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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242065 Views

27 replies

5 likes

  • 242065 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124895 Views

119 replies

13 likes

Other
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  • 119 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2976 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307700 Views

62 replies

16 likes

  • 307700 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132005 Views

19 replies

38 likes

  • 132005 Views
  • 19 replies
  • 38 likes

Switched phones

I recently had an android and had premium spotify with it. Today I upgraded to an iphone and when I put my account on spotify it says I need to start a new premium account.. what can I do to get my old spotify account back?

Visitor

I recently had an android and had premium spotify with it. Today I upgraded to an iphone and when I put my account on spotify it says I need to start a new premium account.. what can I do to get my o...

osornios

Spotify Star

568 Views

4 replies

0 likes

  • 568 Views
  • 4 replies
  • 0 likes

Solved!! Sound Quality

I'm using spotify premium and deezer premium. Two applications of the highest quality sounds.But as deezer offers better sound quality.I have a headset moderate.Is that the reason would that be?

Casual Listener

I'm using spotify premium and deezer premium. Two applications of the highest quality sounds.But as deezer offers better sound quality.I have a headset moderate.Is that the reason would that be?

adriank1410

Roadie

1958 Views

5 replies

0 likes

  • 1958 Views
  • 5 replies
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Solved!! Landscape Mode...NOW!!!!

I know it's been talked about over and over and over, but I am absolutely stunned that after every single iOS update I turn my phone sideways and it still never goes into landscape. You should be ashamed, what are we talking? A few lines of code?It i...

Regular

I know it's been talked about over and over and over, but I am absolutely stunned that after every single iOS update I turn my phone sideways and it still never goes into landscape. You should be ash...

adriank1410

Roadie

16417 Views

3 replies

2 likes

  • 16417 Views
  • 3 replies
  • 2 likes

Apple car play

Anybody know if it's possible to search for a track on iOS car play? I have a pioneer da120 but will only let me play playlists

Newbie

Anybody know if it's possible to search for a track on iOS car play? I have a pioneer da120 but will only let me play playlists

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
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Previously deleted "recently played" reappears?

Can anyone help? I delete/reinstall to clear the app cache on my iphone. Everytime I reinstall - my previously deleted "recently played" list reappears. I can delete them (again) one-by-one, but this list contains ALL the songs I have ever played! La...

Casual Listener

Can anyone help?  I delete/reinstall to clear the app cache on my iphone.  Everytime I reinstall - my previously deleted "recently played" list reappears.  I can delete them (again) on...

adriank1410

Roadie

1690 Views

3 replies

0 likes

iPhone 6s
Recently Played
  • 1690 Views
  • 3 replies
  • 0 likes

Streaming saved playlist

Long time pro user. After the most recent update I saved some playlists to my device (iPhone5) to listen at work without using data. Discovered today to my horror that even though the lists were stored it still streamed all day at 320 and burned a to...

Casual Listener

Long time pro user. After the most recent update I saved some playlists to my device (iPhone5) to listen at work without using data. Discovered today to my horror that even though the lists were stor...

adriank1410

Roadie

639 Views

3 replies

0 likes

  • 639 Views
  • 3 replies
  • 0 likes

Can't still find my daily mix suggestions

Hi! I'm starting to believe the daily mix suggestion playlist has to be a myth cos can't still find it although my partner has it in her spotify and we are using the family premium. Is it a myth or what am I doing wrong? Would so like to use that fea...

Casual Listener

Hi!    I'm starting to believe the daily mix suggestion playlist has to be a myth cos can't still find it although my partner has it in her spotify and we are using the family premium. Is...

Hubo

Community Legend

1431 Views

5 replies

0 likes

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  • 5 replies
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Podcasts and Videos not showing on iPhone 5s

Hello,I have the latest version of Spotify app (6.5.0.1665) with Premium Subscription installed on latest IOS version 10.0.2 and "Podcasts & Videos" does not show up in my BROWSE section. My Apple ID is registered on the Luxembourg Apple store.Any id...

Casual Listener

Hello, I have the latest version of Spotify app (6.5.0.1665) with Premium Subscription installed on latest IOS version 10.0.2 and "Podcasts & Videos" does not show up in my BROWSE section. ...

narcis_gratianu

Casual Listener

584 Views

2 replies

0 likes

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  • 2 replies
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Data Usage for Offline

I've been wanting to download a playlist but it has 600+ songs in it. I can only use a certain amount of data (about 1Gb). May I know how much data is consumed from let's say a 4 minute song when I want to save it offline? Thank you

Newbie

I've been wanting to download a playlist but it has 600+ songs in it. I can only use a certain amount of data (about 1Gb). May I know how much data is consumed from let's say a 4 minute song when I w...

Flinty1

Regular

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Solved!! Won't let me type to login?

I can go to the login page on the iPad app but i cant type anything, sometimes it won't even let me "click" anything at all. I already tried reinstalling and restarting my device?

Newbie

I can go to the login page on the iPad app but i cant type anything, sometimes it won't even let me "click" anything at all. I already tried reinstalling and restarting my device?

anthonyboga

Newbie

2284 Views

1 replies

0 likes

  • 2284 Views
  • 1 replies
  • 0 likes

Bottom menu bar only has 3 icons

Hello, I recently subscribed to the family plan on Spotify. On my iPhone there are only 3 options on the bottom menu bar, Home-Search-and I assume Profile (icon of a person) Meanwhile on my brothers phone he has the full bottom menu, Home-Browse-Sear...

Visitor

Hello, I recently subscribed to the family plan on Spotify. On my iPhone there are only 3 options on the bottom menu bar, Home-Search-and I assume Profile (icon of a person)   Meanwhile on my ...

MattSuda

Spotify Star

3119 Views

3 replies

0 likes

  • 3119 Views
  • 3 replies
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can't log in on a new phone

I have a new iphone 6s. I opened spotify and it says "log in" or "sign in" but it doesn't acknowledge me clicking on either of them. No place to log in. I updated. No change. So I can't log in. I can log in elsewhere but I want music on my phone!

Casual Listener

I have a new iphone 6s. I opened spotify and it says "log in" or "sign in" but it doesn't acknowledge me clicking on either of them. No place to log in.  I updated. No change. So I can't log in....

maluna1

Casual Listener

443 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I didn't add songs to playlists but I downloaded them for offline play, how do I access those?

I loved last weeks Discover Weekly playlist. I didn't know I needed to add them ('+') to my playlists, I thought downloading them all for offline play would be enough to save them. Monday rolls around and my Discover Weekly playlist changes... I want...

Newbie

I loved last weeks Discover Weekly playlist. I didn't know I needed to add them ('+') to my playlists, I thought downloading them all for offline play would be enough to save them. Monday rolls ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Solved!! Playlist lost

I have been listening to and adding music to a playlist for a while but I went to add a song and the playlist wasn't there! I searched through the playlists for the specific title but it was gone. I use an iPhone but I have three family members on th...

Casual Listener

I have been listening to and adding music to a playlist for a while but I went to add a song and the playlist wasn't there! I searched through the playlists for the specific title but it was gone. I ...

Kensewell

Casual Listener

796 Views

2 replies

0 likes

  • 796 Views
  • 2 replies
  • 0 likes

my music will play fine on my desktop but is freezing on my iPhone.

hi there. got a new car last night and tried playing my music from my Spotify account. it stopped playing after around 20 seconds. it's never done this before. started glitching on the cars screen. i even tried playing music through aux cord instead ...

Newbie

hi there. got a new car last night and tried playing my music from my Spotify account. it stopped playing after around 20 seconds. it's never done this before. started glitching on the cars screen. i...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Spotify won't play music with blank playing page.

Hi, I have created an account for usage in Taiwan. I am able to play Spotify on Mac using this account. However, playing through the app keeps on popping out Premiun Subscription only. The account is new and the location is already set to Taiwan by d...

Newbie

Hi,   I have created an account for usage in Taiwan. I am able to play Spotify on Mac using this account. However, playing through the app keeps on popping out Premiun Subscription only. The a...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Monthly payment for premium problem

I have been using premium, but this month payment of premium was not received by my credit card, and i do not know why. I tried many times to become premium again but it was rejected everytime. I deleted and download Spotify again. now my account bec...

Newbie

I have been using premium, but this month payment of premium was not received by my credit card, and i do not know why. I tried many times to become premium again but it was rejected everytime. I del...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes