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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232452 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114034 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2292 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303904 Views

61 replies

16 likes

  • 303904 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129632 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Problems using Chromecast with Spotify on iPhone

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem with Spotify. I have the latest version of Spotify (ve...

Newbie

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem wit...

catootje

Casual Listener

626 Views

1 replies

0 likes

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  • 1 replies
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My login works on my Mac but not on iPhone

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Casual Listener

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Spaceboy88

Roadie

543 Views

3 replies

0 likes

  • 543 Views
  • 3 replies
  • 0 likes

[All Platforms] language and country buttons

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.

Casual Listener

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.  

Hubo

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

language

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start using Spotify on my mobile? BTW, my response to yo...

Casual Listener

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start...

Hubo

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Daily mix iOS

Hello,I'm French and I don't find daily mix in Spotify on iOS is it normal?Somebody could help me please?Regards

Casual Listener

Hello, I'm French and I don't find daily mix in Spotify on iOS is it normal? Somebody could help me please? Regards

Wikieo

Casual Listener

843 Views

4 replies

0 likes

  • 843 Views
  • 4 replies
  • 0 likes

Problems logging in

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was able to access it on my iPhone 4s but when I am try...

Newbie

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was ...

Spaceboy88

Roadie

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

An error occurred?

Heaps of storage on my iPad, tried restarting, internet works perfectly ...

Visitor

Heaps of storage on my iPad, tried restarting, internet works perfectly ...

shandorai

Regular

1068 Views

3 replies

1 likes

  • 1068 Views
  • 3 replies
  • 1 likes

After a couple of songs spotify changes albums from the aritst

When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?

Casual Listener

When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?

452 Views

0 replies

0 likes

  • 452 Views
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  • 0 likes

Can't login

Got a new iPhone 6 Plus as my previous iPhone 5 got smashed.On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me.It says 'Login failed. You already created an account with this email address'.H...

Casual Listener

Got a new iPhone 6 Plus as my previous iPhone 5 got smashed. On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me. It says 'Login failed...

Nykrebs

Casual Listener

541 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify freezes constantly and keeps crashing

On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...

Casual Listener

On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...

d_p_4

Composer

2715 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

iOS 9 App crashes constantly

I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, then when I go back to choose antoher, it locks up,...

Casual Listener

I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, ...

d_p_4

Composer

942 Views

1 replies

0 likes

crashes
ios 9
iphone
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  • 0 likes

Solved!! 7 day free trial

Hi!I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email. I choosed a 7 days free trial within the app on my Ipad. But since i cant acces my ancount i am worried i will g...

Newbie

Hi! I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email.  I choosed a 7 days free trial within the a...

d_p_4

Composer

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Solved!! Delete a song

Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is.I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I say. Anyway - any suggestions?

Casual Listener

Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is. I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I ...

JonciaK

Regular

745 Views

2 replies

0 likes

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  • 2 replies
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Changing country

I've just moved back to Australia from the UK and i'm having trouble changing my country default. When I try to change the settings in update profile, it won't let me change the country. Any advice?

Newbie

I've just moved back to Australia from the UK and i'm having trouble changing my country default. When I try to change the settings in update profile, it won't let me change the country. Any advice?

Bittencourt

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

I don't have a navigation bar?

Everyone I know has had the navigation bar on their spotify app for months that makes getting around the app so much easier but after deleting and reinstalling, I still don't have one. I saw on other threads it is region dependent but I'm in US and l...

Casual Listener

Everyone I know has had the navigation bar on their spotify app for months that makes getting around the app so much easier but after deleting and reinstalling, I still don't have one. I saw on other...

adriank1410

Roadie

641 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Shuffling

The shuffle play button doesn't work properly after the recent update, it picks a random song but then starts playing from the start of my playlist once the song has ended, what can i do to get it working again?

Casual Listener

The shuffle play button doesn't work properly after the recent update, it picks a random song but then starts playing from the start of my playlist once the song has ended, what can i do to get it wo...

Rfoddering

Casual Listener

797 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

playlists wont sync!

whenever i go to sync my playlists on spotify it now tells me that "there was an error communicating with spotify, some tracks couldn be made available offline, spotify will try again later" this happens to every single playlist i try to sync help an...

Newbie

whenever i go to sync my playlists on spotify it now tells me that "there was an error communicating with spotify, some tracks couldn be made available offline, spotify will try again later" this hap...

Evelawler

Newbie

6975 Views

41 replies

0 likes

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  • 41 replies
  • 0 likes

Chromecast Audio not working with Spotify iOS (premium)

Hi all, I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio shows up in the Google Cast iOS app, and I can stream audio to it ...

Newbie

Hi all,   I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio s...

DesruX

Casual Listener

1552 Views

1 replies

1 likes

chromecast audio
Connect
  • 1552 Views
  • 1 replies
  • 1 likes

Starred playlists on desktop and iPhone don't match

My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??

Newbie

My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Spotify home/search/browse won't load

My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'.I've tried restarting the phone, restoring it, deleting the...

Newbie

My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'. I've t...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes