Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246295 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131426 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456033 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309863 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I open the Spotify app on my iPhone, only two songs appear in my library when I choose "songs." I have hundreds of songs, and the only way to get them to load is if I close the app and reload over and over again. Sometime that doesn't work eithe...
When I open the Spotify app on my iPhone, only two songs appear in my library when I choose "songs." I have hundreds of songs, and the only way to get them to load is if I close the app and reload ov...
603 Views
0 replies
0 likes
This driving me mad - I deactivated my Facebook account and now can't use sonos to play Spotify. Spotify suggests I create a new account but it does not take my email address I used for Facebook - when trying to fill in the support form it also doesn...
This driving me mad - I deactivated my Facebook account and now can't use sonos to play Spotify. Spotify suggests I create a new account but it does not take my email address I used for Facebook - wh...
365 Views
0 replies
0 likes
I recently realized that I can not access the "Up Next" list on my iphone sportify app. There used to be the icon in the top right when you were in the "Now Playing" screen but that no longer exists (at least I can't find it). I can still add songs t...
I recently realized that I can not access the "Up Next" list on my iphone sportify app. There used to be the icon in the top right when you were in the "Now Playing" screen but that no longer exists ...
Casual Listener
1347 Views
2 replies
0 likes
I am in the military, and do not always have Internet access. Why is it my music stops playing after 30 days when I am a paying member?
I am in the military, and do not always have Internet access. Why is it my music stops playing after 30 days when I am a paying member?
373 Views
0 replies
0 likes
I am a new user to Spotify. When I logged in, I saw there's only three tabs on the tab bar on the buttom of screen, which is different from that of my friend's account. There's no Browse, Radio and Library tabs. There's even no daily mix for me.... I...
I am a new user to Spotify. When I logged in, I saw there's only three tabs on the tab bar on the buttom of screen, which is different from that of my friend's account. There's no Browse, Radio ...
Spotify Star
1199 Views
1 replies
0 likes
Hi everyone,I'm unable to download Dillon Francis' new song 'Anywhere'. No matter what I try it won't play or download. Any other song works totally fine.Help!?
Hi everyone, I'm unable to download Dillon Francis' new song 'Anywhere'. No matter what I try it won't play or download. Any other song works totally fine. Help!?
379 Views
0 replies
0 likes
HiI have a premium account which works fine on my laptop and iphone but not on my ipad.I have tried reinstalling the app numerous times and rebooting the device. Before this it was saying that the device was offline even though there was an active in...
Hi I have a premium account which works fine on my laptop and iphone but not on my ipad. I have tried reinstalling the app numerous times and rebooting the device. Before this it was saying that th...
404 Views
0 replies
0 likes
I have a lot of songs that wont play when in offline mode, it's random on the playlist and it is downloaded.. any tips? Getting annoyed as I do pay for this every month..
I have a lot of songs that wont play when in offline mode, it's random on the playlist and it is downloaded.. any tips? Getting annoyed as I do pay for this every month..
Newbie
546 Views
1 replies
0 likes
When playing Spotify with Toyota Entune or via Bluetooth, Spotify will pause within 51 seconds of any song that is played, this problem also happens when connected through the auxiliary cable and USB cable. I have the most update to date software for...
When playing Spotify with Toyota Entune or via Bluetooth, Spotify will pause within 51 seconds of any song that is played, this problem also happens when connected through the auxiliary cable and USB...
Casual Listener
8205 Views
4 replies
0 likes
Im trying to enjoy my music but when i click a song i want to play the "Shuffle" pops in and out... ive logged in and out then i undownloaded the app and installed it and nothing. Please help thanks!
Im trying to enjoy my music but when i click a song i want to play the "Shuffle" pops in and out... ive logged in and out then i undownloaded the app and installed it and nothing. Please help thanks!
329 Views
0 replies
0 likes
spark hasn't sent my code to renew my Spotify account after renewing my spark plan
spark hasn't sent my code to renew my Spotify account after renewing my spark plan
Newbie
988 Views
2 replies
1 likes
I just got a new phone on Friday. In the App Store, it's showing that Spotify is downloading ever since Friday. I've restarted my phone and everything. I don't know what else to do, and I'm missing my music. Please help!
I just got a new phone on Friday. In the App Store, it's showing that Spotify is downloading ever since Friday. I've restarted my phone and everything. I don't know what else to do, and I'm missing m...
690 Views
0 replies
0 likes
The album art not showing up in offline mode (wifi off and cellular data off) after I download albums and adding songs to a playlist. There is a music note showing up. This occurs after installing iOS 10. I'm using iPhone 6..
The album art not showing up in offline mode (wifi off and cellular data off) after I download albums and adding songs to a playlist. There is a music note showing up. This occurs after installing iO...
Not applicable
484 Views
1 replies
0 likes
Hi,I have quite a few playlists I have built up. i have also played sotify on many devises and forgotten to log out to the point i wil be listening to music and it will pause because it is being used somewhere else. When i log out of all other devise...
Hi, I have quite a few playlists I have built up. i have also played sotify on many devises and forgotten to log out to the point i wil be listening to music and it will pause because it is being us...
278 Views
0 replies
0 likes
I have the version 6.5.0 of Spotify with IOS 10 on my iPhone 6. Album covers are not showing neither in my music or in the home screen.It has been about 2 weeks. I already deleted and re-installed the application.
I have the version 6.5.0 of Spotify with IOS 10 on my iPhone 6. Album covers are not showing neither in my music or in the home screen. It has been about 2 weeks. I already deleted and re-i...
Newbie
466 Views
1 replies
0 likes
If I connect my Iphone (with Spotify playlists) to my connected drive BMW X3 (new) the music stops automatically after 10 minutes. After pushing radio and media it continues till the next 10 minutes are past. How to solve?
If I connect my Iphone (with Spotify playlists) to my connected drive BMW X3 (new) the music stops automatically after 10 minutes. After pushing radio and media it continues till the next 1...
Casual Listener
929 Views
1 replies
0 likes
I have switched off the shuffle play (from green to white) but playlists continue to play in shuffle mode ???
I have switched off the shuffle play (from green to white) but playlists continue to play in shuffle mode ???
Casual Listener
776 Views
3 replies
0 likes
App on iPad updated and asked me to log in againdidnt like password or email so used email to update passworddid this and can log in via internet but still can't log in via apphelp!!
App on iPad updated and asked me to log in again didnt like password or email so used email to update password did this and can log in via internet but still can't log in via app help!!
Casual Listener
463 Views
2 replies
0 likes
I can access my Spotify from my Macbook and ipad, but my iphone has absolutely NO playlists showing now. They were all there this morning, I turned my phone off for a meeting, now it is showing me as being on a Free account with none of my playlsits ...
I can access my Spotify from my Macbook and ipad, but my iphone has absolutely NO playlists showing now. They were all there this morning, I turned my phone off for a meeting, now it is showing me as...
Roadie
385 Views
1 replies
0 likes
I deleted a song (accidentally) and then (also accidentally) blocked this band from appearing on my daily mix 1. What can I do to hear it again on this mix?
I deleted a song (accidentally) and then (also accidentally) blocked this band from appearing on my daily mix 1. What can I do to hear it again on this mix?
Community Legend
609 Views
1 replies
0 likes
