Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I renewed my subscription through my apple account. The money went through but my spotify account never went to the premium service. I've tried calling apple but they told me the money was recived so it has to be on spotify's end. I'm running out of ...
Newbie
I renewed my subscription through my apple account. The money went through but my spotify account never went to the premium service. I've tried calling apple but they told me the money was recived so...
kbrooksc
Community Legend
581 Views
1 replies
0 likes
supoosed to have two years free keeps trying to give me 30 day free trial
Newbie
supoosed to have two years free keeps trying to give me 30 day free trial
kbrooksc
Community Legend
463 Views
1 replies
0 likes
Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue.
Newbie
Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue.
meetchguzman
Casual Listener
8420 Views
5 replies
1 likes
Just upgraded to student premium and it logged me out of the app, I've reset my password several times and it says error 404. When I try sign in with Facebook it does the same thing. I tryed deleting the app and reinstalling it, same results
Newbie
Just upgraded to student premium and it logged me out of the app, I've reset my password several times and it says error 404. When I try sign in with Facebook it does the same thing. I tryed deleting...
367 Views
0 replies
0 likes
I mistakenly logged out of Spotify on my iPhone 5 and now I can't get back in again. It gives me two options - to login by FB and to login by Spotify. I try logging in by FB, but when I select the link in the SPotify login it doesn't go anywhere. SO ...
Music Fan
I mistakenly logged out of Spotify on my iPhone 5 and now I can't get back in again. It gives me two options - to login by FB and to login by Spotify. I try logging in by FB, but when I s...
fishon77
Casual Listener
17130 Views
11 replies
2 likes
There are some songs I have on my computer that won't download onto Spotify on my phone. I added these to local files and some worked but others would only play on my computer. I can see the songs on my phone but it says that the songs aren't downloa...
Newbie
There are some songs I have on my computer that won't download onto Spotify on my phone. I added these to local files and some worked but others would only play on my computer. I can see the songs on...
justinbelloli
Newbie
442 Views
1 replies
0 likes
How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music (I don't know what it's called in the english version, maybe "queue" or "as next"). Now it keeps playing this list! Every new song I wan...
Casual Listener
How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music (I don't know what it's called in the english version, maybe "queue" or "as nex...
aroneinars
Newbie
1274 Views
1 replies
0 likes
I can't access the app on iphone / ipad, however am able to access spotify through internet. Have reset passwords, reinstalled app, etc but nothing working. Anyone help?
Newbie
I can't access the app on iphone / ipad, however am able to access spotify through internet. Have reset passwords, reinstalled app, etc but nothing working. Anyone help?
333 Views
0 replies
0 likes
I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by now it was standard in the US.Using an iPhone 7+ on V...
Casual Listener
I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by no...
Wexon2
Casual Listener
556 Views
3 replies
0 likes
So I recently updated my iPad to iOS 10 and whenever I try to search in radio the search pops up and then off and continues to glitch like that until I exit app and reopen. But when I reopen and try to search again. The cycle repeats. I've ended and ...
Newbie
So I recently updated my iPad to iOS 10 and whenever I try to search in radio the search pops up and then off and continues to glitch like that until I exit app and reopen. But when I reopen and try ...
389 Views
0 replies
0 likes
Hi,I've been a premium user for a few months and didn't think it was possible to share music within the app because a key feature isn't working for me.When I go to 'Share', 'Send to' and then 'Select people', the resulting window is blank. When k typ...
Casual Listener
Hi, I've been a premium user for a few months and didn't think it was possible to share music within the app because a key feature isn't working for me. When I go to 'Share', 'Send to' and then...
nogoodmonkey
Newbie
1498 Views
4 replies
0 likes
Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but welcome someone to test?). Other music, sourced the exact s...
Newbie
Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but wel...
Broncobill
Newbie
1316 Views
2 replies
0 likes
Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.
Newbie
Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.
Destinytronman
Newbie
990 Views
1 replies
13 likes
Anyone else having this issue. iOS 10 with app version 5.7.0
Newbie
Anyone else having this issue. iOS 10 with app version 5.7.0
Hubo
Community Legend
359 Views
1 replies
0 likes
Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm beginning to think I'm just unlucky. Any help?
Newbie
Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm...
Hubo
Community Legend
771 Views
1 replies
3 likes
So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?
Newbie
So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?
Bearfootrecords
Community Legend
431 Views
2 replies
0 likes
I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. Unfortunatly I drive an old car. It has a dock connector f...
Casual Listener
I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem.  ...
Frankshottunes4
Newbie
3738 Views
4 replies
0 likes
Hello,I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded music which clearly is still downloaded (spotify app siz...
Newbie
Hello, I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded mus...
275 Views
0 replies
0 likes
Hi All, I am using an iPhone 6s, running iOS 9.0.1 and Spotify 4.0.0. When I am playing music and I switch to the camera App to take a picture (photo mode, not video mode) the music will stop playing. Has this been experienced by other users? Thanks
Newbie
Hi All, I am using an iPhone 6s, running iOS 9.0.1 and Spotify 4.0.0. When I am playing music and I switch to the camera App to take a picture (photo mode, not video mode) the music will sto...
erico_perico
Casual Listener
20381 Views
4 replies
1 likes