Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36740 Views

40 replies

10 likes

  • 36740 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102085 Views

115 replies

12 likes

Other
  • 102085 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

0 likes

iOS
  • 1283 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298824 Views

61 replies

16 likes

  • 298824 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125667 Views

19 replies

38 likes

  • 125667 Views
  • 19 replies
  • 38 likes

Spotify Connect Issues

Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad app.

Visitor

Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad ap...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Playing music on more than one device

Hi, Is it possible for more than one member of the family to use Spotify at the same time?When my daughter tries to play her playlist, it turns off my playlist. And vice versa.Surely I'm missing something here?Steve

Regular

Hi, Is it possible for more than one member of the family to use Spotify at the same time? When my daughter tries to play her playlist, it turns off my playlist. And vice versa. Surely I'm missing ...

user-removed

Not applicable

1805 Views

15 replies

0 likes

  • 1805 Views
  • 15 replies
  • 0 likes

iOS 9.3.5 iPhone 5 wifi not connecting on Spotify 6.5.0.1665

I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download button on my playlists it says "waiting for wifi"). I...

Newbie

I recently updated spotify on my iPhone and now it will not download any songs and will not work on wifi. It works over cellular data, but only allows downloads on wifi (when toggling the download bu...

708 Views

0 replies

0 likes

  • 708 Views
  • 0 replies
  • 0 likes

Crash

I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!

Casual Listener

I phone 5s crash every 10-15 minutes it didn't start till I did the latest update!!

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Don't see playlist on Iphone

I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free instead of Premium.I allready deleted the app and ...

Newbie

I Switched to Spotify premium a month ago. Can see and play my playlists on my IMac and laptop, but when I log in into my account on my Iphone I can't see my playlists and my account is still on Free...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

music stops playing mid-track

Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movingAny suggestions on how to fix?

Newbie

Hey I'm a Spotify premium subscriber and recently I've found that the audio stops playing mid-track. When the audio has stopped, the pause button is still displayed but the track bar has stopped movi...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Why the same playlist has different songs between iPhone and Mac

Good mornign,Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jjlQrhRmWBcBugpThbVVx . I looked for it on my iPhone, that i use ...

Newbie

Good mornign, Today i was listening to a song on my mac (where i use a normal account), i went to chek out the playlist https://open.spotify.com/user/216v6whnadv3dx6y34obvvnkq/playlist/7jj...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Missing icons

So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus

Casual Listener

So I seem to be missing the browse and radio icons at the bottom of the screen? iPhone 6 Plus

Maxim

Spotify Star

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Stops playing at the middle of the music when i listen to offline

I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fix it ?

Newbie

I have just signed to premium and my problem is when i download music to play offline some of the music stops playing and i never listen to that music after the time it stopped.what should i do to fi...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Playlist playback in reverse order IPhone 6

Where has the option gone re playback of songs by date added?No problems with desktop PC but I can only play oldest songs first on iPhone.All software is up to date? I have 4g coverage and are not offline?

Casual Listener

Where has the option gone re playback of songs by date added? No problems with desktop PC but I can only play oldest songs first on iPhone. All software is up to date? I have 4g coverage and ar...

626 Views

0 replies

0 likes

4G
iphone6
Reverse playlist
  • 626 Views
  • 0 replies
  • 0 likes

Tries to play undownloaded songs while offline

Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the would randomly play songs from my Downloaded music a...

Newbie

Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the w...

Supercountry124

Newbie

558 Views

1 replies

1 likes

  • 558 Views
  • 1 replies
  • 1 likes

duda con app en iphone

hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y como?gracias

Casual Listener

hola una pregunta, quiero saber si se puede ver la lista de mis amigos,  que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y com...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Albums can't be played

When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.

Newbie

When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Crash when using Equalizer on first use

Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a preset, adjusting a band, or even just enabling/disabl...

Casual Listener

Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a pre...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

Syncing Spotify account to iPhone

I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc is still on my Mac, but how do I transfer that to my...

Newbie

I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc i...

550 Views

0 replies

1 likes

  • 550 Views
  • 0 replies
  • 1 likes

On-screen notifications (red bubbles) won't disappear

My iOs Spotify app shows the red bubble notification on the home screen, indicating "26".I have no idea how to get rid of that. I suspect, the red bubbles first appeared when I wanted to download a playlist of 26 tracks, but cancelled the download be...

Newbie

My iOs Spotify app shows the red bubble notification on the home screen, indicating "26". I have no idea how to get rid of that.    I suspect, the red bubbles first appeared when I wante...

814 Views

0 replies

0 likes

  • 814 Views
  • 0 replies
  • 0 likes

Solved!! Suddenly not able to play certain song

Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assuming I had removed it accidentally, I went to search f...

Casual Listener

Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assumin...

Raptors12

Casual Listener

923 Views

2 replies

0 likes

  • 923 Views
  • 2 replies
  • 0 likes

Spotify app goes over edges on ipad

Hi!When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.

Newbie

Hi! When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.

belgerg

Regular

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

offline saving aint working

half of my songs will sync and can be played offline but the other half wont save it just stops saving. i have storge and wifi, ive tried reinstalling, logging out, resyncing, and turning my iphone off but nothing will help. ive tried to get all my s...

Newbie

half of my songs will sync and can be played offline but the other half wont save it just stops saving. i have storge and wifi, ive tried reinstalling, logging out, resyncing, and turning my iphone o...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes