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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242105 Views

27 replies

5 likes

  • 242105 Views
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124926 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307713 Views

62 replies

16 likes

  • 307713 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132020 Views

19 replies

38 likes

  • 132020 Views
  • 19 replies
  • 38 likes

Downloaded songs have gone!

Hi everyone! A few days ago most of the albums I have downloaded appeard to have none or just a few songs available offline (the show the grey symbol not the green). Some albums have no song at all downloaded whereas many others still show a couple o...

Casual Listener

Hi everyone! A few days ago most of the albums I have downloaded appeard to have none or just a few songs available offline (the show the grey symbol not the green). Some albums have no song at ...

adriangio

Casual Listener

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
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Spotify CarPlay either steals control from other apps or doesn't play at all

There is a major bug with Spotify's CarPlay implementation that manifests one of two ways:Spotify always starts playing whenever CarPlay connects even when it was not the last audio app to play. It will even wrest control away from the audio app that...

Regular

There is a major bug with Spotify's CarPlay implementation that manifests one of two ways: Spotify always starts playing whenever CarPlay connects even when it was not the last audio app to play....

mcwinterr

Casual Listener

5385 Views

8 replies

2 likes

  • 5385 Views
  • 8 replies
  • 2 likes

new phone account changed

My dad gets Spotify premium through his work for free and I had it on my iPhone 6s. I just got my iPhone 7 yesterday and downloaded the spoitfy app, logged into my account and my account was changed to a free account and none of my music was there. W...

Casual Listener

My dad gets Spotify premium through his work for free and I had it on my iPhone 6s. I just got my iPhone 7 yesterday and downloaded the spoitfy app, logged into my account and my account was cha...

Maxim

Spotify Star

589 Views

3 replies

0 likes

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  • 3 replies
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iOS devices not signing into Premium Account

i am on Spotify online and i am capable of accessing my premium account and playlists. However, when I sign into my account on my iPad and iPhone, my Premium account does not transfer... It says I am logged in correctly but using the Free Spotify! Th...

Newbie

i am on Spotify online and i am capable of accessing my premium account and playlists. However, when I sign into my account on my iPad and iPhone, my Premium account does not transfer... It says I am...

Jman1119

Newbie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Not opening

Spotify icon is dark and it will not open. Just says "waiting" under neith and nothing happens. Try to delete it so I can re download it and nothing happens. Thanks

Newbie

Spotify icon is dark and it will not open. Just says "waiting" under neith and nothing happens. Try to delete it so I can re download it and nothing happens. Thanks

kmascaro0908

Casual Listener

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
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Hola, necesito ayuda!

Ya van como 5 veces o mas que descargo mi playlist y se descarga todo bien pero ya cuando no estoy en internet la reproduzco y casi la mayoria de las canciones estan bien pero otras no se reproducen hasta que tenga internet eso que ya las descarge ay...

Newbie

Ya van como 5 veces o mas que descargo mi playlist y se descarga todo bien pero ya cuando no estoy en internet la reproduzco y casi la mayoria de las canciones estan bien pero otras no se reproducen ...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
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Suggested songs

I'm really starting to get pissed. I've started listening to albums with over 20 songs on them and getting crappy suggested songs that run like 6 in a row and not the music I clicked on. Not only is it suggested music I'm listening to instrumental mu...

Newbie

I'm really starting to get pissed. I've started listening to albums with over 20 songs on them and getting crappy suggested songs that run like 6 in a row and not the music I clicked on. Not only is ...

497 Views

0 replies

5 likes

  • 497 Views
  • 0 replies
  • 5 likes

Acct has been hacked.

Someone else's music interrupts mine.'Nikita's playlist is now playing'

Casual Listener

Someone else's music interrupts mine. 'Nikita's playlist is now playing'

Rembrandt76

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
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no more premium?

less than a month ago, i bought a 12 month spotify premium card, and just today i got a "spotify abroad" error on both my laptop and my phone. i figured out how to fix that, but i no longer have premium. please help!

Newbie

less than a month ago, i bought a 12 month spotify premium card, and just today i got a "spotify abroad" error on both my laptop and my phone. i figured out how to fix that, but i no longer have prem...

marlonsphere

Roadie

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
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Spotify Premium on iPhone

On 10/4/2016, I made a Spotify account so I get Spotify premium for 7 days. The only time I can listen to my playlist is if I'm connected to wifi and it will only let me "shuffle play."i tried download my playlist so I can listen to it offline but it...

Newbie

On 10/4/2016, I made a Spotify account so I get Spotify premium for 7 days.  The only time I can listen to my playlist is if I'm connected to wifi and it will only let me "shuffle play." i tri...

osornios

Spotify Star

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Itunes Credit to Subscribe to Spotify Premium

I want to know how to get premium on the app on iPhone. I am currently running version 6.5

Newbie

I want to know how to get premium on the app on iPhone. I am currently running version 6.5

osornios

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Music I want won't play for my iPhone

Hi everyone, So I just got the computer program as well as the mobile app, and I just have a free account as of now. My computer program works great, but my phone is a different story. Whenever I try and tap a song to play, nothing happens. Instead i...

