Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When playing Spotify with Toyota Entune or via Bluetooth, Spotify will pause within 51 seconds of any song that is played, this problem also happens when connected through the auxiliary cable and USB cable. I have the most update to date software for...
Casual Listener
When playing Spotify with Toyota Entune or via Bluetooth, Spotify will pause within 51 seconds of any song that is played, this problem also happens when connected through the auxiliary cable and USB...
bmdolecheck
Casual Listener
7988 Views
4 replies
0 likes
Im trying to enjoy my music but when i click a song i want to play the "Shuffle" pops in and out... ive logged in and out then i undownloaded the app and installed it and nothing. Please help thanks!
Newbie
Im trying to enjoy my music but when i click a song i want to play the "Shuffle" pops in and out... ive logged in and out then i undownloaded the app and installed it and nothing. Please help thanks!
266 Views
0 replies
0 likes
spark hasn't sent my code to renew my Spotify account after renewing my spark plan
Casual Listener
spark hasn't sent my code to renew my Spotify account after renewing my spark plan
JustGinge
Newbie
831 Views
2 replies
1 likes
I just got a new phone on Friday. In the App Store, it's showing that Spotify is downloading ever since Friday. I've restarted my phone and everything. I don't know what else to do, and I'm missing my music. Please help!
Newbie
I just got a new phone on Friday. In the App Store, it's showing that Spotify is downloading ever since Friday. I've restarted my phone and everything. I don't know what else to do, and I'm missing m...
616 Views
0 replies
0 likes
The album art not showing up in offline mode (wifi off and cellular data off) after I download albums and adding songs to a playlist. There is a music note showing up. This occurs after installing iOS 10. I'm using iPhone 6..
Newbie
The album art not showing up in offline mode (wifi off and cellular data off) after I download albums and adding songs to a playlist. There is a music note showing up. This occurs after installing iO...
user-removed
Not applicable
369 Views
1 replies
0 likes
Hi,I have quite a few playlists I have built up. i have also played sotify on many devises and forgotten to log out to the point i wil be listening to music and it will pause because it is being used somewhere else. When i log out of all other devise...
Newbie
Hi, I have quite a few playlists I have built up. i have also played sotify on many devises and forgotten to log out to the point i wil be listening to music and it will pause because it is being us...
220 Views
0 replies
0 likes
I have the version 6.5.0 of Spotify with IOS 10 on my iPhone 6. Album covers are not showing neither in my music or in the home screen.It has been about 2 weeks. I already deleted and re-installed the application.
Regular
I have the version 6.5.0 of Spotify with IOS 10 on my iPhone 6. Album covers are not showing neither in my music or in the home screen. It has been about 2 weeks. I already deleted and re-i...
sevcikfam
Newbie
386 Views
1 replies
0 likes
If I connect my Iphone (with Spotify playlists) to my connected drive BMW X3 (new) the music stops automatically after 10 minutes. After pushing radio and media it continues till the next 10 minutes are past. How to solve?
Newbie
If I connect my Iphone (with Spotify playlists) to my connected drive BMW X3 (new) the music stops automatically after 10 minutes. After pushing radio and media it continues till the next 1...
natakasi1986
Casual Listener
839 Views
1 replies
0 likes
I have switched off the shuffle play (from green to white) but playlists continue to play in shuffle mode ???
Casual Listener
I have switched off the shuffle play (from green to white) but playlists continue to play in shuffle mode ???
Arianagrande931
Casual Listener
599 Views
3 replies
0 likes
App on iPad updated and asked me to log in againdidnt like password or email so used email to update passworddid this and can log in via internet but still can't log in via apphelp!!
Casual Listener
App on iPad updated and asked me to log in again didnt like password or email so used email to update password did this and can log in via internet but still can't log in via app help!!
JoniKay
Casual Listener
354 Views
2 replies
0 likes
I can access my Spotify from my Macbook and ipad, but my iphone has absolutely NO playlists showing now. They were all there this morning, I turned my phone off for a meeting, now it is showing me as being on a Free account with none of my playlsits ...
Newbie
I can access my Spotify from my Macbook and ipad, but my iphone has absolutely NO playlists showing now. They were all there this morning, I turned my phone off for a meeting, now it is showing me as...
lord_fyk
Roadie
288 Views
1 replies
0 likes
I deleted a song (accidentally) and then (also accidentally) blocked this band from appearing on my daily mix 1. What can I do to hear it again on this mix?
Newbie
I deleted a song (accidentally) and then (also accidentally) blocked this band from appearing on my daily mix 1. What can I do to hear it again on this mix?
Hubo
Community Legend
508 Views
1 replies
0 likes
Hi,Spotify consistently freezes (no actions possible, only way to get out is to force quit the app) when loading my playlists.Steps to repro:1) open app2) go to my library tab3) tap on playlistsExpected: load playlists and able to continue using the ...
Newbie
Hi, Spotify consistently freezes (no actions possible, only way to get out is to force quit the app) when loading my playlists. Steps to repro: 1) open app 2) go to my library tab 3) tap on ...
324 Views
0 replies
0 likes
I changed iPhones and I backed all my playlist up before I wiped the old phone and now it says I have no playlists on Spotify on my new phone.
Casual Listener
I changed iPhones and I backed all my playlist up before I wiped the old phone and now it says I have no playlists on Spotify on my new phone.
lord_fyk
Roadie
337 Views
1 replies
0 likes
This morning when I opend the Spotify app, I had sever Daily Mix playlist to choose from. I picked one to start listening but I wanted to check out the other playlist with different genres and I cant get back to where they all where. When I go the th...
Newbie
This morning when I opend the Spotify app, I had sever Daily Mix playlist to choose from. I picked one to start listening but I wanted to check out the other playlist with different genres and I cant...
lord_fyk
Roadie
579 Views
2 replies
0 likes
I changed iPhones and I backed all my playlist up before I wiped the old phone and now it says I have no playlists on Spotify on
Casual Listener
I changed iPhones and I backed all my playlist up before I wiped the old phone and now it says I have no playlists on Spotify on
Maxim
Spotify Star
339 Views
1 replies
0 likes
Hola! Ayer pagué mi suscripcion de 3 meses por 0'99 eur... En la pagina de spotify meto mi correo y me sale que tengo la cuenta premium..en la app me sale que tengo la Free(inclusive con anuncios) he hecho todo lo que me ofreceis en la pagina para in...
Newbie
Hola! Ayer pagué mi suscripcion de 3 meses por 0'99 eur... En la pagina de spotify meto mi correo y me sale que tengo la cuenta premium..en la app me sale que tengo la Free(inclusive con anuncios) he...
aflenco
Newbie
451 Views
1 replies
0 likes
I have premium account and already download my playlist. But in offline mode ı can't listen some musics. Some musics stops playing in half somes even playing. What can I do?
Casual Listener
I have premium account and already download my playlist. But in offline mode ı can't listen some musics. Some musics stops playing in half somes even playing. What can I do?
ErtuncBurak
Casual Listener
335 Views
2 replies
0 likes
Offline shuffle is trying to play tracks that are not downloaded to my device. This means they don't play and I have to fast forward the majority of tracks until one plays. This only started since iOS10 update. It is really annoying as I try to drive...
Regular
Offline shuffle is trying to play tracks that are not downloaded to my device. This means they don't play and I have to fast forward the majority of tracks until one plays. This only started since iO...
Lblofeld23
Regular
499 Views
2 replies
1 likes
Hello. I am trying to log onto my Spotify from my phone. It is linked to my facebook and It keeps asking me if I want to continue as Mary. I am not Mary but there is no option for no. If I click yes that I am Mary (just to see if I can then log out,)...
Newbie
Hello. I am trying to log onto my Spotify from my phone. It is linked to my facebook and It keeps asking me if I want to continue as Mary. I am not Mary but there is no option for no. If I click yes ...
Swanny
Community Legend
313 Views
1 replies
0 likes