Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 399420 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I used to pay for Spotify premium through itunes all the time. I had a load and go card so I decided to use that on Spotify from then on, I ran out of money on the load and go card and I went back to the free subscription. now I want to go back to pa...
Newbie
I used to pay for Spotify premium through itunes all the time. I had a load and go card so I decided to use that on Spotify from then on, I ran out of money on the load and go card and I went back to...
432 Views
0 replies
0 likes
Hi please help me a lot of my tracks have gone missing on my star'd playlist and they are all the ones I listen to and like I have tried reinstalling and restarting my phone but that doesn't help please help ahhh
Regular
Hi please help me a lot of my tracks have gone missing on my star'd playlist and they are all the ones I listen to and like I have tried reinstalling and restarting my phone but that doesn't help ple...
musiccornercv
Roadie
711 Views
9 replies
0 likes
Hi, It seems that many users use the play queue in different ways. Here's how I use it:Fire up Discover Weekly every Monday (the best Spotify feature and the one that makes this service better than any other);Add it to my play queue;As I play through...
Newbie
Hi, It seems that many users use the play queue in different ways. Here's how I use it: Fire up Discover Weekly every Monday (the best Spotify feature and the one that makes this service b...
591 Views
0 replies
0 likes
When I open the app and try to do anything i get an error saying: "Something went wrong" (no error code or anyting) with a "try again" button below it. pressing the try again button does not help, restarting phone does not help. can't do anything now...
Casual Listener
When I open the app and try to do anything i get an error saying: "Something went wrong" (no error code or anyting) with a "try again" button below it. pressing the try again ...
Cowamundo
Casual Listener
2290 Views
2 replies
1 likes
And I've got the 'you can only use Spotify abroad for 14 days' message. I've tried to change the country on my profile and United Kingdom is the only option? Any help would be great as music is life.
Newbie
And I've got the 'you can only use Spotify abroad for 14 days' message. I've tried to change the country on my profile and United Kingdom is the only option? Any help would be great as music is life.
Maxim
Spotify Star
297 Views
1 replies
0 likes
Hey can anyone help I have a premium subscription when I go to try to download my playlist to off line it comes up that it's a premium feature and won't let me download
Newbie
Hey can anyone help I have a premium subscription when I go to try to download my playlist to off line it comes up that it's a premium feature and won't let me download
iamleek
Community Legend
304 Views
1 replies
1 likes
About 20 songs disappeared from one of my playlists. I definitely did not delete them. Not sure how this happened or how to get them back?
Newbie
About 20 songs disappeared from one of my playlists. I definitely did not delete them. Not sure how this happened or how to get them back?
iamleek
Community Legend
452 Views
1 replies
0 likes
I have a feeling some fixes are being done hidden inside the actual revision; let say you are running 6.5.0 Then the next day SPOT pushes fixes without sending an update through AppStore is that what's happening ?* I had the menus on the side like in...
Music Fan
I have a feeling some fixes are being done hidden inside the actual revision; let say you are running 6.5.0 Then the next day SPOT pushes fixes without sending an update through AppStore is that what...
iamleek
Community Legend
540 Views
1 replies
1 likes
I have to turn my phone off every day. I lost all of my music almost every single time this happens. It is an iPhone 6 with 64GB of storage. I have tried deleting and reinstalling the app. I made sure it is not connected with Facebook. This is really...
Visitor
I have to turn my phone off every day. I lost all of my music almost every single time this happens. It is an iPhone 6 with 64GB of storage. I have tried deleting and reinstalling the app. I made sur...
user-removed
Not applicable
696 Views
4 replies
0 likes
Hi, I have Spotify Premium latest version of app running on iPhone 6S with iOS 9.3.5. (no jailbreak) Last couple of days, everytime I turn off and turn on my iPhone, Spotify deletes my music for offline listening. So everytime i turn on my iphone, i ...
