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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408324 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279622 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178882 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
This has happened twice in the last week; whilst listening to Spotify my phone ran out of battery. When I charged it back up and reopened Spotify, I had to log back in and re-download all my music that I had already on my device before my phone had d...
This has happened twice in the last week; whilst listening to Spotify my phone ran out of battery. When I charged it back up and reopened Spotify, I had to log back in and re-download all my music th...
Roadie
449 Views
1 replies
0 likes
When I try to log in with Facebook on iPad I'm directed to a different app. (Warner Archive)
When I try to log in with Facebook on iPad I'm directed to a different app. (Warner Archive)
Roadie
374 Views
1 replies
0 likes
Last Friday, I was using Spotify in my car, and I went to search for a song and was told I was offline. After that, any menu I would choose (except my Library) said "An Error Occurred", with a "Try Again" button below (which does nothing, no matter h...
Last Friday, I was using Spotify in my car, and I went to search for a song and was told I was offline. After that, any menu I would choose (except my Library) said "An Error Occurred", with a "Try A...
658 Views
0 replies
0 likes
I have changed my password and also tried to log in via Facebook and am getting the same error each time. Really frustrating
I have changed my password and also tried to log in via Facebook and am getting the same error each time. Really frustrating
Roadie
778 Views
1 replies
0 likes
Hi i can not log in on the app on the iphone or the ipad but on the wed(safari) it works ok.It says wrong username or password. I tried to reset the password but it still does not work.I got my account in sweden but I am now in Oslo. I never logged i...
Hi i can not log in on the app on the iphone or the ipad but on the wed(safari) it works ok. It says wrong username or password. I tried to reset the password but it still does not work. I got my a...
Roadie
927 Views
1 replies
0 likes
Trying to log into my account that stopped for some reason unknown. Entered my bank details invited to log on. Get message you already created an account with this email address. Great, so why doesn't it now just open?
Trying to log into my account that stopped for some reason unknown. Entered my bank details invited to log on. Get message you already created an account with this email address. Great, so why doesn'...
Roadie
408 Views
1 replies
0 likes
Hello,I am trying to sync local files to my iPhone 6s and it does not seem to be working. I did it once before ad\nd it worked just fine, but I forgot how to do it and now whatever I try to sync is not working. Can anyone help me?
Hello, I am trying to sync local files to my iPhone 6s and it does not seem to be working. I did it once before ad\nd it worked just fine, but I forgot how to do it and now whatever I try to sync is...
Casual Listener
1179 Views
4 replies
0 likes
When I am in my car, I connect my iPhone 6 (running ios9) to my car with a USB. I know it's connected properly because it charges while plugged in. I choose USB from stereo options and Spotify will play for a bit, then shuts off and the error message...
When I am in my car, I connect my iPhone 6 (running ios9) to my car with a USB. I know it's connected properly because it charges while plugged in. I choose USB from stereo options and Sp...
Casual Listener
695 Views
4 replies
0 likes
I've been on premium since October 2015 and would like to unsubscribe spotify however i forgot the Apple ID that i subscribed spotify to. I'm planning to subscribe again via Singtel because its cheaper. Is there other alternative way to unsubscribe? ...
I've been on premium since October 2015 and would like to unsubscribe spotify however i forgot the Apple ID that i subscribed spotify to. I'm planning to subscribe again via Singtel because its ...
Community Legend
452 Views
1 replies
0 likes
the song orders on my playlists on my mobile (ios) wont match the order on my laptop app. i've logged out and resest my mobile app several times and no change.
the song orders on my playlists on my mobile (ios) wont match the order on my laptop app. i've logged out and resest my mobile app several times and no change.
445 Views
0 replies
1 likes
I have a premium spotify account and have been listening in "offline" mode for over a year to all the playlists or albums I have downloaded. This morning I get on and cannot access any of them. None of them have the green arrow lit anymore and it kee...
I have a premium spotify account and have been listening in "offline" mode for over a year to all the playlists or albums I have downloaded. This morning I get on and cannot access any of them. None ...
Casual Listener
1092 Views
2 replies
0 likes
I am going to cancel my subscription. I am on strong wireless and only message I get is "You're Offline" The troubleshooting is worthless I dont want to pay 10 dollars a month and not be able to contact anyone.How much is Apple Music? I am about to f...
I am going to cancel my subscription. I am on strong wireless and only message I get is "You're Offline" The troubleshooting is worthless I dont want to pay 10 do...
Roadie
1494 Views
3 replies
0 likes
已付費使用spotify,換新機iphone7plus後無法下載app
已付費使用spotify,換新機iphone7plus後無法下載app
501 Views
0 replies
0 likes
I use Spotify on 3 mobile devices - an iPod, and iPhone, and an iPad. For reference, I never try to use it on more than one device at the same time. I seem to have fairly consistent issues where my offline music is removed (ie. the dreaded 'you have ...
I use Spotify on 3 mobile devices - an iPod, and iPhone, and an iPad. For reference, I never try to use it on more than one device at the same time. I seem to have fairly consistent ...
Newbie
932 Views
2 replies
5 likes
Hi, In a bid to free up my phone memory, I "un-downloaded" all my spotify playlists as it was taking up the most memory on my iphone. However, my starred playlist (which has ~300 songs) has the green arrow to indicate that the songs are all downloade...
Hi, In a bid to free up my phone memory, I "un-downloaded" all my spotify playlists as it was taking up the most memory on my iphone. However, my starred playlist (which has ~30...
Roadie
446 Views
1 replies
0 likes
This has been happening for a couple of months now and it is odd. When I click on Take Care and If You're Reading This It's Too Late albums in recently played they only contain one song. When I search them however they contain all the songs on the al...
This has been happening for a couple of months now and it is odd. When I click on Take Care and If You're Reading This It's Too Late albums in recently played they only contain one song. When I searc...
387 Views
0 replies
0 likes
When I originally signed up I typed my email address in wrong, I was suppose to type @gmail.co.uk but instead I typed @gmail.com. Iv tried to change it on my account settings but Iv also forgot my password so I can't change the email to change my pas...
When I originally signed up I typed my email address in wrong, I was suppose to type @gmail.co.uk but instead I typed @gmail.com. Iv tried to change it on my account settings but Iv also forgot my pa...
Composer
485 Views
1 replies
0 likes
I was wondering if there is a way i can make playlist folders on the iphone app. I tried on desktop but was unable and so i didnt know if there was another way you had to do it!
I was wondering if there is a way i can make playlist folders on the iphone app. I tried on desktop but was unable and so i didnt know if there was another way you had to do it!
Regular
2112 Views
1 replies
0 likes
I went to play a recently played album (Marianas Trench-Astoria) and the album cover comes up, but there are "no playable songs listed" and even if I search the album I can't find it or any of the songs on it.
I went to play a recently played album (Marianas Trench-Astoria) and the album cover comes up, but there are "no playable songs listed" and even if I search the album I can't find it or any of the so...
Newbie
944 Views
5 replies
0 likes
For some reason nearly every day I get kicked out of the app. i.e. I have to re-login al the time - name + PW any idea? br & THX
For some reason nearly every day I get kicked out of the app. i.e. I have to re-login al the time - name + PW any idea? br & THX
369 Views
0 replies
0 likes
