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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30747 Views

40 replies

9 likes

  • 30747 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95478 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293895 Views

60 replies

15 likes

  • 293895 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123811 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Only a few local files sync onto iPhone

I recently got a new phone (iPhone SE) , and when I re-synced my library I noticed only some of my local files were available. I did a little googling and there was a suggestion to just make a user-created available offline playlist and add them ther...

Newbie

I recently got a new phone (iPhone SE) , and when I re-synced my library I noticed only some of my local files were available. I did a little googling and there was a suggestion to just make a user-c...

350 Views

0 replies

0 likes

  • 350 Views
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IOS APP Showing incorrect options

Brief description of the issue:I migrated to a family account and now my App does not work as it used to with our premium account. When I open the IOS app using my account it only shows 3 icons at the bottom, Home, Search and Profile. Totally differe...

Newbie

Brief description of the issue: I migrated to a family account and now my App does not work as it used to with our premium account.   When I open the IOS app using my account it only shows 3 ...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
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Offline mode: songs are grayed out and can still be played

Hello,I am currently a premium user with the 7 day trial. I saved some songs to my songs tab, and downloaded them. When going offline with Spotify, the songs which I downloaded are grayed out but are still playable which is ok. However being grayed o...

Newbie

Hello, I am currently a premium user with the 7 day trial. I saved some songs to my songs tab, and downloaded them. When going offline with Spotify, the songs which I downloaded are grayed out but...

themaxh

Regular

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

I can't hear Spotify's musics in my car's multimedia after upgradind to iOS 10

After upgrading my iPhone 6 to iOS 10 (including the first review that was released 2 days ago) I cannot play any music in my car even tough the devices (multimedia & iPhone) are paired. I can control the iPhone through the bluetooth (play, rewind, f...

Casual Listener

After upgrading my iPhone 6 to iOS 10 (including the first review that was released 2 days ago) I cannot play any music in my car even tough the devices (multimedia & iPhone) are paired. I can co...

etobar

Casual Listener

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
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IOS Offline playlist data usage

Hey guys, using spotify for a pretty long time now and using it a lot on the road on my mobile. I have a few playlists downloaded to my iPhone 5S and playing those tracks, but somehow spotify is stilll using data. My guess is that the app still downl...

Newbie

Hey guys,   using spotify for a pretty long time now and using it a lot on the road on my mobile. I have a few playlists downloaded to my iPhone 5S and playing those tracks, but somehow spotif...

368 Views

0 replies

0 likes

  • 368 Views
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Solved!! spotify & last.fm

Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update my last fm credentials under 'Social', so whenever I c...

Casual Listener

Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update...

unterwasser

Regular

1209 Views

7 replies

0 likes

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  • 7 replies
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spotify sound goes down when you open a game

the sound of spotify lowers much when you open a game, even if the idevice is in silenct mode, or game without sound, game is wich have this problem is the " Kritika ".

Casual Listener

the sound of spotify lowers much when you open a game, even if the idevice is in silenct mode, or game without sound, game is wich have this problem is the " Kritika ".

Starbuckbr

Casual Listener

2585 Views

2 replies

0 likes

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  • 2 replies
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Spotify Payment Problem

Hi guys i have a problem about payment. Payment page is loading but never show up. I tried to get premium either on mobile phone and on deskop but nothing change. SSI tried to find solutions on so many website like http://www.androhaber.net but could...

Newbie

Hi guys i have a problem about payment. Payment page is loading but never show up. I tried to get premium either on mobile phone and on deskop but nothing change.   SS I tried to find sol...

563 Views

0 replies

0 likes

Payment
Premium
Spotify
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Solved!! I can't add last.fm info (Spotify iPad)

I'm trying to enter my last.fm information so that the Spotify I have on my iPad will scrobble to last.fm. However, anytime I try to enter my username or password, the keyboard popup disappearss after one second. This seems to be broken. Anyone else ...

Casual Listener

I'm trying to enter my last.fm information so that the Spotify I have on my iPad will scrobble to last.fm. However, anytime I try to enter my username or password, the keyboard popup disappearss afte...

d_p_4

Composer

1486 Views

5 replies

1 likes

  • 1486 Views
  • 5 replies
  • 1 likes

Spotify premium

Ive been trying to get spotify premim with an itunes card but the problem is that on the spotify app the "get premium" notification doesnt show.. is their another way i can get the premium or??

Regular

Ive been trying to get spotify premim with an itunes card but the problem is that on the spotify app the "get premium" notification doesnt show.. is their another way i can get the premium or??

Maxim

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
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How to sync spotify to iPod nano

How do i sync my Spotify (1.0.38.171.g5e1cd7b2) to my ipod nano 7th generation?

Newbie

How do i sync my Spotify (1.0.38.171.g5e1cd7b2) to my ipod nano 7th generation?

Maxim

Spotify Star

1103 Views

1 replies

0 likes

  • 1103 Views
  • 1 replies
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Hi

I'm have bought Spotify gift card and trying to redeem it but doesn't work. And also my music it can't be skip or work without network

Casual Listener

I'm have bought Spotify gift card and trying to redeem it but doesn't work. And also my music it can't be skip or work without network

Maxim

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
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Help on spotify premium

Ive been trying to get spotify with an itunes card but the problem is that on the spotify app the "get premium" doesnt show... is theit another way i can get spotify with an itunes card?

Regular

Ive been trying to get spotify with an itunes card but the problem is that on the spotify app the "get premium" doesnt show... is theit another way i can get spotify with an itunes card?

Algee

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Scrobbling doesn't work on iOS 10

I noticed yesterday (disappointingly) that hundreds of listens to Elliott Smith have not been scrobbled to my Last.fm account. I checked my username and password, as well as toggled the setting on and off to no avail. Scrobbling from desktop works fi...

Casual Listener

I noticed yesterday (disappointingly) that hundreds of listens to Elliott Smith have not been scrobbled to my Last.fm account. I checked my username and password, as well as toggled the setting on an...

TonyWonder

Newbie

1447 Views

3 replies

3 likes

  • 1447 Views
  • 3 replies
  • 3 likes

[iOS][Your Music] Downloaded content being dumped and redownloaded.

I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how long this has been occurring. I have turned off downl...

Newbie

I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how lo...

554 Views

0 replies

0 likes

iOS
Your Music
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Não consigo entrar no Spotify pelo app do celular

Não estou conseguindo entrar pelo app!Está tudo correto, entro pelo pc e dá certo. Não é só minha conta, é qualquer uma. Não entra nenhuma conta

Newbie

Não estou conseguindo entrar pelo app! Está tudo correto, entro pelo pc e dá certo. Não é só minha conta, é qualquer uma. Não entra nenhuma conta 😭😭

cbertolima

Newbie

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Tracks disappeared on Library

Hi Guys, Got a problem with the ultimate app update on iOS. The majority of my tracks in Library has disapeared!! Someone knows what's goin' on and how to fix it ? Thanks

Casual Listener

 Hi Guys,   Got a problem with the ultimate app update on iOS.   The majority of my tracks in Library has disapeared!!   Someone knows what's goin' on and how to fix it ? &...

osornios

Spotify Star

527 Views

3 replies

0 likes

  • 527 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing songs from library

When I remove a song from my library it is still there when I reopen the app. Admittedly sometimes I am offline when I manage my library (i.e. remove songs) so I cannot be sure how that affects things. Is there a way I can define which device defines...

Regular

When I remove a song from my library it is still there when I reopen the app. Admittedly sometimes I am offline when I manage my library (i.e. remove songs) so I cannot be sure how that affects thing...

Jrevard

Regular

664 Views

3 replies

0 likes

  • 664 Views
  • 3 replies
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Solved!! family connect for one person not the rest

We have a family premium spotify account. We all ( 5 persons) want to connect to our wifi speakers. Only the administrator can connect and send music to the speakers . The rest of the family can not connect , not see a icoon or divice in the spotify ...

Casual Listener

We have a family premium spotify account. We all ( 5 persons) want to connect to our wifi speakers. Only the administrator can connect and send music to the speakers . The rest of the family can not ...

Gertw

Casual Listener

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

iOS 10 update - No longer working in car

Since the release of iOS 10, I have had the reoccuring issue of when I plug my phone into my car radio via lightning cable and play a target track that track will play for ~5-10 seconds. After that, the track will automatically switch to some other l...

Casual Listener

Since the release of iOS 10, I have had the reoccuring issue of when I plug my phone into my car radio via lightning cable and play a target track that track will play for ~5-10 seconds. After that, ...

jetme92

Casual Listener

530 Views

1 replies

1 likes

  • 530 Views
  • 1 replies
  • 1 likes