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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 59460 Views
  • 16 replies
  • 36 likes
  • 59460 Views
  • 16 replies
  • 36 likes

Scrobbling doesn't work on iOS 10

I noticed yesterday (disappointingly) that hundreds of listens to Elliott Smith have not been scrobbled to my Last.fm account. I checked my username and password, as well as toggled the setting on and off to no avail. Scrobbling from desktop works fi...

  • Casual Listener
  • ...nd off to no avail. Scrobbling from desktop works fine.   Wondering if this has to do with iOS 10 as I'm using the public beta.
  • TonyWonder
  • Newbie
  • 1096 Views
  • 3 replies
  • 3 likes
  • 1096 Views
  • 3 replies
  • 3 likes

[iOS][Your Music] Downloaded content being dumped and redownloaded.

I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how long this has been occurring. I have turned off downl...

  • Newbie
  • I have opened Spotify to find saved content downloading again without any action being taken by me. This has wasted my data and I will be incurring excess data charges this month. I don't know how lo...
  • 425 Views
  • 0 replies
  • 0 likes
  • iOS
    Your Music
  • 425 Views
  • 0 replies
  • 0 likes

Não consigo entrar no Spotify pelo app do celular

Não estou conseguindo entrar pelo app!Está tudo correto, entro pelo pc e dá certo. Não é só minha conta, é qualquer uma. Não entra nenhuma conta

  • Newbie
  • Não estou conseguindo entrar pelo app! Está tudo correto, entro pelo pc e dá certo. Não é só minha conta, é qualquer uma. Não entra nenhuma conta 😭😭
  • cbertolima
  • Newbie
  • 812 Views
  • 1 replies
  • 0 likes
  • 812 Views
  • 1 replies
  • 0 likes

Tracks disappeared on Library

Hi Guys, Got a problem with the ultimate app update on iOS. The majority of my tracks in Library has disapeared!! Someone knows what's goin' on and how to fix it ? Thanks

  • Casual Listener
  •  Hi Guys,   Got a problem with the ultimate app update on iOS.   The majority of my tracks in Library has disapeared!!   Someone knows what's goin' on and how to fix it ? &...
  • osornios
  • Spotify Star
  • 326 Views
  • 3 replies
  • 0 likes
  • 326 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing songs from library

When I remove a song from my library it is still there when I reopen the app. Admittedly sometimes I am offline when I manage my library (i.e. remove songs) so I cannot be sure how that affects things. Is there a way I can define which device defines...

  • Regular
  • When I remove a song from my library it is still there when I reopen the app. Admittedly sometimes I am offline when I manage my library (i.e. remove songs) so I cannot be sure how that affects thing...
  • Jrevard
  • Regular
  • 397 Views
  • 3 replies
  • 0 likes
  • 397 Views
  • 3 replies
  • 0 likes

Solved!! family connect for one person not the rest

We have a family premium spotify account. We all ( 5 persons) want to connect to our wifi speakers. Only the administrator can connect and send music to the speakers . The rest of the family can not connect , not see a icoon or divice in the spotify ...

  • Casual Listener
  • We have a family premium spotify account. We all ( 5 persons) want to connect to our wifi speakers. Only the administrator can connect and send music to the speakers . The rest of the family can not ...
  • Gertw
  • Casual Listener
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

iOS 10 update - No longer working in car

Since the release of iOS 10, I have had the reoccuring issue of when I plug my phone into my car radio via lightning cable and play a target track that track will play for ~5-10 seconds. After that, the track will automatically switch to some other l...

  • Casual Listener
  • Since the release of iOS 10, I have had the reoccuring issue of when I plug my phone into my car radio via lightning cable and play a target track that track will play for ~5-10 seconds. After that, ...
  • jetme92
  • Casual Listener
  • 389 Views
  • 1 replies
  • 1 likes
  • 389 Views
  • 1 replies
  • 1 likes

wrong/unclear upgrade account

I upgraded tp premium via the "iTunes & app store" menu on my Iphone. However, the account I was using on spotify did not updrade (in spite of the successful payment). Was some other account (email address from Apple iTunes) upgraded? I don't have ac...

  • Casual Listener
  • I upgraded tp premium via the "iTunes & app store" menu on my Iphone. However, the account I was using on spotify did not updrade (in spite of the successful payment).   Was some other acc...
  • derdanielzimmer
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Solved!! Can't login to spotify app

I signed up to spotify and created a premium account using my facebook credentials, unfortunatly I can't login to the app. When I click on the login using facebook button it opens safar and attempts to pull up facebook so I can login but the stupid t...

  • Casual Listener
  • I signed up to spotify and created a premium account using my facebook credentials, unfortunatly I can't login to the app. When I click on the login using facebook button it opens safar and attempts ...
  • fitbesussex
  • Newbie
  • 39166 Views
  • 22 replies
  • 2 likes
  • 39166 Views
  • 22 replies
  • 2 likes

Solved!! Connect button is gone after latest update

The connect button that you could use to play from your TV is not there after the latest update and i cant find a way to make it work. Is it just me who cant find it or Is it gone?

  • Casual Listener
  • The connect button that you could use to play from your TV is not there after the latest update and i cant find a way to make it work. Is it just me who cant find it or Is it gone?
  • Broadway1973
  • Newbie
  • 3284 Views
  • 3 replies
  • 0 likes
  • 3284 Views
  • 3 replies
  • 0 likes

Crossfade slider in Playback on iPad app

Is the crossfade slider in Playback on the Spotify iPad app set to off automatically after I downloaded and/or got/bought it from the App Store?

  • Casual Listener
  • Is the crossfade slider in Playback on the Spotify iPad app set to off automatically after I downloaded and/or got/bought it from the App Store?
  • maxthibeaux
  • Casual Listener
  • 458 Views
  • 2 replies
  • 0 likes
  • 458 Views
  • 2 replies
  • 0 likes

Local Files on Mac won't play on iOS

I just upgraded my phone to an iPhone 7, and I have just downloaded all my playlists to stream offline, and when I look through all the tracks in the playlist, the all have the green icon that indicates that the track is downloaded and ready to play ...

  • Casual Listener
  • I just upgraded my phone to an iPhone 7, and I have just downloaded all my playlists to stream offline, and when I look through all the tracks in the playlist, the all have the green icon that indica...
  • VNGR
  • Casual Listener
  • 549 Views
  • 1 replies
  • 0 likes
  • iOS 10
    iphone
    local files on iphone
    local files sync mobile phone
  • 549 Views
  • 1 replies
  • 0 likes

"Try Again" constantly; takes forever to connect; lag time

This is maddening because Spotify has worked seamlessly for so long now. However, I'm a quick minute away from casting it aside and switching to a different service. When I first launch Spotify, it spends a good 30 seconds in the "connecting" process...

  • Casual Listener
  • This is maddening because Spotify has worked seamlessly for so long now. However, I'm a quick minute away from casting it aside and switching to a different service. When I first launch Spotify, it s...
  • bes0100
  • Casual Listener
  • 534 Views
  • 2 replies
  • 1 likes
  • 534 Views
  • 2 replies
  • 1 likes

iOS10 and MMOVE Bluetooth headphones

Hello, Since upgrading to iOS10 yesterday, Spotify can't recognize my Bluetooth headphones connected to my iPhone SE. I have to go to Bluetooth settings, forget the device, then re-pair the headphones with my phone. Then Spotify works as it used to. ...

  • Newbie
  • Hello, Since upgrading to iOS10 yesterday, Spotify can't recognize my Bluetooth headphones connected to my iPhone SE. I have to go to Bluetooth settings, forget the device, then re-pair the headphone...
  • 663 Views
  • 0 replies
  • 0 likes
  • bluetooth
    Bluetooth problems
    IOS10
  • 663 Views
  • 0 replies
  • 0 likes

Can't log in on my phone though Facebook or log in

My Spotify randomly logged me out of my phone earlier and won't log in again. I just get error message after error message. Or the app just shuts down. I've even changed my Facebook password and that hasn't helped. I've also tried to reinstall the ap...

  • Newbie
  • My Spotify randomly logged me out of my phone earlier and won't log in again. I just get error message after error message. Or the app just shuts down. I've even changed my Facebook password and that...
  • osornios
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Switched phones

I recently had an android and had premium spotify with it. Today I upgraded to an iphone and when I put my account on spotify it says I need to start a new premium account.. what can I do to get my old spotify account back?

  • Visitor
  • I recently had an android and had premium spotify with it. Today I upgraded to an iphone and when I put my account on spotify it says I need to start a new premium account.. what can I do to get my o...
  • osornios
  • Spotify Star
  • 301 Views
  • 4 replies
  • 0 likes
  • 301 Views
  • 4 replies
  • 0 likes

Solved!! Sound Quality

I'm using spotify premium and deezer premium. Two applications of the highest quality sounds.But as deezer offers better sound quality.I have a headset moderate.Is that the reason would that be?

  • Casual Listener
  • I'm using spotify premium and deezer premium. Two applications of the highest quality sounds.But as deezer offers better sound quality.I have a headset moderate.Is that the reason would that be?
  • adriank1410
  • Roadie
  • 1107 Views
  • 5 replies
  • 0 likes
  • 1107 Views
  • 5 replies
  • 0 likes

Solved!! Landscape Mode...NOW!!!!

I know it's been talked about over and over and over, but I am absolutely stunned that after every single iOS update I turn my phone sideways and it still never goes into landscape. You should be ashamed, what are we talking? A few lines of code?It i...

  • Regular
  • I know it's been talked about over and over and over, but I am absolutely stunned that after every single iOS update I turn my phone sideways and it still never goes into landscape. You should be ash...
  • adriank1410
  • Roadie
  • 11663 Views
  • 3 replies
  • 2 likes
  • 11663 Views
  • 3 replies
  • 2 likes

Apple car play

Anybody know if it's possible to search for a track on iOS car play? I have a pioneer da120 but will only let me play playlists

  • Newbie
  • Anybody know if it's possible to search for a track on iOS car play? I have a pioneer da120 but will only let me play playlists
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes