Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37126 Views
15 replies
36 likes

37126 Views
15 replies
36 likes

Profile Name (help)

How can i change my profile name (my account is not premium) please help

lazy_iguana
Newbie
How can i change my profile name (my account is not premium) please help
2016-09-01 3:22:12 PM
2016-09-02 12:35:50 PM
ItsJamesJ
Community Legend
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

How come I can't choose songs on mobile, but can on desktop?

NOTE: I understand choosing songs on mobile is a premium feature. No need to reply with that. I really, really, find this restriction stupid. All that's different is the screen size. I understand ads, limited skips, but seriously? People with free ar...

mgfusion3
Newbie
NOTE: I understand choosing songs on mobile is a premium feature. No need to reply with that. I really, really, find this restriction stupid. All that's different is the screen size. I under...
2016-09-01 12:42:01 AM
2016-09-02 6:09:39 AM
kbrooksc
Community Legend
4493 Views
1 replies
1 likes

4493 Views
1 replies
1 likes

Spotify iOS App doesn't work properly

So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every time I go back into Spotify the app will be frozen...

Incubaker
Casual Listener
So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every...
2016-09-02 5:07:35 AM
2016-09-02 6:04:54 AM
osornios
Spotify Star
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

Solved!! Lyrics

Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.

darthth0r
Newbie
Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.
2016-09-01 3:29:35 AM
2016-09-02 5:53:09 AM
aidaenamorado
Newbie
544 Views
3 replies
1 likes

544 Views
3 replies
1 likes

Lyrics

I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotify playlist. All I want to do is: Listen to a Spotif...

Peter61
Newbie
I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotif...
2016-06-02 8:57:00 AM
2016-09-02 5:43:01 AM
Athenry
Newbie
560 Views
1 replies
0 likes
lyrics

560 Views
1 replies
0 likes

Friend activity isn't showing on iPhone

For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to look for someone's spotify account? other than them having to l...

thagoverment
Casual Listener
For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to loo...
2016-09-02 2:57:24 AM
2016-09-02 2:58:35 AM
thagoverment
Casual Listener
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Stops playing after few seconds

When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Steps to reproduce the issue:Open the app (close it before if you had it...

vasconita
Newbie
When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Step...
2016-09-01 1:30:18 PM
605 Views
0 replies
0 likes

605 Views
0 replies
0 likes

Cannot upgrade To the premium version

After I paid trough iTunes Store the 12.99€, and after the iTunes Store show me the bill, my Spotify doesn't pass to the premium version, already deleted the app and downloaded again, tired everything, so since I spent those money and I can't use Spo...

MatteoBellora
Casual Listener
After I paid trough iTunes Store the 12.99€, and after the iTunes Store show me the bill, my Spotify doesn't pass to the premium version, already deleted the app and downloaded again, tired everythin...
2016-08-26 12:35:08 PM
2016-09-01 11:41:59 AM
MatteoBellora
Casual Listener
352 Views
4 replies
0 likes

352 Views
4 replies
0 likes

I can't login on ipad via facebook

I installed spotify on ipad, but when i try to login with facebook, i type the facebook user and password, and the screen stays white (see atached picture), and thats it. I cannot login without facebook, because i created my account via facebook.than...

lucasdebiagi
Newbie
I installed spotify on ipad, but when i try to login with facebook, i type the facebook user and password, and the screen stays white (see atached picture), and thats it. I cannot login without faceb...
2016-09-01 2:56:00 AM
188 Views
0 replies
0 likes

188 Views
0 replies
0 likes

algunas canciones no se reproducen

Hola, tengo el plan family premium, pero algunas canciones de mi playlists no se reproducen y otras si. Cual puede ser el problema? Mi telefono es un iphone SE.

Mica4
Casual Listener
Hola, tengo el plan family premium, pero algunas canciones de mi playlists no se reproducen y otras si. Cual puede ser el problema? Mi telefono es un iphone SE.
2016-09-01 1:23:24 AM
2016-09-01 2:23:46 AM
osornios
Spotify Star
259 Views
3 replies
0 likes

259 Views
3 replies
0 likes

Songs turned to censored?

I have a free account and I've always been able to listen to explicit songs in my playlists. Today I went to play an explicit song and it suddenly doesn't say it's explicit by the name. I went back to the album where the song came from and it says it...

Choleygrace
Newbie
I have a free account and I've always been able to listen to explicit songs in my playlists. Today I went to play an explicit song and it suddenly doesn't say it's explicit by the name. I went back t...
2016-08-31 12:20:24 AM
2016-08-31 12:51:10 AM
user-removed
Not applicable
206 Views
1 replies
1 likes

206 Views
1 replies
1 likes

Shazam create new list everytime

Everytime when i try to find a song with shazam, shazam creates a new "My Shazam Tracks" list on my spotify. I try to connect shazam about this issue ten days ago but there is no answer yet. Is there any suggestino to fix it?

HuB_H
Newbie
Everytime when i try to find a song with shazam, shazam creates a new "My Shazam Tracks" list on my spotify. I try to connect shazam about this issue ten days ago but there is no answer yet. Is ...
2016-08-31 12:46:34 AM
268 Views
0 replies
3 likes

268 Views
0 replies
3 likes

Available Offline vs Saved

Hi, I'm a premium subscriber and wondering what the difference between “Save” and ”Available Offline” is: When I save an album, i.e. in the Spotfiy App on my mac, it will be instantly downloaded and made available offline on my iPhone, although I hav...

MCK1
Newbie
Hi, I'm a premium subscriber and wondering what the difference between “Save” and ”Available Offline” is: When I save an album, i.e. in the Spotfiy App on my mac, it will be instantly downlo...
2016-02-26 7:46:28 PM
2016-08-31 11:57:43 PM
logan_samuelson
Newbie
4904 Views
2 replies
0 likes

4904 Views
2 replies
0 likes

Weird constant ringing while playing

Hello, I'm having an issue I can't figure out. I'm playing Spotify thru my iPad mini and during every single song, about every 30 seconds, I hear a telephone ringing. All of my notifications are turned off, and it's a ring my iPad has never made on i...

cactusdulcest
Newbie
Hello, I'm having an issue I can't figure out. I'm playing Spotify thru my iPad mini and during every single song, about every 30 seconds, I hear a telephone ringing. All of my notifications ar...
2016-08-31 10:27:02 PM
2016-08-31 11:55:45 PM
candacewhite_
Newbie
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

Can't sync local files to iPhone

Hey.So I just added local files to my desktop Spotify and they work just perfectly, but my iPhone wont find them? It just says my local files playlist is empty. Im logged in with same account to both devices and using same wifi connection.

rikupeltola
Casual Listener
Hey. So I just added local files to my desktop Spotify and they work just perfectly, but my iPhone wont find them? It just says my local files playlist is empty. Im logged in with same account to bo...
2016-08-25 12:38:16 PM
2016-08-31 8:06:50 PM
enkeria1992
Newbie
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

While driving in airplane mode

Why when I cross the border or travel on plane can I not listen to Spotify? I have paid for premium and downloaded songs??? What's going on?

Ryesor
Casual Listener
Why when I cross the border or travel on plane can I not listen to Spotify? I have paid for premium and downloaded songs??? What's going on?
2016-08-31 5:52:30 AM
2016-08-31 7:05:46 PM
Ryesor
Casual Listener
373 Views
5 replies
0 likes

373 Views
5 replies
0 likes

[iOS 10 Public Beta 7] Spotify crashed when try to preview music

Just like the title said. Whenever I try to preview song/album/playlist by long press, Spotify suddenly crashed and closed. I repeat this and get the same result.I dont know if it's iOS 10 beta fault or just Spotify hasnt maximized to iOS 10

kevinkejok
Casual Listener
Just like the title said. Whenever I try to preview song/album/playlist by long press, Spotify suddenly crashed and closed. I repeat this and get the same result. I dont know if it's iOS 10 beta fau...
2016-08-31 6:21:18 PM
2016-08-31 6:36:58 PM
Hubo
Community Legend
651 Views
1 replies
0 likes

651 Views
1 replies
0 likes

spotify offline mode

I'm looking for a device that has no camera and can run spotify in offline mode. cant have any devices with a camera at my work, so i can no longer use my phone. a bit of research showed i could do that with ipod touch gen3, if i run an older version...

Lowke
Casual Listener
I'm looking for a device that has no camera and can run spotify in offline mode. cant have any devices with a camera at my work, so i can no longer use my phone. a bit of research showed i could do t...
2016-08-31 4:57:38 PM
2016-08-31 5:23:17 PM
Lowke
Casual Listener
238 Views
2 replies
0 likes

238 Views
2 replies
0 likes

How to purchase Premium as In App with AppStore credit?

Hello all I want to move from Apple Music to Spotify and have some credits left on the apple AppStore. Want to spend them on Spotify premium but currently can't. So as Long as there are no inapp purchase for premium I will have to stay with Apple Mus...

user-removed
Visitor
Hello all I want to move from Apple Music to Spotify and have some credits left on the apple AppStore. Want to spend them on Spotify premium but currently can't. So as Long as there are no i...
2016-08-30 9:23:49 PM
2016-08-31 3:22:30 PM
Maxim
Spotify Star
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Disappearing Playlist

I am on Spotify premium. Just yesterday my account was working fine. I opened spotify today to find all my playlists had disappeared. And when i try to play a song, they stop playing midway. I've read some posts suggesting that it could possibly be b...

monicamermaid
Newbie
I am on Spotify premium. Just yesterday my account was working fine. I opened spotify today to find all my playlists had disappeared. And when i try to play a song, they stop playing midway. I've rea...
2016-08-31 10:13:32 AM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

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