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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138433 Views

503 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97652 Views

19 replies

38 likes

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Spotify on iPad not working behind a proxy but iPhone will

Hello, I am having trouble with spotify on ipad at a school I work at. The iPhone version will happily connect through the proxy server and work where as the iPad, pointing to the same proxy server with the same account, can not access Spotify. It si...

Newbie

Hello, I am having trouble with spotify on ipad at a school I work at. The iPhone version will happily connect through the proxy server and work where as the iPad, pointing to the same proxy server w...

970 Views

0 replies

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Playback doesn't work

Hi there! I noticed at the gym my trainer was using Spotify with the music overlapping like a dj does. After researching, my Spotify should be doing the same thing with playback on and the overlap of 12 seconds but nothing is working! It stops the so...

Newbie

Hi there! I noticed at the gym my trainer was using Spotify with the music overlapping like a dj does. After researching, my Spotify should be doing the same thing with playback on and the overlap of...

254 Views

0 replies

0 likes

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Solved!! "An error occurred Try again" message in Browse on iPad. Tried everything

Hi,I cannot use "Browse" in the app on Wifi. Radio works.App version 6.5.0.1665iPad iOS version 9.3.5 I tried reinstalled, rebooted app, rebooted iPad, changed wifi DNS, resetting network settings. Nothing works, it just say "An error occurred. Try a...

Casual Listener

Hi, I cannot use "Browse" in the app on Wifi. Radio works. App version 6.5.0.1665 iPad iOS version 9.3.5   I tried reinstalled, rebooted app, rebooted iPad, changed wifi DNS, resetting netw...

SpotifyUser1213

Casual Listener

1543 Views

4 replies

0 likes

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LTE data iOS not working, offline while using LTE ?

hi! i have an iPhone 5s and it has LTE data and spotify was working fine with my data (i could use it with my LTE data anywhere) but now when i use Spotify with my LTE it either says i am offline or it wont play my songs. I dont have premium and neve...

Newbie

hi! i have an iPhone 5s and it has LTE data and spotify was working fine with my data (i could use it with my LTE data anywhere) but now when i use Spotify with my LTE it either says i am offline or ...

743 Views

0 replies

0 likes

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"Browse" mode on iPad can't connect - "an error occurred"

Recently, after nothing with my devices or account changed, the browse section no longer works on my iPad. All other sections of the app work fine. The app also works fine on my iPhone. iPad and iPhone are still running iOS8 and newest version of spo...

Casual Listener

Recently, after nothing with my devices or account changed, the browse section no longer works on my iPad. All other sections of the app work fine. The app also works fine on my iPhone. iPad and iPho...

Swanny

Community Legend

1055 Views

6 replies

0 likes

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Spotify doesn't see device when Bluetooth autoconnects

Recently installed a bluetooth recieved in my car, and my iPhone will connect to it automatically, but Spotify doesn't recognize any Bluetooth device available to play through. If I disconnect and reconnect the Bluetooth connection, it works, but it ...

Newbie

Recently installed a bluetooth recieved in my car, and my iPhone will connect to it automatically, but Spotify doesn't recognize any Bluetooth device available to play through.   If I disconne...

805 Views

0 replies

0 likes

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Question about Daily Mixes

I absolutely love the new daily mixes Spotify came out with last week. Actually, in my case, it's only one mix. It's mostly classic rock which is a pretty accurate depiction of what I've been listening to the past 3 years I've been using Spotify. My ...

Regular

I absolutely love the new daily mixes Spotify came out with last week. Actually, in my case, it's only one mix. It's mostly classic rock which is a pretty accurate depiction of what I've been listeni...

Mattosaurus

Community Legend

501 Views

1 replies

0 likes

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Spotify BMW integration - Search function

Hi.I was wondering if anyone had a chance to test the latest BMW/Spotify app version.From what they states on bmw site, "search" is now available: http://www.bmw.com/com/en/owners/bmw_apps_2013/apps/spotify/index.html "From now on, you can also use t...

Music Fan

Hi. I was wondering if anyone had a chance to test the latest BMW/Spotify app version. From what they states on bmw site, "search" is now available:   http://www.bmw.com/com/en/owners/bmw_ap...

Garethdphillipp

Newbie

645 Views

1 replies

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Recently added songs not appearing in playlist

I previously shared a Spotify account and then the subscription was changed to family premium so I made my own account. I copied all of the songs from my previous playlist on the other account to the playlist on my new account and proceeded to add mo...

Newbie

I previously shared a Spotify account and then the subscription was changed to family premium so I made my own account. I copied all of the songs from my previous playlist on the other account to the...

355 Views

0 replies

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Solved!! Music keep stopping?

Hi, I use iPhone 4S. After last update my Spotify keeps stopping when playing music. REALLY annoying that I have to keep logging into my phone to restart the music. What to do?

Visitor

Hi,   I use iPhone 4S. After last update my Spotify keeps stopping when playing music. REALLY annoying that I have to keep logging into my phone to restart the music.   What to do?

TurdFergason

Newbie

65078 Views

31 replies

6 likes

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Why does my music library not load fully?

When I open the Spotify app on my iPhone, only two songs appear in my library when I choose "songs." I have hundreds of songs, and the only way to get them to load is if I close the app and reload over and over again. Sometime that doesn't work eithe...

Newbie

When I open the Spotify app on my iPhone, only two songs appear in my library when I choose "songs." I have hundreds of songs, and the only way to get them to load is if I close the app and reload ov...

469 Views

0 replies

0 likes

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Removing log in via Facebook

This driving me mad - I deactivated my Facebook account and now can't use sonos to play Spotify. Spotify suggests I create a new account but it does not take my email address I used for Facebook - when trying to fill in the support form it also doesn...

Newbie

This driving me mad - I deactivated my Facebook account and now can't use sonos to play Spotify. Spotify suggests I create a new account but it does not take my email address I used for Facebook - wh...

266 Views

0 replies

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Solved!! "Up Next" list missing

I recently realized that I can not access the "Up Next" list on my iphone sportify app. There used to be the icon in the top right when you were in the "Now Playing" screen but that no longer exists (at least I can't find it). I can still add songs t...

Casual Listener

I recently realized that I can not access the "Up Next" list on my iphone sportify app. There used to be the icon in the top right when you were in the "Now Playing" screen but that no longer exists ...

bhecketh

Casual Listener

1114 Views

2 replies

0 likes

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Music stops playing

I am in the military, and do not always have Internet access. Why is it my music stops playing after 30 days when I am a paying member?

Newbie

I am in the military, and do not always have Internet access. Why is it my music stops playing after 30 days when I am a paying member?

286 Views

0 replies

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The tab bar only has three tabs for me.

I am a new user to Spotify. When I logged in, I saw there's only three tabs on the tab bar on the buttom of screen, which is different from that of my friend's account. There's no Browse, Radio and Library tabs. There's even no daily mix for me.... I...

IMG_1315.PNG

Visitor

I am a new user to Spotify. When I logged in, I saw there's only three tabs on the tab bar on the buttom of screen, which is different from that of my friend's account. There's no Browse, Radio ...

Maxim

Spotify Star

988 Views

1 replies

0 likes

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Trouble downloading

Hi everyone,I'm unable to download Dillon Francis' new song 'Anywhere'. No matter what I try it won't play or download. Any other song works totally fine.Help!?

Newbie

Hi everyone, I'm unable to download Dillon Francis' new song 'Anywhere'. No matter what I try it won't play or download. Any other song works totally fine. Help!?

285 Views

0 replies

0 likes

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iPad login issues

HiI have a premium account which works fine on my laptop and iphone but not on my ipad.I have tried reinstalling the app numerous times and rebooting the device. Before this it was saying that the device was offline even though there was an active in...

Newbie

Hi I have a premium account which works fine on my laptop and iphone but not on my ipad. I have tried reinstalling the app numerous times and rebooting the device. Before this it was saying that th...

309 Views

0 replies

0 likes

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Solved!! Some songs wont play

I have a lot of songs that wont play when in offline mode, it's random on the playlist and it is downloaded.. any tips? Getting annoyed as I do pay for this every month..

Newbie

I have a lot of songs that wont play when in offline mode, it's random on the playlist and it is downloaded.. any tips? Getting annoyed as I do pay for this every month..

carolinefaithm

Newbie

345 Views

1 replies

0 likes

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Solved!! Spotify Toyota Entune freezing

When playing Spotify with Toyota Entune or via Bluetooth, Spotify will pause within 51 seconds of any song that is played, this problem also happens when connected through the auxiliary cable and USB cable. I have the most update to date software for...

Casual Listener

When playing Spotify with Toyota Entune or via Bluetooth, Spotify will pause within 51 seconds of any song that is played, this problem also happens when connected through the auxiliary cable and USB...

bmdolecheck

Casual Listener

7837 Views

4 replies

0 likes

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When I try to choose a song the shuffle pops

Im trying to enjoy my music but when i click a song i want to play the "Shuffle" pops in and out... ive logged in and out then i undownloaded the app and installed it and nothing. Please help thanks!

Newbie

Im trying to enjoy my music but when i click a song i want to play the "Shuffle" pops in and out... ive logged in and out then i undownloaded the app and installed it and nothing. Please help thanks!

232 Views

0 replies

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