Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233244 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114781 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443567 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304130 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey everyoneI (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I am connected to internet yet it won't play any songs- ...
Hey everyone I (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I a...
Regular
1084 Views
1 replies
0 likes
I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I did this first thing this morning while logged into m...
I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I di...
Regular
974 Views
1 replies
0 likes
I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the app. I tried updating the Spotify app but that hasn'...
I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the a...
Casual Listener
955 Views
2 replies
0 likes
I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student discount on my current account? Can anyone help?
I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student...
342 Views
0 replies
0 likes
I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though.need help to solve this as I need to remove one of them and I don't know which one is the one I want to remove as they a...
I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though. need help to solve this as I need to remove one of them and I don't...
306 Views
0 replies
0 likes
I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfold, released a new song on Spotify and I only found...
I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfo...
476 Views
0 replies
0 likes
Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application.I have tested this issue on my wife's iPhone 4S with iOS 7x and it is not appearing. Please HELP (I use S...
Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application. I have tested this issue on my wife's iPhone 4S with...
472 Views
0 replies
0 likes
Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.
Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.
443 Views
0 replies
0 likes
Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad app.
Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad ap...
410 Views
0 replies
0 likes
Hi, Is it possible for more than one member of the family to use Spotify at the same time?When my daughter tries to play her playlist, it turns off my playlist. And vice versa.Surely I'm missing something here?Steve
Hi, Is it possible for more than one member of the family to use Spotify at the same time? When my daughter tries to play her playlist, it turns off my playlist. And vice versa. Surely I'm missing ...
Not applicable
1909 Views
15 replies
0 likes
I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download button on my playlists it says "waiting for wifi"). I...
I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download bu...
722 Views
0 replies
0 likes
I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!
I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!
361 Views
0 replies
0 likes
I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free instead of Premium.I allready deleted the app and ...
I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free...
341 Views
0 replies
0 likes
Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movingAny suggestions on how to fix?
Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movi...
460 Views
0 replies
0 likes
Good mornign,Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jjlQrhRmWBcBugpThbVVx . I looked for it on my iPhone, that i use ...
Good mornign, Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jj...
504 Views
0 replies
0 likes
So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus
So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus
Spotify Star
709 Views
1 replies
0 likes
I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fix it ?
I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fi...
355 Views
0 replies
0 likes
Where has the option gone re playback of songs by date added?No problems with desktop PC but I can only play oldest songs first on iPhone.All software is up to date? I have 4g coverage and are not offline?
Where has the option gone re playback of songs by date added? No problems with desktop PC but I can only play oldest songs first on iPhone. All software is up to date? I have 4g coverage and ar...
634 Views
0 replies
0 likes
Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the would randomly play songs from my Downloaded music a...
Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the w...
Newbie
583 Views
1 replies
1 likes
hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y como?gracias
hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y com...
314 Views
0 replies
0 likes
