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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

  • 37166 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
  • 102669 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
  • 1305 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

  • 299149 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

  • 125835 Views
  • 19 replies
  • 38 likes

Says I need to upgrade to premium but I'm already premium

I changed iPhones and I backed all my playlist up before I wiped the old phone and now it says I have no playlists on Spotify on

Casual Listener

I changed iPhones and I backed all my playlist up before I wiped the old phone and now it says I have no playlists on Spotify on

Maxim

Spotify Star

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Pago a premium y sigo siendo free (Y)

Hola! Ayer pagué mi suscripcion de 3 meses por 0'99 eur... En la pagina de spotify meto mi correo y me sale que tengo la cuenta premium..en la app me sale que tengo la Free(inclusive con anuncios) he hecho todo lo que me ofreceis en la pagina para in...

Newbie

Hola! Ayer pagué mi suscripcion de 3 meses por 0'99 eur... En la pagina de spotify meto mi correo y me sale que tengo la cuenta premium..en la app me sale que tengo la Free(inclusive con anuncios) he...

aflenco

Newbie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

I have problems playing music in offline

I have premium account and already download my playlist. But in offline mode ı can't listen some musics. Some musics stops playing in half somes even playing. What can I do?

Casual Listener

I have premium account and already download my playlist. But in offline mode ı can't listen some musics. Some musics stops playing in half somes even playing. What can I do?

ErtuncBurak

Casual Listener

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Offline shuffle playing all tracks instead of downloaded tracks, so I have to fast forward 90% of tr

Offline shuffle is trying to play tracks that are not downloaded to my device. This means they don't play and I have to fast forward the majority of tracks until one plays. This only started since iOS10 update. It is really annoying as I try to drive...

Regular

Offline shuffle is trying to play tracks that are not downloaded to my device. This means they don't play and I have to fast forward the majority of tracks until one plays. This only started since iO...

Lblofeld23

Regular

596 Views

2 replies

1 likes

  • 596 Views
  • 2 replies
  • 1 likes

Continue as "Mary?"

Hello. I am trying to log onto my Spotify from my phone. It is linked to my facebook and It keeps asking me if I want to continue as Mary. I am not Mary but there is no option for no. If I click yes that I am Mary (just to see if I can then log out,)...

Newbie

Hello. I am trying to log onto my Spotify from my phone. It is linked to my facebook and It keeps asking me if I want to continue as Mary. I am not Mary but there is no option for no. If I click yes ...

Swanny

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Splaybackerror on certain record.

I can't play this record. I have 9.3.1 iOS and the latest Spotify version.

Casual Listener

I can't play this record. I have 9.3.1 iOS and the latest Spotify version.

Cupcakeboy

Newbie

2361 Views

9 replies

2 likes

Splaybackerror
  • 2361 Views
  • 9 replies
  • 2 likes

Static IOS 10 IPhone 7

I got the new iPhone on the release date, and my Spotify app is almost useless. Constant hissing and white noise sounds! Track will continue playing as static. It doesn't seem to be specific songs or files either. I have uninstalled and reinstalled a...

Casual Listener

I got the new iPhone on the release date, and my Spotify app is almost useless. Constant hissing and white noise sounds! Track will continue playing as static. It doesn't seem to be specific songs or...

Natalieface

Casual Listener

883 Views

2 replies

0 likes

  • 883 Views
  • 2 replies
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Play queue on iPad (iOS10) cannot be deleted

Hello, My play queue works as intended as long as I only add albums or single songs. The moment I select an album to be played, it resets the queue and puts in all of the album songs. However, the moment I put any playlist in the queue, it will ONLY ...

Visitor

Hello,   My play queue works as intended as long as I only add albums or single songs. The moment I select an album to be played, it resets the queue and puts in all of the album songs. Howeve...

Swanny

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Trouble logging into account

I am having trouble logging into my account on the Spotify app on my iPhone. I am able to log in on my iPad in the Spotify app, but not on my iPhone. I have reset the password and country as I have recently moved. I restarted my iPhone and deleted an...

Newbie

I am having trouble logging into my account on the Spotify app on my iPhone. I am able to log in on my iPad in the Spotify app, but not on my iPhone. I have reset the password and country as I have r...

Swanny

Community Legend

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

iOS update issue with Spotify

After iOS update Spotify states it's in an offline status when it's not

Newbie

After iOS update Spotify states it's in an offline status when it's not

Swanny

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Cant see Follow panel of friends playlist stream activity.

Hi my desktop app has stopped showing the panel to the side with what my friends are playing. Is there a way of getting it back? For the life of me I cant seem to find where to do this. Also when I go to follow under facebook it says "There are no mo...

Casual Listener

Hi my desktop app has stopped showing the panel to the side with what my friends are playing. Is there a way of getting it back? For the life of me I cant seem to find where to do this.   ...

vista-vision

Casual Listener

3099 Views

6 replies

1 likes

follow
friend stream
  • 3099 Views
  • 6 replies
  • 1 likes

Solved!! friends activity not showing under activity

Hi, This is killing me and i feel like its something simple to fix! Im pretty new to spotify but cant for the life of me work this one out. When i listen to music my friends get in contact with and tell me what ive been listening too as somewhere in ...

Casual Listener

Hi,   This is killing me and i feel like its something simple to fix!   Im pretty new to spotify but cant for the life of me work this one out.   When i listen to music my ...

vista-vision

Casual Listener

4548 Views

5 replies

1 likes

  • 4548 Views
  • 5 replies
  • 1 likes

Solved!! I can't download any song

I can't download any song to listen off-line, ir says "waiting to dowload" and never do, already tried reinstal

Regular

I can't download any song to listen off-line, ir says "waiting to dowload" and never do, already tried reinstal

iHomesick

Regular

1843 Views

13 replies

0 likes

  • 1843 Views
  • 13 replies
  • 0 likes

Bug in scrobbling to Last.fm - timestamp has bad timezone

Hello, I would like to report a bug with scrobbling music to last.fm - my last.fm profile shows bad timestamp on items scrobbled by Spotify for iOS. It seems it is shifted by -1hr. I have to notice I have set same timezone on iphone and on last.fm pr...

Casual Listener

Hello, I would like to report a bug with scrobbling music to last.fm - my last.fm profile shows bad timestamp on items scrobbled by Spotify for iOS. It seems it is shifted by -1hr. I have to notice...

user-removed

Not applicable

1099 Views

3 replies

1 likes

  • 1099 Views
  • 3 replies
  • 1 likes

Problems using Chromecast with Spotify on iPhone

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem with Spotify. I have the latest version of Spotify (ve...

Newbie

I have problems using Chromecast with Spotify on my iPhone 6 as Chromecast doesn't appear on the list of available devices. Chromecast works fine with other apps so I suspect it must be a problem wit...

catootje

Casual Listener

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

My login works on my Mac but not on iPhone

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Casual Listener

I can log in to Spotify on my Mac, but the same login will not work on my iPhone. Any solutions?

Spaceboy88

Roadie

531 Views

3 replies

0 likes

  • 531 Views
  • 3 replies
  • 0 likes

[All Platforms] language and country buttons

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.

Casual Listener

Where can I change language on my iPhone from Greek to Norwegian? I don´t understand a word.  

Hubo

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

language

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start using Spotify on my mobile? BTW, my response to yo...

Casual Listener

I live in Norway and on my mac, the language is in Norwegian. However, on my iPhone, the language is in Greek! I don´t understand a single word. How and where do I change language so that I can start...

Hubo

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Daily mix iOS

Hello,I'm French and I don't find daily mix in Spotify on iOS is it normal?Somebody could help me please?Regards

Casual Listener

Hello, I'm French and I don't find daily mix in Spotify on iOS is it normal? Somebody could help me please? Regards

Wikieo

Casual Listener

807 Views

4 replies

0 likes

  • 807 Views
  • 4 replies
  • 0 likes

Problems logging in

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was able to access it on my iPhone 4s but when I am try...

Newbie

New account worked well until I had to open my account on my second device. It kept saying that username/password incorrect. After a couple of tries I just gave up and opted to reset password. I was ...

Spaceboy88

Roadie

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes