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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271891 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172517 Views

507 replies

108 likes

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  • 507 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114989 Views

19 replies

38 likes

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  • 19 replies
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iOS 10

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to the internet. I have had Spotify for a whole year a...

Casual Listener

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to ...

Doughtydoc

Newbie

4601 Views

10 replies

0 likes

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  • 10 replies
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Save on iphone play on ipad

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music off of my iphone. I did see I can connect them and ...

Casual Listener

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music ...

manoots

Casual Listener

815 Views

6 replies

0 likes

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  • 6 replies
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IOS 10 - crash when listening to snippets

Just installed ios 10.0.1 and can crash spotify if album is long pressed to listen to track snippets. Consistent everywhere.Have rebooted iphone & reinstalled spotify 5.7.0.1055Otherwise spotify seems to run much snappier.

Gig Goer

Just installed ios 10.0.1 and can crash spotify if album is long pressed to listen to track snippets. Consistent everywhere. Have rebooted iphone & reinstalled spotify 5.7.0.1055 Otherwise sp...

user-removed

Not applicable

1640 Views

6 replies

2 likes

  • 1640 Views
  • 6 replies
  • 2 likes

My Daily mix not working ?! (On premium)

Showing an "error occurred" try again.Have tried fresh install but no luck.

Newbie

Showing an "error occurred" try again. Have tried fresh install but no luck.

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
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undo upnext

last night I wanted to add just one song to "up next" and ended up adding an entire playlist. No when I want to listen to another playlist, one song will play and then it reverts back to the playlist I accendently added. How can I undo that? Help Ple...

Newbie

last night I wanted to add just one song to "up next" and ended up adding an entire playlist.  No when I want to listen to another playlist, one song will play and then it reverts back to the pl...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
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Won't play songs

Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?

Newbie

Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
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music

I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that information again. The credit card is not under my name. I...

Casual Listener

I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that informa...

tristanschuler

Regular

343 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

WHY CAN'T I LISTEN TO SPOTIFY ON ios OFFLINE WITH PREMIUM ACCOUNT

I have a Premium account I cannot listen to my "downloaded songs offline" They all have the green arrow beside but as soon as im offline, non of my music will play. Error will say " This is not downloaded. Do you want to go back online" this is super...

Newbie

I have a Premium account   I cannot listen to my "downloaded songs offline"    They all have the green arrow beside but as soon as im offline, non of my music will play.   E...

tristanschuler

Regular

400 Views

1 replies

0 likes

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  • 1 replies
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Switched from Androit to iPhone. How do I download my existing premium acct??

Hello! I pay monthly for my current Spotify account which was always accessed from an Android phone. That Android phone has now broken and I purchased an iPhone SE. How do I download the Spotify app to my iPhone SE with my same account. The iPhone do...

Newbie

Hello!   I pay monthly for my current Spotify account which was always accessed from an Android phone.  That Android phone has now broken and I purchased an iPhone SE.  How do I down...

Hubo

Community Legend

1274 Views

1 replies

0 likes

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  • 1 replies
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Release Notes - Spotify Beta. WHERE?!

WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta.At the moment I am at 6.5.0

Music Fan

WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta. At the m...

1367 Views

0 replies

0 likes

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iOS 10 crashes after several songs on iPhone 6 plus

My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on LTE. Always reboots the phone.

Casual Listener

My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on ...

kmontomery94

Casual Listener

1523 Views

6 replies

0 likes

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[iOS 10] Touch Preview Causes Crash

When using the touch preivew feature on iOS 10 on an iPhone 6S,the app loads the default grid view of songs & crashes right before it would normally preview a song. To recreate,Open Spotify on iPhone 6S, iOS 10Navigate to a grid view of albums or pla...

Newbie

When using the touch preivew feature on iOS 10 on an iPhone 6S, the app loads the default grid view of songs & crashes right before it would normally preview a song.   To recreate, Open...

802 Views

0 replies

4 likes

  • 802 Views
  • 0 replies
  • 4 likes

New releases not available offline

Hi there, trying to download some of the new release albums today; taking back Sunday, AlunaGeorge & Against me! .. I can save them to my library but as soon as I click to download to make the available offline nothing happens?

Casual Listener

Hi there, trying to download some of the new release albums today; taking back Sunday, AlunaGeorge & Against me! .. I can save them to my library but as soon as I click to download to make the av...

Danny97

Regular

651 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Premium account

Ik heb een premium account. Voorheen gingen de betalingen goed, via de Rabobank. Maar dit bleek niet meer te lukken, nou heb ik via de ING betaalt, voor premium 10 euro. Maar ik kan op mijn Spotify alleen maar de shuffle functie hanteren. Hoe kan ik ...

Newbie

Ik heb een premium account. Voorheen gingen de betalingen goed, via de Rabobank. Maar dit bleek niet meer te lukken, nou heb ik via de ING betaalt, voor premium 10 euro. Maar ik kan op mijn Spotify a...

Hubo

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Syncing downloaded mp3 from Desktop to iPhone

Hi everyone, I am having trouble syncing some files from my Desktop (Windows 7) to my Iphone 6s. It works for some mp3 files, such as the ones in the Windows sample library. However, I downloaded an mp3 from a random page on the internet and this one...

Newbie

Hi everyone,   I am having trouble syncing some files from my Desktop (Windows 7) to my Iphone 6s. It works for some mp3 files, such as the ones in the Windows sample library. However, I downl...

312 Views

0 replies

0 likes

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Help me

Hey I pay 10 bucks a month and the service is great no better music app then Spotify but one question I recently download the new Travis Scott album and the explicit version only plays 12 second of the song and then it just cuts but when I save the e...

Newbie

Hey I pay 10 bucks a month and the service is great no better music app then Spotify but one question I recently download the new Travis Scott album and the explicit version only plays 12 second of t...

302 Views

0 replies

0 likes

  • 302 Views
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Streaming problems

G'day,I'm trying to use spotify to stream the new releases today but each song will only get 8 seconds in before stopping.It's only happening on the new albums released today, everything else is fine.Any ideas?

Newbie

G'day, I'm trying to use spotify to stream the new releases today but each song will only get 8 seconds in before stopping. It's only happening on the new albums released today, everything else is ...

thomask1230

Regular

529 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music and subscrption

First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me that with all the money people spend on this app th...

Casual Listener

First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

No longer able to select Apple TV

With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airplay mirroring. Is this a problem others have? The v...

Music Fan

With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airp...

558 Views

0 replies

1 likes

  • 558 Views
  • 0 replies
  • 1 likes