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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74442 Views
  • 16 replies
  • 37 likes
  • 74442 Views
  • 16 replies
  • 37 likes

unwanted playlist starts playing

When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, please help.

  • Casual Listener
  • When playing Spotify, an unwanted playlist starts playing. Removing this playlist from all my devices doesn't help; it keeps coming back after a few songs and starts playing again. Very annoying, ple...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Spotify is out of date

FIX as simple as this :-When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts! -Have a report bug into the mobile app, come on real...

  • Music Fan
  • FIX as simple as this : -When opening the app it always says OFFLINE for 5-10 secs before realizing oh ! there is LTE or oh ! there is wifi, sorry I will reluanch the app now... that drives me nuts!...
  • 434 Views
  • 0 replies
  • 0 likes
  • bug
    enhance
    IOS10
  • 434 Views
  • 0 replies
  • 0 likes

sin conexión a internet

No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , precedere a cancelar el servicio, pues a mi esposo le pas...

  • Newbie
  • No he podido tener acceso a mi perfil de spotify, siempre aparece un aviso de 'sin acceso a internet " y abajo CONECTANDO. Tengo un plan de datos ilimitado , si no tengo solucion al problema , preced...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Why am I seeing the Shuffle Play button as premium subscriber?

Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albums or playlists unless I choose to do so. What happ...

  • Casual Listener
  • Opened up Spotify in iOS today, and all of a sudden I'm seeing a big green Shuffle Play button in place of the standard Play button. I am a premium subscriber - I should not have to shuffle play albu...
  • travis_s
  • Casual Listener
  • 1697 Views
  • 4 replies
  • 0 likes
  • 1697 Views
  • 4 replies
  • 0 likes

Music

Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!

  • Newbie
  • Ok so I signed into my Spotify account and all my music was gone and I had the premium package which I've been paying for and now it's saying I don't have that. How can I get my stuff back?!!
  • timmieschaap
  • Composer
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Playing out of app

My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.

  • Newbie
  • My Spotify app just started turning off its sound when I exit the app or I go to another app, much like how the YouTube app does.
  • timmieschaap
  • Composer
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Force touch crashes app

Force touching a song in the iOS application crashes the app.iPhone 7, iOS 10Spotify ver. 5.7.0.1055

  • Newbie
  • Force touching a song in the iOS application crashes the app. iPhone 7, iOS 10 Spotify ver. 5.7.0.1055
  • Hubo
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Syncing music

I have followed all the directions to sync my music from my asus laptop to my iphone 6. However i'm stuck on my music saying 'waiting to download' yet it never downloads. Any advice would be helpful!Thank you

  • Casual Listener
  • I have followed all the directions to sync my music from my asus laptop to my iphone 6. However i'm stuck on my music saying 'waiting to download' yet it never downloads. Any advice would b...
  • ca6
  • Casual Listener
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

problem after the last update

hi, yesterday I installed the last update but from that moment it crush when I open it ; I see that if I install again spotify and I open it whit another account it works but with my premium account it doesn't work and crush down. I hope that someone...

  • Newbie
  • hi, yesterday I installed the last update but from that moment it crush when I open it ;  I see that if I install again spotify and I open it whit another account it works but with my premium ...
  • 19791979
  • Newbie
  • 883 Views
  • 7 replies
  • 0 likes
  • 883 Views
  • 7 replies
  • 0 likes

After buying premium and using it on my laptop, there is no more audio on iPhone!

Here are the facts:I used free Spotify on my iPhone for several weeks. Decided to purchase premium because I liked it. Using my laptop (not iPhone) I made the purchase through the Spotify website.Downloaded the app or whatever onto my laptop. Enjoyed...

  • Newbie
  • Here are the facts: I used free Spotify on my iPhone for several weeks.  Decided to purchase premium because I liked it.  Using my laptop (not iPhone) I made the purchase through the Spo...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

App iPhone

Why can't I get the latest update on iPhone? I have updated, but have the old look.

  • Casual Listener
  • Why can't I get the latest update on iPhone? I have updated, but have the old look.
  • Edvin98
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

When is New Navigation Bar Rolling Out for Everyone?

It seems like everyone I know who uses Spotify has the new navigation bar located at the bottom (instead of the dreaded hamburger menu) except for me. Any word on when the newest feature is going to be rolled out to everyone as an official feature?

  • Casual Listener
  • It seems like everyone I know who uses Spotify has the new navigation bar located at the bottom (instead of the dreaded hamburger menu) except for me. Any word on when the newest feature is going to ...
  • gormy
  • Casual Listener
  • 3340 Views
  • 7 replies
  • 3 likes
  • 3340 Views
  • 7 replies
  • 3 likes

A very simple question about Spotify in South Korea

Hello everybody! I'm looking for an answer to a simple question.Is this possible to download, use and buy a Premium account (on iPhone 5s) for Spotify while staying in Republic of Korea (just in case: it's South Korea) ?Thank you very much in advance

  • Newbie
  • Hello everybody!   I'm looking for an answer to a simple question. Is this possible to download, use and buy a Premium account (on iPhone 5s) for Spotify while staying in Republic of Korea (j...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

2 accounts influence each other

Goodday, my english isn't very good so excuse me for that... Me and my brother have got a problem. We've got a family premium account, and use both our own account. But, when he listens with a Sonos system, I can't play music on my Macbook. It says, ...

  • Newbie
  • Goodday, my english isn't very good so excuse me for that... Me and my brother have got a problem. We've got a family premium account, and use both our own account. But, when he listens with a Sonos ...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

IPhone 6s: 3D Touch

So I updated to IOS 10 when it came out. I didn't know I had a problem until I tried to use 3D Touch the day after I installed it. Whenever I used 3D Touch on a song or anything the app would crash. I think it's a IOS 10 thing or the app has an issue...

  • Newbie
  • So I updated to IOS 10 when it came out. I didn't know I had a problem until I tried to use 3D Touch the day after I installed it. Whenever I used 3D Touch on a song or anything the app would crash. ...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Can't share music with friends on Spotify on iPhone 5s and I'm not on facebook!

When I go to share music directly with my iPhone, it goes to the search menu - but when I type any name in, it just says 'no results'. Any suggestions?

  • Newbie
  • When I go to share music directly with my iPhone, it goes to the search menu - but when I type any name in, it just says 'no results'. Any suggestions?
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Can't offline

My account premium but can't listening offline? Help me please

  • Newbie
  • My account premium but can't listening offline? Help me please
  • Nico
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

iPhone 6s ios10 Spotify bug

Every time I have the app opened and I press and hold an album to preview it's music the app instantly crashes I just wanted to report the bug

  • Casual Listener
  • Every time I have the app opened and I press and hold an album to preview it's music the app instantly crashes I just wanted to report the bug
  • Sutharshan06
  • Newbie
  • 2157 Views
  • 4 replies
  • 2 likes
  • bug
    iOS 10
    iPhone 6s
  • 2157 Views
  • 4 replies
  • 2 likes

Preview function force closing App

I downloaded the update iOS 10.0.1 and now my preview songs function isn't working anymore. If I hold down on a song it's completely silent and if I try holding down to preview and album it completely force closes the app. I've tried uninstalling and...

  • Newbie
  • I downloaded the update iOS 10.0.1 and now my preview songs function isn't working anymore. If I hold down on a song it's completely silent and if I try holding down to preview and album it completel...
  • 431 Views
  • 0 replies
  • 0 likes
  • 431 Views
  • 0 replies
  • 0 likes

Holding down to preview a song, now closes/crashes the app on iOS 10

If you hold down on a song to preview it, now with the new update of iOS 10 it closes or just crashes the app. Spotify could please roll out an update for iOS 10.

  • Newbie
  • If you hold down on a song to preview it, now with the new update of iOS 10 it closes or just crashes the app. Spotify could please roll out an update for iOS 10.
  • Hubo
  • Community Legend
  • 1455 Views
  • 1 replies
  • 0 likes
  • 1455 Views
  • 1 replies
  • 0 likes