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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36694 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102001 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1279 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298781 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125637 Views

19 replies

38 likes

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Spotify deleted all of "my music"

On my iphone Spotify, I have premium and all of my music is downloaded, I opened the app and all of the "my music" section is gone. All that shows up when you go into songs under my music it just has an option for "browse". My library was fine only h...

Newbie

On my iphone Spotify, I have premium and all of my music is downloaded, I opened the app and all of the "my music" section is gone. All that shows up when you go into songs under my music it just has...

Ohjaepil1985

Newbie

829 Views

2 replies

0 likes

Deleted downloads
iphone
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Downloaded songs not working

I have downloaded multiple albums offline but they won't play offline and I don't know why, please help

Casual Listener

I have downloaded multiple albums offline but they won't play offline and I don't know why, please help

John1233

Casual Listener

834 Views

4 replies

0 likes

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[bug] AirPlay (and perhaps Chromecast) not available when Spotify is down

Hey there! I was listening to some good music on my desktop until Spotify's service went down, bummer I know. So I though: why don't I stream my offline playlists to my Apple TV? Well... I can't. When I select 'Available devices' (or whatever it's ca...

Newbie

  Hey there!   I was listening to some good music on my desktop until Spotify's service went down, bummer I know. So I though: why don't I stream my offline playlists to my Apple TV...

384 Views

0 replies

0 likes

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Ayuda descargas Iphone

Cada vez que quiero descargar una canción nueva, tengo que descargar todas mis canciones otra vez, que puedo hacer ?

Newbie

Cada vez que quiero descargar una canción nueva, tengo que descargar todas mis canciones otra vez, que puedo hacer ? 

306 Views

0 replies

0 likes

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artwork keeps changing size

I'm probably being an idiot but would be grateful for advice. On my ipad if i have the playlist open but want to expand that individual track I click the upward facing arrow at the bottom of the screen on the grey strip. the artwork then pops up with...

Newbie

I'm probably being an idiot but would be grateful for advice.  On my ipad if i have the playlist open but want to expand that individual track I click the upward facing arrow at the bottom of th...

535 Views

0 replies

0 likes

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Spotify not playing with aux chord

My Spotify works fine on my phone when I'm using headphones, but it will not work in my car when I plug in the aux chord. I'd been using it like this with no problems until I was in a rental car for work for about a week. I plugged in the phone in th...

Newbie

My Spotify works fine on my phone when I'm using headphones, but it will not work in my car when I plug in the aux chord.  I'd been using it like this with no problems until I was in a rental ca...

2021 Views

0 replies

0 likes

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Premium Account on both my iPad and on my IPhone

I got the Premium subscription on my iPad, but when I look on the same account in my iPhone it doesn't show up and I tried to log out of both devices, I went so far as to delete the app itself and restart my own phone to see if it would work and it h...

Newbie

I got the Premium subscription on my iPad, but when I look on the same account in my iPhone it doesn't show up and I tried to log out of both devices, I went so far as to delete the app itself and re...

395 Views

0 replies

0 likes

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Reset Spotify with all offline downloads, playlists, etc.

Hi,how is it possible to reset the whole account with all the likes done and downloads, etc. ???I am using an IOS 10 with an Premium Account. Email: imranmunich@hotmail.com

Newbie

Hi, how is it possible to reset the whole account with all the likes done and downloads, etc. ??? I am using an IOS 10 with an Premium Account.   Email: imranmunich@hotmail.com

702 Views

0 replies

0 likes

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BMW Connected Album Art Issue

So I have a 2014 BMW X5. A iPhone 6 Plus. A month ago I plugged in my iPhone via the USB cable in my dock and I was happy to see full Spotify intergraton on my iDrive. Then a few weeks ago after maybe the last update on 12.12.14 or a Carrier Update o...

Regular

So I have a 2014 BMW X5. A iPhone 6 Plus. A month ago I plugged in my iPhone via the USB cable in my dock and I was happy to see full Spotify intergraton on my iDrive.   Then a few w...

user-removed

Not applicable

17908 Views

53 replies

0 likes

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Solved!! Got a new iPhone 7, some songs/playlists will not download?

Hey everyoneI (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I am connected to internet yet it won't play any songs- ...

Newbie

Hey everyone I (today) got an iPhone 7 and I had spotify on my old phone, which got backed up into my new phone. 3 out of my 10 playlists have completely downloaded- is it just a matter of time? I a...

TakeMyRice

Regular

1068 Views

1 replies

0 likes

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Able to search for users by first and last name this AM, now their profiles are unsearchable, why?

I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I did this first thing this morning while logged into m...

Newbie

I am hosting my class reunion and was putting together a playlist for the event. I have been searching for users that I went to high school with by first and last name in the Spotify search bar. I di...

TakeMyRice

Regular

953 Views

1 replies

0 likes

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Spotify App keeps crashing.

I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the app. I tried updating the Spotify app but that hasn'...

Casual Listener

I have an iPhone 6s and sometime within the last week my Spotify app started playing up. Normally it randomly happens when I'm listening to music and it'll stop and I'll have to click back into the a...

gmehw

Casual Listener

924 Views

2 replies

0 likes

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Can't continue student discount

I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student discount on my current account? Can anyone help?

Newbie

I used my student discount last year from UNiDays to get 50% off but that expired then started getting charged £9.99. I got a new UNiDays with a different email but it won't let me apply that student...

332 Views

0 replies

0 likes

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" My devices"

I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though.need help to solve this as I need to remove one of them and I don't know which one is the one I want to remove as they a...

Casual Listener

I can't tell which device is which on the ones associated with my account. They all say: Iphone. None of them is an Iphone though. need help to solve this as I need to remove one of them and I don't...

293 Views

0 replies

0 likes

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Not Receiving Notifications on iPhone

I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfold, released a new song on Spotify and I only found...

Casual Listener

I've triple checked all of my settings and spotify is definitely enabled to send me notifications through push and email and yet I still receive neither. This morning a band I follow, Avenged Sevenfo...

460 Views

0 replies

0 likes

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iOS issue while send music from iPhone to Denon AVR-X1100W

Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application.I have tested this issue on my wife's iPhone 4S with iOS 7x and it is not appearing. Please HELP (I use S...

Casual Listener

Hi, since one of the latest Spotify app upgrade on my iPhone 5S (iOS 10) and iPad (iOS 9.3.5) I cannot see my Denon aplituner in the application. I have tested this issue on my wife's iPhone 4S with...

463 Views

0 replies

0 likes

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Importing music from pc to iPhone

Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.

Newbie

Is it possible that the music I have downloaded on my pc and added in my playlist on Spotify that it shows up on my iPhone? Just can't seem to find the option, and I don't know if this is possible.

427 Views

0 replies

0 likes

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Spotify Connect Issues

Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad app.

Visitor

Spotify connect after the most recent app update stopped working with Bose Soundtouch 20. Spotify works from the Bose app but not able to connect to Soundtouch directly from both iPhone & iPad ap...

392 Views

0 replies

0 likes

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Playing music on more than one device

Hi, Is it possible for more than one member of the family to use Spotify at the same time?When my daughter tries to play her playlist, it turns off my playlist. And vice versa.Surely I'm missing something here?Steve

Regular

Hi, Is it possible for more than one member of the family to use Spotify at the same time? When my daughter tries to play her playlist, it turns off my playlist. And vice versa. Surely I'm missing ...

user-removed

Not applicable

1805 Views

15 replies

0 likes

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