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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407429 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278807 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178330 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I absolutely love the new daily mixes Spotify came out with last week. Actually, in my case, it's only one mix. It's mostly classic rock which is a pretty accurate depiction of what I've been listening to the past 3 years I've been using Spotify. My ...
I absolutely love the new daily mixes Spotify came out with last week. Actually, in my case, it's only one mix. It's mostly classic rock which is a pretty accurate depiction of what I've been listeni...
Community Legend
598 Views
1 replies
0 likes
Hi.I was wondering if anyone had a chance to test the latest BMW/Spotify app version.From what they states on bmw site, "search" is now available: http://www.bmw.com/com/en/owners/bmw_apps_2013/apps/spotify/index.html "From now on, you can also use t...
Hi. I was wondering if anyone had a chance to test the latest BMW/Spotify app version. From what they states on bmw site, "search" is now available: http://www.bmw.com/com/en/owners/bmw_ap...
Newbie
799 Views
1 replies
0 likes
I previously shared a Spotify account and then the subscription was changed to family premium so I made my own account. I copied all of the songs from my previous playlist on the other account to the playlist on my new account and proceeded to add mo...
I previously shared a Spotify account and then the subscription was changed to family premium so I made my own account. I copied all of the songs from my previous playlist on the other account to the...
433 Views
0 replies
0 likes
Hi, I use iPhone 4S. After last update my Spotify keeps stopping when playing music. REALLY annoying that I have to keep logging into my phone to restart the music. What to do?
Hi, I use iPhone 4S. After last update my Spotify keeps stopping when playing music. REALLY annoying that I have to keep logging into my phone to restart the music. What to do?
Newbie
66317 Views
31 replies
6 likes
When I open the Spotify app on my iPhone, only two songs appear in my library when I choose "songs." I have hundreds of songs, and the only way to get them to load is if I close the app and reload over and over again. Sometime that doesn't work eithe...
When I open the Spotify app on my iPhone, only two songs appear in my library when I choose "songs." I have hundreds of songs, and the only way to get them to load is if I close the app and reload ov...
551 Views
0 replies
0 likes
This driving me mad - I deactivated my Facebook account and now can't use sonos to play Spotify. Spotify suggests I create a new account but it does not take my email address I used for Facebook - when trying to fill in the support form it also doesn...
This driving me mad - I deactivated my Facebook account and now can't use sonos to play Spotify. Spotify suggests I create a new account but it does not take my email address I used for Facebook - wh...
317 Views
0 replies
0 likes
I recently realized that I can not access the "Up Next" list on my iphone sportify app. There used to be the icon in the top right when you were in the "Now Playing" screen but that no longer exists (at least I can't find it). I can still add songs t...
I recently realized that I can not access the "Up Next" list on my iphone sportify app. There used to be the icon in the top right when you were in the "Now Playing" screen but that no longer exists ...
Casual Listener
1251 Views
2 replies
0 likes
I am in the military, and do not always have Internet access. Why is it my music stops playing after 30 days when I am a paying member?
I am in the military, and do not always have Internet access. Why is it my music stops playing after 30 days when I am a paying member?
335 Views
0 replies
0 likes
I am a new user to Spotify. When I logged in, I saw there's only three tabs on the tab bar on the buttom of screen, which is different from that of my friend's account. There's no Browse, Radio and Library tabs. There's even no daily mix for me.... I...
I am a new user to Spotify. When I logged in, I saw there's only three tabs on the tab bar on the buttom of screen, which is different from that of my friend's account. There's no Browse, Radio ...
Spotify Star
1094 Views
1 replies
0 likes
Hi everyone,I'm unable to download Dillon Francis' new song 'Anywhere'. No matter what I try it won't play or download. Any other song works totally fine.Help!?
Hi everyone, I'm unable to download Dillon Francis' new song 'Anywhere'. No matter what I try it won't play or download. Any other song works totally fine. Help!?
326 Views
0 replies
0 likes
HiI have a premium account which works fine on my laptop and iphone but not on my ipad.I have tried reinstalling the app numerous times and rebooting the device. Before this it was saying that the device was offline even though there was an active in...
Hi I have a premium account which works fine on my laptop and iphone but not on my ipad. I have tried reinstalling the app numerous times and rebooting the device. Before this it was saying that th...
352 Views
0 replies
0 likes
I have a lot of songs that wont play when in offline mode, it's random on the playlist and it is downloaded.. any tips? Getting annoyed as I do pay for this every month..
I have a lot of songs that wont play when in offline mode, it's random on the playlist and it is downloaded.. any tips? Getting annoyed as I do pay for this every month..
Newbie
447 Views
1 replies
0 likes
When playing Spotify with Toyota Entune or via Bluetooth, Spotify will pause within 51 seconds of any song that is played, this problem also happens when connected through the auxiliary cable and USB cable. I have the most update to date software for...
When playing Spotify with Toyota Entune or via Bluetooth, Spotify will pause within 51 seconds of any song that is played, this problem also happens when connected through the auxiliary cable and USB...
Casual Listener
8028 Views
4 replies
0 likes
Im trying to enjoy my music but when i click a song i want to play the "Shuffle" pops in and out... ive logged in and out then i undownloaded the app and installed it and nothing. Please help thanks!
Im trying to enjoy my music but when i click a song i want to play the "Shuffle" pops in and out... ive logged in and out then i undownloaded the app and installed it and nothing. Please help thanks!
274 Views
0 replies
0 likes
spark hasn't sent my code to renew my Spotify account after renewing my spark plan
spark hasn't sent my code to renew my Spotify account after renewing my spark plan
Newbie
847 Views
2 replies
1 likes
I just got a new phone on Friday. In the App Store, it's showing that Spotify is downloading ever since Friday. I've restarted my phone and everything. I don't know what else to do, and I'm missing my music. Please help!
I just got a new phone on Friday. In the App Store, it's showing that Spotify is downloading ever since Friday. I've restarted my phone and everything. I don't know what else to do, and I'm missing m...
628 Views
0 replies
0 likes
The album art not showing up in offline mode (wifi off and cellular data off) after I download albums and adding songs to a playlist. There is a music note showing up. This occurs after installing iOS 10. I'm using iPhone 6..
The album art not showing up in offline mode (wifi off and cellular data off) after I download albums and adding songs to a playlist. There is a music note showing up. This occurs after installing iO...
Not applicable
391 Views
1 replies
0 likes
Hi,I have quite a few playlists I have built up. i have also played sotify on many devises and forgotten to log out to the point i wil be listening to music and it will pause because it is being used somewhere else. When i log out of all other devise...
Hi, I have quite a few playlists I have built up. i have also played sotify on many devises and forgotten to log out to the point i wil be listening to music and it will pause because it is being us...
227 Views
0 replies
0 likes
I have the version 6.5.0 of Spotify with IOS 10 on my iPhone 6. Album covers are not showing neither in my music or in the home screen.It has been about 2 weeks. I already deleted and re-installed the application.
I have the version 6.5.0 of Spotify with IOS 10 on my iPhone 6. Album covers are not showing neither in my music or in the home screen. It has been about 2 weeks. I already deleted and re-i...
Newbie
396 Views
1 replies
0 likes
If I connect my Iphone (with Spotify playlists) to my connected drive BMW X3 (new) the music stops automatically after 10 minutes. After pushing radio and media it continues till the next 10 minutes are past. How to solve?
If I connect my Iphone (with Spotify playlists) to my connected drive BMW X3 (new) the music stops automatically after 10 minutes. After pushing radio and media it continues till the next 1...
Casual Listener
851 Views
1 replies
0 likes
