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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233249 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114789 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2385 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304130 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129784 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Make A Lyrics

Hi There, it's Great when we hear the music and we can see the lyric like the other Apps Music Streaming. Regards

Newbie

Hi There,   it's Great when we hear the music and we can see the lyric like the other Apps Music Streaming.   Regards  

zoero77

Roadie

369 Views

1 replies

0 likes

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  • 1 replies
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Switched from Premium to Student discount

Today I subcribed to premium and then I get notified that students get discount. So I switched to student but I already was charged with the $9.99. What can I do?

Newbie

Today I subcribed to premium and then I get notified that students get discount. So I switched to student but I already was charged with the $9.99. What can I do?

zoero77

Roadie

629 Views

2 replies

0 likes

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  • 2 replies
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Notifications don't work

I have push notifications set to on for artists updates, concerts, new music but several of my artists have made updates and I've not received any push notifications. They are enabled on my iphone and for Spotify.What's up?iOS 10

Newbie

I have push notifications set to on for artists updates, concerts, new music but several of my artists have made updates and I've not received any push notifications. They are enabled on my iphone an...

584 Views

0 replies

1 likes

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  • 1 likes

Songs won't play

I've had Spotify for maybe 3 years, and I switched to Apple Music for a while as I was using my mum's account for spotify and it kept messing up as she would want to listen to music at the same time as me. Recently she got the Spotify family upgrade,...

Casual Listener

I've had Spotify for maybe 3 years, and I switched to Apple Music for a while as I was using my mum's account for spotify and it kept messing up as she would want to listen to music at the same time ...

380 Views

0 replies

0 likes

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Songs won't play

Hello, since about one week ago I have had issues with my spotify. I pay for premium and I download songs on WiFi at home then use spotify for music when I'm out. I keep having this problem that only half or less of the song plays, it goes silent for...

Visitor

Hello, since about one week ago I have had issues with my spotify. I pay for premium and I download songs on WiFi at home then use spotify for music when I'm out. I keep having this problem that only...

cosmicmoose

Gig Goer

395 Views

1 replies

0 likes

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  • 1 replies
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someone accessed my account

somebody called sasha 3.0 has accssed my account and changed the profile pic please help

Visitor

somebody called sasha 3.0 has accssed my account and changed the profile pic please help  

LordRollin

Community Legend

464 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Car Playback with iPhone error - Error when phone isn't charging?

I'm having a very strange issue and I can't seem to find anyone else with this problem. I recently upgraded to Premium on an iPhone SE running the latest iOS. When I listen to Spotify in the car (old 2001 car, through only an AUX cord), I get what so...

Casual Listener

I'm having a very strange issue and I can't seem to find anyone else with this problem.    I recently upgraded to Premium on an iPhone SE running the latest iOS. When I listen to Spotify ...

Jmchizuk

Casual Listener

715 Views

2 replies

1 likes

  • 715 Views
  • 2 replies
  • 1 likes

Uthsha

Hey I need to close the account

Newbie

Hey I need to close the account

403 Views

0 replies

0 likes

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NO "Your Daily Mix" !!!

I have a Spotify Premium Family account -- have had it for months and have been a Premium susbscriber for much longer than that. The other 3 members of my family have Your Daily Mix showing on their iphones, but mine has not shown up. I have logged o...

Casual Listener

I have a Spotify Premium Family account -- have had it for months and have been a Premium susbscriber for much longer than that. The other 3 members of my family have Your Daily Mix showing on their ...

yana1012

Casual Listener

737 Views

3 replies

0 likes

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  • 3 replies
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iOS Premium - certain song won't play

Hi! I have a premium subscription and as such save a lot of music to my phone using the offline feature. However, I have found that one song in particular (Into You by Ariana Grande if it matters) won't play whenever I select it no matter what connec...

Newbie

Hi! I have a premium subscription and as such save a lot of music to my phone using the offline feature. However, I have found that one song in particular (Into You by Ariana Grande if it matters) wo...

374 Views

0 replies

0 likes

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Solved!! Album covers missing...

Most album covers are missing as of this morning, whether in playlist, Artist, Song, or Album tabs. They are available when the iPhone 6 IOS8 is in wifi mode, but as soon as it gets off wifi mode, most album covers disappear. The ones that remain do ...

Music Fan

Most album covers are missing as of this morning, whether in playlist, Artist, Song, or Album tabs.  They are available when the iPhone 6 IOS8 is in wifi mode, but as soon as it gets off wifi mo...

klauzer

Gig Goer

9915 Views

29 replies

1 likes

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  • 29 replies
  • 1 likes

Turning off iPhone causes issue

Whenever I have to restart my iPhone 7 or turn it off, my Spotify app freezes up like it's downloading again. I am forced to delete the app and redownload it again. This causes me to lose all my offline content repeatedly. Please help!

Newbie

Whenever I have to restart my iPhone 7 or turn it off, my Spotify app freezes up like it's downloading again. I am forced to delete the app and redownload it again. This causes me to lose all my offl...

431 Views

0 replies

0 likes

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Problem playing to Bluetooth on new iPhone 7?

Hey guys. Just installed on new iPhone 7, trying to stream to Bluetooth in car but can't get audio. My regular library and SoundCloud play just fine but Spotify shows like its playing (song advances just fine etc) but I'm not getting any soundThought...

Newbie

Hey guys. Just installed on new iPhone 7, trying to stream to Bluetooth in car but can't get audio. My regular library and SoundCloud play just fine but Spotify shows like its playing (song advances ...

ella_ott

Regular

1769 Views

4 replies

3 likes

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  • 4 replies
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Solved!! How to prevent Spotify from automaitically playing when I get in the car!? (iPhone).

Hi, I've googled the question for an easy fix and can't find a reasonable answer. I don't want to stop and close the app each time...I'd rather just not have it start playing music. It's annoying. Thank you! Daniel

Newbie

Hi,   I've googled the question for an easy fix and can't find a reasonable answer.  I don't want to stop and close the app each time...I'd rather just not have it start playing music.&nb...

ella_ott

Regular

1621 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Paguei boleto e não liberam o Premium

Fiz o pagamento via boleto bancário hoje 17/10/2016 na parte da tarde para adquiri o Premium, e até agora nada, já desinstalei e resintalei o programa no windows tanto como no iOS, desloguei e loguei novamente na minha conta, e ainda assim continua c...

Casual Listener

Fiz o pagamento via boleto bancário hoje 17/10/2016 na parte da tarde para adquiri o Premium, e até agora nada, já desinstalei e resintalei o programa no windows tanto como no iOS, desloguei e loguei...

ErickRGuetta

Community Legend

329 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cant log in on my iphone

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify

Casual Listener

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify 

kirashi

Community Legend

1058 Views

8 replies

1 likes

  • 1058 Views
  • 8 replies
  • 1 likes

Offline availability

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

Newbie

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

kirashi

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes