Announcements

Help Wizard

Step 1

NEXT STEP

Random Devices connected, Music keeps Jumping

Random Devices connected, Music keeps Jumping

My spotify account on my iphone everytime i try to listen to it, it will keep asking me to continue listening to this phone or "JP device" i have gone online to removed all offline accounts, as well as changed my password, deleted the app and redownloaded it, restarted my phone with home & lock button. it has not fixed anything. as well as when i am listening it keeps jumping to some randon song and every time i try to jump back to the song i am listening too, it will jump right back to the other random song. 

 

 

Reply
1 Reply

Hello there,

 

This is something we need to take a close look backstage. So we would suggest reaching out to us here. We'll then jump on it right away for you, no worries!

 

Looking forward to getting this fixed.

 

Best,

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random