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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43360 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301877 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127800 Views

19 replies

38 likes

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Spotify no sincroniza archivos locales con iPhone

Hola a los usuarios de hablahispana, espero me puedan ayudar ya que es algo frustante que pague por esta opcion y no funcione como deberia. Les comento que cuento con cuenat Premium de spotify, tengo iOS 7.0.4 y spotify con vercion de PC 0.9.6.81, as...

Newbie

Hola a los usuarios de hablahispana, espero me puedan ayudar ya que es algo frustante que pague por esta opcion y no funcione como deberia.   Les comento que cuento con cuenat Premium de spo...

kygwj

Newbie

1730 Views

2 replies

0 likes

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Spotify doesn't work after an update

Hi, after updating Spotify to version 6.5.0 on my iPhone 4 it just doesn't work anymore - I keep pushing application icon on the screen, it goes darker like it is about to start but then it goes just normal and nothing happens, app doesn't work. What...

Newbie

Hi, after updating Spotify to version 6.5.0 on my iPhone 4 it just doesn't work anymore - I keep pushing application icon on the screen, it goes darker like it is about to start but then it goes just...

osornios

Spotify Star

365 Views

1 replies

0 likes

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Solved!! User change - music downloaded

Hi, I changed the user on my iphone and downloaded new musics. The musics that i had downloaded with the old user were deleted with the change of users? If not, how can i delete them? Thanks!

Casual Listener

Hi,    I changed the user on my iphone and downloaded new musics. The musics that i had downloaded with the old user were deleted with the change of users? If not, how can i delete them? ...

keenneth

Newbie

454 Views

1 replies

0 likes

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Problemas Con Los Archivos Locales

Recientemente agregue algunas canciones a las fuentes de Spotify, pero la aplicacion no respeta Nombres de Artista, el nombre del Album ni la Caratula, ya intente cambiar las etiquetas pero sigue sin funcionar.

Casual Listener

Recientemente agregue algunas canciones a las fuentes de Spotify, pero la aplicacion no respeta Nombres de Artista, el nombre del Album ni la Caratula, ya intente cambiar las etiquetas pero sigue sin...

300 Views

0 replies

0 likes

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Free trial

Have just set up a free trial for Spotify using Papal and have been charged 1 p? Does anyone know. why?Diane Turner

Newbie

Have just set up a free trial for Spotify using Papal and have been charged 1 p? Does anyone know. why? Diane Turner  

OviiiOne

Community Legend

350 Views

1 replies

0 likes

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  • 1 replies
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Discover weekly

HelloPlease where I find playlist from last week discover weekly 2016 09.19

Newbie

Hello Please where I find playlist from last week discover weekly 2016 09.19

adriank1410

Roadie

362 Views

1 replies

0 likes

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  • 1 replies
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I'm a student

So I tried to get the student discount but it asks for a college and I'm in high school so I'm not sure what to do

Newbie

So I tried to get the student discount but it asks for a college and I'm in high school so I'm not sure what to do

Maxim

Spotify Star

338 Views

1 replies

0 likes

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  • 1 replies
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Lockscreen notification 3D touch press missing text

When pressing on notification with 3D touch, there is no message shown, only translation key sPushNotificationSaveToCollectionSee the attached screenshot.I have iphone 6S with iOS 10.0.1 and newest Spotify app.

Regular

When pressing on notification with 3D touch, there is no message shown, only translation key sPushNotificationSaveToCollection See the attached screenshot. I have iphone 6S with iOS 10.0.1 and newe...

686 Views

0 replies

1 likes

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(iOS) Support 3D Touch on the iPhone 6s

3D Touch has started shutting down my app when I attempt to preview albums/songs.

Casual Listener

3D Touch has started shutting down my app when I attempt to preview albums/songs.

Hoolien

Casual Listener

492 Views

2 replies

0 likes

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Syncing Local Files Offline not working

Hey, so I just got a replacement for my iPhone 6s+ today (vibration function died on me) and I'm trying to set up all my playlist and things again, but none of my Local Files are transferring back onto my phone. I have had numerous issues with this i...

Newbie

Hey, so I just got a replacement for my iPhone 6s+ today (vibration function died on me) and I'm trying to set up all my playlist and things again, but none of my Local Files are transferring back on...

515 Views

0 replies

0 likes

iPhone 6s+
local files
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Select only a given set of songs to sync offline within a playlist, and not the entier playlist

Hi, Is there any way of selecting only some songs to sync offline within a playlist, and not have to sync the ENTIRE playlist? I am having storage issues on my iPhone and have a massive Spotify Playlist that is set for sync offline. Whenever I free u...

Gig Goer

Hi,  Is there any way of selecting only some songs to sync offline within a playlist, and not have to sync the ENTIRE playlist?  I am having storage issues on my iPhone and have a massive...

adriank1410

Roadie

679 Views

3 replies

0 likes

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Playlists Syncing Offline

Hello, I have a question if I download my playlists music to listen to offline, will it still update the playlists with new songs are added or old songs deleted? I always like fresh music so wanted to know if I download these playlists, the playlists...

Casual Listener

Hello, I have a question if I download my playlists music to listen to offline, will it still update the playlists with new songs are added or old songs deleted? I always like fresh music so wanted t...

adriank1410

Roadie

528 Views

3 replies

0 likes

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  • 3 replies
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Local Downloaded Songs Won't Sync to IPhone 5S

I can't seem to be able to sync my playlist of local files to my IPhone. I'm a Premium subscriber, and I'm using the same wifi for both devices, yet the songs still don't seem to be playable on my IPhone. I'm able to listen to non-local tracks and co...

Casual Listener

I can't seem to be able to sync my playlist of local files to my IPhone. I'm a Premium subscriber, and I'm using the same wifi for both devices, yet the songs still don't seem to be playable on my IP...

gozmonster

Casual Listener

489 Views

2 replies

0 likes

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Songs Won't Sync to Spotify Mobile?

I've tried everything, from going offline to trying to manually sync the songs I want off of my computer, but nothing works. The songs appear on my computer and play fine, and they appear on my phone, but they're faded and say that they can't play of...

Newbie

I've tried everything, from going offline to trying to manually sync the songs I want off of my computer, but nothing works. The songs appear on my computer and play fine, and they appear on my phone...

363 Views

0 replies

0 likes

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Ford Sync 2 Touch - Iphone -Apple Music removed

Ford Sync 2 Touch does not regonize IPhone Spotify Music trough cable if Apple Music is removed. Error Message: There are no playable media files on IPhone xxx" By reinstalling Apple Music and addindg at least on music file, the cable feature is avai...

Casual Listener

Ford Sync 2 Touch does not regonize IPhone Spotify Music trough cable if Apple Music is removed. Error Message: There are no playable media files on IPhone xxx"   By reinstalling Apple Music a...

Calle-Golf

Casual Listener

4687 Views

2 replies

0 likes

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Local files not downloading onto Spotify mobile

I've already searched this topic, and I followed the instructions to add the file to a playlist on my desktop Spotify and then toggle the playlist to offline. All the other songs on the playlist were downloaded onto my phone, except the local file. I...

Casual Listener

I've already searched this topic, and I followed the instructions to add the file to a playlist on my desktop Spotify and then toggle the playlist to offline. All the other songs on the playlist were...

Astame

Community Legend

850 Views

3 replies

0 likes

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Premium - Crackling, Stuttering, Connectivity, Phantom app issues!

I am experiencing stuttering issues using multilple bluetooth devices even on plugged in headphones on occasion. I triend clean reinstallations numerous times and it temporary resolves the probelm of stuttering. I also find if you shut down the app a...

Casual Listener

I am experiencing stuttering issues using multilple bluetooth devices even on plugged in headphones on occasion. I triend clean reinstallations numerous times and it temporary resolves the probelm of...

374 Views

0 replies

0 likes

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Spotify App and Bluetooth

Spotify has played perfectly in my 2 trucks for several years. Today, it does this new thing where it stops playing after 20 seconds. I've changed nothing. Why is this happening? I'm using an iPhone 6s with a completely fresh install. Thanks.

Casual Listener

Spotify has played perfectly in my 2 trucks for several years.  Today, it does this new thing where it stops playing after 20 seconds.  I've changed nothing.   Why is this happening?...

ktpaes94

Casual Listener

455 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes