Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37297 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102900 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431580 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299241 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi all,I want to know if i'm the only one that doesn't have the new menu (Burger menu is evil) on IOS after the last update ? One of my coworker have it but we don't have the iPhone : iPhone 6 for him and iPhone 5s for meWe can't have the new menu on...
Hi all, I want to know if i'm the only one that doesn't have the new menu (Burger menu is evil) on IOS after the last update ? One of my coworker have it but we don't have the iPhone : iPho...
Roadie
463 Views
1 replies
0 likes
iPhone doesn't sync 'YOUR MUSIC' when added from desktop unless the iPhone app is open. If I add a song on my desktop app it does not show up on my mobile device until I manually add the song again on the iPhone itself. If I leave the app open on my ...
iPhone doesn't sync 'YOUR MUSIC' when added from desktop unless the iPhone app is open. If I add a song on my desktop app it does not show up on my mobile device until I manually add the song again o...
Roadie
408 Views
1 replies
0 likes
I signed up for spotify premium on my computer then tried to set up my Iphone but it keeps on saying that i have to Down grade . I am more than happywith Spotify but would like to have it setup like i have on my computer .Please can you helpThank you...
I signed up for spotify premium on my computer then tried to set up my Iphone but it keeps on saying that i have to Down grade . I am more than happywith Spotify but would like to have it setup like ...
Roadie
392 Views
1 replies
0 likes
Tried everything. Still can't download
Tried everything. Still can't download
Roadie
349 Views
1 replies
0 likes
Hi, When I want to share a song from my Spotify app on my iPhone, the only people that appear in the list and that I can send the song to are my Spotify contacts who are ALSO my Facebook contacts. Whoever is a Spotify account (non attached to Faceboo...
Hi, When I want to share a song from my Spotify app on my iPhone, the only people that appear in the list and that I can send the song to are my Spotify contacts who are ALSO my Facebook conta...
377 Views
0 replies
0 likes
I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them.I already reinstalled the app. I also checked that it was not in offline mode...
I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them. I already reinstalled th...
Community Legend
680 Views
1 replies
0 likes
I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline. Are all songs in spotify available offline? ThanksLB
I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline. Are all songs in spotify available offline? Thanks ...
Casual Listener
177898 Views
66 replies
10 likes
This happens with some artists while others download fine. There's no error message or explanation, it simply doesn't work.
This happens with some artists while others download fine. There's no error message or explanation, it simply doesn't work.
Not applicable
598 Views
1 replies
0 likes
I can't login to my iphone app. I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it redirects me to the login page for Facebook. I have tried do...
I can't login to my iphone app. I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it re...
Casual Listener
2947 Views
4 replies
0 likes
All my playlist are gone and or I can't find them also the brows seems to have a banner for another playlist there did they get rid of them or what's up? (IOS 10.0.1)
All my playlist are gone and or I can't find them also the brows seems to have a banner for another playlist there did they get rid of them or what's up? (IOS 10.0.1)
313 Views
0 replies
0 likes
I am unable to download for offline use when on WIFI only, downloading over LTE works. Chronic "Waiting To Download" Other members in my house have no issue downloading over WIFI. One is on the same account(He uses android) and the other uses an Ipho...
I am unable to download for offline use when on WIFI only, downloading over LTE works. Chronic "Waiting To Download" Other members in my house have no issue downloading over WIFI. One is on the same ...
Not applicable
1493 Views
1 replies
0 likes
Hi! I am a paying customer and just updated my Spotify on my Iphone. When I opened my must used playlist, all the songs had been turned around. Basically, the song that was previously on the bottom of the list is now on the top. I was wondering if it...
Hi! I am a paying customer and just updated my Spotify on my Iphone. When I opened my must used playlist, all the songs had been turned around. Basically, the song that was previously on the b...
Spotify Star
517 Views
1 replies
0 likes
I have premium family and when I send the link , it's opened and says it needs a pin code. What is the code?
I have premium family and when I send the link , it's opened and says it needs a pin code. What is the code?
261 Views
0 replies
0 likes
Hello, For some unknown reason I am not being able to find Spotify Party on my app anymore. I shows me other playlists, which are not mixed and on which I cannot "set the mood". I have followed the instructions Spotify gives in order to find these Pa...
Hello, For some unknown reason I am not being able to find Spotify Party on my app anymore. I shows me other playlists, which are not mixed and on which I cannot "set the mood". &n...
Community Legend
4293 Views
15 replies
0 likes
Ever since I downloaded the iOS 10 I can't not preview the songs and then the app closes
Ever since I downloaded the iOS 10 I can't not preview the songs and then the app closes
Casual Listener
2199 Views
9 replies
1 likes
370 Views
0 replies
0 likes
Brief description of the issue: When browsing in the iPhone App, i.e. scrolling down in the albums list, the scrolling suddenly stops and the app cannot be controlled anymore. The music normally continues playing and I can sometimes - not always - se...
Brief description of the issue: When browsing in the iPhone App, i.e. scrolling down in the albums list, the scrolling suddenly stops and the app cannot be controlled anymore. The music norm...
Newbie
3027 Views
13 replies
2 likes
What can i do help me
What can i do help me
Casual Listener
527 Views
2 replies
0 likes
Hello, On my iPhone 5, Spotify started crashing when I wanted to sync Your Music. It would do about 10-100 songs at a time, and then the app would just die. I'd have to keep re-opening it to sync. When I heard about Apple Music, I left Spotify due to...
Hello, On my iPhone 5, Spotify started crashing when I wanted to sync Your Music. It would do about 10-100 songs at a time, and then the app would just die. I'd have to keep re-opening it to sync. Wh...
Casual Listener
2276 Views
6 replies
3 likes
Since Spotify updated, when I listen to Daily Mix, can't playback songs when Spotify on background standby mode.I have to open Spotify again and again to playback, please add playback bottom back.
Since Spotify updated, when I listen to Daily Mix, can't playback songs when Spotify on background standby mode. I have to open Spotify again and again to playback, please add playback bottom back.
Community Legend
1105 Views
3 replies
1 likes
