Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
59694 Views
16 replies
36 likes

59694 Views
16 replies
36 likes

After a couple of songs spotify changes albums from the aritst

When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?

teresa_the_nerd
Casual Listener
When I was listening to Shawn Mendes' Handwritten album, after 2 or 3 songs it changed to Illuminate which is also by him. Anyone may have any reasons why?
2016-10-03 11:13:43 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Can't login

Got a new iPhone 6 Plus as my previous iPhone 5 got smashed.On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me.It says 'Login failed. You already created an account with this email address'.H...

Nykrebs
Casual Listener
Got a new iPhone 6 Plus as my previous iPhone 5 got smashed. On my new phone I downloaded the Spotify app and tried to login (with email and password) but it won't let me. It says 'Login failed...
2016-10-03 8:35:05 AM
2016-10-03 9:39:22 AM
Nykrebs
Casual Listener
311 Views
2 replies
0 likes

311 Views
2 replies
0 likes

Spotify freezes constantly and keeps crashing

On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...

WorldOfBenjamim
Casual Listener
On my iPhone 6 with the latest IOS Spotify keeps crashing and freezeing, it's been doing this for a few months and i'm serisouly considering ending my subscription if this is not fixed...
2016-08-07 8:42:46 PM
2016-10-03 8:38:41 AM
d_p_4
Composer
2194 Views
5 replies
0 likes

2194 Views
5 replies
0 likes

iOS 9 App crashes constantly

I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, then when I go back to choose antoher, it locks up,...

WorldOfBenjamim
Casual Listener
I am running the latest version of Spotify on my iPhone 6 with the latest iOS 9 version (before 10 was released) Spotify freezes and crashes on every single launch. It will play the first song fine, ...
2016-10-03 5:15:41 AM
2016-10-03 8:22:43 AM
d_p_4
Composer
652 Views
1 replies
0 likes
crashes
ios 9
iphone

652 Views
1 replies
0 likes

Solved!! 7 day free trial

Hi!I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email. I choosed a 7 days free trial within the app on my Ipad. But since i cant acces my ancount i am worried i will g...

Synnis89
Newbie
Hi! I forgot the username to my account t so i can`t access that one and Spotify says there are only one account asocciated with my email. I choosed a 7 days free trial within the a...
2016-10-02 10:39:50 PM
2016-10-03 8:18:23 AM
d_p_4
Composer
709 Views
1 replies
0 likes

709 Views
1 replies
0 likes

Solved!! Delete a song

Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is.I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I say. Anyway - any suggestions?

Jocke_Bohlin
Casual Listener
Is there a way to delete a tune from one of my playlists. ON AN IPHONE that is. I have used Spotify since the beginning of time, but **bleep** me if the programmers use it their selvseles. No way I ...
2016-10-01 10:53:14 PM
2016-10-03 7:49:36 AM
JonciaK
Regular
489 Views
2 replies
0 likes

489 Views
2 replies
0 likes

Changing country

I've just moved back to Australia from the UK and i'm having trouble changing my country default. When I try to change the settings in update profile, it won't let me change the country. Any advice?

sarahpearse
Newbie
I've just moved back to Australia from the UK and i'm having trouble changing my country default. When I try to change the settings in update profile, it won't let me change the country. Any advice?
2016-10-03 1:22:21 AM
2016-10-03 3:16:50 AM
Bittencourt
Spotify Star
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

I don't have a navigation bar?

Everyone I know has had the navigation bar on their spotify app for months that makes getting around the app so much easier but after deleting and reinstalling, I still don't have one. I saw on other threads it is region dependent but I'm in US and l...

Erikgg
Casual Listener
Everyone I know has had the navigation bar on their spotify app for months that makes getting around the app so much easier but after deleting and reinstalling, I still don't have one. I saw on other...
2016-10-01 6:58:38 PM
2016-10-02 11:24:30 PM
adriank1410
Roadie
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

Solved!! Shuffling

The shuffle play button doesn't work properly after the recent update, it picks a random song but then starts playing from the start of my playlist once the song has ended, what can i do to get it working again?

Rfoddering
Casual Listener
The shuffle play button doesn't work properly after the recent update, it picks a random song but then starts playing from the start of my playlist once the song has ended, what can i do to get it wo...
2016-10-02 2:36:27 PM
2016-10-02 4:17:10 PM
Rfoddering
Casual Listener
512 Views
2 replies
0 likes

512 Views
2 replies
0 likes

playlists wont sync!

whenever i go to sync my playlists on spotify it now tells me that "there was an error communicating with spotify, some tracks couldn be made available offline, spotify will try again later" this happens to every single playlist i try to sync help an...

cungabunga08
Newbie
whenever i go to sync my playlists on spotify it now tells me that "there was an error communicating with spotify, some tracks couldn be made available offline, spotify will try again later" this hap...
2012-08-07 2:20:24 PM
2016-10-02 11:42:56 AM
Evelawler
Newbie
3774 Views
41 replies
0 likes

3774 Views
41 replies
0 likes

Chromecast Audio not working with Spotify iOS (premium)

Hi all, I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio shows up in the Google Cast iOS app, and I can stream audio to it ...

blodhgarm777
Newbie
Hi all, I just configured my new chromecast audio and have been unsuccessfully trying to connect it with Spotify Premium on my iPhone 6S. I'm on the same network, the chromecast audio s...
2016-03-23 11:01:37 PM
2016-10-02 10:42:02 AM
DesruX
Casual Listener
1212 Views
1 replies
1 likes
chromecast audio
Connect

1212 Views
1 replies
1 likes

Starred playlists on desktop and iPhone don't match

My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??

poppasloan76
Newbie
My starred playlists on my desktop (mac) and iphone do not match up. Showing different song totals and some songs are grayed out. How do i get them to match??
2016-10-02 9:50:22 AM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

Spotify home/search/browse won't load

My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'.I've tried restarting the phone, restoring it, deleting the...

David166
Newbie
My Spotify iPhone 5s app will open and let me play music I have downloaded or recently played, but if I try and search for new music, or go on browse or home tabs it says 'an error occurred'. I've t...
2016-10-02 9:46:46 AM
407 Views
0 replies
0 likes

407 Views
0 replies
0 likes

Local Files Fail to Sync to iPhone

Alright, so I've never had any problems before with my local files syncing on to my iPhone, but all of a sudden none of my local files will sync when I plug my phone into my Mac. I'm following all the instructions that Spotify gives you, but nothing ...

Sirots
Newbie
Alright, so I've never had any problems before with my local files syncing on to my iPhone, but all of a sudden none of my local files will sync when I plug my phone into my Mac. I'm following all th...
2016-10-01 12:03:28 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Only a few local files sync onto iPhone

I recently got a new phone (iPhone SE) , and when I re-synced my library I noticed only some of my local files were available. I did a little googling and there was a suggestion to just make a user-created available offline playlist and add them ther...

JackIngh
Newbie
I recently got a new phone (iPhone SE) , and when I re-synced my library I noticed only some of my local files were available. I did a little googling and there was a suggestion to just make a user-c...
2016-10-01 10:12:21 PM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

IOS APP Showing incorrect options

Brief description of the issue:I migrated to a family account and now my App does not work as it used to with our premium account. When I open the IOS app using my account it only shows 3 icons at the bottom, Home, Search and Profile. Totally differe...

ricardonavarroe
Newbie
Brief description of the issue: I migrated to a family account and now my App does not work as it used to with our premium account. When I open the IOS app using my account it only shows 3 ...
2016-10-01 10:07:28 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Offline mode: songs are grayed out and can still be played

Hello,I am currently a premium user with the 7 day trial. I saved some songs to my songs tab, and downloaded them. When going offline with Spotify, the songs which I downloaded are grayed out but are still playable which is ok. However being grayed o...

darvaytamas
Newbie
Hello, I am currently a premium user with the 7 day trial. I saved some songs to my songs tab, and downloaded them. When going offline with Spotify, the songs which I downloaded are grayed out but...
2016-09-30 9:52:21 AM
2016-10-01 6:29:33 PM
themaxh
Regular
812 Views
1 replies
0 likes

812 Views
1 replies
0 likes

I can't hear Spotify's musics in my car's multimedia after upgradind to iOS 10

After upgrading my iPhone 6 to iOS 10 (including the first review that was released 2 days ago) I cannot play any music in my car even tough the devices (multimedia & iPhone) are paired. I can control the iPhone through the bluetooth (play, rewind, f...

gseigne
Casual Listener
After upgrading my iPhone 6 to iOS 10 (including the first review that was released 2 days ago) I cannot play any music in my car even tough the devices (multimedia & iPhone) are paired. I can co...
2016-09-28 7:38:07 PM
2016-10-01 5:36:30 PM
etobar
Casual Listener
402 Views
3 replies
0 likes

402 Views
3 replies
0 likes

IOS Offline playlist data usage

Hey guys, using spotify for a pretty long time now and using it a lot on the road on my mobile. I have a few playlists downloaded to my iPhone 5S and playing those tracks, but somehow spotify is stilll using data. My guess is that the app still downl...

Pascal0312
Newbie
Hey guys, using spotify for a pretty long time now and using it a lot on the road on my mobile. I have a few playlists downloaded to my iPhone 5S and playing those tracks, but somehow spotif...
2016-10-01 4:23:15 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Solved!! spotify & last.fm

Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update my last fm credentials under 'Social', so whenever I c...

ewoman
Casual Listener
Using my iPad - Spotify won't scrobble to my last fm account. I've tried uninstalling & reinstalling Spotify and that doesn't work. Now changed my last fm password but Spotify won't let me update...
2016-09-24 10:25:38 AM
2016-10-01 4:04:01 PM
unterwasser
Regular
728 Views
7 replies
0 likes

728 Views
7 replies
0 likes

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