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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80251 Views
  • 19 replies
  • 37 likes
  • 80251 Views
  • 19 replies
  • 37 likes

Can't share music with friends on Spotify on iPhone 5s and I'm not on facebook!

When I go to share music directly with my iPhone, it goes to the search menu - but when I type any name in, it just says 'no results'. Any suggestions?

  • Newbie
  • When I go to share music directly with my iPhone, it goes to the search menu - but when I type any name in, it just says 'no results'. Any suggestions?
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Can't offline

My account premium but can't listening offline? Help me please

  • Newbie
  • My account premium but can't listening offline? Help me please
  • Nico
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

iPhone 6s ios10 Spotify bug

Every time I have the app opened and I press and hold an album to preview it's music the app instantly crashes I just wanted to report the bug

  • Casual Listener
  • Every time I have the app opened and I press and hold an album to preview it's music the app instantly crashes I just wanted to report the bug
  • Sutharshan06
  • Newbie
  • 2172 Views
  • 4 replies
  • 2 likes
  • bug
    iOS 10
    iPhone 6s
  • 2172 Views
  • 4 replies
  • 2 likes

Preview function force closing App

I downloaded the update iOS 10.0.1 and now my preview songs function isn't working anymore. If I hold down on a song it's completely silent and if I try holding down to preview and album it completely force closes the app. I've tried uninstalling and...

  • Newbie
  • I downloaded the update iOS 10.0.1 and now my preview songs function isn't working anymore. If I hold down on a song it's completely silent and if I try holding down to preview and album it completel...
  • 437 Views
  • 0 replies
  • 0 likes
  • 437 Views
  • 0 replies
  • 0 likes

Holding down to preview a song, now closes/crashes the app on iOS 10

If you hold down on a song to preview it, now with the new update of iOS 10 it closes or just crashes the app. Spotify could please roll out an update for iOS 10.

  • Newbie
  • If you hold down on a song to preview it, now with the new update of iOS 10 it closes or just crashes the app. Spotify could please roll out an update for iOS 10.
  • Hubo
  • Community Legend
  • 1463 Views
  • 1 replies
  • 0 likes
  • 1463 Views
  • 1 replies
  • 0 likes

Solved!! Help, Payment went through but my account was never upgraded.

I renewed my subscription through my apple account. The money went through but my spotify account never went to the premium service. I've tried calling apple but they told me the money was recived so it has to be on spotify's end. I'm running out of ...

  • Newbie
  • I renewed my subscription through my apple account. The money went through but my spotify account never went to the premium service. I've tried calling apple but they told me the money was recived so...
  • kbrooksc
  • Community Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

cant connect to premium

supoosed to have two years free keeps trying to give me 30 day free trial

  • Newbie
  • supoosed to have two years free keeps trying to give me 30 day free trial  
  • kbrooksc
  • Community Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Solved!! music stops when sending messages via viber

Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue.

  • Newbie
  • Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue. 
  • meetchguzman
  • Casual Listener
  • 8070 Views
  • 5 replies
  • 1 likes
  • 8070 Views
  • 5 replies
  • 1 likes

Error 404 when logging in

Just upgraded to student premium and it logged me out of the app, I've reset my password several times and it says error 404. When I try sign in with Facebook it does the same thing. I tryed deleting the app and reinstalling it, same results

  • Newbie
  • Just upgraded to student premium and it logged me out of the app, I've reset my password several times and it says error 404. When I try sign in with Facebook it does the same thing. I tryed deleting...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

Solved!! Can't login to Spotify on iPhone

I mistakenly logged out of Spotify on my iPhone 5 and now I can't get back in again. It gives me two options - to login by FB and to login by Spotify. I try logging in by FB, but when I select the link in the SPotify login it doesn't go anywhere. SO ...

  • Music Fan
  • I mistakenly logged out of Spotify on my iPhone 5 and now I can't get back in again.  It gives me two options - to login by FB and to login by Spotify.  I try logging in by FB, but when I s...
  • fishon77
  • Casual Listener
  • 16670 Views
  • 11 replies
  • 2 likes
  • 16670 Views
  • 11 replies
  • 2 likes

Local Files

There are some songs I have on my computer that won't download onto Spotify on my phone. I added these to local files and some worked but others would only play on my computer. I can see the songs on my phone but it says that the songs aren't downloa...

  • Newbie
  • There are some songs I have on my computer that won't download onto Spotify on my phone. I added these to local files and some worked but others would only play on my computer. I can see the songs on...
  • justinbelloli
  • Newbie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! How to delete queue??

How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music (I don't know what it's called in the english version, maybe "queue" or "as next"). Now it keeps playing this list! Every new song I wan...

  • Casual Listener
  • How can I clear the queue?? I made a playlist for a party with 150 songs. I added this playlist as the next music  (I don't know what it's called in the english version, maybe "queue" or "as nex...
  • aroneinars
  • Newbie
  • 1093 Views
  • 1 replies
  • 0 likes
  • 1093 Views
  • 1 replies
  • 0 likes

Error accessing app (iPhone/ipad)

I can't access the app on iphone / ipad, however am able to access spotify through internet. Have reset passwords, reinstalled app, etc but nothing working. Anyone help?

  • Newbie
  • I can't access the app on iphone / ipad, however am able to access spotify through internet.  Have reset passwords, reinstalled app, etc but nothing working.  Anyone help?
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Menu bar

I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by now it was standard in the US.Using an iPhone 7+ on V...

  • Casual Listener
  • I noticed after installing Spotify on my wife's phone that I still don't have the new menu bar. I tried deleting the app and reinstalling it with no luck. Anyone have any suggestions? I figured by no...
  • Wexon2
  • Casual Listener
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

Glitch when searching on radio mode ios 10

So I recently updated my iPad to iOS 10 and whenever I try to search in radio the search pops up and then off and continues to glitch like that until I exit app and reopen. But when I reopen and try to search again. The cycle repeats. I've ended and ...

  • Newbie
  • So I recently updated my iPad to iOS 10 and whenever I try to search in radio the search pops up and then off and continues to glitch like that until I exit app and reopen. But when I reopen and try ...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

Can't share music with followers!

Hi,I've been a premium user for a few months and didn't think it was possible to share music within the app because a key feature isn't working for me.When I go to 'Share', 'Send to' and then 'Select people', the resulting window is blank. When k typ...

  • Casual Listener
  • Hi, I've been a premium user for a few months and didn't think it was possible to share music within the app because a key feature isn't working for me. When I go to 'Share', 'Send to' and then...
  • nogoodmonkey
  • Newbie
  • 1329 Views
  • 4 replies
  • 0 likes
  • 1329 Views
  • 4 replies
  • 0 likes

Spotify blocking Sting and Taylor Swift and ...?

Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but welcome someone to test?). Other music, sourced the exact s...

  • Newbie
  • Bottom line: Spotify seems to be blocking certain artists music from being streamed to music devices (in my case Denon Heos. I'm assuming this would probably would be the same for Sonos, but wel...
  • Broncobill
  • Newbie
  • 1111 Views
  • 2 replies
  • 0 likes
  • apple
    sting
    taylor swift
  • 1111 Views
  • 2 replies
  • 0 likes

Spotify app crash when I try to preview a song in iOS 10

Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.

  • Newbie
  • Whenever I try to preview a song by holding down on the song to preview it Spotify crashes or shutdown. I have iOS 10 installed on my phone.l which is the iPhone 6S plus.
  • Destinytronman
  • Newbie
  • 879 Views
  • 1 replies
  • 13 likes
  • 879 Views
  • 1 replies
  • 13 likes

App crashes whenever I 3D Touch

Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm beginning to think I'm just unlucky. Any help?

  • Newbie
  • Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm...
  • Hubo
  • Community Legend
  • 670 Views
  • 1 replies
  • 3 likes
  • 670 Views
  • 1 replies
  • 3 likes