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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243092 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126608 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308105 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132257 Views

19 replies

38 likes

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iPhone

Fiz meu pagamento por meio de boleto bancário a quase um mês e ainda não estou usando uma conta Free o que eu posso fazer?

Newbie

Fiz meu pagamento por meio de boleto bancário a quase um mês e ainda não estou usando uma conta Free o que eu posso fazer?

481 Views

0 replies

0 likes

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Solved!! iOS update 0.5.8 crashes constantly on iPad

Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out. The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly crashes. What's going on? I'm running iOS 6.0.1 on the 4th generation iPa...

Spotify Star

Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out.   The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly c...

Staciewhitby

Newbie

46251 Views

236 replies

70 likes

  • 46251 Views
  • 236 replies
  • 70 likes

Save to mophie

I hate the 99999 song limit. I have secondary storage for my iPhone se. Why can't I save to my mophie?

Casual Listener

I hate the 99999 song limit. I have secondary storage for my iPhone se. Why can't I save to my mophie?

12162572257

Casual Listener

1118 Views

2 replies

0 likes

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  • 2 replies
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Find all offline music

I am running Spotify Premium on an iPhone 6s and am having trouble finding all the music that has been downloaded to be used offline. I tried going to Settings and turning on Offline mode and turning on "hide unplayable songs". But in My Library all ...

Casual Listener

I am running Spotify Premium on an iPhone 6s and am having trouble finding all the music that has been downloaded to be used offline.  I tried going to Settings and turning on Offline mode and ...

442 Views

0 replies

0 likes

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I followed the link for 3 months at 9.99

I followed the link for 3 months at 9.99 (it was an adv between the streaming of two tracks) but it doesn't work, now i can't find it. what can i do?

Visitor

I followed the link for 3 months at 9.99 (it was an adv between the streaming of two tracks) but it doesn't work, now i can't find it. what can i do?

307 Views

0 replies

0 likes

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Solved!! Missing features on Spotify app with new account

Hi, I had an old Spotify account that I deleted today and I made a new account. However, when I signed into the app with my new account (on iOS) the app was completely different, in that the 5 tabs on the bottom bar of the app had been reduced to 3 a...

Newbie

Hi, I had an old Spotify account that I deleted today and I made a new account. However, when I signed into the app with my new account (on iOS) the app was completely different, in that the 5 tabs o...

Hubo

Community Legend

624 Views

1 replies

0 likes

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  • 1 replies
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Newest update and issues on ipod touch

I want to say that I normally don't go to the trouble to write such a detailed review but the newest release of Spotify for iOS is causing major headaches for me. Let's see where to begin...1st of all Spotify seems to keep making the app more and mor...

Gig Goer

I want to say that I normally don't go to the trouble to write such a detailed review but the newest release of Spotify for iOS is causing major headaches for me.   Let's see where to begin......

TrevorGriffiths

Gig Goer

1052 Views

2 replies

0 likes

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Playlist Troubleshooting

I cant get my playlist to be organized by the date i added the song on my iphone. i restarted the app, deleted it, then downloaded it again and it still wont change. what can i do to solve this issue?

Newbie

I cant get my playlist to be organized by the date i added the song on my iphone. i restarted the app, deleted it, then downloaded it again and it still wont change. what can i do to solve this issue?

404 Views

0 replies

0 likes

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Spotify Family Plan not working

I'm a part of a family plan, everyone else in this plan has a working premium account. My subscription is labeled as free. I asked my host and they said that I was in it. Is there any possible way to fix this issue?

Casual Listener

I'm a part of a family plan, everyone else in this plan has a working premium account. My subscription is labeled as free. I asked my host and they said that I was in it. Is there any possible way to...

MichaelGK

Gig Goer

723 Views

3 replies

0 likes

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Solved!! Music stops

Randomly my Spotify stops and goes to my main screen. It's like the app crashes. It could be 10 secs into a song or 3 into playlist. Wifi and data on. Albums play no problem

Regular

Randomly my Spotify stops and goes to my main screen. It's like the app crashes. It could be 10 secs into a song or 3 into playlist. Wifi and data on. Albums play no problem

MichaelGK

Gig Goer

1236 Views

8 replies

0 likes

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iphone

BUEN DÍA, ALGUIEN QUE ME PUEDA APOYAR NO PUEDO INICIAR LA SESION DESDE LA APLICACION EN MI IPHONE NI EN LA COMPUTADORA PERO SI EN LA PAGINA WEB.*YA CAMBIE LA CONTRASEÑA Y NADAY EN LA WEB SI ME DEJA ENTRAR

Newbie

BUEN DÍA,   ALGUIEN QUE ME PUEDA APOYAR NO PUEDO INICIAR LA SESION DESDE LA APLICACION EN MI IPHONE NI EN LA COMPUTADORA PERO SI EN LA PAGINA WEB. *YA CAMBIE LA CONTRASEÑA Y NADA Y EN LA WEB...

riccardobass

Casual Listener

460 Views

1 replies

0 likes

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  • 1 replies
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Car

Hi,I'm having issues getting Spotify to play in my car. I have it connected via usb and whenever I open Spotify and push play, it plays for about a second and then switches to my music library on my phone. All of the songs I have in library play perf...

Newbie

Hi, I'm having issues getting Spotify to play in my car. I have it connected via usb and whenever I open Spotify and push play, it plays for about a second and then switches to my music library on m...

John_Madden

Music Fan

544 Views

1 replies

0 likes

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Offline Error:4 even with full internet wifi connection

Spotify currently says that it cannot connect with Wifi, on both iPhone or Macbook. Works perfectly fine on 4G network and have tried different Wifi networks still won't work. Nothing wrong with the Wifi connection as every other browser/website work...

Newbie

Spotify currently says that it cannot connect with Wifi, on both iPhone or Macbook. Works perfectly fine on 4G network and have tried different Wifi networks still won't work.   Nothing wrong ...

448 Views

0 replies

0 likes

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Superuser Contribution Offline music not playing

I have downloaded multiple albums offline but they won't play offline and I don't know why, please help

Casual Listener

I have downloaded multiple albums offline but they won't play offline and I don't know why, please help

user-removed

Not applicable

568 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Continually kicked out of Spotify on iPad2

For months now, I keep getting kicked out of Spotify on my iPad2 after a period of time (sometimes 15-20 minutes, sometimes less). Didn't use to have this issue: I've updated to the most recent operating system and the most recent Spotify update, but...

Casual Listener

For months now, I keep getting kicked out of Spotify on my iPad2 after a period of time (sometimes 15-20 minutes, sometimes less).  Didn't use to have this issue: I've updated to the most recent...

Spaceboy88

Roadie

614 Views

3 replies

0 likes

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  • 3 replies
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Connection issues

Works on laptop, experiencing probs with my iPhone 6s. Everything was fine yesterday, this morn in my car and at work not so much. I attached a pic of the error message. Tried logging out/in, also deleted the app and reinstalled...nothing is working....

Newbie

Works on laptop, experiencing probs with my iPhone 6s. Everything was fine yesterday, this morn in my car and at work not so much. I attached a pic of the error message. Tried logging out/in, also de...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
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all my music that i saved gone!!

so i basically just opened the app on my iphone to listen to ALL the music I saved and i go to my music and all it says is "your favourite songs will appear". this all happened only on my mobile device. i went to my laptop and all my music was fine o...

Newbie

so i basically just opened the app on my iphone to listen to ALL the music I saved and i go to my music and all it says is "your favourite songs will appear". this all happened only on my mobile devi...

ht819911

Newbie

3981 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Available songs not appearing in searches

I've recently updated to Premium and found that certain songs which are available on the Spotify library just aren't showing up in my searches.I've reinstalled the software since upgrading, but that hasn't fixed anything.Gucci Mane - Lemonade is one ...

Newbie

I've recently updated to Premium and found that certain songs which are available on the Spotify library just aren't showing up in my searches. I've reinstalled the software since upgrading, but tha...

488 Views

0 replies

0 likes

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Spotify will not sync

I'm pretty sure I'm doing things right, but everytime I go to put music on this ipod for my playlist at work nothing happens, yet everything syncs just fine for my android device. Any ideas as to whats going on? Everything is upto date and Im followi...

Newbie

I'm pretty sure I'm doing things right, but everytime I go to put music on this ipod for my playlist at work nothing happens, yet everything syncs just fine for my android device. Any ideas as to wha...

alyssawest-au

Newbie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes