Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242087 Views

27 replies

5 likes

  • 242087 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124911 Views

119 replies

13 likes

Other
  • 124911 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
  • 2979 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307709 Views

62 replies

16 likes

  • 307709 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

  • 132012 Views
  • 19 replies
  • 38 likes

Can't download the app

Tried everything. Still can't download

Casual Listener

Tried everything. Still can't download

adriank1410

Roadie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

On iOs: unable to share song with non-Facebook contacts

Hi, When I want to share a song from my Spotify app on my iPhone, the only people that appear in the list and that I can send the song to are my Spotify contacts who are ALSO my Facebook contacts. Whoever is a Spotify account (non attached to Faceboo...

Gig Goer

Hi,  When I want to share a song from my Spotify app on my iPhone, the only people that appear in the list and that I can send the song to are my Spotify contacts who are ALSO my Facebook conta...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

All songs are grey out

I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them.I already reinstalled the app. I also checked that it was not in offline mode...

Newbie

I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them. I already reinstalled th...

Hubo

Community Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist - some songs won't sync

I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline. Are all songs in spotify available offline? ThanksLB

Newbie

  I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline.   Are all songs in spotify available offline?   Thanks ...

muchalittletrex

Casual Listener

178580 Views

66 replies

10 likes

  • 178580 Views
  • 66 replies
  • 10 likes

Download toggle reverts to 'off' and doesn't download songs

This happens with some artists while others download fine. There's no error message or explanation, it simply doesn't work.

Newbie

This happens with some artists while others download fine. There's no error message or explanation, it simply doesn't work.

user-removed

Not applicable

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Solved!! Can't use Facebook Login on iOS App

I can't login to my iphone app. I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it redirects me to the login page for Facebook. I have tried do...

Casual Listener

I can't login to my iphone app.  I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it re...

SwtchbldeKitteh

Casual Listener

3058 Views

4 replies

0 likes

  • 3058 Views
  • 4 replies
  • 0 likes

Daily playlist

All my playlist are gone and or I can't find them also the brows seems to have a banner for another playlist there did they get rid of them or what's up? (IOS 10.0.1)

Newbie

All my playlist are gone and or I can't find them also the brows seems to have a banner for another playlist there did they get rid of them or what's up? (IOS 10.0.1)

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Solved!! Stuck On Waiting To Download On Wireless

I am unable to download for offline use when on WIFI only, downloading over LTE works. Chronic "Waiting To Download" Other members in my house have no issue downloading over WIFI. One is on the same account(He uses android) and the other uses an Ipho...

Visitor

I am unable to download for offline use when on WIFI only, downloading over LTE works. Chronic "Waiting To Download" Other members in my house have no issue downloading over WIFI. One is on the same ...

user-removed

Not applicable

1523 Views

1 replies

0 likes

  • 1523 Views
  • 1 replies
  • 0 likes

Solved!! Playlists

Hi! I am a paying customer and just updated my Spotify on my Iphone. When I opened my must used playlist, all the songs had been turned around. Basically, the song that was previously on the bottom of the list is now on the top. I was wondering if it...

Newbie

Hi!  I am a paying customer and just updated my Spotify on my Iphone. When I opened my must used playlist, all the songs had been turned around. Basically, the song that was previously on the b...

osornios

Spotify Star

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Premium family link

I have premium family and when I send the link , it's opened and says it needs a pin code. What is the code?

Newbie

I have premium family and when I send the link , it's opened and says it needs a pin code. What is the code?

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Party

Hello, For some unknown reason I am not being able to find Spotify Party on my app anymore. I shows me other playlists, which are not mixed and on which I cannot "set the mood". I have followed the instructions Spotify gives in order to find these Pa...

Regular

Hello,   For some unknown reason I am not being able to find Spotify Party on my app anymore.   I shows me other playlists, which are not mixed and on which I cannot "set the mood". &n...

Hubo

Community Legend

4532 Views

15 replies

0 likes

  • 4532 Views
  • 15 replies
  • 0 likes

iOS 10

Ever since I downloaded the iOS 10 I can't not preview the songs and then the app closes

Casual Listener

Ever since I downloaded the iOS 10 I can't not preview the songs and then the app closes

Selebrity

Casual Listener

2524 Views

9 replies

1 likes

  • 2524 Views
  • 9 replies
  • 1 likes

iPhone App unresponsive & crashes - iOS 9.3.2 - V 5.7.0.1055

Brief description of the issue: When browsing in the iPhone App, i.e. scrolling down in the albums list, the scrolling suddenly stops and the app cannot be controlled anymore. The music normally continues playing and I can sometimes - not always - se...

Casual Listener

Brief description of the issue:   When browsing in the iPhone App, i.e. scrolling down in the albums list, the scrolling suddenly stops and the app cannot be controlled anymore. The music norm...

Badmeetsevil715

Newbie

3145 Views

13 replies

2 likes

  • 3145 Views
  • 13 replies
  • 2 likes

Crashing when I try to sync Your Music for offline listening

Hello, On my iPhone 5, Spotify started crashing when I wanted to sync Your Music. It would do about 10-100 songs at a time, and then the app would just die. I'd have to keep re-opening it to sync. When I heard about Apple Music, I left Spotify due to...

Visitor

Hello, On my iPhone 5, Spotify started crashing when I wanted to sync Your Music. It would do about 10-100 songs at a time, and then the app would just die. I'd have to keep re-opening it to sync. Wh...

geekplaya_2

Casual Listener

2334 Views

6 replies

3 likes

  • 2334 Views
  • 6 replies
  • 3 likes

Can't playback in standby mode

Since Spotify updated, when I listen to Daily Mix, can't playback songs when Spotify on background standby mode.I have to open Spotify again and again to playback, please add playback bottom back.

Casual Listener

Since Spotify updated, when I listen to Daily Mix, can't playback songs when Spotify on background standby mode. I have to open Spotify again and again to playback, please add playback bottom back.

iamleek

Community Legend

1145 Views

3 replies

1 likes

  • 1145 Views
  • 3 replies
  • 1 likes

Bug with ios10 and Spot 6.5.0

Bug found:When a YouTube video or video source from YouTube or Facebook is over music won't start again in Spotify. Even the short cut swipe up menu fromIos10 won't let you start music again. You have to reopen Spotify.

Music Fan

Bug found: When a YouTube video or video source from YouTube or Facebook is over music won't start again in Spotify. Even the short cut swipe up menu from Ios10 won't let you start music again. You...

556 Views

0 replies

0 likes

Bug ios10
  • 556 Views
  • 0 replies
  • 0 likes

Spotify wiped my library

So, I am a premium user and at/above the song limit. I open Spotify and my library, which as you all know takes quite a while to compile, has been wiped and I have not been able to recover it. My playlists are still there. But I rarely used playlists...

Music Fan

So, I am a premium user and at/above the song limit. I open Spotify and my library, which as you all know takes quite a while to compile, has been wiped and I have not been able to recover it. My pla...

zabritt

Music Fan

741 Views

3 replies

0 likes

  • 741 Views
  • 3 replies
  • 0 likes

Spotify Crashing on Macintosh

Over the past 2 versions of Spotify, just opening up Spotify on my Macbook has caused it to crash. Causing a kernal panic to occur (A copy of the panic report is below). This does not occur all the time. However the only link between all the crashes,...

Newbie

Over the past 2 versions of Spotify, just opening up Spotify on my Macbook has caused it to crash. Causing a kernal panic to occur (A copy of the panic report is below). This does not occur all ...

kiggs

Music Fan

1178 Views

4 replies

1 likes

  • 1178 Views
  • 4 replies
  • 1 likes