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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109056 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301895 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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  • 19 replies
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Spotify Premium via ITunes

Hi, i have bought via ITunes my monthly subscripion. I have Payed it and Every Time its ok and it Works. But today in the spotify App, it is still spotify free and Not Premium. I have closed the App, i have logged out and on, i have tried it on the C...

Newbie

Hi, i have bought via ITunes my monthly subscripion. I have Payed it and Every Time its ok and it Works. But today in the spotify App, it is still spotify free and Not Premium. I have closed the App,...

Maxim

Spotify Star

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
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No menu on the bottom on screen!

I'm not able to get my menu on the bottom on the app when I'm logged on with my account!But it works when I'm logged on with another account on the same phone!How to solve this problem??

Newbie

I'm not able to get my menu on the bottom on the app when I'm logged on with my account! But it works when I'm logged on with another account on the same phone! How to solve this problem??

Maxim

Spotify Star

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

Bottom Navigation Not Showing on iOS for Certain Accounts

I have a member on my family plan that that was originally a free subscriber but converted to the family plan, upgrading the same account. Her Spotify app on iOS shows the old side menu bar, not the bottom menu bar. Spotify version is 6.5.0.1665, the...

Newbie

  I have a member on my family plan that that was originally a free subscriber but converted to the family plan, upgrading the same account. Her Spotify app on iOS shows the old side menu bar, ...

Maxim

Spotify Star

908 Views

1 replies

0 likes

iOS
menu
navigation
  • 908 Views
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How do we use the family Spotify with only 1 email

Hoping someone can help. We have signed up for the Family Spotify package so we can access our playlist on dads phone, mums phone, iPad, iPod. However when we create accounts we have to use different emails. The problem is we don't have different ema...

Newbie

Hoping someone can help. We have signed up for the Family Spotify package so we can access our playlist on dads phone, mums phone, iPad, iPod. However when we create accounts we have to use different...

Maxim

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

App on iPhone 6 shuts down constantly, especially when trying to sync files for off-line use

App on iPhone 6 shuts down constantly, especially when trying to sync files for off-line use. This issue started over a year ago and Apple tells me that it's an issue with the Spotify app and not the phone. I've tried re-installing spotify twice, but...

Newbie

App on iPhone 6 shuts down constantly, especially when trying to sync files for off-line use.  This issue started over a year ago and Apple tells me that it's an issue with the Spotify app and n...

456 Views

0 replies

0 likes

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Local files not showing on iPhone

I have added 2 albums into Spotify as local files. Both from the same external harddrive where they've been stored for ages. Both albums are not on Spotify (or not in the UK at least). Would like to listen to both on my iPhone. Have made a playlist f...

Newbie

I have added 2 albums into Spotify as local files.  Both from the same external harddrive where they've been stored for ages.  Both albums are not on Spotify (or not in the UK at least). &...

561 Views

0 replies

1 likes

  • 561 Views
  • 0 replies
  • 1 likes

No connection on certain networks

The problems started after the recent update from Spotify. I have two computers running on OSX and an Android phone. Everything works fine when I use any Wi-Fi network outside my home (both computers and cell phone). But when I try using it on my com...

Newbie

The problems started after the recent update from Spotify.   I have two computers running on OSX and an Android phone. Everything works fine when I use any Wi-Fi network outside my home (...

412 Views

0 replies

0 likes

  • 412 Views
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Friend signed in to my iPad with premium using facebook, now I can't sign in with facebook

I brought my iPad to an event, and because I only have the a free Spotify account, we wanted to stream music without the commercials. I signed out and a friend of mine signed back in using his facebook credentials. Now, I can't log back in using my f...

Newbie

I brought my iPad to an event, and because I only have the a free Spotify account, we wanted to stream music without the commercials.  I signed out and a friend of mine signed back in using his ...

402 Views

0 replies

0 likes

  • 402 Views
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Solved!! Change Language

How to change app language in app setting?

Casual Listener

How to change app language in app setting?

eliasgdfhkfgdjh

Regular

9946 Views

1 replies

0 likes

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  • 1 replies
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Some songs won't play through Spotify Connect

Hi there, I have troubles with playing songs through Spotify Connect. If I play songs of Lauren Daigle from her latest album, the songs won't play. If I play the songs on my mac, they work. Tried it on iOS, Mac OSX & Android. Same account. Does anyon...

Newbie

Hi there,   I have troubles with playing songs through Spotify Connect. If I play songs of Lauren Daigle from her latest album, the songs won't play. If I play the songs on my m...

MisterSting

Newbie

746 Views

1 replies

0 likes

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  • 1 replies
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[All Android] Storage Area Not Found

I'm strying to move songs to a new SD device but the symbol of 3 lines stacked on top of each other doesn't appear. Can anyone offer help as to what I'm doing incorrectly? The instructions seem simple enough but the symbol is no where to be found. Ch...

Casual Listener

I'm strying to move songs to a new SD device but the symbol of 3 lines stacked on top of each other doesn't appear. Can anyone offer help as to what I'm doing incorrectly? The instructions seem simpl...

375 Views

0 replies

0 likes

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Daily Mix Only Lastest Two days?

Spotted the Daily Mix on Spotify IOS app two weeks ago and loved the first two days mixes but since then there's been no more Daily mixes? Whats Up with That?? Anyone had the Same or Know a Solution??

Casual Listener

Spotted the Daily Mix on Spotify IOS app two weeks ago and loved the first two days mixes but since then there's been no more Daily mixes? Whats Up with That?? Anyone had the Same or Know a Solution??

chrisw81

Casual Listener

858 Views

2 replies

0 likes

dailymix
  • 858 Views
  • 2 replies
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Downloaded songs have gone!

Hi everyone! A few days ago most of the albums I have downloaded appeard to have none or just a few songs available offline (the show the grey symbol not the green). Some albums have no song at all downloaded whereas many others still show a couple o...

Casual Listener

Hi everyone! A few days ago most of the albums I have downloaded appeard to have none or just a few songs available offline (the show the grey symbol not the green). Some albums have no song at ...

adriangio

Casual Listener

582 Views

1 replies

0 likes

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  • 1 replies
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Spotify CarPlay either steals control from other apps or doesn't play at all

There is a major bug with Spotify's CarPlay implementation that manifests one of two ways:Spotify always starts playing whenever CarPlay connects even when it was not the last audio app to play. It will even wrest control away from the audio app that...

Regular

There is a major bug with Spotify's CarPlay implementation that manifests one of two ways: Spotify always starts playing whenever CarPlay connects even when it was not the last audio app to play....

mcwinterr

Casual Listener

5185 Views

8 replies

2 likes

  • 5185 Views
  • 8 replies
  • 2 likes

new phone account changed

My dad gets Spotify premium through his work for free and I had it on my iPhone 6s. I just got my iPhone 7 yesterday and downloaded the spoitfy app, logged into my account and my account was changed to a free account and none of my music was there. W...

Casual Listener

My dad gets Spotify premium through his work for free and I had it on my iPhone 6s. I just got my iPhone 7 yesterday and downloaded the spoitfy app, logged into my account and my account was cha...

Maxim

Spotify Star

567 Views

3 replies

0 likes

  • 567 Views
  • 3 replies
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iOS devices not signing into Premium Account

i am on Spotify online and i am capable of accessing my premium account and playlists. However, when I sign into my account on my iPad and iPhone, my Premium account does not transfer... It says I am logged in correctly but using the Free Spotify! Th...

Newbie

i am on Spotify online and i am capable of accessing my premium account and playlists. However, when I sign into my account on my iPad and iPhone, my Premium account does not transfer... It says I am...

Jman1119

Newbie

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Not opening

Spotify icon is dark and it will not open. Just says "waiting" under neith and nothing happens. Try to delete it so I can re download it and nothing happens. Thanks

Newbie

Spotify icon is dark and it will not open. Just says "waiting" under neith and nothing happens. Try to delete it so I can re download it and nothing happens. Thanks

kmascaro0908

Casual Listener

458 Views

1 replies

0 likes

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  • 1 replies
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Hola, necesito ayuda!

Ya van como 5 veces o mas que descargo mi playlist y se descarga todo bien pero ya cuando no estoy en internet la reproduzco y casi la mayoria de las canciones estan bien pero otras no se reproducen hasta que tenga internet eso que ya las descarge ay...

Newbie

Ya van como 5 veces o mas que descargo mi playlist y se descarga todo bien pero ya cuando no estoy en internet la reproduzco y casi la mayoria de las canciones estan bien pero otras no se reproducen ...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Suggested songs

I'm really starting to get pissed. I've started listening to albums with over 20 songs on them and getting crappy suggested songs that run like 6 in a row and not the music I clicked on. Not only is it suggested music I'm listening to instrumental mu...

Newbie

I'm really starting to get pissed. I've started listening to albums with over 20 songs on them and getting crappy suggested songs that run like 6 in a row and not the music I clicked on. Not only is ...

490 Views

0 replies

5 likes

  • 490 Views
  • 0 replies
  • 5 likes