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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 42533 Views
  • 15 replies
  • 36 likes
  • 42533 Views
  • 15 replies
  • 36 likes

Local Files Issue

SO ANNOYED. I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone. I have trying to ressolve this isssue the past few days now but nothing will work. I tried the fire wall thing, the typical sync playlist thing, uninstallin...

  • Music Fan
  • SO ANNOYED.  I have all Taylor Swift and Beyonce's Lemonade and it won't download to my phone.  I have trying to ressolve this isssue the past few days now but nothing will work.  I tr...
  • carmengoose
  • Newbie
  • 657 Views
  • 2 replies
  • 0 likes
  • 657 Views
  • 2 replies
  • 0 likes

changing my password

I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.

  • Newbie
  • I have my Spotify signed in to 4 different iPhones. I want to remove one of the iPhones or change my password. I can't figure out how to do either. the rest password page is not working.
  • kbrooksc
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Can't open radio pages from radio search

Hi all,I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5. When I tap the new station button, the search comes up. Search works fine, but when I tap the artist, album, or song to go to the radio page...

  • Newbie
  • Hi all, I'm having trouble with the radio search on the spotify app for iOS. I'm currently on 9.3.5, iPhone 5.   When I tap the new station button, the search comes up. Search works...
  • ElectricTwanger
  • Regular
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Ipod Nano 6th generation Sync

Hello, I have the ¨th generation nano ipod with the 30 pin cable and I can't connect to spotify, is there a way to do it?Thanks.

  • Casual Listener
  • Hello, I have the ¨th generation nano ipod with the 30 pin cable and I can't connect to spotify, is there a way to do it? Thanks.
  • user-removed
  • Not applicable
  • 901 Views
  • 2 replies
  • 0 likes
  • 901 Views
  • 2 replies
  • 0 likes

Can't click on or select search results. (iPad)

When searching for stuff on the iPad-app, i do get back results, I just can't do anything with them i.e. playing them, holding down to get the options or even scrolling down further. Every other function seems to work, it' just the search function th...

  • Newbie
  • When searching for stuff on the iPad-app, i do get back results, I just can't do anything with them i.e. playing them, holding down to get the options or even scrolling down further. Every other func...
  • Franck
  • Newbie
  • 1410 Views
  • 2 replies
  • 3 likes
  • Mac
  • 1410 Views
  • 2 replies
  • 3 likes

Podcasts and videos not working!

A while ago, when the podcasts and videos update came out, I tried tapping on a video and it crashes the app. I thought it was a bug that would be fixed in the next update and forgot about it. Today, I wanted to try out a podcast and it crashed the a...

  • Casual Listener
  • A while ago, when the podcasts and videos update came out, I tried tapping on a video and it crashes the app. I thought it was a bug that would be fixed in the next update and forgot about it. Today,...
  • Wyattsnedz
  • Newbie
  • 1595 Views
  • 1 replies
  • 1 likes
  • crashes
    podcasts and videos
    Spotify
  • 1595 Views
  • 1 replies
  • 1 likes

Spotify times on Log In screen

I'm unable to get past the login screen due to a lost connection with Spotify; when I enter the username & password to get in the 3 dots move indicating it's working but nothing happens. If I leave the app and go back to it then I get lost connection...

  • Newbie
  • I'm unable to get past the login screen due to a lost connection with Spotify; when I enter the username & password to get in the 3 dots move indicating it's working but nothing happens. If I lea...
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

No sound during playback

I have an Apple 4s (yes it's really old and that might be part of the problem...) and I just started paying for Premium so I could listen to music while I go biking. It worked once. But now when I try to play my music, there's no sound. I can see the...

  • Casual Listener
  • I have an Apple 4s (yes it's really old and that might be part of the problem...) and I just started paying for Premium so I could listen to music while I go biking. It worked once. But now when I tr...
  • megansito
  • Casual Listener
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Local files from desktop display incorrect song duration on mobile while correct on desktop

i have an audiobook and on my desktop, the duration is 66 minutes for a track, and on mobile it only shows 33 minutes, so i couldn't fast foward past 33 minutes of the audio, if i needed to go anywhere from 34-66 minutes. Any idea how to fix this? ED...

  • Newbie
  • i have an audiobook and on my desktop, the duration is 66 minutes for a track, and on mobile it only shows 33 minutes, so i couldn't fast foward past 33 minutes of the audio, if i needed to go anywhe...
  • Ftothez88
  • Newbie
  • 924 Views
  • 2 replies
  • 2 likes
  • 924 Views
  • 2 replies
  • 2 likes

App Reloads after short amount of time

Sorry if there's another thread...Have been noticing this for the past month or so...tried getting help via Twitter...but it is usually the same old advice (uninstall/reinstall)Hoping to get more info here... The app keeps reloading randomly after I ...

  • Regular
  • Sorry if there's another thread... Have been noticing this for the past month or so...tried getting help via Twitter...but it is usually the same old advice (uninstall/reinstall) Hoping to get more...
  • daveraleigh
  • Regular
  • 366 Views
  • 1 replies
  • 1 likes
  • 366 Views
  • 1 replies
  • 1 likes

Removing artists from "My Library"

I am unable to remove artists from "My Library". These artists are not "saved" and I am not following them... I have been able to remove the artist by deleting every individual song listed under the artist, however this is far too much work... Please...

  • Newbie
  • I am unable to remove artists from "My Library". These artists are not "saved" and I am not following them... I have been able to remove the artist by deleting every individual song listed under the ...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Help connecting to Facebook or with friends in general

Hi! I've had Spotify for a while now, but haven't ventured into all of the features. I have tried to connect to Facebook before and didn't have luck, but didn't see a reason to have it. I'm now having trouble accessing music that a friend has sent to...

  • Newbie
  • Hi! I've had Spotify for a while now, but haven't ventured into all of the features. I have tried to connect to Facebook before and didn't have luck, but didn't see a reason to have it. I'm now havin...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Profile Name (help)

How can i change my profile name (my account is not premium) please help

  • Newbie
  • How can i change my profile name (my account is not premium) please help
  • ItsJamesJ
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

How come I can't choose songs on mobile, but can on desktop?

NOTE: I understand choosing songs on mobile is a premium feature. No need to reply with that. I really, really, find this restriction stupid. All that's different is the screen size. I understand ads, limited skips, but seriously? People with free ar...

  • Newbie
  • NOTE: I understand choosing songs on mobile is a premium feature. No need to reply with that.   I really, really, find this restriction stupid. All that's different is the screen size. I under...
  • kbrooksc
  • Community Legend
  • 4524 Views
  • 1 replies
  • 1 likes
  • 4524 Views
  • 1 replies
  • 1 likes

Spotify iOS App doesn't work properly

So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every time I go back into Spotify the app will be frozen...

  • Casual Listener
  • So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every...
  • osornios
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics

Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.

  • Newbie
  • Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.
  • aidaenamorado
  • Newbie
  • 557 Views
  • 3 replies
  • 1 likes
  • 557 Views
  • 3 replies
  • 1 likes

Lyrics

I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotify playlist. All I want to do is: Listen to a Spotif...

  • Newbie
  • I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotif...
  • Athenry
  • Newbie
  • 573 Views
  • 1 replies
  • 0 likes
  • lyrics
  • 573 Views
  • 1 replies
  • 0 likes

Friend activity isn't showing on iPhone

For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to look for someone's spotify account? other than them having to l...

  • Casual Listener
  • For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem?   btw what is the best way to loo...
  • thagoverment
  • Casual Listener
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Stops playing after few seconds

When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Steps to reproduce the issue:Open the app (close it before if you had it...

  • Newbie
  •   When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again.   Step...
  • 614 Views
  • 0 replies
  • 0 likes
  • 614 Views
  • 0 replies
  • 0 likes