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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232659 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114231 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2311 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303966 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129672 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Iphone Offline mode

Hey guys,for a while my online mode in the spotify app online works with wifi.Though I have service the app does not connect when I'm on the run. I'm sure the settings are correct. Anyone knows about an IOS bug? Thanks in advance

Newbie

Hey guys, for a while my online mode in the spotify app online works with wifi. Though I have service the app does not connect when I'm on the run.   I'm sure the settings are correct. Anyon...

MaryS

Roadie

769 Views

1 replies

0 likes

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  • 1 replies
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Playlist won't download

Hello,My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We still can though? Could anyone help me? I have no idea ...

Casual Listener

Hello, My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We ...

ErickRGuetta

Community Legend

805 Views

5 replies

0 likes

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  • 5 replies
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No Party Mode Option

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have reinstalled the app, still everything is as it was...

Casual Listener

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have...

billpollack

Newbie

8925 Views

10 replies

0 likes

Party Mode
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  • 10 replies
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Solved!! Accidentally deleted songs

Hi, my username is jacksonmarriner and i love spotify premium but i accidentally deleted some songs from my library and i have no clue as to if it's possible to get them back. i don't remember the names of them

Casual Listener

Hi, my username is jacksonmarriner and i love spotify premium but i accidentally deleted some songs from my library and i have no clue as to if it's possible to get them back. i don't remember the na...

mateusgennari

Music Fan

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Album artwork not loading for Local Files on iOS

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?

Newbie

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?  

588 Views

0 replies

0 likes

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No Premium

Sehr geehrtes spotify Team,Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut anzuschaffen es ist aber fehlgeschlagen obwohl das Geld...

Newbie

Sehr geehrtes spotify Team, Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut an...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Have to shut off/turn back on WiFi to stream?

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after it's already connected, it works flawlessly. This ...

Newbie

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after...

425 Views

0 replies

0 likes

  • 425 Views
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Solved!! Some songs can only be played on the desktop client

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Regular

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Microhoo

Regular

1405 Views

7 replies

0 likes

  • 1405 Views
  • 7 replies
  • 0 likes

Download Mixtape

I want to download the Mixtape from Spotify. How does it work? Or isnt this possible??

Newbie

I want to download the Mixtape from Spotify. How does it work? Or isnt this possible??

Hubo

Community Legend

1209 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Waiting to Download - NOT SOLVED

Most of the post complaining about the syncing of local files to an iPhone have been marked as "solved". However, as long as the problem exists, it's not solved, is it?? I've tried every single thing on here, re-installing, re-booting, even renaming ...

Visitor

Most of the post complaining about the syncing of local files to an iPhone have been marked as "solved". However, as long as the problem exists, it's not solved, is it??   I've tried every sin...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Spotify Premium not working on iPhone after upgrade

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

Newbie

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

keber88s

Casual Listener

12340 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

Log in issue

I can't log in on my iPhone app because Spotify gives message that "You can only use Spotify abroad for 14 days". I've never been out of the US. I can login on the web.Please help.ThanksLee

Casual Listener

I can't log in on my iPhone app because Spotify gives message that "You can only use Spotify abroad for 14 days". I've never been out of the US. I can login on the web. Please help. Thanks Lee

Lwarrenhky

Casual Listener

903 Views

4 replies

0 likes

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iOS app on iPhone randomly crashes

Hello! For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing and kicks me back to the iPhone home screen). I have tried a...

Newbie

Hello!   For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing ...

rjcola27

Casual Listener

1813 Views

3 replies

4 likes

crashing
iOS 9.3.3
Premium
  • 1813 Views
  • 3 replies
  • 4 likes

Superuser Contribution ADOBE FLASH PLAYER/ SINGING IN TO ACCOUNT

I CANNOT SIGN INTO MY ACCOUNT. WHEN I GO TO WEB PLAYER, THERE IS A SLIGHT DELAY, AND A WHITE SQUARE APPEARS AND SAY "DOWNLOAD ADOBE FLASH DRIVE TO ENJOY SPOTIFY. IT WILL NOT GO AWAY AND I CANNOT GET TO MY PLAYLIST. ANY SUGGESTION? TVR

Newbie

I CANNOT SIGN INTO MY ACCOUNT. WHEN I GO TO WEB PLAYER, THERE IS A SLIGHT DELAY, AND A WHITE SQUARE APPEARS AND SAY "DOWNLOAD ADOBE FLASH DRIVE TO ENJOY SPOTIFY.  IT WILL NOT GO AWAY AND I CANNO...

MaryS

Roadie

581 Views

2 replies

0 likes

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  • 2 replies
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Different IOS interface

Hi, I am currently on ios 10.0.2 with spotify app version 6.5.0.1665. I am a premium member and for some reason i am not getting the radio tab at the bottom neither am i getting the slide out from the left side option. Is there a way to change this t...

Casual Listener

Hi,   I am currently on ios 10.0.2 with spotify app version 6.5.0.1665. I am a premium member and for some reason i am not getting the radio tab at the bottom neither am i getting the sli...

user-removed

Not applicable

1130 Views

3 replies

1 likes

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  • 3 replies
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Superuser Contribution Signing up

I live in Bahrain, and lots of other people here have Spotify. I used to have a Spotify account but I set it up in America and am making a new account so I can have Spotify here. My problem is, whenever I enter an email, there is an error. I have tri...

Newbie

I live in Bahrain, and lots of other people here have Spotify. I used to have a Spotify account but I set it up in America and am making a new account so I can have Spotify here. My problem is, whene...

MaryS

Roadie

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Baixar musicas

Eu tenho conta premium, eu tinha mais de 500 musicas baixadas e simplesmente minhas musicas sumiram. E mesmo estando conectada Na Wi-Fi fico offline e não consigo baixar de novo as musicas!

Newbie

Eu tenho conta premium, eu tinha mais de 500 musicas baixadas e simplesmente minhas musicas sumiram. E mesmo estando conectada Na Wi-Fi fico offline e não consigo baixar de novo as musicas!

567 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Offline Mode

List of "cardio" reproduction there is an error. I can not play the song Vibe. Jojo Mad love in offline mode.I have premium account.help

Newbie

List of "cardio" reproduction there is an error. I can not play the song Vibe. Jojo Mad love in offline mode. I have premium account. help

392 Views

0 replies

0 likes

  • 392 Views
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  • 0 likes