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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

  • 293873 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

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  • 19 replies
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My login works on my Mac but not on iPhone

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Casual Listener

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Spaceboy88

Roadie

503 Views

3 replies

0 likes

  • 503 Views
  • 3 replies
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[All Platforms] language and country buttons

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.

Casual Listener

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.  

Hubo

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

language

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start using Spotify on my mobile? BTW, my response to yo...

Casual Listener

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start...

Hubo

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Daily mix iOS

Hello,I'm French and I don't find daily mix in Spotify on iOS is it normal?Somebody could help me please?Regards

Casual Listener

Hello, I'm French and I don't find daily mix in Spotify on iOS is it normal? Somebody could help me please? Regards

Wikieo

Casual Listener

749 Views

4 replies

0 likes

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  • 4 replies
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Problems logging in

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was able to access it on my iPhone 4s but when I am try...

Newbie

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was ...

Spaceboy88

Roadie

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

An error occurred?

Heaps of storage on my iPad, tried restarting, internet works perfectly ...

Visitor

Heaps of storage on my iPad, tried restarting, internet works perfectly ...

shandorai

Regular

974 Views

3 replies

1 likes

  • 974 Views
  • 3 replies
  • 1 likes

After a couple of songs spotify changes albums from the aritst

When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?

Casual Listener

When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?

424 Views

0 replies

0 likes

  • 424 Views
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Can't login

Got a new iPhone 6 Plus as my previous iPhone 5 got smashed.On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me.It says 'Login failed. You already created an account with this email address'.H...

Casual Listener

Got a new iPhone 6 Plus as my previous iPhone 5 got smashed. On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me. It says 'Login failed...

Nykrebs

Casual Listener

513 Views

2 replies

0 likes

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  • 2 replies
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Spotify freezes constantly and keeps crashing

On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...

Casual Listener

On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...

d_p_4

Composer

2649 Views

5 replies

0 likes

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  • 5 replies
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iOS 9 App crashes constantly

I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, then when I go back to choose antoher, it locks up,...

Casual Listener

I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, ...

d_p_4

Composer

908 Views

1 replies

0 likes

crashes
ios 9
iphone
  • 908 Views
  • 1 replies
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Solved!! 7 day free trial

Hi!I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email. I choosed a 7 days free trial within the app on my Ipad. But since i cant acces my ancount i am worried i will g...

Newbie

Hi! I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email.  I choosed a 7 days free trial within the a...

d_p_4

Composer

943 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Delete a song

Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is.I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I say. Anyway - any suggestions?

Casual Listener

Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is. I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I ...

JonciaK

Regular

707 Views

2 replies

0 likes

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  • 2 replies
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Changing country

I've just moved back to Australia from the UK and i'm having trouble changing my country default. When I try to change the settings in update profile, it won't let me change the country. Any advice?

Newbie

I've just moved back to Australia from the UK and i'm having trouble changing my country default. When I try to change the settings in update profile, it won't let me change the country. Any advice?

Bittencourt

Spotify Star

387 Views

1 replies

0 likes

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  • 1 replies
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I don't have a navigation bar?

Everyone I know has had the navigation bar on their spotify app for months that makes getting around the app so much easier but after deleting and reinstalling, I still don't have one. I saw on other threads it is region dependent but I'm in US and l...

Casual Listener

Everyone I know has had the navigation bar on their spotify app for months that makes getting around the app so much easier but after deleting and reinstalling, I still don't have one. I saw on other...

adriank1410

Roadie

611 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Shuffling

The shuffle play button doesn't work properly after the recent update, it picks a random song but then starts playing from the start of my playlist once the song has ended, what can i do to get it working again?

Casual Listener

The shuffle play button doesn't work properly after the recent update, it picks a random song but then starts playing from the start of my playlist once the song has ended, what can i do to get it wo...

Rfoddering

Casual Listener

751 Views

2 replies

0 likes

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  • 2 replies
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playlists wont sync!

whenever i go to sync my playlists on spotify it now tells me that "there was an error communicating with spotify, some tracks couldn be made available offline, spotify will try again later" this happens to every single playlist i try to sync help an...

Newbie

whenever i go to sync my playlists on spotify it now tells me that "there was an error communicating with spotify, some tracks couldn be made available offline, spotify will try again later" this hap...

Evelawler

Newbie

6414 Views

41 replies

0 likes

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  • 41 replies
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Chromecast Audio not working with Spotify iOS (premium)

Hi all, I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio shows up in the Google Cast iOS app, and I can stream audio to it ...

Newbie

Hi all,   I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio s...

DesruX

Casual Listener

1511 Views

1 replies

1 likes

chromecast audio
Connect
  • 1511 Views
  • 1 replies
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Starred playlists on desktop and iPhone don't match

My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??

Newbie

My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??

402 Views

0 replies

0 likes

  • 402 Views
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Spotify home/search/browse won't load

My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'.I've tried restarting the phone, restoring it, deleting the...

Newbie

My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'. I've t...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
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Local Files Fail to Sync to iPhone

Alright, so I've never had any problems before with my local files syncing on to my iPhone, but all of a sudden none of my local files will sync when I plug my phone into my Mac. I'm following all the instructions that Spotify gives you, but nothing ...

Newbie

Alright, so I've never had any problems before with my local files syncing on to my iPhone, but all of a sudden none of my local files will sync when I plug my phone into my Mac. I'm following all th...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes