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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

  • 30825 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95555 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293939 Views

60 replies

15 likes

  • 293939 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iOS 10

Ever since I downloaded the iOS 10 I can't not preview the songs and then the app closes

Casual Listener

Ever since I downloaded the iOS 10 I can't not preview the songs and then the app closes

Selebrity

Casual Listener

2059 Views

9 replies

1 likes

  • 2059 Views
  • 9 replies
  • 1 likes

iPhone App unresponsive & crashes - iOS 9.3.2 - V 5.7.0.1055

Brief description of the issue: When browsing in the iPhone App, i.e. scrolling down in the albums list, the scrolling suddenly stops and the app cannot be controlled anymore. The music normally continues playing and I can sometimes - not always - se...

Casual Listener

Brief description of the issue:   When browsing in the iPhone App, i.e. scrolling down in the albums list, the scrolling suddenly stops and the app cannot be controlled anymore. The music norm...

Badmeetsevil715

Newbie

2920 Views

13 replies

2 likes

  • 2920 Views
  • 13 replies
  • 2 likes

Crashing when I try to sync Your Music for offline listening

Hello, On my iPhone 5, Spotify started crashing when I wanted to sync Your Music. It would do about 10-100 songs at a time, and then the app would just die. I'd have to keep re-opening it to sync. When I heard about Apple Music, I left Spotify due to...

Visitor

Hello, On my iPhone 5, Spotify started crashing when I wanted to sync Your Music. It would do about 10-100 songs at a time, and then the app would just die. I'd have to keep re-opening it to sync. Wh...

geekplaya_2

Casual Listener

2207 Views

6 replies

3 likes

  • 2207 Views
  • 6 replies
  • 3 likes

Can't playback in standby mode

Since Spotify updated, when I listen to Daily Mix, can't playback songs when Spotify on background standby mode.I have to open Spotify again and again to playback, please add playback bottom back.

Casual Listener

Since Spotify updated, when I listen to Daily Mix, can't playback songs when Spotify on background standby mode. I have to open Spotify again and again to playback, please add playback bottom back.

iamleek

Community Legend

1078 Views

3 replies

1 likes

  • 1078 Views
  • 3 replies
  • 1 likes

Bug with ios10 and Spot 6.5.0

Bug found:When a YouTube video or video source from YouTube or Facebook is over music won't start again in Spotify. Even the short cut swipe up menu fromIos10 won't let you start music again. You have to reopen Spotify.

Music Fan

Bug found: When a YouTube video or video source from YouTube or Facebook is over music won't start again in Spotify. Even the short cut swipe up menu from Ios10 won't let you start music again. You...

532 Views

0 replies

0 likes

Bug ios10
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Spotify wiped my library

So, I am a premium user and at/above the song limit. I open Spotify and my library, which as you all know takes quite a while to compile, has been wiped and I have not been able to recover it. My playlists are still there. But I rarely used playlists...

Music Fan

So, I am a premium user and at/above the song limit. I open Spotify and my library, which as you all know takes quite a while to compile, has been wiped and I have not been able to recover it. My pla...

zabritt

Music Fan

667 Views

3 replies

0 likes

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  • 3 replies
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Spotify Crashing on Macintosh

Over the past 2 versions of Spotify, just opening up Spotify on my Macbook has caused it to crash. Causing a kernal panic to occur (A copy of the panic report is below). This does not occur all the time. However the only link between all the crashes,...

Newbie

Over the past 2 versions of Spotify, just opening up Spotify on my Macbook has caused it to crash. Causing a kernal panic to occur (A copy of the panic report is below). This does not occur all ...

kiggs

Music Fan

1095 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Spotify uses mobile data even if I just listen to offline music

Hey guys!Well, there's nothing more to say than I just wrote. Last month it used about 400 mbytes by literally being online. Do you think it's because I'm sharing my activity on Spotify?Cheers

Newbie

Hey guys! Well, there's nothing more to say than I just wrote. Last month it used about 400 mbytes by literally being online. Do you think it's because I'm sharing my activity on Spotify? Cheers

326 Views

0 replies

0 likes

  • 326 Views
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Can't play song through iphone

Help, since i moved to Taiwan and change my place from Indonesia to Taiwan I can't play the songs through iPhone but it can be played in my macbook. HELP

Regular

Help, since i moved to Taiwan and change my place from Indonesia to Taiwan I can't play the songs through iPhone but it can be played in my macbook. HELP 😞

joanikaj

Regular

1336 Views

7 replies

0 likes

can't play
Shuffle in songs
songs
  • 1336 Views
  • 7 replies
  • 0 likes

Spotify discover weekly music corrupted by random playlist

A random playlist ended up in my spotify which was full of pop music. I've now changed my password in case someone somehow started using my spotify and have deleted this playlist. However my discover weekly playlist has been totally changed to now in...

Newbie

A random playlist ended up in my spotify which was full of pop music. I've now changed my password in case someone somehow started using my spotify and have deleted this playlist. However my discover...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

ERROR OCCURRED: Discover not working on iOS10

Anyone having an issue with the "Discover" portion of Spotify on iOS 10? When I select it I get a "Error Occurred - Try Again" message. I've reinstalled it to see if I could fix it but the issue still occurs.

Newbie

Anyone having an issue with the "Discover" portion of Spotify on iOS 10? When I select it I get a "Error Occurred - Try Again" message. I've reinstalled it to see if I could fix it but the issue stil...

Joe

Community Legend

596 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Discover error.

Starting yesterday Discover section states an error has occurred. Tried removing and re downloading app. No luckiOS 10.0.1Spotify 6.5.0.1665

Casual Listener

Starting yesterday Discover section states an error has occurred. Tried removing and re downloading app. No luck iOS 10.0.1 Spotify 6.5.0.1665

Joe

Community Legend

495 Views

1 replies

0 likes

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  • 1 replies
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My offline songs are only available online, and my online songs are available offline??

So something happened with my Spotify, but I listen a lot offline at work, so I don't use data. All my downloaded or saved songs to listen to offline are now not available offline. The weird thing is, a bunch of songs I got recently that I didn't dow...

Casual Listener

So something happened with my Spotify, but I listen a lot offline at work, so I don't use data. All my downloaded or saved songs to listen to offline are now not available offline. The weird thing is...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
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How do I pay for Spotify premium through my iTunes account

I used to pay for Spotify premium through itunes all the time. I had a load and go card so I decided to use that on Spotify from then on, I ran out of money on the load and go card and I went back to the free subscription. now I want to go back to pa...

Newbie

I used to pay for Spotify premium through itunes all the time. I had a load and go card so I decided to use that on Spotify from then on, I ran out of money on the load and go card and I went back to...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Missing Track's on playlist

Hi please help me a lot of my tracks have gone missing on my star'd playlist and they are all the ones I listen to and like I have tried reinstalling and restarting my phone but that doesn't help please help ahhh

Regular

Hi please help me a lot of my tracks have gone missing on my star'd playlist and they are all the ones I listen to and like I have tried reinstalling and restarting my phone but that doesn't help ple...

musiccornercv

Roadie

871 Views

9 replies

0 likes

  • 871 Views
  • 9 replies
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Play queue automatically cleared

Hi, It seems that many users use the play queue in different ways. Here's how I use it:Fire up Discover Weekly every Monday (the best Spotify feature and the one that makes this service better than any other);Add it to my play queue;As I play through...

Newbie

Hi,   It seems that many users use the play queue in different ways. Here's how I use it: Fire up Discover Weekly every Monday (the best Spotify feature and the one that makes this service b...

632 Views

0 replies

0 likes

  • 632 Views
  • 0 replies
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Solved!! Can't do anything with Spotify

When I open the app and try to do anything i get an error saying: "Something went wrong" (no error code or anyting) with a "try again" button below it. pressing the try again button does not help, restarting phone does not help. can't do anything now...

Casual Listener

When I open the app and try to do anything i get an error saying:   "Something went wrong"  (no error code or anyting) with a "try again" button below it.   pressing the try again ...

Cowamundo

Casual Listener

2398 Views

2 replies

1 likes

  • 2398 Views
  • 2 replies
  • 1 likes

So I'm from the Uk and I'm traveling Asia..

And I've got the 'you can only use Spotify abroad for 14 days' message. I've tried to change the country on my profile and United Kingdom is the only option? Any help would be great as music is life.

Newbie

And I've got the 'you can only use Spotify abroad for 14 days' message. I've tried to change the country on my profile and United Kingdom is the only option? Any help would be great as music is life.

Maxim

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes