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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

258901 Views

57 replies

14 likes

  • 258901 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

165353 Views

507 replies

108 likes

  • 165353 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

111058 Views

19 replies

38 likes

  • 111058 Views
  • 19 replies
  • 38 likes

Superuser Contribution Problem with playing songs offline

My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when he downloaded them they all had a green arrow but wh...

Newbie

My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when h...

meahtenoha

Spotify

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Solved!! My login failed

I logged in with my CORRECT info and then a picture showed up saying: "Login Failed: You can only use Spotify 14 days abroad" but I'm not abroad and I'm still in the same place I've always been?

Newbie

I logged in with my CORRECT info and then a picture showed up saying: "Login Failed: You can only use Spotify 14 days abroad" but I'm not abroad and I'm still in the same place I've always been?

Bittencourt

Spotify Star

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

Login issues

I have downloaded and reinstalled the Spotify app after attempting to login and it stating that an account already exists with this username. I know that because I created it. I try to send a help form and change password both but the screen is actin...

Newbie

I have downloaded and reinstalled the Spotify app after attempting to login and it stating that an account already exists with this username. I know that because I created it. I try to send a help fo...

tomasrex

Roadie

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Not enough storage for offline songs

Hey! I am on premium until recently, and I cannot redownload my songs to be offline as it says 'not enough storage'. I have deleted multiple apps and redownloaded premium itself but I am confident there is enough room and still no luck! HELP

Newbie

Hey! I am on premium until recently, and I cannot redownload my songs to be offline as it says 'not enough storage'. I have deleted multiple apps and redownloaded premium itself but I am confident th...

tomasrex

Roadie

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Abbonamento

Ho pagato premium ma il mio abbonamento è' ancora free, ho già provato a re installarlo e nn va.

Newbie

Ho pagato premium ma il mio abbonamento è' ancora free, ho già provato a re installarlo e nn va.

delby78

Newbie

697 Views

2 replies

1 likes

  • 697 Views
  • 2 replies
  • 1 likes

Missing song

I accidentally removed a song from my music library and I'm not sure what song it was. I needed to know if there was any way for me to figure out what it was and get it back?

Newbie

I accidentally removed a song from my music library and I'm not sure what song it was. I needed to know if there was any way for me to figure out what it was and get it back?

Bittencourt

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Shuffle play all offline music - playlists AND artists AND albums AND songs?

Is there a way to shuffle play all offline music? I have created a long playlist of singles and playlists of specific artists with full albums. I have now started to save Artists and Albums in the new Library, but now it seems these are almost two se...

Music Fan

Is there a way to shuffle play all offline music?  I have created a long playlist of singles and playlists of specific artists with full albums.  I have now started to save Artists and Albu...

dylan_grey

Roadie

2996 Views

1 replies

0 likes

  • 2996 Views
  • 1 replies
  • 0 likes

Spotify Family Abo

Hallo Spotify Team,Ich habe ein Android Handy und habe das Familienabo abgeschlossen. Bis auf einen Nutzer konnten alle Mitglieder hinzugefügt werden! Als Problem wird angegeben, dass es daran liegt, dass er seinen Spotify-acc mit seinen IPhone über ...

Casual Listener

Hallo Spotify Team, Ich habe ein Android Handy und habe das Familienabo abgeschlossen. Bis auf einen Nutzer konnten alle Mitglieder hinzugefügt werden! Als Problem wird angegeben, dass es daran li...

Bittencourt

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Spotify won't play on one of my devices

I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my PlayStation what do I do

Newbie

I have two devices on my Spotify my PlayStation and my iPhone I activated a 7 day premium trial on my iPhone and when it expired I can no longer play music from a playlist on my phone but I can on my...

Claretal

Newbie

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Hilfe

Ich habe über App Store mein Premium gekauft. Trotzdem zeigt es free an! App würde gelöscht und abgemeldet

Newbie

Ich habe über App Store mein Premium gekauft. Trotzdem zeigt es free an! App würde gelöscht und abgemeldet

jfert

Roadie

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Playlist removed when Iphone change

Hi guys, I'm French and I have e free account.When I had my IPhone 5S, a have created some playlists and also saved some albums, etc..Recently I have change for an IPhone 6.I have saved all data of ip5s and restore into ip6.All apps works fine, etc.....

Regular

Hi guys, I'm French and I have e free account. When I had my IPhone 5S, a have created some playlists and also saved some albums, etc.. Recently I have change for an IPhone 6. I have saved all dat...

tomasrex

Roadie

816 Views

5 replies

0 likes

  • 816 Views
  • 5 replies
  • 0 likes

"Available offline" feature disappeared on iPhone

I have a Premium account and it worked fine until a couple of months ago but, after updating the app on my iPhone, the "available offline" button has disappeared. I have tried to reinstall the app but it didn't't help.

Casual Listener

I have a Premium account and it worked fine until a couple of months ago but, after updating the app on my iPhone, the "available offline" button has disappeared. I have tried to reinstall the app bu...

marcotons

Casual Listener

566 Views

4 replies

0 likes

  • 566 Views
  • 4 replies
  • 0 likes

Followed steps to get local files on iPhone, did not work

I followed the steps to sync my local files to my iPhone spotify as given on the spotify website but when I follow the steps, my local files are still greyed out and will not play on my iPhone but will play on my computer. Someone please help. Thank ...

Newbie

I followed the steps to sync my local files to my iPhone spotify as given on the spotify website but when I follow the steps, my local files are still greyed out and will not play on my iPhone but wi...

osornios

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

share playlist in de family account

We have now a family account. We want to put our playlists from our normal account to the family account. How is that possible?

Newbie

We have now a family account. We want to put our playlists from our normal account to the family account. How is that possible?    

osornios

Spotify Star

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

Solved!! Distorted sound

When I put a song sounds normal but when I lock my iPhone, the song starts to distorting, then I just turn it on and sounds normal, it's just when the screen is locked

Casual Listener

When I put a song sounds normal but when I lock my iPhone, the song starts to distorting, then I just turn it on and sounds normal, it's just when the screen is locked

martha5sos

Casual Listener

2799 Views

2 replies

0 likes

  • 2799 Views
  • 2 replies
  • 0 likes

Album cover not shown for local files on iPhone app

Re-opening this bug as it seems to be a regression from something reported before. Seems like this is still happening for Spotify-iOS-App=[5.7.0.1055] on the latest iOS=[9.3.2] on an iphone6s. The artwork shows properly both on iTunes and on Spotify ...

Casual Listener

Re-opening this bug as it seems to be a regression from something reported before.   Seems like this is still happening for Spotify-iOS-App=[5.7.0.1055] on the latest iOS=[9.3.2] on an iphone6...

tomasrex

Roadie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Apple CarPlay - Spotify app is a mess.

Hello, so.. Well. I like Spotify, I really do. It's perfect on the PC and the app isn't too bad either, BUT the CarPlay integration is a complete MESS.The app works fine, but the functionality is horrible. I'll list some of things you CAN'T do in the...

Casual Listener

Hello,   so.. Well. I like Spotify, I really do. It's perfect on the PC and the app isn't too bad either, BUT the CarPlay integration is a complete MESS. The app works fine, but the functio...

962 Views

0 replies

7 likes

  • 962 Views
  • 0 replies
  • 7 likes

Solved!! Remove fb from account

Hi!I have recently shut down my fb account but when I log on to Spotify it recognizes the mailadress as linked w my old fb account and so it reactivates my fb. This is very annoying and I just wish to delete all info having to do w my old fb. How to ...

Newbie

Hi! I have recently shut down my fb account but when I log on to Spotify it recognizes the mailadress as linked w my old fb account and so it reactivates my fb. This is very annoying and I just wi...

tomasrex

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes