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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

266890 Views

58 replies

14 likes

  • 266890 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

169405 Views

507 replies

108 likes

  • 169405 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

113142 Views

19 replies

38 likes

  • 113142 Views
  • 19 replies
  • 38 likes

After buying premium and using it on my laptop, there is no more audio on iPhone!

Here are the facts:I used free Spotify on my iPhone for several weeks. Decided to purchase premium because I liked it. Using my laptop (not iPhone) I made the purchase through the Spotify website.Downloaded the app or whatever onto my laptop. Enjoyed...

Newbie

Here are the facts: I used free Spotify on my iPhone for several weeks.  Decided to purchase premium because I liked it.  Using my laptop (not iPhone) I made the purchase through the Spo...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

App iPhone

Why can't I get the latest update on iPhone? I have updated, but have the old look.

Casual Listener

Why can't I get the latest update on iPhone? I have updated, but have the old look.

Edvin98

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

When is New Navigation Bar Rolling Out for Everyone?

It seems like everyone I know who uses Spotify has the new navigation bar located at the bottom (instead of the dreaded hamburger menu) except for me. Any word on when the newest feature is going to be rolled out to everyone as an official feature?

Casual Listener

It seems like everyone I know who uses Spotify has the new navigation bar located at the bottom (instead of the dreaded hamburger menu) except for me. Any word on when the newest feature is going to ...

gormy

Casual Listener

3716 Views

7 replies

3 likes

  • 3716 Views
  • 7 replies
  • 3 likes

A very simple question about Spotify in South Korea

Hello everybody! I'm looking for an answer to a simple question.Is this possible to download, use and buy a Premium account (on iPhone 5s) for Spotify while staying in Republic of Korea (just in case: it's South Korea) ?Thank you very much in advance

Newbie

Hello everybody!   I'm looking for an answer to a simple question. Is this possible to download, use and buy a Premium account (on iPhone 5s) for Spotify while staying in Republic of Korea (j...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

2 accounts influence each other

Goodday, my english isn't very good so excuse me for that... Me and my brother have got a problem. We've got a family premium account, and use both our own account. But, when he listens with a Sonos system, I can't play music on my Macbook. It says, ...

Newbie

Goodday, my english isn't very good so excuse me for that... Me and my brother have got a problem. We've got a family premium account, and use both our own account. But, when he listens with a Sonos ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

IPhone 6s: 3D Touch

So I updated to IOS 10 when it came out. I didn't know I had a problem until I tried to use 3D Touch the day after I installed it. Whenever I used 3D Touch on a song or anything the app would crash. I think it's a IOS 10 thing or the app has an issue...

Newbie

So I updated to IOS 10 when it came out. I didn't know I had a problem until I tried to use 3D Touch the day after I installed it. Whenever I used 3D Touch on a song or anything the app would crash. ...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
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Can't share music with friends on Spotify on iPhone 5s and I'm not on facebook!

When I go to share music directly with my iPhone, it goes to the search menu - but when I type any name in, it just says 'no results'. Any suggestions?

Newbie

When I go to share music directly with my iPhone, it goes to the search menu - but when I type any name in, it just says 'no results'. Any suggestions?

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
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Can't offline

My account premium but can't listening offline? Help me please

Newbie

My account premium but can't listening offline? Help me please

Nico

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

iPhone 6s ios10 Spotify bug

Every time I have the app opened and I press and hold an album to preview it's music the app instantly crashes I just wanted to report the bug

Casual Listener

Every time I have the app opened and I press and hold an album to preview it's music the app instantly crashes I just wanted to report the bug

Sutharshan06

Newbie

2354 Views

4 replies

2 likes

bug
iOS 10
iPhone 6s
  • 2354 Views
  • 4 replies
  • 2 likes

Preview function force closing App

I downloaded the update iOS 10.0.1 and now my preview songs function isn't working anymore. If I hold down on a song it's completely silent and if I try holding down to preview and album it completely force closes the app. I've tried uninstalling and...

Newbie

I downloaded the update iOS 10.0.1 and now my preview songs function isn't working anymore. If I hold down on a song it's completely silent and if I try holding down to preview and album it completel...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Holding down to preview a song, now closes/crashes the app on iOS 10

If you hold down on a song to preview it, now with the new update of iOS 10 it closes or just crashes the app. Spotify could please roll out an update for iOS 10.

Newbie

If you hold down on a song to preview it, now with the new update of iOS 10 it closes or just crashes the app. Spotify could please roll out an update for iOS 10.

Hubo

Community Legend

1635 Views

1 replies

0 likes

  • 1635 Views
  • 1 replies
  • 0 likes

Solved!! Help, Payment went through but my account was never upgraded.

I renewed my subscription through my apple account. The money went through but my spotify account never went to the premium service. I've tried calling apple but they told me the money was recived so it has to be on spotify's end. I'm running out of ...

Newbie

I renewed my subscription through my apple account. The money went through but my spotify account never went to the premium service. I've tried calling apple but they told me the money was recived so...

kbrooksc

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

cant connect to premium

supoosed to have two years free keeps trying to give me 30 day free trial

Newbie

supoosed to have two years free keeps trying to give me 30 day free trial  

kbrooksc

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!! music stops when sending messages via viber

Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue.

Newbie

Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue. 

meetchguzman

Casual Listener

8403 Views

5 replies

1 likes

  • 8403 Views
  • 5 replies
  • 1 likes

Error 404 when logging in

Just upgraded to student premium and it logged me out of the app, I've reset my password several times and it says error 404. When I try sign in with Facebook it does the same thing. I tryed deleting the app and reinstalling it, same results

Newbie

Just upgraded to student premium and it logged me out of the app, I've reset my password several times and it says error 404. When I try sign in with Facebook it does the same thing. I tryed deleting...

363 Views

0 replies

0 likes

  • 363 Views
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Solved!! Can't login to Spotify on iPhone

I mistakenly logged out of Spotify on my iPhone 5 and now I can't get back in again. It gives me two options - to login by FB and to login by Spotify. I try logging in by FB, but when I select the link in the SPotify login it doesn't go anywhere. SO ...

Music Fan

I mistakenly logged out of Spotify on my iPhone 5 and now I can't get back in again.  It gives me two options - to login by FB and to login by Spotify.  I try logging in by FB, but when I s...

fishon77

Casual Listener

17084 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Local Files

There are some songs I have on my computer that won't download onto Spotify on my phone. I added these to local files and some worked but others would only play on my computer. I can see the songs on my phone but it says that the songs aren't downloa...

Newbie

There are some songs I have on my computer that won't download onto Spotify on my phone. I added these to local files and some worked but others would only play on my computer. I can see the songs on...

justinbelloli

Newbie

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!! How to delete queue??

How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music (I don't know what it's called in the english version, maybe "queue" or "as next"). Now it keeps playing this list! Every new song I wan...

Casual Listener

How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music  (I don't know what it's called in the english version, maybe "queue" or "as nex...

aroneinars

Newbie

1265 Views

1 replies

0 likes

  • 1265 Views
  • 1 replies
  • 0 likes

Error accessing app (iPhone/ipad)

I can't access the app on iphone / ipad, however am able to access spotify through internet. Have reset passwords, reinstalled app, etc but nothing working. Anyone help?

Newbie

I can't access the app on iphone / ipad, however am able to access spotify through internet.  Have reset passwords, reinstalled app, etc but nothing working.  Anyone help?

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
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Menu bar

I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by now it was standard in the US.Using an iPhone 7+ on V...

Casual Listener

I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by no...

Wexon2

Casual Listener

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes