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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246474 Views

27 replies

5 likes

  • 246474 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131632 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3337 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309927 Views

62 replies

16 likes

  • 309927 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133584 Views

19 replies

38 likes

  • 133584 Views
  • 19 replies
  • 38 likes

Spotify uses mobile data even when disabled in root settings iPhone

After a recent update I found out that spotify is using mobile data without my permission. I have disabled the mobile data usage of spotify in the root settings of my iPhone, yet it still seems to "go online" when I don't have access to wifi. Before ...

Newbie

After a recent update I found out that spotify is using mobile data without my permission. I have disabled the mobile data usage of spotify in the root settings of my iPhone, yet it still seems to "g...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Saved music doesn't show up until Relog

Ever since I updated to the last version it won't load my "saved songs" until I log out of my facebook account and then log back in.Having to log in and out every time I open the app is very annoying, does someone have the same issue/clues how to fix...

Newbie

Ever since I updated to the last version it won't load my "saved songs" until I log out of my facebook account and then log back in. Having to log in and out every time I open the app is very annoyi...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
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Daily mixes disappeared

For some reason today I went to look for my daily mixes and they are gone!! They used to be at the top of My Library but not anymore. However if I search in reccently played I can find a couple of them and play them, but I can't see all 6 of them. An...

Newbie

For some reason today I went to look for my daily mixes and they are gone!! 😞 They used to be at the top of My Library but not anymore. However if I search in reccently played I can find a couple of...

Spaceboy88

Roadie

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
  • 0 likes

offline lyrics app

I need app for Iphone for offline lyrics. Which? 

Newbie

I need app for Iphone for offline lyrics. Which? 

851 Views

0 replies

0 likes

  • 851 Views
  • 0 replies
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Solved!! Where can I see a list of all downloaded (offline) music in the iOS App

Hey there,switched from apple music to spotify finally. So far spotify is great - but one problem.I've downloaded some music to use it offline. But where is it? Is there any chance to see a list of all downloaded music? Can't find it anywhere. Thank ...

Newbie

Hey there, switched from apple music to spotify finally. So far spotify is great - but one problem. I've downloaded some music to use it offline. But where is it? Is there any chance to see a list ...

sky11

Music Fan

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Problem playing Spotify on my new docking station

Hello! Im using a iPhone 4 with the iOS 6.01 on it. I got a Altec iMT810 docking station as a christmas gift and when i try connecting my iPhone to it it connects and plays music for about 2-3sek then pauses. When i push play again it plays for about...

Regular

Hello!   Im using a iPhone 4 with the iOS 6.01 on it. I got a Altec iMT810 docking station as a christmas gift and when i try connecting my iPhone to it it connects and plays music for about...

jesss3

Newbie

6456 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

App keeps using mobile data while playing offline/downloaded playlist

Brief description of the issue: Since last update it's absolutely useless downloading a playlist because, when playing a offline/downloaded playlist, app keeps using mobile data to download/play it. In less than ONE HOUR app download more than 1GB of...

Casual Listener

Brief description of the issue: Since last update it's absolutely useless downloading a playlist because, when playing a offline/downloaded playlist, app keeps using mobile data to download/play it. ...

tomasrex

Roadie

2461 Views

6 replies

0 likes

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  • 6 replies
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Cancel membership

Lost my password and security questions and answers, how do I cancel membership, email/ [email protected]

Casual Listener

Lost my password and security questions and answers, how do I cancel membership, email/ [email protected]

tomasrex

Roadie

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

LOST all songs and playlists

I have a premium account which I was receiveing a message saying that my account was paused, even though it had been paid. I read something that said I should reinstall the app. I deleted the app and reinstalled it and now ALL my songs and playlists ...

Newbie

I have a premium account which I was receiveing a message saying that my account was paused, even though it had been paid.  I read something that said I should reinstall the app.  I de...

tomasrex

Roadie

756 Views

1 replies

0 likes

lost playlist
  • 756 Views
  • 1 replies
  • 0 likes

Can't log in

My Spotify won't load passed the logging in to Facebook.

Newbie

My Spotify won't load passed the logging in to Facebook.

Catwebsterr

Newbie

632 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

can't send songs to followers through IOS app

can't send songs to followers through IOS app. I have an Iphone 5, ios8.3, and latest version of spotify. when I tap "share" then tap "send too..." then tap "Select people" it never recognizes my followers/friends and says "no results" and I can't se...

Casual Listener

can't send songs to followers through IOS app.   I have an Iphone 5, ios8.3, and latest version of spotify.   when I tap "share" then tap "send too..." then tap "Select people" it never...

marvinj123

Regular

966 Views

2 replies

0 likes

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  • 2 replies
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Cant use two different accounts simultaneously at home.

When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?

Newbie

When i start my bathroom sonos rig and want to play something else on my stereo, using two separate spotify accounts, one of them is always shut down. Why is that and what can i do to fix it?

546 Views

0 replies

0 likes

  • 546 Views
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Can't turn of shuffle

I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.

Casual Listener

I'm stuck in shuffle limbo. If I open up the album and turn of the intertwined arrows, all songs on the playlist is still shuffled.

Distressed

Casual Listener

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
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Superuser Contribution Some offline tracks won't play

I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them:Some albums or tracks that I have downloaded (I have premium) and should be able to play offline do not play when I...

Newbie

I have had this problem for a really long time, I've had to different spotify accounts and I experienced the problem with both of them: Some albums or tracks that I have downloaded (I have premium...

user-removed

Not applicable

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not downloaded?

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't listen to anything unless I turn my data on (which...

Newbie

All of a sudden I am on a road trip and my whole library is not downloaded anymore, Okay what now? I don't have wifi and I have been using premium for months and months, never had this issue. I can't...

user-removed

Not applicable

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist stopped

I was listening to a playlist on spotify. The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone". There was a green button that said "continue" and another line of text saying use a...

Newbie

I was listening to a playlist on spotify.  The playlist stopped and my phone displayed a white and green picture of an iphone that said, "You are listening on iphone".  There was a green bu...

user-removed

Not applicable

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes