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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69827 Views
  • 16 replies
  • 37 likes
  • 69827 Views
  • 16 replies
  • 37 likes

Solved!! I want to disacticate my 7 days free trial spot icy premium

Hi, I've a problem... Today incorrectly accepted the 7 days free trial of my spotify free account! I know that at the end of my free week, my account will become automatically a premium account and I'll pay for that...Please, What should I do to canc...

  • Newbie
  • Hi, I've a problem... Today incorrectly accepted the 7 days free trial of my spotify free account! I know that at the end of my free week, my account will become automatically a premium account and I...
  • sillysmudge
  • Casual Listener
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Not happy

£9.99 has been taken out my bank account after I canceled supsricption!! I want my money back!!!

  • Newbie
  • £9.99 has been taken out my bank account after I canceled supsricption!! I want my money back!!!
  • musiccornercv
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Notes - Spotify for iOS 6.5.0

- Spotify is now iOS 10 compatible.- New: To all our friends who speak Czech, now Spotify speaks your language. - New: Spotify welcomes Jaguar Land Rover integration. - 'Available Offline' is now called 'Download'. Tap to save tracks for offline list...

  • Spotify
  • Spotify
  • - Spotify is now iOS 10 compatible. - New: To all our friends who speak Czech, now Spotify speaks your language. - New: Spotify welcomes Jaguar Land Rover integration. - 'Available Offline' is n...
  • 1278 Views
  • 0 replies
  • 5 likes
  • 1278 Views
  • 0 replies
  • 5 likes

Solved!! Family Subscriptions!

I cancel my suscription on itunes.... Now how can i do to get in a faMily suscription whith my iPad ?

  • Newbie
  • I cancel my suscription on itunes.... Now how can i do to get in a faMily suscription whith my iPad ? 
  • KatesHere
  • Community Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Turning off shuffle play is a premium feature?

Now come on Spotify. This just isn't right. I have to pay you if I want to listen to an album in order? Now the adds though that'd make me subscribe if I had the money to spare. But are you seriously going to keep it like that?

  • Casual Listener
  • Now come on Spotify. This just isn't right. I have to pay you if I want to listen to an album in order? Now the adds though that'd make me subscribe if I had the money to spare. But are you seriously...
  • SuprntrlAngel
  • Casual Listener
  • 1071 Views
  • 2 replies
  • 2 likes
  • 1071 Views
  • 2 replies
  • 2 likes

Spotify Gives False Battery Meter Reading

I have an Iphone 6, which I've had for 2 years now, but this isn't a new problem. Also worth pointing out is, I used Spotify every single day. About a year ago I noticed my battery was running low really quickly, and just thought my phone must have b...

  • Regular
  • I have an Iphone 6, which I've had for 2 years now, but this isn't a new problem.  Also worth pointing out is, I used Spotify every single day.    About a year ago I noticed my ...
  • glendvd1001
  • Regular
  • 385 Views
  • 3 replies
  • 1 likes
  • 385 Views
  • 3 replies
  • 1 likes

Song preview causes crash

If I hold down a song, album or playlist to hear a preview the app crashes.iPhone 7iOS 10.0.1.

  • Casual Listener
  • If I hold down a song, album or playlist to hear a preview the app crashes. iPhone 7 iOS 10.0.1.
  • 11172558970
  • Casual Listener
  • 493 Views
  • 3 replies
  • 1 likes
  • 493 Views
  • 3 replies
  • 1 likes

offline playback says my downloaded songs are not downloaded

I'm using a premium account on iPhone SE I've made a playlist.I've downloaded the entire playlist.- All tracks got a green download-icon.I took my spotify offline.I played the downloaded playlist.It works for a while (couple of songs)Than it says the...

  • Newbie
  • I'm using a premium account on iPhone SE   I've made a playlist. I've downloaded the entire playlist. - All tracks got a green download-icon. I took my spotify offline. I played ...
  • 515 Views
  • 0 replies
  • 1 likes
  • 515 Views
  • 0 replies
  • 1 likes

Stops listening music when network changes in iPhone 7/iOS 10

Yesterday I did the same thing with previous Sportify app and it worked well. The issue happens using latest iOS app (updated today) . If the network changes, in my case from Wifi to 4G, when listening to any song on Spotify audio stops and "no inter...

  • Casual Listener
  • Yesterday I did the same thing with previous Sportify app and it worked well.   The issue happens using latest iOS app (updated today) . If the network changes, in my case from Wifi to 4G...
  • jmalbarracin
  • Casual Listener
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Stuck on shuffle play

My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this problem. Is this normal? Any ideas on how to resolv...

  • Newbie
  • My phone is stuck on shuffle play, not allowing me to pick the songs I play. Spotify is telling me I must upgrade to Premium. I find this strange because no other people I know have encountered this ...
  • Jp1959
  • Newbie
  • 710 Views
  • 2 replies
  • 0 likes
  • 710 Views
  • 2 replies
  • 0 likes

Local Files will not sync to my iPhone (iOS 10) no matter what

Hello all! I am posting this because I can't figure it out at all; I've searched everywhere. So I have spotify premium and I have the desktop and the iOS version of the app, and I have local files on my PC that I have in a playlist that plays fine on...

  • Casual Listener
  • Hello all! I am posting this because I can't figure it out at all; I've searched everywhere. So I have spotify premium and I have the desktop and the iOS version of the app, and I have local files on...
  • gsciullo117
  • Casual Listener
  • 585 Views
  • 3 replies
  • 1 likes
  • 585 Views
  • 3 replies
  • 1 likes

Como pagar con iTunes

¿Como puedo pagar por medio de iTunes spotify premium?

  • Newbie
  • ¿Como puedo pagar por medio de iTunes spotify premium?
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Tab bar. Missing in Iphone 6s

I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?

  • Casual Listener
  • I can't see the tab bar. Ive reinstalled the app many times. There's something with my account because when i log in with a new account, then the bar apears. Any idea on how can i solve this?
  • elektralex
  • Newbie
  • 860 Views
  • 5 replies
  • 0 likes
  • 860 Views
  • 5 replies
  • 0 likes

Stops playing for no reason

Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi. Spotify randomly either stops playing or quits altogether. I can get through a few dozen tracks, but I've never yet made it straight from A-Z, let alon...

  • Newbie
  • Playing a 1500 track playlist originally imported from iTunes, all missing songs synced over wifi.  Spotify randomly either stops playing or quits altogether.  I can get through a few dozen...
  • alus992
  • Regular
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Spotify stops working while texting after update to iOS 10

Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premiumAnyone? What do I do

  • Newbie
  • Spotify stops working while texting after update to iOS 10 and it stops when you press send button. I have done the restart and log on log off steps. And yes its a premium Anyone? What do I do
  • 432 Views
  • 0 replies
  • 1 likes
  • 432 Views
  • 0 replies
  • 1 likes

Crashing when trying to preview

My Spotify app has now crashed twice when I attempt to preview songs. I'm using iOS 10.0.1

  • Newbie
  • My Spotify app has now crashed twice when I attempt to preview songs. I'm using iOS 10.0.1
  • Hubo
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Can't play party mode with mood slider

Hello,I am having trouble finding a way to play the party playlists with the mood slider, but I only get the shuffle play where there is no mood slider, can you help please?

  • Newbie
  • Hello, I am having trouble finding a way to play the party playlists with the mood slider, but I only get the shuffle play where there is no mood slider, can you help please?  
  • StevenR
  • Roadie
  • 1613 Views
  • 1 replies
  • 3 likes
  • 1613 Views
  • 1 replies
  • 3 likes

Solved!! Why is Spotify iOS not being updated

Spotify iOS was on a 2 week update cycle until 26-May-2016 version 5.7.0Nothing since - does anybody know why?

  • Gig Goer
  • Spotify iOS was on a 2 week update cycle until 26-May-2016 version 5.7.0 Nothing since - does anybody know why?
  • Somebody
  • Casual Listener
  • 655 Views
  • 3 replies
  • 1 likes
  • 655 Views
  • 3 replies
  • 1 likes