Visitor
Hi, I have Spotify Premium latest version of app running on iPhone 6S with iOS 9.3.5. (no jailbreak) Last couple of days, everytime I turn off and turn on my iPhone, Spotify deletes my music for offl...
osornios
Spotify Star
477 Views
3 replies
0 likes
Hi,I'm Annie.I bought the Premium student discount last Friday (06/16/16) but it did not work. I am a student in High school and I did not know that this process is just for the student in college so I pay it by my credit card.Although i have already...
Casual Listener
Hi, I'm Annie.I bought the Premium student discount last Friday (06/16/16) but it did not work. I am a student in High school and I did not know that this process is just for the student in coll...
osornios
Spotify Star
595 Views
6 replies
0 likes
I have a spotify premiun suscription and allways I had sincronized my shazam with my spotify account in an ipad 2nd generation but now I have an Ipad pro with IOS 10 and is impossible to symcronize, the options that gives is only to connect with appl...
Casual Listener
I have a spotify premiun suscription and allways I had sincronized my shazam with my spotify account in an ipad 2nd generation but now I have an Ipad pro with IOS 10 and is impossible to ...
felixsdr
Casual Listener
870 Views
2 replies
2 likes
I've tried multiple times to download my playlist on my iPhone, with my Spotify Premuium. Every time I go to offline mode after downloading all my songs, NONE are downloaded. I've wasted a ton of time waiting for them to download multiple times.If th...
Casual Listener
I've tried multiple times to download my playlist on my iPhone, with my Spotify Premuium. Every time I go to offline mode after downloading all my songs, NONE are downloaded. I've wasted a ton of tim...
musiccornercv
Roadie
666 Views
4 replies
0 likes
Even though I configured the Spotify app both in the iPhone settings and in the app Playback settings to only download or stream while on wifi and not use cellular data all my data plan was consumed in one day. I'm really upset.
Newbie
Even though I configured the Spotify app both in the iPhone settings and in the app Playback settings to only download or stream while on wifi and not use cellular data all my data plan was consumed ...
454 Views
0 replies
0 likes
Hello! I have two issues with Spotify, one with the iOS app and one with the desktop app. 1) iOS app: I cannot send or receive songs from friends. I am a facebook user and have my facebook account linked to my spotify premium account, I am friends wi...
Newbie
Hello! I have two issues with Spotify, one with the iOS app and one with the desktop app. 1) iOS app: I cannot send or receive songs from friends. I am a facebook user and have my facebook a...
394 Views
0 replies
0 likes
I paid for premium since sept. 9 and i am still on free
Newbie
I paid for premium since sept. 9 and i am still on free
Hubo
Community Legend
270 Views
1 replies
0 likes
When I login using Facebook, I am redirected to Facebook authentication page, stating that I already autherized Spotify. When I press OK, it shows me an error page: This page contains the following errors: error on line 1 at column 438: EntityRef: ex...
Casual Listener
When I login using Facebook, I am redirected to Facebook authentication page, stating that I already autherized Spotify. When I press OK, it shows me an error page: This page contains the fo...
nicholascwl25
Casual Listener
445 Views
2 replies
0 likes
Hi, I've a problem... Today incorrectly accepted the 7 days free trial of my spotify free account! I know that at the end of my free week, my account will become automatically a premium account and I'll pay for that...Please, What should I do to canc...
Newbie
Hi, I've a problem... Today incorrectly accepted the 7 days free trial of my spotify free account! I know that at the end of my free week, my account will become automatically a premium account and I...
sillysmudge
Casual Listener
681 Views
3 replies
0 likes
£9.99 has been taken out my bank account after I canceled supsricption!! I want my money back!!!
Newbie
£9.99 has been taken out my bank account after I canceled supsricption!! I want my money back!!!
musiccornercv
Roadie
300 Views
1 replies
0 likes
- Spotify is now iOS 10 compatible.- New: To all our friends who speak Czech, now Spotify speaks your language. - New: Spotify welcomes Jaguar Land Rover integration. - 'Available Offline' is now called 'Download'. Tap to save tracks for offline list...
Spotify
- Spotify is now iOS 10 compatible. - New: To all our friends who speak Czech, now Spotify speaks your language. - New: Spotify welcomes Jaguar Land Rover integration. - 'Available Offline' is n...
1353 Views
0 replies
5 likes