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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237426 Views

27 replies

5 likes

  • 237426 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118650 Views

116 replies

13 likes

Other
  • 118650 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305457 Views

62 replies

16 likes

  • 305457 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130803 Views

19 replies

38 likes

  • 130803 Views
  • 19 replies
  • 38 likes

Daily Mix showed up but now cant find them

This morning when I opend the Spotify app, I had sever Daily Mix playlist to choose from. I picked one to start listening but I wanted to check out the other playlist with different genres and I cant get back to where they all where. When I go the th...

Newbie

This morning when I opend the Spotify app, I had sever Daily Mix playlist to choose from. I picked one to start listening but I wanted to check out the other playlist with different genres and I cant...

lord_fyk

Roadie

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
  • 0 likes

Says I need to upgrade to premium but I'm already premium

I changed iPhones and I backed all my playlist up before I wiped the old phone and now it says I have no playlists on Spotify on

Casual Listener

I changed iPhones and I backed all my playlist up before I wiped the old phone and now it says I have no playlists on Spotify on

Maxim

Spotify Star

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Pago a premium y sigo siendo free (Y)

Hola! Ayer pagué mi suscripcion de 3 meses por 0'99 eur... En la pagina de spotify meto mi correo y me sale que tengo la cuenta premium..en la app me sale que tengo la Free(inclusive con anuncios) he hecho todo lo que me ofreceis en la pagina para in...

Newbie

Hola! Ayer pagué mi suscripcion de 3 meses por 0'99 eur... En la pagina de spotify meto mi correo y me sale que tengo la cuenta premium..en la app me sale que tengo la Free(inclusive con anuncios) he...

aflenco

Newbie

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

I have problems playing music in offline

I have premium account and already download my playlist. But in offline mode ı can't listen some musics. Some musics stops playing in half somes even playing. What can I do?

Casual Listener

I have premium account and already download my playlist. But in offline mode ı can't listen some musics. Some musics stops playing in half somes even playing. What can I do?

ErtuncBurak

Casual Listener

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Offline shuffle playing all tracks instead of downloaded tracks, so I have to fast forward 90% of tr

Offline shuffle is trying to play tracks that are not downloaded to my device. This means they don't play and I have to fast forward the majority of tracks until one plays. This only started since iOS10 update. It is really annoying as I try to drive...

Regular

Offline shuffle is trying to play tracks that are not downloaded to my device. This means they don't play and I have to fast forward the majority of tracks until one plays. This only started since iO...

Lblofeld23

Regular

620 Views

2 replies

1 likes

  • 620 Views
  • 2 replies
  • 1 likes

Continue as "Mary?"

Hello. I am trying to log onto my Spotify from my phone. It is linked to my facebook and It keeps asking me if I want to continue as Mary. I am not Mary but there is no option for no. If I click yes that I am Mary (just to see if I can then log out,)...

Newbie

Hello. I am trying to log onto my Spotify from my phone. It is linked to my facebook and It keeps asking me if I want to continue as Mary. I am not Mary but there is no option for no. If I click yes ...

Swanny

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Splaybackerror on certain record.

I can't play this record. I have 9.3.1 iOS and the latest Spotify version.

Casual Listener

I can't play this record. I have 9.3.1 iOS and the latest Spotify version.

Cupcakeboy

Newbie

2434 Views

9 replies

2 likes

Splaybackerror
  • 2434 Views
  • 9 replies
  • 2 likes

Static IOS 10 IPhone 7

I got the new iPhone on the release date, and my Spotify app is almost useless. Constant hissing and white noise sounds! Track will continue playing as static. It doesn't seem to be specific songs or files either. I have uninstalled and reinstalled a...

Casual Listener

I got the new iPhone on the release date, and my Spotify app is almost useless. Constant hissing and white noise sounds! Track will continue playing as static. It doesn't seem to be specific songs or...

Natalieface

Casual Listener

907 Views

2 replies

0 likes

  • 907 Views
  • 2 replies
  • 0 likes

Play queue on iPad (iOS10) cannot be deleted

Hello, My play queue works as intended as long as I only add albums or single songs. The moment I select an album to be played, it resets the queue and puts in all of the album songs. However, the moment I put any playlist in the queue, it will ONLY ...

Visitor

Hello,   My play queue works as intended as long as I only add albums or single songs. The moment I select an album to be played, it resets the queue and puts in all of the album songs. Howeve...

Swanny

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Trouble logging into account

I am having trouble logging into my account on the Spotify app on my iPhone. I am able to log in on my iPad in the Spotify app, but not on my iPhone. I have reset the password and country as I have recently moved. I restarted my iPhone and deleted an...

Newbie

I am having trouble logging into my account on the Spotify app on my iPhone. I am able to log in on my iPad in the Spotify app, but not on my iPhone. I have reset the password and country as I have r...

Swanny

Community Legend

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

iOS update issue with Spotify

After iOS update Spotify states it's in an offline status when it's not

Newbie

After iOS update Spotify states it's in an offline status when it's not

Swanny

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Cant see Follow panel of friends playlist stream activity.

Hi my desktop app has stopped showing the panel to the side with what my friends are playing. Is there a way of getting it back? For the life of me I cant seem to find where to do this. Also when I go to follow under facebook it says "There are no mo...

Casual Listener

Hi my desktop app has stopped showing the panel to the side with what my friends are playing. Is there a way of getting it back? For the life of me I cant seem to find where to do this.   ...

vista-vision

Casual Listener

3155 Views

6 replies

1 likes

follow
friend stream
  • 3155 Views
  • 6 replies
  • 1 likes

Solved!! friends activity not showing under activity

Hi, This is killing me and i feel like its something simple to fix! Im pretty new to spotify but cant for the life of me work this one out. When i listen to music my friends get in contact with and tell me what ive been listening too as somewhere in ...

Casual Listener

Hi,   This is killing me and i feel like its something simple to fix!   Im pretty new to spotify but cant for the life of me work this one out.   When i listen to music my ...

vista-vision

Casual Listener

4608 Views

5 replies

1 likes

  • 4608 Views
  • 5 replies
  • 1 likes

Solved!! I can't download any song

I can't download any song to listen off-line, ir says "waiting to dowload" and never do, already tried reinstal

Regular

I can't download any song to listen off-line, ir says "waiting to dowload" and never do, already tried reinstal

iHomesick

Regular

1986 Views

13 replies

0 likes

  • 1986 Views
  • 13 replies
  • 0 likes

Bug in scrobbling to Last.fm - timestamp has bad timezone

Hello, I would like to report a bug with scrobbling music to last.fm - my last.fm profile shows bad timestamp on items scrobbled by Spotify for iOS. It seems it is shifted by -1hr. I have to notice I have set same timezone on iphone and on last.fm pr...

Casual Listener

Hello, I would like to report a bug with scrobbling music to last.fm - my last.fm profile shows bad timestamp on items scrobbled by Spotify for iOS. It seems it is shifted by -1hr. I have to notice...

user-removed

Not applicable

1152 Views

3 replies

1 likes

  • 1152 Views
  • 3 replies
  • 1 likes

Problems using Chromecast with Spotify on iPhone

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem with Spotify. I have the latest version of Spotify (ve...

Newbie

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem wit...

catootje

Casual Listener

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

My login works on my Mac but not on iPhone

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Casual Listener

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Spaceboy88

Roadie

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

[All Platforms] language and country buttons

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.

Casual Listener

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.  

Hubo

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

language

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start using Spotify on my mobile? BTW, my response to yo...

Casual Listener

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start...

Hubo

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Daily mix iOS

Hello,I'm French and I don't find daily mix in Spotify on iOS is it normal?Somebody could help me please?Regards

Casual Listener

Hello, I'm French and I don't find daily mix in Spotify on iOS is it normal? Somebody could help me please? Regards

Wikieo

Casual Listener

862 Views

4 replies

0 likes

  • 862 Views
  • 4 replies
  • 0 likes