Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246341 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131481 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456090 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309886 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Dears,Would you please tell me if it's me not setting up something properly or Spotify causing unwanted complications and excecive, time (and data) consuming actions to take when someone is buying a new device? In short: I got a new phone to replace ...
Dears, Would you please tell me if it's me not setting up something properly or Spotify causing unwanted complications and excecive, time (and data) consuming actions to take when someone is buying ...
420 Views
0 replies
0 likes
I can't set the party mood?The party starts but can't chance the mood!
I can't set the party mood? The party starts but can't chance the mood!
Community Legend
458 Views
1 replies
0 likes
HiI have Spotify Premium on my iPhone and iPad. On my iPhone, when I have the Play-View with the cvet of the current played song I can tap on the symbol with the tree points to see for examle the corresponding album or artist. But on the iPad I didn'...
Hi I have Spotify Premium on my iPhone and iPad. On my iPhone, when I have the Play-View with the cvet of the current played song I can tap on the symbol with the tree points to see for examle the...
Casual Listener
1766 Views
9 replies
1 likes
Im having some problems with local files in my iPhone, Spotify show me that I have local files in computer but when I open the local file in iPhone says that I dont have local files in computer or if I put some song in a playlist that is a local file...
Im having some problems with local files in my iPhone, Spotify show me that I have local files in computer but when I open the local file in iPhone says that I dont have local files in computer or if...
Newbie
962 Views
2 replies
1 likes
Okay so I guess the update means your phone doesn't show up in devices at all. So I've been prowling the forums here and followed every step I've seen. I've connected my phone AND computer to the same wifi. I put the local files in a separate playlis...
Okay so I guess the update means your phone doesn't show up in devices at all. So I've been prowling the forums here and followed every step I've seen. I've connected my phone AND computer to the sam...
459 Views
0 replies
0 likes
On my iphone Spotify, I have premium and all of my music is downloaded, I opened the app and all of the "my music" section is gone. All that shows up when you go into songs under my music it just has an option for "browse". My library was fine only h...
On my iphone Spotify, I have premium and all of my music is downloaded, I opened the app and all of the "my music" section is gone. All that shows up when you go into songs under my music it just has...
Newbie
871 Views
2 replies
0 likes
Music Fan
1111 Views
3 replies
0 likes
I have downloaded multiple albums offline but they won't play offline and I don't know why, please help
I have downloaded multiple albums offline but they won't play offline and I don't know why, please help
Casual Listener
902 Views
4 replies
0 likes
Hey there! I was listening to some good music on my desktop until Spotify's service went down, bummer I know. So I though: why don't I stream my offline playlists to my Apple TV? Well... I can't. When I select 'Available devices' (or whatever it's ca...
Hey there! I was listening to some good music on my desktop until Spotify's service went down, bummer I know. So I though: why don't I stream my offline playlists to my Apple TV...
404 Views
0 replies
0 likes
Cada vez que quiero descargar una canción nueva, tengo que descargar todas mis canciones otra vez, que puedo hacer ?
Cada vez que quiero descargar una canción nueva, tengo que descargar todas mis canciones otra vez, que puedo hacer ?
333 Views
0 replies
0 likes
I'm probably being an idiot but would be grateful for advice. On my ipad if i have the playlist open but want to expand that individual track I click the upward facing arrow at the bottom of the screen on the grey strip. the artwork then pops up with...
I'm probably being an idiot but would be grateful for advice. On my ipad if i have the playlist open but want to expand that individual track I click the upward facing arrow at the bottom of th...
558 Views
0 replies
0 likes
My Spotify works fine on my phone when I'm using headphones, but it will not work in my car when I plug in the aux chord. I'd been using it like this with no problems until I was in a rental car for work for about a week. I plugged in the phone in th...
My Spotify works fine on my phone when I'm using headphones, but it will not work in my car when I plug in the aux chord. I'd been using it like this with no problems until I was in a rental ca...
2066 Views
0 replies
0 likes
I got the Premium subscription on my iPad, but when I look on the same account in my iPhone it doesn't show up and I tried to log out of both devices, I went so far as to delete the app itself and restart my own phone to see if it would work and it h...
I got the Premium subscription on my iPad, but when I look on the same account in my iPhone it doesn't show up and I tried to log out of both devices, I went so far as to delete the app itself and re...
416 Views
0 replies
0 likes
Hi,how is it possible to reset the whole account with all the likes done and downloads, etc. ???I am using an IOS 10 with an Premium Account. Email: [email protected]
Hi, how is it possible to reset the whole account with all the likes done and downloads, etc. ??? I am using an IOS 10 with an Premium Account. Email: [email protected]
721 Views
0 replies
0 likes
So I have a 2014 BMW X5. A iPhone 6 Plus. A month ago I plugged in my iPhone via the USB cable in my dock and I was happy to see full Spotify intergraton on my iDrive. Then a few weeks ago after maybe the last update on 12.12.14 or a Carrier Update o...
So I have a 2014 BMW X5. A iPhone 6 Plus. A month ago I plugged in my iPhone via the USB cable in my dock and I was happy to see full Spotify intergraton on my iDrive. Then a few w...
Not applicable
18885 Views
53 replies
0 likes
Hey everyoneI (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I am connected to internet yet it won't play any songs- ...
Hey everyone I (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I a...
Regular
1094 Views
1 replies
0 likes
I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I did this first thing this morning while logged into m...
I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I di...
Regular
991 Views
1 replies
0 likes
I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the app. I tried updating the Spotify app but that hasn'...
I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the a...
Casual Listener
979 Views
2 replies
0 likes
I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student discount on my current account? Can anyone help?
I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student...
353 Views
0 replies
0 likes
I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though.need help to solve this as I need to remove one of them and I don't know which one is the one I want to remove as they a...
I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though. need help to solve this as I need to remove one of them and I don't...
320 Views
0 replies
0 likes
