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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

222203 Views

53 replies

13 likes

  • 222203 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

149751 Views

506 replies

108 likes

  • 149751 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105454 Views

19 replies

38 likes

  • 105454 Views
  • 19 replies
  • 38 likes

Solved!! How to delete queue??

How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music (I don't know what it's called in the english version, maybe "queue" or "as next"). Now it keeps playing this list! Every new song I wan...

Casual Listener

How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music  (I don't know what it's called in the english version, maybe "queue" or "as nex...

aroneinars

Newbie

1170 Views

1 replies

0 likes

  • 1170 Views
  • 1 replies
  • 0 likes

Error accessing app (iPhone/ipad)

I can't access the app on iphone / ipad, however am able to access spotify through internet. Have reset passwords, reinstalled app, etc but nothing working. Anyone help?

Newbie

I can't access the app on iphone / ipad, however am able to access spotify through internet.  Have reset passwords, reinstalled app, etc but nothing working.  Anyone help?

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Menu bar

I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by now it was standard in the US.Using an iPhone 7+ on V...

Casual Listener

I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by no...

Wexon2

Casual Listener

467 Views

3 replies

0 likes

  • 467 Views
  • 3 replies
  • 0 likes

Glitch when searching on radio mode ios 10

So I recently updated my iPad to iOS 10 and whenever I try to search in radio the search pops up and then off and continues to glitch like that until I exit app and reopen. But when I reopen and try to search again. The cycle repeats. I've ended and ...

Newbie

So I recently updated my iPad to iOS 10 and whenever I try to search in radio the search pops up and then off and continues to glitch like that until I exit app and reopen. But when I reopen and try ...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Can't share music with followers!

Hi,I've been a premium user for a few months and didn't think it was possible to share music within the app because a key feature isn't working for me.When I go to 'Share', 'Send to' and then 'Select people', the resulting window is blank. When k typ...

Casual Listener

Hi, I've been a premium user for a few months and didn't think it was possible to share music within the app because a key feature isn't working for me. When I go to 'Share', 'Send to' and then...

nogoodmonkey

Newbie

1405 Views

4 replies

0 likes

  • 1405 Views
  • 4 replies
  • 0 likes

Spotify blocking Sting and Taylor Swift and ...?

Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but welcome someone to test?). Other music, sourced the exact s...

Newbie

Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but wel...

Broncobill

Newbie

1202 Views

2 replies

0 likes

apple
sting
taylor swift
  • 1202 Views
  • 2 replies
  • 0 likes

Spotify app crash when I try to preview a song in iOS 10

Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.

Newbie

Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.

Destinytronman

Newbie

927 Views

1 replies

13 likes

  • 927 Views
  • 1 replies
  • 13 likes

App crashes whenever I 3D Touch

Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm beginning to think I'm just unlucky. Any help?

Newbie

Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm...

Hubo

Community Legend

695 Views

1 replies

3 likes

  • 695 Views
  • 1 replies
  • 3 likes

Helppp!!

So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?

Newbie

So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?

Bearfootrecords

Community Legend

337 Views

2 replies

0 likes

  • 337 Views
  • 2 replies
  • 0 likes

Siri + Spotify = Fail

I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. Unfortunatly I drive an old car. It has a dock connector f...

Casual Listener

I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. &nbsp...

Frankshottunes4

Newbie

3622 Views

4 replies

0 likes

  • 3622 Views
  • 4 replies
  • 0 likes

Resubscription music lost

Hello,I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded music which clearly is still downloaded (spotify app siz...

Newbie

Hello, I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded mus...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Solved!! Bug - iOS 9 music stops playing when switching to camera

Hi All, I am using an iPhone 6s, running iOS 9.0.1 and Spotify 4.0.0. When I am playing music and I switch to the camera App to take a picture (photo mode, not video mode) the music will stop playing. Has this been experienced by other users? Thanks

Newbie

Hi All,   I am using an iPhone 6s, running iOS 9.0.1 and Spotify 4.0.0. When I am playing music and I switch to the camera App to take a picture (photo mode, not video mode) the music will sto...

erico_perico

Casual Listener

20131 Views

4 replies

1 likes

  • 20131 Views
  • 4 replies
  • 1 likes

iOS 10

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to the internet. I have had Spotify for a whole year a...

Casual Listener

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to ...

Doughtydoc

Newbie

4267 Views

10 replies

0 likes

  • 4267 Views
  • 10 replies
  • 0 likes

Save on iphone play on ipad

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music off of my iphone. I did see I can connect them and ...

Casual Listener

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music ...

manoots

Casual Listener

665 Views

6 replies

0 likes

  • 665 Views
  • 6 replies
  • 0 likes

IOS 10 - crash when listening to snippets

Just installed ios 10.0.1 and can crash spotify if album is long pressed to listen to track snippets. Consistent everywhere.Have rebooted iphone & reinstalled spotify 5.7.0.1055Otherwise spotify seems to run much snappier.

Gig Goer

Just installed ios 10.0.1 and can crash spotify if album is long pressed to listen to track snippets. Consistent everywhere. Have rebooted iphone & reinstalled spotify 5.7.0.1055 Otherwise sp...

user-removed

Not applicable

1480 Views

6 replies

2 likes

  • 1480 Views
  • 6 replies
  • 2 likes

My Daily mix not working ?! (On premium)

Showing an "error occurred" try again.Have tried fresh install but no luck.

Newbie

Showing an "error occurred" try again. Have tried fresh install but no luck.

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

undo upnext

last night I wanted to add just one song to "up next" and ended up adding an entire playlist. No when I want to listen to another playlist, one song will play and then it reverts back to the playlist I accendently added. How can I undo that? Help Ple...

Newbie

last night I wanted to add just one song to "up next" and ended up adding an entire playlist.  No when I want to listen to another playlist, one song will play and then it reverts back to the pl...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Won't play songs

Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?

Newbie

Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes