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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

236203 Views

56 replies

13 likes

  • 236203 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158456 Views

507 replies

108 likes

  • 158456 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108175 Views

19 replies

38 likes

  • 108175 Views
  • 19 replies
  • 38 likes

Shuffle???

My shuffle won't un-shuffle! When I tap it it say that I've discovered a premium feature. How do stop my iPhone from doing this, and stop it from shuffling?!?

Casual Listener

My shuffle won't un-shuffle! When I tap it it say that I've discovered a premium feature. How do stop my iPhone from doing this, and stop it from shuffling?!?

Hubo

Community Legend

420 Views

3 replies

0 likes

  • 420 Views
  • 3 replies
  • 0 likes

Art covers

There's a huge problem with art covers in ios app...They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!! ;(1st, I thought my internet connection was slow, bu...

Newbie

There's a huge problem with art covers in ios app... They load too slow or they often do not appear at all so you have to close the app and open it again to fix the problem which is very annoying!!!...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
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premium no me deja pagar

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

Newbie

quiero pagar mi spotify premium con itunes osea con una tarjeta y no me deja

osornios

Spotify Star

450 Views

1 replies

1 likes

  • 450 Views
  • 1 replies
  • 1 likes

Solved!! iOS spotify account not transferring

Hello!I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to facebook. It wont allow me to sign in and when I try ...

Newbie

Hello! I bought a new iPhone 6s today and am having probem signing in to my account. I created my account before there was a facebook link so I always have to use my user name instead of linking to ...

osornios

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

No party mode on my iPad (as a lot of people)

Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac. I am afraid that a manual action has to be done by spotify guys ?

Casual Listener

Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac.   I am afraid ...

artgamers14

Newbie

1265 Views

3 replies

0 likes

  • 1265 Views
  • 3 replies
  • 0 likes

Spotify Update

I'm from Germany so my english is very Bad. I hope u understand german. Ich hab mit Spotify Premium gekauft und ich kann keine neuen Songs oder Albums anhören? Die zeigt es mir nicht an. Ich hab das alte Spotify und updaten will es sich auch nicht. D...

Newbie

I'm from Germany so my english is very Bad. I hope u understand german. Ich hab mit Spotify Premium gekauft und ich kann keine neuen Songs oder Albums anhören? Die zeigt es mir nicht an. Ich hab das ...

MattSuda

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Spotify takes for ever to open on iPhone 6s

iPhone 6s - Spotify app takes forever to open and when it does, message is "cannot browse while offline" despite having 4G connectivity and interent access. I have reloaded the app but this does not help. Any ideas why?

Newbie

iPhone 6s  - Spotify app takes forever to open and when it does, message is "cannot browse while offline" despite having 4G connectivity and interent access. I have reloaded the app but this doe...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Unwanted Download

Hi there, i am using spotify on multiple Devices, including iphone. I am on ios 9.When I save a playlist or album, my iphone automatically downloads it, although i did not mark it as available offline.It also downloads albums i saved on other devices...

Newbie

Hi there,   i am using spotify on multiple Devices, including iphone. I am on ios 9. When I save a playlist or album, my iphone automatically downloads it, although i did not mark it as avail...

MattSuda

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Screen does not match the size of my iPad (weird)

I tried to save a song and I couldn't because screen was like this. Someone plz help.

Newbie

I tried to save a song and I couldn't because screen was like this. Someone plz help. 

MattSuda

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

cannot login through facebook

Wanted to buy spotify premium but cannot login it is synced to my facebook account can anyone help?

Newbie

Wanted to buy spotify premium but cannot login it is synced to my facebook account can anyone help?

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Unable to listen to local files on Iphone

Hi, I downloaded all my local files from my computer to my Iphone and there is a green arrow next to them. But since I've changed the location in which the local files are stored on my pc, all the local files on my phone still have a green arrow but ...

Newbie

Hi,   I downloaded all my local files from my computer to my Iphone and there is a green arrow next to them. But since I've changed the location in which the local files are stored on my pc, a...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

continious play

Hello, I was wondering if there is a way to continiously play my all my playlists. I use spotify connect (i phone) to play my ipad hooked up through my different zones in my house. My problem is that when one playlist is over, I have to run upstairs ...

Newbie

Hello, I was wondering if there is a way to continiously play my all my playlists.  I use spotify connect (i phone) to play my ipad hooked up through my different zones in my house.  My pro...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
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Can't listen to Spotufy in my car

I have an iphone and my car has an usb entry to plug the phone, but now I can't listen to Spotify beacuse it only reads the iPod, how can I solve this problem??

Newbie

I have an iphone and my car has an usb entry to plug the phone, but now I can't listen to Spotify beacuse it only reads the iPod, how can I solve this problem??

410 Views

0 replies

0 likes

  • 410 Views
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[iOS][Subscription]

Buena tarde,Soy usario de Tijuana Mexico, hace poco me suscribi a premiun po solo $9.00mn pero el telefono que traia antes se descompuso por lo que adquiri otro equipo (Iphone 6s) y al momento de descargar la aplicacion me dice que estoy con una cuen...

Newbie

Buena tarde,Soy usario de Tijuana Mexico, hace poco me suscribi a premiun po solo $9.00mn pero el telefono que traia antes se descompuso por lo que adquiri otro equipo (Iphone 6s) y al momento de des...

467 Views

0 replies

0 likes

iOS
Subscription
  • 467 Views
  • 0 replies
  • 0 likes

Accidentally Deleted Playlist Help

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted.Am I able to restore my iPhone to a backup from yesterday before this happened so I can get my song playl...

Casual Listener

I have an iPhone and this morning my iPhone was unlocked in my pocket and somehow all my songs that I put together over 2 years were all deleted. Am I able to restore my iPhone to a backup from ye...

Bittencourt

Spotify Star

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
  • 0 likes

Offline songs only play for a few seconds--unsyncing doesn't fix

I have a problem with offline mode where it seems like sometimes songs don't download properly--they stop after a few seconds and won't go to the next song. Unsyncing and resyncing them does not fix it, and it happens whether I listen to it offline o...

Newbie

I have a problem with offline mode where it seems like sometimes songs don't download properly--they stop after a few seconds and won't go to the next song. Unsyncing and resyncing them does not fix ...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Why is this happening

Every time I type in my log-in information and tap "log in" a message pops up that says "you have already registered an account with that E-mail address" and I'm a little confused because I'm logging in and not creating a new account

Newbie

Every time I type in my log-in information and tap "log in" a message pops up that says "you have already registered an account with that E-mail address" and I'm a little confused because I'm logging...

Bittencourt

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Can't hear any sound on bluetooth or headphones

When I have nothing connected, the muisc plays on my phone's speaker. But my headphones or the bluetooth in my car have no sound coming out. It's connected to the right available device. Other apps work fine such as Pandora. But not Spotify. Any idea...

Newbie

When I have nothing connected, the muisc plays on my phone's speaker. But my headphones or the bluetooth in my car have no sound coming out. It's connected to the right available device. Other apps w...

821 Views

0 replies

0 likes

  • 821 Views
  • 0 replies
  • 0 likes

Bought premium, still on free

My premium expired today, so I bought a new iTunes card (because I always pay through that), and subscribed again to premium through my iTunes subscriptions because it wouldn't let me buy it through the Spotify app. I've redownloaded the app, signed ...

Newbie

My premium expired today, so I bought a new iTunes card (because I always pay through that), and subscribed again to premium through my iTunes subscriptions because it wouldn't let me buy it through ...

MattSuda

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes