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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36549 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101857 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1271 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298712 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125596 Views

19 replies

38 likes

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  • 19 replies
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iOS Premium - certain song won't play

Hi! I have a premium subscription and as such save a lot of music to my phone using the offline feature. However, I have found that one song in particular (Into You by Ariana Grande if it matters) won't play whenever I select it no matter what connec...

Newbie

Hi! I have a premium subscription and as such save a lot of music to my phone using the offline feature. However, I have found that one song in particular (Into You by Ariana Grande if it matters) wo...

361 Views

0 replies

0 likes

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Solved!! Album covers missing...

Most album covers are missing as of this morning, whether in playlist, Artist, Song, or Album tabs. They are available when the iPhone 6 IOS8 is in wifi mode, but as soon as it gets off wifi mode, most album covers disappear. The ones that remain do ...

Music Fan

Most album covers are missing as of this morning, whether in playlist, Artist, Song, or Album tabs.  They are available when the iPhone 6 IOS8 is in wifi mode, but as soon as it gets off wifi mo...

klauzer

Gig Goer

9714 Views

29 replies

1 likes

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  • 29 replies
  • 1 likes

Turning off iPhone causes issue

Whenever I have to restart my iPhone 7 or turn it off, my Spotify app freezes up like it's downloading again. I am forced to delete the app and redownload it again. This causes me to lose all my offline content repeatedly. Please help!

Newbie

Whenever I have to restart my iPhone 7 or turn it off, my Spotify app freezes up like it's downloading again. I am forced to delete the app and redownload it again. This causes me to lose all my offl...

423 Views

0 replies

0 likes

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Problem playing to Bluetooth on new iPhone 7?

Hey guys. Just installed on new iPhone 7, trying to stream to Bluetooth in car but can't get audio. My regular library and SoundCloud play just fine but Spotify shows like its playing (song advances just fine etc) but I'm not getting any soundThought...

Newbie

Hey guys. Just installed on new iPhone 7, trying to stream to Bluetooth in car but can't get audio. My regular library and SoundCloud play just fine but Spotify shows like its playing (song advances ...

ella_ott

Regular

1744 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Solved!! How to prevent Spotify from automaitically playing when I get in the car!? (iPhone).

Hi, I've googled the question for an easy fix and can't find a reasonable answer. I don't want to stop and close the app each time...I'd rather just not have it start playing music. It's annoying. Thank you! Daniel

Newbie

Hi,   I've googled the question for an easy fix and can't find a reasonable answer.  I don't want to stop and close the app each time...I'd rather just not have it start playing music.&nb...

ella_ott

Regular

1586 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Paguei boleto e não liberam o Premium

Fiz o pagamento via boleto bancário hoje 17/10/2016 na parte da tarde para adquiri o Premium, e até agora nada, já desinstalei e resintalei o programa no windows tanto como no iOS, desloguei e loguei novamente na minha conta, e ainda assim continua c...

Casual Listener

Fiz o pagamento via boleto bancário hoje 17/10/2016 na parte da tarde para adquiri o Premium, e até agora nada, já desinstalei e resintalei o programa no windows tanto como no iOS, desloguei e loguei...

ErickRGuetta

Community Legend

320 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cant log in on my iphone

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify

Casual Listener

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify 

kirashi

Community Legend

1011 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Offline availability

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

Newbie

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

kirashi

Community Legend

543 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Trouble logging in

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

Newbie

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

kirashi

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Downloading offline

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and have yet to receive a response. Any suggestions

Casual Listener

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and hav...

kirashi

Community Legend

408 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sync iTunes through mobile

I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and from the Apple Music app and Spotify if I want to list...

Regular

I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and fro...

kirashi

Community Legend

888 Views

1 replies

0 likes

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  • 1 replies
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Premium isn't working on Spotify app

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How do I fix this??

Newbie

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How...

benjaminHAHAH

Casual Listener

351 Views

1 replies

0 likes

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  • 1 replies
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iphone won't sync certain songs

Tried reinstall..makeing playlist offline on both computer and phone several times. tried to move song to iphone.

Newbie

Tried reinstall.. makeing playlist offline on both computer and phone several times.  tried to move song to iphone.

374 Views

0 replies

0 likes

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Vergeten ! 😞

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen ?

Newbie

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen...

Hubo

Community Legend

613 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Can't add local files to playlists on iPhone

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing is that I have no trouble playing the songs, when th...

Newbie

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing...

globalhead

Newbie

10288 Views

30 replies

0 likes

iphone app
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User friendliness

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very similar feelings. The UI and user friendliness--guy...

Casual Listener

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very ...

fpino61

Newbie

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

Solved!! Local Files/Playback questions

Hi! So I have a few questions, but the first is: if I download local files so they can be played on my iPhone, but that song file is already store in the iTunes of my phone, is Spotify smart enough to scan for and use that file, or am I doubling the ...

Newbie

Hi!   So I have a few questions, but the first is: if I download local files so they can be played on my iPhone, but that song file is already store in the iTunes of my phone, is Spotify smart...

kavenieza

Music Fan

973 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Trouble Logging in on iPhone 7

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

Casual Listener

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

501 Views

0 replies

0 likes

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