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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29823 Views

40 replies

9 likes

  • 29823 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94405 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

968 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293566 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123611 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Can't add local files to playlists on iPhone

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing is that I have no trouble playing the songs, when th...

Newbie

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing...

globalhead

Newbie

10087 Views

30 replies

0 likes

iphone app
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User friendliness

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very similar feelings. The UI and user friendliness--guy...

Casual Listener

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very ...

fpino61

Newbie

980 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local Files/Playback questions

Hi! So I have a few questions, but the first is: if I download local files so they can be played on my iPhone, but that song file is already store in the iTunes of my phone, is Spotify smart enough to scan for and use that file, or am I doubling the ...

Newbie

Hi!   So I have a few questions, but the first is: if I download local files so they can be played on my iPhone, but that song file is already store in the iTunes of my phone, is Spotify smart...

kavenieza

Music Fan

952 Views

1 replies

0 likes

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  • 1 replies
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Trouble Logging in on iPhone 7

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

Casual Listener

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

491 Views

0 replies

0 likes

  • 491 Views
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Spotify won't play the playlist I ask it to play

Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my Mac and my Iphone and there is the same problem eit...

Newbie

Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my ...

555 Views

0 replies

0 likes

  • 555 Views
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Volume in IOS higher in spotify app than shown on headphone volume notification

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on very loud a couple times with my headphones in. It's...

Newbie

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on v...

463 Views

0 replies

0 likes

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Downloaded Artists keep deleting without my consent

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). it makes me really sad because I love my music and a...

Casual Listener

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). i...

317 Views

0 replies

0 likes

  • 317 Views
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Slow sync/download songs ios 9.3.3 Spotify 6.5 help

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

Visitor

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

user-removed

Not applicable

655 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Ads on my iphone w/Premium?

I have had Spotify Premium for a long time. Just started using it on my iphone. For some reason, I get ads on the phone. The subscription says "unlimited" rather than Premium. I see Premium is now $10/mo rather than the $5 I pay. Do I have to upgrade...

Casual Listener

I have had Spotify Premium for a long time. Just started using it on my iphone. For some reason, I get ads on the phone. The subscription says "unlimited" rather than Premium. I see Premium is now $1...

Maxim

Spotify Star

610 Views

1 replies

0 likes

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  • 1 replies
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[iOS][Other] iPad app update

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, even online or offline. I have been patient with it...

Newbie

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, ...

351 Views

0 replies

0 likes

iOS
Other
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Payment

Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium accountWhat to do itHow send him email wit Cain off explain

Visitor

Spotify take money every mont from my account and this mont don't take it and **bleep** switch off my premium account What to do it How send him email wit Cain off explain

user-removed

Not applicable

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
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I can't login

I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!

Casual Listener

I logged into spotify on Safari but when I use same email and password in Spotify's app it doesn't login!

omarjenner

Newbie

700 Views

5 replies

0 likes

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  • 5 replies
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Won't let me log in

I recently downloaded the IOS 10 for my Apple Devices. After I did that, I went to my Spotify app and it logged me out. So I went and typed in my username and password but it did not work. So I assumed that I forgot my password and I went to change m...

Casual Listener

I recently downloaded the IOS 10 for my Apple Devices. After I did that, I went to my Spotify app and it logged me out. So I went and typed in my username and password but it did not work. So I assum...

Viramn123

Casual Listener

691 Views

4 replies

0 likes

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  • 4 replies
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Elapsed time in a song

How do I make the elapsed time in a song stay constant and not disappear within two seconds??

Casual Listener

How do I make the elapsed time in a song stay constant and not disappear within two seconds??

tara426

Newbie

921 Views

4 replies

1 likes

  • 921 Views
  • 4 replies
  • 1 likes

6.5.0.1665 - no longer works with BMW Connected Drive

Just updated to 6.5.0.1665 on iphone 6s, and now when i connect via usb to my BMW ConnectedDrive, it won't integrate properly. BMW spotify screen is disabled.

Casual Listener

Just updated to 6.5.0.1665 on iphone 6s, and now when i connect via usb to my BMW ConnectedDrive, it won't integrate properly. BMW spotify screen is disabled.

mindcraft

Casual Listener

606 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Login failed on old Ipod Touch IOS 4.2.1

I have an old Ipod Touch Model MC086BT running IOS 4.2.1... I can easily login on my pc so i know the usr and pwd are ok but the spotify app keep falining the login It is only telling me that i might have changed or misspelled the password Can anyone...

Newbie

I have an old Ipod Touch Model MC086BT running IOS 4.2.1... I can easily login on my pc so i know the usr and pwd are ok but the spotify app keep falining the login 😞 It is only telling me that i m...

nava10

Casual Listener

924 Views

3 replies

0 likes

  • 924 Views
  • 3 replies
  • 0 likes

Store download/saved songs on icloud

Hi so I have very low storage in my iPhone 5 and I'm concidering buying the 50G of iCloud storage but I would like to know if you can store saved/downloaded songs on iCloud

Newbie

Hi so I have very low storage in my iPhone 5 and I'm concidering buying the 50G of iCloud storage but I would like to know if you can store saved/downloaded songs on iCloud

Hubo

Community Legend

2836 Views

1 replies

0 likes

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  • 1 replies
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iOS don't sync

When I add albums to my collection on my iPhone, they are not added to my iPad. Can this be fixed?

Gig Goer

When I add albums to my collection on my iPhone, they are not added to my iPad. Can this be fixed?

337 Views

0 replies

0 likes

  • 337 Views
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Offline devices limit - ASK which one to delete before removing songs!

Dears,Would you please tell me if it's me not setting up something properly or Spotify causing unwanted complications and excecive, time (and data) consuming actions to take when someone is buying a new device? In short: I got a new phone to replace ...

Newbie

Dears, Would you please tell me if it's me not setting up something properly or Spotify causing unwanted complications and excecive, time (and data) consuming actions to take when someone is buying ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes