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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30835 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95570 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1042 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293942 Views

60 replies

15 likes

  • 293942 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
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Downloaded song keep getting deleted (Iphone)

A few days ago it was my birthday and I got Spotify Premium from a friend. I loved it. I freed up some space on my phone and downloaded about 4GB of my favourite songs. A few days everything was well. But now everytime I restart my Iphone or sometime...

Roadie

A few days ago it was my birthday and I got Spotify Premium from a friend. I loved it. I freed up some space on my phone and downloaded about 4GB of my favourite songs. A few days everything was...

962 Views

0 replies

0 likes

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Long Press Preview Crashes Spotify on ios10

Brief description of the issue: Long Pressing a track causes crashesSteps to reproduce the issue:First I did this: I wanted to preview a track so navigated to Stevie Wonder.Then I did that: I long pressed his top track. It crashedI also did this: I w...

Newbie

Brief description of the issue: Long Pressing a track causes crashes Steps to reproduce the issue: First I did this: I wanted to preview a track so navigated to Stevie Wonder. Then I did that: I...

Boyding123

Newbie

799 Views

3 replies

5 likes

  • 799 Views
  • 3 replies
  • 5 likes

Lost songs on my iphone, but not on my computer

My songs are still listed on my laptop version of spotify, but have dissapeared from the list on my iphone. any suggestions?

Casual Listener

My songs are still listed on my laptop version of spotify, but have dissapeared from the list on my iphone. any suggestions?

medhaj

Casual Listener

425 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Adding to premium

Trying to add my wife's existing account to my family plan

Casual Listener

Trying to add my wife's existing account to my family plan

Mborger

Casual Listener

498 Views

2 replies

1 likes

  • 498 Views
  • 2 replies
  • 1 likes

Solved!! Can't login

Since a week I am unable to login to Spotify on my iPhone. I have deleted and downloaded the Spotify app again but it simply won't log me in with either ways: 'Login via Facebook' or 'Login with username and password'. I can still access Spotify on m...

Casual Listener

Since a week I am unable to login to Spotify on my iPhone. I have deleted and downloaded the Spotify app again but it simply won't log me in with either ways: 'Login via Facebook' or 'Login with user...

Kokosnoot

Casual Listener

427 Views

1 replies

0 likes

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  • 1 replies
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Saved Music Randomly Disappears off of iPhone

Hello EveryoneFor the last two months I have had playlists that I have downloaded to my iPhone randomly disappear. This is how it goes: 1. Open Spotify2. See that it requests I re-login3. Login4. All playlists are still saved, but all downloaded cont...

Regular

Hello Everyone For the last two months I have had playlists that I have downloaded to my iPhone randomly disappear. This is how it goes:    1. Open Spotify 2. See that it requests ...

wayrachaki

Regular

1042 Views

7 replies

0 likes

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  • 7 replies
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Optimized iPad Pro App

Hello, Is Spotify iOS app optimized for iPad Pro's native resolution? Thank you.

Casual Listener

Hello,   Is Spotify iOS app optimized for iPad Pro's native resolution?   Thank you.

294 Views

0 replies

0 likes

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record a WhatsApp áudio without stopping spotify áudio

Its possible to spotify ignore others após and keep playing your audio without stopping when i start one voice recorder in WhatsApp for exemple?

Casual Listener

Its possible to spotify ignore others após and keep playing your audio without stopping when i start one voice recorder in WhatsApp for exemple?

mzwagemakers

Roadie

4642 Views

2 replies

0 likes

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  • 2 replies
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ios 10 doesn't show artist title or album when connected to my car's bluetooth

With the recent ios update, I'm now not able to see the artist, title or album information when connecting to my car's bluetooth (this was previously working and available). I'm currently have Spotify verison 5.7.0.1055. Does anyone know when this wi...

Newbie

With the recent ios update, I'm now not able to see the artist, title or album information when connecting to my car's bluetooth (this was previously working and available). I'm currently have Spotif...

476 Views

0 replies

0 likes

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  • 0 replies
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iPhone "allow" default

I have an iPhone 6s and a Pioneer in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on the phone that "Spotify wanst to communicate with th...

Regular

I have an iPhone 6s and a Pioneer in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on t...

480 Views

0 replies

0 likes

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Behind the Lyrics wont work

I can't see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person.. Have been googling this for over a month now!The black little screen that was supposed to peek out behind the artwork is simply not there. I am on the Iphone 6, h...

Visitor

I can't see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person.. Have been googling this for over a month now! The black little screen that was supposed to peek out behin...

380 Views

0 replies

0 likes

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No app update since May

So is the Apple vs Spotify saga still going? We haven't seen an app update since May and now since iOS 10 has been released there a few bugs in Spotify that need fixing. Spotify is still pumping out updates for the other platforms. When are we going ...

Regular

So is the Apple vs Spotify saga still going? We haven't seen an app update since May and now since iOS 10 has been released there a few bugs in Spotify that need fixing. Spotify is still pumping out ...

timmieschaap

Composer

396 Views

1 replies

0 likes

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  • 1 replies
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Downloaded Music not available offline

I keep seeing issues with offline play and I'm still sticking with you Spotify, but you're really starting to get on my nerves. Anytime I start up the app fresh while I'm offline (underground, subway, or even just airplane mode), I either don't see a...

Regular

I keep seeing issues with offline play and I'm still sticking with you Spotify, but you're really starting to get on my nerves.   Anytime I start up the app fresh while I'm offline (undergroun...

Gozer1

Newbie

2940 Views

6 replies

1 likes

Your Music
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  • 6 replies
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unwanted playlist starts playing

When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, please help.

Casual Listener

When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, ple...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
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Spotify is out of date

FIX as simple as this :-When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts! -Have a report bug into the mobile app, come on real...

Music Fan

FIX as simple as this : -When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts!...

573 Views

0 replies

0 likes

bug
enhance
IOS10
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sin conexión a internet

No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , precedere a cancelar el servicio, pues a mi esposo le pas...

Newbie

No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , preced...

505 Views

0 replies

0 likes

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Why am I seeing the Shuffle Play button as premium subscriber?

Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albums or playlists unless I choose to do so. What happ...

Casual Listener

Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albu...

travis_s

Casual Listener

1963 Views

4 replies

0 likes

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  • 4 replies
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Music

Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!

Newbie

Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!

timmieschaap

Composer

333 Views

1 replies

0 likes

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Playing out of app

My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.

Newbie

My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.

timmieschaap

Composer

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes