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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43307 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108891 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1634 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301825 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127770 Views

19 replies

38 likes

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  • 19 replies
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Turning off shuffle play is a premium feature?

Now come on Spotify. This just isn't right. I have to pay you if I want to listen to an album in order? Now the adds though that'd make me subscribe if I had the money to spare. But are you seriously going to keep it like that?

Casual Listener

Now come on Spotify. This just isn't right. I have to pay you if I want to listen to an album in order? Now the adds though that'd make me subscribe if I had the money to spare. But are you seriously...

SuprntrlAngel

Casual Listener

1348 Views

2 replies

2 likes

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Spotify Gives False Battery Meter Reading

I have an Iphone 6, which I've had for 2 years now, but this isn't a new problem. Also worth pointing out is, I used Spotify every single day. About a year ago I noticed my battery was running low really quickly, and just thought my phone must have b...

Regular

I have an Iphone 6, which I've had for 2 years now, but this isn't a new problem.  Also worth pointing out is, I used Spotify every single day.    About a year ago I noticed my ...

glendvd1001

Regular

708 Views

3 replies

1 likes

  • 708 Views
  • 3 replies
  • 1 likes

Song preview causes crash

If I hold down a song, album or playlist to hear a preview the app crashes.iPhone 7iOS 10.0.1.

Casual Listener

If I hold down a song, album or playlist to hear a preview the app crashes. iPhone 7 iOS 10.0.1.

11172558970

Casual Listener

804 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

offline playback says my downloaded songs are not downloaded

I'm using a premium account on iPhone SE I've made a playlist.I've downloaded the entire playlist.- All tracks got a green download-icon.I took my spotify offline.I played the downloaded playlist.It works for a while (couple of songs)Than it says the...

Newbie

I'm using a premium account on iPhone SE   I've made a playlist. I've downloaded the entire playlist. - All tracks got a green download-icon. I took my spotify offline. I played ...

689 Views

0 replies

1 likes

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  • 1 likes

Stops listening music when network changes in iPhone 7/iOS 10

Yesterday I did the same thing with previous Sportify app and it worked well. The issue happens using latest iOS app (updated today) . If the network changes, in my case from Wifi to 4G, when listening to any song on Spotify audio stops and "no inter...

Casual Listener

Yesterday I did the same thing with previous Sportify app and it worked well.   The issue happens using latest iOS app (updated today) . If the network changes, in my case from Wifi to 4G...

jmalbarracin

Casual Listener

454 Views

1 replies

0 likes

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Stuck on shuffle play

My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this problem. Is this normal? Any ideas on how to resolv...

Newbie

My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this ...

Jp1959

Newbie

893 Views

2 replies

0 likes

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Local Files will not sync to my iPhone (iOS 10) no matter what

Hello all! I am posting this because I can't figure it out at all; I've searched everywhere. So I have spotify premium and I have the desktop and the iOS version of the app, and I have local files on my PC that I have in a playlist that plays fine on...

Casual Listener

Hello all! I am posting this because I can't figure it out at all; I've searched everywhere. So I have spotify premium and I have the desktop and the iOS version of the app, and I have local files on...

gsciullo117

Casual Listener

890 Views

3 replies

1 likes

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Como pagar con iTunes

¿Como puedo pagar por medio de iTunes spotify premium?

Newbie

¿Como puedo pagar por medio de iTunes spotify premium?

504 Views

0 replies

0 likes

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Tab bar. Missing in Iphone 6s

I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?

Casual Listener

I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?

elektralex

Newbie

1262 Views

5 replies

0 likes

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  • 5 replies
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Stops playing for no reason

Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi. Spotify randomly either stops playing or quits altogether. I can get through a few dozen tracks, but I've never yet made it straight from A-Z, let alon...

Newbie

Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi.  Spotify randomly either stops playing or quits altogether.  I can get through a few dozen...

alus992

Regular

675 Views

1 replies

0 likes

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  • 1 replies
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Spotify stops working while texting after update to iOS 10

Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premiumAnyone? What do I do

Newbie

Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premium Anyone? What do I do

586 Views

0 replies

1 likes

  • 586 Views
  • 0 replies
  • 1 likes

Crashing when trying to preview

My Spotify app has now crashed twice when I attempt to preview songs. I'm using iOS 10.0.1

Newbie

My Spotify app has now crashed twice when I attempt to preview songs. I'm using iOS 10.0.1

Hubo

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Can't play party mode with mood slider

Hello,I am having trouble finding a way to play the party playlists with the mood slider, but I only get the shuffle play where there is no mood slider, can you help please?

Newbie

Hello, I am having trouble finding a way to play the party playlists with the mood slider, but I only get the shuffle play where there is no mood slider, can you help please?  

StevenR

Roadie

1866 Views

1 replies

3 likes

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Solved!! Why is Spotify iOS not being updated

Spotify iOS was on a 2 week update cycle until 26-May-2016 version 5.7.0Nothing since - does anybody know why?

Gig Goer

Spotify iOS was on a 2 week update cycle until 26-May-2016 version 5.7.0 Nothing since - does anybody know why?

Somebody

Casual Listener

1059 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

iOS ALL Songs Unplayable

Been having this issue for about 4 days now and haven't been able to find the same problem on these forums.I'm a free user using iOS. On my desktop everything is fine. On mobile every song is grayed out as if they are unplayable. Every song, every pl...

Newbie

Been having this issue for about 4 days now and haven't been able to find the same problem on these forums. I'm a free user using iOS. On my desktop everything is fine. On mobile every song is gra...

DingPing

Newbie

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

New update lost songs

Hi there,I just updated Spotify (the version which has Czech) and have lost about 2000 songs on one of my playlists (Starred. And yes, all were downloaded and available offline). I haven't dared check the others yet. Has anyone else had this issue? O...

Newbie

Hi there, I just updated Spotify (the version which has Czech) and have lost about 2000 songs on one of my playlists (Starred. And yes, all were downloaded and available offline). I haven't dared ...

327 Views

0 replies

0 likes

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Music Rearranged Completely in Playlist

I will add new songs I like to my Starred playlist. The most recent songs were always listed at the top, with the first songs I ever added at the bottom. After I updated my phone this morning, it completely reversed that order. Now to listen to the n...

Newbie

I will add new songs I like to my Starred playlist. The most recent songs were always listed at the top, with the first songs I ever added at the bottom. After I updated my phone this morning, it com...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

ipad app crash after advertisement

The ipad version of spotify always crashes right after seeing the adv videos, i see the video, i see the following part of the video telling to enjoy 30 minutes of music and then... app crashes. So I have to restart the app but it doesn't remember th...

Newbie

The ipad version of spotify always crashes right after seeing the adv videos, i see the video, i see the following part of the video telling to enjoy 30 minutes of music and then... app crashes. So I...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes