Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37170 Views

41 replies

10 likes

  • 37170 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
  • 102678 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
  • 1308 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

  • 299153 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125844 Views

19 replies

38 likes

  • 125844 Views
  • 19 replies
  • 38 likes

Solved!! spotify & last.fm

Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update my last fm credentials under 'Social', so whenever I c...

Casual Listener

Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update...

unterwasser

Regular

1239 Views

7 replies

0 likes

  • 1239 Views
  • 7 replies
  • 0 likes

spotify sound goes down when you open a game

the sound of spotify lowers much when you open a game, even if the idevice is in silenct mode, or game without sound, game is wich have this problem is the " Kritika ".

Casual Listener

the sound of spotify lowers much when you open a game, even if the idevice is in silenct mode, or game without sound, game is wich have this problem is the " Kritika ".

Starbuckbr

Casual Listener

2615 Views

2 replies

0 likes

  • 2615 Views
  • 2 replies
  • 0 likes

Spotify Payment Problem

Hi guys i have a problem about payment. Payment page is loading but never show up. I tried to get premium either on mobile phone and on deskop but nothing change. SSI tried to find solutions on so many website like http://www.androhaber.net but could...

Newbie

Hi guys i have a problem about payment. Payment page is loading but never show up. I tried to get premium either on mobile phone and on deskop but nothing change.   SS I tried to find sol...

572 Views

0 replies

0 likes

Payment
Premium
Spotify
  • 572 Views
  • 0 replies
  • 0 likes

Solved!! I can't add last.fm info (Spotify iPad)

I'm trying to enter my last.fm information so that the Spotify I have on my iPad will scrobble to last.fm. However, anytime I try to enter my username or password, the keyboard popup disappearss after one second. This seems to be broken. Anyone else ...

Casual Listener

I'm trying to enter my last.fm information so that the Spotify I have on my iPad will scrobble to last.fm. However, anytime I try to enter my username or password, the keyboard popup disappearss afte...

d_p_4

Composer

1502 Views

5 replies

1 likes

  • 1502 Views
  • 5 replies
  • 1 likes

Spotify premium

Ive been trying to get spotify premim with an itunes card but the problem is that on the spotify app the "get premium" notification doesnt show.. is their another way i can get the premium or??

Regular

Ive been trying to get spotify premim with an itunes card but the problem is that on the spotify app the "get premium" notification doesnt show.. is their another way i can get the premium or??

Maxim

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

How to sync spotify to iPod nano

How do i sync my Spotify (1.0.38.171.g5e1cd7b2) to my ipod nano 7th generation?

Newbie

How do i sync my Spotify (1.0.38.171.g5e1cd7b2) to my ipod nano 7th generation?

Maxim

Spotify Star

1120 Views

1 replies

0 likes

  • 1120 Views
  • 1 replies
  • 0 likes

Hi

I'm have bought Spotify gift card and trying to redeem it but doesn't work. And also my music it can't be skip or work without network

Casual Listener

I'm have bought Spotify gift card and trying to redeem it but doesn't work. And also my music it can't be skip or work without network

Maxim

Spotify Star

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Help on spotify premium

Ive been trying to get spotify with an itunes card but the problem is that on the spotify app the "get premium" doesnt show... is theit another way i can get spotify with an itunes card?

Regular

Ive been trying to get spotify with an itunes card but the problem is that on the spotify app the "get premium" doesnt show... is theit another way i can get spotify with an itunes card?

Algee

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Scrobbling doesn't work on iOS 10

I noticed yesterday (disappointingly) that hundreds of listens to Elliott Smith have not been scrobbled to my Last.fm account. I checked my username and password, as well as toggled the setting on and off to no avail. Scrobbling from desktop works fi...

Casual Listener

I noticed yesterday (disappointingly) that hundreds of listens to Elliott Smith have not been scrobbled to my Last.fm account. I checked my username and password, as well as toggled the setting on an...

TonyWonder

Newbie

1490 Views

3 replies

3 likes

  • 1490 Views
  • 3 replies
  • 3 likes

[iOS][Your Music] Downloaded content being dumped and redownloaded.

I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how long this has been occurring. I have turned off downl...

Newbie

I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how lo...

573 Views

0 replies

0 likes

iOS
Your Music
  • 573 Views
  • 0 replies
  • 0 likes

Não consigo entrar no Spotify pelo app do celular

Não estou conseguindo entrar pelo app!Está tudo correto, entro pelo pc e dá certo. Não é só minha conta, é qualquer uma. Não entra nenhuma conta

Newbie

Não estou conseguindo entrar pelo app! Está tudo correto, entro pelo pc e dá certo. Não é só minha conta, é qualquer uma. Não entra nenhuma conta 😭😭

cbertolima

Newbie

968 Views

1 replies

0 likes

  • 968 Views
  • 1 replies
  • 0 likes

Tracks disappeared on Library

Hi Guys, Got a problem with the ultimate app update on iOS. The majority of my tracks in Library has disapeared!! Someone knows what's goin' on and how to fix it ? Thanks

Casual Listener

 Hi Guys,   Got a problem with the ultimate app update on iOS.   The majority of my tracks in Library has disapeared!!   Someone knows what's goin' on and how to fix it ? &...

osornios

Spotify Star

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing songs from library

When I remove a song from my library it is still there when I reopen the app. Admittedly sometimes I am offline when I manage my library (i.e. remove songs) so I cannot be sure how that affects things. Is there a way I can define which device defines...

Regular

When I remove a song from my library it is still there when I reopen the app. Admittedly sometimes I am offline when I manage my library (i.e. remove songs) so I cannot be sure how that affects thing...

Jrevard

Regular

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Solved!! family connect for one person not the rest

We have a family premium spotify account. We all ( 5 persons) want to connect to our wifi speakers. Only the administrator can connect and send music to the speakers . The rest of the family can not connect , not see a icoon or divice in the spotify ...

Casual Listener

We have a family premium spotify account. We all ( 5 persons) want to connect to our wifi speakers. Only the administrator can connect and send music to the speakers . The rest of the family can not ...

Gertw

Casual Listener

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

iOS 10 update - No longer working in car

Since the release of iOS 10, I have had the reoccuring issue of when I plug my phone into my car radio via lightning cable and play a target track that track will play for ~5-10 seconds. After that, the track will automatically switch to some other l...

Casual Listener

Since the release of iOS 10, I have had the reoccuring issue of when I plug my phone into my car radio via lightning cable and play a target track that track will play for ~5-10 seconds. After that, ...

jetme92

Casual Listener

558 Views

1 replies

1 likes

  • 558 Views
  • 1 replies
  • 1 likes

wrong/unclear upgrade account

I upgraded tp premium via the "iTunes & app store" menu on my Iphone. However, the account I was using on spotify did not updrade (in spite of the successful payment). Was some other account (email address from Apple iTunes) upgraded? I don't have ac...

Casual Listener

I upgraded tp premium via the "iTunes & app store" menu on my Iphone. However, the account I was using on spotify did not updrade (in spite of the successful payment).   Was some other acc...

derdanielzimmer

Casual Listener

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Solved!! Can't login to spotify app

I signed up to spotify and created a premium account using my facebook credentials, unfortunatly I can't login to the app. When I click on the login using facebook button it opens safar and attempts to pull up facebook so I can login but the stupid t...

Casual Listener

I signed up to spotify and created a premium account using my facebook credentials, unfortunatly I can't login to the app. When I click on the login using facebook button it opens safar and attempts ...

fitbesussex

Newbie

41001 Views

22 replies

2 likes

  • 41001 Views
  • 22 replies
  • 2 likes

Solved!! Connect button is gone after latest update

The connect button that you could use to play from your TV is not there after the latest update and i cant find a way to make it work. Is it just me who cant find it or Is it gone?

Casual Listener

The connect button that you could use to play from your TV is not there after the latest update and i cant find a way to make it work. Is it just me who cant find it or Is it gone?

Broadway1973

Newbie

3727 Views

3 replies

0 likes

  • 3727 Views
  • 3 replies
  • 0 likes

Crossfade slider in Playback on iPad app

Is the crossfade slider in Playback on the Spotify iPad app set to off automatically after I downloaded and/or got/bought it from the App Store?

Casual Listener

Is the crossfade slider in Playback on the Spotify iPad app set to off automatically after I downloaded and/or got/bought it from the App Store?

maxthibeaux

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes