Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43358 Views

43 replies

10 likes

  • 43358 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109014 Views

116 replies

13 likes

Other
  • 109014 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
  • 1638 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301876 Views

62 replies

16 likes

  • 301876 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127796 Views

19 replies

38 likes

  • 127796 Views
  • 19 replies
  • 38 likes

Local Files Not Syncing

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on all devices. Please help, thanks.

Newbie

Just as the title says, my offline files are not syncing between my devices. The files are on my desktop (running Win10), but will not sync on my Macbook and iPhone. Running newest spotify version on...

552 Views

0 replies

0 likes

local
local files
offline sync
  • 552 Views
  • 0 replies
  • 0 likes

Solved!! Will 'Weekly' refreshing playlists refresh and download using cellular data?

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline. If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), will these playlist automatically refresh and download the new...

Regular

I have a few of the Fresh Finds playlists and the Discover Weekly playlist set to be available offline.   If the 'Download Using Cellular' option is enabled (in the Streaming Quality menu), wi...

mateusgennari

Music Fan

981 Views

1 replies

1 likes

  • 981 Views
  • 1 replies
  • 1 likes

Download

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any reason. Thanks

Casual Listener

Hi just want to know what the download button is for in my playlist do I need to have it on what happens if I do turn it on, do I get charged for anything or do i need to download my playlist for any...

Lllemming

Casual Listener

721 Views

2 replies

0 likes

  • 721 Views
  • 2 replies
  • 0 likes

Superuser Contribution Many issues with the iOS app - Help!

I'm a long time user and big fan of Spotify, but I'm finding (and maybe it's just me) that their app leaves an enormous amount to be desired. Having downloaded multiple albums to listen offline, I'm finding I can barely ever access them. I'll open th...

Newbie

I'm a long time user and big fan of Spotify, but I'm finding (and maybe it's just me) that their app leaves an enormous amount to be desired. Having downloaded multiple albums to listen offline, I'm ...

MaryS

Roadie

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Iphone Offline mode

Hey guys,for a while my online mode in the spotify app online works with wifi.Though I have service the app does not connect when I'm on the run. I'm sure the settings are correct. Anyone knows about an IOS bug? Thanks in advance

Newbie

Hey guys, for a while my online mode in the spotify app online works with wifi. Though I have service the app does not connect when I'm on the run.   I'm sure the settings are correct. Anyon...

MaryS

Roadie

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Playlist won't download

Hello,My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We still can though? Could anyone help me? I have no idea ...

Casual Listener

Hello, My dad has made a playlist which we all follow and downloaded offline. However, he has done something and now it doesn't appear in his library and he can't save it offline on his phone. We ...

ErickRGuetta

Community Legend

798 Views

5 replies

0 likes

  • 798 Views
  • 5 replies
  • 0 likes

No Party Mode Option

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have reinstalled the app, still everything is as it was...

Casual Listener

I saw this new feature and would like to try it out, but when I click on Party, it is just like any other play list. I see no Start Party button or Mood Slider. I have the most current update, I have...

billpollack

Newbie

8888 Views

10 replies

0 likes

Party Mode
  • 8888 Views
  • 10 replies
  • 0 likes

Solved!! Accidentally deleted songs

Hi, my username is jacksonmarriner and i love spotify premium but i accidentally deleted some songs from my library and i have no clue as to if it's possible to get them back. i don't remember the names of them

Casual Listener

Hi, my username is jacksonmarriner and i love spotify premium but i accidentally deleted some songs from my library and i have no clue as to if it's possible to get them back. i don't remember the na...

mateusgennari

Music Fan

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Album artwork not loading for Local Files on iOS

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?

Newbie

I'm having an issue where I'm getting the generic album artwork instead of the actual album artwork when I upload Local Files into Spotify... Is there any way I can fix this?  

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

No Premium

Sehr geehrtes spotify Team,Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut anzuschaffen es ist aber fehlgeschlagen obwohl das Geld...

Newbie

Sehr geehrtes spotify Team, Ich möchte Ihnen bekannt geben, dass bereits 2 Monate Geld abgebucht wurden für mein Premium. Dennoch wurde mein Premium pausiert. Ich habe versucht mir Premium erneut an...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Have to shut off/turn back on WiFi to stream?

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after it's already connected, it works flawlessly. This ...

Newbie

Since the iOS 10 update I've been having this issue where when I open the app at home on WiFi, it will say I'm offline until I shut off WiFi, and have it connect via LTE. When I reactivate WiFi after...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Solved!! Some songs can only be played on the desktop client

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Regular

There are some albums that I can play on my iOS device, but today they are not playing. But the desktop client can play normally.

Microhoo

Regular

1370 Views

7 replies

0 likes

  • 1370 Views
  • 7 replies
  • 0 likes

Download Mixtape

I want to download the Mixtape from Spotify. How does it work? Or isnt this possible??

Newbie

I want to download the Mixtape from Spotify. How does it work? Or isnt this possible??

Hubo

Community Legend

1199 Views

1 replies

0 likes

  • 1199 Views
  • 1 replies
  • 0 likes

Waiting to Download - NOT SOLVED

Most of the post complaining about the syncing of local files to an iPhone have been marked as "solved". However, as long as the problem exists, it's not solved, is it?? I've tried every single thing on here, re-installing, re-booting, even renaming ...

Visitor

Most of the post complaining about the syncing of local files to an iPhone have been marked as "solved". However, as long as the problem exists, it's not solved, is it??   I've tried every sin...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Spotify Premium not working on iPhone after upgrade

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

Newbie

I recently upgraded to spotfy premium after a trial run. Its working on my laptop but is not working on my Iphone...It will only play Spotify Radio. How do I change this ...please help!

keber88s

Casual Listener

12331 Views

7 replies

3 likes

  • 12331 Views
  • 7 replies
  • 3 likes

Log in issue

I can't log in on my iPhone app because Spotify gives message that "You can only use Spotify abroad for 14 days". I've never been out of the US. I can login on the web.Please help.ThanksLee

Casual Listener

I can't log in on my iPhone app because Spotify gives message that "You can only use Spotify abroad for 14 days". I've never been out of the US. I can login on the web. Please help. Thanks Lee

Lwarrenhky

Casual Listener

889 Views

4 replies

0 likes

  • 889 Views
  • 4 replies
  • 0 likes

iOS app on iPhone randomly crashes

Hello! For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing and kicks me back to the iPhone home screen). I have tried a...

Newbie

Hello!   For the past few weeks now the Spotify app on my iPhone 6 (iOS 9.3.3) has been closing at seemingly random times during playback (app remains open in the background but stops playing ...

rjcola27

Casual Listener

1804 Views

3 replies

4 likes

crashing
iOS 9.3.3
Premium
  • 1804 Views
  • 3 replies
  • 4 likes

Superuser Contribution ADOBE FLASH PLAYER/ SINGING IN TO ACCOUNT

I CANNOT SIGN INTO MY ACCOUNT. WHEN I GO TO WEB PLAYER, THERE IS A SLIGHT DELAY, AND A WHITE SQUARE APPEARS AND SAY "DOWNLOAD ADOBE FLASH DRIVE TO ENJOY SPOTIFY. IT WILL NOT GO AWAY AND I CANNOT GET TO MY PLAYLIST. ANY SUGGESTION? TVR

Newbie

I CANNOT SIGN INTO MY ACCOUNT. WHEN I GO TO WEB PLAYER, THERE IS A SLIGHT DELAY, AND A WHITE SQUARE APPEARS AND SAY "DOWNLOAD ADOBE FLASH DRIVE TO ENJOY SPOTIFY.  IT WILL NOT GO AWAY AND I CANNO...

MaryS

Roadie

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes