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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232447 Views

27 replies

5 likes

  • 232447 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114012 Views

116 replies

13 likes

Other
  • 114012 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2291 Views

0 replies

0 likes

iOS
  • 2291 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303903 Views

61 replies

16 likes

  • 303903 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129630 Views

19 replies

38 likes

  • 129630 Views
  • 19 replies
  • 38 likes

iOS 10 update - No longer working in car

Since the release of iOS 10, I have had the reoccuring issue of when I plug my phone into my car radio via lightning cable and play a target track that track will play for ~5-10 seconds. After that, the track will automatically switch to some other l...

Casual Listener

Since the release of iOS 10, I have had the reoccuring issue of when I plug my phone into my car radio via lightning cable and play a target track that track will play for ~5-10 seconds. After that, ...

jetme92

Casual Listener

583 Views

1 replies

1 likes

  • 583 Views
  • 1 replies
  • 1 likes

wrong/unclear upgrade account

I upgraded tp premium via the "iTunes & app store" menu on my Iphone. However, the account I was using on spotify did not updrade (in spite of the successful payment). Was some other account (email address from Apple iTunes) upgraded? I don't have ac...

Casual Listener

I upgraded tp premium via the "iTunes & app store" menu on my Iphone. However, the account I was using on spotify did not updrade (in spite of the successful payment).   Was some other acc...

derdanielzimmer

Casual Listener

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

Solved!! Can't login to spotify app

I signed up to spotify and created a premium account using my facebook credentials, unfortunatly I can't login to the app. When I click on the login using facebook button it opens safar and attempts to pull up facebook so I can login but the stupid t...

Casual Listener

I signed up to spotify and created a premium account using my facebook credentials, unfortunatly I can't login to the app. When I click on the login using facebook button it opens safar and attempts ...

fitbesussex

Newbie

41158 Views

22 replies

2 likes

  • 41158 Views
  • 22 replies
  • 2 likes

Solved!! Connect button is gone after latest update

The connect button that you could use to play from your TV is not there after the latest update and i cant find a way to make it work. Is it just me who cant find it or Is it gone?

Casual Listener

The connect button that you could use to play from your TV is not there after the latest update and i cant find a way to make it work. Is it just me who cant find it or Is it gone?

Broadway1973

Newbie

3764 Views

3 replies

0 likes

  • 3764 Views
  • 3 replies
  • 0 likes

Crossfade slider in Playback on iPad app

Is the crossfade slider in Playback on the Spotify iPad app set to off automatically after I downloaded and/or got/bought it from the App Store?

Casual Listener

Is the crossfade slider in Playback on the Spotify iPad app set to off automatically after I downloaded and/or got/bought it from the App Store?

maxthibeaux

Casual Listener

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes

Local Files on Mac won't play on iOS

I just upgraded my phone to an iPhone 7, and I have just downloaded all my playlists to stream offline, and when I look through all the tracks in the playlist, the all have the green icon that indicates that the track is downloaded and ready to play ...

Casual Listener

I just upgraded my phone to an iPhone 7, and I have just downloaded all my playlists to stream offline, and when I look through all the tracks in the playlist, the all have the green icon that indica...

VNGR

Casual Listener

770 Views

1 replies

0 likes

iOS 10
iphone
local files on iphone
local files sync mobile phone
  • 770 Views
  • 1 replies
  • 0 likes

"Try Again" constantly; takes forever to connect; lag time

This is maddening because Spotify has worked seamlessly for so long now. However, I'm a quick minute away from casting it aside and switching to a different service. When I first launch Spotify, it spends a good 30 seconds in the "connecting" process...

Casual Listener

This is maddening because Spotify has worked seamlessly for so long now. However, I'm a quick minute away from casting it aside and switching to a different service. When I first launch Spotify, it s...

bes0100

Casual Listener

876 Views

2 replies

1 likes

  • 876 Views
  • 2 replies
  • 1 likes

iOS10 and MMOVE Bluetooth headphones

Hello, Since upgrading to iOS10 yesterday, Spotify can't recognize my Bluetooth headphones connected to my iPhone SE. I have to go to Bluetooth settings, forget the device, then re-pair the headphones with my phone. Then Spotify works as it used to. ...

Newbie

Hello, Since upgrading to iOS10 yesterday, Spotify can't recognize my Bluetooth headphones connected to my iPhone SE. I have to go to Bluetooth settings, forget the device, then re-pair the headphone...

905 Views

0 replies

0 likes

bluetooth
Bluetooth problems
IOS10
  • 905 Views
  • 0 replies
  • 0 likes

Can't log in on my phone though Facebook or log in

My Spotify randomly logged me out of my phone earlier and won't log in again. I just get error message after error message. Or the app just shuts down. I've even changed my Facebook password and that hasn't helped. I've also tried to reinstall the ap...

Newbie

My Spotify randomly logged me out of my phone earlier and won't log in again. I just get error message after error message. Or the app just shuts down. I've even changed my Facebook password and that...

osornios

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Switched phones

I recently had an android and had premium spotify with it. Today I upgraded to an iphone and when I put my account on spotify it says I need to start a new premium account.. what can I do to get my old spotify account back?

Visitor

I recently had an android and had premium spotify with it. Today I upgraded to an iphone and when I put my account on spotify it says I need to start a new premium account.. what can I do to get my o...

osornios

Spotify Star

559 Views

4 replies

0 likes

  • 559 Views
  • 4 replies
  • 0 likes

Solved!! Sound Quality

I'm using spotify premium and deezer premium. Two applications of the highest quality sounds.But as deezer offers better sound quality.I have a headset moderate.Is that the reason would that be?

Casual Listener

I'm using spotify premium and deezer premium. Two applications of the highest quality sounds.But as deezer offers better sound quality.I have a headset moderate.Is that the reason would that be?

adriank1410

Roadie

1908 Views

5 replies

0 likes

  • 1908 Views
  • 5 replies
  • 0 likes

Solved!! Landscape Mode...NOW!!!!

I know it's been talked about over and over and over, but I am absolutely stunned that after every single iOS update I turn my phone sideways and it still never goes into landscape. You should be ashamed, what are we talking? A few lines of code?It i...

Regular

I know it's been talked about over and over and over, but I am absolutely stunned that after every single iOS update I turn my phone sideways and it still never goes into landscape. You should be ash...

adriank1410

Roadie

16141 Views

3 replies

2 likes

  • 16141 Views
  • 3 replies
  • 2 likes

Apple car play

Anybody know if it's possible to search for a track on iOS car play? I have a pioneer da120 but will only let me play playlists

Newbie

Anybody know if it's possible to search for a track on iOS car play? I have a pioneer da120 but will only let me play playlists

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Previously deleted "recently played" reappears?

Can anyone help? I delete/reinstall to clear the app cache on my iphone. Everytime I reinstall - my previously deleted "recently played" list reappears. I can delete them (again) one-by-one, but this list contains ALL the songs I have ever played! La...

Casual Listener

Can anyone help?  I delete/reinstall to clear the app cache on my iphone.  Everytime I reinstall - my previously deleted "recently played" list reappears.  I can delete them (again) on...

adriank1410

Roadie

1672 Views

3 replies

0 likes

iPhone 6s
Recently Played
  • 1672 Views
  • 3 replies
  • 0 likes

Streaming saved playlist

Long time pro user. After the most recent update I saved some playlists to my device (iPhone5) to listen at work without using data. Discovered today to my horror that even though the lists were stored it still streamed all day at 320 and burned a to...

Casual Listener

Long time pro user. After the most recent update I saved some playlists to my device (iPhone5) to listen at work without using data. Discovered today to my horror that even though the lists were stor...

adriank1410

Roadie

623 Views

3 replies

0 likes

  • 623 Views
  • 3 replies
  • 0 likes

Can't still find my daily mix suggestions

Hi! I'm starting to believe the daily mix suggestion playlist has to be a myth cos can't still find it although my partner has it in her spotify and we are using the family premium. Is it a myth or what am I doing wrong? Would so like to use that fea...

Casual Listener

Hi!    I'm starting to believe the daily mix suggestion playlist has to be a myth cos can't still find it although my partner has it in her spotify and we are using the family premium. Is...

Hubo

Community Legend

1412 Views

5 replies

0 likes

  • 1412 Views
  • 5 replies
  • 0 likes

Podcasts and Videos not showing on iPhone 5s

Hello,I have the latest version of Spotify app (6.5.0.1665) with Premium Subscription installed on latest IOS version 10.0.2 and "Podcasts & Videos" does not show up in my BROWSE section. My Apple ID is registered on the Luxembourg Apple store.Any id...

Casual Listener

Hello, I have the latest version of Spotify app (6.5.0.1665) with Premium Subscription installed on latest IOS version 10.0.2 and "Podcasts & Videos" does not show up in my BROWSE section. ...

narcis_gratianu

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes