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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232640 Views

27 replies

5 likes

  • 232640 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114224 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2310 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303963 Views

61 replies

16 likes

  • 303963 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129671 Views

19 replies

38 likes

  • 129671 Views
  • 19 replies
  • 38 likes

Offline

I have spotify premium, why isn't it allowing me to listen offline?

Newbie

I have spotify premium, why isn't it allowing me to listen offline?

ErickRGuetta

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

I don't see any friends for sharing?

Hi, first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that!If I want to share a song with my friend (I added them already), I can'...

Regular

Hi,   first of all I have to say, I haven't linked my Spotify-Account with my Facebook-Account. And I have the feeling Spotify more and more force me to do that. I really hate that! If I want...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
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Cannot change tracks when connected to my car iPhone cable

Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost that function and the ability to show track info o...

Newbie

Just switched from IPhone 6 to 7. Use to plug in the phone (via lighting/USB cable) n play Spotify tracks. I was able to skip tracks using buttons on steering wheel. Since the switch to 7 I have lost...

375 Views

0 replies

0 likes

  • 375 Views
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Superuser Contribution Playlist date order

Hello! I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting from the last one I add. On Desktop is fine, but on the iphon...

Casual Listener

Hello!  I just have one playlist on my Spotify, in which I add every song I hear and I like. What happens to me is somtimes I play it shuffle but most of the time I like to hear it starting fro...

Ingredient

Casual Listener

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

Changed my settings and now my iOS music is gone

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spotify abroad for 14 days." I'd just changed schools, a...

Newbie

A while ago, I deleted my Spotify app for the summer. Then, back in September, I decided I wanted to re-download it. However, when I went to log in, a thing came up that said, "you can only use Spoti...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Device Management

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

Visitor

How can you tell how many songs are downloaded onto your device? seeing as the limit is 3333, how can you tell how close you are to the limit?

user-removed

Not applicable

1471 Views

6 replies

0 likes

  • 1471 Views
  • 6 replies
  • 0 likes

Old app update

Hey guys, I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S+. Running iOS 10.1 right now, but it has been the same in iOS 9 a...

Casual Listener

 Hey guys,   I'm sure this is a simple solution for this - but I am not able to sort this out on my own. The problem is, I am not getting the newest look for Spotify on my Apple iPhone 6S...

handari

Casual Listener

419 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution help for my premium account

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

Regular

cant register premium does not receive pin txt message.TALK AND TEXT SUBSCRIBER

MaryS

Roadie

1128 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

spotify app on my phone wont allow me to log on

Hi -I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the app on my phone in order for spotify to work on my ph...

Newbie

Hi - I can log on to the spotify with my account on my lap top and I see my playlists, but the app on my iphone 6 does not have the option to login. How can I resolve this? Do I need to pay for the ...

355 Views

0 replies

0 likes

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Premium not work

Hi Guys,I pay for premium but Spotify show me that I have only a free subscription.I already logoff, start session again, reinstall the app, etc.Any idea?My ID mipro1940Thanks in advance.

Newbie

Hi Guys, I pay for premium but Spotify show me that I have only a free subscription. I already logoff, start session again, reinstall the app, etc. Any idea? My ID mipro1940 Thanks in advance.

Smaturin66

Newbie

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

When connect to my car stereo, I can't listen to music, this since the last iPhone update! Help

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

Casual Listener

Armada doesn't recognize the phone, it said that iPod not connected, and no music found, this since last IOS update!

roromirey

Casual Listener

830 Views

2 replies

0 likes

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Solved!! Spotify premium not working on phone and still getting commercials on desktop

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal. But on my desktop, I am still getting commercials, and on my iphone 4s it says only premium users can ...

Casual Listener

I just upgraded for my free trial of spotify premium, and when I go to the account section, it says it's activated and I got a reciept from paypal.  But on my desktop, I am still getting commerc...

lusijacobo98

Newbie

2000 Views

10 replies

0 likes

  • 2000 Views
  • 10 replies
  • 0 likes

Spotify interface

Hi everybody !Why my interface is like that ?What I need to do to get the "normal" display ?Thank you !

Visitor

Hi everybody ! Why my interface is like that ? What I need to do to get the "normal" display ? Thank you !

user-removed

Not applicable

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Stuck on Filter Downloads screen and cannot get out

I have a free account and went into my library to change the sort by option in artist. I accidentally clicked the filter by downloads option. Now when I go into the artist category it shows a screen with the only option to browse for artists. If i cl...

Casual Listener

I have a free account and went into my library to change the sort by option in artist.  I accidentally clicked the filter by downloads option.  Now when I go into the artist category it sho...

adejak123

Casual Listener

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
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shuffle play does not work on iphone. im not a paid user. is it required to pay in order to use now?

So I am not a paid user, and I cannot use spotify on my mobile device (iPhone). did spotify change the policy recently?

Newbie

So I am not a paid user, and I cannot use spotify on my mobile device (iPhone). did spotify change the policy recently?

musiccornercv

Roadie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Tracks stop playing after 5-15 seconds??

For the last month I've been having this issue. I am using spotify premium on an iphone 5s (lastest operating system and the app is up to date). When I am streaming 9 out of 10 times the tracks stops right at the beggining, usually 6, 10 or 15 second...

Regular

For the last month I've been having this issue. I am using spotify premium on an iphone 5s (lastest operating system and the app is up to date). When I am streaming 9 out of 10 times the tracks stops...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Disable Spotify Connect

Was just wondering if there is any way to turn off spotify connect. It's really annoying because I share my account with my sibiling and we can't listen to music seperately. I would get spotify family, but it's $15 and it would only be my sister and ...

Newbie

Was just wondering if there is any way to turn off spotify connect. It's really annoying because I share my account with my sibiling and we can't listen to music seperately. I would get spotify famil...

Dreadlord

Community Legend

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Local Files Not Syncing

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on all devices. Please help, thanks.

Newbie

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on...

555 Views

0 replies

0 likes

local
local files
offline sync
  • 555 Views
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Solved!! Will 'Weekly' refreshing playlists refresh and download using cellular data?

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline. If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), will these playlist automatically refresh and download the new...

Regular

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline.   If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), wi...

mateusgennari

Music Fan

992 Views

1 replies

1 likes

  • 992 Views
  • 1 replies
  • 1 likes

Download

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any reason. Thanks

Casual Listener

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any...

Lllemming

Casual Listener

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes