Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43345 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108982 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437728 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301858 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
whenever i go to sync my playlists on spotify it now tells me that "there was an error communicating with spotify, some tracks couldn be made available offline, spotify will try again later" this happens to every single playlist i try to sync help an...
whenever i go to sync my playlists on spotify it now tells me that "there was an error communicating with spotify, some tracks couldn be made available offline, spotify will try again later" this hap...
Newbie
6854 Views
41 replies
0 likes
Hi all, I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio shows up in the Google Cast iOS app, and I can stream audio to it ...
Hi all, I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio s...
Casual Listener
1544 Views
1 replies
1 likes
My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??
My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??
422 Views
0 replies
0 likes
My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'.I've tried restarting the phone, restoring it, deleting the...
My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'. I've t...
522 Views
0 replies
0 likes
Alright, so I've never had any problems before with my local files syncing on to my iPhone, but all of a sudden none of my local files will sync when I plug my phone into my Mac. I'm following all the instructions that Spotify gives you, but nothing ...
Alright, so I've never had any problems before with my local files syncing on to my iPhone, but all of a sudden none of my local files will sync when I plug my phone into my Mac. I'm following all th...
432 Views
0 replies
0 likes
I recently got a new phone (iPhone SE) , and when I re-synced my library I noticed only some of my local files were available. I did a little googling and there was a suggestion to just make a user-created available offline playlist and add them ther...
I recently got a new phone (iPhone SE) , and when I re-synced my library I noticed only some of my local files were available. I did a little googling and there was a suggestion to just make a user-c...
363 Views
0 replies
0 likes
Brief description of the issue:I migrated to a family account and now my App does not work as it used to with our premium account. When I open the IOS app using my account it only shows 3 icons at the bottom, Home, Search and Profile. Totally differe...
Brief description of the issue: I migrated to a family account and now my App does not work as it used to with our premium account. When I open the IOS app using my account it only shows 3 ...
422 Views
0 replies
0 likes
Hello,I am currently a premium user with the 7 day trial. I saved some songs to my songs tab, and downloaded them. When going offline with Spotify, the songs which I downloaded are grayed out but are still playable which is ok. However being grayed o...
Hello, I am currently a premium user with the 7 day trial. I saved some songs to my songs tab, and downloaded them. When going offline with Spotify, the songs which I downloaded are grayed out but...
Regular
1003 Views
1 replies
0 likes
After upgrading my iPhone 6 to iOS 10 (including the first review that was released 2 days ago) I cannot play any music in my car even tough the devices (multimedia & iPhone) are paired. I can control the iPhone through the bluetooth (play, rewind, f...
After upgrading my iPhone 6 to iOS 10 (including the first review that was released 2 days ago) I cannot play any music in my car even tough the devices (multimedia & iPhone) are paired. I can co...
Casual Listener
678 Views
3 replies
0 likes
Hey guys, using spotify for a pretty long time now and using it a lot on the road on my mobile. I have a few playlists downloaded to my iPhone 5S and playing those tracks, but somehow spotify is stilll using data. My guess is that the app still downl...
Hey guys, using spotify for a pretty long time now and using it a lot on the road on my mobile. I have a few playlists downloaded to my iPhone 5S and playing those tracks, but somehow spotif...
378 Views
0 replies
0 likes
Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update my last fm credentials under 'Social', so whenever I c...
Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update...
Regular
1254 Views
7 replies
0 likes
the sound of spotify lowers much when you open a game, even if the idevice is in silenct mode, or game without sound, game is wich have this problem is the " Kritika ".
the sound of spotify lowers much when you open a game, even if the idevice is in silenct mode, or game without sound, game is wich have this problem is the " Kritika ".
Casual Listener
2646 Views
2 replies
0 likes
Hi guys i have a problem about payment. Payment page is loading but never show up. I tried to get premium either on mobile phone and on deskop but nothing change. SSI tried to find solutions on so many website like http://www.androhaber.net but could...
Hi guys i have a problem about payment. Payment page is loading but never show up. I tried to get premium either on mobile phone and on deskop but nothing change. SS I tried to find sol...
578 Views
0 replies
0 likes
I'm trying to enter my last.fm information so that the Spotify I have on my iPad will scrobble to last.fm. However, anytime I try to enter my username or password, the keyboard popup disappearss after one second. This seems to be broken. Anyone else ...
I'm trying to enter my last.fm information so that the Spotify I have on my iPad will scrobble to last.fm. However, anytime I try to enter my username or password, the keyboard popup disappearss afte...
Composer
1519 Views
5 replies
1 likes
Ive been trying to get spotify premim with an itunes card but the problem is that on the spotify app the "get premium" notification doesnt show.. is their another way i can get the premium or??
Ive been trying to get spotify premim with an itunes card but the problem is that on the spotify app the "get premium" notification doesnt show.. is their another way i can get the premium or??
Spotify Star
379 Views
1 replies
0 likes
How do i sync my Spotify (1.0.38.171.g5e1cd7b2) to my ipod nano 7th generation?
How do i sync my Spotify (1.0.38.171.g5e1cd7b2) to my ipod nano 7th generation?
Spotify Star
1128 Views
1 replies
0 likes
I'm have bought Spotify gift card and trying to redeem it but doesn't work. And also my music it can't be skip or work without network
I'm have bought Spotify gift card and trying to redeem it but doesn't work. And also my music it can't be skip or work without network
Spotify Star
508 Views
1 replies
0 likes
Ive been trying to get spotify with an itunes card but the problem is that on the spotify app the "get premium" doesnt show... is theit another way i can get spotify with an itunes card?
Ive been trying to get spotify with an itunes card but the problem is that on the spotify app the "get premium" doesnt show... is theit another way i can get spotify with an itunes card?
Roadie
382 Views
1 replies
0 likes
I noticed yesterday (disappointingly) that hundreds of listens to Elliott Smith have not been scrobbled to my Last.fm account. I checked my username and password, as well as toggled the setting on and off to no avail. Scrobbling from desktop works fi...
I noticed yesterday (disappointingly) that hundreds of listens to Elliott Smith have not been scrobbled to my Last.fm account. I checked my username and password, as well as toggled the setting on an...
Newbie
1505 Views
3 replies
3 likes
I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how long this has been occurring. I have turned off downl...
I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how lo...
577 Views
0 replies
0 likes
