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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37288 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102870 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125906 Views

19 replies

38 likes

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Spotify Family on smart phones

If I start a Spotify family plan can we then all use Spotify on our smart phones or is this only on desktops?

Newbie

If I start a Spotify family plan can we then all use Spotify on our smart phones or is this only on desktops?

Hubo

Community Legend

534 Views

2 replies

1 likes

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  • 2 replies
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IOS 10.0.2 - Login problems

Hello, I just got my iPhone 7 and i want to log in with Spotify, although i got my facebook linked it freezes whenever i login with facebook, the whole app gets stuck. I've tried rebooting etc. And when it doesn't freeze the login page of facebook st...

Newbie

Hello,   I just got my iPhone 7 and i want to log in with Spotify, although i got my facebook linked it freezes whenever i login with facebook, the whole app gets stuck. I've tried rebooting e...

451 Views

0 replies

0 likes

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followed spotify friends do not show up on followers list

Hi, i hope someone can help me. I have family premium and im having some trouble. I clicked on SEARCH and entered my partners spotify username, it came up, i clicked on follow and then, NOTHING!!!! If i then look at my profile it shows im following 4...

Newbie

Hi, i hope someone can help me. I have family premium and im having some trouble. I clicked on SEARCH and entered my partners spotify username, it came up, i clicked on follow and then, NOTHING!!!! I...

474 Views

0 replies

0 likes

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Forward and pause randomly when connected with Mini Connected (Bmw)

After the most recent update Spotify keeps pausing only when using Spotify with Mini Connected on my Mini Countryman. It forward songs and pauses at random intervals multiple times throughout every song I play. I use it with all songs downloaded to l...

Newbie

After the most recent update Spotify keeps pausing only when using Spotify with Mini Connected on my Mini Countryman. It forward songs and pauses at random intervals multiple times throughout every s...

320 Views

0 replies

0 likes

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Stuck "wating to download"

For about a week now, every time I try and download a song onto my iPhone it is "stuck" waiting to download. I pay for a service. Spotify takes my money. Ergo, i should get the service I pay for. Welcome to capitalism.

Music Fan

For about a week now, every time I try and download a song onto my iPhone it is "stuck" waiting to download.   I pay for a service. Spotify takes my money. Ergo, i should get the service I pay...

Vargtand

Casual Listener

708 Views

3 replies

0 likes

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iOS 10 issues

Ever since I downloaded iOS 10, I'm no longer able to preview songs (I just get kicked out of the app) any help

Newbie

Ever since I downloaded iOS 10, I'm no longer able to preview songs (I just get kicked out of the app) any help

mvonbarn

Newbie

1767 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!! Songs are shuffling without having chosen Shuffle Play

For the past couple of days songs within my playlists have been shuffling even though I haven't chosen Shuffle Play. I go to Your Music, select a Playlist, and tap on the first song in the playlist. The first song starts playing but then instead of p...

Casual Listener

For the past couple of days songs within my playlists have been shuffling even though I haven't chosen Shuffle Play. I go to Your Music, select a Playlist, and tap on the first song in the playlist. ...

Blusky500

Newbie

20477 Views

5 replies

0 likes

shuffle
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Logging Into Spotify on Ipod Through Facebook

I'm trying to log into Spotify through facebook on my Ipod 5. I click login using facebook, where it then takes me to safari to type in the credentials. I type them in, with the correct email and password, then when I select login, it just reloads th...

Newbie

I'm trying to log into Spotify through facebook on my Ipod 5. I click login using facebook, where it then takes me to safari to type in the credentials. I type them in, with the correct email and pas...

charlysg2000

Newbie

417 Views

1 replies

0 likes

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Spotify no sincroniza archivos locales con iPhone

Hola a los usuarios de hablahispana, espero me puedan ayudar ya que es algo frustante que pague por esta opcion y no funcione como deberia. Les comento que cuento con cuenat Premium de spotify, tengo iOS 7.0.4 y spotify con vercion de PC 0.9.6.81, as...

Newbie

Hola a los usuarios de hablahispana, espero me puedan ayudar ya que es algo frustante que pague por esta opcion y no funcione como deberia.   Les comento que cuento con cuenat Premium de spo...

kygwj

Newbie

1710 Views

2 replies

0 likes

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Spotify doesn't work after an update

Hi, after updating Spotify to version 6.5.0 on my iPhone 4 it just doesn't work anymore - I keep pushing application icon on the screen, it goes darker like it is about to start but then it goes just normal and nothing happens, app doesn't work. What...

Newbie

Hi, after updating Spotify to version 6.5.0 on my iPhone 4 it just doesn't work anymore - I keep pushing application icon on the screen, it goes darker like it is about to start but then it goes just...

osornios

Spotify Star

360 Views

1 replies

0 likes

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  • 1 replies
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Solved!! User change - music downloaded

Hi, I changed the user on my iphone and downloaded new musics. The musics that i had downloaded with the old user were deleted with the change of users? If not, how can i delete them? Thanks!

Casual Listener

Hi,    I changed the user on my iphone and downloaded new musics. The musics that i had downloaded with the old user were deleted with the change of users? If not, how can i delete them? ...

keenneth

Newbie

445 Views

1 replies

0 likes

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Problemas Con Los Archivos Locales

Recientemente agregue algunas canciones a las fuentes de Spotify, pero la aplicacion no respeta Nombres de Artista, el nombre del Album ni la Caratula, ya intente cambiar las etiquetas pero sigue sin funcionar.

Casual Listener

Recientemente agregue algunas canciones a las fuentes de Spotify, pero la aplicacion no respeta Nombres de Artista, el nombre del Album ni la Caratula, ya intente cambiar las etiquetas pero sigue sin...

295 Views

0 replies

0 likes

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Free trial

Have just set up a free trial for Spotify using Papal and have been charged 1 p? Does anyone know. why?Diane Turner

Newbie

Have just set up a free trial for Spotify using Papal and have been charged 1 p? Does anyone know. why? Diane Turner  

OviiiOne

Community Legend

342 Views

1 replies

0 likes

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  • 1 replies
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Discover weekly

HelloPlease where I find playlist from last week discover weekly 2016 09.19

Newbie

Hello Please where I find playlist from last week discover weekly 2016 09.19

adriank1410

Roadie

351 Views

1 replies

0 likes

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  • 1 replies
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I'm a student

So I tried to get the student discount but it asks for a college and I'm in high school so I'm not sure what to do

Newbie

So I tried to get the student discount but it asks for a college and I'm in high school so I'm not sure what to do

Maxim

Spotify Star

326 Views

1 replies

0 likes

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  • 1 replies
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Lockscreen notification 3D touch press missing text

When pressing on notification with 3D touch, there is no message shown, only translation key sPushNotificationSaveToCollectionSee the attached screenshot.I have iphone 6S with iOS 10.0.1 and newest Spotify app.

Regular

When pressing on notification with 3D touch, there is no message shown, only translation key sPushNotificationSaveToCollection See the attached screenshot. I have iphone 6S with iOS 10.0.1 and newe...

676 Views

0 replies

1 likes

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(iOS) Support 3D Touch on the iPhone 6s

3D Touch has started shutting down my app when I attempt to preview albums/songs.

Casual Listener

3D Touch has started shutting down my app when I attempt to preview albums/songs.

Hoolien

Casual Listener

476 Views

2 replies

0 likes

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  • 2 replies
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Syncing Local Files Offline not working

Hey, so I just got a replacement for my iPhone 6s+ today (vibration function died on me) and I'm trying to set up all my playlist and things again, but none of my Local Files are transferring back onto my phone. I have had numerous issues with this i...

Newbie

Hey, so I just got a replacement for my iPhone 6s+ today (vibration function died on me) and I'm trying to set up all my playlist and things again, but none of my Local Files are transferring back on...

510 Views

0 replies

0 likes

iPhone 6s+
local files
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  • 0 likes