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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

255953 Views

57 replies

13 likes

  • 255953 Views
  • 57 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

164516 Views

507 replies

108 likes

  • 164516 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

110707 Views

19 replies

38 likes

  • 110707 Views
  • 19 replies
  • 38 likes

Stuck on shuffle play

My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this problem. Is this normal? Any ideas on how to resolv...

Newbie

My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this ...

Jp1959

Newbie

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

iOS Scrubber not responsive

Brief description of the issue: The scrubber (track progress bar) on the iOS lock-screen is not responsive to user input Steps to reproduce the issue:Begin audio playbackLock deviceWake device, but do not unlockTry to change track postion by adjustin...

Newbie

Brief description of the issue: The scrubber (track progress bar) on the iOS lock-screen is not responsive to user input  Steps to reproduce the issue: Begin audio playback Lock device ...

Hubo

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Select a track, but it plays the track before

I've been listening to the new The Lonely Island album Popstar: Never Stop Never Stopping, and anytime I select a track, it plays the track before instead. For example: If I select Track 5, it'll start playing Track 4. It's this way through the whole...

Newbie

I've been listening to the new The Lonely Island album Popstar: Never Stop Never Stopping, and anytime I select a track, it plays the track before instead. For example: If I select Track 5, it'll sta...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Using Control Center while music playing on connected device

Hiwhen I Play music on my iPhone, I can control spotify via the control center, forward songs etc.When connected to another device, e.g. Sound System, the control center won't let me forward songs etc. The control center shows the apple music control...

Casual Listener

Hi when I Play music on my iPhone, I can control spotify via the control center, forward songs etc. When connected to another device, e.g. Sound System, the control center won't let me forward so...

Spotifyhed

Newbie

2910 Views

4 replies

0 likes

  • 2910 Views
  • 4 replies
  • 0 likes

Re-install spotify on iphone

My premium spotify account has been acting very sketchy in offline mode; sometimes works but more often doesn't. I got a new iphone and thought that deleting it from my phone and re-installing it on my phone would help. However, I can't install it wi...

Newbie

My premium spotify account has been acting very sketchy in offline mode; sometimes works but more often doesn't. I got a new iphone and thought that deleting it from my phone and re-installing it on ...

696 Views

0 replies

0 likes

  • 696 Views
  • 0 replies
  • 0 likes

Charge gift card on iphone without using PC

Can I charge my account with premium gift card link only using my iphone with out using PC. On the road in Bali and the link will be sent from friend in Sweden.

Newbie

Can I charge my account with premium gift card link only using my iphone with out using PC. On the road in Bali and the link will be sent from friend in Sweden. 

Hubo

Community Legend

561 Views

1 replies

0 likes

Gift Card
iphone 5
  • 561 Views
  • 1 replies
  • 0 likes

Spotify change from premium to free

My Spotify change from premium to free by it self, why? And how can I fix it?

Regular

My Spotify change from premium to free by it self, why? And how can I fix it?

nillllle

Regular

1093 Views

8 replies

0 likes

  • 1093 Views
  • 8 replies
  • 0 likes

Buying premium in the app?

I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?

Newbie

I remember a little bit ago you cold buy premium in the app I just saved up some money I went out and bought a iTunes card and now I can't....? Why gives? Did you guys stop that..?

user-removed

Not applicable

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Spotify won't let me log in on my iPhone

I haven't had Spotify on my phone for a while now but I've recently downloaded it again and every time I go to log in it shows me this pop up

Visitor

I haven't had Spotify on my phone for a while now but I've recently downloaded it again and every time I go to log in it shows me this pop up

mapuya19

Community Legend

3784 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Podcast in French (not only in English)

Hi there, Can you please add french podcast because it's only in English right now. And please we want the new menu bar too. Thank you

Newbie

Hi there,   Can you please add french podcast because it's only in English right now.  And please we want the new menu bar too.   Thank you 🙂

Twidyze

Regular

2875 Views

2 replies

3 likes

  • 2875 Views
  • 2 replies
  • 3 likes

Airplay on iOS

Is anyone having issues finding Airport Expresses and Apple TVs via Airplay on the Spotify iOS app? Sometimes I will see all of my devices, and sometimes I see one or none. This isn't happening with other apps on our two iPhones, but is consistently ...

Newbie

Is anyone having issues finding Airport Expresses and Apple TVs via Airplay on the Spotify iOS app?  Sometimes I will see all of my devices, and sometimes I see one or none.  This isn't hap...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Premium subscription abroad cant log in

Hi, I'm in the UK and when I try to change the country in my profile it only comes up Spain what can I do about it?

Newbie

Hi, I'm in the UK and when I try to change the country in my profile it only comes up Spain  what can I do about it? 

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Multiple devices

I cant log in on my other iphone and my ipad can you help me it says my password is incorrect

Newbie

I cant log in on my other iphone and my ipad can you help me it says my password is incorrect

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hamburger Menu Still in 5.7.0 (US)

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

Casual Listener

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

mikeymaff

Newbie

2215 Views

20 replies

0 likes

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  • 20 replies
  • 0 likes

canceling spotify premium account

i am struggling to cancel my spotify premiumn account and need help pls.

Newbie

i am struggling to cancel my spotify premiumn account and need help pls.

Hubo

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Solved!! Iphone Spotify app

I have a little problem with the app. I dont have the menubar on the bottom of the app, even though I have the latest update.Instead to get to the menu I have to press the "3 lines" in the upper left corner. Many of my friends have the same iPhone an...

Newbie

I have a little problem with the app.   I dont have the menubar on the bottom of the app, even though I have the latest update. Instead to get to the menu I have to press the "3 lines" in the...

Hubo

Community Legend

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

Solved!! Car Playback with iPhone error - Error when phone isn't charging?

I'm having a very strange issue and I can't seem to find anyone else with this problem. I recently upgraded to Premium on an iPhone SE running the latest iOS. When I listen to Spotify in the car (old 2001 car, through only an AUX cord), I get what so...

Casual Listener

I'm having a very strange issue and I can't seem to find anyone else with this problem.    I recently upgraded to Premium on an iPhone SE running the latest iOS. When I listen to Spotify ...

Jmchizuk

Casual Listener

557 Views

2 replies

1 likes

  • 557 Views
  • 2 replies
  • 1 likes

Offline albums are empty (sometimes)

[iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0] Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi. I just got an iPhone 4S and things are a bit weird now... I saved a few albums...

Casual Listener

[iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0]   Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi.   I just go...

471 Views

0 replies

0 likes

Offline Content
  • 471 Views
  • 0 replies
  • 0 likes

Solved!! Does it update even without internet?

I just redeemed a new code because my premium was about to expire, though I only have internet access to my laptop for now. Will it update itself on my phone (that I have re-newed premium) so I don't need to download all the songs once again when I'v...

Casual Listener

I just redeemed a new code because my premium was about to expire, though I only have internet access to my laptop for now. Will it update itself on my phone (that I have re-newed premium) so I don't...

ImFawx

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes