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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43348 Views

43 replies

10 likes

  • 43348 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108991 Views

116 replies

13 likes

Other
  • 108991 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301864 Views

62 replies

16 likes

  • 301864 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127792 Views

19 replies

38 likes

  • 127792 Views
  • 19 replies
  • 38 likes

Cant see Follow panel of friends playlist stream activity.

Hi my desktop app has stopped showing the panel to the side with what my friends are playing. Is there a way of getting it back? For the life of me I cant seem to find where to do this. Also when I go to follow under facebook it says "There are no mo...

Casual Listener

Hi my desktop app has stopped showing the panel to the side with what my friends are playing. Is there a way of getting it back? For the life of me I cant seem to find where to do this.   ...

vista-vision

Casual Listener

3130 Views

6 replies

1 likes

follow
friend stream
  • 3130 Views
  • 6 replies
  • 1 likes

Solved!! friends activity not showing under activity

Hi, This is killing me and i feel like its something simple to fix! Im pretty new to spotify but cant for the life of me work this one out. When i listen to music my friends get in contact with and tell me what ive been listening too as somewhere in ...

Casual Listener

Hi,   This is killing me and i feel like its something simple to fix!   Im pretty new to spotify but cant for the life of me work this one out.   When i listen to music my ...

vista-vision

Casual Listener

4564 Views

5 replies

1 likes

  • 4564 Views
  • 5 replies
  • 1 likes

Solved!! I can't download any song

I can't download any song to listen off-line, ir says "waiting to dowload" and never do, already tried reinstal

Regular

I can't download any song to listen off-line, ir says "waiting to dowload" and never do, already tried reinstal

iHomesick

Regular

1894 Views

13 replies

0 likes

  • 1894 Views
  • 13 replies
  • 0 likes

Bug in scrobbling to Last.fm - timestamp has bad timezone

Hello, I would like to report a bug with scrobbling music to last.fm - my last.fm profile shows bad timestamp on items scrobbled by Spotify for iOS. It seems it is shifted by -1hr. I have to notice I have set same timezone on iphone and on last.fm pr...

Casual Listener

Hello, I would like to report a bug with scrobbling music to last.fm - my last.fm profile shows bad timestamp on items scrobbled by Spotify for iOS. It seems it is shifted by -1hr. I have to notice...

user-removed

Not applicable

1123 Views

3 replies

1 likes

  • 1123 Views
  • 3 replies
  • 1 likes

Problems using Chromecast with Spotify on iPhone

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem with Spotify. I have the latest version of Spotify (ve...

Newbie

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem wit...

catootje

Casual Listener

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

My login works on my Mac but not on iPhone

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Casual Listener

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Spaceboy88

Roadie

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

[All Platforms] language and country buttons

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.

Casual Listener

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.  

Hubo

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

language

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start using Spotify on my mobile? BTW, my response to yo...

Casual Listener

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start...

Hubo

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Daily mix iOS

Hello,I'm French and I don't find daily mix in Spotify on iOS is it normal?Somebody could help me please?Regards

Casual Listener

Hello, I'm French and I don't find daily mix in Spotify on iOS is it normal? Somebody could help me please? Regards

Wikieo

Casual Listener

822 Views

4 replies

0 likes

  • 822 Views
  • 4 replies
  • 0 likes

Problems logging in

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was able to access it on my iPhone 4s but when I am try...

Newbie

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was ...

Spaceboy88

Roadie

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

An error occurred?

Heaps of storage on my iPad, tried restarting, internet works perfectly ...

Visitor

Heaps of storage on my iPad, tried restarting, internet works perfectly ...

shandorai

Regular

1060 Views

3 replies

1 likes

  • 1060 Views
  • 3 replies
  • 1 likes

After a couple of songs spotify changes albums from the aritst

When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?

Casual Listener

When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Can't login

Got a new iPhone 6 Plus as my previous iPhone 5 got smashed.On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me.It says 'Login failed. You already created an account with this email address'.H...

Casual Listener

Got a new iPhone 6 Plus as my previous iPhone 5 got smashed. On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me. It says 'Login failed...

Nykrebs

Casual Listener

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Spotify freezes constantly and keeps crashing

On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...

Casual Listener

On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...

d_p_4

Composer

2694 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

iOS 9 App crashes constantly

I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, then when I go back to choose antoher, it locks up,...

Casual Listener

I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, ...

d_p_4

Composer

932 Views

1 replies

0 likes

crashes
ios 9
iphone
  • 932 Views
  • 1 replies
  • 0 likes

Solved!! 7 day free trial

Hi!I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email. I choosed a 7 days free trial within the app on my Ipad. But since i cant acces my ancount i am worried i will g...

Newbie

Hi! I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email.  I choosed a 7 days free trial within the a...

d_p_4

Composer

968 Views

1 replies

0 likes

  • 968 Views
  • 1 replies
  • 0 likes

Solved!! Delete a song

Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is.I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I say. Anyway - any suggestions?

Casual Listener

Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is. I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I ...

JonciaK

Regular

736 Views

2 replies

0 likes

  • 736 Views
  • 2 replies
  • 0 likes

Changing country

I've just moved back to Australia from the UK and i'm having trouble changing my country default. When I try to change the settings in update profile, it won't let me change the country. Any advice?

Newbie

I've just moved back to Australia from the UK and i'm having trouble changing my country default. When I try to change the settings in update profile, it won't let me change the country. Any advice?

Bittencourt

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

I don't have a navigation bar?

Everyone I know has had the navigation bar on their spotify app for months that makes getting around the app so much easier but after deleting and reinstalling, I still don't have one. I saw on other threads it is region dependent but I'm in US and l...

Casual Listener

Everyone I know has had the navigation bar on their spotify app for months that makes getting around the app so much easier but after deleting and reinstalling, I still don't have one. I saw on other...

adriank1410

Roadie

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Solved!! Shuffling

The shuffle play button doesn't work properly after the recent update, it picks a random song but then starts playing from the start of my playlist once the song has ended, what can i do to get it working again?

Casual Listener

The shuffle play button doesn't work properly after the recent update, it picks a random song but then starts playing from the start of my playlist once the song has ended, what can i do to get it wo...

Rfoddering

Casual Listener

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes