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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43367 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109039 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301892 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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Acct has been hacked.

Someone else's music interrupts mine.'Nikita's playlist is now playing'

Casual Listener

Someone else's music interrupts mine. 'Nikita's playlist is now playing'

Rembrandt76

Casual Listener

520 Views

2 replies

0 likes

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no more premium?

less than a month ago, i bought a 12 month spotify premium card, and just today i got a "spotify abroad" error on both my laptop and my phone. i figured out how to fix that, but i no longer have premium. please help!

Newbie

less than a month ago, i bought a 12 month spotify premium card, and just today i got a "spotify abroad" error on both my laptop and my phone. i figured out how to fix that, but i no longer have prem...

marlonsphere

Roadie

560 Views

2 replies

0 likes

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Spotify Premium on iPhone

On 10/4/2016, I made a Spotify account so I get Spotify premium for 7 days. The only time I can listen to my playlist is if I'm connected to wifi and it will only let me "shuffle play."i tried download my playlist so I can listen to it offline but it...

Newbie

On 10/4/2016, I made a Spotify account so I get Spotify premium for 7 days.  The only time I can listen to my playlist is if I'm connected to wifi and it will only let me "shuffle play." i tri...

osornios

Spotify Star

425 Views

1 replies

0 likes

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  • 1 replies
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Itunes Credit to Subscribe to Spotify Premium

I want to know how to get premium on the app on iPhone. I am currently running version 6.5

Newbie

I want to know how to get premium on the app on iPhone. I am currently running version 6.5

osornios

Spotify Star

432 Views

1 replies

0 likes

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Music I want won't play for my iPhone

Hi everyone, So I just got the computer program as well as the mobile app, and I just have a free account as of now. My computer program works great, but my phone is a different story. Whenever I try and tap a song to play, nothing happens. Instead i...

Newbie

Hi everyone,  So I just got the computer program as well as the mobile app, and I just have a free account as of now. My computer program works great, but my phone is a different story. Wheneve...

MichaelJerzak

Composer

430 Views

1 replies

0 likes

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Solved!! songs disappeared

I updated to the IOS 10 and then attempted downloading all of my songs with no wifi connection. It was downloading but very slowly mind you. However, when I reopened Spotify all of my songs had disappeared. This made me real sad because this is the s...

Casual Listener

I updated to the IOS 10 and then attempted downloading all of my songs with no wifi connection. It was downloading but very slowly mind you. However, when I reopened Spotify all of my songs had disap...

aalliniece94

Casual Listener

927 Views

3 replies

0 likes

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Album Art Does Not Match Album

For some reason a large portion of my music had its album art changed to a different album. As an example, a track clearly says "Queen" "Death on Two Legs" and "A Night at the Opera" but the album art shown is for Queen's Greatest Hits instead of A N...

Regular

For some reason a large portion of my music had its album art changed to a different album. As an example, a track clearly says "Queen" "Death on Two Legs" and "A Night at the Opera" but the album ar...

CudaHemi

Newbie

2509 Views

5 replies

1 likes

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Can't see the album artwork offline

I can not view the album artwork while im listening offline. I think this happened after I upgraded my phone to iOS10. PLEASE SOMEONE HELO ME!I am using and iPhone 6 btw.

Newbie

I can not view the album artwork while im listening offline. I think this happened after I upgraded my phone to iOS10. PLEASE SOMEONE HELO ME! I am using and iPhone 6 btw.

431 Views

0 replies

0 likes

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Syncing Local Library/iTunes Songs from Computer Spotify to iPhone 5S Spotify

I am having trouble getting songs from my computer to sync to my spotify on my iPhone 5S. In the past, I have downloaded remixes and other songs and they have gone into my iTunes playlist on my Mac computer. Then, I go to Spotify and place those loca...

Casual Listener

I am having trouble getting songs from my computer to sync to my spotify on my iPhone 5S. In the past, I have downloaded remixes and other songs and they have gone into my iTunes playlist on my Mac c...

985 Views

0 replies

1 likes

iphone
itunes
Mac
offline sync
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AYUDA CON LA APLICACION EN IOS

SEÑORES, POR QUÉ LA APLICACIÓN ME PESA CADA VEZ MAS, SI NISIQUIERA DESCARGO MUSICAS. RECIEN TENGO LA APLICACIÓN INSTALADA HACE UN PAR DE DIAS Y YA PASO 1GB DE PESO. ¿ALGUIEN ME PUEDE EXPLICAR COMO FUNCIONA ESTO? YA QUE EN IOS NO SE PUEDE BORRAR EL CA...

Newbie

SEÑORES, POR QUÉ LA APLICACIÓN ME PESA CADA VEZ MAS, SI NISIQUIERA DESCARGO MUSICAS. RECIEN TENGO LA APLICACIÓN INSTALADA HACE UN PAR DE DIAS Y YA PASO 1GB DE PESO. ¿ALGUIEN ME PUEDE EXPLICAR COMO FU...

419 Views

0 replies

0 likes

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Spotify premium/trial not working on mobile

So I got Spotify premium right, and it works on my computer and it says I have premium on my computer and mobile website. However, it says I have the free version on my phone still. I've tried reinstalling the app and logging out and back in, to no a...

Newbie

So I got Spotify premium right, and it works on my computer and it says I have premium on my computer and mobile website. However, it says I have the free version on my phone still. I've tried reinst...

munjili

Casual Listener

1787 Views

4 replies

0 likes

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Solved!! IOS 6 ON MERCEDES MEDIA INTERFACE NOT RUNNING

Recently I updated my iphone to the IOS 6. The problem is that although my spotify app ran perfect on IOS 5 connected to the Mercedes Media Interface, with the IOS 6 the Mercedes Audio System tells me "no playable files". Anyone could solve the probl...

Newbie

    Recently I updated my iphone to the IOS 6. The problem is that although my spotify app ran perfect on IOS 5 connected to the Mercedes Media Interface, with the IOS 6 the Mercedes Au...

viaabruzzo

Casual Listener

10283 Views

6 replies

0 likes

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Spotify stops playing and connects to other iPhones?!

I posted this accidentaly in the Android section, here is my original Problem: Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my musi...

Casual Listener

I posted this accidentaly in the Android section, here is my original Problem:   Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unk...

tkkimball

Newbie

649 Views

1 replies

0 likes

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· device limitation

I have had no problems since I subscribed to the Premium service but yesterday Spotify has decided that I have more than 3 devices attached to my account...........completely impossible since I only have an iPhone 6 and an iPad that have offliine pla...

Casual Listener

I have had no problems since I subscribed to the Premium service but yesterday Spotify has decided that I have more than 3 devices attached to my account...........completely impossible since I only ...

aodhokeady

Gig Goer

546 Views

1 replies

0 likes

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Solved!! Browse not working in iPad

Everything else working perfectly, just browse tab show weird message.I tried:1) Logout/Login2) Restart iPad3) Reinstalling app4) Removing device from offline list Nothing helps.

Regular

Everything else working perfectly, just browse tab show weird message. I tried: 1) Logout/Login 2) Restart iPad 3) Reinstalling app 4) Removing device from offline list    Nothing he...

Bundestrojaner

Casual Listener

4632 Views

12 replies

1 likes

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Get logged out, when my phone runs out of battery?

Eventough I own Spotify Premium, when my phone turns down, I get logged out and my downloaded songs are gone?!But just since the new update! If this doesn't change, I will switch to Apple Music!Need Help please ._.

Casual Listener

Eventough I own Spotify Premium, when my phone turns down, I get logged out and my downloaded songs are gone?! But just since the new update! If this doesn't change, I will switch to Apple Music! N...

Swanny

Community Legend

724 Views

3 replies

0 likes

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Spotify on iPad not working behind a proxy but iPhone will

Hello, I am having trouble with spotify on ipad at a school I work at. The iPhone version will happily connect through the proxy server and work where as the iPad, pointing to the same proxy server with the same account, can not access Spotify. It si...

Newbie

Hello, I am having trouble with spotify on ipad at a school I work at. The iPhone version will happily connect through the proxy server and work where as the iPad, pointing to the same proxy server w...

1083 Views

0 replies

0 likes

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Playback doesn't work

Hi there! I noticed at the gym my trainer was using Spotify with the music overlapping like a dj does. After researching, my Spotify should be doing the same thing with playback on and the overlap of 12 seconds but nothing is working! It stops the so...

Newbie

Hi there! I noticed at the gym my trainer was using Spotify with the music overlapping like a dj does. After researching, my Spotify should be doing the same thing with playback on and the overlap of...

346 Views

0 replies

0 likes

  • 346 Views
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