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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233243 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114782 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2385 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304130 Views

61 replies

16 likes

  • 304130 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129784 Views

19 replies

38 likes

  • 129784 Views
  • 19 replies
  • 38 likes

Trouble logging in

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

Newbie

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

kirashi

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Downloading offline

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and have yet to receive a response. Any suggestions

Casual Listener

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and hav...

kirashi

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Sync iTunes through mobile

I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and from the Apple Music app and Spotify if I want to list...

Regular

I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and fro...

kirashi

Community Legend

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes

Premium isn't working on Spotify app

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How do I fix this??

Newbie

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How...

benjaminHAHAH

Casual Listener

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

iphone won't sync certain songs

Tried reinstall..makeing playlist offline on both computer and phone several times. tried to move song to iphone.

Newbie

Tried reinstall.. makeing playlist offline on both computer and phone several times.  tried to move song to iphone.

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
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Vergeten ! 😞

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen ?

Newbie

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen...

Hubo

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Solved!! Can't add local files to playlists on iPhone

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing is that I have no trouble playing the songs, when th...

Newbie

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing...

globalhead

Newbie

10499 Views

30 replies

0 likes

iphone app
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  • 30 replies
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User friendliness

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very similar feelings. The UI and user friendliness--guy...

Casual Listener

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very ...

fpino61

Newbie

1020 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local Files/Playback questions

Hi! So I have a few questions, but the first is: if I download local files so they can be played on my iPhone, but that song file is already store in the iTunes of my phone, is Spotify smart enough to scan for and use that file, or am I doubling the ...

Newbie

Hi!   So I have a few questions, but the first is: if I download local files so they can be played on my iPhone, but that song file is already store in the iTunes of my phone, is Spotify smart...

kavenieza

Music Fan

986 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Trouble Logging in on iPhone 7

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

Casual Listener

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

513 Views

0 replies

0 likes

  • 513 Views
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Spotify won't play the playlist I ask it to play

Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my Mac and my Iphone and there is the same problem eit...

Newbie

Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my ...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
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Volume in IOS higher in spotify app than shown on headphone volume notification

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on very loud a couple times with my headphones in. It's...

Newbie

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on v...

492 Views

0 replies

0 likes

  • 492 Views
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Downloaded Artists keep deleting without my consent

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). it makes me really sad because I love my music and a...

Casual Listener

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). i...

333 Views

0 replies

0 likes

  • 333 Views
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Slow sync/download songs ios 9.3.3 Spotify 6.5 help

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

Visitor

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

user-removed

Not applicable

683 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Ads on my iphone w/Premium?

I have had Spotify Premium for a long time. Just started using it on my iphone. For some reason, I get ads on the phone. The subscription says "unlimited" rather than Premium. I see Premium is now $10/mo rather than the $5 I pay. Do I have to upgrade...

Casual Listener

I have had Spotify Premium for a long time. Just started using it on my iphone. For some reason, I get ads on the phone. The subscription says "unlimited" rather than Premium. I see Premium is now $1...

Maxim

Spotify Star

632 Views

1 replies

0 likes

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  • 1 replies
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[iOS][Other] iPad app update

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, even online or offline. I have been patient with it...

Newbie

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, ...

372 Views

0 replies

0 likes

iOS
Other
  • 372 Views
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Payment

Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium accountWhat to do itHow send him email wit Cain off explain

Visitor

Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium account What to do it How send him email wit Cain off explain

user-removed

Not applicable

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

I can't login

I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!

Casual Listener

I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!

omarjenner

Newbie

739 Views

5 replies

0 likes

  • 739 Views
  • 5 replies
  • 0 likes

Won't let me log in

I recently downloaded the IOS 10 for my Apple Devices. After I did that, I went to my Spotify app and it logged me out. So I went and typed in my username and password but it did not work. So I assumed that I forgot my password and I went to change m...

Casual Listener

I recently downloaded the IOS 10 for my Apple Devices. After I did that, I went to my Spotify app and it logged me out. So I went and typed in my username and password but it did not work. So I assum...

Viramn123

Casual Listener

761 Views

4 replies

0 likes

  • 761 Views
  • 4 replies
  • 0 likes