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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109056 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301895 Views

62 replies

16 likes

  • 301895 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Contact Spotify Support Form Is Useless

They just send an automated email to go to the community page or web site, which doesn't help when the activated gift card doesn't work and can't be returned. Does anyone know how to actually get in touch with someone who can help?

Regular

 They just send an automated email to go to the community page or web site, which doesn't help when the activated gift card doesn't work and can't be returned.  Does anyone know how to actu...

R-ODD

Newbie

996 Views

3 replies

1 likes

  • 996 Views
  • 3 replies
  • 1 likes

Sharing with Friends not working on iPhone

So I'm wondering if anybody can help with this. I can't seem to send music to specific friends using iPhone. On my laptop I can select Share song and I can search for friends to send to no problem.But on my iPhone 5s when I select share song and try ...

Newbie

So I'm wondering if anybody can help with this. I can't seem to send music to specific friends using iPhone. On my laptop I can select Share song and I can search for friends to send to no problem. ...

marlonsphere

Roadie

676 Views

1 replies

0 likes

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  • 1 replies
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Says I have reached max download number. I have a total of 4 albums & about 40 songs download. Help?

Hi there! I keep getting the message about maximum download number! What's weird is that I have only 4 albums downloaded? Definitely not 3,333 songs. I pay for premium -- any one have any thoughts? Thanks!

Newbie

Hi there!   I keep getting the message about maximum download number! What's weird is that I have only 4 albums downloaded? Definitely not 3,333 songs. I pay for premium -- any one have any th...

marlonsphere

Roadie

832 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Changing from a student discount to a family plan

I have the family plan and I want to add my daughter (I still have two devices available). She has her own student premium account. She is afraid that she will lose her saved songs and playlists if she cancels her student premium account, and joins t...

Newbie

I have the family plan and I want to add my daughter (I still have two devices available). She has her own student premium account. She is afraid that she will lose her saved songs and playlists if s...

marlonsphere

Roadie

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

downloads

The songs I downloaded on my Mac also downloaded on my iphone?

Newbie

The songs I downloaded on my Mac also downloaded on my iphone?

marlonsphere

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Can't log in

Ive had spotify for a long time on my phone, i've never had an error. My phone had to be reset and when i reinstalled spotify, it won't let me login. When i press on the "log in" button, nothing happens.

Newbie

Ive had spotify for a long time on my phone, i've never had an error. My phone had to be reset and when i reinstalled spotify, it won't let me login. When i press on the "log in" button, nothing happ...

marlonsphere

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

This song is grayed

Hi! Can someone confirm that the song is not available?It's from a french singer Alizee https://play.spotify.com/track/2zcA12hbY14keqQIlaPAQY

Newbie

Hi! Can someone confirm that the song is not available? It's from a french singer Alizee    https://play.spotify.com/track/2zcA12hbY14keqQIlaPAQY

marlonsphere

Roadie

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
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Solved!! Plays too fast

I have a iphone 6 plus, have reinstalled, turned off and on and the songs still play too fast, i would greatly appreciate any assiatance thanks

Regular

I have a iphone 6 plus, have reinstalled, turned off and on and the songs still play too fast, i would greatly appreciate any assiatance  thanks

Swanny

Community Legend

18088 Views

5 replies

0 likes

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  • 5 replies
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Green "available offline" arrow not displaying next to most tracks after sync

The only other thread I found that mentioned this problem was already marked "solved" even though this particular issue hadn't been acknowledged. So, new thread. For now, the songs seem to play offline, even if some of the individual tracks don't ind...

Casual Listener

The only other thread I found that mentioned this problem was already marked "solved" even though this particular issue hadn't been acknowledged. So, new thread.   For now, the songs seem to...

Laiki

Casual Listener

50883 Views

29 replies

3 likes

available offline
iOS
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  • 29 replies
  • 3 likes

Syncing local files to offline on iPhone

I've saved local files to Spotify playlists and synced them offline on my iPhone before. I went to add a few more and now none of them will sync offline. I've tried every solution I've come across so far:- I've updated spotify on my mac, created a se...

Newbie

I've saved local files to Spotify playlists and synced them offline on my iPhone before. I went to add a few more and now none of them will sync offline. I've tried every solution I've come across so...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Problemas com a reprodução no iPad

Não estou entendendo até agora o que está acontecendo no app. Ligo em meu som é assim que a tela bloqueia(automaticamente ou manualmente), o app para de reproduzir. Estou muito desapontado , pois pago e sempre tive a mesma forma de uso. Aí, do dia pr...

Newbie

Não estou entendendo até agora o que está acontecendo no app. Ligo em meu som é assim que a tela bloqueia(automaticamente ou manualmente), o app para de reproduzir. Estou muito desapontado , pois pag...

SebastiaoDourad

Newbie

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Downloading Spotify for First Generation iPad

I have a first generation iPad and it won't let me download Spotify because it needs iOS 7 and First Generation iPads only go to iOS 5. It won't let me download the app so its not listing in my purchased area so I can get an older version. Any sugges...

Newbie

I have a first generation iPad and it won't let me download Spotify because it needs iOS 7 and First Generation iPads only go to iOS 5. It won't let me download the app so its not listing in my purch...

Maxim

Spotify Star

751 Views

1 replies

0 likes

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  • 1 replies
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I no longer receive notifications when someone sends me music

Hi, when a friend sends me music, I no longer see any notifications (not on the desktop, not on the iphone, not on the ipad). I always have the latest Spotify and IOS versions. The shared music is there, if I go manually to the bell icon I can see it...

Regular

Hi, when a friend sends me music, I no longer see any notifications (not on the desktop, not on the iphone, not on the ipad). I always have the latest Spotify and IOS versions. The shared music is th...

747 Views

0 replies

1 likes

  • 747 Views
  • 0 replies
  • 1 likes

unidentified downloads on ipod Touch

My iPod Touch stopped showing any of my saved albums as downloaded (no grey or green checkmark), even though I've downloaded a fair number of them. Almost 5 GB of storage is identified as being used by spotify in the settings of the iPod. Has anyone ...

Casual Listener

My iPod Touch stopped showing any of my saved albums as downloaded (no grey or green checkmark), even though I've downloaded a fair number of them. Almost 5 GB of storage is identified as being used ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

"Pro Music Search for Spotify" iOS App SCAM is playing trick to users

Amazingly, I have wondered why an app under the name “Pro Music Search for Spotify”, which is accessible via the following link: https://itunes.apple.com/us/app/pro-music-search-for-spotify/id892521757?mt=8” of the developer Appmosys has been existed...

Newbie

Amazingly, I have wondered why an app under the name “Pro Music Search for Spotify”, which is accessible via the following link: https://itunes.apple.com/us/app/pro-music-search-for-spotify/id8925217...

966 Views

0 replies

0 likes

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Downloading

If I download music to my desktop on this account can I listen to the same music I downloaded with this account offline on my iPhone.

Newbie

If I download music to my desktop on this account can I listen to the same music I downloaded with this account offline on my iPhone.

Algee

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Songs I never added to a playlist will start playing.

I suppose this could be perfectly normal and I'm just a little pansy, but songs nowhere in a playlist will start playing. Sometimes it makes sense, like the app went "oh hey, you're listening to Twenty One Pilots? Listen to this other song by them!" ...

Casual Listener

I suppose this could be perfectly normal and I'm just a little pansy, but songs nowhere in a playlist will start playing. Sometimes it makes sense, like the app went "oh hey, you're listening to Twen...

redharring

Casual Listener

672 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

SOME Local Files wont sync to iPhone

3 Local Files sync'd from my PC to my iPhone. 73 others didn'tI've already tried all these:1. FIrewall disabled/allowed spotify2. Phone has 38GB remaining3. Both PC and iPhone playlist downloaded for offline4. Same WiFi5. Offline mode on both PC and ...

Casual Listener

3 Local Files sync'd from my PC to my iPhone. 73 others didn't I've already tried all these: 1. FIrewall disabled/allowed spotify 2. Phone has 38GB remaining 3. Both PC and iPhone playlist downlo...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Some of my local files wont stream (iPhone)

So I just got the Spotify Premium Subscription and I have music on my laptop. All of my local files are playable on my laptop. What I want to do is to stream my local files from my iPhone. So I made a playlist and name it to "iPod" and put all of my ...

Casual Listener

So I just got the Spotify Premium Subscription and I have music on my laptop. All of my local files are playable on my laptop. What I want to do is to stream my local files from my iPhone. So I made ...

Cismet

Casual Listener

1456 Views

3 replies

0 likes

iphone
local files
stream
  • 1456 Views
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  • 0 likes