Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237473 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118673 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447168 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305472 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm strying to move songs to a new SD device but the symbol of 3 lines stacked on top of each other doesn't appear. Can anyone offer help as to what I'm doing incorrectly? The instructions seem simple enough but the symbol is no where to be found. Ch...
I'm strying to move songs to a new SD device but the symbol of 3 lines stacked on top of each other doesn't appear. Can anyone offer help as to what I'm doing incorrectly? The instructions seem simpl...
392 Views
0 replies
0 likes
Spotted the Daily Mix on Spotify IOS app two weeks ago and loved the first two days mixes but since then there's been no more Daily mixes? Whats Up with That?? Anyone had the Same or Know a Solution??
Spotted the Daily Mix on Spotify IOS app two weeks ago and loved the first two days mixes but since then there's been no more Daily mixes? Whats Up with That?? Anyone had the Same or Know a Solution??
Casual Listener
874 Views
2 replies
0 likes
Roadie
1161 Views
1 replies
0 likes
Hi everyone! A few days ago most of the albums I have downloaded appeard to have none or just a few songs available offline (the show the grey symbol not the green). Some albums have no song at all downloaded whereas many others still show a couple o...
Hi everyone! A few days ago most of the albums I have downloaded appeard to have none or just a few songs available offline (the show the grey symbol not the green). Some albums have no song at ...
Casual Listener
594 Views
1 replies
0 likes
There is a major bug with Spotify's CarPlay implementation that manifests one of two ways:Spotify always starts playing whenever CarPlay connects even when it was not the last audio app to play. It will even wrest control away from the audio app that...
There is a major bug with Spotify's CarPlay implementation that manifests one of two ways: Spotify always starts playing whenever CarPlay connects even when it was not the last audio app to play....
Casual Listener
5336 Views
8 replies
2 likes
My dad gets Spotify premium through his work for free and I had it on my iPhone 6s. I just got my iPhone 7 yesterday and downloaded the spoitfy app, logged into my account and my account was changed to a free account and none of my music was there. W...
My dad gets Spotify premium through his work for free and I had it on my iPhone 6s. I just got my iPhone 7 yesterday and downloaded the spoitfy app, logged into my account and my account was cha...
Spotify Star
581 Views
3 replies
0 likes
i am on Spotify online and i am capable of accessing my premium account and playlists. However, when I sign into my account on my iPad and iPhone, my Premium account does not transfer... It says I am logged in correctly but using the Free Spotify! Th...
i am on Spotify online and i am capable of accessing my premium account and playlists. However, when I sign into my account on my iPad and iPhone, my Premium account does not transfer... It says I am...
Newbie
490 Views
1 replies
0 likes
Spotify icon is dark and it will not open. Just says "waiting" under neith and nothing happens. Try to delete it so I can re download it and nothing happens. Thanks
Spotify icon is dark and it will not open. Just says "waiting" under neith and nothing happens. Try to delete it so I can re download it and nothing happens. Thanks
Casual Listener
467 Views
1 replies
0 likes
Ya van como 5 veces o mas que descargo mi playlist y se descarga todo bien pero ya cuando no estoy en internet la reproduzco y casi la mayoria de las canciones estan bien pero otras no se reproducen hasta que tenga internet eso que ya las descarge ay...
Ya van como 5 veces o mas que descargo mi playlist y se descarga todo bien pero ya cuando no estoy en internet la reproduzco y casi la mayoria de las canciones estan bien pero otras no se reproducen ...
412 Views
0 replies
0 likes
I'm really starting to get pissed. I've started listening to albums with over 20 songs on them and getting crappy suggested songs that run like 6 in a row and not the music I clicked on. Not only is it suggested music I'm listening to instrumental mu...
I'm really starting to get pissed. I've started listening to albums with over 20 songs on them and getting crappy suggested songs that run like 6 in a row and not the music I clicked on. Not only is ...
496 Views
0 replies
5 likes
Someone else's music interrupts mine.'Nikita's playlist is now playing'
Someone else's music interrupts mine. 'Nikita's playlist is now playing'
Casual Listener
525 Views
2 replies
0 likes
less than a month ago, i bought a 12 month spotify premium card, and just today i got a "spotify abroad" error on both my laptop and my phone. i figured out how to fix that, but i no longer have premium. please help!
less than a month ago, i bought a 12 month spotify premium card, and just today i got a "spotify abroad" error on both my laptop and my phone. i figured out how to fix that, but i no longer have prem...
Roadie
564 Views
2 replies
0 likes
On 10/4/2016, I made a Spotify account so I get Spotify premium for 7 days. The only time I can listen to my playlist is if I'm connected to wifi and it will only let me "shuffle play."i tried download my playlist so I can listen to it offline but it...
On 10/4/2016, I made a Spotify account so I get Spotify premium for 7 days. The only time I can listen to my playlist is if I'm connected to wifi and it will only let me "shuffle play." i tri...
Spotify Star
431 Views
1 replies
0 likes
I want to know how to get premium on the app on iPhone. I am currently running version 6.5
I want to know how to get premium on the app on iPhone. I am currently running version 6.5
Spotify Star
437 Views
1 replies
0 likes
Hi everyone, So I just got the computer program as well as the mobile app, and I just have a free account as of now. My computer program works great, but my phone is a different story. Whenever I try and tap a song to play, nothing happens. Instead i...
Hi everyone, So I just got the computer program as well as the mobile app, and I just have a free account as of now. My computer program works great, but my phone is a different story. Wheneve...
Composer
435 Views
1 replies
0 likes
I updated to the IOS 10 and then attempted downloading all of my songs with no wifi connection. It was downloading but very slowly mind you. However, when I reopened Spotify all of my songs had disappeared. This made me real sad because this is the s...
I updated to the IOS 10 and then attempted downloading all of my songs with no wifi connection. It was downloading but very slowly mind you. However, when I reopened Spotify all of my songs had disap...
Casual Listener
938 Views
3 replies
0 likes
For some reason a large portion of my music had its album art changed to a different album. As an example, a track clearly says "Queen" "Death on Two Legs" and "A Night at the Opera" but the album art shown is for Queen's Greatest Hits instead of A N...
For some reason a large portion of my music had its album art changed to a different album. As an example, a track clearly says "Queen" "Death on Two Legs" and "A Night at the Opera" but the album ar...
Newbie
2579 Views
5 replies
1 likes
I can not view the album artwork while im listening offline. I think this happened after I upgraded my phone to iOS10. PLEASE SOMEONE HELO ME!I am using and iPhone 6 btw.
I can not view the album artwork while im listening offline. I think this happened after I upgraded my phone to iOS10. PLEASE SOMEONE HELO ME! I am using and iPhone 6 btw.
437 Views
0 replies
0 likes
I am having trouble getting songs from my computer to sync to my spotify on my iPhone 5S. In the past, I have downloaded remixes and other songs and they have gone into my iTunes playlist on my Mac computer. Then, I go to Spotify and place those loca...
I am having trouble getting songs from my computer to sync to my spotify on my iPhone 5S. In the past, I have downloaded remixes and other songs and they have gone into my iTunes playlist on my Mac c...
997 Views
0 replies
1 likes