Newbie

Hi everyone,  So I just got the computer program as well as the mobile app, and I just have a free account as of now. My computer program works great, but my phone is a different story. Wheneve...

MichaelJerzak

Composer

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Solved!! songs disappeared

I updated to the IOS 10 and then attempted downloading all of my songs with no wifi connection. It was downloading but very slowly mind you. However, when I reopened Spotify all of my songs had disappeared. This made me real sad because this is the s...

Casual Listener

I updated to the IOS 10 and then attempted downloading all of my songs with no wifi connection. It was downloading but very slowly mind you. However, when I reopened Spotify all of my songs had disap...

aalliniece94

Casual Listener

944 Views

3 replies

0 likes

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  • 3 replies
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Album Art Does Not Match Album

For some reason a large portion of my music had its album art changed to a different album. As an example, a track clearly says "Queen" "Death on Two Legs" and "A Night at the Opera" but the album art shown is for Queen's Greatest Hits instead of A N...

Regular

For some reason a large portion of my music had its album art changed to a different album. As an example, a track clearly says "Queen" "Death on Two Legs" and "A Night at the Opera" but the album ar...

CudaHemi

Newbie

2595 Views

5 replies

1 likes

  • 2595 Views
  • 5 replies
  • 1 likes

Can't see the album artwork offline

I can not view the album artwork while im listening offline. I think this happened after I upgraded my phone to iOS10. PLEASE SOMEONE HELO ME!I am using and iPhone 6 btw.

Newbie

I can not view the album artwork while im listening offline. I think this happened after I upgraded my phone to iOS10. PLEASE SOMEONE HELO ME! I am using and iPhone 6 btw.

441 Views

0 replies

0 likes

  • 441 Views
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Syncing Local Library/iTunes Songs from Computer Spotify to iPhone 5S Spotify

I am having trouble getting songs from my computer to sync to my spotify on my iPhone 5S. In the past, I have downloaded remixes and other songs and they have gone into my iTunes playlist on my Mac computer. Then, I go to Spotify and place those loca...

Casual Listener

I am having trouble getting songs from my computer to sync to my spotify on my iPhone 5S. In the past, I have downloaded remixes and other songs and they have gone into my iTunes playlist on my Mac c...

1001 Views

0 replies

1 likes

iphone
itunes
Mac
offline sync
  • 1001 Views
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  • 1 likes

AYUDA CON LA APLICACION EN IOS

SEÑORES, POR QUÉ LA APLICACIÓN ME PESA CADA VEZ MAS, SI NISIQUIERA DESCARGO MUSICAS. RECIEN TENGO LA APLICACIÓN INSTALADA HACE UN PAR DE DIAS Y YA PASO 1GB DE PESO. ¿ALGUIEN ME PUEDE EXPLICAR COMO FUNCIONA ESTO? YA QUE EN IOS NO SE PUEDE BORRAR EL CA...

Newbie

SEÑORES, POR QUÉ LA APLICACIÓN ME PESA CADA VEZ MAS, SI NISIQUIERA DESCARGO MUSICAS. RECIEN TENGO LA APLICACIÓN INSTALADA HACE UN PAR DE DIAS Y YA PASO 1GB DE PESO. ¿ALGUIEN ME PUEDE EXPLICAR COMO FU...

428 Views

0 replies

0 likes

  • 428 Views
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Spotify premium/trial not working on mobile

So I got Spotify premium right, and it works on my computer and it says I have premium on my computer and mobile website. However, it says I have the free version on my phone still. I've tried reinstalling the app and logging out and back in, to no a...

Newbie

So I got Spotify premium right, and it works on my computer and it says I have premium on my computer and mobile website. However, it says I have the free version on my phone still. I've tried reinst...

munjili

Casual Listener

1797 Views

4 replies

0 likes

  • 1797 Views
  • 4 replies
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Solved!! IOS 6 ON MERCEDES MEDIA INTERFACE NOT RUNNING

Recently I updated my iphone to the IOS 6. The problem is that although my spotify app ran perfect on IOS 5 connected to the Mercedes Media Interface, with the IOS 6 the Mercedes Audio System tells me "no playable files". Anyone could solve the probl...

Newbie

    Recently I updated my iphone to the IOS 6. The problem is that although my spotify app ran perfect on IOS 5 connected to the Mercedes Media Interface, with the IOS 6 the Mercedes Au...

viaabruzzo

Casual Listener

10329 Views

6 replies

0 likes

  • 10329 Views
  • 6 replies
  • 0 likes