Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237500 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118717 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447203 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305481 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.
Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.
446 Views
0 replies
0 likes
Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad app.
Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad ap...
414 Views
0 replies
0 likes
Hi, Is it possible for more than one member of the family to use Spotify at the same time?When my daughter tries to play her playlist, it turns off my playlist. And vice versa.Surely I'm missing something here?Steve
Hi, Is it possible for more than one member of the family to use Spotify at the same time? When my daughter tries to play her playlist, it turns off my playlist. And vice versa. Surely I'm missing ...
Not applicable
1923 Views
15 replies
0 likes
I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download button on my playlists it says "waiting for wifi"). I...
I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download bu...
723 Views
0 replies
0 likes
I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!
I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!
362 Views
0 replies
0 likes
I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free instead of Premium.I allready deleted the app and ...
I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free...
342 Views
0 replies
0 likes
Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movingAny suggestions on how to fix?
Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movi...
461 Views
0 replies
0 likes
Good mornign,Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jjlQrhRmWBcBugpThbVVx . I looked for it on my iPhone, that i use ...
Good mornign, Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jj...
509 Views
0 replies
0 likes
So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus
So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus
Spotify Star
711 Views
1 replies
0 likes
I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fix it ?
I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fi...
358 Views
0 replies
0 likes
Where has the option gone re playback of songs by date added?No problems with desktop PC but I can only play oldest songs first on iPhone.All software is up to date? I have 4g coverage and are not offline?
Where has the option gone re playback of songs by date added? No problems with desktop PC but I can only play oldest songs first on iPhone. All software is up to date? I have 4g coverage and ar...
637 Views
0 replies
0 likes
Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the would randomly play songs from my Downloaded music a...
Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the w...
Newbie
587 Views
1 replies
1 likes
hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y como?gracias
hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y com...
314 Views
0 replies
0 likes
When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.
When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.
345 Views
0 replies
0 likes
Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a preset, adjusting a band, or even just enabling/disabl...
Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a pre...
626 Views
0 replies
0 likes
I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc is still on my Mac, but how do I transfer that to my...
I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc i...
568 Views
0 replies
1 likes
My iOs Spotify app shows the red bubble notification on the home screen, indicating "26".I have no idea how to get rid of that. I suspect, the red bubbles first appeared when I wanted to download a playlist of 26 tracks, but cancelled the download be...
My iOs Spotify app shows the red bubble notification on the home screen, indicating "26". I have no idea how to get rid of that. I suspect, the red bubbles first appeared when I wante...
853 Views
0 replies
0 likes
Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assuming I had removed it accidentally, I went to search f...
Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assumin...
Casual Listener
949 Views
2 replies
0 likes
Hi!When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.
Hi! When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.
Regular
471 Views
1 replies
0 likes
Hoe moet ik geblokkeerde nummers terughalen
Hoe moet ik geblokkeerde nummers terughalen
Casual Listener
1890 Views
1 replies
0 likes
