Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237586 Views

27 replies

5 likes

  • 237586 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118779 Views

116 replies

13 likes

Other
  • 118779 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2697 Views

0 replies

0 likes

iOS
  • 2697 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305500 Views

62 replies

16 likes

  • 305500 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130834 Views

19 replies

38 likes

  • 130834 Views
  • 19 replies
  • 38 likes

Album artwork not loading for Local Files on iOS

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?

Newbie

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?  

592 Views

0 replies

0 likes

  • 592 Views
  • 0 replies
  • 0 likes

No Premium

Sehr geehrtes spotify Team,Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut anzuschaffen es ist aber fehlgeschlagen obwohl das Geld...

Newbie

Sehr geehrtes spotify Team, Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut an...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Have to shut off/turn back on WiFi to stream?

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after it's already connected, it works flawlessly. This ...

Newbie

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Solved!! Some songs can only be played on the desktop client

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Regular

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Microhoo

Regular

1419 Views

7 replies

0 likes

  • 1419 Views
  • 7 replies
  • 0 likes

Download Mixtape

I want to download the Mixtape from Spotify. How does it work? Or isnt this possible??

Newbie

I want to download the Mixtape from Spotify. How does it work? Or isnt this possible??

Hubo

Community Legend

1213 Views

1 replies

0 likes

  • 1213 Views
  • 1 replies
  • 0 likes

Waiting to Download - NOT SOLVED

Most of the post complaining about the syncing of local files to an iPhone have been marked as "solved". However, as long as the problem exists, it's not solved, is it?? I've tried every single thing on here, re-installing, re-booting, even renaming ...

Visitor

Most of the post complaining about the syncing of local files to an iPhone have been marked as "solved". However, as long as the problem exists, it's not solved, is it??   I've tried every sin...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Spotify Premium not working on iPhone after upgrade

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

Newbie

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

keber88s

Casual Listener

12355 Views

7 replies

3 likes

  • 12355 Views
  • 7 replies
  • 3 likes

Log in issue

I can't log in on my iPhone app because Spotify gives message that "You can only use Spotify abroad for 14 days". I've never been out of the US. I can login on the web.Please help.ThanksLee

Casual Listener

I can't log in on my iPhone app because Spotify gives message that "You can only use Spotify abroad for 14 days". I've never been out of the US. I can login on the web. Please help. Thanks Lee

Lwarrenhky

Casual Listener

921 Views

4 replies

0 likes

  • 921 Views
  • 4 replies
  • 0 likes

iOS app on iPhone randomly crashes

Hello! For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing and kicks me back to the iPhone home screen). I have tried a...

Newbie

Hello!   For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing ...

rjcola27

Casual Listener

1838 Views

3 replies

4 likes

crashing
iOS 9.3.3
Premium
  • 1838 Views
  • 3 replies
  • 4 likes

Superuser Contribution ADOBE FLASH PLAYER/ SINGING IN TO ACCOUNT

I CANNOT SIGN INTO MY ACCOUNT. WHEN I GO TO WEB PLAYER, THERE IS A SLIGHT DELAY, AND A WHITE SQUARE APPEARS AND SAY "DOWNLOAD ADOBE FLASH DRIVE TO ENJOY SPOTIFY. IT WILL NOT GO AWAY AND I CANNOT GET TO MY PLAYLIST. ANY SUGGESTION? TVR

Newbie

I CANNOT SIGN INTO MY ACCOUNT. WHEN I GO TO WEB PLAYER, THERE IS A SLIGHT DELAY, AND A WHITE SQUARE APPEARS AND SAY "DOWNLOAD ADOBE FLASH DRIVE TO ENJOY SPOTIFY.  IT WILL NOT GO AWAY AND I CANNO...

MaryS

Roadie

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Different IOS interface

Hi, I am currently on ios 10.0.2 with spotify app version 6.5.0.1665. I am a premium member and for some reason i am not getting the radio tab at the bottom neither am i getting the slide out from the left side option. Is there a way to change this t...

Casual Listener

Hi,   I am currently on ios 10.0.2 with spotify app version 6.5.0.1665. I am a premium member and for some reason i am not getting the radio tab at the bottom neither am i getting the sli...

user-removed

Not applicable

1140 Views

3 replies

1 likes

  • 1140 Views
  • 3 replies
  • 1 likes

Superuser Contribution Signing up

I live in Bahrain, and lots of other people here have Spotify. I used to have a Spotify account but I set it up in America and am making a new account so I can have Spotify here. My problem is, whenever I enter an email, there is an error. I have tri...

Newbie

I live in Bahrain, and lots of other people here have Spotify. I used to have a Spotify account but I set it up in America and am making a new account so I can have Spotify here. My problem is, whene...

MaryS

Roadie

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes

Baixar musicas

Eu tenho conta premium, eu tinha mais de 500 musicas baixadas e simplesmente minhas musicas sumiram. E mesmo estando conectada Na Wi-Fi fico offline e não consigo baixar de novo as musicas!

Newbie

Eu tenho conta premium, eu tinha mais de 500 musicas baixadas e simplesmente minhas musicas sumiram. E mesmo estando conectada Na Wi-Fi fico offline e não consigo baixar de novo as musicas!

576 Views

0 replies

2 likes

  • 576 Views
  • 0 replies
  • 2 likes

Offline Mode

List of "cardio" reproduction there is an error. I can not play the song Vibe. Jojo Mad love in offline mode.I have premium account.help

Newbie

List of "cardio" reproduction there is an error. I can not play the song Vibe. Jojo Mad love in offline mode. I have premium account. help

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Songs synchronisieren nicht

Ich habe folgendes Problem: Meine Playlists synchronisieren, wenn ich den Schalter auf "Offline verfügbar" umstelle, die Songs an sich allerdings nicht. Egal, wie oft ich hier den Schalter an- und ausdrücke, die Synchronisation beginnt einfach nicht....

Casual Listener

Ich habe folgendes Problem: Meine Playlists synchronisieren, wenn ich den Schalter auf "Offline verfügbar" umstelle, die Songs an sich allerdings nicht. Egal, wie oft ich hier den Schalter an- und au...

burner

Roadie

10454 Views

7 replies

0 likes

  • 10454 Views
  • 7 replies
  • 0 likes

iPhone

Fiz meu pagamento por meio de boleto bancário a quase um mês e ainda não estou usando uma conta Free o que eu posso fazer?

Newbie

Fiz meu pagamento por meio de boleto bancário a quase um mês e ainda não estou usando uma conta Free o que eu posso fazer?

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Solved!! iOS update 0.5.8 crashes constantly on iPad

Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out. The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly crashes. What's going on? I'm running iOS 6.0.1 on the 4th generation iPa...

Spotify Star

Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out.   The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly c...

Staciewhitby

Newbie

46094 Views

236 replies

70 likes

  • 46094 Views
  • 236 replies
  • 70 likes

Save to mophie

I hate the 99999 song limit. I have secondary storage for my iPhone se. Why can't I save to my mophie?

Casual Listener

I hate the 99999 song limit. I have secondary storage for my iPhone se. Why can't I save to my mophie?

12162572257

Casual Listener

1112 Views

2 replies

0 likes

  • 1112 Views
  • 2 replies
  • 0 likes

Find all offline music

I am running Spotify Premium on an iPhone 6s and am having trouble finding all the music that has been downloaded to be used offline. I tried going to Settings and turning on Offline mode and turning on "hide unplayable songs". But in My Library all ...

Casual Listener

I am running Spotify Premium on an iPhone 6s and am having trouble finding all the music that has been downloaded to be used offline.  I tried going to Settings and turning on Offline mode and ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes