Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

272109 Views

58 replies

14 likes

  • 272109 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172755 Views

507 replies

108 likes

  • 172755 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

115117 Views

19 replies

38 likes

  • 115117 Views
  • 19 replies
  • 38 likes

cant log in on my iphone

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify

Casual Listener

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify 

kirashi

Community Legend

833 Views

8 replies

1 likes

  • 833 Views
  • 8 replies
  • 1 likes

Offline availability

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

Newbie

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

kirashi

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Trouble logging in

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

Newbie

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

kirashi

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Downloading offline

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and have yet to receive a response. Any suggestions

Casual Listener

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and hav...

kirashi

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Sync iTunes through mobile

I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and from the Apple Music app and Spotify if I want to list...

Regular

I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and fro...

kirashi

Community Legend

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Premium isn't working on Spotify app

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How do I fix this??

Newbie

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How...

benjaminHAHAH

Casual Listener

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

iphone won't sync certain songs

Tried reinstall..makeing playlist offline on both computer and phone several times. tried to move song to iphone.

Newbie

Tried reinstall.. makeing playlist offline on both computer and phone several times.  tried to move song to iphone.

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Vergeten ! 😞

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen ?

Newbie

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen...

Hubo

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!! Can't add local files to playlists on iPhone

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing is that I have no trouble playing the songs, when th...

Newbie

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing...

globalhead

Newbie

9499 Views

30 replies

0 likes

iphone app
  • 9499 Views
  • 30 replies
  • 0 likes

User friendliness

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very similar feelings. The UI and user friendliness--guy...

Casual Listener

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very ...

fpino61

Newbie

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

Solved!! Local Files/Playback questions

Hi! So I have a few questions, but the first is: if I download local files so they can be played on my iPhone, but that song file is already store in the iTunes of my phone, is Spotify smart enough to scan for and use that file, or am I doubling the ...

Newbie

Hi!   So I have a few questions, but the first is: if I download local files so they can be played on my iPhone, but that song file is already store in the iTunes of my phone, is Spotify smart...

kavenieza

Music Fan

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Trouble Logging in on iPhone 7

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

Casual Listener

I just downloaded the Spotify app on my new iPhone 7. For some reason I can't click on the 'Log in' button or the 'Sign up' button. I already tried reinstalling and nothing seems to work.

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Spotify won't play the playlist I ask it to play

Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my Mac and my Iphone and there is the same problem eit...

Newbie

Whenever I click on a playlist to listen to on Spotify, it will play one song from that playlist and then continue to play songs from another playlist that I created. I've tried to listen both on my ...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Volume in IOS higher in spotify app than shown on headphone volume notification

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on very loud a couple times with my headphones in. It's...

Newbie

the volume is not universal to the phone. It has one setting for spotify and another for the phone, even though it says headphone volume in the same looking box. It has caused the volume to come on v...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Downloaded Artists keep deleting without my consent

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). it makes me really sad because I love my music and a...

Casual Listener

This is the second time it's happened where I open up spotify and all of my downloaded music is deleted except for downloaded playlists (which is only like 400 songs of my ~3,000 downloaded songs). i...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Slow sync/download songs ios 9.3.3 Spotify 6.5 help

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

Visitor

i just upgraded my internet connection to 150 mbs/s but spotify keeps downloading very slow, i think im downloading 5 mbs/min , any help? i tried uninstall the app, but stay the same

user-removed

Not applicable

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes

Solved!! Ads on my iphone w/Premium?

I have had Spotify Premium for a long time. Just started using it on my iphone. For some reason, I get ads on the phone. The subscription says "unlimited" rather than Premium. I see Premium is now $10/mo rather than the $5 I pay. Do I have to upgrade...

Casual Listener

I have had Spotify Premium for a long time. Just started using it on my iphone. For some reason, I get ads on the phone. The subscription says "unlimited" rather than Premium. I see Premium is now $1...

Maxim

Spotify Star

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

[iOS][Other] iPad app update

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, even online or offline. I have been patient with it...

Newbie

As a premium member, Spotify on the iPad has been great up until it has gotten a few bugs. Every time I open the app now, it freezes. It wont let me do anything such as chosing a song or a playlist, ...

323 Views

0 replies

0 likes

iOS
Other
  • 323 Views
  • 0 replies
  • 0 likes