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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30822 Views

40 replies

9 likes

  • 30822 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95546 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
  • 1041 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293937 Views

60 replies

15 likes

  • 293937 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123853 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

"Song Not Downloaded" for local files on desktop

I am having trouble downloading local files onto my iphone from my Mac desktop. Here's the odd thing. I have a folder on my desktop for local files that I want to add to spotify on my iphone (all mp3 files) and created a playlist in spotify to sync t...

Newbie

I am having trouble downloading local files onto my iphone from my Mac desktop. Here's the odd thing. I have a folder on my desktop for local files that I want to add to spotify on my iphone (all mp3...

adriank1410

Roadie

581 Views

1 replies

0 likes

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  • 1 replies
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Download offline

I've got a premium account since some years now. Why when I try to download a playlist it stops after locking the iPhone??Why do I have to leave it open and unlocked ?!Is there any solution??

Newbie

I've got a premium account since some years now. Why when I try to download a playlist it stops after locking the iPhone?? Why do I have to leave it open and unlocked ?! Is there any solution??

adriank1410

Roadie

1555 Views

1 replies

0 likes

  • 1555 Views
  • 1 replies
  • 0 likes

iOS Update to iOS 10.0.1

I just updated my iPhone 6s to the new software, to be able to have the search, browse, library, etc. options on the lowest part of the screen. So I don't have to get out all the steps to be able to choose the category. My friends already have it but...

Newbie

I just updated my iPhone 6s to the new software, to be able to have the search, browse, library, etc. options on the lowest part of the screen. So I don't have to get out all the steps to be able to ...

adriank1410

Roadie

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Can't play songs on my mobile phone but able to play on my desktop

Hi I've recently moved to a new country and I have changed my country setting and even created a new account. However, I have been able to listen on desktop but not on mobile.I have tried re-downloading the app and restarting my phone but it just doe...

Newbie

Hi I've recently moved to a new country and I have changed my country setting and even created a new account. However, I have been able to listen on desktop but not on mobile. I have tried re-down...

adriank1410

Roadie

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

No new menu on iOS with the last update

Hi all,I want to know if i'm the only one that doesn't have the new menu (Burger menu is evil) on IOS after the last update ? One of my coworker have it but we don't have the iPhone : iPhone 6 for him and iPhone 5s for meWe can't have the new menu on...

Newbie

Hi all, I want to know if i'm the only one that doesn't have the new menu (Burger menu is evil) on IOS after the last update ?   One of my coworker have it but we don't have the iPhone : iPho...

adriank1410

Roadie

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

iPhone doesn't sync 'YOUR MUSIC' when added from desktop unless the iPhone app is open

iPhone doesn't sync 'YOUR MUSIC' when added from desktop unless the iPhone app is open. If I add a song on my desktop app it does not show up on my mobile device until I manually add the song again on the iPhone itself. If I leave the app open on my ...

Newbie

iPhone doesn't sync 'YOUR MUSIC' when added from desktop unless the iPhone app is open. If I add a song on my desktop app it does not show up on my mobile device until I manually add the song again o...

adriank1410

Roadie

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Spotify is not working on my iphone

I signed up for spotify premium on my computer then tried to set up my Iphone but it keeps on saying that i have to Down grade . I am more than happywith Spotify but would like to have it setup like i have on my computer .Please can you helpThank you...

Newbie

I signed up for spotify premium on my computer then tried to set up my Iphone but it keeps on saying that i have to Down grade . I am more than happywith Spotify but would like to have it setup like ...

adriank1410

Roadie

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Can't download the app

Tried everything. Still can't download

Casual Listener

Tried everything. Still can't download

adriank1410

Roadie

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

On iOs: unable to share song with non-Facebook contacts

Hi, When I want to share a song from my Spotify app on my iPhone, the only people that appear in the list and that I can send the song to are my Spotify contacts who are ALSO my Facebook contacts. Whoever is a Spotify account (non attached to Faceboo...

Gig Goer

Hi,  When I want to share a song from my Spotify app on my iPhone, the only people that appear in the list and that I can send the song to are my Spotify contacts who are ALSO my Facebook conta...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
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All songs are grey out

I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them.I already reinstalled the app. I also checked that it was not in offline mode...

Newbie

I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them. I already reinstalled th...

Hubo

Community Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
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Solved!! Offline playlist - some songs won't sync

I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline. Are all songs in spotify available offline? ThanksLB

Newbie

  I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline.   Are all songs in spotify available offline?   Thanks ...

muchalittletrex

Casual Listener

177448 Views

66 replies

10 likes

  • 177448 Views
  • 66 replies
  • 10 likes

Download toggle reverts to 'off' and doesn't download songs

This happens with some artists while others download fine. There's no error message or explanation, it simply doesn't work.

Newbie

This happens with some artists while others download fine. There's no error message or explanation, it simply doesn't work.

user-removed

Not applicable

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
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Solved!! Can't use Facebook Login on iOS App

I can't login to my iphone app. I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it redirects me to the login page for Facebook. I have tried do...

Casual Listener

I can't login to my iphone app.  I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it re...

SwtchbldeKitteh

Casual Listener

2889 Views

4 replies

0 likes

  • 2889 Views
  • 4 replies
  • 0 likes

Daily playlist

All my playlist are gone and or I can't find them also the brows seems to have a banner for another playlist there did they get rid of them or what's up? (IOS 10.0.1)

Newbie

All my playlist are gone and or I can't find them also the brows seems to have a banner for another playlist there did they get rid of them or what's up? (IOS 10.0.1)

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Solved!! Stuck On Waiting To Download On Wireless

I am unable to download for offline use when on WIFI only, downloading over LTE works. Chronic "Waiting To Download" Other members in my house have no issue downloading over WIFI. One is on the same account(He uses android) and the other uses an Ipho...

Visitor

I am unable to download for offline use when on WIFI only, downloading over LTE works. Chronic "Waiting To Download" Other members in my house have no issue downloading over WIFI. One is on the same ...

user-removed

Not applicable

1471 Views

1 replies

0 likes

  • 1471 Views
  • 1 replies
  • 0 likes

Solved!! Playlists

Hi! I am a paying customer and just updated my Spotify on my Iphone. When I opened my must used playlist, all the songs had been turned around. Basically, the song that was previously on the bottom of the list is now on the top. I was wondering if it...

Newbie

Hi!  I am a paying customer and just updated my Spotify on my Iphone. When I opened my must used playlist, all the songs had been turned around. Basically, the song that was previously on the b...

osornios

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Premium family link

I have premium family and when I send the link , it's opened and says it needs a pin code. What is the code?

Newbie

I have premium family and when I send the link , it's opened and says it needs a pin code. What is the code?

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Party

Hello, For some unknown reason I am not being able to find Spotify Party on my app anymore. I shows me other playlists, which are not mixed and on which I cannot "set the mood". I have followed the instructions Spotify gives in order to find these Pa...

Regular

Hello,   For some unknown reason I am not being able to find Spotify Party on my app anymore.   I shows me other playlists, which are not mixed and on which I cannot "set the mood". &n...

Hubo

Community Legend

4104 Views

15 replies

0 likes

  • 4104 Views
  • 15 replies
  • 0 likes