. However i'm stuck on my music saying 'waiting to download' yet it never downloads. Any advice would be helpful!Thank you
I have followed all the directions to sync my music from my asus laptop to my iphone 6. However i'm stuck on my music saying 'waiting to download' yet it never downloads. Any advice would b...
Casual Listener
380 Views
1 replies
0 likes
hi, yesterday I installed the last update but from that moment it crush when I open it ; I see that if I install again spotify and I open it whit another account it works but with my premium account it doesn't work and crush down. I hope that someone...
hi, yesterday I installed the last update but from that moment it crush when I open it ; I see that if I install again spotify and I open it whit another account it works but with my premium ...
Newbie
1305 Views
7 replies
0 likes
Here are the facts:I used free Spotify on my iPhone for several weeks. Decided to purchase premium because I liked it. Using my laptop (not iPhone) I made the purchase through the Spotify website.Downloaded the app or whatever onto my laptop. Enjoyed...
Here are the facts: I used free Spotify on my iPhone for several weeks. Decided to purchase premium because I liked it. Using my laptop (not iPhone) I made the purchase through the Spo...
419 Views
0 replies
0 likes
Why can't I get the latest update on iPhone? I have updated, but have the old look.
Why can't I get the latest update on iPhone? I have updated, but have the old look.
Casual Listener
784 Views
2 replies
0 likes
