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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37371 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103028 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1318 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299281 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126081 Views

19 replies

38 likes

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Tab bar. Missing in Iphone 6s

I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?

Casual Listener

I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?

elektralex

Newbie

1238 Views

5 replies

0 likes

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Stops playing for no reason

Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi. Spotify randomly either stops playing or quits altogether. I can get through a few dozen tracks, but I've never yet made it straight from A-Z, let alon...

Newbie

Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi.  Spotify randomly either stops playing or quits altogether.  I can get through a few dozen...

alus992

Regular

661 Views

1 replies

0 likes

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  • 1 replies
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Spotify stops working while texting after update to iOS 10

Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premiumAnyone? What do I do

Newbie

Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premium Anyone? What do I do

582 Views

0 replies

1 likes

  • 582 Views
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Crashing when trying to preview

My Spotify app has now crashed twice when I attempt to preview songs. I'm using iOS 10.0.1

Newbie

My Spotify app has now crashed twice when I attempt to preview songs. I'm using iOS 10.0.1

Hubo

Community Legend

520 Views

1 replies

0 likes

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  • 1 replies
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Can't play party mode with mood slider

Hello,I am having trouble finding a way to play the party playlists with the mood slider, but I only get the shuffle play where there is no mood slider, can you help please?

Newbie

Hello, I am having trouble finding a way to play the party playlists with the mood slider, but I only get the shuffle play where there is no mood slider, can you help please?  

StevenR

Roadie

1855 Views

1 replies

3 likes

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  • 1 replies
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Solved!! Why is Spotify iOS not being updated

Spotify iOS was on a 2 week update cycle until 26-May-2016 version 5.7.0Nothing since - does anybody know why?

Gig Goer

Spotify iOS was on a 2 week update cycle until 26-May-2016 version 5.7.0 Nothing since - does anybody know why?

Somebody

Casual Listener

1028 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

iOS ALL Songs Unplayable

Been having this issue for about 4 days now and haven't been able to find the same problem on these forums.I'm a free user using iOS. On my desktop everything is fine. On mobile every song is grayed out as if they are unplayable. Every song, every pl...

Newbie

Been having this issue for about 4 days now and haven't been able to find the same problem on these forums. I'm a free user using iOS. On my desktop everything is fine. On mobile every song is gra...

DingPing

Newbie

511 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

New update lost songs

Hi there,I just updated Spotify (the version which has Czech) and have lost about 2000 songs on one of my playlists (Starred. And yes, all were downloaded and available offline). I haven't dared check the others yet. Has anyone else had this issue? O...

Newbie

Hi there, I just updated Spotify (the version which has Czech) and have lost about 2000 songs on one of my playlists (Starred. And yes, all were downloaded and available offline). I haven't dared ...

315 Views

0 replies

0 likes

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Music Rearranged Completely in Playlist

I will add new songs I like to my Starred playlist. The most recent songs were always listed at the top, with the first songs I ever added at the bottom. After I updated my phone this morning, it completely reversed that order. Now to listen to the n...

Newbie

I will add new songs I like to my Starred playlist. The most recent songs were always listed at the top, with the first songs I ever added at the bottom. After I updated my phone this morning, it com...

266 Views

0 replies

0 likes

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ipad app crash after advertisement

The ipad version of spotify always crashes right after seeing the adv videos, i see the video, i see the following part of the video telling to enjoy 30 minutes of music and then... app crashes. So I have to restart the app but it doesn't remember th...

Newbie

The ipad version of spotify always crashes right after seeing the adv videos, i see the video, i see the following part of the video telling to enjoy 30 minutes of music and then... app crashes. So I...

423 Views

0 replies

0 likes

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When the iOS app will be updated

Hey guys I know that the iOS app have some difficulties getting updated cause of Apple.Do we have some news about this ?Spotify will stop pushing updates to the iOS platform ?What it may happen ?

Visitor

Hey guys I know that the iOS app have some difficulties getting updated cause of Apple. Do we have some news about this ? Spotify will stop pushing updates to the iOS platform ? What it may happen...

maur1th

Casual Listener

740 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Je

Hello, after the update to IOS10 i can't control the volume with the iphone when i hear music on Bose Soundlink Mini II. I only can set the Volume direct on the Soundspeaker. Any Ideas?? greets

Newbie

Hello,   after the update to IOS10 i can't control the volume with the iphone when i hear music on Bose Soundlink Mini II. I only can set the Volume direct on the Soundspeaker. Any Ideas?? &n...

238 Views

0 replies

0 likes

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Problems with current Spotify iOS app

I've been having some problems with the most recent version of the Spotify app on iOS lately, which I'll go over right now: 1. Download Error: Whenever I try to finish downloading one of my playlists, an error message comes up saying "Download Error:...

Casual Listener

I've been having some problems with the most recent version of the Spotify app on iOS lately, which I'll go over right now: 1. Download Error: Whenever I try to finish downloading one of my playlists...

Kamran

Composer

897 Views

3 replies

1 likes

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  • 3 replies
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Downloaded song keep getting deleted (Iphone)

A few days ago it was my birthday and I got Spotify Premium from a friend. I loved it. I freed up some space on my phone and downloaded about 4GB of my favourite songs. A few days everything was well. But now everytime I restart my Iphone or sometime...

Roadie

A few days ago it was my birthday and I got Spotify Premium from a friend. I loved it. I freed up some space on my phone and downloaded about 4GB of my favourite songs. A few days everything was...

976 Views

0 replies

0 likes

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Long Press Preview Crashes Spotify on ios10

Brief description of the issue: Long Pressing a track causes crashesSteps to reproduce the issue:First I did this: I wanted to preview a track so navigated to Stevie Wonder.Then I did that: I long pressed his top track. It crashedI also did this: I w...

Newbie

Brief description of the issue: Long Pressing a track causes crashes Steps to reproduce the issue: First I did this: I wanted to preview a track so navigated to Stevie Wonder. Then I did that: I...

Boyding123

Newbie

843 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

Lost songs on my iphone, but not on my computer

My songs are still listed on my laptop version of spotify, but have dissapeared from the list on my iphone. any suggestions?

Casual Listener

My songs are still listed on my laptop version of spotify, but have dissapeared from the list on my iphone. any suggestions?

medhaj

Casual Listener

457 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Adding to premium

Trying to add my wife's existing account to my family plan

Casual Listener

Trying to add my wife's existing account to my family plan

Mborger

Casual Listener

532 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Can't login

Since a week I am unable to login to Spotify on my iPhone. I have deleted and downloaded the Spotify app again but it simply won't log me in with either ways: 'Login via Facebook' or 'Login with username and password'. I can still access Spotify on m...

Casual Listener

Since a week I am unable to login to Spotify on my iPhone. I have deleted and downloaded the Spotify app again but it simply won't log me in with either ways: 'Login via Facebook' or 'Login with user...

Kokosnoot

Casual Listener

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes