Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243104 Views

27 replies

5 likes

  • 243104 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126641 Views

119 replies

13 likes

Other
  • 126641 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
  • 3044 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308108 Views

62 replies

16 likes

  • 308108 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132262 Views

19 replies

38 likes

  • 132262 Views
  • 19 replies
  • 38 likes

Notifications don't work

I have push notifications set to on for artists updates, concerts, new music but several of my artists have made updates and I've not received any push notifications. They are enabled on my iphone and for Spotify.What's up?iOS 10

Newbie

I have push notifications set to on for artists updates, concerts, new music but several of my artists have made updates and I've not received any push notifications. They are enabled on my iphone an...

596 Views

0 replies

1 likes

  • 596 Views
  • 0 replies
  • 1 likes

Songs won't play

I've had Spotify for maybe 3 years, and I switched to Apple Music for a while as I was using my mum's account for spotify and it kept messing up as she would want to listen to music at the same time as me. Recently she got the Spotify family upgrade,...

Casual Listener

I've had Spotify for maybe 3 years, and I switched to Apple Music for a while as I was using my mum's account for spotify and it kept messing up as she would want to listen to music at the same time ...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Songs won't play

Hello, since about one week ago I have had issues with my spotify. I pay for premium and I download songs on WiFi at home then use spotify for music when I'm out. I keep having this problem that only half or less of the song plays, it goes silent for...

Visitor

Hello, since about one week ago I have had issues with my spotify. I pay for premium and I download songs on WiFi at home then use spotify for music when I'm out. I keep having this problem that only...

cosmicmoose

Gig Goer

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

someone accessed my account

somebody called sasha 3.0 has accssed my account and changed the profile pic please help

Visitor

somebody called sasha 3.0 has accssed my account and changed the profile pic please help  

LordRollin

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Solved!! Car Playback with iPhone error - Error when phone isn't charging?

I'm having a very strange issue and I can't seem to find anyone else with this problem. I recently upgraded to Premium on an iPhone SE running the latest iOS. When I listen to Spotify in the car (old 2001 car, through only an AUX cord), I get what so...

Casual Listener

I'm having a very strange issue and I can't seem to find anyone else with this problem.    I recently upgraded to Premium on an iPhone SE running the latest iOS. When I listen to Spotify ...

Jmchizuk

Casual Listener

740 Views

2 replies

1 likes

  • 740 Views
  • 2 replies
  • 1 likes

Uthsha

Hey I need to close the account

Newbie

Hey I need to close the account

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

NO "Your Daily Mix" !!!

I have a Spotify Premium Family account -- have had it for months and have been a Premium susbscriber for much longer than that. The other 3 members of my family have Your Daily Mix showing on their iphones, but mine has not shown up. I have logged o...

Casual Listener

I have a Spotify Premium Family account -- have had it for months and have been a Premium susbscriber for much longer than that. The other 3 members of my family have Your Daily Mix showing on their ...

yana1012

Casual Listener

750 Views

3 replies

0 likes

  • 750 Views
  • 3 replies
  • 0 likes

iOS Premium - certain song won't play

Hi! I have a premium subscription and as such save a lot of music to my phone using the offline feature. However, I have found that one song in particular (Into You by Ariana Grande if it matters) won't play whenever I select it no matter what connec...

Newbie

Hi! I have a premium subscription and as such save a lot of music to my phone using the offline feature. However, I have found that one song in particular (Into You by Ariana Grande if it matters) wo...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Solved!! Album covers missing...

Most album covers are missing as of this morning, whether in playlist, Artist, Song, or Album tabs. They are available when the iPhone 6 IOS8 is in wifi mode, but as soon as it gets off wifi mode, most album covers disappear. The ones that remain do ...

Music Fan

Most album covers are missing as of this morning, whether in playlist, Artist, Song, or Album tabs.  They are available when the iPhone 6 IOS8 is in wifi mode, but as soon as it gets off wifi mo...

klauzer

Gig Goer

9975 Views

29 replies

1 likes

  • 9975 Views
  • 29 replies
  • 1 likes

Turning off iPhone causes issue

Whenever I have to restart my iPhone 7 or turn it off, my Spotify app freezes up like it's downloading again. I am forced to delete the app and redownload it again. This causes me to lose all my offline content repeatedly. Please help!

Newbie

Whenever I have to restart my iPhone 7 or turn it off, my Spotify app freezes up like it's downloading again. I am forced to delete the app and redownload it again. This causes me to lose all my offl...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Problem playing to Bluetooth on new iPhone 7?

Hey guys. Just installed on new iPhone 7, trying to stream to Bluetooth in car but can't get audio. My regular library and SoundCloud play just fine but Spotify shows like its playing (song advances just fine etc) but I'm not getting any soundThought...

Newbie

Hey guys. Just installed on new iPhone 7, trying to stream to Bluetooth in car but can't get audio. My regular library and SoundCloud play just fine but Spotify shows like its playing (song advances ...

ella_ott

Regular

1778 Views

4 replies

3 likes

  • 1778 Views
  • 4 replies
  • 3 likes

Solved!! How to prevent Spotify from automaitically playing when I get in the car!? (iPhone).

Hi, I've googled the question for an easy fix and can't find a reasonable answer. I don't want to stop and close the app each time...I'd rather just not have it start playing music. It's annoying. Thank you! Daniel

Newbie

Hi,   I've googled the question for an easy fix and can't find a reasonable answer.  I don't want to stop and close the app each time...I'd rather just not have it start playing music.&nb...

ella_ott

Regular

1635 Views

3 replies

0 likes

  • 1635 Views
  • 3 replies
  • 0 likes

Paguei boleto e não liberam o Premium

Fiz o pagamento via boleto bancário hoje 17/10/2016 na parte da tarde para adquiri o Premium, e até agora nada, já desinstalei e resintalei o programa no windows tanto como no iOS, desloguei e loguei novamente na minha conta, e ainda assim continua c...

Casual Listener

Fiz o pagamento via boleto bancário hoje 17/10/2016 na parte da tarde para adquiri o Premium, e até agora nada, já desinstalei e resintalei o programa no windows tanto como no iOS, desloguei e loguei...

ErickRGuetta

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

cant log in on my iphone

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify

Casual Listener

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify 

kirashi

Community Legend

1067 Views

8 replies

1 likes

  • 1067 Views
  • 8 replies
  • 1 likes

Offline availability

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

Newbie

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

kirashi

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Trouble logging in

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

Newbie

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

kirashi

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Downloading offline

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and have yet to receive a response. Any suggestions

Casual Listener

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and hav...

kirashi

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes