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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37318 Views

41 replies

10 likes

  • 37318 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102947 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299267 Views

61 replies

16 likes

  • 299267 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126050 Views

19 replies

38 likes

  • 126050 Views
  • 19 replies
  • 38 likes

Local Files on Mac won't play on iOS

I just upgraded my phone to an iPhone 7, and I have just downloaded all my playlists to stream offline, and when I look through all the tracks in the playlist, the all have the green icon that indicates that the track is downloaded and ready to play ...

Casual Listener

I just upgraded my phone to an iPhone 7, and I have just downloaded all my playlists to stream offline, and when I look through all the tracks in the playlist, the all have the green icon that indica...

VNGR

Casual Listener

756 Views

1 replies

0 likes

iOS 10
iphone
local files on iphone
local files sync mobile phone
  • 756 Views
  • 1 replies
  • 0 likes

"Try Again" constantly; takes forever to connect; lag time

This is maddening because Spotify has worked seamlessly for so long now. However, I'm a quick minute away from casting it aside and switching to a different service. When I first launch Spotify, it spends a good 30 seconds in the "connecting" process...

Casual Listener

This is maddening because Spotify has worked seamlessly for so long now. However, I'm a quick minute away from casting it aside and switching to a different service. When I first launch Spotify, it s...

bes0100

Casual Listener

855 Views

2 replies

1 likes

  • 855 Views
  • 2 replies
  • 1 likes

iOS10 and MMOVE Bluetooth headphones

Hello, Since upgrading to iOS10 yesterday, Spotify can't recognize my Bluetooth headphones connected to my iPhone SE. I have to go to Bluetooth settings, forget the device, then re-pair the headphones with my phone. Then Spotify works as it used to. ...

Newbie

Hello, Since upgrading to iOS10 yesterday, Spotify can't recognize my Bluetooth headphones connected to my iPhone SE. I have to go to Bluetooth settings, forget the device, then re-pair the headphone...

895 Views

0 replies

0 likes

bluetooth
Bluetooth problems
IOS10
  • 895 Views
  • 0 replies
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Can't log in on my phone though Facebook or log in

My Spotify randomly logged me out of my phone earlier and won't log in again. I just get error message after error message. Or the app just shuts down. I've even changed my Facebook password and that hasn't helped. I've also tried to reinstall the ap...

Newbie

My Spotify randomly logged me out of my phone earlier and won't log in again. I just get error message after error message. Or the app just shuts down. I've even changed my Facebook password and that...

osornios

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Switched phones

I recently had an android and had premium spotify with it. Today I upgraded to an iphone and when I put my account on spotify it says I need to start a new premium account.. what can I do to get my old spotify account back?

Visitor

I recently had an android and had premium spotify with it. Today I upgraded to an iphone and when I put my account on spotify it says I need to start a new premium account.. what can I do to get my o...

osornios

Spotify Star

540 Views

4 replies

0 likes

  • 540 Views
  • 4 replies
  • 0 likes

Solved!! Sound Quality

I'm using spotify premium and deezer premium. Two applications of the highest quality sounds.But as deezer offers better sound quality.I have a headset moderate.Is that the reason would that be?

Casual Listener

I'm using spotify premium and deezer premium. Two applications of the highest quality sounds.But as deezer offers better sound quality.I have a headset moderate.Is that the reason would that be?

adriank1410

Roadie

1831 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Landscape Mode...NOW!!!!

I know it's been talked about over and over and over, but I am absolutely stunned that after every single iOS update I turn my phone sideways and it still never goes into landscape. You should be ashamed, what are we talking? A few lines of code?It i...

Regular

I know it's been talked about over and over and over, but I am absolutely stunned that after every single iOS update I turn my phone sideways and it still never goes into landscape. You should be ash...

adriank1410

Roadie

15803 Views

3 replies

2 likes

  • 15803 Views
  • 3 replies
  • 2 likes

Apple car play

Anybody know if it's possible to search for a track on iOS car play? I have a pioneer da120 but will only let me play playlists

Newbie

Anybody know if it's possible to search for a track on iOS car play? I have a pioneer da120 but will only let me play playlists

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Previously deleted "recently played" reappears?

Can anyone help? I delete/reinstall to clear the app cache on my iphone. Everytime I reinstall - my previously deleted "recently played" list reappears. I can delete them (again) one-by-one, but this list contains ALL the songs I have ever played! La...

Casual Listener

Can anyone help?  I delete/reinstall to clear the app cache on my iphone.  Everytime I reinstall - my previously deleted "recently played" list reappears.  I can delete them (again) on...

adriank1410

Roadie

1656 Views

3 replies

0 likes

iPhone 6s
Recently Played
  • 1656 Views
  • 3 replies
  • 0 likes

Streaming saved playlist

Long time pro user. After the most recent update I saved some playlists to my device (iPhone5) to listen at work without using data. Discovered today to my horror that even though the lists were stored it still streamed all day at 320 and burned a to...

Casual Listener

Long time pro user. After the most recent update I saved some playlists to my device (iPhone5) to listen at work without using data. Discovered today to my horror that even though the lists were stor...

adriank1410

Roadie

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes

Can't still find my daily mix suggestions

Hi! I'm starting to believe the daily mix suggestion playlist has to be a myth cos can't still find it although my partner has it in her spotify and we are using the family premium. Is it a myth or what am I doing wrong? Would so like to use that fea...

Casual Listener

Hi!    I'm starting to believe the daily mix suggestion playlist has to be a myth cos can't still find it although my partner has it in her spotify and we are using the family premium. Is...

Hubo

Community Legend

1380 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Podcasts and Videos not showing on iPhone 5s

Hello,I have the latest version of Spotify app (6.5.0.1665) with Premium Subscription installed on latest IOS version 10.0.2 and "Podcasts & Videos" does not show up in my BROWSE section. My Apple ID is registered on the Luxembourg Apple store.Any id...

Casual Listener

Hello, I have the latest version of Spotify app (6.5.0.1665) with Premium Subscription installed on latest IOS version 10.0.2 and "Podcasts & Videos" does not show up in my BROWSE section. ...

narcis_gratianu

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Data Usage for Offline

I've been wanting to download a playlist but it has 600+ songs in it. I can only use a certain amount of data (about 1Gb). May I know how much data is consumed from let's say a 4 minute song when I want to save it offline? Thank you

Newbie

I've been wanting to download a playlist but it has 600+ songs in it. I can only use a certain amount of data (about 1Gb). May I know how much data is consumed from let's say a 4 minute song when I w...

Flinty1

Regular

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

Solved!! Won't let me type to login?

I can go to the login page on the iPad app but i cant type anything, sometimes it won't even let me "click" anything at all. I already tried reinstalling and restarting my device?

Newbie

I can go to the login page on the iPad app but i cant type anything, sometimes it won't even let me "click" anything at all. I already tried reinstalling and restarting my device?

anthonyboga

Newbie

2212 Views

1 replies

0 likes

  • 2212 Views
  • 1 replies
  • 0 likes

Bottom menu bar only has 3 icons

Hello, I recently subscribed to the family plan on Spotify. On my iPhone there are only 3 options on the bottom menu bar, Home-Search-and I assume Profile (icon of a person) Meanwhile on my brothers phone he has the full bottom menu, Home-Browse-Sear...

Visitor

Hello, I recently subscribed to the family plan on Spotify. On my iPhone there are only 3 options on the bottom menu bar, Home-Search-and I assume Profile (icon of a person)   Meanwhile on my ...

MattSuda

Spotify Star

2954 Views

3 replies

0 likes

  • 2954 Views
  • 3 replies
  • 0 likes

can't log in on a new phone

I have a new iphone 6s. I opened spotify and it says "log in" or "sign in" but it doesn't acknowledge me clicking on either of them. No place to log in. I updated. No change. So I can't log in. I can log in elsewhere but I want music on my phone!

Casual Listener

I have a new iphone 6s. I opened spotify and it says "log in" or "sign in" but it doesn't acknowledge me clicking on either of them. No place to log in.  I updated. No change. So I can't log in....

maluna1

Casual Listener

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

I didn't add songs to playlists but I downloaded them for offline play, how do I access those?

I loved last weeks Discover Weekly playlist. I didn't know I needed to add them ('+') to my playlists, I thought downloading them all for offline play would be enough to save them. Monday rolls around and my Discover Weekly playlist changes... I want...

Newbie

I loved last weeks Discover Weekly playlist. I didn't know I needed to add them ('+') to my playlists, I thought downloading them all for offline play would be enough to save them. Monday rolls ...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes